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application support specialist

customer service specialist

Arouse Amour LLC

<p>Arouse Amour LLC is a lifestyle and wellness company based in Doha, Qatar, dedicated to delivering exceptional customer experiences and premium services. We pride ourselves on combining quality offerings with outstanding support to build lasting client relationships.</p><p>Position Overview</p><p>We are seeking a professional and empathetic <b>Customer Support Specialist</b> to manage client inquiries, resolve issues, and ensure seamless service delivery. This role requires excellent communication skills, problem-solving ability, and a strong commitment to customer satisfaction. The Customer Support Specialist will act as the first point of contact, ensuring clients receive timely and effective assistance.</p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and digital platforms.</li><li>Provide accurate information about products, services, and promotions.</li><li>Resolve customer complaints and escalate complex issues when necessary.</li><li>Maintain detailed records of customer interactions and feedback.</li><li>Collaborate with sales, operations, and technical teams to ensure smooth service delivery.</li><li>Assist in developing and improving customer support processes.</li><li>Build strong client relationships to enhance loyalty and retention.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or related field.</li><li>2&ndash;5 years of experience in customer service or support roles.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in CRM systems and Microsoft Office tools.</li><li>Ability to multitask and manage priorities in fast-paced environments.</li><li>Problem-solving mindset with attention to detail.</li><li>Fluency in English; Arabic proficiency is an advantage.</li></ul><p>What We Offer</p><ul><li>Competitive salary and performance-based incentives.</li><li>Opportunity to grow within a dynamic lifestyle and wellness company.</li><li>Exposure to diverse customer service experiences and client portfolios.</li><li>A collaborative, supportive, and growth-oriented environment.</li></ul><p>How to Apply</p><p>Interested applicants may send their <b>CV and cover letter via Indeed or directly to Arouse Amour LLC&rsquo;s recruitment team in Doha, Qatar</b>, highlighting their customer support expertise, achievements, and vision for enhancing client satisfaction.</p><p>Pay: Up to QAR630,000.00 per year</p><p>Work Location: In person</p>

Customer Support Specialist

TODA FOR TRADING

<p><b>Company Description</b></p><p>Toda for Trading is an online platform developed in Qatar, designed to offer consumers access to products that are not readily available. Acting as a bridge between customers and suppliers, the platform enables users to browse, order, and track products with ease. Toda focuses on providing a seamless digital experience to meet the needs of its customers and enhance convenience in product procurement.</p><p><b>Role Description</b></p><p>This is a full-time on-site role for a Retail Sales Specialist with Driving License , located in Doha, Qatar. The Retail Sales Specialist will be responsible for assisting customers, showcasing in-depth product knowledge, facilitating transactions, and ensuring a positive consumer experience. Other daily tasks include maintaining inventory, addressing customer inquiries, and providing support to achieve sales goals.</p><p><b>Qualifications</b></p><ul><li>Proficiency in Retail Sales and strong Product Knowledge.</li><li>Exceptional Interpersonal Skills and Communication abilities.</li><li>Strong Customer Service capabilities to ensure a pleasant shopping experience.</li><li>Previous experience in a sales or retail environment is advantageous.</li><li>Proactive attitude and ability to work in a fast-paced environment.</li><li>Fluency in English; knowledge of Arabic is a plus.</li><li>High school diploma or equivalent is required; additional certifications in sales or related fields are a plus.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR4,000.00 per month</p><p>Work Location: In person</p>

Retail Sales Specialist

DFlushi FZCO (Qatar Branch)

<p>DFlushi FZCO (Qatar Branch) is a leading e-commerce solutions company headquartered in Doha, Qatar. We specialize in delivering online retail support, digital customer service, and technology-driven commerce solutions that empower businesses to thrive in the digital marketplace. Our mission is to combine innovation, professionalism, and responsiveness to ensure seamless e-commerce operations and client satisfaction.</p><p><b>Position Overview</b><br/>We are seeking an <b>E-commerce Support Specialist</b> to oversee and manage daily e-commerce support operations. This role requires a detail-oriented professional with strong communication skills, technical knowledge, and the ability to coordinate between customers, vendors, and internal teams. The E-commerce Support Specialist will play a key role in ensuring smooth workflows and maintaining DFlushi FZCO&rsquo;s reputation for excellence in online retail services.</p><p><b>Key Responsibilities</b></p><ul><li>Manage customer inquiries and support requests via email, chat, and e-commerce platforms.</li><li>Coordinate with internal teams to resolve order, payment, and delivery issues.</li><li>Maintain accurate records of customer interactions, transactions, and resolutions.</li><li>Support product listings, updates, and digital catalog management.</li><li>Prepare reports on e-commerce support performance and recommend improvements.</li><li>Assist in organizing promotional campaigns and online customer engagement initiatives.</li><li>Ensure compliance with Qatar&rsquo;s e-commerce regulations and company policies.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or related field.</li><li>1&ndash;3 years of experience in e-commerce support, customer service, or digital operations.</li><li>Strong knowledge of e-commerce platforms, CRM systems, and online retail processes.</li><li>Excellent written and verbal communication skills.</li><li>Proficiency in MS Office Suite and e-commerce management tools.</li><li>Ability to manage multiple tasks and deliver under deadlines.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based e-commerce company.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and innovation-driven work environment.</li></ul><p><b>How to Apply</b><br/>Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in e-commerce support and achievements in managing online customer operations.</p><p>Job Type: Full-time</p><p>Pay: Up to QAR620,000.00 per year</p><p>Work Location: In person</p>

E-commerce Support Specialist

DHL Express

<div>
 Would you like to become part of the world's most international company in the world?
 <br/>
 <br/>
 A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect with, the better life will be on our planet.
 <br/>
 <br/>
 Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
 <br/>
 <br/>
 Your Tasks:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner.
  </li>
  <li>
   Ensure that a high level of professional rapport is developed and maintained with all customers.
  </li>
  <li>
   Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required.
  </li>
  <li>
   Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.
  </li>
  <li>
   Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.
  </li>
  <li>
   Process all shipments accepted at the counter accurately and enter relevant data to ensure perfect airwaybills thus offering DHL&rsquo;s most suitable service to the customer.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications:
 <br/>
 <br/>
 Your Profile:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Proven ability to work under pressure in a fast paced, time sensitive environment.
  </li>
  <li>
   Sound educational background with knowledge of the Service Industry, an added advantage.
  </li>
  <li>
   Good oral and written communication skills.
  </li>
  <li>
   Tolerance for stress in a fast-paced working environment.
  </li>
  <li>
   Able to work on a flexible schedule.
  </li>
  <li>
   Adheres to policies and procedures.
  </li>
  <li>
   Possesses good relationship building and interpersonal skills.
  </li>
  <li>
   Ability to effectively contribute as a team member as part of a busy team.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Our Offer:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Strong career support in an international environment
  </li>
  <li>
   Great culture and colleagues
  </li>
  <li>
   Multifarious benefit program
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
 <br/>
 <br/>
 We look forward to receiving your application!
</div>


Service Point Advisor

<div><div>Would you like to become part of the world's most international company in the world?<br>
</div><div></div><br>
<div>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect with, the better life will be on our planet.<br>
</div><div></div><br>
<div>Do you want to make a difference? Then come to our &quot;Insanely Customer Centric&quot; Team and become a Certified International Specialist!<br>
</div><div></div><br>
<div>Your Tasks:<br>
</div><div></div><br>
<ul><li>Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner.
</li><li>Ensure that a high level of professional rapport is developed and maintained with all customers.
</li><li>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required.
</li><li>Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.
</li><li>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.
</li><li>Process all shipments accepted at the counter accurately and enter relevant data to ensure perfect airwaybills thus offering DHL&rsquo;s most suitable service to the customer.<br>
</li></ul><div></div><br>
<div>Qualifications:</div><div></div><div><br>
Your Profile:</div><div></div><ul><li><br>
Proven ability to work under pressure in a fast paced, time sensitive environment.
</li><li>Sound educational background with knowledge of the Service Industry, an added advantage.
</li><li>Good oral and written communication skills.
</li><li>Tolerance for stress in a fast-paced working environment.
</li><li>Able to work on a flexible schedule.
</li><li>Adheres to policies and procedures.
</li><li>Possesses good relationship building and interpersonal skills.
</li><li>Ability to effectively contribute as a team member as part of a busy team.<br>
</li></ul><div></div><br>
<div>Our Offer:<br>
</div><div></div><br>
<ul><li>Strong career support in an international environment
</li><li>Great culture and colleagues
</li><li>Multifarious benefit program<br>
</li></ul><div></div><br>
<div>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!<br>
</div><div></div><br>
<div>We look forward to receiving your application!</div></div><div></div>

LXCOM Networks

<p>Job Opportunity: Billing Specialist</p><p><b>Location:</b> Doha, Qatar<br/><b>Company:</b> LXCOM Networks</p><p>About Us</p><p>LXCOM Networks is a leading provider of telecommunications and digital infrastructure solutions in Doha. We are committed to delivering innovative services with efficiency, transparency, and financial integrity. As part of our expansion, we are seeking a detail-oriented <b>Billing Specialist</b> to join our finance team and ensure accurate, timely billing operations.</p><p>Role Overview</p><p>The <b>Billing Specialist</b> will be responsible for managing customer billing processes, maintaining records, and ensuring compliance with company policies and Qatari regulations. This role requires strong organizational skills, attention to detail, and the ability to collaborate with finance and customer service teams.</p><p>Key Responsibilities</p><ul><li>Prepare and issue invoices to customers in a timely manner.</li><li>Verify billing data and ensure accuracy of charges.</li><li>Maintain billing records and reconcile accounts.</li><li>Monitor outstanding balances and follow up on collections.</li><li>Collaborate with customer service to resolve billing disputes.</li><li>Assist with month-end closing and financial reporting.</li><li>Ensure compliance with Qatari regulations and company policies.</li><li>Recommend process improvements to enhance billing efficiency.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or related field.</li><li>2&ndash;4 years of experience in billing, accounts receivable, or accounting roles.</li><li>Strong knowledge of billing processes and financial reporting.</li><li>Proficiency in ERP systems and accounting software.</li><li>Excellent organizational, communication, and problem-solving skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Fluency in English; Arabic is a plus.</li></ul><p>Why Join Us?</p><ul><li>Be part of a dynamic telecommunications company in Doha.</li><li>Play a key role in ensuring LXCOM Networks&rsquo; billing accuracy and efficiency.</li><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>Supportive, collaborative, and innovation-driven work culture.</li></ul><p>Pay: Up to QAR18,500.00 per month</p><p>Work Location: In person</p>

Billing Specialist

Bisnismail FZCO (Branch)

<p><b>Business Email Support &ndash; Bisnismail FZCO (Branch)</b><br/><b>Location: Doha, Qatar</b><br/><b>Company: Bisnismail FZCO (Branch)</b></p><p>About Us<br/>Bisnismail FZCO (Branch) is a professional services company based in Doha, specializing in secure, reliable, and efficient business email solutions. We are committed to helping organizations streamline communication, enhance productivity, and maintain compliance with international standards. As we expand, we are seeking a dedicated Business Email Support Specialist to provide technical assistance and ensure seamless email operations for our clients.</p><p>Role Overview<br/>The Business Email Support Specialist will be responsible for managing email systems, troubleshooting issues, and ensuring optimal performance of business communication platforms. This role requires strong technical expertise, customer service skills, and the ability to support clients in a fast-paced environment.</p><p>Key Responsibilities<br/>Provide technical support for business email systems and platforms.</p><p>Troubleshoot and resolve email-related issues (configuration, delivery, security).</p><p>Assist clients with setup, migration, and integration of email accounts.</p><p>Ensure compliance with Qatari regulations and international IT standards.</p><p>Monitor email servers and maintain system performance.</p><p>Collaborate with IT teams to implement security measures (spam filters, encryption, backups).</p><p>Document support cases and prepare reports for management.</p><p>Deliver excellent customer service and training to end-users.</p><p>Qualifications<br/>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</p><p>3&ndash;5 years of experience in IT support, preferably with email systems.</p><p>Strong knowledge of Microsoft Exchange, Office 365, or similar platforms.</p><p>Familiarity with email security protocols (SMTP, IMAP, POP3, DKIM, SPF).</p><p>Excellent troubleshooting and problem-solving skills.</p><p>Strong communication and customer service abilities.</p><p>Ability to thrive in a multicultural, fast-paced environment.</p><p>Why Join Us?<br/>Work with one of Doha&rsquo;s leading business email service providers.</p><p>Play a key role in ensuring secure and efficient communication for clients.</p><p>Competitive compensation and benefits package.</p><p>Opportunities for career growth and professional development.</p><p>Supportive, innovation-driven, and customer-focused work culture.</p><p>نوع الوظيفة: دوام كامل</p><p>موقع العمل: بشكل شخصي</p>

Business Email Support

Explore 1418+ Customer service specialist in Doha this May. Find roles across top companies and apply now to boost your career.

1418 customer service specialist jobs In Doha

Customer Support Specialist

Retail Sales Specialist

E-commerce Support Specialist

Service Point Advisor

Service Point Advisor

Billing Specialist

Business Email Support