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customer service representative Jobs in Dubai

customer service representative

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customer service sales associate

Al-Futtaim

Overview Of The Role The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies. You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes. What You Will Do <ul> <li>Customer Service & Complaint Handling <ul> <li>Engage with customers to provide a high level of service and assist with their needs.</li> <li>Address basic customer complaints and escalate issues as needed.</li> </ul> </li> <li>Visual Merchandising & Store Maintenance <ul> <li>Ensure that the store is well-organized and adheres to company visual merchandising standards.</li> <li>Regularly clean and maintain the sales floor to create an inviting shopping environment.</li> </ul> </li> <li>Stock Management & Inventory <ul> <li>Actively participate in receiving new shipments and restocking the store.</li> <li>Help manage inventory and ensure the store is fully stocked.</li> </ul> </li> <li>Sales Support (Upselling & Cross-selling) <ul> <li>Recommend products to customers based on their needs, focusing on upselling and cross-selling.</li> <li>Stay updated on product information to make informed recommendations.</li> </ul> </li> <li>Cash Register Operation <ul> <li>Operate the cash register, process transactions, and follow company policies for handling payments.</li> <li>Ensure accurate cash handling and maintain a clean and organized checkout area.</li> </ul> </li> </ul> Required Skills To Be Successful <ul> <li>Strong verbal communication skills.</li> <li>Exceptional customer service skills.</li> <li>Attention to detail for maintaining store standards.</li> <li>Ability to engage in upselling and cross-selling.</li> </ul> What Qualifies You For The Role <ul> <li>Previous experience in customer-facing roles, with a focus on providing excellent service.</li> <li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li> <li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li> <li>Experience in operating cash registers and following cash handling procedures.</li> </ul> We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Customer Service Associate Retail M&S UAE

Paradise Poly Clinic

We are looking for a Female Customer sales representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior.To promote clinic services, handle customer inquiries, and ensure excellent client experience through effective communication, product knowledge, and professional service.Key Responsibilities:<ul><li>Provide detailed information about clinic services, packages, and promotions.</li><li>Handle inquiries via phone, WhatsApp, email, and walk-ins efficiently.</li><li>Support the sales team in converting leads into confirmed appointments.</li><li>Maintain and update client databases and follow up on leads.</li><li>Coordinate appointments between patients and healthcare professionals.</li><li>Handle complaints or feedback with a positive and problem-solving attitude.</li><li>Ensure proper documentation and confidentiality of client records.</li><li>Assist in marketing activities such as social media replies, campaigns, and events.</li><li>Generate daily and weekly reports on inquiries, bookings, and conversions.</li><li>Maintain professional appearance and uphold clinic standards at all times.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum high school diploma; bachelor&rsquo;s degree preferred.</li><li>Previous experience in customer service or sales (healthcare or aesthetics preferred).</li><li>Strong communication and interpersonal skills.</li><li>Fluent in English &amp; Arabic spoken mandatory</li><li>Positive attitude, patience, and professional appearance.</li><li>Ability to work under pressure and meet sales or booking targets.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Customer Service Representative/Sales

CREDITCARE CREDIT MANAGEMENT LLC

We need only customer service girls As a Debt Management Executive with Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telesales is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.Requirements -&middot; Proven experience as telesales representative or other sales&middot; Proven track record of successfully meeting sales quota preferably over the phone&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints&middot; Excellent phone and presentation skillsJob Role:&middot; Contacting potential or existing customers to inform them about the product or service.&middot; Closing sales deals over the phone and maintaining good customer relationships.&middot; Gathering data &amp; generating leads.&middot; Capable of achieving the monthly target.&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.&middot; Keeping records of calls and sales and noting helpful information.&middot; Manifesting excellent communication and presentation skills.&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships&middot; Addressing the queries about the services of the company and tactfully resolving the same.Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.Job Types: Full-time, Permanent, FresherPay: Up to AED3,000.00 per monthJob Types: Full-time, Permanent, FresherPay: AED3,000.00 - AED3,500.00 per month

Customer Service Sales Female Representive

Job Title: Customer Service Support Company: Creditcare Credit Management Location: UAE Job Type: Full-time, Permanent Salary: AED 3,000 &ndash; AED 3,500 per month + IncentivesAbout the Role: Reditcare Credit Management is seeking a female Customer Service &amp; Sales Executive to join our team as a Financial Advisor. The ideal candidate will combine excellent customer service with strong sales and collection skills, assisting clients in managing and repaying their outstanding debts through structured salary-based plans. This role requires professionalism, empathy, and a proactive sales approach.Key Responsibilities:<ul><li>Act as a financial advisor to clients with outstanding bank debts</li><li>Provide exceptional customer service while guiding clients toward responsible debt repayment</li><li>Utilize negotiation and persuasion skills to encourage timely payments</li><li>Offer tailored repayment strategies aligned with clients&rsquo; salary structures</li><li>Maintain clear, accurate records of all client interactions</li><li>Follow up on payment commitments and meet daily/monthly recovery goals</li><li>Represent the company with professionalism, empathy, and integrity</li></ul>Requirements:<ul><li>Female candidates only (due to the nature of client interactions and internal team dynamics)</li><li>Minimum 1 year of experience in customer service, sales, or debt collection</li><li>Excellent communication, interpersonal, and negotiation skills</li><li>Knowledge of salary-based repayment systems and debt management preferred</li><li>Familiarity with UAE banking and credit practices is an advantage</li><li>Proficiency in MS Office and CRM systems</li><li>Ability to work under pressure and meet deadlines</li></ul>What We Offer:<ul><li>Competitive salary of AED 3,000 &ndash; AED 3,500 per month</li><li>Attractive monthly performance-based incentives</li><li>Supportive and growth-focused work environment</li><li>Comprehensive training and career development opportunities</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per month

Female Customer Service & Sales Representative

Avery Dennison

<div>Company Description 
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com. 
Job Description 
Job Description
REPRESENTATIVE ACTIVITIES: Activities and duties will vary dependent upon functional area assigned. Activities may include, but are not limited to:<ul><li>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</li><li>
Provides telephone customer service regarding the company's services and/or products.</li><li>
Identifies customer's needs and determines appropriate action</li><li>
Promotes and sells the company's products or services.</li><li>
Investigates and resolves complaints.</li><li>
Uses a computer system to track questions and answers as well as enter and track the status of orders.</li><li>
Evaluates and resolves customer complaints professionally and tactfully.</li><li>
Negotiates customer product/billing complaints by offering discounts, authorizing returns, requesting returned product testing by internal quality or other staff, and approving replacement orders.</li><li>
Authorizes credit memos/refunds within policy and according to established procedures.</li><li>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</li><li>
Implement account service strategies.</li><li>
Principal liaison with marketing and sales for assigned customers.</li><li>
Implementation of marketing programs for assigned accounts.</li><li>
Support all aspects of service to the customer including, but not limited to: price quotes and quote follow-up, technical and product recommendations and sample department coordination.</li><li>
Initiate and implement initiatives which improve customer service and responsiveness.</li><li>
Coordinate with Logistics and Operations on capacity planning and scheduling.</li><li>
Champion customer needs and follow up on customer inquiries.</li><li>
Provide responsive order management support including order entry, or expediting and shipment information to customers.</li><li>
Proactively communicate supply chain issues and provide alternatives.</li><li>
Attend technical training seminars.</li><li>
Back-up team-members when workload makes this necessary.</li></ul> 
Qualifications 
Qualifications
Requirements:<ul><li>
Degree or Equivalent Diploma required.</li><li>
2.-3 years in Customer Service or related experience is a plus.</li><li>
Good written, verbal and telephone communication skills.</li><li>
Good data entry and organizational skills. Detailed oriented and good follow-up skills</li><li>
Able to effectively manage many priorities and issues.</li><li>
Understanding of applicable computer systems, such as Microsoft Office and function specific software.</li><li>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</li><li>
Provides telephone customer service regarding the company's services and/or products.</li><li>
Identifies customer's needs and determines appropriate action</li><li>
Promotes and sells the company's products or services.</li><li>
Investigates and resolves complaints.</li><li>
Uses a computer system to track questions and answers as well as enter and track the status of orders.</li><li>
Evaluates and resolves customer complaints professionally and tactfully.</li><li>
Negotiates customer product/billing complaints by offering discounts, authorizing returns, requesting returned product testing by internal quality or other staff, and approving replacement orders.</li><li>
Authorizes credit memos/refunds within policy and according to established procedures.</li><li>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</li><li>
Implement account service strategies.</li><li>
Principal liaison with marketing and sales for assigned customers.</li><li>
Implementation of marketing programs for assigned accounts.</li><li>
Support all aspects of service to the customer including, but not limited to: price quotes and quote follow-up, technical and product recommendations and sample department coordination.</li><li>
Initiate and implement initiatives which improve customer service and responsiveness.</li><li>
Coordinate with Logistics and Operations on capacity planning and scheduling.</li><li>
Champion customer needs and follow up on customer inquiries.</li><li>
Provide responsive order management support including order entry, or expediting and shipment information to customers.</li><li>
Proactively communicate supply chain issues and provide alternatives.</li><li>
Attend technical training seminars.</li><li>
Back-up team members when workload makes this necessary.</li><li>
Partner with Inside Sales to assist in achieving sales goals.</li></ul> 
Additional Information 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

Customer Service Representative-Apparel Industry

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Sales Associate will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelines.
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience Preferred, Fresh grads can apply
 </li>
 <li>
 Excellent Communication &amp; Customer Service Skills
 </li>
 <li>
 Fluent English
 </li>
 </ul>
 
 
</div>

Sales Associate

alsaraya marketing managmenet

Job post summaryDate posted: August 18, 2025Job description:Company Overview:Saraya Marketing Management is a leading service provider offering complete financial solutions. We pride ourselves on excellence, continuous improvement, and a supportive work environment that empowers our employees to grow and succeed.Role Overview:We are seeking a motivated and customer-focused Sales Associate to join our team. The Sales Associate will be responsible for assisting customers, promoting products and services, and ensuring an excellent customer experience while meeting sales targets.Key Responsibilities:<ul><li>Greet and assist customers in a professional and friendly manner.</li><li>Understand customer needs and recommend suitable products or services.</li><li>Achieve and exceed individual and team sales targets.</li><li>Maintain up-to-date knowledge of products, promotions, and company offerings.</li><li>Assist with merchandising, stock replenishment, and store displays.</li><li>Handle customer inquiries, complaints, and returns effectively.</li></ul>Requirements:<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree is a plus).</li><li>Proven experience in sales preferred.</li><li>Ability to work in a fast-paced environment and meet sales goals.</li><li>Basic computer skills (MS Office, or equivalent).</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your notice period?</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Job Type: Full-time

Explore 5283+ Customer service sales associate in Dubai this December. Find roles across top companies and apply now to boost your career.

5283 customer service sales associate jobs IN Dubai

Customer Service Associate Retail M&S UAE

Customer Service Representative/Sales

Customer Service Sales Female Representive

Female Customer Service & Sales Representative

Customer Service Representative-Apparel Industry

Sales Associate

Sales Associate