content & community coordinator

customer service & social media coordinator Jobs in Bahrain

customer service coordinator Jobs in Bahrain

customer service coordinator

customer services agent

customer success advisor

customer service social media coordinator

SNIPER TRADING

Job Summary: We are seeking a proactive and customer-focused professional to handle customer service operations and manage online customer interactions. The role includes responding to customer inquiries, following up with clients online, managing social media platforms, and coordinating with the marketing agency to ensure effective execution of content and marketing plans.Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, WhatsApp, email, and social media platforms.</li><li>Follow up with customers online to ensure satisfaction and resolve issues effectively.</li><li>Manage and monitor company social media accounts (Instagram, Facebook, TikTok, etc.).</li><li>Coordinate with the marketing company to follow up on campaigns, content calendars, and promotional activities.</li><li>Ensure the proper execution of approved content and marketing plans.</li><li>Monitor customer feedback, comments, and messages, and escalate issues when required.</li><li>Maintain accurate records of customer interactions and feedback.</li><li>Support marketing activities by sharing insights from customer interactions to improve engagement and sales.</li></ul>Required Skills &amp; Qualifications:<ul><li>Strong communication skills in Arabic and English.</li><li>Experience in customer service and social media management.</li><li>Familiar with social media platforms and online customer engagement tools.</li><li>Ability to coordinate with external marketing agencies.</li><li>Strong organizational and follow-up skills.</li><li>Ability to work independently and as part of a team.</li></ul>Preferred Qualifications:<ul><li>Experience in retail or e-commerce environment.</li><li>Basic understanding of digital marketing and content strategies.</li></ul>Job Type: Full-timePay: From BD300.000 per month

Customer Service & Social Media Coordinator

Mia Holdings S.P.C

Company: Peroz Healthy Eatery &amp; New York Coffee Location: BahrainJob Description: We are looking for a Content &amp; Community Coordinator to support content creation, online communication, and brand outreach for two food &amp; beverage brands.Key Responsibilities:<ul><li>Create, shoot, and edit content (Reels, Stories, Posts)</li><li>Manage daily social media content</li><li>Reply to DMs, comments, and customer inquiries</li><li>Support brand outreach, collaborations, and events</li><li>Coordinate content around promotions and activations</li><li>Maintain brand tone and visual consistency</li><li>Capture in-store and behind-the-scenes content</li></ul>Requirements:<ul><li>Experience with Instagram &amp; TikTok</li><li>Video editing skills (CapCut, InShot, Premiere, etc.)</li><li>Graphic Design (a plus, not necessary)</li><li>Strong communication skills</li><li>Organised and proactive</li><li>Comfortable working on-site when needed</li><li>Strong communication skills (written &amp; verbal)</li></ul>Nice to Have:<ul><li>Experience in food, beverage, or lifestyle brands</li></ul>To Apply: Please submit:<ul><li>CV</li><li>Portfolio / social links / sample work</li></ul>Job Type: Full-time

Content & Community Coordinator

Upbeatz Investments

We are looking for a proactive and organized Customer Service Coordinator to join our team. The ideal candidate will play a key role in supporting customer interactions, coordinating sales follow-ups, and ensuring smooth communication across departments while maintaining accurate data organization.Key Responsibilities<ul><li>Coordinate with customers to ensure timely responses and effective service delivery</li><li>Follow up on sales activities, inquiries, and customer requirements</li><li>Prepare and maintain reports related to customer interactions and sales progress</li><li>Collaborate with internal teams to ensure smooth workflow and customer satisfaction</li><li>Maintain organized records, data storage, and documentation systems</li><li>Support administrative and operational tasks related to customer service functions</li></ul>Requirements<ul><li>Strong communication and interpersonal skills</li><li>Excellent organizational and multitasking abilities</li><li>Attention to detail and data management skills</li><li>Ability to work collaboratively with cross-functional teams</li><li>Proficiency in MS Office / Google Workspace (preferred)</li><li>Prior experience in customer service, coordination, or administrative roles is an advantage</li></ul>What We Offer<ul><li>Supportive and collaborative work environment</li><li>Opportunities for professional growth and development</li><li>Competitive compensation package</li></ul>If you are organized, customer-focused, and enjoy working in a dynamic team environment, we encourage you to apply.Job Type: Full-time

Customer Service Coordinator

Zain

<div>About the Role 
This role will be part of Zain Bahrain's Subsidiary Fintech Company - &quot;Bede&quot;
Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain's first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.
With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all.
This position contributes to the growth of Bede's merchant‑led micro‑financing model through the onboarding, activation, and ongoing management of merchants and service providers across assigned sectors. The role focuses on enabling customers to finance purchases through Bede by paying merchants and service providers directly, positioning Bede as a preferred payment and financing option at the point of sale. Performance in this role will be measured by the sales results and financing volumes driven through merchant channels.
In addition, the role will collaborate closely with the Marketing &amp; Communications (MARCOM) team to design and execute targeted marketing, advertising, and social media initiatives that support merchant acquisition and financing uptake. Also, leading and managing roadshows and on-site engagements with medium and large employers to promote Bede's financing solutions directly to employees, generating financing opportunities through both merchant-based and direct micro-financing products. 

What We Need From You 
Merchant &amp; Service Provider Acquisition<ul><li>
Identify, approach, and onboard merchants and service providers across assigned and new verticals, including educational, medical, retail entities, furniture, and other approved sectors.</li><li>
Ensure merchants and service providers are fully enrolled, contractually compliant, and activated on the Bede platform.</li><li>
Strengthen Bede's presence as a preferred point-of-sale financing and payment option for merchants and service providers.</li><li>
Expand merchant coverage to ensure a diverse and competitive offering within each vertical.</li></ul>
Vertical Growth &amp; Management<ul><li>
Support the development and expansion of new financing verticals in line with Bede's strategic roadmap.</li><li>
Ensure each vertical contains a sufficient number and variety of active merchants and service providers.</li></ul>
Marketing &amp; Campaign Collaboration<ul><li>
Work closely with the MARCOM team to design and execute merchant-focused marketing initiatives.</li><li>
Support the development of advertising, social media, and sponsored campaigns aimed at driving financing adoption through merchants and service providers.</li><li>
Coordinate merchant participation in promotions, offers, and awareness campaigns to maximize financing uptake.</li></ul>
Employer Roadshows &amp; Corporate Engagement<ul><li>
Plan, organize, and execute roadshows and on‑site visits to SME employers. Promote Bede's micro-financing and merchant-based financing solutions directly to employees.</li><li>
Coordinate with employers and internal teams to maximize employee engagement and financing conversions during roadshows.</li></ul>
Stakeholder Relationship Management<ul><li>
Maintain strong working relationships with merchants, service providers, employers, and internal stakeholders.</li><li>
Act as the primary point of contact for merchant-related growth initiatives. Address merchant inquiries, resolve issues, and ensure a positive partner experience.</li></ul>
 Compliance &amp; Governance Support<ul><li>
Ensure all merchant and employer engagements comply with Bede's policies, procedures, and regulatory requirements.</li><li>
Support documentation, record-keeping, and reporting requirements related to merchant onboarding and financing activities.</li><li>
Perform any other related tasks as required.</li></ul>
Qualification and Experience<ul><li> 
Bachelor's degree or diploma in Business Administration, Marketing, Finance or a related field.</li><li>
Relevant professional certifications in sales, marketing, or financial services are an advantage but not mandatory.</li><li>
1-3 years of hands-on experience in business development, sales, merchant acquisition, partnerships, or field sales.</li></ul>
Skills and Knowledge<ul><li> 
Strong sales, negotiation, presentation and relationship management skills.</li><li>
Good analytical skills to monitor merchant performance and financing activity.</li><li>
Strong planning and organizational skills, with the ability to manage multiple merchants and engagements simultaneously.</li></ul></div>

Merchant & Corporate Engagement Officer

Bespoke Professionals

We are seeking a skilled and results-driven Marketing Executive to join a well-established hospitality organisation in Bahrain. The role requires a hands-on marketer who understands the local market and can actively drive brand visibility, promotions, and revenue-focused campaigns.Key Responsibilities:<ul><li>Plan and execute marketing campaigns across digital, social media, and offline channels</li><li>Coordinate promotions for rooms, F&amp;B outlets, events, and seasonal offers</li><li>Manage social media content, calendars, and engagement</li><li>Liaise with designers, agencies, and media partners</li><li>Monitor campaign performance and prepare basic marketing reports</li><li>Support sales teams with marketing materials and lead-generation activities</li><li>Conduct market and competitor analysis within the hospitality sector</li></ul>Requirements:<ul><li>Bahraini national (mandatory)</li><li>Proven experience in marketing, preferably within hospitality, hotels, or lifestyle brands</li><li>Strong understanding of the Bahrain market and customer behaviour</li><li>Experience with social media platforms and digital marketing tools</li><li>Good communication and coordination skills</li><li>Ability to work independently and meet deadlines</li></ul>What&rsquo;s Offered:<ul><li>Competitive salary package</li><li>Stable, long-term role within a reputable organisation</li><li>Professional growth and exposure within the hospitality industry</li></ul>Job Types: Full-time, Permanent, ContractApplication Question(s):<ul><li>What is your email address ?</li><li>What is your nationality ?</li><li>What is your expected salary ?</li><li>Which marketing channels have you personally handled?</li><li>Have you managed marketing campaigns independently from planning to execution?</li><li>How many years of marketing experience do you have, preferably in hospitality, hotels, or lifestyle brands?</li></ul>

Marketing Executive (Bahraini National)

Independent food company

Marketing fresh produce requires a combination of building trust, highlighting freshness, and leveraging both direct-to-consumer and wholesale channels. Key strategies include utilizing social media for visual appeal, partnering with local restaurants, and ensuring high-quality, clearly labeled packaging to attract customers.focusing on selling fruits/veg to hotels, retailers, or online, with key skills in digital marketing, client management, and understanding wholesale/retail channels,&middot; Oversees strategy, relationships with suppliers/buyers in wholesale, modern trade, and catering.&middot; Supports campaigns, product launches, in-store promotions, and customer service.&middot; Wholesale &amp; Partnership Marketing&middot; Branding and In-Store Tactics&middot; Packaging &amp; Labeling: Invest in attractive, eco-friendly packaging that extends shelf life and clearly communicates your brand story.&middot; 3 &ndash; 5 yrs (managers) in food/produce sales.&middot; Familiarity with fresh fruit/vegetable supply chains, wholesale, retail, and hospitality sectors.&middot; Cold calling, digital sales, personal client management, negotiation.&middot; Bachelor's degree often required; MBA/diploma a plus; high school for some support roles.&middot; Important for broader outreach and brand building.Job Type: Full-timePay: BD350.000 - BD600.000 per month

Marketing

Eathai restaurant

Location: Bahrain Company: Eathai Restaurant Co. W.L.L.Bahraini Nationals OnlyEathai Restaurant Co. W.L.L. is seeking a talented and results-driven Marketing Manager to lead and execute marketing strategies that drive brand visibility, customer engagement, and sales growth across our restaurant portfolio.Key Responsibilities:<ul><li>Develop and implement effective marketing strategies aligned with business objectives</li><li>Manage digital marketing channels including social media, influencers, paid advertising, and campaigns</li><li>Plan and execute promotions, seasonal offers, and new product or outlet launches</li><li>Analyze market trends, customer data, and campaign performance</li><li>Control marketing budget and ensure cost-effective ROI</li><li>Coordinate with operations, designers, agencies, and external partners</li><li>Maintain strong brand consistency across all platforms and outlets</li></ul>Requirements:<ul><li>Bahraini national (mandatory)</li><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field</li><li>Minimum 3 years of relevant marketing experience, preferably in F&amp;B, hospitality, or retail</li><li>Strong knowledge of digital marketing tools, analytics, and social media platforms</li><li>Excellent leadership, communication, and organizational skills</li><li>Knowledge of the Bahraini market and consumer behavior</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Career development and growth opportunities</li><li>Supportive and professional working environment</li></ul>How to Apply: Interested Bahraini candidates are invited to submit their CV to hr@eathaibh.com, mentioning Marketing Manager &ndash; Bahraini National in the subject line.Job Type: Full-timePay: BD700.000 - BD750.000 per month

Marketing Manager

Explore 431+ Customer service social media coordinator in Bahrain this February. Find roles across top companies and apply now to boost your career.