product manager

senior product manager

sales development representative Jobs in London

sales development representative

brand management coordinator Jobs in London

brand management coordinator

crm technology engineer

customer success manager

Xelix

<div><p><b>About us</b></p><p>
We&rsquo;re Xelix, an AI-powered Control Centre for Accounts Payable teams. We work with some of the largest global companies to automate and enhance their financial control processes. At the heart of our product, we leverage machine learning techniques developed by our AI Engineering team to provide a more sophisticated offering than existing solutions.</p><p>
Things are going really well for us - we raised our Series A funding round from top investors, we&rsquo;ve grown our team to almost 100, and we&rsquo;ve won industry awards for our products.</p><p></p><p><b>
About the role</b></p><p>
We&rsquo;re looking for an experienced, hands-on <b>Senior Customer Success/Account Manager</b> to join our fast-growing scale up. This is a proactive, commercially minded role: you&rsquo;ll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You&rsquo;ll partner closely with Sales, Product and Services to drive adoption, outcomes and long-term account growth.</p><p></p><p><b>
What you'll be doing</b></p><ul><li><p>
Own a portfolio of our highest-tier customers, acting as a trusted advisor and commercial lead across renewal and growth.</p></li><li><p>
Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.</p></li><li><p>
Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C-suite stakeholders.</p></li><li><p>
Develop a deep understanding of each customer&rsquo;s priorities, operating model, systems landscape, and roadmap&mdash;using this to shape account strategy and unlock expansion.</p></li><li><p>
Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.</p></li><li><p>
Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.</p></li><li><p>
Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.</p></li><li><p>
Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.</p></li><li><p>
Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.</p></li><li><p>
Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.</p></li><li><p>
Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.</p></li></ul><p></p><p><b>
What you&rsquo;ll bring</b></p><ul><li><p>
At least 3 years experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio.</p></li><li><p>
You have ample experience in managing complex enterprise customers, involving six-figure ACVs and engagement at senior levels.</p></li><li><p>
Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross-sell (with clear examples of how you sourced, shaped and progressed opportunities).</p></li><li><p>
Strong value-based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C-suite.</p></li><li><p>
Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion.</p></li><li><p>
Comfortable managing complex, multi-stakeholder enterprise accounts&mdash;navigating economic buyers, decision-makers, champions and influence networks to drive change.</p></li><li><p>
Proficient in MEDDPICC or similar sales methodology</p></li></ul><ul><li><p>
Evidence of proactively identifying risk and leading &ldquo;save plans&rdquo;: diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability.</p></li><li><p>
Strong cross-functional leadership: you&rsquo;re effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority.</p></li><li><p>
Analytical and systems-minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact.</p></li><li><p>
Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge.</p></li><li><p>
Excellent prioritisation and execution in a fast-paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned.</p></li><li><p>
Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions.</p></li></ul><p></p><p><b>
What we offer in return</b></p><p>
Competitive salary of &pound;60,000 - &pound;76,000 depending on experience + 30% commission</p><p>
️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days</p><p>
Hybrid working with two days a week from our dog-friendly Hoxton office and on-site gym</p><p>
Comprehensive private medical &amp; dental cover with Vitality</p><p>
Enhanced parental leave pay</p><p>
Learning &amp; development culture &ndash; &pound;1,000 personal annual budget</p><p>
We&rsquo;re carbon-neutral and are working towards ambitious carbon reduction goals</p><p>
Lots of team socials &amp; activities</p><p>
️ Annual team retreat</p><p></p><p><b><br>
Want to learn more?</b></p><ul><li><p>
About us</p></li><li><p>
Xelix blog</p></li><li><p>
Xelix news</p></li><li><p>
Xelix glassdoor</p></li></ul><p>
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!</p><p>
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.</p><p>
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.</p><p>
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.</p></div>

Senior Customer Success Manager - Enterprise

<div><p><b>About us</b></p><p>
We&rsquo;re Xelix, an AI-powered Control Centre for Accounts Payable teams. We work with some of the largest global companies to automate and enhance their financial control processes. At the heart of our product, we leverage machine learning techniques developed by our AI Engineering team to provide a more sophisticated offering than existing solutions.</p><p>
Things are going really well for us - we raised our Series A funding round from top investors, we&rsquo;ve grown our team to almost 100, and we&rsquo;ve won industry awards for our products.</p><p></p><p><b>
About the role</b></p><p>
We&rsquo;re looking for an experienced, hands-on <b>Senior Account Manager</b> to join our fast-growing scale up. This is a proactive, commercially minded role: you&rsquo;ll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You&rsquo;ll partner closely with Sales, Product and Services to drive adoption, outcomes and long-term account growth.</p><p></p><p><b>
What you'll be doing</b></p><ul><li><p>
Own a portfolio of our highest-tier customers, acting as a trusted advisor and commercial lead across renewal and growth.</p></li><li><p>
Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.</p></li><li><p>
Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C-suite stakeholders.</p></li><li><p>
Develop a deep understanding of each customer&rsquo;s priorities, operating model, systems landscape, and roadmap&mdash;using this to shape account strategy and unlock expansion.</p></li><li><p>
Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.</p></li><li><p>
Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.</p></li><li><p>
Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.</p></li><li><p>
Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.</p></li><li><p>
Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.</p></li><li><p>
Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.</p></li><li><p>
Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.</p></li></ul><p></p><p><b>
What you&rsquo;ll bring</b></p><ul><li><p>
At least 3 years experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio.</p></li><li><p>
You have ample experience in managing complex enterprise customers, involving six-figure ACVs and engagement at senior levels.</p></li><li><p>
Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross-sell (with clear examples of how you sourced, shaped and progressed opportunities).</p></li><li><p>
Strong value-based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C-suite.</p></li><li><p>
Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion.</p></li><li><p>
Comfortable managing complex, multi-stakeholder enterprise accounts&mdash;navigating economic buyers, decision-makers, champions and influence networks to drive change.</p></li><li><p>
Proficient in MEDDPICC or similar sales methodology</p></li></ul><ul><li><p>
Evidence of proactively identifying risk and leading &ldquo;save plans&rdquo;: diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability.</p></li><li><p>
Strong cross-functional leadership: you&rsquo;re effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority.</p></li><li><p>
Analytical and systems-minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact.</p></li><li><p>
Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge.</p></li><li><p>
Excellent prioritisation and execution in a fast-paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned.</p></li><li><p>
Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions.</p></li></ul><p></p><p><b>
What we offer in return</b></p><p>
Competitive salary of &pound;60,000 - &pound;76,000 depending on experience + 30% commission</p><p>
️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days</p><p>
Hybrid working with two days a week from our dog-friendly Hoxton office and on-site gym</p><p>
Comprehensive private medical &amp; dental cover with Vitality</p><p>
Enhanced parental leave pay</p><p>
Learning &amp; development culture &ndash; &pound;1,000 personal annual budget</p><p>
We&rsquo;re carbon-neutral and are working towards ambitious carbon reduction goals</p><p>
Lots of team socials &amp; activities</p><p>
️ Annual team retreat</p><p></p><p><b><br>
Want to learn more?</b></p><ul><li><p>
About us</p></li><li><p>
Xelix blog</p></li><li><p>
Xelix news</p></li><li><p>
Xelix glassdoor</p></li></ul><p>
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!</p><p>
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.</p><p>
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.</p><p>
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.</p></div>

Senior Account Manager - Enterprise

Gridsight

<div><div><div>Electricity grids are undergoing the most significant transformation in a century. The shift to renewables, the proliferation of rooftop solar, batteries and EVs, and the increasing complexity of distribution networks are forcing utilities to operate their grids in fundamentally new ways. Gridsight's vertical SaaS platform uses data, ML and AI to help grid operators modernise their operations and unlock transformational new capabilities. We deliver visibility into the grid edge, faster renewable connections, and real-time orchestration of distributed energy. The energy transition is a problem that will define this generation and we're at the heart of it. The opportunity is enormous ($1B+ ARR).</div><div></div><div><br>
We're embedded with over 50% of Australia's distribution networks, more than 30% in New Zealand, and have 1 of the top 5 utilities in the US as our lighthouse. Airtree led our Series A, we just closed our Series B led by a major US fund, and we're on the path to build the first truly generational utility software company.</div><div></div><p><br>
We are a lean team of builders across Australia, the US and the UK. What unites us is that we're curious, hungry and obsessed with maximising the impact we can deliver to Gridsight and the energy transition. If that sounds like you, come join us.</p><h2 class="jobSectionHeader"><b>
Why now, in the UK and Europe</b></h2><div>
Gridsight was founded in Australia five years ago. We have product-market fit at home, we are the category leader there, and we have made real inroads in the US with multiple Top 20 utilities now working with us.</div><div></div><p><br>
The UK and Europe are our newest market, and we are building here from a standing start.</p></div><div><h2 class="jobSectionHeader"><b><br>
About the role</b></h2><div>
Pilots here are moving from proposal to deployment with network operators. This role sits between electrical engineering thinking and real customer problems: turning analysis into insight a DNO or DSO can see, trust and act on, and working out how our product and data land in a market that is new for our models.</div><div><br>
In our established customer teams, this work runs alongside Power Engineers on live accounts. Here it is a founding seat, forward deployed with the customer, with scope to decide how delivery in this region should work. You will be close to customers, close to the sales conversations that open them, and close to the product decisions that shape what we build next.</div><p><br>
You will not inherit a playbook. You will write the one the next three hires use.</p><h2 class="jobSectionHeader"><b>
What you'll do</b></h2><ul><li>
Turn network data (AMI, network topology and other asset telemetry) into clear analysis and visualisations that help a DNO or DSO understand the real state of its grid.</li><li>
Stretch across the whole customer relationship: pre-sales, pilots, and full deployments.</li><li>
Take the technical solution designed with Power Engineers and execute it end to end with the customer. You own the delivery, not only the analysis.</li><li>
Wrangle messy, incomplete, real-world network data into something reliable, and be straight about data quality where it matters.</li><li>
Sit close to customers in pilots and early deployments: run working sessions, present findings, and translate between technical and non-technical audiences.</li><li>
Shape how our data model and platform fit UK and European network operators and their regulatory context, and feed the recurring patterns back to Product.</li><li>
Build the delivery playbook for the region as you go, so the next hires move faster than you did.</li></ul><h2 class="jobSectionHeader"><b>
Who you are</b></h2><div><b>
Must-haves</b></div><ul><li><b>
Strong analytical and data craft.</b> You&rsquo;ll have the data toolkit for real analysis, transformation and validation of messy datasets. Hands-on, not directing.</li><li><b>
A bias for the most direct path to value.</b> You work out what matters and why before working out how, and you do the simple thing first. You can point to ambiguous problems you turned into delivered outcomes, not only researched ones.</li><li><b>
Commercial instincts.</b> Comfortable in pre-sales conversations, prioritising by value to the customer and to us, and credible as much in front of a prospect as for a live customer.</li><li><b>
Excellent customer-facing communication.</b> You can explain complex analytics plainly, facilitate a room, and hold credibility with senior stakeholders.</li><li><b>
Fast, demonstrable learning velocity in unfamiliar technical territory.</b> Deep power systems expertise is not required. Building enough grid context quickly to find where the value is, and to design solutions rather than only execute them, is.</li><li><b>
A demonstrated reason to be in energy.</b> We don't need years in the sector. We do need to believe you would choose this problem.</li><li><b>
AI-native working practices.</b> You use AI and agentic tooling to move faster on analysis, prototyping, testing and documentation, and you hold a real method for checking correctness rather than trusting output.</li><li><b>
Comfortable as an early hire.</b> No established process, nobody above you doing the delivery, and no manager in the room to escalate to.</li></ul><div><b>
Strongly preferred</b></div><ul><li>
Exposure to the energy sector, grid data, DER, digital twins, or energy-data infrastructure.</li><li>
Experience owning outcomes with external customers or clients.</li></ul><div><b>
Nice-to-haves</b></div><ul><li>
ML or data science depth.</li><li>
Experience with modern data tooling.</li><li>
Familiarity with UK or European energy regulation and the DNO/DSO context.</li></ul><h2 class="jobSectionHeader"><b>
How we work</b></h2><div>
We deliver work we take pride in, shipped at pace. Everyone owns outcomes end to end. We take on interesting, high stakes problems but they don't come with instructions or a playbook. We seek the fastest path to value for the customer and take it.</div><p><br>
If you want real problems, real pace and the opportunity to do your life's work, we want to meet you.</p><h2 class="jobSectionHeader"><b>
What we offer</b></h2><ul><li>
Competitive salary. We hold high expectations, but pay accordingly.</li><li>
Meaningful ESOP so you share in the growth of Gridsight.</li><li>
Work-from-home allowance, health and wellness allowance, bi-annual in-person working weeks.</li><li>
A central London office and a flexible hybrid arrangement. We&rsquo;re hiring founding team members in the region, so we do want you in the room with customers and with each other.</li><li>
Trips to co-work with colleagues in Australia and the US.</li></ul></div></div>

Founding Customer Solutions Engineer

<div><b>Company Description</b><p><br>
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters&ndash;at the Moment of Service&trade;. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.</p><p>
At IFS, we&rsquo;re flexible, we&rsquo;re innovative, and we&rsquo;re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society&rsquo;s greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><p>
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><p>
By joining our team, you will have the opportunity to be part of a <b>global, diverse environment;</b> you will be joining a <b>winning team</b> with a <b>commitment to sustainability;</b> and a company where we get things done so that you can <b>make a positive impact</b> on the world.</p><p>
We&rsquo;re looking for innovative and original thinkers to work in an environment where you can <b>#MakeYourMoment</b> so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.</p><p>
If you want to change the status quo, we&rsquo;ll help you make your moment. Join Team Purple. Join IFS.</p><b><br>
Job Description</b><p><br>
As a <b>Technical Program Manager, FDE</b>, you will oversee the implementation and long-term sustainment of AI Agent deployments for enterprise customers. You will manage cross-functional delivery programs from pilot through scale-up, ensuring customer success, operational excellence, and continuous improvement post-deployment. This role requires a blend of technical fluency, program management discipline, and stakeholder engagement. You will bridge engineering, product, and customer teams to deliver impactful AI solutions that integrate seamlessly into customer environments.</p><p><b>
Program Leadership &amp; Delivery</b></p><ul><li>Lead end-to-end implementation programs for AI Agent deployments &ndash; from scoping and planning to go-live and sustainment.</li><li>Develop and execute detailed project plans, timelines, and success metrics aligned to customer goals.</li><li>Oversee multiple concurrent implementations, ensuring on-time, in-scope, and high-quality delivery.</li></ul><p></p><p><b><br>
Implementation &amp; Sustaining Engineering</b></p><ul><li>Manage technical onboarding, configuration, and integration activities in partnership with engineering and solution delivery teams.</li><li>Establish repeatable deployment and maintenance processes for AI Agents in production.</li><li>Lead continuous improvement cycles, including performance monitoring, issue resolution, and enhancement rollout.</li></ul><p></p><p><b><br>
Customer &amp; Stakeholder Management</b></p><ul><li>Act as the primary liaison between customers, engineering, and product teams during the full lifecycle of AI deployments.</li><li>Translate technical requirements into actionable plans for both customer and internal stakeholders.</li><li>Ensure proactive communication, clear expectations, and a consistently high customer experience.</li></ul><p></p><p><b><br>
Cross-functional Collaboration</b></p><ul><li>Partner with Product and Engineering to feed customer insights into the roadmap.</li><li>Support the creation of deployment playbooks, documentation, and best practices for the Implementation &amp; Sustaining Engineering function.</li><li>Collaborate with Customer Success and Support to ensure smooth handoffs and ongoing operational excellence.</li></ul><b><br>
Qualifications</b><p><br>
We are an AI company, so you should approach your work with a growth mindset and look for ways to leverage AI to make faster, smarter decisions.</p><ul><li><p>
5&ndash;8 years of experience in program or project management within a technology, software engineering, or AI environment.</p></li><li><p>
Proven experience leading complex software implementation or systems integration programs.</p></li><li><p>
Strong understanding of the software development lifecycle and AI solution deployment (LLMs, RAG systems, prompt engineering, vector databases, etc.).</p></li><li><p>
Proficiency with project planning and collaboration tools (e.g., Jira, Asana, Smartsheet).</p></li><li><p>
Technical familiarity with Python, APIs, and enterprise systems (CRM, ERP, Service, or Developer platforms).</p></li><li><p>
Exceptional communication skills, able to engage confidently with both executives and engineers.</p></li><li><p>
Demonstrated ability to manage competing priorities in fast-moving environments.</p></li></ul><p></p><p><b><br>
What Success Looks Like in 3-6 Months</b></p><ul><li><p>
Operational Readiness: Establish a standardized implementation framework for AI deployments.</p></li><li><p>
Customer Impact: Successfully deliver at least one full-cycle enterprise deployment demonstrating measurable business outcomes.</p></li><li><p>
Cross-functional Trust: Build strong relationships with Product, Engineering, and Customer Success teams.</p></li><li><p>
Sustainment Model: Define and implement a scalable sustaining engineering process that ensures uptime, quality, and continuous optimization.</p></li></ul><b><br>
Additional Information</b><p><i><br>
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.</i></p></div>

Technical Program Manager, FDE - IFS Loops

Ebury

<div><div><p>Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.</p>
<p>
If you're a collaborator who wants to help transform how businesses operate globally, get in touch - we'd love to discuss how Ebury can accelerate your career so you can shape the future.</p></div><p><b>
Staff Product Manager - API Connectivity</b></p>
<p>
Product</p>
<p><b>
Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week</b></p>
<p>
We are looking for an experienced<b> Product Manager </b>to own <b>API Connectivity with ERP and accounting platforms</b>. This role will lead the strategy, delivery, and evolution of integrations with systems such as <b>Sage, QuickBooks, and ERP aggregators (e.g. Codat, Merge, Apideck)</b>.</p>
<p>
You will be responsible for building scalable, high-quality integrations that power financial workflows for our partners and customers, working closely with engineering, external vendors, and internal stakeholders.</p>
<p>
This role is critical to expanding the reach and adoption of Ebury's API platform.</p>
<p><b>
What you'll do</b></p>
<p><b>
Product ownership &amp; strategy</b></p>
<ul>
<li>Own the <b>Connectivity (ERPs) product domain</b>, including: Direct integrations (e.g. Sage, QuickBooks) and Third-party aggregation platforms (e.g. Codat, Merge, Apideck)</li>
<li>Define the <b>product vision, roadmap, and success metrics</b> for ERP connectivity</li>
<li>Make strategic build vs. buy decisions for integrations</li>
</ul>
<p><b>Delivery &amp; execution
</b></p><ul><li>Translate partner and business needs into<b> clear API requirements and specifications</b></li>
<li>Work closely with backend engineers to deliver reliable, scalable integrations</li>
<li>Manage dependencies with external ERP providers and aggregation platforms</li>
<li>Ensure integrations are production-ready, well-documented, and maintainable<b>
</b></li></ul><p><b>Stakeholder &amp; partner management</b></p>
<ul>
<li>Act as the<b> primary product contact</b> for ERP connectivity internally</li>
<li>Collaborate with Sales, Partnerships, Customer Success, and Compliance</li>
<li>Engage directly with external partners and vendors to manage integration requirements, timelines, and changes</li>
</ul>
<p><b>Quality, scalability &amp; DX</b></p>
<ul>
<li>Ensure a high standard of <b>API design, consistency, and versioning</b></li>
<li>Partner with the API Platform &amp; DevEx team to deliver: Clear documentation, predictable data models and scalable onboarding for partners</li>
</ul>
<p><b>What success looks like</b></p>
<p><b>
In the first 6&ndash;12 months:
</b></p><ul><li>6+ new ERPs integrations successfully launched and adopted</li>
<li>ERP aggregator integration live and supporting multiple downstream ERPs</li>
<li>Clear, well-documented integration guides with low integration friction</li>
<li>Strong feedback from partners on reliability and usability</li>
<li>Reduced operational and support overhead for ERP-related integrations<b>
</b></li></ul><p><b>What you'll need</b></p><br>
<p><b>
Must-have experience</b></p>
<ul>
<li>5+ years of Product Management experience (for L4) / 7+ years (for L5)</li>
<li>Strong experience with <b>APIs, integrations, or platform products</b></li>
<li>Direct experience in <b>ERP or accounting software integrations</b>, ideally: Working at companies like<b> Codat,</b> <b>Merge, Apideck,</b> or building integrations with<b> Sage, QuickBooks, NetSuite, Xero</b>, etc.</li>
<li>Comfortable working with technical teams on complex data models and workflows</li>
<li>Proven ability to manage external dependencies and third-party vendors</li>
</ul>
<p><b>Nice-to-have</b></p>
<ul>
<li>Experience in fintech, payments, or financial data platforms</li>
<li>Familiarity with OAuth, webhooks, data sync models, and reconciliation</li>
<li>Experience defining API standards and versioning strategies</li>
</ul>
<p><b>Level-specific expectations
</b></p><p><b>Senior Product Manager (L4)</b></p>
<ul>
<li>Own the ERP Connectivity roadmap and execution end-to-end</li>
<li>Operate independently within the domain</li>
<li>Drive delivery with engineering and partners</li>
<li>Make strong tactical decisions with limited guidance
</li></ul><p><b>Group Product Manager (L5)</b></p>
<ul>
<li>Set <b>strategic direction</b> for ERP connectivity across the API platform</li>
<li>Influence API standards and integration strategy beyond the domain</li>
<li>Act as a mentor to other PMs</li>
<li>Partner closely with leadership on long-term platform strategy</li>
</ul>
<p><b>Why Ebury?</b></p>
<ul>
<li><b>Competitive Starting Salary</b> with an <b>annual discretionary bonus</b><b> </b>that truly rewards your performance from day one.</li>
<li><b>Dedicated Mentorship: </b>Learn directly from experienced managers who are invested in your success.</li>
<li><b>Cutting-Edge Technology: </b>Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.</li>
<li><b>Clear, Accelerated Career Progression: </b>Defined pathways to leadership and specialist roles within Ebury.</li>
<li><b>Dynamic &amp; Supportive Culture: </b>Work in a collaborative environment where teamwork and personal growth are prioritized.</li>
<li><b>Generous Benefits Package: </b>Access competitive benefits tailored to your location, which typically include health care and social benefits.</li>
<li><b>Central London</b><b> </b><b>Office: A fantastic location with excellent transport links.</b></li>
</ul>
<p><b>Ready to launch your career with a global FinTech? Click the 'Apply' Today and discover your potential at Ebury!</b></p>
<p>
#LI-GC2</p>
<p>
#LI-HYBRID</p><p></p><div><p><b><br>
About us</b></p>
<p>
Ebury delivers sophisticated, integrated solutions &mdash; business accounts, hedging, and financing &mdash; on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.</p>
<p>
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we're always looking to add to our team.</p>
<p>
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.</p>
<p>
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.</p>
<p>
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.</p><br>
<p></p>
<p></p>
<p><b>Important Security Notice for Job Applicants:</b><br>
Ebury only accepts applications via official Ebury channels. We will only contact you from an <b>@</b><b>ebury.com</b> domain. Always check the emails you receive from us, and note that we will <b>never</b> request payment for any part of the recruitment process. Stay safe and report suspicious activity.<br>
<br>
<b>Notice to Recruitment Agencies and Search Firms:</b><br>
Ebury does not accept unsolicited resumes, CVs, or candidate profiles from recruitment agencies or search firms without signed written Ebury recruitment terms in place for a specific role. Any unsolicited applications will be considered the sole property of Ebury. Ebury will not be responsible or liable for any placement fees or costs associated with unagreed candidate submissions or subsequent hires.<br>
<br>
<b>AI Transparency Statement:</b><br>
Ebury uses Artificial Intelligence (AI) and automated tools to help streamline certain parts of our recruitment process, however, these tools are strictly for administrative efficiency. All hiring decisions, including application reviews, shortlisting, and final selections are evaluated and conducted by human talent acquisition professionals and hiring managers.</p></div></div><p></p>

Staff Product Manager - API Connectivity

Google

<div><h3 class="jobSectionHeader"><b>Minimum qualifications:</b></h3><ul>
<li>Bachelor's degree or equivalent practical experience.<br>
</li>
<li>10 years of experience in a commercial role within the technology, retail, or e-commerce sectors.</li>
<li>Experience leading cross-functional projects, and presenting to technical stakeholders and executive leaders.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Preferred qualifications:</b></h3><ul>
<li>MBA degree.</li>
<li>Experience in e-commerce, specifically in a trading, business strategy or category management role within the consumer electronics sector, and within a leading management consultancy.<br>
</li>
<li>Experience working within European markets with established regional retail knowledge.</li>
<li>Ability to act, have a strategic mindset, and operate with a high degree of autonomy in a fast-paced environment.</li>
<li>A &lsquo;hypothesis driven&rsquo; problem solver with exceptional analytical and project management skills and a proven ability to create order and structure from ambiguity.</li>
<li>Excellent communication, presentation, and influencing skills, with the ability to synthesize complex commercial and operational data into insightful, executive-level narratives .</li>
</ul><div><h2 class="jobSectionHeader"><b>About the job</b></h2><p>
The Trading and Strategy Manager is a high-impact role driving trading and strategy for the Google Store as it scales across the EMEA region. The team manages all sites across EMEA and is responsible for driving an optimal customer experience and revenue across the breadth of Google&rsquo;s device and services portfolio. This includes Pixel phones, buds and smartwatches plus Fitbit and Google Nest portfolios.
</p><p>In this role, you will lead a category and be accountable for driving the commercial success across the region. You will be involved in product launches, promotional planning and forecasting. You will be expected to drive trading performance to achieve quarterly sales targets whilst improving the customer experience at every step. You will act as a primary contact for Google Store and partner cross-functionally with marketing, logistics, customer service, demand planning, product, engineering, legal and finance and country teams.</p><p>
You will be a leader who can think like a general manager. You will be the driving catalyst behind our cross-category growth, developing the team&rsquo;s strategic goal, leading major growth initiatives and ensuring we exceed our quarterly business targets.</p><p>
Google Store is our omnichannel, global retailer, leveraging the best of Google to help customers experience our award-winning devices and services. Our team is responsible for a vast portfolio that supports the entire customer journey, from product discovery to upgrading their next device. This portfolio includes the My Pixel app distributed with every Pixel phone, the Google Store global eCommerce platform, our leading edge retail point-of-sale system, and AI-driven algorithms for customer lifecycle management.</p><p>
The Store team applies Google's AI to solve complex, real-world problems across our growing global footprint of online and brick-and-mortar storefronts. This ranges from AI-enhanced site operations to agentic AI shopping assistance, ensuring a seamless and intelligent experience at every touchpoint.</p>
The Store team is committed to providing team members with the opportunity to build their applied AI skillset, so that we may ultimately help our customers connect with the best of Google.</div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul>
<li>Lead a growth category with full ownership of its commercial outcome. This includes launch planning, sales forecasting, promotional planning, budget management, ongoing analysis and merchandising across EMEA sites.<br>
</li>
<li>Drive the day-to-day trading performance to achieve ambitious goals for product volumes and market share, using data to optimize on-site KPIs.<br>
</li>
<li>Lead cross-functional task forces to drive improvements in the end-to-end customer experience for your category, partnering with Customer Care, Operations and Logistics.<br>
</li>
<li>Develop and manage new, innovative growth programmes to scale the business in the region. Lead critical campaign and business planning efforts to ensure a cohesive and well-integrated plan is delivered across all functions to exceed business targets.<br>
</li>
<li>Own the creation and delivery of strategic reviews for leadership, skillfully synthesizing complex inputs from across the business into a compelling narrative.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Trading and Strategy Manager, Google Store, EMEA

SkanAI

<div><div><b>Be at the Forefront of the Agentic AI Revolution</b></div><div></div><div><br>
At Skan AI, we are pioneering the context engine for human and agentic execution, bringing context from enterprise operators, systems, and processes to power how the world's largest organizations execute their most complex, mission-critical work.</div><div></div><div><b><br>
Why Skan AI</b></div><div></div><div><br>
We're in hyper-growth mode at exactly the right moment in history. As enterprises race to adopt agentic AI, we're uniquely positioned to deliver the clear signal they desperately need: a platform that trains and grounds AI Agents in trillions of real execution signals, enabling reliable, compliant automation of their most complex processes.</div><div></div><div><br>
Backed by Dell Technologies Capital and other leading investors, we're the only company that can bridge the gap between AI's promise and enterprise reality, making us perfectly positioned to define the agentic era for modern enterprises.</div><div></div><div><br>
Our diverse, collaborative team of 250+ innovators is solving category-defining challenges at the intersection of AI, process intelligence, and enterprise work. Diverse perspectives fuel breakthrough thinking, cross-functional collaboration is the norm, and our work directly transforms how Fortune 500 companies operate. We are shaping the future of work itself.</div><div></div><div><b><br>
About the Role</b></div><div></div><div><br>
We are looking for a senior commercial leader to own a portfolio of strategic BFSI accounts &mdash; primarily large banks, insurers, and financial services firms. This is not a traditional account management role. You are the executive sponsor, the commercial owner, and the trusted advisor to senior client stakeholders simultaneously.</div><div></div><div><br>
You will carry a net revenue retention and expansion quota, with direct accountability for renewals, upsell, and new use-case development across your assigned book of business. You will partner with a cross-functional team &mdash; including delivery, value engineering, and solutions &mdash; to ensure customers realize measurable business outcomes from their investment in Skan, and you will serve as the primary voice of the customer internally.</div><div></div><div><br>
The ideal candidate has managed large enterprise accounts at a B2B SaaS company or a leading Agentic provider, has deep familiarity with BFSI operating environments, and can hold credible conversations with COOs, CIOs, and CFOs about AI, automation, and transformation strategy. This is not a relationship-manager role &mdash; this is a quota-carrying commercial role where you are accountable for outcomes.</div><div><b>
Key Responsibilities</b></div><div><b>
Account Strategy &amp; Governance</b></div><ul><li>
Develop and execute multi-year account plans for each customer, aligning Skan's capabilities to the client's business objectives, transformation priorities, and operating model.</li><li>
Lead quarterly business reviews (QBRs) that connect Skan's impact to enterprise priorities and surface expansion opportunities across business units and geographies.</li><li>
Maintain executive sponsor relationships at the COO, CIO, CFO, and Chief Transformation Officer level, ensuring Skan is embedded in the client's strategic agenda.</li></ul><div></div><div><b><br>
Renewal &amp; Expansion</b></div><ul><li>
Own the commercial relationship end-to-end: forecast accuracy, contract negotiation, on-time renewals, and conversion of expansion opportunities.</li><li>
Identify and develop upsell and cross-sell opportunities across new business units, geographies, and use cases &mdash; including claims automation, underwriting ops, compliance, and loan processing.</li><li>
Carry a net revenue retention (NRR) and new ARR expansion quota across your assigned book of business.</li></ul><div></div><div><b><br>
Customer Outcomes &amp; Risk Management</b></div><ul><li>
Partner with the cross-functional account team &mdash; delivery, value engineering, solutions &mdash; to ensure consistent and measurable value delivery against customer success criteria.</li><li>
Proactively identify and mitigate account risk: adoption gaps, stakeholder transitions, competitive pressure, or delivery concerns.</li><li>
Maintain high customer satisfaction, strong platform adoption, and sustained engagement throughout the customer lifecycle.</li><li>
Escalate and resolve issues quickly, working cross-functionally to protect and strengthen the customer relationship.</li></ul><div></div><div><b><br>
Internal Advocacy &amp; Cross-Functional Alignment</b></div><ul><li>
Represent customer needs internally, influencing product, marketing, and services priorities to strengthen Skan's BFSI enterprise offering.</li><li>
Partner with the partnerships team to identify and activate GSI and SI co-delivery opportunities within your accounts.</li></ul><div><b>
Key Metrics for Success</b></div><ul><li>
Net Revenue Retention (NRR): Primary metric; target 150%+ NRR across assigned book of business.</li><li>
Expansion ARR: Net new ARR generated from upsell, cross-sell, and new use-case development within existing accounts.</li><li>
Executive Engagement: Depth and frequency of C-suite relationships maintained per account.</li><li>
QBR Cadence &amp; Quality: Quarterly business reviews delivered on schedule with documented ROI evidence and forward-looking expansion plans.</li></ul><div><b>
Ideal Candidate Profile</b></div><ul><li>
10+ years of experience in strategic account management or enterprise customer leadership at a B2B SaaS company or leading Agentic provider.</li><li>
Proven track record of managing and growing large enterprise accounts with Fortune 500 BFSI clients &mdash; banks, insurers, asset managers, or diversified financial services firms.</li><li>
Demonstrated success engaging and influencing C-suite executives (COO, CIO, CFO, Chief Transformation Officer) at global financial institutions, with experience navigating complex enterprise buying and governance environments.</li><li>
Strong commercial acumen, including experience structuring, negotiating, and closing large enterprise agreements and managing accurate revenue forecasts.</li><li>
Deep familiarity with BFSI operating environments and transformation priorities &mdash; claims, underwriting, loan operations, compliance, and back-office automation are areas you can speak to credibly.</li><li>
Conversant in AI and data concepts; able to credibly engage technical stakeholders on models, data flows, and platform architecture at a working level.</li><li>
Process intelligence, agentic AI, RPA, or automation domain experience strongly preferred.</li></ul><div><b>
Why Join Skan AI?</b></div><ul><li>
Be part of a category-creating company building the full agentic lifecycle.</li><li>
Own some of the most strategic BFSI enterprise relationships in the market, with a direct line to the C-suite at the world's largest financial institutions.</li><li>
Join a passionate, global team united by curiosity, integrity, and impact.</li><li>
In-office and remote work mix with global exposure.</li><li>
Competitive compensation and equity opportunities.</li></ul><div></div><div><i><br>
Skan AI is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace around the world. We do not discriminate based on race, color, religion or belief, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, ancestry, age, disability, medical condition, genetic information, marital or family status, military or veteran status, or any other characteristic protected by applicable laws in the locations where we operate.</i></div><div><i>
We welcome people from all backgrounds and provide reasonable accommodations throughout the hiring process.</i></div></div>

Strategic Account Lead, Insurance

Explore 137+ Customer success manager in London this August. Find roles across top companies and apply now to boost your career.