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customer service representative Jobs in Dubai

customer service representative

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customer service sales associate

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 172846
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role:
 
 
 
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 The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.
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 You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.
 
 
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 What You Will Do:
 
 
 
 Customer Service &amp; Complaint Handling
 
 
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 Engage with customers to provide a high level of service and assist with their needs.
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 Address basic customer complaints and escalate issues as needed.
 
 
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 Visual Merchandising &amp; Store Maintenance
 
 
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 Ensure that the store is well-organized and adheres to company visual merchandising standards.
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 Regularly clean and maintain the sales floor to create an inviting shopping environment.
 
 
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 Stock Management &amp; Inventory
 
 
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 Actively participate in receiving new shipments and restocking the store.
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 Help manage inventory and ensure the store is fully stocked.
 
 
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 Sales Support (Upselling &amp; Cross-selling)
 
 
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 Recommend products to customers based on their needs, focusing on upselling and cross-selling.
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 Stay updated on product information to make informed recommendations.
 
 
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 Cash Register Operation
 
 
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 Operate the cash register, process transactions, and follow company policies for handling payments.
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 Ensure accurate cash handling and maintain a clean and organized checkout area.
 
 
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 Required Skills To Be Successful:
 
 
 
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 Strong verbal communication skills.
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 Exceptional customer service skills.
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 Attention to detail for maintaining store standards.
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 Ability to engage in upselling and cross-selling.
 
 
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 </ul>
 
 What Qualifies You For The Role:
 
 
 
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 Previous experience in customer-facing roles, with a focus on providing excellent service.
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 Strong verbal communication and interpersonal skills to interact with customers effectively.
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 Ability to maintain high store standards, both in terms of product organization and cleanliness.
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 Experience in operating cash registers and following cash handling procedures.
 
 
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 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

Customer Service Associate | Retail | M&S | UAE

LITTLE CHAMPIONS CLUB

Job description:Job Title: Play &amp; Gym Assistant / Customer Service Associate Location: Danube Sports World, Dubai Job Type: Full-timeAbout the Role:We are looking for an energetic, organized, and customer-focused individual to join our team as a Play &amp; Gym Assistant at our vibrant kids' play center and gymnastics academy. In this multi-functional role, you&rsquo;ll be the friendly face that supports families, manages bookings, handles cashier duties, and ensures a clean, safe, and welcoming environment across both areas.Key Responsibilities:<ul><li>Customer Service: Greet and assist families and children with enthusiasm and professionalism.</li><li>Gymnastics &amp; Play Bookings: Manage bookings and schedules for both the play area and gymnastics classes, including handling phone and online inquiries.</li><li>Front Desk &amp; Cashiering: Process registrations and payments accurately, issue receipts, and handle daily cash and POS operations.</li><li>Facility Support: Maintain cleanliness and order throughout the play center, gymnastics area, and reception.</li><li>Safety Oversight: Support coaches and play staff in ensuring safety protocols are followed in all areas.</li><li>Administrative Tasks: Help with reporting, maintaining attendance logs, and organizing customer records.</li></ul>Requirements:<ul><li>Previous experience in a childcare, recreational, hospitality, or customer service setting is an advantage.</li><li>Friendly, approachable, and enjoys working with children and families.</li><li>Strong multitasking, communication, and time-management skills.</li><li>Comfortable using booking systems, POS machines, and basic tech tools.</li><li>Able to maintain a clean and organized environment.</li><li>Flexible with work hours including evenings, weekends, and holidays.</li></ul>Job Type: Full-timeJob Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Will you now or in the future require sponsorship for employment visa status?</li><li>We must fill this position urgently. Can you start immediately?</li><li>This position requires 12-hour shifts. Are you comfortable working this schedule if needed</li></ul>

Female Customer Service Associate

CREDITCARE CREDIT MANAGEMENT LLC

Pay: Up to 3,500.00 (AED) per monthJob description:WE'RE HIRING! &ndash; Senior Customer Service Agent Female (Sales)Location: Dubai, UAE Company: CreditCare Credit Management LLC Position: Full-time Salary: Up to AED 3,800/month Visa providedJob Description:We are looking for a motivated and experienced Senior Customer Service Agent (Sales) to join our growing team in Dubai. You will handle customer inquiries, promote credit and financial services, and help clients manage repayments or debt restructuring.Responsibilities:<ul><li>Handle inbound &amp; outbound calls for sales and customer support</li><li>Promote financial products &amp; close leads</li><li>Meet daily/weekly sales targets</li><li>Build and maintain strong customer relationships</li><li>Accurately update customer records in CRM</li><li>Provide high-quality customer service and resolve complaints</li></ul>Requirements:<ul><li>Minimum 2 years of experience in Customer Service / Sales (preferably in finance or credit)</li><li>Strong English communication (Arabic is a plus)</li><li>Target-driven, team player, and confident negotiator</li><li>Familiar with UAE credit management practices is a bonus</li><li>Basic computer &amp; CRM software skills</li></ul>What We Offer:<ul><li>Salary up to AED 4000/month (based on experience)</li><li>Employment visa provided</li><li>Sales incentives &amp; commissions</li><li>Health insurance (as per UAE law)</li><li>Growth opportunities in a professional environment</li></ul>Job Types: Full-time, PermanentJob Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Customer Service Professional Sales

Job Title: Customer Service Support Company: Creditcare Credit Management Location: UAE Job Type: Full-time, Permanent Salary: AED 3,000 &ndash; AED 3,500 per month + IncentivesAbout the Role: Reditcare Credit Management is seeking a female Customer Service &amp; Sales Executive to join our team as a Financial Advisor. The ideal candidate will combine excellent customer service with strong sales and collection skills, assisting clients in managing and repaying their outstanding debts through structured salary-based plans. This role requires professionalism, empathy, and a proactive sales approach.Key Responsibilities:<ul><li>Act as a financial advisor to clients with outstanding bank debts</li><li>Provide exceptional customer service while guiding clients toward responsible debt repayment</li><li>Utilize negotiation and persuasion skills to encourage timely payments</li><li>Offer tailored repayment strategies aligned with clients&rsquo; salary structures</li><li>Maintain clear, accurate records of all client interactions</li><li>Follow up on payment commitments and meet daily/monthly recovery goals</li><li>Represent the company with professionalism, empathy, and integrity</li></ul>Requirements:<ul><li>Female candidates only (due to the nature of client interactions and internal team dynamics)</li><li>Minimum 1 year of experience in customer service, sales, or debt collection</li><li>Excellent communication, interpersonal, and negotiation skills</li><li>Knowledge of salary-based repayment systems and debt management preferred</li><li>Familiarity with UAE banking and credit practices is an advantage</li><li>Proficiency in MS Office and CRM systems</li><li>Ability to work under pressure and meet deadlines</li></ul>What We Offer:<ul><li>Competitive salary of AED 3,000 &ndash; AED 3,500 per month</li><li>Attractive monthly performance-based incentives</li><li>Supportive and growth-focused work environment</li><li>Comprehensive training and career development opportunities</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per month

Female Customer Service & Sales Representative

Furchild

<div><ul><li><div>Build and manage customer relationships, ensuring every interaction leaves the customers feeling valued and appreciated.</div></li><li><div>
Provide outstanding, personalised customer service across email, phone, and customer platforms (such as CRM and order management tools).</div></li><li><div>
Meet and exceed sales targets, contributing to team goals.</div></li><li><div>
Leverage customer feedback to improve processes and support the development of Furchild Customer journey.</div></li><li><div>
Collaborate with the product team to track responses and contribute to future improvements.</div></li><li><div>
Participate in cross-functional projects, gaining exposure to areas such as customer insights, user experience, and operations.</div></li><li><div>
Grow your knowledge of pet health, care and wellness to assist customers better.</div></li><li><div>
Represent Fuchild's values in every interaction.</div></li></ul><h2 class="jobSectionHeader"> 
Qualifications</h2><ul><li><div>
Background in customer-facing roles with exposure to e-commerce platforms and the fast-moving nature of start-ups.</div></li><li><div>
Skilled at building strong customer relationships through personalised service, whether by phone, email, chat, or direct customer-facing interactions.</div></li><li><div>
Experience using CRM systems and order management platforms.</div></li><li><div>
Excellent written and verbal English skills, with keen attention to grammar.</div></li><li><div>
An outgoing, confident personality with a knack for building rapport.</div></li><li><div>
Highly organised and detail-oriented, able to manage multiple tasks efficiently.</div></li><li><div>
Ability to combine excellent service with contributing to sales, upselling, and retention objectives.</div></li><li><div>
Flexibility to work weekends and varied shifts in a dynamic environment.</div></li><li><div>
Demonstrates a great sense of humor and a strong passion for natural products and all things pet-related.</div></li></ul><h2 class="jobSectionHeader"> 
Additional Information</h2>
We&rsquo;re not just feeding pets &ndash; we&rsquo;re changing the way people care for them. At The Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you&rsquo;re part of something bigger &ndash; a company that values innovation, customer satisfaction, and most importantly, the health of pets.
Our Hiring Process
We make the hiring process as straightforward as possible, with the following steps:
1. Apply: Submit your application, and our team will review your profile.
2. Initial Interview: If your qualifications align, we&rsquo;ll schedule an initial conversation with you.
3. Hiring Manager Interview: Shortlisted candidates will meet with hiring managers.
4. Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session.
5. Offer: Successful candidates will be contacted with an offer following the completion of the selection process.
Ready to Join Us?
If you&rsquo;re excited about making a difference in the lives of pets and being part of a fun, innovative company, we&rsquo;d love to hear from you!</div>

Customer Service Associate

Company: CreditCare Credit Management LLC Location: Dubai, UAE Salary: Up to AED 3,000/month Gender: Female Only Employment Type: Full-time Join Date: ImmediateJob Description:We are looking for female candidates to join our team as Customer Care Executives. This role requires strong communication, negotiation, and sales skills. You will act as the liaison between customers and banks to help resolve their bank liabilities, negotiate settlements, and offer debt management solutions.Responsibilities:<ul><li>Speak with customers to understand their financial situation</li><li>Contact and negotiate with banks on behalf of customers for liability settlements or restructuring</li><li>Prepare and submit financial documentation to banks</li><li>Explain our debt management services to potential clients</li><li>Convert leads into sales and onboard clients</li><li>Follow up regularly with clients and banks for status updates</li><li>Maintain records and case status in CRM</li></ul>Requirements:<ul><li>Female candidate, currently based in UAE</li><li>Strong communication skills (English required; Arabic is a plus)</li><li>Basic understanding of banking products and liabilities (credit cards, loans, etc.)</li><li>Previous experience in customer service, collections, sales, or debt management preferred</li><li>Confident, responsible, and able to work independently</li><li>Ability to handle difficult conversations with professionalism</li></ul>What We Offer:<ul><li>Salary up to AED 3,000</li><li>Commission &amp; incentives based on performance</li><li>Growth opportunities within the company</li><li>Supportive work environment</li><li>Training provided on negotiation and financial restructuring</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthJob Types: Full-time, PermanentPay: Up to AED3,000.00 per monthJob Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per month

Female Customer Service sales

UBL Group

Job Title: Customer Service/Tele SalesLocation: Dubai, United Arab Emirates Job Type: Full-Time Department: Sales / Business Development Reports to: Sales Manager / Business Development ManagerJob Summary:We are looking for an enthusiastic and results-driven Tele Sales Executive with experience in the business setup industry in the UAE. The successful candidate will be responsible for generating leads, making outbound calls, and closing sales for company formation services, including mainland, free zone, and offshore business setups.Key Responsibilities:<ul><li>Conduct outbound calls to potential clients interested in starting or expanding a business in the UAE.</li><li>Present and promote company formation services, including trade license issuance, visa processing, PRO services, and corporate banking support.</li><li>Qualify leads and identify client needs based on business activity, jurisdiction (Mainland/Free Zone/Offshore), and budget.</li><li>Schedule meetings and consultations for senior sales consultants or business setup advisors.</li><li>Follow up on leads through calls, WhatsApp, and email to ensure consistent communication.</li><li>Maintain and update CRM with accurate client information, status, and follow-ups.</li><li>Achieve or exceed monthly sales targets and KPIs.</li><li>Stay updated on the latest rules and regulations related to company formation in different UAE jurisdictions.</li><li>Handle client objections professionally and provide accurate information to build trust.</li><li>Collaborate with the sales and operations team to ensure a seamless onboarding process for new clients.</li></ul>Qualifications &amp; Experience:<ul><li>Proven experience (minimum 1&ndash;2 years) in tele sales within the UAE business setup industry.</li><li>Knowledge of UAE company formation processes across Mainland, Free Zones (e.g., DMCC, IFZA, SHAMS), and Offshore jurisdictions.</li><li>Fluent in English (Arabic or other languages is a plus).</li><li>Strong communication, negotiation, and persuasion skills.</li><li>Goal-oriented with a strong sales mindset and ability to work under pressure.</li><li>Proficiency in using CRM software and Microsoft Office tools.</li><li>Bachelor&rsquo;s degree or diploma in Business, Marketing, or a related field (preferred).</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per month

Customer Service/Tele Sales-Female

Explore 5579+ Customer service sales associate in Dubai this October. Find roles across top companies and apply now to boost your career.