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customer service representative Jobs in Doha

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senior customer service agent Jobs in Doha

senior customer service agent

customer service specialist

WeR2

Company DescriptionWe are a ride-hailing company similar to Uber, we are looking to expand into QatarRole DescriptionThis is a full-time, on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will handle customer inquiries, resolve issues, and ensure customer satisfaction through effective communication. Responsibilities include managing customer interactions via phone, email, or in-person, providing support, addressing concerns promptly, and delivering high-quality customer service to ensure a positive experience.Qualifications<ul><li>Knowledge and experience in Customer Service, Customer Support, and ensuring Customer Experience</li><li>Effective skills in promoting Customer Satisfaction and handling inquiries efficiently</li><li>Strong communication skills and ability to handle customer concerns with professionalism</li><li>Problem-solving abilities and a focus on delivering excellent service</li><li>Team player with adaptability and the ability to work well under pressure</li><li>Proficiency in using customer service software and tools is an advantage</li><li>Fluency in multiple languages would be beneficial</li><li>Experience in a similar role and understanding of the local market in Qatar is preferred</li></ul>Job Types: Full-time, Part-timePay: Up to QAR3,000.00 per month

Customer Care Specialist

Leisure

The VIP Guest Relation / Customer Experience Ambassador is responsible for providing exceptional service to VIP guests and ensuring a world-class, memorable experience throughout their visit. The role requires excellent communication skills, a customer-first attitude, and the ability to manage special requests and high-profile visitors in a fast-paced theme park environment.Guest Services &amp; VIP Handling<ul><li>Welcome, assist, and escort VIP guests from arrival to departure.</li><li>Provide personalized service to ensure an exceptional guest experience.</li><li>Manage guest inquiries, requests, and special arrangements promptly and professionally.</li><li>Coordinate with multiple departments (Operations, Attractions, F&amp;B, Security, etc.) to facilitate smooth experiences for VIP guests.</li></ul>Customer Experience Management<ul><li>Ensure guest satisfaction by proactively identifying needs and resolving concerns.</li><li>Monitor guest flow and service standards in VIP zones, lounges, and priority areas.</li><li>Conduct guest experience surveys and capture feedback for continuous improvement.</li><li>Support crowd control and queue management when required.</li></ul>Communication &amp; Coordination<ul><li>Serve as the primary point of contact for VIP guests and high-value clients.</li><li>Provide accurate information about park attractions, shows, schedules, events, and facilities.</li><li>Coordinate with Guest Services, Event Teams, and Operations for special events or VIP visits.</li></ul>Operational Support<ul><li>Maintain a professional appearance and follow grooming standards.</li><li>Keep records of VIP interactions, incidents, and service recoveries.</li><li>Assist during peak hours, special events, and promotional activities.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree preferred (Hospitality, Tourism, or related field).</li><li>Previous experience in guest relations, customer service, hospitality, or theme parks is an advantage.</li><li>Excellent communication skills in English (Arabic or additional languages is a plus).</li><li>Strong interpersonal skills and a customer-centric mindset.</li><li>Ability to multitask and remain calm under pressure.</li><li>Pleasant personality with a professional appearance.</li><li>Willingness to work in a shift-based schedule, including weekends and holidays.</li></ul>Job Type: Full-timePay: QAR4,050.00 per monthApplication Question(s):<ul><li>Do you have notice period, or can you join immediately</li><li>Sponsorship transfer is mandatory for this position, are you ready to transfer.</li></ul>Experience:<ul><li>VIP Guest / Customer service: 1 year (Required)</li></ul>

Guest Relation / Customer Experience Ambassador

VO2 Gym

Job Description:Sales Management:<ul><li>Develop and execute strategic sales plans to achieve monthly and annual membership and revenue targets.</li><li>Monitor daily, weekly, and monthly performance reports, adjusting strategies to optimize sales outcomes.</li><li>Drive lead generation through campaigns, referrals, partnerships, and community engagement.</li><li>Oversee sales pipeline management (inquiries, tours, follow-ups, closures).</li><li>Implementing client retention strategies.</li></ul>Customer Service:<ul><li>Ensure quality Customer Service at the highest standard (ensure customer satisfaction is obtained in every interaction).</li><li>Maintain strong market awareness &ndash; competitor pricing, promotions, and new trends in fitness industry.</li><li>Ensure the facility is maintained at high level of hygiene at all times to offer great experience for the clients.</li><li>Deal with any membership / PT / Group Class &ndash; sales enquiries, requests, complaints, concerns, etc.</li><li>Build a good rapport and relationship with all of our members and guests.</li></ul>Team Leadership &amp; Administration:<ul><li>Inducting, Training and Managing the reception team.</li><li>Ensure the team follows SOPs, Monthly Roster and the other assigned administrative tasks.</li><li>Ensure merchandise products are properly organized and restocked on time.</li><li>Conduct regular team meetings to align objectives and share best practices.</li><li>Ensure that all financial transactions are completed in accordance with the Finance Procedures.</li><li>To ensure Safeguarding and Health &amp; Safety procedures are being followed.</li></ul>Role Requirements:<ul><li>Bachelor&rsquo;s degree in business administration, Marketing, Sports Management, or related field is preferred.</li><li>Minimum 2+ years of experience in sales and customer service management, preferably within the fitness, hospitality, or wellness industry.</li><li>You must be interactive, customer service oriented with warm, cheerful and expressive personality.</li><li>Excellent Communication skills.</li><li>Bilingual Female &ndash; Fluent in English &amp; Arabic.</li><li>Customer focused, always drives customer satisfaction while responding to customer enquiries and calls.</li></ul>Working Conditions<ul><li>Based on-site within the gym.</li><li>Flexible working extended hours, weekends, and public holidays based on business needs.</li><li>Active and visible presence on the gym floor to support both sales and service operations.</li></ul>Job Requirements:<ul><li>Should be available in Doha &ndash; Qatar</li><li>Should have valid Resident Permit</li><li>Should be available to transfer Sponsorship</li></ul>Job Types: Full-time, PermanentPay: QAR7,000.00 - QAR8,000.00 per monthApplication Question(s):<ul><li>Are you currently available in Doha - Qatar?</li><li>Do you have a valid RP / QID?</li><li>Can you provide NOC / Sponsorship Transfer?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Female Sales & Customer Experience Supervisor | Bilingual

People First HR Consultancy

&middot; Act as a focal point of contact for day to day employee related issues, promoting engagement and brand HR across the organization.&middot; Ensure efficient customer service is provided to all employees regarding day to day policy queries and management of personal, employment, leave and compensation data.&middot; Manage and oversee payroll in coordination with finance and ensure adherence to the applicable policies and procedures of the company.Ensure disciplinary processes are followed and understood and conduct investigations related to conduct or discipline when applicable.Job Type: Full-time

C&B Specialist (Arabic Speaker)

Confidential

<div>
 
 
 
 Role Description
 
 
 
 
 
 This is a part-time on-site role for a Marketing Specialist located in Doha, Qatar. The Marketing Specialist will be responsible for conducting market research, assisting in the development and execution of marketing strategies, and supporting sales efforts. Additional responsibilities include managing customer relationships and providing excellent customer service to ensure client satisfaction.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Strong skills in Communication and Customer Service
 </li>
 <li>
 Proficiency in Market Research and gathering competitive intelligence
 </li>
 <li>
 Understanding of Marketing Strategy and Sales principles
 </li>
 <li>
 Proactive and results-oriented mindset with the ability to work collaboratively
 </li>
 <li>
 Prior experience in marketing, sales, or a related field is preferred
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, or a related field is an added advantage
 </li>
 <li>
 Familiarity with local market dynamics in Doha, Qatar is a plus
 </li>
 </ul>
</div>

Marketing Executive

Job Title: Sales Specialist (Temporary Position) Location: Qatar Industry: Theme Park, Events &amp; Entertainment Joining: ImmediateJob Summary:We are looking for a dynamic and results-driven Sales Specialist to join our team immediately on a temporary basis. The ideal candidate will be responsible for driving ticket sales, corporate bookings, and event partnerships for our theme park and entertainment offerings. This role requires excellent communication skills, a strong sales mindset, and the ability to build lasting client relationships in a fast-paced environment.Key Responsibilities:<ul><li>Identify and generate new sales opportunities through direct outreach, corporate partnerships, and event collaborations.</li><li>Promote theme park tickets, group packages, and special event offers to individual and corporate clients.</li><li>Develop and maintain strong relationships with travel agencies, schools, corporate clients, and tour operators.</li><li>Achieve monthly and quarterly sales targets as set by management.</li><li>Support marketing and promotional activities to maximize exposure and revenue.</li><li>Manage customer inquiries professionally and ensure excellent client service at all touchpoints.</li><li>Prepare sales reports and provide market feedback to management.</li><li>Coordinate with internal departments (marketing, operations, and finance) to ensure smooth event execution and client satisfaction.</li></ul>Requirements:<ul><li>Fluent Arabic speaker required, with strong customer engagement skills.</li><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.</li><li>2&ndash;4 years of experience in sales within the theme park, entertainment, or events industry (experience in Qatar or GCC preferred).</li><li>Proven track record of achieving sales targets.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to work under pressure and meet tight deadlines.</li><li>Strong customer service orientation and team collaboration skills.</li><li>Must be available for immediate joining.</li><li>Temporary position (duration to be discussed).</li></ul>Benefits:<ul><li>Competitive salary and incentives.</li><li>Opportunity to work in a dynamic entertainment environment.</li><li>Potential for future project-based collaboration.</li></ul>Job Types: Full-time, Temporary Contract length: 6 monthsApplication Question(s):<ul><li>We'll fill this position on urgent basis, can you join immediately, if so please mentioned expected date of Join.............</li><li>Please mention your expected salary QR_______</li></ul>Experience:<ul><li>Sales &amp; Marketing / Business Development: 2 years (Required)</li></ul>

Sales Specialist

Intelligent Data Systems W.L.L - IDS

<div>
 Date: Nov 5, 2025
 
 
 Location:
 
 
 Doha, QA
 
 
 Company: Intelligent Data Systems W.L.L
 
 
 Req ID: 2519
 
 
 
 Job Title
 
 
 
 
 Senior Specialist - Sales
 
 
 
 
 Job Scope
 
 
 
 The Senior Specialist - Sales is accountable for driving revenue growth by fostering strong client relationships and identifying new business opportunities. S/He supports in setting and achieving sales targets, negotiates pricing, ensures product and service quality, and stays attuned to market dynamics.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate with the Sales Manager to establish sales targets, develop forecasts, and adapt sales strategies to align with budgetary goals
 </li>
 <li>
 Conduct comprehensive market research to identify potential clients, fostering new partnerships that drive sales growth and open doors to fresh opportunities
 </li>
 <li>
 Cultivate and maintain robust business relationships with existing clients through regular visits, updates, and proactive engagement initiatives
 </li>
 <li>
 Collaborate closely with Vendor Account Managers throughout the sales cycle to build a robust sales pipeline
 </li>
 <li>
 Visit clients to assess product/service requirements, manage order updates, and oversee timely deliveries while addressing any outstanding issues
 </li>
 <li>
 Address customer complaints by making well-informed decisions and reporting follow-up actions as necessary
 </li>
 <li>
 Negotiate and finalize pricing and payment terms within approved parameters, providing transparent reporting on completed deals
 </li>
 <li>
 Keep clients informed about product/service changes, new offerings, and updates
 </li>
 <li>
 Maintain and update client accounts and databases regularly
 </li>
 <li>
 Conduct regular market visits, analyze competitors, and prepare recommendations to boost sales and strengthen market positioning
 </li>
 <li>
 Coordinate with relevant departments for the introduction of new products/services into the market and stay informed about industry modifications and trends
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Sales and Marketing or any other related field
 
 
 
 Experience
 
 
 
 At least 3 to 5 years of relevant experience
 
 
</div>

Senior specialist - Sales

Explore 1944+ Customer service specialist in Doha this December. Find roles across top companies and apply now to boost your career.