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Barry Callebaut

<div><div><div><div><div>Customer Service Specialist ME
</div></div></div></div><div><div><div><div>Location:
Dubai, AE, 392407
</div></div></div></div><div></div><div><div>At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world&rsquo;s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
</div></div><div><div><div><div><div>About The Role</div>
<div>
We are seeking a qualified candidate to join our company as the Customer Service Specialist ME, based in Dubai. This role will be responsible for managing customer orders and supporting continuous improvement initiatives within the Regional Supply Chain team. Reporting to the Customer and Supply Chain Manager MEA, the Customer Service Specialist will act as a key contact for all order-related matters, ensuring timely and accurate processing of customer orders and enhancing the overall customer experience.</div> 
<div></div>
<div>
The successful candidate will collaborate with internal stakeholders, such as logistics, sales, and supply chain teams, to resolve order issues and contribute to the continuous improvement of customer service processes. This role also involves maintaining accurate order documentation, handling customer inquiries, and proactively identifying opportunities to optimize processes and improve service levels.</div><div> 
</div>
<div>Key Responsibilities Include:</div>
<ul><li>Manage customer orders from receipt to delivery, ensuring accuracy and compliance with company policies.</li>
<li>Act as the primary contact for customer inquiries regarding order status, delivery schedules, and product availability.</li>
<li>Resolve order-related issues by coordinating with internal teams to ensure customer satisfaction.</li>
<li>Maintain and update order management systems (SAP/Salesforce) with current information and customer records.</li>
<li>Monitor and analyze key performance metrics to identify trends and improvement opportunities.</li>
<li>Collaborate with cross-functional teams to drive process optimization and enhance the overall customer experience.</li>
<li>Organize and maintain process documentation to support continuous improvement efforts within the customer service team.</li>
<li>Ensure compliance with service level agreements (SLAs) and contribute to achieving performance targets.</li>
</ul>
<div></div><div>About You:</div>
<ul><li>Bachelor&rsquo;s Degree in Supply Chain Management, Business Administration, or a related field.</li>
<li>5+ years of experience in customer service or order management, preferably within the manufacturing or supply chain industry.</li>
<li>Proficient in order management systems (SAP) and Microsoft Office tools, with knowledge of Business Intelligence tools (Power BI) being a plus.</li>
<li>Strong analytical skills and attention to detail, with the ability to identify and resolve process issues.</li>
<li>Excellent verbal and written communication skills in English, French or Arabic are a strong plus.</li>
<li>A proactive and customer-focused approach, with the ability to work through challenging situations while maintaining professionalism.</li>
<li>Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Ability to work independently and collaborate effectively with cross-functional teams.</li>
</ul>
</div></div></div></div><div><div>At Barry Callebaut, we are committed to Diversity &amp; Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we&rsquo;ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
Were you missing anything in this job ad? Please share your feedback with us by clicking here.</div></div></div>

Customer Service Specialist ME

A&F Auto Repair

About UsWelcome to Battmobile, UAE&rsquo;s leading onsite auto services provider with a fleet of over 40 vehicles and technicians available 24x7. We take pride in being the number one onsite auto services provider in UAE, serving over 150,000 happy customers. Our services include emergency and preventive car care at customers' locations and at our service center in Al Quoz.Job SummaryThis is a full-time on-site Conflict Resolution Specialist role located in Dubai at Battmobile. The Conflict Resolution Specialist will be responsible for managing and resolving conflicts between customers, technicians, and other stakeholders, ensuring smooth operations and customer satisfaction on a day-to-day basis.Key Responsibilities:<ul><li>Dispute Resolution &amp; Collaboration with Departments:</li><li>Act as the primary contact for customers facing conflicts or issues regarding battery, if the issue is escalated from the CC.</li><li>Investigate and analyze customer complaints to identify underlying causes.</li><li>Work closely with customer service, product development, and other relevant departments to address and resolve customer conflicts.</li><li>Provide feedback to improve products/services based on customer feedback.</li><li>Identify recurring issues and recommend improvements to processes or products to prevent future conflicts.</li><li>Collaborate with teams to implement preventive measures.</li><li>Maintain open lines of communication with customers throughout the resolution process.</li><li>Follow up with customers after conflict resolution to ensure satisfaction and gather feedback.</li><li>Negative Google reviews management:</li><li>Handling company-wide negative reviews management.</li></ul>Qualifications and Skills:The ideal candidate for the Customer Conflict Resolution Manager role should possess strong interpersonal skills, a keen ability to analyze situations objectively, and a commitment to finding fair and satisfactory resolutions.Benefits<ul><li>Company Visa</li><li>Paid Leave &amp; Airfare</li><li>Medical Insurance</li></ul>How to Apply:If you are passionate about automotive care and possess the skills required for this position, we invite you to apply by sending your resume and a cover letter detailing your relevant experience to recruiter@battmobile.ae Please include the position title in the subject line of your email. We look forward to hearing from you!Job Type: Full-time

Customer Escalation Specialist

Foodics

We are currently seeking a talented and motivated Customer Onboarding Associate to join our team in UAE. As a Customer Onboarding Specialist, you will play a crucial role in empowering sellers by providing comprehensive training on our cutting-edge POS platform and guiding them through the seamless implementation and installation of our state-of-the-art devices..
What Will You Do
<ul>
<li>Assist in scheduling installation appointments with clients and confirming that the site is ready for installation.</li>
<li>Support the coordination of backend on-site training requests.</li>
<li>Help schedule on-site technical visits, including normal and emergency cases, under supervision.</li>
<li>Assist in the onboarding process for customers for products.</li>
<li>Monitor assigned tasks and projects, ensuring services are delivered according to SLAs, with guidance from senior team members.</li>
<li>Conduct phone calls to educate customers about onboarding sequences.</li>
<li>Assist clients in setting up Foodics menus and inventory products.</li>
<li>Provide support in building customer menus, recipes, and inventory items.</li>
<li>Help with menu and inventory updates as needed.</li>
</ul>
What Are We Looking For
<ul>
<li>Holder of Diploma or Bachelor's Degree in Networking, Computer Information System, Computer Science</li>
<li>Working experience of at least 1 years preferably with Information Technology / Software and/or Software-as-a-Service (SaaS) products companies</li>
<li>Excellent problem-solving skills</li>
<li>Must have strong and excellent communication skills both written and oral</li>
<li>Fluent in English and Arabic is a must</li>
<li>Willing to travel from time to time within or outside Dubai and /or different cities in UAE</li>
<li>Self-starter with ability to work independently across functional groups and on multiple initiatives simultaneously</li>
<li>Must be flexible to work in a fast-paced and evolving environment</li>
</ul>

Customer Onboarding Specialist

Synosys Technologies LLC

We are a leading software solutions company based in Dubai, currently seeking a dedicated and tech-savvy IT Customer Support Executive to join our growing team. The ideal candidate will be responsible for providing professional, responsive, and high-quality support to clients using our software products.Key Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, and in-person</li><li>Provide software training and walkthroughs to clients</li><li>Resolve technical issues and provide effective IT troubleshooting</li><li>Maintain a high level of customer satisfaction through efficient and courteous support</li><li>Document support activities and client feedback for internal use</li></ul>Candidate Requirements:<ul><li>Male candidates from Kerala are preferred</li><li>1&ndash;2 years of experience in IT or software customer support</li><li>Strong understanding of IT support processes and tools</li><li>Bachelor&rsquo;s degree in IT, Computer Science, or Electronics &amp; Communication</li><li>Excellent verbal and written English communication skills</li><li>Strong problem-solving and critical thinking abilities</li><li>Quick learner, with a proactive approach to technical challenges</li><li>Holding a valid UAE driving license is a plus</li></ul>Job Type: Full-time

IT Customer Support – Software Solutions

TikTok

<div>
 
 Responsibilities
 
 
 About the Client Solutions Team:
 
 The Client Solutions team is dedicated to building scalable, long-term partnerships by delivering best-in-class campaign services and addressing the unique challenges of direct clients and agencies. As a Client Solutions Manager, you will act as a strategic partner and consultant, combining deep product expertise with critical thinking and analytical acumen to drive client success across TikTok&rsquo;s suite of advertising solutions.
 
 Our team is composed of digital marketing experts who proactively shape clients' growth strategies, including upsells, renewals, and reactivations. We are trusted advisors who connect key stakeholders, inspire innovation through insights, and foster collaboration that leads to measurable business outcomes and enduring client relationships.
 
 
 Success in this role requires a sharp analytical mindset, strong problem-solving skills, and the ability to thrive in a fast-paced environment. You will be responsible for managing day-to-day client relationships, identifying opportunities, and providing data-driven, scalable solutions that exceed expectations and secure long-term investment.
 
 
 About the role:
 
 The Client Solutions Manager - Apps is an expert in TikTok's performance &amp; branding advertisement products for app-first clients in various industries in the GCC (e.g., FinTech, travel, utilities, etc.). The Client Solutions Manager proposes full-funnel advertisement solutions to prospective clients in the pre-sales stage and is responsible for campaign operation and optimisation of auction advertisement products in the post-sales stage. The roles &amp; responsibilities also include educating new or additional TikTok ad products and adopting new features to seek opportunities in upselling to existing clients.
 
 
 Responsibilities:
 
 - Own and grow post-sales relationships with app-first advertisers across industries (e.g., FinTech, travel, utilities, hail riding, etc.), with a focus on driving measurable user acquisition and retention outcomes.
 
 - Partner with Business Partnership Managers in pre-sales by providing technical expertise on SKAN, MMP integrations, attribution modeling, and campaign measurement frameworks.
 
 - Develop, launch, and continuously optimize performance-driven strategies to reduce customer acquisition cost (CAC), improve conversion rates (CVR), and maximize lifetime value (LTV).
 
 - Maximize adoption of TikTok&rsquo;s performance advertising solutions while ensuring proper measurement setup.
 
 - Translate complex campaign data into actionable insights; run deep performance analyses to surface trends, build benchmarks, and publish case studies.
 
 - Lead performance business reviews, consulting clients on optimization opportunities and product adoption strategies to scale their growth on TikTok.
 
 - Collaborate cross-functionally with Measurement, Product, Creative, and Ad Ops teams to ensure seamless technical setup, creative testing, and accurate performance reporting.
 
 - Champion TikTok&rsquo;s app advertising solutions internally and externally, sharing learnings and best practices to raise the team&rsquo;s and market&rsquo;s overall performance capability.
 
 - Educate clients on TikTok&rsquo;s evolving performance stack, including measurement solutions, conversion APIs, and SKAN readiness, while collecting feedback to influence product development.
 
 
 
 Qualifications
 
 
 Minimum Qualifications:
 
 - Language &amp; Communication: Due to the nature of the clients and regions this role will be supporting, fluency in English and Arabic (spoken and written), with strong client-facing communication skills is essential.
 
 - Experience &amp; Track Record: At least 5 years experience in digital marketing, ad tech, or mobile app growth, with proven success managing app-first advertisers.
 
 - Performance &amp; Analytics: Strong analytical skills with the ability to interpret datasets, link performance metrics (CAC, ROAS, retention, etc.) to business outcomes, and drive campaign optimization.
 
 - Hands-On Campaign Expertise: Direct experience running UA and performance campaigns on auction-based platforms, with working knowledge of MMPs, attribution frameworks, and SKAN best practices.
 
 - Market &amp; Industry Knowledge: Deep understanding of the GCC &amp; Egypt app market, especially FinTech, travel, eCommerce, and utilities.
 
 
 Preferred Qualifications:
 
 - Sales &amp; Growth Orientation: Sales-minded with strong account management skills, ideally scaling app-first clients across competitive verticals.
 
 - App-First Industry Expertise: Experience working with or within global app developers, gaming, or app-first companies, with insight into growth and monetization strategies.
 
 - Technical Proficiency: Understanding of app marketing infrastructure, including SDK integrations, server-to-server tracking, conversion APIs, and event setup.
 
 - Measurement &amp; Testing Skills: Proven ability to conduct measurement studies (incrementality tests, A/B experiments, LTV modeling) and apply results to optimize growth.
 
 - Creative &amp; Strategic Thinking: Familiarity with creative testing methodologies and ability to translate technical concepts into actionable business recommendations for diverse stakeholders.
 
 
 
 About TikTok
 
 
 TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.&ZeroWidthSpace;
 
 
 
 
 Why Join Us
 
 
 Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.&ZeroWidthSpace;
 
 We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 
 &ZeroWidthSpace;
 
 Diversity &amp; Inclusion&ZeroWidthSpace;
 
 TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
</div>

Client Solutions Manager - MENA Growth - Apps - Global Business Solutions (Arabic Speaking)

Advertising & Sales
 
Client Solutions Manager - Retail & E-commerce - Türkiye & South Asia
 
Location
 :
 
Dubai
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A111359A
 
Responsibilities
 
About the Client Solutions Team: 
The Client Solutions team is dedicated to building scalable, long-term partnerships by delivering best-in-class campaign services and addressing the unique challenges of direct clients and agencies. As a Client Solutions Manager, you will act as a strategic partner and consultant, combining deep product expertise with critical thinking and analytical acumen to drive client success across TikTok’s suite of advertising solutions.
 
Our team is composed of digital marketing experts who proactively shape clients' growth strategies—including upsells, renewals, and reactivations. We are trusted advisors who connect key stakeholders, inspire innovation through insights, and foster collaboration that leads to measurable business outcomes and enduring client relationships.
 
About the role: 
The Client Solutions Manager - Retail & Ecommerce is an expert in TikTok's performance & branding advertisement products for key clients in the industries such as marketplaces, fashion, electronics, furniture, beauty, price comparison sites and quick commerce apps.
 
The CSM acts as a strategic partner to advertisers, supporting them across the full funnel, from awareness to conversion, while ensuring scalable campaign execution, robust measurement frameworks, and actionable insights that drive sales and long-term growth.
 
You will collaborate with Client Partners to design end-to-end strategies, manage campaign operations, and optimize performance across web and app channels. A strong understanding of web, app tracking, campaign optimizations, A/B testing, and measurement setup, is critical for success in this role.
 
Responsibilities: 
<ul>
<li>Manage and grow post-sale client relationships with Retail & Ecommerce vertical advertisers</li>
<li>Support and work closely with the Client Partners on pre-sale research and pitch with a greater focus on relevant product solutions and advertising strategy</li>
<li>Create and optimize client ad strategies by using a wide range of TikTok for Business product solutions, including organic solutions, branding, brandformance , performance and consideration products</li>
<li>Increase adoption and engagement of TikTok’s auction platform and auction-based tools, providing ongoing technical support and real time analysis</li>
<li>Analyze campaign performance data to offer clients data-driven business insights and, at the same time, use those insights to improve our advertising offerings.</li>
<li>Conduct regular and strategic business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with various internal teams</li>
<li>Keep an accurate record of pending and active campaign plans and maintaining campaign schedules and availability of ad inventory</li>
<li>Act as product champion to drive revenue and adoption in key product and business growth areas, build team level expertise, and actively promote cross-regional/functional exchange and collaboration</li>
<li>Work closely with product and engineering teams to help them troubleshoot client issues during a campaign, provide market feedback, and support TikTok for Business product development</li>
<li>Work closely with creative teams to provide Retail & Ecommerce clients with creative solutions support including creative insights and creative strategies</li>
<li>Work closely with measurement partners and advertisers to develop a solid understanding of how advertisers measure success and help them understand the true value of TikTok</li>
<li>Build trusting relationships and robust communication with external client & agency teams to ensure sustained growth of accounts</li>
<li>Cooperate with the ad policy team to ensure the clients and team are kept up to date on any policy changes and get all support needed</li>
<li>Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business</li>
<li>Drive and facilitate the adoption of Pixels, MMPs, TikTok Shop where applicable</li>
<li>Put together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward</li>
<li>Share client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings</li>
<li>Cooperate with the Ad Operation team to ensure a smooth and successful campaign execution, and ensure ad specifications and rates are accurate.</li>
<li>Cooperate with the Organic team to help clients enhance organic presence to complement paid activities</li>
<li>Gather, analyse and present data alongside insights and actionable next steps as part of post campaign reporting or account audits</li>
<li>Proritize tasks by urgency level and impact in alignment with Client Partners</li>
</ul>
Qualifications
 
Minimum Qualifications: 
<ul>
<li>High oral fluency in Turkish and English is required to communicate directly with business partners across the METAP region.</li>
<li>Experience in performance-based campaign management in in-house marketing, digital agencies, platforms or media side.</li>
<li>Deep understanding of user acquisition & performance marketing with a passion for social media, content platforms and Retail & Ecommerce industries.</li>
<li>Proactive attitude and consultative sales skills with excellent project management, organizational, and analytical skills.</li>
<li>Practical and sophisticated hands-on experience in optimization, tracking, attribution, measurement and using major app tracking tools like MMPs such as Adjust, Appsflyer, etc and web tracking tools such as Google Analytics, Omniture, etc.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Experience diagnosing and solving technical problems with product and engineering teams is a big plus.</li>
<li>Sales oriented mindset with strong account management skills and experience.</li>
<li>Good technical understanding of digital marketing technologies, integrations and infrastructure, ability to effectively translate technical language to non-technical stakeholders.</li>
<li>Hands-on experience with App, CPAS, Shopping Ads, and broader e-commerce marketing.</li>
</ul>
Job Information
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client Solutions Manager - Retail & E-commerce - Türkiye & South Asia

Advertising & Sales
 
Client Solutions Manager (MENA Growth- Retail & eCommerce) - Global Business Solutions (Arabic Speaking)
 
Location
 :
 
Dubai
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A255872
 
Responsibilities
 
About the Client Solutions Team: 
The Client Solutions team is dedicated to building scalable, long-term partnerships by delivering best-in-class campaign services and addressing the unique challenges of direct clients and agencies. As a Client Solutions Manager, you will act as a strategic partner and consultant, combining deep product expertise with critical thinking and analytical acumen to drive client success across TikTok’s suite of advertising solutions.
 
Our team is composed of digital marketing experts who proactively shape clients' growth strategies, including upsells, renewals, and reactivations. We are trusted advisors who connect key stakeholders, inspire innovation through insights, and foster collaboration that leads to measurable business outcomes and enduring client relationships.
 
Success in this role requires a sharp analytical mindset, strong problem-solving skills, and the ability to thrive in a fast-paced environment. You will be responsible for managing day-to-day client relationships, identifying opportunities, and providing data-driven, scalable solutions that exceed expectations and secure long-term investment.
 
About the role: 
The Client Solutions Manager - Retail & eCommerce is an expert in TikTok's performance and branding solutions for retail and ecommerce clients across the GCC, particularly in Saudi Arabia. This role focuses on industries such as fashion, electronics, furniture, beauty, and lifestyle retail.
 
The CSM acts as a strategic partner to advertisers, supporting them across the full funnel, from awareness to conversion, while ensuring scalable campaign execution, robust measurement frameworks, and actionable insights that drive sales and long-term growth.
 
You will collaborate with Client Partners to design end-to-end strategies, manage campaign operations, and optimize performance across web and app channels. A strong understanding of web tracking, campaign optimizations, A/B testing, and measurement setup, is critical for success in this role.
 
Responsibilities: 
<ul>
<li>Own and grow post-sales relationships with ecommerce and retail advertisers, ensuring measurable performance outcomes and sustainable growth.</li>
<li>Partner with Client Partners in pre-sales to provide strategic recommendations on campaign architecture, bidding, audience targeting, and creative testing.</li>
<li>Develop and optimize strategies to improve ROAS & CPA while maintaining efficiency across performance and branding campaigns.</li>
<li>Ensure correct technical setup of Pixel and Events API integrations around data quality, attribution, and cross-channel measurement.</li>
<li>Conduct A/B testing and incrementality analyses to evaluate the impact of media strategies and guide future investment decisions.</li>
<li>Translate performance data into business insights, creating benchmarks, dashboards, and case studies to inform optimization.</li>
<li>Lead business reviews with clients to highlight growth opportunities, campaign learnings, and adoption of new TikTok commerce solutions.</li>
<li>Collaborate cross-functionally with Measurement, Product, and Creative Ops teams to deliver scalable success stories and test new ecommerce features.</li>
<li>Champion ecommerce excellence internally by sharing best practices, local market trends, and success stories from KSA and the GCC region.</li>
</ul>
Qualifications
 
Minimum Qualifications: 
<ul>
<li>Language & Communication: Due to the nature of the clients and regions this role will be supporting, high fluency in English and Arabic (spoken and written), with strong client-facing communication skills is essential.</li>
<li>Proven experience in digital marketing, performance advertising, or ecommerce media strategy, with proven results driving growth for retail or ecommerce clients.</li>
<li>Strong analytical and problem-solving skills, able to turn complex performance data into actionable insights.</li>
<li>Hands-on experience managing web conversion campaigns and applying measurement frameworks, attribution models, and A/B testing.</li>
<li>Deep understanding of the Saudi and GCC ecommerce ecosystem, including seasonal trends, consumer behavior, and key retail moments.</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Sales-oriented mindset with strong account management skills, ideally with experience growing ecommerce clients across competitive verticals.</li>
<li>Familiarity with TikTok commerce solutions.</li>
<li>Experience running incrementality or conversion lift studies for retail or ecommerce clients.</li>
<li>Technical understanding of data tracking, product feed setup, and dynamic ad formats.</li>
<li>Strong communication and stakeholder management skills, with the ability to simplify technical concepts for non-technical partners.</li>
</ul>
Job Information
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client Solutions Manager (MENA Growth- Retail & eCommerce) - Global Business Solutions (Arabic Speaking)

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