customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer success specialist Jobs in Lahore

customer success specialist

customer support executive Jobs in Lahore

customer support executive

customer support representative Jobs in Lahore

customer support representative

customer service supervisor

Planlab Solutions

PlanLab Solutions is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch customer support to our clients via chat, email, and phone.Responsibilities:<ul><li>Responding to customer inquiries via chat, email, and phone in a timely and professional manner.</li><li>Resolving customer issues and complaints by investigating the root cause of the problem, providing the appropriate solution, and following up to ensure customer satisfaction.</li><li>Maintaining accurate and up-to-date customer information and records.</li><li>Providing product information, troubleshooting guidance, and technical support to customers.</li><li>Collaborating with other departments to ensure customer needs are met and issues are resolved quickly.</li><li>Keeping abreast of product and industry developments in order to provide the best service possible.</li></ul>Requirements:<ul><li>Excellent communication skills in written and verbal English.</li><li>Strong customer service orientation and ability to empathize with customers.</li><li>Good problem-solving skills and ability to think on one's feet.</li><li>Ability to work independently and as part of a team.</li><li>Basic computer and internet skills.</li><li>Ability to multi-task and prioritize workload.</li><li>Flexibility to work in shifts, including weekends and holidays.</li></ul>Qualifications:<ul><li>Graduation or equivalent diploma</li><li>Experience working in customer service or a related field.</li><li>Comfortable working with computers and various software applications.</li><li>Excellent communication skills in written and verbal English.</li><li>Experience in a call center or in providing customer support via chat or email is a plus.</li></ul>If you're passionate about providing excellent customer service and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity. We offer competitive salary and benefits packages, as well as opportunities for career growth and development.To apply, please submit your resume and a cover letter highlighting your relevant experience and skills. We thank all applicants for their interest, but only those selected for an interview will be contacted.LinkedIn : https://www.linkedin.com/company/planlab-solutions/Job Type: Full-timeWork Location: In person

CSR - Customer Service Representative - Night Shift

Core Edge Solutions

Company: &quot;Core Edge Solutions&quot; Location: On-site &ndash; Lahore, Pakistan Job Type: Full-time Shift and Schedule: Night Shift (7:00 PM &ndash; 5:00 AM, Monday to Saturday) Day Off: Sunday Salary: PKR 90,000 &ndash; 110,000 per month + Performance-Based IncentivesAbout the RoleWe are hiring a female Customer Service Representative (CSR) for our Life Back Taxes campaign. This is a night-shift, on-site position in Lahore where you will handle both inbound and outbound calls, assist customers with their queries, and promote services through effective up-selling techniques.The role is ideal for someone who is fluent in English, confident, and passionate about providing excellent customer service in a professional environment.Key Responsibilities<ul><li>Handle inbound and outbound calls in a professional and courteous manner</li><li>Assist clients with inquiries, complaints, and service-related information</li><li>Promote and up-sell company services where applicable</li><li>Maintain accurate call records and perform timely follow-ups</li><li>Work closely with the team to achieve campaign goals and targets</li></ul>Requirements<ul><li>Minimum 1 year of experience in a customer service or call center role</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Confident, professional, and dependable personality</li><li>Ability to handle high call volumes effectively</li><li>Strong problem-solving and client-handling skills</li></ul>Perks &amp; Benefits<ul><li>Competitive salary with performance-based incentives</li><li>Annual salary increments based on performance</li><li>Gratuity bonus after 3 years of service</li><li>Supportive, positive, and growth-oriented work environment</li></ul>Why Join UsBe part of a team that values professionalism, growth, and teamwork. If you&rsquo;re confident, motivated, and ready to excel in a fast-paced night-shift environment, we&rsquo;d love to hear from you.Apply now to join our Customer Support &amp; Up-Sales team in Lahore!Job Type: Full-timePay: Rs90,000.00 - Rs130,000.00 per monthWork Location: In person

Customer Service Representative (Female) – Night Shift | Lahore

Cinepax

We are looking for Operations Supervisor (Lahore)CORE RETAIL BACKGROUND IS MANDATORYThe person will be responsible of the following tasks;&middot; He\she will be responsible of retail operations including Customer service, Audit controls, Inventory Controls, management of Human resource, Asset management&middot; Data mining /analysis skills to interpret sales, sale boost and all kind of data related to field operation&middot; Must have market driven approach style&middot; Must have knowledge regarding expansion and network enhancement.Market competitive salary along with other benefits will be offered to selected profile.Please share your updated resume.Female Candidates with retail Experience are Encouraged to apply.Job Type: Full-time (Rotational shifts)preferred: FemaleJob Type: Full-timeWork Location: In person

Operations Supervisor

Leopards Courier Services

<ul><li>Routine operation tasks</li><li>Monitor on time performance for all routes through dispatch function in E-Courier</li><li>Proactively communicate with drivers not performing to customer requirements</li><li>Alert Supervisor of all issues / concerns for routes not performing up to standards immediately</li><li>Maintain daily detailed shift report .</li><li>Proactively follows up on and resolves any internal and customer issues or escalates appropriately</li></ul>Skills:<ul><li>Operations control</li><li>Logistics management</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Operations: 1 year (Required)</li></ul>Work Location: In person

Operations Officer - Lahore

PremierBPO

<div></div><div><div><div><div><div><div>We are seeking a dedicated and skilled Supervisor to oversee daily operations. The Supervisor will lead and support operational teams to ensure high-quality service delivery, compliance with client requirements, and continuous process improvement.

This role requires strong leadership, communication, and problem-solving skills to drive team performance and operational excellence.
</div><div><h2 class="jobSectionHeader">
Key Responsibilities</h2></div><div><ul>
<li>Supervise daily operations across assigned teams and processes.</li>
<li>Monitor and manage team performance to ensure adherence to KPIs and SLAs.</li>
<li>Lead, coach, and mentor team members to enhance productivity and engagement.</li>
<li>Resolve escalations and operational challenges in a timely and professional manner.</li>
<li>Conduct regular performance reviews and feedback sessions.</li>
<li>Collaborate with Quality, Training, and Workforce teams to maintain service standards.</li>
<li>Ensure compliance with company policies, client guidelines, and data security protocols.</li>
<li>Maintain accurate shift reports, dashboards, and operational documentation.</li>
<li>Support new hire onboarding and continuous skill development for team members.</li>
<li>Drive a culture of accountability, collaboration, and continuous improvement.</li>
</ul></div><div><h2 class="jobSectionHeader">Qualifications</h2></div><div><ul>
<li>Strong leadership, coaching, and mentoring skills.</li>
<li>Ability to manage multiple tasks and priorities effectively.</li>
<li>Excellent communication skills &ndash; both written and verbal.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Knowledge of industry standards and operational best practices.</li>
<li>Proficient in performance management and quality assurance processes.</li>
<li>Ability to work in a fast-paced environment and adapt to evolving client needs.</li>
<li>Prior experience in a leadership role is a must.</li>
</ul></div><div><h2 class="jobSectionHeader">Preferred Qualifications</h2></div><div><ul>
<li>Bachelor's degree or equivalent professional experience.</li>
<li>Prior experience in a client-facing role within a BPO or similar environment.</li>
</ul></div><div><h2 class="jobSectionHeader">What We Offer</h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job trainings</li>
<li>Medical Coverage (IPD)</li>
<li>Life Insurance</li>
<li>Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
</div><div>Location: NASTP, Lahore 
Shift: EST</div></div></div></div></div></div><div></div>

Supervisor

Tiyaaz Industies Pvt Ltd

Requirements:<ul><li>Minimum Bachelor&rsquo;s degree (BA/B.Com)</li><li>At least 3 years of experience in order booking or field sales (FMCG/stationery preferred)</li><li>Proficient in MS Office (Excel, Word)</li><li>Must own a motorbike</li><li>Strong communication and negotiation skills</li><li>Must know the Lahore market and routes</li></ul>Responsibilities:<ul><li>Visit retailers and distributors to book orders daily.</li><li>Maintain customer relationships and ensure order follow-ups.</li><li>Report daily sales and targets to the supervisor.</li><li>Monitor market demand, competitor activities, and new opportunities.</li></ul>To Apply:Apply through Indeed or email your CV with the subject &ldquo;Order Booker &ndash; Lahore&rdquo; to info@tiyaaz.comJob Type: Full-timeWork Location: In person

Order Booker – Lahore

Jazz

<div>
 
 
 Grade Level: L1
 
 
 
 
 Location: Lahore
 
 
 
 
 Last date to apply: 10th October, 2025
 
 
 
 
 
 What is a Territory Sales Supervisor?
 
 
 
 TSS team is a sub part of the Regional Operating model lead by the Regional Business Head. This position reports to the Area Sales Manager who leads a team of two to three TSSs. We work with internal and external stakeholders to achieve regional sales targets and resolve issues that occur on daily basis which results in growth of JazzCash &amp; Postpaid Sales and Franchise/Retail Business Development.
 
 
 
 
 What does Territory Sales Supervisor do?
 
 
 <ul>
 <li>
 Learns Jazz's values, business, and products, the Regional Operating Model, and an understanding of the market dynamics
 </li>
 <li>
 Visits the market daily to conduct spot checks/retail audits on stock availability
 </li>
 <li>
 Assigned one Franchise (in few cases two, depending on the potential &amp; geographical spread)
 </li>
 <li>
 Start managing the assigned franchise on daily basis; ensuring visibility of daily reports shared by the Area Manager; while carrying out strong franchise follow up
 </li>
 <li>
 Builds contacts and understanding how to get the work done smoothly and efficiently through the franchise and retail network
 </li>
 <li>
 Ensures Retail &amp; Distribution network development - by engaging Franchise staff &amp; DO
 </li>
 <li>
 Focuses on Enablers; BVS Activation; EVC (Agent to Agent serving); Market Float management (2.3 days); DO service levels (daily basis 50%); Recharge (Jazz Load &amp; Scratch cards) Non-Performers to be less than 5% (ensure DO follows up with non performing retailer); Follow up with DO to ensure minimum balance Retailers are less than 5%
 </li>
 <li>
 Along with the Enablers focus on achieving Target KPIs: Recharge; Gross Ads (pre &amp; postpaid); JazzCash (DR, Cash-In &amp; M-Wallet); MBB (Data Devices); Active Retail Base (EVC; BVS Devices; &amp; JazzCash Retail Base) Devise plans to increase the sales of handsets, Wi-Fi devices, remittances and postpaid numbers
 </li>
 <li>
 Starts engaging the retailers in planning BTL (below the line) activities based on target achievement
 </li>
 <li>
 Focuses on optimal utilization of Trade Marketing
 </li>
 <li>
 Focuses on channel foot print expansion and improvement in KPIs (minimum balance, retailer servicing for JazzCash and Voice)
 </li>
 <li>
 Works on Territory Integrity &amp; Infringement Control
 </li>
 <li>
 Develop healthy relations with the retailers, franchise owners of your area
 </li>
 <li>
 Continuously review and bring improvements in JazzCash &amp; Voice KPIs assigned to you and your team
 </li>
 <li>
 Proactive and creative by bringing forward new ideas and processes for the betterment of your whole team
 </li>
 <li>
 Manages franchise and retail channel by motivating and counseling the concerned stakeholders and explain the profitability model
 
 </li>
 </ul>
 
 
 Jazz is an equal-opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Someone who has already delivered on challenging projects.
 </li>
 <li>
 Has taken end-to-end responsibility from planning to roll out followed by feedback.
 </li>
 <li>
 An individual who can work both remotely as well as under supervision to improve the effectiveness and penetration of the sales and distribution channel.
 </li>
 <li>
 Who can work on achievement of monthly KPI targets such as Jazz Cash Wallet Activation, Post-paid &amp; Prepaid Sales, Remittances, and Cash in, MNP etc.
 </li>
 <li>
 Increases penetration of overall business in the assigned areas.
 </li>
 <li>
 Meets assigned targets end to end.
 </li>
 <li>
 Strengthens &amp; develops the Channel.
 </li>
 <li>
 Has relevant experience of sales management &amp; channel development.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Why join Jazz?
 
 
 
 As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
 
 
 As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Territory Sales Supervisor

Explore 822+ Customer service supervisor in Lahore this October. Find roles across top companies and apply now to boost your career.