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customer service representative Jobs in Dubai

customer service representative

customer service sales associate

Al-Futtaim

Overview Of The Role The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies. You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes. What You Will Do <ul> <li>Customer Service & Complaint Handling <ul> <li>Engage with customers to provide a high level of service and assist with their needs.</li> <li>Address basic customer complaints and escalate issues as needed.</li> </ul> </li> <li>Visual Merchandising & Store Maintenance <ul> <li>Ensure that the store is well-organized and adheres to company visual merchandising standards.</li> <li>Regularly clean and maintain the sales floor to create an inviting shopping environment.</li> </ul> </li> <li>Stock Management & Inventory <ul> <li>Actively participate in receiving new shipments and restocking the store.</li> <li>Help manage inventory and ensure the store is fully stocked.</li> </ul> </li> <li>Sales Support (Upselling & Cross-selling) <ul> <li>Recommend products to customers based on their needs, focusing on upselling and cross-selling.</li> <li>Stay updated on product information to make informed recommendations.</li> </ul> </li> <li>Cash Register Operation <ul> <li>Operate the cash register, process transactions, and follow company policies for handling payments.</li> <li>Ensure accurate cash handling and maintain a clean and organized checkout area.</li> </ul> </li> </ul> Required Skills To Be Successful <ul> <li>Strong verbal communication skills.</li> <li>Exceptional customer service skills.</li> <li>Attention to detail for maintaining store standards.</li> <li>Ability to engage in upselling and cross-selling.</li> </ul> What Qualifies You For The Role <ul> <li>Previous experience in customer-facing roles, with a focus on providing excellent service.</li> <li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li> <li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li> <li>Experience in operating cash registers and following cash handling procedures.</li> </ul> We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Customer Service Associate Retail M&S UAE

CREDITCARE CREDIT MANAGEMENT LLC

Female Sales Representative Arabic SpeakerLocation: Dubai, UAE Company: CreditCare Credit Management LLC Position: Full-time Salary: Up to AED4000 month Visa providedJob Description:We are looking for a motivated and experienced Female Sales Representative Arabic Speaker to join our growing team in Dubai. You will handle customer inquiries, promote credit and financial services, and help clients manage repayments or debt restructuring.Responsibilities:<ul><li>Handle inbound &amp; outbound calls for sales and customer support</li><li>Promote financial products &amp; close leads</li><li>Meet daily/weekly sales targets</li><li>Build and maintain strong customer relationships</li><li>Accurately update customer records in CRM</li><li>Provide high-quality customer service and resolve complaints</li></ul>Requirements:<ul><li>Strong English communication English Mandatory with Arabic</li><li>Minimum 2 years of experience in Customer Service / Sales (preferably in finance or credit)</li><li>Target-driven, team player, and confident negotiator</li><li>Familiar with UAE credit management practices is a bonus</li><li>Basic computer &amp; CRM software skills</li></ul>What We Offer:<ul><li>Salary up to AED 4000 month (based on experience)</li><li>Employment visa provided</li><li>Sales incentives &amp; commissions</li><li>Health insurance (as per UAE law)</li><li>Growth opportunities in a professional environment</li></ul>Only shortlisted candidates will be contactedJob Types: Full-time, PermanentPay: Up to AED4,000.00 per month

Female customer Service Sales Representative Arabic Speaker

CENTERSTONE TECHNICAL SERVICES LLC

About Us: Since 2016, Centerstone Interiors has been a leader in the UAE&rsquo;s interior design and vinyl wrapping industry. We pride ourselves on transforming spaces with precision and style. We are looking for a high-energy, sales-driven individual to be the first point of contact for our growing client base.The Role: We are seeking a motivated Customer Sales &amp; Service Executive who excels at communication. In this role, you will manage inbound inquiries (primarily via WhatsApp), guide clients through our services, and actively convert leads into confirmed projects. You will act as the bridge between our potential clients and our design team.Key Responsibilities:<ul><li>Lead Management: Respond promptly to customer inquiries across WhatsApp and other channels, maintaining a professional tone.</li><li>Sales Conversion: Identify customer needs, propose suitable vinyl/interior solutions, and close sales to meet business targets.</li><li>Client Coordination: Schedule site visits, appointments, and installations effectively.</li><li>Relationship Building: Follow up on leads and build rapport to ensure long-term customer loyalty and referrals.</li><li>Administration: Maintain organized records of chats, sales data, and client details.</li></ul>Requirements:<ul><li>Experience: Proven experience in Customer Service or Sales is mandatory.</li><li>Communication: Exceptional command of spoken and written English.</li><li>Sales Mindset: A natural ability to persuade, negotiate, and build relationships.</li><li>Tech Proficiency: High comfort level with WhatsApp Business and standard office tools.</li><li>Location: Currently based in Dubai (or willing to relocate immediately).</li><li>Personality: Energetic, organized, and professionally presentable.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Where do you see yourself in the next 2-3 years?</li><li>Why do you think you would be a good fit for this role?</li><li>What's your current visa status?</li><li>What's your expected salary?</li><li>What's your nationality?</li></ul>Experience:<ul><li>selling: 1 year (Preferred)</li><li>customer service: 1 year (Preferred)</li></ul>

Customer Service & Sales (Female Only)

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>To provide the highest level of service in order to sell Emirates high value airline tickets and services and to assist premium customers with managing their travel plans. Assist Team Leader and support junior staff. 
 
<ul><li>Ensure the highest standard of customer service is provided to Emirates customers
</li><li>Provide them with details on Emirates tariff fares and actively issue online tickets and sell related products
</li><li>Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service
</li><li>Highlight to customers the legal requirements covering their journey such as passport visa health requirements and other details such as checkin place and time
</li><li>Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership DBB Dubai stopovers hotel bookings and upgraded fares
</li><li>Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided thereby increasing revenue and ensuring Emirates success as a market leading airline
</li><li>Support Travel Agents by assisting them in making bookings with special arrangements
</li><li>Advise and guide Travel Agents on quoting special fares and completing ticketing formalities
</li><li>Fulfil Emirates online queries and other complex activities such as medical cases and special services
</li><li>Deputise for the Customer Sales and Service Team Leader in their absence and provide help and support to junior team members and assist in coaching and development activities
</li><li>Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided thereby increasing revenue and ensuring Emirates success as a market leading airline
</li><li>Ensure that all necessary ticket related documentation is filed time tables updated brochures sale and promotional material is properly displayed on individual counters and around thereby providing various options to the customer which will assist in increasing sales
</li><li>Support the Customer Sales Service Team Leader on closing the end of day sales and banking monies received Reservations and Ticketing Offices only
</li><li>Whenever possible create a database of all potential customers and develop a personal relationship with them by regular communication Reservations and Ticketing Offices only
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>Experience: 2 years in a contact centre or reservations office environment within the airline industry
Knowledge/Skills:
Knowledge of contact centre and airline industry procedures and methodology
Standard Fares and Ticketing courses Skywards and MARS reservations systems
Excellent interpersonal telephone and customer service skills
Ability to work in a busy sales team environment
PC based skills to operate: Windows package including Microsoft Word, Excel, and Email 
 
 
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. 
 <div>You can find out more information about our employee benefits in the Working Here section of our website
<div>www.emirates.c
</div> om/careers. Further information on what it's like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</div></div>

Sr Customer Sales and Service Agent

Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 5000(Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>3 years experience in Sales</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 5000 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, Fresher Contract length: 24 monthsPay: Up to AED5,000.00 per month

Sales & Customer Service Associate (Female)

Groomers

Our company phone, whats app and email are for booking customer appointments, please apply via this ad and do not tie up our booking line and whats app asking to apply as your application will be automatically rejected for your inability to follow directions.Shampooch, Dubai's premier dog grooming facility, located in Jumeirah 3, Al Wasl Road, is expanding their admin team.Are you a customer service superstar who has experience in scheduling and is obsessed with dogs? Then we are looking for you!<ul><li>EXCELLENT communication skills - Fluent English</li><li>Multitasking</li><li>Works well under pressure in a fast paced environment</li><li>Experience using computer software</li><li>Ability to communicate in person, on the phone, email and what's app with perfect written English</li><li>Attention to detail</li><li>Ability to work as part of a team</li><li>Flexible</li><li>Working weekends, will be assigned off on a weekday</li></ul>MUST LOVE DOGS!!Only applications who provide a cover letter will be accepted. Please clearly describe in your cover letter how your skillset encompasses the above requirements and how you will be an asset to Shampooch. Without a cover letter your application will be automatically rejected.Our company phone, whats app and email are for booking customer appointments, please apply via this ad and do not tie up our booking line and whats app asking to apply as your application will be automatically rejected for your inability to follow directions.Job Types: Full-time, PermanentPay: AED6,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>Willingness to work weekends?</li></ul>Experience:<ul><li>Customer Service: 4 years (Preferred)</li></ul>

Scheduling / Customer Service

GlamOnYou Fashion

Company DescriptionAt GlamOnYou, we pride ourselves on delivering high-quality, bespoke garments to our clients. As an industry expert in resort wear and ready-to-wear pieces, we are seeking an experienced Sales Associate to join our team. If you have a passion for fashion and excellent customer service, we want to hear from you!Role Description and ResponsibilitiesThis is a full-time on-site Sales Associate role at GlamOnYou. You will be responsible for assisting customers with their purchases, maintaining the appearance of the store, managing inventory, and processing sales transactions. The Sales Associate will also work closely with the sales team to meet sales targets and provide exceptional customer service.<ul><li>Greet and assist customers in a friendly and professional way, understand their needs and serve them efficiently in compliance with quality and customer service standards</li><li>Proactively upsell and cross-sell to enhance the customer experience and maximize sales opportunities</li><li>Ensure merchandise is well-stocked, neatly organized, and attractively displayed and maintain the cleanliness, orderliness, and overall presentation of the sales floor</li><li>Maintain comprehensive knowledge of our collections and pieces across the diversified brand portfolio</li><li>Accurately take body measurements for alterations and custom-tailored pieces</li><li>Build trust and loyalty by providing personalized service, understanding customer preferences, and ensuring a consistently high level of satisfaction</li></ul>Qualifications<ul><li>Strong interpersonal skills and communication skills</li><li>Customer-focused and service-oriented</li><li>Positive and enthusiastic attitude</li><li>Available to work flexible shifts, including holidays and weekends</li><li>Proven experience in retail sales or customer service preferred</li><li>Proficiency in English, Arabic and Russian.</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Fashion Retail: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic and Russian (Required)</li></ul>

Sales Associate

Explore 3693+ Customer service sales associate in Dubai this January. Find roles across top companies and apply now to boost your career.