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Novonesis

<div>
 
 Are you ready for a new beginning?
 
 
 
 We need your talent, knowledge and dedication to better our world with biology.
 
 
 
 Our purpose points the way
 
 
 
 In Novonesis, we know that solutions rooted in biology can help solve humanity&rsquo;s biggest challenges. Since we began more than a century ago, this has been our guide. It&rsquo;s how we've gotten so far. And it&rsquo;s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.
 
 
 
 We&rsquo;re here to better our world with biology.
 
 
 
 
 Location:
 
 Dubai
 
 
 
 Department:
 
 Customer Service Consultant
 
 
 
 Travel:
 
 As needed
 
 
 Are you detail‑oriented, customer‑focused, and passionate about operational excellence?
 
 
 We are looking for an
 
 Order Management Specialist
 
 to join our team and support our Middle East &amp; Africa region. If you thrive in a dynamic environment and enjoy working cross‑functionally with Sales, Logistics, and Customer Service teams, this role is for you!
 
 
 🔹
 
 Key Responsibilities
 
 
 
 
 Order to Invoice Process
 
 
 
 <ul>
 <li>
 Manage the complete order‑to‑invoice cycle for assigned MEA countries, ensuring timely and accurate order entry and logistics coordination.
 </li>
 <li>
 Prepare customer quotations in collaboration with the Sales team.
 </li>
 <li>
 Ensure seamless and efficient order processing with strong attention to detail.
 
 
 </li>
 </ul>
 
 Customer &amp; Data Management
 
 
 
 <ul>
 <li>
 Maintain accurate customer master data in SAP.
 </li>
 <li>
 Provide ongoing support to customers across the region, addressing inquiries and resolving issues promptly.
 </li>
 <li>
 Manage customer complaints to ensure high satisfaction levels.
 
 
 </li>
 </ul>
 
 Logistics &amp; Operational Support
 
 
 
 <ul>
 <li>
 Assist with dispatch of product samples and ensure prompt delivery.
 </li>
 <li>
 Oversee inbound and outbound shipments to the Dubai office, ensuring proper documentation and on‑time deliveries.
 </li>
 <li>
 Monitor stock levels to support Sales and fulfill customer needs.
 </li>
 <li>
 Update and maintain current price lists.
 
 
 </li>
 </ul>
 
 Commercial &amp; Administrative Tasks
 
 
 
 <ul>
 <li>
 Support commission issuance for distributors.
 </li>
 <li>
 Assist customers in transitioning to our online ordering platform.
 </li>
 <li>
 Develop and maintain SOPs related to customer service and order management.
 </li>
 <li>
 Coordinate with the Dubai Chamber of Commerce and other authorities to ensure compliance.
 
 
 </li>
 </ul>
 
 Sales Support
 
 
 
 <ul>
 <li>
 Generate reports using SAP, BI, and Salesforce (SF).
 </li>
 <li>
 Conduct customer and distributor visits as needed.
 </li>
 <li>
 Collect and analyze customer forecasts to support planning.
 
 
 </li>
 </ul>
 🎓
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Commerce.
 </li>
 <li>
 Strong focus on customer satisfaction, efficient communication, order accuracy, relationship building, and collaboration with Sales.
 </li>
 <li>
 Excellent problem‑solving and complaint‑resolution skills.
 </li>
 <li>
 Experience with SAP, BI tools, and Salesforce
 
 
 </li>
 </ul>
 English is required for this role. Arabic and French skills are beneficial and considered an added advantage.
 
 
 
 Could our purpose be yours?
 
 
 Then apply today!
 
 
 
 At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.
 
 
 Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.
 
 
 
 Want to learn more?
 
 
 
 Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com
 
 
 
 Not the right fit for you?
 
 
 
 Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral! Please check out our other open positions. The right fit for you could just be a few clicks away.
 
 
 
 Stay alert: Avoid recruitment scams
 
 
 
 At Novonesis, We Are Committed To Maintaining a Safe And Transparent Recruitment Process. Please Be Aware Of Potential Scams Targeting Job Seekers And Take Note Of The Following
 
 
 <ul>
 <li>
 Novonesis will never ask for sensitive personal information, such as bank account details, Social Security numbers, or passwords, at any stage of the hiring process.
 </li>
 <li>
 Novonesis does not make employment offers without conducting interviews with candidates.
 
 
 </li>
 </ul>
 If you receive suspicious communication claiming to be from Novonesis, please do not share any personal or financial information. We encourage you to verify the legitimacy of the message by contacting us directly through our official channels.
</div>

Customer Service Consultant

<div>Are you ready for a new beginning?
We need your talent, knowledge and dedication to better our world with biology.
Our purpose points the way
In Novonesis, we know that solutions rooted in biology can help solve humanity&rsquo;s biggest challenges. Since we began more than a century ago, this has been our guide. It&rsquo;s how we've gotten so far. And it&rsquo;s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.
We&rsquo;re here to better our world with biology.
Location: Dubai
 
Department: Customer Service Consultant
 
Travel: As needed
Are you detail‑oriented, customer‑focused, and passionate about operational excellence?
 
We are looking for an Order Management Specialist to join our team and support our Middle East &amp; Africa region. If you thrive in a dynamic environment and enjoy working cross‑functionally with Sales, Logistics, and Customer Service teams, this role is for you!
 <h3 class="jobSectionHeader">Key Responsibilities
</h3>Order to Invoice Process
<ul><li>Manage the complete order‑to‑invoice cycle for assigned MEA countries, ensuring timely and accurate order entry and logistics coordination.
</li><li>Prepare customer quotations in collaboration with the Sales team.
</li><li>Ensure seamless and efficient order processing with strong attention to detail.
</li></ul>Customer &amp; Data Management
<ul><li>Maintain accurate customer master data in SAP.
</li><li>Provide ongoing support to customers across the region, addressing inquiries and resolving issues promptly.
</li><li>Manage customer complaints to ensure high satisfaction levels.
</li></ul>Logistics &amp; Operational Support
<ul><li>Assist with dispatch of product samples and ensure prompt delivery.
</li><li>Oversee inbound and outbound shipments to the Dubai office, ensuring proper documentation and on‑time deliveries.
</li><li>Monitor stock levels to support Sales and fulfill customer needs.
</li><li>Update and maintain current price lists.
</li></ul>Commercial &amp; Administrative Tasks
<ul><li>Support commission issuance for distributors.
</li><li>Assist customers in transitioning to our online ordering platform.
</li><li>Develop and maintain SOPs related to customer service and order management.
</li><li>Coordinate with the Dubai Chamber of Commerce and other authorities to ensure compliance.
</li></ul>Sales Support
<ul><li>Generate reports using SAP, BI, and Salesforce (SF).
</li><li>Conduct customer and distributor visits as needed.
</li><li>Collect and analyze customer forecasts to support planning.
 </li></ul><h3 class="jobSectionHeader">Qualifications
</h3><ul><li>Bachelor&rsquo;s degree in Commerce.
</li><li>Strong focus on customer satisfaction, efficient communication, order accuracy, relationship building, and collaboration with Sales.
</li><li>Excellent problem‑solving and complaint‑resolution skills.
</li><li>Experience with SAP, BI tools, and Salesforce
</li></ul>English is required for this role. Arabic and French skills are beneficial and considered an added advantage.
Could our purpose be yours? Then apply today!
At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.
 
 
Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.
 
 
Want to learn more?
 
Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com
 
 
Not the right fit for you?
 
Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral! Please check out our other open positions. The right fit for you could just be a few clicks away.
Stay alert: Avoid recruitment scams
 
At Novonesis, we are committed to maintaining a safe and transparent recruitment process. Please be aware of potential scams targeting job seekers and take note of the following:
<ul><li>Novonesis will never ask for sensitive personal information, such as bank account details, Social Security numbers, or passwords, at any stage of the hiring process.
</li><li>Novonesis does not make employment offers without conducting interviews with candidates.
</li></ul>If you receive suspicious communication claiming to be from Novonesis, please do not share any personal or financial information. We encourage you to verify the legitimacy of the message by contacting us directly through our official channels.</div>

Four K Building Materials

Customer Service / Sales Representative (Arabic Speaker only - Native)Preferred Gender: Female/MaleLocation: Dubai Industrial City (DIC)- Jebel AliExperience: 1+ yearResponsibilities:<ul><li>Handle B2B customer inquiries from sales representatives and walk-in clients via phone, email, and WhatsApp</li><li>Process orders and coordinate with the sales team.</li><li>Assist customers with product details and availability.</li><li>Follow up on deliveries and resolve any customer issues.</li><li>Maintain records of customer interactions and transactions.</li><li>Prepare quotations, book sales orders, and ensure inventory availability.</li><li>Follow up on payments as per company policy.</li><li>Register new customers and coordinate contract creation for profile setup.</li><li>Track deliveries and address customer issues promptly</li></ul>Preferred who can join Immediately or else 1 month noticeJob Type: Full-time

Customer Service / Sales Support

HABICO PROPERTIES

Job TitleCustomer Service Representative (Tagalog) -MEP and fit outsDepartmentCustomer Service / Maintenance OperationsJob SummaryThe Complaint Attendant is responsible for receiving, recording, coordinating, and following up on customer complaints related to Mechanical, Electrical, and Plumbing (MEP) services. The role ensures timely resolution of service issues, clear communication with clients, and effective coordination with technical teams to maintain high customer satisfaction.Key Responsibilities<ul><li>Receive customer complaints via phone, email, or service platforms.</li><li>Log and track complaints in the service management system.</li><li>Coordinate with MEP technicians, supervisors, and site teams for issue resolution.</li><li>Monitor complaint status and ensure timely closure within agreed service levels.</li><li>Communicate updates and resolutions clearly to clients.</li><li>Escalate urgent or unresolved issues to management.</li><li>Maintain accurate records of complaints, actions taken, and outcomes.</li><li>Support preparation of service reports and performance summaries.</li><li>Ensure professional and courteous interaction with customers at all times.</li></ul>Requirements<ul><li>High school diploma or equivalent; technical or vocational training is an advantage.</li><li>Previous experience in customer service, maintenance coordination, or facilities management preferred.</li><li>Basic understanding of MEP systems is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and work under pressure.</li><li>Proficiency in MS Office and basic computer applications.</li><li>Good organizational and documentation skills.</li></ul>Preferred Candidate Profile<ul><li>Experience working in MEP contracting, facilities management, or construction environment is an advantage.</li><li>Strong customer-service mindset and problem-solving ability.</li><li>Professional attitude and team-oriented work ethic.</li></ul>Working Conditions<ul><li>Office-based role with coordination with site teams.</li><li>May require handling urgent service calls and prioritizing tasks accordingly.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have previous experience in MEP contracting as a call/complaint attendant?</li><li>Do you have experience as MEP technician?</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Customer Service Representative (Tagalog) -MEP and fit outs

Dxbstamps

URGENT!!!!!!We are seeking a proactive and organized Admin &amp; Customer Service Representative to support daily office operations while providing excellent service to customers. The ideal candidate will handle administrative tasks efficiently and ensure customer inquiries are managed professionally and promptly.Key Responsibilities<ul><li>Professional in terms of dealing with the customer and good communication</li><li>Answering in call, what'app message and email.</li><li>Manage office correspondence (emails, calls, and letters)</li><li>Maintain filing systems and company records</li><li>Prepare reports, invoices, and documents as required</li><li>Assist in inventory and office supply management</li><li>Knows how to use computer and can work under pressure</li><li>Can work multi task.</li><li>have basic knowledge in designing</li><li>ATTENTIVE AND FAST LEARNER, WILLING TO LEARN</li><li>Can speak English well.</li></ul>*FEMALE ONLY*For those interested. Please send your CV in email :<ul><li>dxbbranch461@gmail.com</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>

Customer Service Representative / Designer

The worldwide advisors

<ul><li>Female Sales &amp; Immigration Consultant</li></ul>Job Summary:We are seeking a motivated and results-driven Sales &amp; Immigration Consultant to join our growing immigration consultancy team in Dubai. The successful candidate will be responsible for conducting outbound calls, and providing expert advice to prospective clients on immigration programs (Canada, Australia, UK, Europe, etc.). A background in telesales, customer service, or immigration services is highly desirable.Key Responsibilities:<ul><li>Conduct outbound calls to potential clients from provided leads.</li><li>Explain various immigration programs and eligibility criteria clearly and persuasively.</li><li>Book consultations and follow up with leads to convert inquiries into sales.</li><li>Maintain an in-depth understanding of current immigration laws, procedures, and updates.</li><li>Build and maintain relationships with clients to ensure high satisfaction and referral generation.</li><li>Meet or exceed monthly sales targets and KPIs.</li><li>Update CRM systems and maintain accurate records of client interactions.</li><li>Coordinate with the documentation and legal teams for smooth case processing.</li></ul>Qualifications and Skills:<ul><li>Proven experience in telesales, telemarketing, or customer service (immigration industry preferred).</li><li>Excellent communication and interpersonal skills (English, Malayalam, Tamil, Hindi/Urdu).</li><li>Ability to handle objections and close deals over the phone.</li><li>Strong organizational and time-management skills.</li><li>Confidence, persistence, and a customer-focused attitude.</li><li>Knowledge of immigration processes for Canada, Australia, UK, or Europe is an advantage.</li></ul>Salary &amp; Benefits:<ul><li>Basic salary (AED 3500 &ndash; AED 7,000 + Commission) depending on experience.</li><li>Attractive commission and incentive structure.</li><li>Training and career growth opportunities.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED7,000.00 per month

Sales & Immigration Consultant

BRIGHT STAR VISA SERVICES - L.L.C - O.P.C

Bright Star Visa Services is a leading provider of visa and immigration services dedicated to helping individuals and businesses navigate the complexities of international travel and relocation. We are seeking a skilled Visa Consultant to join our team and provide exceptional service to our clients.As a Visa Consultant, you will be responsible for guiding clients through the visa application process, ensuring they meet all requirements and submit accurate documentation. Your role will involve offering expert advice, managing application procedures, and staying current with immigration regulations to provide the best possible support to our clients.Key Responsibilities:<ul><li>Client Consultation: Conduct consultations to understand clients&rsquo; visa needs and provide clear, detailed guidance on visa requirements, application processes, and documentation.</li><li>Document Management: Assist clients in obtaining necessary documents and verify their authenticity to ensure compliance with visa regulations.</li><li>Customer Service: Address client queries and concerns, providing regular updates and exceptional service throughout the application process.</li><li>Record Keeping: Maintain detailed and confidential records of client interactions, application statuses, and document submissions.</li><li>Problem Resolution: Resolve any issues or complications with applications, offering solutions and alternative options as needed.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in business, law, international relations, or a related field preferred.</li><li>Experience: Previous experience as a visa consultant or in a similar role is advantageous.</li><li>Knowledge: Strong understanding of immigration laws, visa categories, and application procedures.</li><li>Communication: Excellent verbal and written communication skills in English.</li><li>Attention to Detail: Strong attention to detail to ensure the accuracy and completeness of applications.</li><li>Organizational Skills: Ability to manage multiple applications and tasks efficiently.</li><li>Problem-Solving: Strong analytical skills to address and resolve issues.</li><li>Customer Service: Exceptional interpersonal skills with a focus on client satisfaction.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Do you have any sales experience ?</li><li>Do you have any Experience regarding Visa or tourism Industry?</li></ul>Experience:<ul><li>Sales: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Visa Consultant

Explore 2801+ Customer service sales consultant in Dubai this February. Find roles across top companies and apply now to boost your career.

2801 customer service sales consultant jobs In Dubai

Customer Service Consultant

Customer Service Consultant

Customer Service / Sales Support

Customer Service Representative (Tagalog) -MEP and fit outs

Customer Service Representative / Designer

Sales & Immigration Consultant

Visa Consultant