client success manager – 1 Jobs in Islamabad Pakistan

client success manager – 1

customer sales representative Jobs in Islamabad Pakistan

customer sales representative

customer service representative Jobs in Islamabad Pakistan

customer service representative

customer solutions specialist - smb Jobs in Islamabad Pakistan

customer solutions specialist - smb

customer support executive Jobs in Islamabad Pakistan

customer support executive

customer success analyst

InEvent

<div>
 
 About Inevent
 
 
 
 InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers.
 
 
 
 Who We Are
 
 
 
 InEvent is a remote event tech company with InEventers in over 13 different countries, speaking together more than 27 different languages. We are a global team.
 
 
 InEventers are a unique team, with a shared Vision of growth and Values. We allow you to be yourself, and we encourage open communication. The most important thing here is not your experience, but your curiosity and passion to learn and grow with us!
 
 
 
 CUSTOMER SUCCESS SPECIALIST APAC REGION
 
 
 
 We look for people who are passionate about customer experience and nurturing relations! Your daily goal will be to WOW InEvent's users with your guidance and support, always staying connected with your team. Your experience is not the most important factor here, but your will to learn and make it happen!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support InEvent clients via chat support, emails, and virtual calls with high energy and active listening.
 </li>
 <li>
 Meet CS KPIs of response time, average handling time, and Customer Satisfaction (CSAT) on all queries;
 </li>
 <li>
 Identify issues with customers, investigate queries and report issues and/or potential improvements to InEvent&rsquo;s development team;
 </li>
 <li>
 Learn continuously about tech and platform updates;
 </li>
 <li>
 Work with team members to test and improve performance using the platform;
 </li>
 <li>
 Become a subject matter expert (SME) on the InEvent product.
 
 
 </li>
 </ul>
 
 PRE-REQUISITES
 
 
 
 <ul>
 <li>
 Fluent English to communicate in writing and voice with customers around the world;
 </li>
 <li>
 Fluency in other languages is a plus;
 </li>
 <li>
 Experience with Customer Success or similar;
 </li>
 <li>
 Experience in a SaaS or tech company;
 </li>
 <li>
 Outstanding communication skills and empathy;
 </li>
 <li>
 Flexibility and adaptability to service multicultural customers;
 </li>
 <li>
 Very (very) resilient to learn continuously in a startup!
 
 
 </li>
 </ul>
 
 PERKS
 
 
 
 <ul>
 <li>
 Global Health Insurance, including $0 deductible and outpatient;
 </li>
 <li>
 Paid Time Off (PTO);
 </li>
 <li>
 Language Learning Programs;
 </li>
 <li>
 Annual Summits;
 </li>
 <li>
 Monthly Lunch days and activities;
 </li>
 <li>
 Monthly/Quarterly Challenges and Games with Prizes;
 </li>
 <li>
 Birthday Gift and Work Anniversary Gifts.
 
 
 </li>
 </ul>
 
 CONTRACT:
 
 This is a Permanent, Full-time position (40h per week), with an Independent Contractor status.
 
 
 If you think this position is for you, bring along your personal notebook (Mac or Windows) and a mobile device (iOS or Android), and come work with us!
 
 
 #Inspiration - To learn more about us and our values visit us
 
 here
 
 .
</div>

Customer Success Analyst

Inbox Business Technologies

<div>Inbox Business Technologies is looking for a Sales Analyst, who will support business development and sales operations by driving lead generation, opportunity management, and customer engagement across international markets. The role requires close coordination with internal stakeholders, strong analytical skills, and a customer-centric mindset to support revenue growth and long-term client relationships.
Employment Type: Full-time employment
Responsibilities<ul><li>
Support international business development and sales activities</li><li>
Generate and qualify leads and convert prospects into opportunities and business cases</li><li>
Engage with internal stakeholders to fulfill customer requirements</li><li>
Develop technical and commercial proposals with stakeholder support</li><li>
Manage assigned accounts and support customer success activities</li><li>
Ensure customer satisfaction and long-term relationship management</li><li>
Execute sales outreach efforts across multiple channels</li><li>
Conduct market research and suggest sales alignment strategies</li><li>
Analyze customer behavior and provide actionable insights</li><li>
Track technology trends and competitive market dynamics</li><li>
Participate in sales process optimization initiatives</li><li>
Manage end-to-end sales cycles using CRM tools</li><li>
Demonstrate strong time management and prioritization skills</li><li>
Collaborate effectively within cross-functional teams</li><li>
Maintain a strong customer-focused approach</li></ul> 

Requirements 
<ul><li><ul><li>
Bachelor&rsquo;s degree (Business, Management, IT, Engineering, or related field)
</li><li>Minimum 4 years of experience in a relevant role (Sales Operations, Sales Support, Business Development support, or similar)
</li><li>Understanding of international sales processes and B2B sales environments
</li><li>Strong communication and stakeholder coordination skills
</li><li>Analytical mindset with the ability to convert data into insights
</li><li>Ability to work in a fast-paced, target-driven environment
</li><li>Strong teamwork and collaboration skills
</li><li>Excellent organizational and time management abilities
</li></ul></li></ul>Preferred Attributes<ul><li><ul><li>
Exposure to international markets or B2B sales environments
</li><li>Familiarity with technology, IT services, or consulting sales
</li><li>Proactive, detail-oriented, and solution-focused mindset
</li><li>Familiarity with:
</li><li><ul><li>CRM systems for managing leads, opportunities, and sales cycles
</li><li>Spreadsheet tools for number crunching, pricing, and analysis
</li><li>Presentation tools for business cases and client presentations
</li><li>Document tools for proposals, commercial documents, and reports
</li><li>Reporting and analytics tools for sales insights and performance tracking
</li><li>Communication and collaboration tools for internal and client coordination
</li><li>Market research and prospecting tools for industry and competitor analysis
</li></ul></li></ul></li></ul>Growth Path
This role can progress into a Senior Sales Analyst or Account Manager position with increased ownership of key accounts, revenue growth, and opportunities. With continued performance and skill development, further growth can lead to a sales leadership role supporting regional and international expansion.
Equal Opportunity &amp; Inclusion
We are proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity or expression, national origin, age, disability, genetic information, or pregnancy.
At Inbox Business Technologies, we celebrate diversity and strive to create an inclusive space where every team member is valued. We strongly encourage applicants from underrepresented backgrounds to apply and contribute their unique ideas, experiences, and voices to a company that believes in equality and embraces new ways of thinking.</div>

Sales Analyst - International Sales

Menzies Aviation

<div>Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people. 


Role Purpose

As a Global IT Service Desk, we pride ourselves on offering a high quality, friendly, knowledgeable and professional service. Our Mission is to continually develop our service to meet and exceed customer expectations and contribute to the success of Menzies Aviation. We do this through the provision of timely, consistently high quality and professional IT support at every customer contact. You'll see that there's no other sector like aviation to work in!

As a Service Desk Analyst, you'll enjoy plenty of variety and will have our full support and training, for the whole of your career journey with us.

If you are enthusiastic individual, with excellent customer service skills, and looking to be a part of our exciting and dynamic team, we offer a range of benefits and will support your progression and development as you start your career journey with us. This role is based in Islamabad, Pakistan so all applicants must be within commutable distance of the office. 


What you will be doing
<ul>
<li>Ensuring Incident and Requests are logged, tracked, resolved and measured within the given SLAs, whilst ensuring adherence to ITIL processes.</li>
<li>Ensuring the correct priority is given to Incidents.</li>
<li>Ensuring all P1 Incidents follow Incident Management process.</li>
<li>Ensuring process are executed to the set targets and SLAs.</li>
<li>Ensuring the CMDB is updated with all adds moves and changes.</li>
</ul>
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information. 


Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing &amp; compliance. 


What we are looking for
<ul>
<li>Demonstrable 1-3 years of experience in a Service Desk environment.</li>
<li>Excellent telephone manner.</li>
<li>Ability to problem solve.</li>
<li>Excellent written and verbal communication skills.</li>
<li>ITIL Foundation awareness.</li></ul> 


Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider. 

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here. 


Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!</div>

IT Service Desk Analyst

Wolfiz Solutions Pvt. Ltd

We&rsquo;re looking for Business Analyst (IT) with hands-on experience in software projects to bridge between business stakeholders and engineering teams, ensuring requirements are clear, structured, and aligned with business goals.Requirements<ul><li>Conduct stakeholder meetings, Gather, analyze, and document functional &amp; non-functional requirements.</li><li>Perform gap analysis and impact analysis.</li><li>Create BRD, FSD, PRD, and user stories, Prepare process flows, data flow diagrams, and system interaction diagrams</li><li>Maintain requirement traceability matrix (RTM), Define acceptance criteria and support UAT</li><li>Work closely with Product Manager, Developers, QA, and Designers.</li><li>Assist in backlog grooming and prioritization, Clarify business rules and edge cases for development teams</li><li>Support sprint planning and release planning</li></ul>Required Skills &amp; Qualifications<ul><li>2+ years of experience as a Business Analyst in IT/software projects</li><li>Strong understanding of SDLC and Agile methodologies</li><li>Experience writing user stories and acceptance criteria</li><li>Familiarity with REST APIs, databases, and system integrations, tools like Jira and confluence</li><li>Strong analytical and problem-solving skills</li></ul>Bonus Points<ul><li>Experience in Logistics, Fleet Management, or Driver Management Systems</li><li>Knowledge of GPS tracking systems, telematics, trip management, fuel monitoring, or route optimization</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Business Analysis: 2 years (Required)</li></ul>Location:<ul><li>Islamabad Gpo (Required)</li></ul>Work Location: In person

Business Analyst (IT)

Telerelation

Job Description: Financial AnalystLocation: NSTP NUST, IslamabadWork Hours: 1:00 PM &ndash; 9:00 PM (8 working hours)Job Schedule: Full-timeJob Level: L2Company: TelerelationJob SummaryTelerelation is seeking a dynamic and results‑oriented Financial Analyst to join our team. The Financial Analyst will be responsible for supporting core accounting and finance functions, including accounts receivable, payroll processing, financial reporting, and general ledger maintenance. The ideal candidate will have a strong foundation in accounting principles, proficiency in financial software tools, and the ability to deliver accurate, timely, and compliant financial information. This role emphasizes precision, analytical thinking, and collaboration with the accounting team to ensure financial integrity and operational efficiency.Key Responsibilities<ul><li>Process accounts receivable transactions accurately and in a timely manner.</li><li>Assist with invoice processing, vendor payments, and reconciliation of vendor statements.</li><li>Prepare and maintain financial records, including journal entries, general ledger entries, and bank reconciliations.</li><li>Support payroll processing, including data entry, payroll calculations, and tax filings.</li><li>Assist in the preparation of financial reports, budgets, and forecasts.</li><li>Contribute to month‑end and year‑end closing procedures.</li><li>Maintain accurate and organized financial records and documentation.</li><li>Assist with audits and compliance requirements.</li><li>Provide support to the accounting team as needed.</li><li>Perform spot checks across accounting systems to ensure data integrity and accuracy.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or professional certifications such as ACCA, CFA, or CA.</li><li>2+ years of experience in accounting or finance roles.</li><li>Proficiency in accounting software such as QuickBooks Desktop, or similar.</li><li>Strong understanding of accounting principles and practices.</li><li>Excellent attention to detail and accuracy in data entry and record‑keeping.</li><li>Strong analytical and problem‑solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and collaboratively in a team environment.</li><li>Proficiency in Microsoft Office Suite, especially Excel.</li><li>Knowledge of relevant accounting regulations and compliance requirements.</li></ul>Benefits<ul><li>Competitive salary</li><li>Health insurance</li><li>Professional development opportunities</li><li>Fuel cards</li><li>Bi‑annual bonuses</li><li>Eid bonuses</li></ul>About UsTelerelation is a global IT services and consulting company delivering intelligent, scalable solutions across software, data, mechanical, electrical, and civil domains. We help organizations thrive by combining deep technical expertise with clear, honest communication and a commitment to doing what&rsquo;s right.Our TeamWe are a team of thoughtful problem-solvers who lead with empathy, fairness, honesty, and ownership &mdash; values that shape how we work, collaborate, and grow. We foster an environment where curiosity is encouraged, learning is continuous, and every individual feels trusted and supported. Whether you're beginning your journey or bringing seasoned experience, you'll find a culture that respects your voice, challenges you to excel, and celebrates your contributions.Apply NowJoin a dynamic team committed to financial excellence. Send your resume to hr@telerelation.com to begin your journey with Telerelation.Application Question(s):<ul><li>Do you have any professional certificiation like ACCA, CFA, or CA?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Accounting and Finance: 2 years (Required)</li></ul>Work Location: In person

Financial Analyst

Magna Foodservice Limited

Overview:We are seeking a skilled and experienced Business Intelligence (BI) Analyst to join our team. As a BI Analyst with at least 4 years of experience, you will play a crucial role in analyzing complex data sets, generating actionable insights, and providing data-driven recommendations to drive business growth and efficiency. Your expertise in data analysis, reporting, and visualization will contribute to strategic decision-making and help stakeholders understand key business metrics.Responsibilities:<ul><li>Data Analysis: Collect, interpret, and analyze large volumes of data from various sources to identify trends, patterns, and correlations. Apply statistical techniques and advanced analytics to extract meaningful insights.</li><li>Reporting and Dashboards: Develop and maintain reports, dashboards, and data visualizations using BI tools such as Tableau, Power BI, or similar tools. Present information in a clear, concise, and visually appealing manner to stakeholders at different levels.</li><li>Data Modeling and ETL: Collaborate with data engineers to design and optimize data models that support reporting and analytics needs. Assist in the extraction, transformation, and loading (ETL) of data from various systems into the data warehouse.</li><li>Requirements Gathering: Work closely with business stakeholders to understand their reporting and analytics requirements. Translate business needs into technical specifications and recommend appropriate data solutions.</li><li>Performance Monitoring: Monitor key performance indicators (KPIs) and develop tracking mechanisms to evaluate business performance. Identify opportunities for improvement and provide recommendations to drive operational efficiency and effectiveness.</li><li>Data Quality and Governance: Ensure data accuracy, consistency, and integrity by implementing data quality controls and performing regular data audits. Contribute to data governance initiatives and adhere to data privacy and security policies.</li><li>Cross-functional Collaboration: Collaborate with teams across the organization, including finance, marketing, operations, and IT, to gather insights and support decision-making processes. Act as a subject matter expert on data analytics and provide training and guidance to stakeholders as needed.</li><li>Continuous Learning and Innovation: Stay updated with the latest trends and advancements in BI and data analytics. Explore new tools, techniques, and methodologies to improve data analysis capabilities and drive innovation within the organization.</li></ul>Qualifications:<ul><li>Bachelor's degree in a relevant field such as Computer Science, Statistics, Mathematics, or Business Analytics.</li><li>Minimum of 4 years of professional experience as a BI Analyst.</li><li>Strong proficiency in SQL for data extraction and manipulation.</li><li>Experience with at least one BI tool such as Tableau, Power BI, QlikView, or similar tools.</li><li>Advanced knowledge of data visualization principles and best practices.</li><li>Solid understanding of data modeling concepts and ETL processes.</li><li>Proficiency in statistical analysis and familiarity with statistical tools such as R or Python.</li><li>Strong problem-solving skills and the ability to translate complex data into actionable insights.</li><li>Excellent communication and presentation skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.</li><li>Strong attention to detail and a commitment to delivering high-quality work.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Office is located in Pakland City Center, I-8 Markaz, Islamabad. We are operating in Evening time, 2pm to 11pm.</li></ul>Are you willing to work in these timings and location ?Experience:<ul><li>Business Analysis: 4 years (Required)</li></ul>Work Location: In person

Data Analyst (UK-Based Company)

Provox Global Solutions

We are seeking an experienced Data Analyst with strong expertise in DOMO to join our data analytics team. The ideal candidate will be responsible for designing, developing, and maintaining business intelligence dashboards and reports using the DOMO platform, while providing actionable insights to drive data-driven decision-making across the organization.Key Responsibilities<ul><li>Design, develop, and maintain interactive dashboards and visualizations in DOMO to support business objectives</li></ul><ul><li>Extract, transform, and load (ETL) data from multiple sources into DOMO using DataFlows, Connectors, and APIs</li></ul><ul><li>Collaborate with business stakeholders to understand reporting requirements and translate them into technical specifications</li></ul><ul><li>Optimize DOMO DataFlows and datasets for performance and efficiency</li></ul><ul><li>Perform data quality checks and validation to ensure accuracy and consistency of data</li></ul><ul><li>Create and maintain documentation for DOMO reports, dashboards, and data processes</li></ul><ul><li>Provide training and support to end-users on DOMO platform usage and best practices</li></ul><ul><li>Conduct ad-hoc analysis and generate insights to support strategic business decisions</li></ul><ul><li>Monitor dashboard performance and implement improvements based on user feedback</li></ul><ul><li>Stay current with DOMO platform updates, new features, and best practices</li></ul>Required Qualifications<ul><li>Bachelor's degree in Computer Science, Information Systems, Data Analytics, Business Analytics, or related field</li></ul><ul><li>2-4 years of experience as a Data Analyst or similar role</li></ul><ul><li>Proven experience with DOMO platform, including dashboard creation, Data Flows, and data connectors</li></ul><ul><li>Experience with ETL processes and data integration</li></ul><ul><li>Proficiency in data visualization best practices and storytelling with data</li></ul><ul><li>Strong analytical and problem-solving skills</li></ul><ul><li>Excellent communication skills with ability to present complex data to non-technical stakeholders</li></ul>Preferred Qualifications<ul><li>DOMO certification (e.g., DOMO Certified Analyzer, DOMO Certified Developer)</li></ul><ul><li>Experience with other BI tools (Tableau, Power BI, Looker)</li></ul>Technical Skills<ul><li>DOMO platform (Dashboards, Cards, DataFlows, Magic ETL, SQL DataFlows, Connectors)</li></ul><ul><li>Data visualization tools and techniques</li></ul><ul><li>Microsoft Excel (advanced functions, pivot tables, data analysis)</li></ul><ul><li>Database management systems (MySQL, PostgreSQL, SQL Server, etc.)</li></ul><ul><li>Data modeling and schema design</li></ul>Job Type: Contract Contract length: 3 monthsWork Location: In person

Data Analyst - DOMO

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