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customer service representative Jobs in Dubai

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customer service representative remote

cannata worldwide cargo services

We are seeking a proactive and customer-oriented Customer Service Representative (Remote) to serve as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, ensuring timely responses, and closely coordinating with the sales team to convert inquiries into successful business opportunities.RESPONSIBILITIES<ul><li>Act as the first point of contact for all customer inquiries via email, phone and online platforms</li><li>Respond to client queries, feedback, and concerns in a prompt, professional and solution-oriented manner</li><li>Coordinate closely with the Sales team to follow up on inquiries and support deal closure</li><li>Maintain continuous communication with clients to ensure clarity, satisfaction and engagement throughout the process</li><li>Track and manage all inquiries to ensure they are properly handled and successfully converted into confirmed business</li><li>Liaise with internal departments (Operations, Pricing, and Accounts) to ensure accurate and timely information is provided to clients</li><li>Maintain updated records of customer interactions, inquiries, and outcomes in the system</li><li>Proactively identify customer needs and suggest suitable logistics solutions</li><li>Ensure a high level of customer satisfaction and service quality at all times</li></ul>REQUIREMENT<ul><li>Minimum 2 years of experience in customer service, preferably in logistics or freight forwarding</li><li>Strong communication skills in English (additional languages are an advantage)</li><li>Proven ability to handle client inquiries and convert leads into business opportunities</li><li>Excellent coordination and interpersonal skills</li><li>Ability to work independently in a remote environment with strong time management</li><li>Proficiency in Microsoft Office and CRM systems</li><li>Strong problem-solving mindset with attention to detail</li></ul>Job Type: Full-timePay: From AED2,000.00 per monthWork Location: In person

Customer Service Representative - Remote

Tools World UAE

We are looking for a professional and customer-focused Customer Service Representative to join our team in Dubai. The candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring high levels of customer satisfaction.Responsibilities<ul><li>Handle customer inquiries via phone, email, and walk-in clients</li><li>Provide accurate information about company services and policies</li><li>Resolve customer complaints in a professional and timely manner</li><li>Maintain records of customer interactions in the CRM system</li><li>Coordinate with internal departments to resolve customer issues</li><li>Prepare basic reports on customer service activities</li></ul>Requirements<ul><li>UAE National (Emiratisation role preferred)</li><li>Bachelor&rsquo;s degree or Diploma in Business Administration or related field</li><li>1&ndash;3 years of experience in customer service or call center roles</li><li>Strong communication skills in English and Arabic</li><li>Good knowledge of MS Office</li><li>Ability to handle multiple tasks and work under pressure</li></ul>Benefits<ul><li>Competitive salary package</li><li>Health insurance</li><li>Annual leave as per UAE Labour Law</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>We are hiring UAE national only as per UAE Emiratization rules, kindly confirm your eligibility. </li><li>The work requires to be working 40 hours per week (8 h per day from Monday to Friday) inside Dubai office location. There is no remote or hybrid option. Do you agree for that? </li><li>What is your salary expectations in AED per month?</li></ul>

Customer Service (UAE National only)

Shacube

We are seeking motivated and results-driven Sales Representative who have their OWN VISA to join our team. This role is ideal for individuals who thrive in a performance-based environment and are confident in their ability to generate sales and build strong client relationships.Key Responsibilities<ul><li>Identify and pursue new sales opportunities through cold outreach, referrals, and networking</li><li>Present and promote company products/services to prospective clients</li><li>Negotiate and close sales agreements</li><li>Maintain accurate records of leads, sales activities, and client communications</li><li>Build and maintain long-term customer relationships</li><li>Meet or exceed agreed-upon sales targets</li></ul>Qualifications<ul><li>Proven experience in sales, business development, or customer acquisition is a must</li><li>Strong communication and negotiation skills</li><li>Self-motivated with excellent time management abilities</li><li>**OWN VISA**</li></ul>What We Offer<ul><li>Unlimited earning potential</li><li>Flexible working hours</li><li>Remote work opportunity (if applicable)</li><li>Sales training and marketing support</li></ul>Job Type: Full-timePay: AED2,000.00 - AED5,000.00 per monthWork Location: In person

Sales Executive

High Home Ceramic

We&rsquo;re Hiring: Female Customer Service Representative (Arabic Speaker &ndash; Immediate Joiner)We are looking for a friendly, energetic, and professional Female Customer Service Representative to join our showroom in Al Warsan,Dubai.Requirements:<ul><li>Fluent in Arabic (mandatory)</li><li>Excellent communication and interpersonal skills</li><li>Cheerful, bubbly personality</li><li>Strong client interaction skills</li><li>Well-organized and detail-oriented</li><li>Professional appearance and cleanliness</li><li>Excellent phone etiquette</li><li>Ability to join immediately</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Female Customer Service

Yoho properties

Customer Service Representative (Sales-Focused)Location: Internet city Job Type: Full-time Pay: Salary + Commission]Job SummaryWe&rsquo;re looking for a friendly, motivated Customer Service Representative who enjoys helping customers and identifying sales opportunities. In this role, you&rsquo;ll provide excellent service, resolve customer concerns, and confidently recommend products or services that meet customer needs.If you&rsquo;re a people person who likes problem-solving and earning through performance, this role is for you.Responsibilities<ul><li>Provide exceptional customer service via phone, email, chat, or in person</li><li>Handle customer inquiries, complaints, and order issues in a professional manner</li><li>Identify customer needs and recommend appropriate products or services</li><li>Upsell and cross-sell when appropriate to meet sales goals</li><li>Maintain accurate customer records and document interactions</li><li>Follow up with customers to ensure satisfaction and build long-term relationships</li><li>Meet or exceed individual and team sales and service targets</li></ul>Qualifications<ul><li>High school diploma or equivalent (required)</li><li>Previous customer service or sales experience preferred (but not required)</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and comfort using CRM or POS systems</li><li>Positive attitude and a willingness to learn</li></ul>What We Offer<ul><li>Competitive pay with commission or bonus opportunities</li><li>Paid training and ongoing support</li><li>Opportunities for growth and advancement</li><li>Supportive team environment</li><li>[Benefits, PTO, flexible scheduling, etc.]</li></ul>How to ApplyApply through Indeed or submit your resume to hr@yohoproperties.aeJob Type: Full-timeWork Location: In person

Customer Service

UBL Group

Customer Service Representative &ndash; Tele SalesJob SummaryWe are seeking a motivated and customer-focused Customer Service Representative &ndash; Tele Sales to handle inbound and outbound calls, promote products or services, and deliver an excellent customer experience. The ideal candidate will combine strong communication skills with sales ability to meet targets while maintaining high customer satisfaction.Key Responsibilities<ul><li>Make outbound sales calls to prospective and existing customers</li><li>Handle inbound customer inquiries and convert them into sales opportunities</li><li>Explain products and services clearly, addressing customer needs and objections</li><li>Achieve daily, weekly, and monthly sales targets</li><li>Maintain accurate records of calls, sales, and customer information in CRM systems</li><li>Follow up with customers to ensure satisfaction and encourage repeat business</li><li>Resolve customer complaints or escalate issues when necessary</li><li>Adhere to company policies, scripts, and compliance guidelines</li><li>Collaborate with team members and supervisors to improve sales performance</li></ul>Required Skills &amp; Qualifications<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred)</li><li>Previous experience in tele sales, call center, or customer service is an advantage</li><li>Excellent verbal communication and listening skills</li><li>Strong persuasion and negotiation abilities</li><li>Ability to handle rejection and remain positive</li><li>Basic computer skills and familiarity with CRM systems</li><li>Ability to work in a fast-paced, target-driven environment</li></ul>Preferred Qualifications<ul><li>Proven sales track record in tele sales or inside sales</li><li>Experience handling both inbound and outbound calls</li><li>Knowledge of customer service best practices</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Customer Service Representative-Tele Sales

MB Services FZ LLC

MB Services FZ LLC is currently seeking Malay (Bahasa Malaysia) Customer Service Representatives to join our growing team. We are looking for Dubai-based individuals who are fluent in English and Malay (Bahasa Malaysia). Please only apply if you have fluency in both languages.As a Malay Customer Service Representative, you will be responsible for handling customer inquiries and providing assistance through various communication channels such as phone, email, and chat. You will also be expected to maintain accurate and up-to-date customer records and provide timely and effective solutions to customer issues. You should also be able to work in rotational shifts. Prior back-office experience will be a plus.<ul><li>Salary: AED 4,000 (Including Bonus)</li><li>Location: Dubai Outsource City (on-site)</li><li>Benefits: Visa &amp; Medical Insurance</li></ul>If you are interested in this opportunity and meet the requirements listed above, please submit your resume to hr@mbservices.net. The email subject should be &ldquo;Malay Customer Service Representative&rdquo;.We thank all applicants for their interest, however, only those selected for an interview will be contacted.Job Type: Full-timePay: AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>If selected, how soon would you be available to start? Please confirm your notice period or earliest start date.</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Bahasa Malaysia (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

Malay (Bahasa Malaysia) Customer Service Representative

Explore 1101+ Customer service representative remote in Dubai this April. Find roles across top companies and apply now to boost your career.