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customer services representative e commerce jan 26

OmalbyKomal

Job description:We urgently required &ldquo;Customer Services Representative&rdquo; for our Karachi Office.Qualification: Preferably Bachelor&rsquo;s degree in Business Administration or Fashion Textile DesigningExperience: Fresh to 6 months of relevant experience.Location: Tariq Road, KarachiJob Description:&middot; Responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.&middot; Communicate timely correspondence with customers and staff.&middot; Maintaining a positive, empathetic, and professional attitude toward customers at all times.&middot; Responding promptly to customer inquiries.&middot; Communicating with customers through various channels.&middot; Acknowledging and resolving customer complaints.&middot; Knowing our products inside and out so that you can answer questions.&middot; Processing orders, forms, applications, and requests.&middot; Keeping records of customer interactions, transactions, comments, and complaints.&middot; Communicating and coordinating with colleagues as necessary.&middot; Providing feedback on the efficiency of the customer service process.&middot; Managing a team of junior customer service representatives.&middot; Ensure customer satisfaction and provide professional customer support.&middot; Literacy of any graphic design tool / editing software e.g Photoshop &amp; / or Canva will be an additional advantage.Position Type: Full timeSalary: Market CompetitiveVacant Position: 02Location: Tariq Road, Karachi.Email Subject: Customer Services RepresentativeJob Type: Full-timeJob Type: Full-timeWork Location: In person

Customer Services Representative(E- Commerce) Jan 26

TrackPad

Job Title: Female Customer Support Care Representative (WhatsApp Account Manager) Location: Onsite &ndash; Karachi (Gulshan-e-Jamal) Employment Type: Full TimeWorking Schedule:<ul><li>Day Shift: 10:00 AM &ndash; 6:00 PM</li></ul>About TrackpadTrackpad Business Services is a growing e-commerce solutions and consultancy company. We provide end-to-end services including Amazon account or Shopify account management, marketplace support, logistics, digital marketing, and business development. Our mission is to help businesses expand globally with smarter tools, professional support, and efficient service structures.About the RoleWe are hiring a dedicated Female Customer Support Care Representative to manage customer interactions through our WhatsApp Business account. During the first 1&ndash;2 months, you will receive complete training .Key Responsibilities<ul><li>Handle and respond to all customer messages via WhatsApp Business</li><li>Provide accurate product information, pricing, and order support</li><li>Follow up with leads to help convert inquiries into sales</li><li>Maintain detailed customer records and ensure timely reporting</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain a positive and professional brand image in all communications</li></ul>Requirements<ul><li>Female candidates only</li><li>6 months to 1 year experience in customer support or online chat handling preferred</li><li>Better written communication skills in Urdu or English</li><li>Tech-savvy, good typing speed, and multitasking ability</li><li>Must be punctual, customer-focused, and solution-oriented</li><li>Familiarity with WhatsApp Business tools will be an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Salary will be given during the training period as well</li><li>Growth-oriented and professional work environment</li><li>Opportunities to learn and build a long-term career in customer support</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Female Customer Support Care Representative (WhatsApp Account Manager)

Forsee Logistics

Call Center Representative &ndash; International (US-Based Shipping Company)Working Days: Monday to Friday Timing: 6:00 PM &ndash; 3:00 AM (Night Shift) Location: On-site | Block 13 Gulistan-e-JoharJob SummaryWe are hiring an International Call Center Representative for a US-based shipping and logistics company. The ideal candidate will be responsible for coordinating vehicle transportation, negotiating with customers, and ensuring smooth pickup and delivery operations. This role requires strong communication skills, customer handling expertise, and the ability to meet performance targets in a fast-paced environment.You will interact daily with clients via emails, chat systems, and occasional phone calls to manage loads, provide updates, resolve issues, and deliver exceptional customer service.Key Responsibilities<ul><li>Coordinate vehicle pickups and deliveries to ensure timely and efficient transportation</li><li>Build and maintain strong client relationships to encourage repeat business</li><li>Negotiate with customers to offer services and maximize profitability</li><li>Communicate proactively with clients through email, chat, and phone calls</li><li>Maintain accurate records of loads, payments, and client communications</li><li>Resolve customer issues promptly and professionally</li><li>Achieve assigned monthly performance and sales targets</li><li>Ensure high-quality customer experience and service standards</li></ul>Requirements<ul><li>Prior experience in an international call center (mandatory)</li><li>Excellent English speaking and communication skills</li><li>Strong negotiation and customer handling abilities</li><li>Ability to work night shifts (6 PM &ndash; 3 AM)</li><li>Male and female candidates are encouraged to apply</li><li>Maximum age: 26 years</li><li>Self-motivated, target-oriented, and professional attitude</li></ul>Salary &amp; Benefits<ul><li>Earn up to PKR 150,000</li><li>Attractive allowances and performance-based bonuses</li><li>Door-to-door transportation facility for female employees</li><li>Training and continuous support</li><li>Career growth and professional development opportunities</li><li>Supportive, collaborative, and fast-paced work environment</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you comfortable to communicate with our US-Based clients over the phone call? (Please apply only if you have good English communication skills)</li></ul>Experience:<ul><li>International Call Center: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Call Center Representative - International

Sameer Sain

We are hiring a Customer Service Representative (CSR) for our men&rsquo;s wear brand. The role involves handling customer communication, managing online orders, and coordinating dispatch operations.Responsibilities:<ul><li>Respond to customer inquiries via social media and messaging platforms</li><li>Manage orders using Shopify</li><li>Handle dispatching, order tracking, and updates</li><li>Maintain accurate customer and order records</li><li>Provide excellent customer support</li></ul>Requirements:<ul><li>Experience with Shopify or similar e-commerce platforms</li><li>Familiarity with social media platforms</li><li>Ability to handle dispatching and logistics coordination</li><li>Strong communication and organizational skills</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Female Customer Service Representative (CSR) for Men’s Wear Brand

IT Verticals Inc

Job SummaryWe are looking for a motivated and experienced E-Commerce Account Executive to manage and grow our e-commerce accounts. The ideal candidate will have hands-on experience in e-commerce, SEO, and sales, and will work closely with customers, retailers, and internal teams to drive revenue growth, improve brand visibility, and ensure excellent customer satisfaction.Key Responsibilities<ul><li>Manage and maintain strong relationships with existing customers through regular communication.</li></ul><ul><li>Act as the primary liaison between customers and internal departments.</li></ul><ul><li>Respond promptly to customer complaints and ensure timely resolution.</li></ul><ul><li>Support account retention and growth through strategic planning and sales initiatives.</li></ul><ul><li>Coordinate merchandising and promotional activities with retailers.</li></ul><ul><li>Monitor account performance and identify opportunities for revenue growth.</li></ul><ul><li>Manage inventory requirements in coordination with suppliers, brokers, purchasing, and operations teams.</li></ul><ul><li>Ensure timely product availability while minimizing dead stock, slow-moving inventory, and stock-outs.</li></ul><ul><li>Coordinate with purchasing, accounting, and information services departments as needed.</li></ul><ul><li>Attend customer meetings and virtual sessions to maintain positive relationships.</li></ul><ul><li>Perform other duties as assigned and work effectively under pressure.</li></ul>Requirements<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Business Administration, or related field</li></ul><ul><li>4&ndash;5 years of experience in e-commerce, sales, or account handling</li></ul><ul><li>Strong communication and relationship management skills</li></ul><ul><li>Understanding of e-commerce platforms, merchandising, and promotions</li></ul><ul><li>Ability to work independently during night shift hours</li></ul><ul><li>Must have a professional video setup for Zoom meetings with customers</li></ul>Job Type: Full-timeWork Location: In person

E-Commerce Account Executive (Night Shift)

TradeWheel.com

Job Responsibilities:Present, promote and sell services using solid arguments to existing and prospective customersReach out to customer leads through cold calling and EmailsAchieve agreed upon sales targets and outcomes within scheduleCoordinate sales effort with team members and other departmentsJob Requirements:Proven experience in E-commerce sales experience.Strong communication, persuasion, and negotiation skills.Strong understanding of E-commerce platform.Perks &amp; Benefits:Company maintained car on target achievedPunctuality Allowance.Attractive commission.Fast growth.Health Insurance.Life Insurance.Weekends Off.Note:Office based Job.Location: Gulshan-e-Iqbal, Karachi.Job Type: Full-timeWork Location: In person

E-commerce Front Sales Executive (Night Shift)

GreatDubai

We are looking for an experienced Upwork Bidder for E-commerce projects who can generate and close leads related to online stores. The candidate should have strong experience in bidding for Shopify, WooCommerce, Amazon, Daraz, Etsy, and other e-commerce services on Upwork.Timings: 3:00 PM - 12:00 AMLocation: Jouhar, KarachiKey Responsibilities:<ul><li>Search, analyze, and bid on relevant E-commerce projects on Upwork</li><li>Write personalized proposals aligned with client needs</li><li>Communicate with international clients to gather requirements and pitch solutions</li><li>Sell E-commerce services including Shopify, WooCommerce, marketplaces, and marketing</li><li>Handle services such as store development, product listing, design, optimization, and ads</li><li>Convert leads, close deals, and handover projects to the technical team</li><li>Track daily bids, leads, and follow-ups</li></ul>Requirements:<ul><li>1+ year experience in Upwork bidding (E-commerce preferred)</li><li>Proven success in winning Upwork projects</li><li>Strong English communication and proposal-writing skills</li><li>Knowledge of Shopify, WooCommerce, Amazon, Etsy, and Daraz</li><li>Understanding of Upwork bidding strategies</li><li>Target-focused and self-driven</li></ul>Job Type: Full-timeWork Location: In person

Upwork Bidder

Explore 1340+ Customer services representative e commerce jan 26 in Charge Jobs In Karachi this January. Find roles across top companies and apply now to boost your career.