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customer service representative Jobs in Dubai

customer service representative

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customer service sales associate

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 3000(Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>3 years experience in Sales</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 5000 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, FresherPay: Up to AED3,000.00 per monthWork Location: In person

Sales & Customer Service Associate (Female)

JAYCEE BRANDS

Our new growing Company are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store&rsquo;s visual appearance in high standards.Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store&rsquo;s sales goals.Responsibilities<ul><li>Ensure high levels of customer satisfaction through excellent sales service</li><li>Assess customers needs and provide assistance and information on product features</li><li>Welcome customers to the store and answer their queries</li><li>Follow and achieve department&rsquo;s sales goals on a monthly, quarterly and yearly basis</li><li>&ldquo;Go the extra mile&rdquo; to drive sales</li><li>Maintain in-stock and presentable condition assigned areas</li><li>Actively seek out customers in store</li><li>Remain knowledgeable on products offered and discuss available options</li><li>Process POS (point of sale) purchases</li><li>Cross sell products</li><li>Handle returns of merchandise</li><li>Team up with co-workers to ensure proper customer service</li><li>Build productive trust relationships with customers</li><li>Comply with inventory control procedures</li><li>Suggest ways to improve sales (e.g. planning marketing activities, changing the store&rsquo;s design)</li></ul>Sales Associate Qualifications:<ul><li>Proven work experience as a Retail Sales Associate, Sales Representative or similar role.</li><li>Basic understanding of sales principles and customer service practices</li><li>Proficiency in English</li><li>Basic Math skills</li><li>Working knowledge of customer and market dynamics and requirements</li><li>Track record of over-achieving sales quota</li><li>Hands-on experience with POS transactions</li><li>Familiarity with inventory procedures</li><li>Solid communication and interpersonal skills</li><li>A friendly and energetic personality with customer service focus</li><li>Ability to perform under pressure and address complaints in a timely manner</li><li>Availability to work flexible shifts</li><li>High school degree; BS degree in Marketing or related field would be a plus</li></ul>Other Requirements:<ul><li>Can join immediately</li><li>Must have cancelled visa or visit visa.</li></ul>No of Hire:4 Female/MaleJob Types: Full-time, ContractPay: From AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Language:<ul><li>Arabic, English, (Required)</li></ul>Work Location: In person

Retail Sales Associate

Hellmann Worldwide Logistics

<div>
 
 About Us
 
 
 
 Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
 
 
 For the better. Together.
 
 
 To be added later
 
 
 
 About The Job
 
 
 
 Responsible to handle accounts, as assigned by the Customer Service Manager.
 
 
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 Responsible to manage the accounts operationally as per the customer service QMS procedures depending on the shipment mode &amp; commercially responsible for the development &amp; retention of the account.
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 Develop strong relationships with customers based on trust, honesty and mutual respect.
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 Responsible to ensure that all customer requirements are followed with high diligence &amp; KPI&rsquo;s if any are always met with close co-ordination within all stakeholders.
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 Ensures all customer data, tariff&rsquo;s &amp; SOPs are duly filed &amp; updated/valid at any given time.
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 Provide innovative &amp; workable solutions to issues (if any).
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 Have regular monthly/quarterly meetings with customers &amp; ensure close follow up is done on the action points.
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 Responsible towards contributing towards the departmental goals &amp; achieving individual KPI&rsquo;s.
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 Represent the company in the most professional manner possible in accordance with local legislation and all company policies / procedures.
 
 
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 Commercial upselling skills
 
 
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 Drive and push the CIP development.
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 Act as a backup in any team member&rsquo;s absence.
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 Handle any other tasks as assigned by the manager.
 
 
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 About You
 
 
 
 Secondary: Bachelor&rsquo;s degree
 
 
 Experience: Prior experience working in the customer service department, handling logistics accounts, Freight knowledge
 
 
 Knowledge of customs clearance process within the freezone is mandatory
 
 
 Professional: Proficient in Microsoft Office applications
 
 
 Others: Excellent communication skills
 
 
 
 About Our Benefits
 
 
 
 A strong Team Spirit and a lot of fun together
 
 
 A safe, multi-cultural and inclusive environment
 
 
 Individual opportunities for growth and development
 
 
 Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!
 
 
 If you are excited by this fantastic opportunity and have what it takes, then click APPLY!
</div>

Customer Service Operations Associate

Majid Al Futtaim Retail

The Sales Associate is working along with store team to increase the sales and develop the customer satisfaction. The Sales Associate is responsible to replenish, check the quality, handle the cash counter and clean the store. The Sales Associate is also expected to provide excellent customer service by demonstrating strong product knowledge and a customer-focused mindset.Deputising&middot; If a Sales Associate is designated as Head Cashier for a shift (in the absence of a Store Manager or an Assistant Store Manager), they act as the temporary deputy of the Store Manager with limited additional responsibilities. They are authorized to:o Perform all cash counter operations (returns, voided transactions, etc.)o Close a staff member&rsquo;s till at the end of their shifto Complete all end-of-day tasksMerchandise &middot; Ensure adherence to standard layout norms (planograms and product displays)&middot; Ensure correct stock rotation on shelves according to store requirements and product categories&middot; Maintain the highest hygiene and safety standards across the store and perform cleaning tasks in all areas as needed&middot; Ensure the implementation of MAF Discount Retail plans and SOPs in alignment with company strategies and procedures, in collaboration with the HeadMinimum Qualifications/Education&middot; Relevant degree or diplomaMinimum experience&middot; 1+ year experience in grocery retail BusinessSkills&middot; Very good in English (writing &amp; speaking)&middot; Arabic is a plus&middot; Professional verbal communication skills&middot; Well organized and detail oriented&middot; High level of integrity&middot; Able to work under pressureProactiveness and flexibilityJob Types: Full-time, PermanentApplication Question(s):<ul><li>Are you on visit visa or residence visa?</li><li>Are you flexible to work in any branches in Carrefour in Abu Dhabi?</li></ul>Work Location: In person

Store Associate-Sava Retail Discount

Al Qashima Supermarket

Job Title: Cashier &amp; Sales AssociateAbout the Role We are looking for a friendly, reliable, and motivated Cashier &amp; Sales Associate to join our team. The ideal candidate will provide excellent customer service, handle transactions accurately, and help drive sales by assisting customers with their shopping needs.Responsibilities<ul><li>Greet customers warmly and provide a positive shopping experience</li><li>Operate the cash register and process cash, card, and digital payments accurately</li><li>Handle returns, exchanges, and refunds according to store policy</li><li>Assist customers with product selection, answer questions, and recommend items</li><li>Maintain a clean, organized, and well-stocked sales floor</li><li>Keep track of inventory and inform management of low stock items</li><li>Handle customer complaints or concerns professionally and escalate when needed</li><li>Balance the cash register at the start and end of each shift</li><li>Meet or exceed individual and store sales targets</li><li>Follow all company policies regarding safety, loss prevention, and store procedures</li></ul>Requirements<ul><li>Previous experience in retail, sales, or cashier work preferred (not always required)</li><li>Strong communication and interpersonal skills</li><li>Basic math skills and comfort handling money and POS systems</li><li>Punctual, dependable, and able to work flexible hours, including weekends/holidays</li><li>Positive attitude and willingness to work as part of a team</li><li>High school diploma or equivalent</li></ul>Schedule<ul><li>Full-time</li></ul>Pay: AED834.09 - AED1,500.00 per monthWork Location: In person

Cashier/Sales

DAY TO DAY HYPERMARKET LLC

Job SummaryThe Sales Associate is responsible for assisting customers, maintaining proper product display, monitoring stock availability, and supporting the daily operations of the hypermarket section assigned. The role requires good customer service, product knowledge, and teamwork to ensure smooth store operations and customer satisfaction.Key Responsibilities Customer Service<ul><li>Assist customers in locating products and answering inquiries politely.</li><li>Provide excellent customer service and maintain a friendly attitude.</li><li>Promote ongoing offers, promotions, and featured items.</li><li>Handle customer concerns and refer major issues to the supervisor when necessary.</li></ul>Sales Floor Operations<ul><li>Arrange and replenish stocks on shelves and display areas.</li><li>Ensure products are properly labeled with correct prices and barcodes.</li><li>Monitor product expiry dates and report damaged or expired items.</li><li>Maintain cleanliness and organization of the assigned section.</li><li>Ensure shelves and displays are fully stocked and presentable at all times.</li></ul>Inventory &amp; Stock Handling<ul><li>Assist during stock receiving and checking.</li><li>Coordinate with the warehouse or stock team for replenishment.</li><li>Support inventory counting and stock verification activities.</li><li>Report low stock or fast-moving items to the supervisor.</li></ul>Operational Support<ul><li>Follow company policies, safety procedures, and operational guidelines.</li><li>Cooperate with supervisors and team members to achieve sales and operational targets.</li><li>Assist in preparing displays during promotions, seasonal events, and special occasions.</li><li>Perform other duties assigned by the management related to store operations.</li></ul>Qualifications<ul><li>High school diploma or equivalent.</li><li>Previous experience in retail, supermarket, or hypermarket operations is an advantage.</li><li>Good communication and customer service skills.</li><li>Ability to work in a fast-paced environment.</li><li>Physically fit and able to stand for long hours.</li><li>Flexible to work shifts, weekends, and holidays if required.</li></ul>Skills &amp; Competencies<ul><li>Customer service skills</li><li>Product handling and merchandising</li><li>Teamwork and coordination</li><li>Attention to detail</li><li>Basic communication skills</li><li>Time management and responsibility</li></ul>

SALES ASSOCIATE

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
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 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
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 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
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 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
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 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
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 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
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 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
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 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
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 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
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 REQUIREMENTS:
 
 
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 High School Certificate
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 1-2 Years Industry Experience
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 Good Communication Skills
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 Excellent Customer Service
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 WHAT WE OFFER
 
 
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 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
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 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
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 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Sales Associate - Fashion

Explore 603+ Customer service sales associate in Dubai this July. Find roles across top companies and apply now to boost your career.