sales executive

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

customer support executive Jobs in Lahore

customer support executive

customer success associate

Burq

<div>About Burq
Burq started with an ambitious mission: to turn the complex process of offering delivery into a simple, turnkey solution. It&rsquo;s a big mission, and now we want you to join us in making it even bigger.
We&rsquo;re proud to be recognized as one of Fast Company&rsquo;s Best Workplaces for Innovators and a 2025 Inc. Magazine Power Partner, awards that highlight how we&rsquo;re redefining the future of logistics while empowering our partners to grow.
Backed by leading Silicon Valley investors like Village Global, the fund whose investors include Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman, and Sara Blakely, we&rsquo;ve built a world-class team across the globe.
We operate at scale but remain small enough for every person to have a massive impact. There&rsquo;s a lot of important work ahead, and joining Burq means the opportunity to grow faster than ever while doing the most meaningful work of your career.
Here&rsquo;s a quick overview of what you will be doing:
Description:
We&rsquo;re looking for a Customer Success Manager to support our growing customer base and help ensure they have a smooth and successful experience with our platform. You&rsquo;ll work closely with customers on day-to-day needs, drive product adoption, and assist in maintaining strong relationships while acting as a key point of contact for basic queries and support.
This role is ideal for someone who is proactive, detail-oriented, and enjoys working in a fast-paced startup environment while supporting multiple accounts and delivering a great customer experience.
What you'll do: 
 
<ul><li>Support the onboarding process for new SMB customers, including basic setup and coordination with internal teams</li><li>
Assist customers with platform usage, issue resolution, and general queries</li><li>
Work closely with the Manager Customer Success to ensure smooth account management</li><li>
Maintain and update customer data in CRM tools like HubSpot</li><li>
Identify at-risk customers and escalate concerns to the Customer Success Manager</li><li>
Coordinate with sales and operations teams to ensure smooth handoff and service delivery</li><li>
Follow defined processes to ensure a consistent and positive customer experience</li><li>
Contribute to improving onboarding and support workflows</li></ul> 

Requirements 
<ul><li>
1&ndash;3 years of experience in Customer Success, or Account Management, preferably in a B2B or tech-enabled environment</li><li>
Experience working with SMB customers</li><li>
Familiarity with CRM tools (e.g., HubSpot) and basic data handling</li><li>
Basic understanding of Customer Onboarding processes</li><li>
Strong communication skills with the ability to engage and support customers effectively</li><li>
Good analytical and problem-solving skills</li><li>
Ability to work in a fast-paced environment and manage multiple tasks</li><li>
Prior experience in a Startup or Tech company is a plus</li></ul> 
 
 
Benefits 
Investing in you 
 
<ul><li>Competitive salary
</li><li>Medical</li><li>
Educational courses</li></ul>
Generous Time Off
At Burq, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Customer Success Manager

<div>
 
 About Burq
 
 
 
 Burq started with an ambitious mission: to turn the complex process of offering delivery into a simple, turnkey solution. It's a big mission, and now we want you to join us in making it even bigger. 🚀
 
 
 We're proud to be recognized as one of Fast Company's Best Workplaces for Innovators and a 2025 Inc. Magazine Power Partner, awards that highlight how we're redefining the future of logistics while empowering our partners to grow.
 
 
 Backed by leading Silicon Valley investors like Village Global, the fund whose investors include Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman, and Sara Blakely, we've built a world-class team across the globe.
 
 
 We operate at scale but remain small enough for every person to have a massive impact. There's a lot of important work ahead, and joining Burq means the opportunity to grow faster than ever while doing the most meaningful work of your career.
 
 
 Here's a quick overview of what you will be doing:
 
 
 
 Description:
 
 
 
 We're looking for a Customer Success Manager to support our growing customer base and help ensure they have a smooth and successful experience with our platform. You'll work closely with customers on day-to-day needs, drive product adoption, and assist in maintaining strong relationships while acting as a key point of contact for basic queries and support.
 
 
 This role is ideal for someone who is proactive, detail-oriented, and enjoys working in a fast-paced startup environment while supporting multiple accounts and delivering a great customer experience.
 
 
 
 What you'll do:
 
 
 
 <ul>
 <li>
 Support the onboarding process for new SMB customers, including basic setup and coordination with internal teams
 </li>
 <li>
 Assist customers with platform usage, issue resolution, and general queries
 </li>
 <li>
 Work closely with the Manager Customer Success to ensure smooth account management
 </li>
 <li>
 Maintain and update customer data in CRM tools like HubSpot
 </li>
 <li>
 Identify at-risk customers and escalate concerns to the Customer Success Manager
 </li>
 <li>
 Coordinate with sales and operations teams to ensure smooth handoff and service delivery
 </li>
 <li>
 Follow defined processes to ensure a consistent and positive customer experience
 </li>
 <li>
 Contribute to improving onboarding and support workflows
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1-3 years of experience in Customer Success, or Account Management, preferably in a B2B or tech-enabled environment
 </li>
 <li>
 Experience working with SMB customers
 </li>
 <li>
 Familiarity with CRM tools (e.g., HubSpot) and basic data handling
 </li>
 <li>
 Basic understanding of Customer Onboarding processes
 </li>
 <li>
 Strong communication skills with the ability to engage and support customers effectively
 </li>
 <li>
 Good analytical and problem-solving skills
 </li>
 <li>
 Ability to work in a fast-paced environment and manage multiple tasks
 </li>
 <li>
 Prior experience in a Startup or Tech company is a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Investing in you 🙏
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Medical
 </li>
 <li>
 Educational courses
 
 
 </li>
 </ul>
 Generous Time Off 🏝
 
 
 At Burq, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
</div>

DYNAMIC SOLUTIONS

Job Title: Customer Success RepresentativeJob Type: Full-Time Shift: RotationalJob Summary:We are seeking proactive and customer-oriented individuals to join our Customer Success team. The ideal candidate will handle customer interactions across multiple channels, ensuring timely resolution of queries while maintaining high service standards.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, chat, and ticketing systems</li><li>Make outbound calls for follow-ups and feedback</li><li>Identify and resolve customer issues effectively</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain accurate records in CRM systems</li><li>Support process improvements and customer experience initiatives</li><li>Identify upselling opportunities where relevant</li><li>Handle escalations and ensure proper closure</li></ul>Requirements:<ul><li>Minimum Intermediate qualification</li><li>6+ months of experience in customer support or a similar role</li><li>Strong verbal and written communication skills</li><li>Basic technical troubleshooting knowledge</li><li>Proficiency in MS Excel or Google Sheets</li><li>Ability to work in rotational shifts</li><li>Strong problem-solving and customer-handling skills</li></ul>Preferred Skills:<ul><li>Customer-first attitude</li><li>Ability to multitask and manage time effectively</li><li>Attention to detail</li></ul>Apply now to be part of a dynamic and growing team.Work Location: In person

Customer Success Representative

Hurak Education Services

*Excellent spoken and written English is a must.About CompanyHurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Success ExecutivePosition Title: Customer Success ExecutiveTiming: 12:30 PM to 09:30 PM.Location: DHA Phase 6 LahoreJob Type: On-SiteResponsibilities<ul><li>Handle Queries, Requests and Complaints from customers tactfully.</li><li>Class management, Exam bookings, certifications and any other operational task.</li><li>Follow standard processes and procedures when it comes to providing the solution.</li><li>Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.</li><li>Achieve superior customer engagement and ensure a significant improvement in customer experience.</li><li>Must be able to overcome objections and handle customer pushback.</li></ul>Qualifications<ul><li>Bachelor's degree or relevant work experience</li><li>Proficiency in English skills, both writing and verbal</li><li>2 or 2+ year of experience, Fresher&rsquo;s can also apply.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Can you easily commute to DHA Phase 6 Lahore ?</li><li>What is your current salary ?</li><li>How fluent are you in English language ?</li></ul>Work Location: In person

Central Tech Services

Pexdel.com is seeking a Customer Success Executive to manage and deliver excellent client support for our international campaigns. The ideal candidate will have experience handling customer support teams, maintaining service quality, and ensuring client satisfaction.Key Responsibilities:<ul><li>Manage and support existing customers to ensure satisfaction and retention</li><li>Handle customer queries via calls, emails, and chat in a timely manner</li><li>Provide product/service guidance and resolve customer issues effectively</li><li>Maintain strong communication and follow-ups with clients</li><li>Identify opportunities to improve customer experience</li><li>Work closely with internal teams to resolve escalations</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Problem-solving and customer handling abilities</li><li>Basic understanding of CRM tools (preferred)</li><li>Ability to work in a fast-paced environment</li><li>Freshers with good communication skills can also apply</li></ul>Note: Female candidates are encouraged to applyWilling to work in Night shift.Must have Minimum 2-3 years Experience.Must be Fluent in English.Location: Central Tower 2, Hali Road, Gulberg 3, Lahore Job Type: Full-time, Onsite Shift Timings: (6:00 PM &ndash; 3:00 AM, Monday to Friday)How to Apply: Apply directly on indeed or Send your CV to +92 328 1648517.Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Success Executive (Female candidates are encouraged to apply)

Taraki

<div>
 Our client
 
 Navigator HR
 
 is looking
 
 Assistant Manager Customer Success
 
 in
 
 Lahore.
 
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support day-to-day supervision of the Customer Success team and ensure smooth execution of customer- facing operations.
 </li>
 <li>
 Monitor team accountability, responsiveness, documentation quality, meeting follow-ups, and adherence to service standards.
 </li>
 <li>
 Ensure customer health updates, red flags, internal notes, meeting minutes, and action trackers are maintained accurately and on time.
 </li>
 <li>
 Build and sustain strong customer relationships while proactively identifying service risks, escalation points, and retention concerns.
 </li>
 <li>
 Coach team members on communication standards, professionalism, ownership, and structured customer handling.
 </li>
 <li>
 Support onboarding, probation reviews, performance conversations, and capability development of team members.
 </li>
 <li>
 Coordinate with internal stakeholders to align on commitments, priorities, and issue resolution for assigned customers.
 </li>
 <li>
 Recommend and implement process improvements that strengthen reporting discipline, service consistency, and operational efficiency.
 </li>
 <li>
 Selection Criteria / Required Competencies
 </li>
 <li>
 Proven ability to manage teams, enforce accountability, and create a disciplined yet supportive working environment.
 </li>
 <li>
 Strong customer relationship management skills with the ability to handle critical conversations and service- sensitive situations professionally.
 </li>
 <li>
 Excellent verbal and written communication skills, including the ability to draft clear updates, meeting minutes, and performance feedback.
 </li>
 <li>
 Sound judgment, emotional intelligence, and maturity in balancing people management with organizational requirements.
 </li>
 <li>
 Strong problem-solving and escalation-handling capability with a proactive and solution-oriented approach.
 </li>
 <li>
 High ownership, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
 </li>
 <li>
 Comfort with performance tracking, reporting, process monitoring, and structured follow-through on action items.
 </li>
 <li>
 Digital literacy and working proficiency in tools such as Zoom, Microsoft Teams, Outlook, and other collaboration platforms.
 </li>
 <li>
 Strong follow-up and follow-through skills to ensure timely execution, coordination, and closure of tasks.
 
 </li>
 </ul>
</div>

Assistant Manager Customer Success - Navigator HR

My Tutor Source (MTS)

Job Title: Customer Success ExecutiveLocation: DHA Phase 1, LahoreShift Timings: 1:00 PM &ndash; 10:00 PM (With Alternative Saturdays On)My Tutor Source is dedicated to providing exceptional tutoring experiences to our customers. We pride ourselves on our commitment to customer satisfaction and are seeking a passionate individual to join our team as a Senior Customer Success.Responsibilities include but are not limited to:<ul><li>Introducing customers to the company&rsquo;s services through detailed sessions.</li><li>Arranging teachers for demo/intro sessions and assigning classes.</li><li>Conducting regular follow-ups with customers.</li><li>Maintaining regular communication with students and teachers to ensure excellent service delivery.</li><li>Monitoring activities and collecting feedback from existing customers to identify areas for service improvement and implementing feasible customer suggestions.</li><li>Building strong customer relationships and proactively engaging with them to improve customer retention.</li><li>Conducting extensive research for prospecting and building mature leads.</li><li>Performing inside sales activities, including extensive research, data analysis, and taking action based on results and indicators.</li><li>Coordinating and completing multiple tasks alongside the entire team.</li><li>Updating the database and maintaining accurate records.</li><li>Scheduling intro/demo sessions with available teachers.</li><li>Monitoring teachers&rsquo; schedules and assigning them intro sessions and students.</li><li>Writing content for various purposes.</li><li>Conducting trial sessions for new clients and converting them into paying customers.</li><li>Scheduling classes for successful trials and managing the scheduled hours of clients (students).</li><li>Consistently aiming to achieve monthly and annual goals/targets.</li></ul>Application Question(s):<ul><li>How many years of experience you have?</li><li>If selected than in how many days you can join?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Customer Success Executive

Explore 710+ Customer success associate in Lahore this April. Find roles across top companies and apply now to boost your career.

710 customer success associate jobs In Lahore

Customer Success Manager

Customer Success Manager

Customer Success Representative

Customer Success Representative

Customer Success Executive (Female candidates are encouraged to apply)

Assistant Manager Customer Success - Navigator HR

Customer Success Executive