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customer success manager

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Customer Success Manager 2:
 
 
 Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Own and manage the customer service experience, Act as the primary point of contact for customer escalations.
 </li>
 <li>
 Own overall operational account(s) health
 </li>
 <li>
 Internal reporting to ensure key SLA and metrics are being met.
 </li>
 <li>
 Conduct operationally focused business reviews routinely with Account manager and Client.
 </li>
 <li>
 Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards
 </li>
 <li>
 Listen for customer pain points and coordinate the appropriate resources to alleviate.
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Provide quick resolution to client concerns.
 </li>
 <li>
 Coordinate with internal operational teams to minimize risks.
 </li>
 <li>
 Performance Management
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Ensure support consistency across assigned accounts.
 </li>
 <li>
 Measure performance against SLAs
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Own and manage the client operational relationship.
 </li>
 <li>
 Consistent engagement with key operational contacts at the client
 </li>
 <li>
 Understanding of client&rsquo;s needs and Zones operational offerings
 </li>
 <li>
 Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.
 </li>
 <li>
 Ensuring any client-related issues are properly addressed to the satisfaction of the client.
 </li>
 <li>
 Own overall operational account health
 </li>
 <li>
 Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.
 </li>
 <li>
 Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.
 </li>
 <li>
 Ensure account documentation is up to date and accurate.
 </li>
 <li>
 Utilize CAM Dashboard daily as well as other reporting elements to ensure key metrics are being met.
 </li>
 <li>
 Identify opportunities for account development.
 </li>
 <li>
 Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.
 </li>
 <li>
 Drive account entanglement through the expansion of operational offerings
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.
 </li>
 <li>
 Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.
 </li>
 <li>
 Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 3 years of customer service and/or account management experience
 </li>
 <li>
 Familiarity with order fulfillment, corporate purchasing
 </li>
 <li>
 Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.
 </li>
 <li>
 Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Experience presenting to top-tier clients.
 </li>
 <li>
 Ability to work with little or no supervision.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 6:00 PM to 3:00 AM (Pk time)
</div>

Client Success Manager – 2

Edge

<div>
 
 
 About Edge
 
 
 
 At Edge Technologies, we&rsquo;re building a global talent ecosystem that makes hiring, training, and scaling effortless for high-compliance industries such as healthcare, insurance, and dentistry. By combining recruitment, upskilling, automation, and analytics, we connect world-class professionals with forward-thinking organizations to drive growth and performance.
 
 
 With offices in the U.S., Pakistan, Peru, and Costa Rica, and a rapidly expanding global network, we&rsquo;re redefining how modern workforces are built. If you&rsquo;re driven by innovation, growth, and the pursuit of excellence, Edge is where you&rsquo;ll thrive &mdash; shaping the future of work alongside a high-performance, global team.
 
 
 
 
 
 
 Role Overview
 
 
 
 As a
 
 Relationship Manager
 
 at Edge, you will play a pivotal role in strengthening partnerships with clients and ensuring the engagement and retention of our talented professionals. You will serve as the central bridge between clients and talent &mdash; driving satisfaction, communication, and collaboration that benefit both sides.
 
 
 Your goal is to retain customers, prevent churn, maintain strong relationships with talent, and ensure all parties remain motivated, informed, and aligned with Edge&rsquo;s mission and values.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Client Relationship &amp; Retention
 
 
 <ul>
 <li>
 Serve as the primary point of contact for assigned clients, ensuring consistent satisfaction and long-term retention.
 </li>
 <li>
 Conduct regular Executive and Quarterly Business Reviews (EBRs/QBRs) to assess performance, highlight value, and identify growth opportunities.
 </li>
 <li>
 Anticipate potential risks of churn and proactively address issues before they escalate.
 </li>
 <li>
 Collaborate with internal teams to ensure seamless service delivery and effective issue resolution.
 </li>
 </ul>
 
 
 
 
 
 Talent Relationship &amp; Engagement
 
 
 <ul>
 <li>
 Maintain ongoing engagement with assigned professionals to ensure motivation, alignment, and overall well-being.
 </li>
 <li>
 Monitor satisfaction, identify early signs of disengagement, and implement strategies to reduce resignations.
 </li>
 <li>
 Foster open communication channels between clients and talent, ensuring transparency and collaboration.
 </li>
 <li>
 Act as a culture ambassador &mdash; reinforcing Edge&rsquo;s values and promoting a positive experience for both clients and employees.
 </li>
 </ul>
 
 
 
 
 
 Communication &amp; Value Delivery
 
 
 <ul>
 <li>
 Capture and communicate performance insights, success stories, and measurable value to stakeholders.
 </li>
 <li>
 Support continuous improvement through feedback collection and data-driven recommendations.
 </li>
 <li>
 Ensure consistent and professional communication across all client and talent interactions.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in Relationship Management, Client Success, or Account Management.
 </li>
 <li>
 Experience conducting QBRs/EBRs with customers.
 </li>
 <li>
 Proven experience doing adoption calls with customers.
 </li>
 <li>
 Strong communication and interpersonal skills with the ability to build trust and influence stakeholders.
 </li>
 <li>
 Proven track record of customer retention and relationship growth.
 </li>
 <li>
 High emotional intelligence and a people-first mindset.
 </li>
 <li>
 Experience conducting business reviews and driving engagement initiatives.
 </li>
 <li>
 A proactive problem-solver with excellent organizational skills and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Why Edge Services
 
 
 <ul>
 <li>
 Opportunity to work in a high-performance, people-driven organization.
 </li>
 <li>
 Competitive compensation with performance-based incentives.
 </li>
 <li>
 A culture that values collaboration, ownership, and impact.
 </li>
 <li>
 Hybrid flexibility (3 Days Return-to-Office) and a modern workspace.
 </li>
 <li>
 A chance to make a tangible difference in client and talent success every day.
 </li>
 </ul>
</div>

Relationship Manager

AffinityVibez (Pvt) Ltd

Position Details<ul><li>Job Title: Customer Success Associate</li><li>Department: Customer Success</li><li>Employment Type: Full-time</li><li>Work Mode: Onsite</li><li>Location: Islamabad, Bahria Town</li></ul>Key Skills &amp; Competencies:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related</li><li>field.</li><li>Candidates with up to 1 year of experience in a client facing or support role</li><li>are encouraged to apply.</li><li>Strong communication skills (verbal and written) in English.</li><li>Basic understanding or familiarity with CRM systems (e.g., Salesforce,</li><li>HubSpot) will be an advantage.</li><li>Positive attitude, eagerness to learn, and passion for delivering exceptional</li><li>client experiences.</li></ul>Role Responsibilities<ul><li>Support the Client Success team in managing day-to-day communication with</li><li>clients.</li><li>Understand client requirements and assist in ensuring timely delivery of solutions.</li><li>Coordinate with internal teams (Engineering, Support, and Operations) to address</li><li>client needs and concerns.</li><li>Assist in tracking and reporting client satisfaction, retention, and engagement</li><li>metrics.</li><li>Participate in client onboarding and training sessions to ensure smooth experience.</li><li>Maintain client information in CRM systems and support documentation of feedback</li><li>and service improvements.</li><li>Learn and apply best practices for client relationship management and service excellence.</li></ul>Compensation &amp; Benefits:<ul><li>Salary Range / Budget: PKR 100,000- PKR 140,000 (Slightly Negotiable)</li><li>Daily pick and drop from company convince</li><li>Supportive and collaborative work environment</li><li>Exposure to international projects and best practices</li></ul>Hiring Preferences<ul><li>Language Requirements: Fluent in English</li><li>Willing to work at night shift - US Time Zone (6pm -3am), Monday to Friday</li></ul>only female candidates are neededJob Type: Full-timePay: Rs100,000.00 - Rs140,000.00 per monthWork Location: In person

Customer Success Associate

Circles

<div>
 Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
 
 
 Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&amp;), AT&amp;T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
 
 
 Besides its SaaS business, Circles operates three other distinct businesses:
 
 
 <ul>
 <li>
 Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles&rsquo; SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
 </li>
 <li>
 Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
 </li>
 <li>
 Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
 
 
 </li>
 </ul>
 Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
 
 
 
 About Us
 
 
 
 Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
 
 
 Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&amp;), AT&amp;T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
 
 
 Besides its SaaS business, Circles operates three other distinct businesses:
 
 
 <ul>
 <li>
 Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles&rsquo; SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
 </li>
 <li>
 Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
 </li>
 <li>
 Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
 
 
 </li>
 </ul>
 Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
 
 
 Job Title : Customer Operations Manager &ndash; Pakistan
 
 
 Location : Pakistan (with regular coordination with Circles Singapore and client e&amp; and Ufone)
 
 
 Reporting Line : Customer Success Director
 
 
 
 Role Overview
 
 
 
 The Customer Operations Manager will act as the primary coordination point between Circles HQ, Regional Circles, and the clients e&amp; and Ufone. The role is responsible for ensuring smooth communication, accurate project status reporting, effective stakeholder management, and proactive issue resolution across ongoing projects and operational activities in Pakistan. This position plays a critical role in maintaining customer satisfaction, operational efficiency, and alignment between internal teams and the client.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Track and consolidate project progress across Circles and operational teams
 </li>
 <li>
 Prepare and share regular status reports, dashboards, and updates with Ufone
 </li>
 <li>
 and internal stakeholders
 </li>
 <li>
 Monitor milestones, risks, dependencies, and action items to ensure timely delivery
 </li>
 <li>
 Stakeholder Coordination
 </li>
 <li>
 Act as the single point of contact for coordination between Circles HQ, e&amp; and Ufone
 </li>
 <li>
 Facilitate regular meetings, reviews, and follow-ups with client and internal teams
 </li>
 <li>
 Ensure alignment on priorities, expectations, and deliverables issue Resolution &amp; Troubleshooting
 </li>
 <li>
 Proactively identify operational, technical, or process-related issues
 </li>
 <li>
 Coordinate with relevant teams to troubleshoot, escalate, and resolve issue efficiently
 </li>
 <li>
 Track incidents and corrective actions to closure
 </li>
 <li>
 Operational Oversight
 </li>
 <li>
 Provide oversight of day-to-day operational matters related to customer delivery
 </li>
 <li>
 in Pakistan
 </li>
 <li>
 Support governance processes, compliance requirements, and internal controls
 </li>
 <li>
 Identify opportunities for process improvement and operational efficiency
 </li>
 <li>
 Customer Success Support
 </li>
 <li>
 Support the Customer Success Director in managing the overall customer
 </li>
 <li>
 relationship
 </li>
 <li>
 Ensure customer concerns are addressed promptly and professionally
 </li>
 <li>
 Contribute to service improvement initiatives and customer satisfaction goals
 
 
 </li>
 </ul>
 
 Key Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong stakeholder management and communication skills
 </li>
 <li>
 Excellent reporting, coordination, and organizational abilities
 </li>
 <li>
 Problem-solving mindset with the ability to manage multiple priorities
 </li>
 <li>
 Comfortable working across geographies and with senior stakeholders
 </li>
 <li>
 Ability to operate in a fast-paced, client-facing environment
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from Tier 1 university is mandatory
 </li>
 <li>
 5+ years of experience in project coordination, operations, or customer
 </li>
 <li>
 management roles
 </li>
 <li>
 Experience working with telecom operators or large enterprise clients is a strong
 </li>
 <li>
 advantage
 </li>
 <li>
 Prior exposure to Pakistan telecom operations and multi-stakeholder
 </li>
 <li>
 environments preferred
 
 
 </li>
 </ul>
 Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
 
 
 Data Protection and Privacy Statement
 
 
 By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles&rsquo; Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
 
 
 To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
 
 
 Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
 
 
 Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
 
 
 
 Data Protection and Privacy Statement
 
 
 
 By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to
 
 Circles&rsquo; Candidate Data Protection and Privacy Policy.
 
 You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
 
 
 To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
 
 
 Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
</div>

Customer Operations Manager – Islamabad

Savvital

<div>
 
 
 About the Company
 
 
 
 Savvital is a forward-thinking organization dedicated to empowering small and medium-sized businesses in the international market. We provide customized solutions and a diversified range of services to help our clients build a strong future. Our team comprises highly educated and motivated experts eager to enhance your workday capacity.
 
 
 
 
 
 Our mission is to offer affordable solutions to growing companies through strategic task delegation, all while fostering an ecosystem that values the essential human touch every business needs. At Savvital, our motto from our inception has been to put our employees first, valuing the uniqueness and experience each individual brings to the organization.
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking a proactive Sales Associate ready to make a significant impact. This role requires a "DOER" who can champion client portfolios, forge lasting partnerships, uncover growth opportunities, and proactively safeguard retention.
 
 
 
 
 
 If you possess a sales-driven mindset, a strategic, consultative approach, and thrive autonomously in a fast-paced remote environment, you are the ideal fit to drive client success.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Point of Contact:
 
 Serve as the primary point of contact for the assigned client accounts.
 </li>
 <li>
 
 Understanding:
 
 Develop a deep understanding of each client's business, needs, and goals.
 </li>
 <li>
 
 Onboarding Support:
 
 Support the onboarding of new clients, ensuring quick adoption and strong early outcomes.
 </li>
 <li>
 
 Check-Ins:
 
 Conduct regular check-ins and business reviews to assess satisfaction and identify upsell/cross-sell opportunities.
 </li>
 <li>
 
 Churn Risks:
 
 Anticipate and identify potential churn risks, working proactively to address them.
 </li>
 <li>
 
 Monitoring:
 
 Monitor client usage, engagement, and satisfaction using internal tools and KPIs.
 </li>
 <li>
 
 Collaboration:
 
 Collaborate with Sales, Product, and Operations teams to ensure a seamless client experience.
 </li>
 <li>
 
 Manage CRM Records:
 
 Manage CRM records and documentation with timely updates.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 
 Experience:
 
 Minimum 2 years in Customer Success, Account Management, or B2B Sales.
 </li>
 <li>
 
 Communication:
 
 Excellent written and verbal communication, as well as client empathy.
 </li>
 <li>
 
 Technical Skills:
 
 Proficiency in CRM tools (e.g., HubSpot, Salesforce), G-Suite, and basic project tracking tools like Asana, ClickUP, Trello.
 </li>
 <li>
 
 Efficiency:
 
 Ability to multitask and prioritize in a deadline-driven environment.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience in a service-based or outsourcing environment is a strong plus.
 </li>
 <li>
 Familiarity with US-based clients is a strong plus.
 </li>
 <li>
 Experience working with virtual teams or in remote customer-facing roles is a strong plus.
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Profile
 
 
 <ul>
 <li>
 
 Transparent Communication:
 
 Communicates with integrity to foster trust and clarity with colleagues and clients.
 </li>
 <li>
 
 Unwavering Dependability:
 
 Consistently executes tasks and honors all commitments, ensuring reliable support.
 </li>
 <li>
 
 Proactive Accountability:
 
 Demonstrates strong accountability by owning outcomes and learning from mistakes.
 </li>
 <li>
 
 Attention to Detail:
 
 Exhibits a keen eye for precision and accuracy to ensure high-quality, error-free work.
 </li>
 <li>
 
 Proactive Problem-Solving:
 
 Anticipates issues and drives efficient solutions through research and teamwork.
 </li>
 <li>
 
 Stakeholder-Centric:
 
 Maintains a professional approach to building strong partnerships.
 </li>
 <li>
 
 Time Management:
 
 Masters prioritizing tasks and maintaining organized systems to meet critical deadlines.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 An employee-first culture that values individual uniqueness.
 </li>
 <li>
 A fast-paced, autonomous remote working environment.
 </li>
 <li>
 The opportunity to work with a team of highly motivated experts.
 </li>
 </ul>
 
 
 
 
 
 Compensation &amp; Benefits:
 
 
 <ul>
 <li>
 
 Base Salary:
 
 Market Competitive.
 </li>
 <li>
 
 Allowances:
 
 Internet, Electricity, and Wellbeing.
 </li>
 <li>
 
 Performance-based bonuses.
 
 </li>
 </ul>
 
 
 
 
 
 &ldquo;Our motto from our inception has been to put our employees first! We value the uniqueness and experience each individual brings to the organization.&rdquo;
 
 
 
 
 
 
 
 You can send your CVs to recruitment@savvital.us.
 
 
 
 
</div>

Sales Associate - Final Expense & Life Alert Campaigns

Confiz

<div>We are seeking a motivated WSO2 &amp; Integration Engineer to join our team. In this role, you will be responsible for the configuration, management, and operational support of our multi-product WSO2 ecosystem, including API Manager, Micro Integrator (MI), Enterprise Integrator (EI), and Identity Server, along with associated technologies like Kafka.
Key Responsibilities
<ul><li>Management, configuration, and operational support of WSO2 products (API Manager, MI, EI, Identity Server) across development, test and production environments.</li>
<li>Maintain and configure integrations between WSO2 platforms and Kafka.</li>
<li>Development and maintenance of business and operational monitoring dashboards and alerts using tools like ELK Stack/Grafana/Prometheus.</li>
<li>Configure log aggregation and analysis processes to ensure system health.</li>
<li>Build and monitor Kafka-specific metrics (topic lag, consumer groups, broker health</li>
<li>Troubleshoot platform issues, including performance bottlenecks, timeouts, and memory leaks.</li>
<li>Implementing industry best practices for performance tuning and system stability under supervision.</li>
<li>Participate in shift-based production support and incident management, contributing to root cause analysis.</li>
</ul>
Requirements
<ul><li>3+ years of hands-on experience with WSO2 platform administration (API Manager, MI, or EI).</li>
<li>Sound understanding of Linux operating systems and containerization (e.g., Docker).</li>
<li>Knowledge of Kafka and its core concepts.</li>
<li>Familiarity with Java and basic performance troubleshooting (e.g., analyzing thread dumps, heap dumps).</li>
<li>Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Bachelor&rsquo;s degree (4 yrs) in Computer Science, Information Technology, or a related field.</li>
<li>Relevant WSO2 or other technology certifications</li>
</ul>
We have an amazing team of 700+ individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM), ISO 14001:2015 (EMS), ISO 45001:2018 (OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/</div>

WSO2- Integration Administrator

Dengage

<div>
 D.Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.
 
 
 We are looking for a Product Manager to lead the planning, execution, and delivery of cross-functional initiatives across engineering, design, and business teams. This role will be responsible for driving product strategy, managing project timelines, aligning stakeholders, and ensuring high-quality delivery that meets customer and business goals.
 
 
 The ideal candidate combines strong product thinking with disciplined project execution, and can translate business requirements into actionable plans while keeping teams focused and accountable.
 
 
 
 Key Responsibilities
 
 
 
 
 Product Management
 
 
 <ul>
 <li>
 Define product vision, roadmap, and priorities aligned with business objectives.
 
 </li>
 <li>
 Gather and clarify requirements from stakeholders, customers, and internal teams
 
 </li>
 <li>
 Write clear product briefs, user stories, and acceptance criteria
 
 </li>
 <li>
 Work closely with engineering and design to deliver scalable, user-focused solutions
 
 </li>
 <li>
 Analyze product performance, metrics, and customer feedback to drive improvements
 
 </li>
 <li>
 Ensure releases deliver measurable value and solve real problems (not just features)
 
 
 </li>
 </ul>
 
 Project Management
 
 
 <ul>
 <li>
 Plan, schedule, and manage end-to-end project execution
 
 </li>
 <li>
 Break down initiatives into milestones, tasks, and deliverables
 
 </li>
 <li>
 Track progress, risks, dependencies, and blockers proactively
 
 </li>
 <li>
 Coordinate across engineering, QA, design, and external stakeholders
 
 </li>
 <li>
 Ensure on-time and within-scope delivery
 
 </li>
 <li>
 Maintain clear documentation and reporting for leadership
 
 
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 Stakeholder &amp; Team Coordination
 
 
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 Act as the central point of communication between business and technical teams
 
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 Lead sprint planning, backlog grooming, stand-ups, and reviews
 
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 Manage expectations and resolve conflicts when priorities compete
 
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 Facilitate alignment across distributed or remote teams
 
 
 
 
 
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 Requirements
 
 
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 3&ndash;6+ years of experience in Product Management, Project Management, or similar roles
 
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 Experience working with engineering teams in Agile/Scrum environments
 
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 Strong understanding of software development lifecycle (SDLC)
 
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 Excellent written and verbal communication skills
 
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 Ability to balance strategic thinking with execution detail
 
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 Strong problem-solving and decision-making skills
 
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 Experience with tools such as Jira, Confluence.
 
 
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 Preferred Qualifications
 
 
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 Experience managing SaaS, web, or enterprise software products
 
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 Technical background or ability to work closely with developers
 
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 Experience with API-based or integration-heavy systems
 
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 Familiarity with analytics and KPIs for product success
 
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 PMP, Scrum Master, or Product Owner certification (nice to have)
 
 
 
 
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 Benefits
 
 
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 Growth Opportunities:
 
 Access to professional development and career growth within a rapidly expanding SaaS company.
 
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 Collaborative Culture:
 
 Work in a supportive and innovative environment where your contributions are valued.
 
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 Competitive Benefits:
 
 Enjoy a comprehensive benefits package
 
 
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 D&bull;Engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
 
 
 
 
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Product Manager- Pakistan

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