sales manager

sales coordinator

call center agent

housekeeping supervisor

catering supervisor

customer service supervisor

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Customer Service Supervisor
</div></div><div><div>Ref #
</div><div>223857
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 01-Oct-2025</li></ul><br>
</div></div></div></div></div><p></p><div><div><div><div><div><div><b>Description - External</b></div><div><p>
An exciting opportunity to join the Qatar Aircraft Catering Company. In this role you will be responsible for ensuring that flights are dispatched, loaded and hi-loaders depart as per the agreed dispatch schedule and galley-loading plan. Responsible to ensure that all functions carried out within HACCP (Hazard Analysis Critical Control Point) standards and ramp safety procedures by utilizing Service Delivery resources in proper way to cover all operational activities as per the agreed timeline with customers</p><p><b><br>
Key accountabilities for the role include:</b></p><ul><li>
Staff supervision, operational functions, uplift management, on-time performance, customer liaison, outstation communication to ensure that the business provided our customers with high standard service.</li><li>
Supervision and Handling of any complex, long haul, VIP, charter flights, as and when required by the operations in order to ensure that we handed over the catering order on time.</li><li>
Monitoring and adherence to Ramp Safety and Marshalling procedures of High Loaders while performing airside duties in order to ensure that the Service Delivery staffs is implementing the ramp safety requirements.</li><li>
Ensures no deviation in quality of service or customer standards by following the food safety procedures and the agreed standards between QACC and its customers.</li><li>
Coordinate implementation of actions plans in the event of operational emergencies/ Manpower requirement/Aircraft Changes/Hi Loader Technical issues.</li><li>
Prepare concise reports with facts and figures in case of flight delays/accident/incident or any operational Emergencies. Prepares management reports (ex. attendance, HACCP (Hazard Analysis Critical Control Point), KPI&rsquo;s and labor) as required.</li><li>
To complete any investigation of Customer/ Staff Complaints /Voyage Reports and other department&rsquo;s complaint and suggest a preventive/corrective action to avoid recurrence.</li></ul><p></p><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible.</p></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><div><b>Qualifications - External</b></div><div><p>
You should have at least a High School Qualification / Vocational Qualification /Diploma and 6 years of job related experience or Bachelor&rsquo;s Degree and 4 years of job-related experience. It is highly beneficial if you have worked in a large catering environment or a five star hotel and have knowledge and adherence of HACCP Policy and Standard Quality Procedures.</p><p>
It is preferred if you have:</p><ul><li>
Computer Literate, with the knowledge of MS Office/Word/Excel.</li><li>
Good Communication in English (spoken and written).</li><li>
Ability to speak in Arabic will be an added advantage</li><li>
Effective Communication skill with internal and external Customers.</li><li>
Ability to work under pressure.</li><li>
Flexible in working hours.</li><li>
Knowledge of Food Safety and Airside Safety.</li><li>
Knowledge of Menu Specifications, Matrix and menu cycles.</li><li>
Airside driving experience.</li><li>
Time Management Skills.</li></ul><p></p><p><b><br>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p></p><p><b><br>
How to apply</b></p><p>
If you&rsquo;re ready to transform how millions of global users connect, explore, and transact then apply now by uploading your CV and completing our quick application form.</p></div><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=223857</div></div></div></div></div></div></div></div>

Customer Service Supervisor

One Imperium

<p>We are looking for a motivated and experienced Sales &amp; Customer Service Supervisor to oversee daily operations, manage a team of sales and customer service staff, and ensure the highest level of customer satisfaction. The ideal candidate will play a key role in driving sales performance, enhancing service quality, and supporting business growth.</p><p><b>Key Responsibilities:</b></p><ul><li>Supervise and lead the sales and customer service team to achieve individual and team targets.</li><li>Develop and implement sales strategies to increase revenue and meet business objectives.</li><li>Monitor and evaluate staff performance, providing coaching and training when necessary.</li><li>Handle escalated customer issues and ensure timely resolution.</li><li>Maintain strong relationships with customers, addressing their needs and feedback effectively.</li><li>Prepare sales reports, customer feedback summaries, and performance analyses for management.</li><li>Ensure compliance with company policies, procedures, and service standards.</li><li>Collaborate with other departments to improve operational efficiency and customer experience.</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (preferred).</li><li>Proven experience in sales and customer service, with at least 2 years in a supervisory role.</li><li>Strong leadership, communication, and organizational skills.</li><li>Ability to motivate and manage a team effectively.</li><li>Problem-solving mindset with a customer-first approach.</li><li>Proficiency in MS Office and CRM systems.</li><li>Fluency in English is required; Arabic is an advantage.</li></ul><p>Job Type: Full-time</p>

Sales & Customer Service Supervisor - Arabic Female

Al Rayes Laundry & Dry Cleaning

<p><b>Overview</b><br/>The Branch Supervisor plays a critical role in managing the daily operations of the branch, ensuring compliance with branch SOP and fostering a customer-centric environment. This position requires strong leadership skills and a deep understanding of Counter Clerk to drive and maintain high standards of customer service. The ideal candidate will be responsible for overseeing branch staff, managing customer relationships, and ensuring adherence to policies such as Counter clerk SOP. .</p><p><b>Duties</b></p><ul><li>Supervise daily branch operations and ensure compliance with all regulatory requirements, including the BRANCH PERMITTED,STAFF, QID ,DAILY ROSTER,Laundry Item,</li><li>Lead, train, and develop branch staff to enhance performance through effective relationship management.</li><li>Manage customer relationships by providing exceptional service, addressing inquiries, and resolving issues promptly.</li><li>Oversee cash management processes, including cash handling, debits &amp; credits, and fraud prevention and detection measures.</li><li>Utilize financial software for efficient operations and maintain accurate records of transactions.</li><li>Conduct regular performance evaluations of team members and implement strategies for continuous improvement in customer service</li><li>Collaborate with upper management to develop branch goals and strategies that align with overall company objectives.</li></ul><p><b>Skills</b></p><ul><li>Strong knowledge of Branches services, Supervising operations,</li><li>Proficient in customer relationship management with a focus on enhancing customer satisfaction.</li><li>Excellent leadership abilities with experience in team management and employee development.</li><li>Basic math skills along with proficiency in 10 key typing for efficient data entry.</li><li>Previous experience as Branches Supervisor /Retail Supervisor preferred but not mandatory. The Branch Supervisor position is ideal for individuals who are passionate about leading teams within the Laundry Field while providing exceptional service to customers.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR2,500.00 - QAR3,000.00 per month</p>

Branch Supervisor ( With driver License)

<div><div><div><div><div><div><div><div>Job title
</div><div>Customer Experience Supervisor
</div></div><div><div>Ref #
</div><div>226270
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 28-Sep-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the Role</b><br>
Supervise all aspects related to passenger handling, check-in, boarding gates, Lost &amp; Found, flight handling, customer service, special handling, safety, standards and procedures, offices, ramp and arrivals (but not limited to) within the area of responsibility at the airport premises with general direction from the Duty Officer</p><p><b>
Responsibilities</b></p><ul><li>
Allocate the manpower resources appropriately on a shift basis in order to maximize proper front-line staff utilization with assurance that they are all trained on airport procedures and special handling policies.</li><li>
Research and analyze various options (during flight disruptions, miss-connections) to coordinate with other airline staff to take prompt decisions with regards to: re-routing of passengers, provision of accommodation with facilities in order to minimize loss of revenue for the airline and concurrently ensure that customers&rsquo; trust is retained.</li><li>
Compile detailed flight reports to ensure services are delivered as per stipulated international /local standards within the established precision timings and make sure it is submitted to the Duty Officer Customer Services at all times.</li><li>
Comprehensively plan and organize the handling of &lsquo;critical&rsquo; OAL flights through liaison with Reservation services, Station Managers / Reps. - other airlines, Hotels, Airport Authorities, and internal Departments, in order to secure prior arrangements to effectively deal with demanding situations such as, but not limited to: Denied Boarding of Passengers, Downgrading of Aircraft, Flight Delays/Cancellations, etc.</li><li>
Control &amp; coordinate all passenger handling activities, in order to ensure services are delivered as per stipulated international/local standards within the established precision timings. Maintain a comprehensive log of all incidents and flight related information (Incident Report).</li><li>
Meet &amp; assist commercially important people and VIPs travelling on the flight, in order to ensure that due attention is given to meet their expectations and status needs thereby securing their goodwill and enhance image of QAS and the Airline.</li><li>
Ensure proper planning and controlling for the activities and manpower within the shift to meet the operational requirement &amp; optimize utilization.</li><li>
Monitor the resources and equipment in Customer Care section at the Ramp and inside the Terminal in accordance to the operational requirement and signed contracts.</li><li>
Prepare &amp; submit the shift detailed report at the end of duty period.</li><li>
Perform other department duties related to his/her position as directed by the Head of the Department<br>
</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b><br>
Essential</p><ul><li>
College Diploma or Equivalent.</li><li><p>
Minimum 3 years of job-related experience.</p></li><br>
<p></p><li>
Proficiency in spoken and written English.</li><li>
Good understanding of Resource Management.</li><li>
Strong mentoring and coaching skills.</li><li>
Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.</li><li>
Has the required knowledge to discuss and finalize delays related to Customer Care activities.</li><li><p>
Has the ability to make gap analysis and suggest for corrective/preventive actions.</p><p><br>
Preferred</p></li><br>
<p></p><li>
Proficiency in Passenger Handling Procedures and the Departure Control Systems in use at Hamad International Airport.</li><li>
Command over spoken and written Arabic.</li><li><p>
Can speak and understand other languages.</p><p></p><p><b><br>
About Qatar Airways Group</b></p><p></p><p><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community</p></li></ul><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=226270</div></div></div></div></div></div></div></div>

Customer Experience Supervisor

Aspire Global Human Resources

<p><b>Requirements / Key Responsibilities:</b></p><ul><li>- Greet guests warmly and ensure excellent customer service throughout their dining experience</li><li>- Supervise and support waiters and junior staff during service</li><li>- Ensure tables are properly set up and the dining area is clean and presentable</li><li>- Take food and beverage orders accurately and coordinate with the kitchen team</li><li>- Handle guest inquiries and resolve minor complaints promptly and professionally</li><li>- Train and mentor new team members and assist with staff scheduling as needed</li><li>- Maintain knowledge of menu items, ingredients, and special promotions</li><li>- Follow hygiene, health, and safety regulations at all times</li></ul><p><b>Compensation &amp; Benefits</b>:</p><ul><li>- Starting Salary: 2,200 QAR</li><li>- Company-provided accommodation</li><li>- Duty meals- Transportation</li><li>- Access to training programs and professional certifications</li><li>- Medical insurance</li><li>- Other job-related benefits</li></ul><p>Interested? Send your CV to: connect@aspireglobal-hr.com</p><p><b>Note:</b> with valid transferable visa can only apply</p><p>Job Type: Full-time</p><p>Pay: QAR2,100.00 - QAR2,200.00 per month</p>

Captain Waiter / Waitress for a luxury restaurant in Qatar

DotLynx Recruitment

<p>Key Responsibilities</p><p>* Supervise call center agents, providing coaching, guidance, and mentorship to meet performance targets.</p><p>* Track and evaluate agent performance against KPIs, SLAs, and quality standards, with a focus on the medical industry.</p><p>* Handle escalations, resolve customer issues, and ensure inquiries are addressed effectively and professionally.</p><p>* Adapt to client requirements and workflow changes, supporting the team in managing fluctuating call volumes.</p><p>* Prepare and submit regular reports on team performance, challenges, and achievements to senior management.</p><p>* Work closely with management and clients to align service delivery with client-specific needs.</p><p>Qualifications:</p><p>* Male candidates preferred.</p><p>* Bilingual proficiency: Arabic &amp; English (spoken and written).</p><p>* Proven experience in a call center leadership role, preferably within BPO, Telecom, or Healthcare sectors.</p><p>*Strong communication and interpersonal skills with the ability to inspire and motivate a team.</p><p>* Excellent problem-solving and conflict-resolution abilities.</p><p>* Familiarity with call center metrics, reporting, and SLAs.</p><p>* Ability to multitask, prioritize, and perform under pressure in a fast-paced environment</p><p>.* Proficiency in CRM systems and call center software.</p><p>* Willingness to work in rotational shifts, including weekends and public holidays.</p><p>Job Type: Full-time</p>

Call Center Team Leader (Male) – Bilingual (Arabic & English)

AL KHANJI MEDICAL & NURSING SERVICES

<div><div><b>Job Title:</b> Waitress / Helper<b> (From Philippines)</b><br>
<b>Reports To:</b> Supervisor / Manager<br>
</div><div><b>
Position Summary:</b><br>
The Waitress/Helper is responsible for providing excellent customer service, taking and serving food and beverage orders, maintaining the cleanliness and organization of the dining area, and assisting kitchen and service staff in daily operations.<br>
</div><div><b>
Key Responsibilities:</b></div><ul><li>
Greet customers warmly and present menus.</li><li>
Take accurate food and beverage orders and relay them to the kitchen.</li><li>
Serve food and beverages in a timely and professional manner.</li><li>
Ensure tables are clean, properly set, and presentable at all times.</li><li>
Assist in clearing tables and resetting them for the next guests.</li><li>
Support kitchen staff by delivering food orders, refilling supplies, and performing light cleaning duties.</li><li>
Maintain cleanliness of dining, service, and preparation areas.</li><li>
Handle customer inquiries or complaints professionally, referring issues to the supervisor when necessary.</li><li>
Follow health, safety, and hygiene standards at all times.</li><li>
Perform other related tasks as assigned by the supervisor or manager.</li></ul><div><br>
<b>
Qualifications:</b></div><ul><li>
Previous experience as a waitress/waiter or in food service is preferred.</li><li>
Good communication and interpersonal skills.</li><li>
Ability to work in a fast-paced environment.</li><li>
Basic understanding of hygiene and food safety.</li><li>
Flexible schedule, including weekends and holidays.</li></ul><div><br>
<b>
Physical Requirements:</b></div><ul><li>
Ability to stand and walk for extended periods.</li><li>
Ability to carry trays, plates, and other items as needed.</li></ul></div>

Waitresses

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