sales coordinator

safety specialist

sales associate

tele sales executive

call center agent

customer service specialist

Mustalzamatek

Role OverviewWe are looking for an experienced Account Manager &amp; Customer Service Specialist to join our team. The ideal candidate will be a native Arabic speaker with strong communication skills, proven experience in managing client relationships, and the ability to deliver exceptional customer service. This role requires balancing account management responsibilities with hands-on customer support, ensuring client satisfaction, retention, and long-term growth.Key Responsibilities<ul><li>Manage and develop strong relationships with key accounts, acting as the main point of contact.</li><li>Provide excellent customer service by handling inquiries, issues, and requests promptly and professionally.</li><li>Identify opportunities to upsell and cross-sell products or services to existing clients.</li><li>Collaborate with internal teams (sales, marketing, operations, and technical support) to ensure client needs are met.</li><li>Monitor account performance, track customer feedback, and prepare regular reports for management.</li><li>Support new client onboarding and ensure a smooth transition from sales to account management.</li><li>Maintain accurate records of interactions and account activities in CRM systems.</li><li>Represent the company with professionalism in Arabic and English communications (written and verbal).</li></ul>Qualifications &amp; Skills<ul><li>Business Administration, Marketing, Communications, or a related field.</li><li>Proven experience (2+ years) in account management and/or customer service roles.</li><li>Native Arabic speaker, with strong proficiency in English (French is a plus).</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong organizational skills with the ability to manage multiple accounts simultaneously.</li><li>Customer-focused mindset with problem-solving ability and attention to detail.</li><li>Proficiency in CRM software and MS Office tools.</li></ul>Job Type: Full-time

Account Manager ( Female Only ) Arabic Speaker

Keeta

<div>
 
 We&rsquo;re Hiring: Escalations Specialist
 
 
 
 
 
 Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong, Saudi Arabia, UAE, Qatar, Kuwait and now in Brazil.
 
 
 
 
 
 At
 
 Keeta
 
 , we believe that every customer interaction is a chance to build trust, solve problems, and create impact. If you&rsquo;re passionate about delivering exceptional service and want to grow your career in a dynamic, fast-paced environment &mdash; this role is for you!
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Lead and resolve high-priority complaints across channels, incl. regulatory/government escalations.
 </li>
 <li>
 Deep-dive DSAT comments &amp; feedback to spot patterns and root causes.
 </li>
 <li>
 Partner with BPO/outsourcing teams and work cross-functionally (Ops, Product, Compliance, Support) to drive aligned, effective solutions.
 </li>
 <li>
 Build action plans to prevent repeat issues and uplift customer experience.
 </li>
 <li>
 Keep clean CRM records; report trends and recommend process improvements.
 </li>
 <li>
 Share best practices, support training, and coach frontline teams on escalation protocols.
 </li>
 <li>
 Act as the subject-matter expert for complex escalations.
 </li>
 </ul>
 
 
 
 
 
 Why Keeta?
 
 
 
 🌟Innovation-Driven: Keeta uses the advanced technology solutions to disrupt the traditional food delivery landscape, making every order smarter and faster.
 
 
 🌟Fast-Growing &amp; Dynamic: Keeta is expanding quickly, offering endless opportunities for personal and professional growth.
 
 
 🌟Global Impact: Join a company that&rsquo;s transforming the way people enjoy food, impacting communities around the world.
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 
 Fluent Arabic &amp; English (written and spoken)
 
 &mdash;
 
 required
 
 </li>
 <li>
 
 3&ndash;5 years&rsquo; experience
 
 in Customer Service/Escalations
 
 (food delivery, e-commerce, or BPO preferred)
 
 </li>
 <li>
 Proven ability to
 
 handle complex complaints
 
 and
 
 regulatory/government escalations
 
 </li>
 <li>
 
 Data-savvy
 
 : analyze DSAT/feedback, identify patterns, and
 
 turn insights into action
 
 </li>
 <li>
 
 Excellent communication
 
 , conflict resolution, and
 
 stakeholder management
 
 </li>
 <li>
 
 Detail-oriented
 
 with strong
 
 ownership
 
 and accountability in fast-paced settings
 </li>
 <li>
 Proficiency with
 
 CRM/support tools
 
 and
 
 MS Office/Google Workspace
 
 </li>
 <li>
 
 High-growth/startup readiness
 
 
 (experience in newly launched or rapid-growth environments is a plus)
 
 </li>
 <li>
 Familiarity with
 
 ministry/regulatory complaint protocols
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 📍
 
 Location: Qatar
 
 
 
 Apply now or reach out to our talent team to learn more.
 
 
 
 #NowHiring #Qatar Jobs #CustomerService#Keeta
 
 ,
 
</div>

Escalations Specialist

<div><div>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</div>
<div></div><div>Would you like to become part of the world's most international company in the world?</div>
<div></div><div>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</div>
<div></div><div>Do you want to make a difference? Then come to our &quot;Insanely Customer Centric&quot; Team and become a Certified International Specialist!</div>
<div></div><div>YOUR TASKS:</div>
<div><ul><li>The job holder will be responsible for pro-active sourcing of &ldquo;suspects&rdquo; and qualification of all suspects (Sales Leads) from all Channels (Sales Channels, Lead Programmes and other relevant sources)</li>
<li>Allocation of leads to appropriate Sales Channel and subsequent administration, monitoring and reporting.</li>
<li>Attend to customer needs in a professional, friendly and courteous manner</li>
<li>Ensure that a high level of professional rapport is developed and maintained with all customers</li>
</ul>
</div><div><div>YOUR PROFILE:</div>
<div><ul><li>Excellent verbal communication skills and interpersonal style</li>
<li>Excellent personal presentation, grooming and hygiene</li>
<li>Excellent organisational skills, including ability to prioritise workload</li>
<li>Ability to effectively contribute as a team member as part of a busy team</li>
<li>Proven ability to work under pressure in a fast paced, time sensitive environment</li>
<li>Excellent telephone manner a must</li>
</ul></div></div><div><div>OUR OFFER:</div>
<ul><li>Strong career support in an international environment.</li>
<li>Great culture and colleagues.</li>
<li>Multifarious benefit programm.</li>
</ul>
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!</div></div>

Sales Lead Qualifier - Temporary

Boeing

<div>At Boeing, we innovate and collaborate to make the world a better place. We&rsquo;re committed to fostering an environment for every teammate that&rsquo;s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Global Services (BGS) is looking for a Customer Support Specialist to be based in our Doha, Qatar office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.
Position Responsibilities:<ul><li>
Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.</li><li>
Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.</li><li>
Responsible for customer account health and providing world class customer support.</li><li>
Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.</li><li>
Develops, prepares and delivers presentations to customers and internal organizations.</li><li>
Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.</li><li>
Uses multiple Boeing systems in a fast-paced environment.</li><li>
Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.</li><li>
Responds to customer inquiries and facilitates delivery problem resolution.</li><li>
Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.</li><li>
Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.</li><li>
Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.</li><li>
Monitors and shares key performance metrics with customers and internal partners</li><li>
Interfaces with customers and internal Boeing resources.</li></ul>
Basic Qualifications (Required Skills/Experience):<ul><li>
Experience in the Aerospace industry</li><li>
Understands supply chain process</li><li>
Experience developing presentations for and presenting to executive leadership</li><li>
Strong communication and problem-solving skills</li><li>
Ability to work and collaborate cross functionally across multiple organizations</li><li>
Eager to learn and grow</li><li>
Ability for minimal travel domestically and internationally</li></ul>
Preferred Qualifications (Desired Skills/Experience):<ul><li>
SAP knowledge</li><li>
Engineering / Technical experience</li><li>
Account management, customer support experience</li></ul>
This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities 
Applications for this position will be accepted until Oct. 11, 2025 
Export Control Requirements: This is not an Export Control position. 
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer willing to sponsor applicants for employment visa status.
Shift
Not a Shift Worker (Qatar) 
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world&rsquo;s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.</div>

Customer Support Specialist

Xtreme AutoCare

Position Overview: We are seeking a highly organized and bilingual (Arabic/English) Operations &amp; Customer Service Coordinator to oversee daily customer communication and team operations. The ideal candidate will be a proactive and professional link between our clients and our operations team, ensuring smooth service delivery and outstanding customer satisfaction.Key Responsibilities:Customer Communication &amp; Relations:&middot; Serve as the primary point of contact for customer inquiries via phone, email, and WhatsApp.&middot; Proactively follow up with customers to gather feedback, confirm appointments, and address any concerns.&middot; Send polite and professional payment reminders and follow up on outstanding invoices via WhatsApp and other communication channels.&middot; Build and maintain strong, positive relationships with our client base.Team Coordination &amp; Scheduling:&middot; Prepare and manage the daily and weekly schedule for the operations team (e.g., car-washers, drivers).&middot; Assign tasks and ensure the team has clear instructions for each job.&middot; Communicate effectively with the operations team and customers in both English and Arabic to relay instructions and updates.Administrative Duties:&middot; Perform basic administrative tasks including data entry, updating customer records, and managing service logs.&middot; Monitor inventory levels of washing supplies and place orders as needed.&middot; Prepare daily or weekly reports on team productivity and customer feedback for management.Qualifications &amp; Skills:&middot; Essential: Experienced in Operations Role 2-3 Years&middot; Essential: Fluency in both English and Arabic (spoken) is mandatory.&middot; Proven experience in a customer service, coordination, or administrative role.&middot; Except communication and interpersonal skills, with a polite and professional phone manner.&middot; Strong organizational skills and the ability to multitask in a fast-paced environment.&middot; Proficiency in using WhatsApp, email, and basic office software (e.g., MS Word, Excel).&middot; Proactive, problem-solving attitude and a keen eye for detail.What We Offer:&middot; A competitive salary and benefits package.&middot; A supportive and energetic work environment.&middot; Opportunities for professional growth and development.Job Types: Full-time, PermanentPay: QAR3,000.00 - QAR3,500.00 per monthApplication Question(s):<ul><li>This role requires you to transfer your visa to our company. Are you willing and able to do this?</li><li>On a scale of 1-10, how would you rate your fluency in spoken Arabic?</li><li>Due to the significant investment we make in training and the sensitive nature of our business operations and client lists, we require a long-term commitment. This role requires you to sign an official 5-year agreement that includes clauses on confidentiality (secrecy) and non-competition.</li></ul>Are you comfortable with this condition of employment?Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Operations: 2 years (Required)</li></ul>

Operations & Customer Service Coordinator Bilingual

EFS FACILITIES SERVICES

Job Title: Tenant Liaison Officer &ndash; Residential Apartment with NOCLocation: Doha, QatarJob Type: Full-timeAbout the Role: We are hiring a Multilingual-Tenant Liaison Officer to join our team in Doha. The role will be based in a residential apartment setting, where you will act as the key point of contact between tenants, property management, and service teams. The successful candidate will have strong customer service skills and prior experience in residential property or facility management.Key Responsibilities:<ul><li>Serve as the first point of contact for tenants, handling inquiries, service requests, and complaints.</li><li>Liaise between tenants, property management, and facility teams to ensure smooth daily operations.</li><li>Support tenant onboarding, move-in, and orientation processes.</li><li>Maintain accurate records of tenant communications and service resolutions.</li><li>Assist in tenant engagement initiatives and help foster a positive community atmosphere.</li></ul>Requirements:<ul><li>Previous experience in residential apartments, real estate, or facility management.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a professional demeanor.</li><li>Proficiency in MS Office; knowledge of property management systems is a plus.</li><li>Ability to multitask and resolve issues efficiently.</li></ul>Benefits:<ul><li>Salary: QAR 3,000 &ndash; 4,500 per month.</li><li>Supportive work culture.</li><li>Career growth and development opportunities.</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR4,500.00 per monthApplication Question(s):<ul><li>Do you have hotel apartment/ hotel / residential apartment experience? </li><li>Do you have NOC and able to join immediately?</li><li>Do you have Guest Relations Experience ?</li></ul>

Bilingual Tenant Liaison Officer – Residential Apartment with NOC

Ramaco Trading & Contracting

<ul><li>Bachelor&rsquo;s Degree or Diploma in Business Administration or related courses</li><li>At least two (2) years of similar work experience or in customer service-related positions</li><li>Strong knowledge of operating CAFM system</li><li>Experience with a wide range of computer programs including Microsoft Office.</li><li>Good understanding of technical and non-technical facility services.</li><li>High analytical ability and presentation skills.</li><li>Self-motivated and capable of working under own initiative.</li></ul>Job Type: Full-time

Call Center/Facility Maintenance Officer

Explore 1510+ Customer service specialist in Doha this October. Find roles across top companies and apply now to boost your career.