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customer success advocate

UptimeAI Inc.

<div>
 
 UptimeAI is leading the way in predictive analytics and AI-driven solutions to optimize operational uptime and reduce downtime for industrial and enterprise clients. Our innovative platform harnesses cutting-edge data science to deliver actionable insights, ensuring maximum efficiency and reliability. UptimeAI uniquely combines Artificial Intelligence with Subject Matter Knowledge from 200+ years of cumulative experience to explain interrelations across upstream/downstream equipment, adapt to changes, identify problems, and give prescriptive diagnosis like a human expert would.
 
 
 
 
 
 
 Role : Customer Success Advocate
 
 
 
 
 Location:
 
 Masqa&tcedil;, Oman
 
 
 
 Department:
 
 
 Customer Success
 
 
 
 
 
 
 
 Role Overview
 
 
 
 The Customer Success Advocate serves as the primary point of contact for customers, acting as a trusted advisor who understands their technical and operational workflows, KPIs, and pain points. This role is pivotal in ensuring customers derive maximum value from the UptimeAI platform.
 
 
 We are seeking dynamic, innovative individuals with strong organizational skills to contribute to our customers' success through proactive engagement and collaborative experiences. As a Customer Success Advocate, you will play a key role in driving customer adoption, satisfaction, and value realization through the UptimeAI platform.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as a Subject Matter Expert in predictive analytics, operations &amp; maintenance, chemical engineering, and asset performance management for the process and manufacturing industries.
 </li>
 <li>
 Increase adoption and value capture by empowering and guiding customers to become self-sufficient on the UptimeAI platform, enabling them to review and respond to alerts independently.
 </li>
 <li>
 Collaborate with customers continuously to identify and realize value opportunities using the UptimeAI platform.
 </li>
 <li>
 Conduct in-depth training sessions for customers and address inquiries to enhance their knowledge of the platform.
 </li>
 <li>
 Understand customers' business goals, initiatives, and the value they derive from UptimeAI's solution.
 </li>
 <li>
 Identify additional use cases and features that can further enhance the value customers achieve.
 </li>
 <li>
 Efficiently address customer needs and contribute to process improvements for greater efficiency.
 </li>
 <li>
 Engage with customers and prospects in person for operational workshops (approximately 30% travel).
 </li>
 <li>
 Support internal stakeholders by generating case studies and value stories.
 </li>
 <li>
 Have familiarity with RCM, FMEA, and maintenance strategies in process industries, as well as condition monitoring of process equipment.
 </li>
 <li>
 Collaborating with the product team to ensure the roadmap aligns with customer business needs
 </li>
 </ul>
 
 
 
 
 
 Qualifications Preferred Qualifications
 
 
 <ul>
 <li>
 Proven Domain Expertise in Process Industries: Solid understanding of operations, maintenance, chemical engineering, or mechanical reliability in oil &amp; gas, chemicals, or manufacturing (e.g., RCM, FMEA, Condition Monitoring).
 </li>
 <li>
 Familiarity with Asset Performance Management (APM).
 </li>
 <li>
 Ability to Translate Technical Insights into Business Value: Skilled at identifying how predictive analytics contributes to cost savings or risk reduction.
 </li>
 <li>
 Experience with Data Analysis: Ability to troubleshoot issues and identify improvement opportunities through data.
 </li>
 <li>
 Communication and Training Skills: Proven ability to conduct training, explain technical concepts clearly, and guide users toward self-sufficiency.
 </li>
 <li>
 Leadership in New Technology or Business Initiatives: Experience in rolling out new initiatives and successfully managing the adoption of technology or processes.
 </li>
 <li>
 Strong Plus:
 </li>
 <li>
 Experience with SaaS Platforms or Digital Tools: Ideally with platforms focused on AI/ML, predictive maintenance, or industrial analytics.
 </li>
 <li>
 Familiarity with Customer Success Methodologies: Including driving adoption, managing stakeholder relationships, and aligning delivery to customer value milestones
 </li>
 </ul>
 
 
 
 
 
 
 Why to join UptimeAI:
 
 
 
 <ul>
 <li>
 
 Impact Industry-Wide Change:
 
 Contribute to transformative solutions that significantly improve operational efficiency and reliability for global clients.
 </li>
 <li>
 
 Collaborative and Growth-Oriented Environment:
 
 Join a talented, passionate team that values innovation, continuous learning, and professional growth.
 </li>
 <li>
 
 Opportunities for Leadership and Innovation:
 
 Lead pioneering projects, influence product development, and shape the future of industrial AI solutions.
 </li>
 </ul>
 
 
</div>

Customer Success Advocate

Canonical

<div>
 Canonical is building a comprehensive suite of multi-cloud and on-premise data solutions for the enterprise. We want to make it easy to operate any database on any cloud, or on premise. The data platform team covers the full range of data stores and data technologies, spanning from big data, NoSQL, cache-layer capabilities, and analytics; all the way to structured SQL engines like Postgres and MySQL. We aim to deliver fault-tolerant mission-critical distributed systems, and the world's best data platform.
 
 
 We are looking for technical Engineering Managers to lead teams focused on Big Data and MySQL databases. We write code in Python and encode modern operational practices for data applications at scale on Kubernetes and cloud machines.
 
 
 
 Location:
 
 
 This role can be filled in European, Middle East, African or any American region / time zone.
 
 
 
 What your day will look like
 
 
 <ul>
 <li>
 You will lead a team building scalable data solutions for Kubernetes and cloud machines
 </li>
 <li>
 You will hire, coach, mentor, provide feedback, and lead your team by example
 </li>
 <li>
 You will demonstrate sound engineering skill by directly contributing code when needed
 </li>
 <li>
 Effectively set and manage expectations with other engineering teams, senior management, and external stakeholders
 </li>
 <li>
 Advocate modern, agile software development practices
 </li>
 <li>
 Develop and evangelize great engineering and organizational practices
 </li>
 <li>
 Ensure that your team delivers excellent products that users love by maintaining a culture of quality and engineering excellence
 </li>
 <li>
 Grow a healthy, collaborative engineering culture aligned with the company's values.
 </li>
 <li>
 Be an active part of the leadership team and collaborate with other leaders in the organization
 </li>
 <li>
 Work from home with global travel twice yearly, for internal events of one or two weeks duration
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 A software engineering background, preferably with Python and Golang experience
 </li>
 <li>
 Experience running in production and at scale, preferably Big Data or MySQL
 </li>
 <li>
 Excellent judgement about people - their motivations, abilities, developmental needs, and prospects for success
 </li>
 <li>
 Proven ability to build high-quality, open-source software
 </li>
 <li>
 Proven to drive good engineering practices around performance and quality
 </li>
 <li>
 An open-minded attitude to new technologies and the drive to push the boundaries of what is possible
 </li>
 <li>
 The ambition to build products that improve how people operate software and infrastructure everywhere
 </li>
 <li>
 Love developing and growing people and have a track record of doing it
 </li>
 <li>
 Knowledgeable and passionate about software development
 
 
 </li>
 </ul>
 
 Additional Skills That You Might Also Bring
 
 
 
 <ul>
 <li>
 Specialist knowledge in one or more of Spark, Superset, MySQL, or similar
 </li>
 <li>
 Prior experience working with open source and a will to build products with the community
 
 
 </li>
 </ul>
 What we offer you
 
 
 Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
 
 
 In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
 
 
 <ul>
 <li>
 Fully remote working environment - we've been working remotely since 2004!
 </li>
 <li>
 Personal learning and development budget of 2,000USD per annum
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Parental Leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues at 'sprints'
 </li>
 <li>
 Priority Pass for travel and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
 
 
 Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.
 
 
</div>

Engineering Manager - Data Platform

Siemens

<div>Sales Manager - Muscat, Oman
We empower our people to stay resilient and relevant in a constantly evolving world. We&rsquo;re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you&rsquo;d make an outstanding addition to our vibrant international team.
Siemens Digital Industries is a leading innovator in automation and digitalization. Our mission is to support customers in maximizing growth, profit opportunities and ecological footprint in the discrete and process industries. Ready to create your own journey?
Join our Digital Industry as the Partner Sales Manager and help us transform the everyday by finding solutions and making the world a more inquisitive place for tomorrow.
You&lsquo;ll make an impact by:<ul><li>
Achieve Order Intake, Sales and Gross Margin targets within assigned region/customers.
</li><li>Generate and implement initiatives for the sales of complete DI portfolio through channels.</li><li>
Generate and implement customer development plans for the existing and new channels.
</li><li>Maintain and manage existing customers in the region. Create brand awareness for Siemens Channels.</li><li>
Regular update of customer information and pipeline in the CRM tool.
</li><li>Implement Electronic Order processing with assigned customers throughout the region.
</li><li>Actively promote CS portfolio elements throughout the region to maximize Life Cycle Business with assigned customers.
</li><li>Increase Customer Satisfaction.
</li><li>Develop siemens business with end users.
</li><li>Ability to work independently while collaborating with cross-functional teams.
</li><li>Develop and execute territory business plans aligned with Siemens strategic objectives.
</li><li>Monitor market trends, competitor activity, and customer needs within the territory.</li><li>
Ensure compliance with Siemens policies, ethical standards, and safety requirements.</li></ul>
Your success is grounded in<ul><li>
Strong knowledge of product sales.</li><li>
Bachelor&rsquo;s degree in electrical engineering/Electronics Engineering.
</li><li>5-6 years of experience in account management, customer-facing sales or similar roles.</li><li>
Willing to travel within Oman.</li><li>
Knowledge on Oman Ecosystem and market landscape.</li><li>
Proven track record of meeting or exceeding sales targets.</li><li>
Strong negotiation, presentation and relationship-building skills.</li><li>
Ability to understand and communicate technical solutions to diverse stakeholders.</li></ul>
You&rsquo;ll benefit from<ul><li>
1-day remote working per week as a global standard.</li><li>
Diverse and inclusive culture.</li><li>
An environment where everyone can bring their whole self and feel a sense of belonging.</li><li>
The foundation to develop personally and professionally.</li><li>
Extraordinary variety of learning &amp; development opportunities</li></ul>
Transform the everyday with us
We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
We celebrate the fact that our people are individuals and have different preferences and needs. If we all thought the same, we would never think of anything new! That&rsquo;s why we recruit extraordinary minds from all walks of life. We are committed to furthering our culture of diversity, equity and inclusion. We encourage applications from a diverse talent pool and are happy to give the opportunity to discuss flexibility and reasonable adjustment requirements. Many of our teams are working optimally in a remote, virtual adding to our ability to offer more flexibility on how you handle your time.
Please note: Only complete applications can be considered in the selection process.</div>

Territory Sales Manager - Oman

TÜV SÜD

<div>
 
 Job Title: Branch Manager - Oman
 
 
 Location: Muscat, Oman
 
 
 
 
 
 T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.
 
 
 Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 30,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
 
 
 
 
 
 
 Job Summary:
 
 
 
 The Branch Manager is responsible for leading and managing all operations within the assigned country, ensuring achievement of business objectives including profitability, revenue growth, cash flow, and quality targets. The role requires strong commercial acumen, strategic leadership, and operational excellence to deliver sustainable business performance while maintaining the highest standards of customer service and compliance with corporate policies.
 
 
 
 
 
 
 
 Your Tasks
 
 
 <ul>
 <li>
 Lead and oversee all business operations, administration, and financial performance within the country to ensure alignment with regional and global objectives.
 </li>
 <li>
 Take full accountability for profit and loss (P&amp;L), revenue, cash flow, and quality performance targets.
 </li>
 <li>
 Develop, propose, and implement the annual business plan and budget, including setting monthly, quarterly, and annual targets for growth and profitability.
 </li>
 <li>
 Monitor business performance and prepare regular performance reports and forecasts for regional management.
 </li>
 <li>
 Drive sales growth, identify new business opportunities, and ensure customer retention across all business units.
 </li>
 <li>
 Represent the organization in meetings, forums, and events with clients, partners, regulators, and other stakeholders in accordance with company policies and procedures.
 </li>
 <li>
 Lead, motivate, and manage the country team, including recruitment, performance management, capability development, and succession planning.
 </li>
 <li>
 Ensure operational excellence, compliance with T&Uuml;V S&Uuml;D&rsquo;s standards, and adherence to local laws and regulations.
 </li>
 <li>
 Conduct regular market research and competitor analysis to support strategic decision-making.
 </li>
 <li>
 Foster effective collaboration between business units, clients, vendors, and government bodies to strengthen business relationships and drive growth initiatives.
 </li>
 <li>
 Promote a culture of integrity, innovation, and continuous improvement within the country organization.
 </li>
 </ul>
 
 
 Your Qualifications and Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering or a related discipline.
 </li>
 <li>
 Postgraduate qualification (MBA or equivalent) in Business Management or Marketing is preferred.
 </li>
 <li>
 Minimum 10 years of progressive experience in business operations and management, including experience with multinational organizations.
 </li>
 <li>
 Demonstrated success in leading a business or large-scale operations, with strong understanding of financial management, sales, and business development.
 </li>
 <li>
 In-depth knowledge of the TIC industry, with proven ability to translate strategic goals into operational results.
 </li>
 </ul>
 
 
 Your Competencies
 
 
 <ul>
 <li>
 Strategic and Analytical Thinking
 </li>
 <li>
 Financial and Commercial Acumen
 </li>
 <li>
 Leadership and People Development
 </li>
 <li>
 Customer Focus and Relationship Management
 </li>
 <li>
 Market Awareness and Business Development
 </li>
 <li>
 Effective Communication and Negotiation
 </li>
 <li>
 Integrity, Accountability, and Professionalism
 </li>
 </ul>
 
 
 
 
 We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
 
 
 
 
 
 
 Work Area:
 
 Others
 
 
 
 Country/Region:
 
 Oman
 
 
 
 Job Location:
 
 Muscat
 
 
 
 Working Model :
 
 Field Work
 
 
 
 Employment Type:
 
 Full time / regular
 
 
 
 Company:
 
 TUV SUD ME Abu Dhabi
 
</div>

Branch Manager

Mandarin Oriental

<div>
 
 Barista
 
 
 
 Mandarin Oriental Muscat is looking for a
 
 Barista
 
 to join our
 
 Food and Beverage
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 <ul>
 <li>
 The Barista reports to the Food and Beverage Supervisor.
 </li>
 <li>
 As Barista you will be responsible for the following duties:
 </li>
 <li>
 To always following the production sequence of all beverage products and bar sequence of service.
 </li>
 <li>
 To always achieve the service and product delivery standards with a high degree of client care and service.
 </li>
 <li>
 To responsible the set-up and operation of a bar station/section.
 </li>
 <li>
 Provide services for guest such as order taking, promoting restaurant food and beverage offerings.
 </li>
 <li>
 Provide recommendation and prepare wine and creative cocktail choice for the guest.
 </li>
 <li>
 To co-ordinate the service of food and beverage efficiently and accurately.
 </li>
 <li>
 To report and follow up all maintenance defaults affecting efficient and professional delivery of service.
 </li>
 <li>
 To respond proactively to guest queries, followed by effective communication.
 </li>
 <li>
 To perform all duties related to restaurant opening/closing check list.
 </li>
 <li>
 Perform any other reasonable duties as required by the Bar Supervisor/ Assistant Manager
 </li>
 <li>
 To carry out daily, weekly, and monthly inventory
 </li>
 <li>
 Responsible for cash float and cashiering
 </li>
 <li>
 To maintain and order all the store requisition.
 </li>
 <li>
 To maintain the stocks rotation.
 
 
 </li>
 </ul>
 
 As Barista, We Expect From You
 
 
 
 <ul>
 <li>
 Minimum 2 years of experience working in a 5-star hotel environment
 </li>
 <li>
 A minimum of 1 year of Barista experience
 </li>
 <li>
 Excellent interpersonal skills
 </li>
 <li>
 Ability to understand guest needs and expectations and to deliver superior customer service with little input from others
 </li>
 <li>
 Perform job with attention to details and the ability to organize and handle multiple tasks effectively
 </li>
 <li>
 Clear communication; effective verbal communication skills in English.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Barista - six-month contract

Mandarin Oriental Hotel Group

<div>Barista

Mandarin Oriental Muscat is looking for a Barista to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat
Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

About the job
<ul>
<li>The Barista reports to the Food and Beverage Supervisor.
</li><li>As Barista you will be responsible for the following duties:
</li><li>To always following the production sequence of all beverage products and bar sequence of service.</li>
<li>To always achieve the service and product delivery standards with a high degree of client care and service.</li>
<li>To responsible the set-up and operation of a bar station/section.</li>
<li>Provide services for guest such as order taking, promoting restaurant food and beverage offerings.</li>
<li>Provide recommendation and prepare wine and creative cocktail choice for the guest.</li>
<li>To co-ordinate the service of food and beverage efficiently and accurately.</li>
<li>To report and follow up all maintenance defaults affecting efficient and professional delivery of service.</li>
<li>To respond proactively to guest queries, followed by effective communication.</li>
<li>To perform all duties related to restaurant opening/closing check list.</li>
<li>Perform any other reasonable duties as required by the Bar Supervisor/ Assistant Manager</li>
<li>To carry out daily, weekly, and monthly inventory</li>
<li>Responsible for cash float and cashiering</li>
<li>To maintain and order all the store requisition.</li>
<li>To maintain the stocks rotation.</li>
</ul>
As Barista, we expect from you:
<ul>
<li>Minimum 2 years of experience working in a 5-star hotel environment</li>
<li>A minimum of 1 year of Barista experience</li>
<li>Excellent interpersonal skills</li>
<li>Ability to understand guest needs and expectations and to deliver superior customer service with little input from others</li>
<li>Perform job with attention to details and the ability to organize and handle multiple tasks effectively</li>
<li>Clear communication; effective verbal communication skills in English.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

<div>
 
 F&amp;B Server
 
 
 
 
 Mandarin Oriental Muscat
 
 is looking for a
 
 F&amp;B Server
 
 to join our
 
 Food and Beverage
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 <ul>
 <li>
 Have a good understanding of the outlet&rsquo;s concept and food and beverage offerings and be able to verbally explain those to guests.
 </li>
 <li>
 Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.
 </li>
 <li>
 Be able to operate the required steps on the POS - point of sales system in order to process food and beverage orders.
 </li>
 <li>
 Be able to deliver service by understanding the guest requirements.
 </li>
 <li>
 Carry out all tasks in a friendly, courteous and efficient manner.
 </li>
 <li>
 Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.
 </li>
 <li>
 Be able to process MOHG Gift cards and other non-cash methods of payment.
 </li>
 <li>
 Perform any tasks relating to billing according to hotel standards and cashiering policies.
 </li>
 <li>
 Ensure all dishes are presented in compliance with hotel standards and food &amp; beverage specifications.
 </li>
 <li>
 Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned.
 </li>
 <li>
 Assist in picking up all required stocks, including linen, beverage, dried goods and
 
 
 </li>
 </ul>
 others and arrange them accordingly.
 
 
 <ul>
 <li>
 Ensure product knowledge is up to date.
 </li>
 <li>
 Ensure that management and kitchen colleagues are informed of any special guest preferences or allergies.
 </li>
 <li>
 Support as required other outlets as assigned by the Restaurant/ Outlet Manager.
 </li>
 <li>
 Any other reasonable tasks as assigned by the Restaurant/ Outlet Manager.
 </li>
 <li>
 Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.
 </li>
 <li>
 Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.
 </li>
 <li>
 Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.
 </li>
 <li>
 Have a natural, warm smile and a friendly and passionate approach towards guests.
 </li>
 <li>
 Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions.
 </li>
 <li>
 Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
 </li>
 <li>
 Report guest&rsquo;s preference to superiors and act upon them whenever known.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Food and Beverage Server

Explore 86+ Customer success advocate in Muscat this February. Find roles across top companies and apply now to boost your career.

86 customer success advocate jobs In Muscat

Customer Success Advocate

Engineering Manager - Data Platform

Territory Sales Manager - Oman

Branch Manager

Barista - six-month contract

Barista - six-month contract

Food and Beverage Server