sales executive

sales manager

sales coordinator

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sales associate

customer service sales associate

Al-Futtaim

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 Job Requisition ID:
 
 175887
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
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 The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.
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 You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.
 
 
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 What You Will Do:
 
 
 
 Customer Service &amp; Complaint Handling
 
 
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 Engage with customers to provide a high level of service and assist with their needs.
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 Address basic customer complaints and escalate issues as needed.
 
 
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 Visual Merchandising &amp; Store Maintenance
 
 
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 Ensure that the store is well-organized and adheres to company visual merchandising standards.
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 Regularly clean and maintain the sales floor to create an inviting shopping environment.
 
 
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 Stock Management &amp; Inventory
 
 
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 Actively participate in receiving new shipments and restocking the store.
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 Help manage inventory and ensure the store is fully stocked.
 
 
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 Sales Support (Upselling &amp; Cross-selling)
 
 
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 Recommend products to customers based on their needs, focusing on upselling and cross-selling.
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 Stay updated on product information to make informed recommendations.
 
 
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 Cash Register Operation
 
 
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 Operate the cash register, process transactions, and follow company policies for handling payments.
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 Ensure accurate cash handling and maintain a clean and organized checkout area.
 
 
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 Required Skills To Be Successful:
 
 
 
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 Strong verbal communication skills.
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 Exceptional customer service skills.
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 Attention to detail for maintaining store standards.
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 Ability to engage in upselling and cross-selling.
 
 
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 What Qualifies You For The Role:
 
 
 
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 Previous experience in customer-facing roles, with a focus on providing excellent service.
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 Strong verbal communication and interpersonal skills to interact with customers effectively.
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 Ability to maintain high store standards, both in terms of product organization and cleanliness.
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 Experience in operating cash registers and following cash handling procedures.
 
 
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 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
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Sales Executive/ Customer Service Associate | Retail | M&S | UAE

Alt Switch Marketing Management LLC

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. The role involves handling customer inquiries, resolving issues, and ensuring excellent service while also supporting with reporting and data management tasks.Key Responsibilities<ul><li>Respond to customer queries via phone, email, and chat in a professional and timely manner.</li><li>Manage and resolve customer complaints and issues effectively.</li><li>Maintain accurate and up-to-date records of customer interactions.</li><li>Generate and update customer service reports.</li><li>Collaborate with internal teams (Sales, Accounts, Operations) to meet customer needs.</li><li>Identify areas for service improvement and escalate recurring issues.</li></ul>Requirements<ul><li>Proven experience in customer service or a similar role.</li><li>Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, and formulas).</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask, prioritize, and work under pressure.</li><li>Attention to detail and problem-solving skills.</li><li>Familiarity with CRM or ERP systems is an advantage.</li></ul>Preferred Qualifications<ul><li>Bachelor&rsquo;s degree in any related field.</li><li>Experience in preparing customer service reports and data analysis.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,200.00 per month

Customer Service Associate

Belfast Gifts Trading LLC

About UsWe are a dynamic company, founded in 1996, dedicated to delivering exceptional gifting products and experiences. We take pride in building lasting relationships with our clients and partners, and we are growing our team to meet increasing demand.---Role OverviewWe are looking for a personable and driven Client Sales Associate to join our growing team. In this role, you will be the face of the company &mdash; visiting clients based on leads provided by our Business Development team, understanding their needs, and guiding them toward the right gifting solutions. If you are a people-person with a warm personality, a patient ear, and the drive to close deals, we would love to meet you.---Key Responsibilities<ul><li>⁠ ⁠Visit prospective and existing clients based on leads generated by the Business Development team</li><li>⁠ ⁠Build strong, trust-based relationships with clients through attentive and personable engagement</li><li>⁠ ⁠Listen carefully to client needs and preferences to recommend the most suitable products from our portfolio</li><li>⁠ ⁠Develop a thorough understanding of our product range and stay up to date with new offerings</li><li>⁠ ⁠Present products professionally and confidently during client visits</li><li>⁠ ⁠Follow up diligently with clients to address queries and move them through the sales process</li><li>⁠ ⁠Close deals and ensure a smooth handover to the Operations team for order fulfillment</li><li>⁠ ⁠Maintain accurate records of client interactions and visit outcomes in the CRM system</li><li>⁠ ⁠Provide feedback to the Business Development team on lead quality and client insights</li></ul>---What We're Looking For<ul><li>⁠ ⁠2&ndash;4 years of experience in client servicing, sales, or a customer-facing role</li><li>⁠ ⁠A pleasing, approachable personality with the ability to make clients feel comfortable and valued</li><li>⁠ ⁠Excellent listening skills &mdash; you ask the right questions and pay close attention to what clients truly need</li><li>⁠ ⁠Patient, composed, and able to handle objections gracefully</li><li>⁠ ⁠Eager and willing to learn our product range in depth</li><li>⁠ ⁠Proven ability to close deals and achieve targets</li><li>⁠ ⁠Strong verbal communication and interpersonal skills</li><li>⁠ ⁠Well-presented and professional in appearance</li><li>⁠ ⁠Proficiency in basic computer tools and CRM software</li><li>⁠ ⁠Valid UAE driving license is a plus</li><li>⁠ ⁠Bachelor's degree in Business, Sales, Marketing, or a related field (preferred)</li></ul>---What We Offer⁠ ⁠Salary range: Starting at AED 4,000 &ndash; AED 6,000 per month, depending on experience⁠ ⁠Structured leads provided &mdash; no cold calling required⁠ ⁠A supportive team environment with ongoing product training⁠ ⁠Opportunities for growth within the companyJob Type: Full-timeLicense/Certification:<ul><li>Drivers License (Preferred)</li></ul>

Client Sales Associate

uPay Payment Services LLC

Job description:We are looking for a candidate to help the customers by listening to their queries and assisting them accordingly.Some of the roles, responsibilities and skills required are:<ul><li>- Must speak HINDI/URDU and ENGLISH (Arabic is a plus).</li><li>- Excellent communication abilities, including written and verbal communication.</li><li>- Handle calls in a consistently polite, professional and efficient manner.</li><li>- Answer phones and messages, respond to customer requests and clarify the desired information.</li><li>- Follow-up on customer inquiries that are not immediately resolved.</li><li>- Take the extra mile to engage and help the customers.</li><li>- Previous call center customer service experience is required.</li><li>- Skills preffered: 3CX, Zendesk, FreshDesk, Bitrix24</li></ul>*This is not a typical telemarketing role where you&rsquo;ll be asked to generate leads or achieve targets on monthly basis, it&rsquo;s just a customer support position to provide better assistance and resolve our customer concerns*-------------------------------------------------Location: Al Barsha 1Working Hours: 6 PM &ndash; 10 PM (CSRs can be called in the morning shift as well, if needed)No. of Positions: 1Visa: Candidate must have a residence visaSalary: 20 AED per hour for English + hindi/urdu speaker25 AED per hour for English + hindi/urdu + Arabic speaker.-------------------------------------------------To Apply: Mail-to: jobs@upay.ae with the subject CALL CENTER REPRESENTATIVE - Part Time.Job Type: Part-timeApplication Question(s):<ul><li>Why do you want to work for this part-time role?</li><li>If you are currently working full time, what are your duty timings?</li><li>What is your current visa status?</li></ul>Experience:<ul><li>Customer Support: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li><li>Urdu (Required)</li><li>Arabic (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Job Type: Part-timePay: From AED20.00 per hourApplication Question(s):<ul><li>Why do you want to work for this part-time role?</li><li>If you are currently working full time, what are your duty timings?</li><li>What is your current visa status?</li></ul>Experience:<ul><li>Customer Support: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li><li>Urdu (Required)</li><li>Arabic (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Customer Service Representative (Part Time)

SIC DUBAI

Sales Executives are responsible for negotiating sales, costs, deliveries and specifications with buyers and business executives. When their customers make a purchase, they also liaise with shipping companies to track the progress of orders.Company is looking for an experienced Sales Executive that has a Paper Bag Manufacturing background and with the below requirements:<ul><li>20-30 years old</li><li>1-2 years experience background from paper bag manufacturing company</li><li>CRM/Microsoft Dynamics 365 Knowledge</li><li>excellent communication</li><li>time flexible and can manage priorities and handle pressure</li><li>meeting with clients virtually or during sales visits.</li><li>demonstrating and presenting products.</li><li>establishing new business.</li><li>maintaining accurate records.</li><li>attending trade exhibitions, conferences and meetings.</li><li>reviewing sales performance.</li><li>negotiating contracts and packages.</li></ul>Job Types: Full-time, PermanentPay: AED2,000.00 - AED3,000.00 per month

Customer Service/Sales Representative

Ritzy

Job Title: Mall Sales AssociateLocation: Dubai, UAE Company: Ritzy.aeAbout RitzyEstablished in 2019 in Abu Dhabi, Ritzy is a luxury fashion house known for elegant, contemporary designs and refined craftsmanship. As a fast-growing premium brand expanding across the UAE, we are looking for passionate and driven Sales Associates to represent our brand in Dubai malls.Role OverviewWe are seeking a Mall Sales Associate who embodies luxury service standards and thrives in a retail environment. The ideal candidate is customer-focused, confident in closing sales, and motivated by performance-based incentives.This role is ideal for fresh candidates looking to build a career in luxury retail.Key Responsibilities<ul><li>Welcome and engage mall customers with exceptional service and brand knowledge</li><li>Generate leads and convert walk-in customers into loyal clients</li><li>Achieve and exceed monthly sales targets</li><li>Upsell and cross-sell products to maximize transaction value</li><li>Manage end-to-end order fulfillment (in-store and online orders via Shopify)</li><li>Maintain accurate inventory records and coordinate stock replenishment</li><li>Process transactions and ensure proper documentation of sales</li><li>Deliver premium after-sales service and customer follow-ups</li><li>Maintain visual merchandising standards aligned with a luxury brand image</li><li>Support team members and demonstrate flexibility in daily operations</li><li>Knowledge of managing social media accounts</li><li>Experience creating social media content</li></ul>Requirements<ul><li>Strong communication skills in English</li><li>Presentable, confident, and customer-oriented personality</li><li>Passion for fashion and luxury retail</li><li>Basic understanding of sales techniques and customer handling</li><li>Comfortable using Shopify (or willing to learn quickly)</li><li>Ability to work retail shifts (9 hours including lunch break, 6 days per week)</li><li>Self-motivated and target-driven</li></ul>Compensation<ul><li>Fixed salary structure</li><li>1.5% commission on overall monthly sales performance</li><li>Career growth opportunity within a fast-growing luxury fashion brand</li></ul>What We Offer<ul><li>Exposure to a premium fashion house environment</li><li>Performance-based earning potential</li><li>Professional growth in luxury retail</li><li>Dynamic, entrepreneurial work culture</li></ul>If you are passionate about fashion, enjoy engaging with customers, and want to grow with a rising luxury brand, we would love to hear from you.Apply now and become part of the Ritzy journey.Job Types: Full-time, Contract Contract length: 24 monthsPay: AED1,800.00 - AED2,000.00 per monthApplication Question(s):<ul><li>Visa Type (Visit Visa, Golden Visa, Family, Employer)?</li><li>Ability to come to Abu Dhabi for staff training for 2 weeks from the start date?</li></ul>

Sales Representative

Azadea Group

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 The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
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 Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards.
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 Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests.
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 Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.
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 Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards.
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 Handle cash register and transactions with the customers in an elective and accurate manner as required.
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 Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations.
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 Up-sell and cross-sell products and services in order to reach hourly and daily sales targets.
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 Inform Manager of unavailable and nonperforming products.
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 Qualifications
 
 
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 High School or Technical Degree.
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 1 - 3 years of experience in sales and customer service.
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 Fluent in English, Arabic is a plus, Russian is a plus.
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Salesperson

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