customer service representative

it support engineer

it support

business analyst – planning and support (uae nationals only) Jobs in Dubai

call center advisor

customer support advisor

Bulgari

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>The <b>Client Advisor Support </b>plays a crucial role in maintaining a seamless and efficient luxury retail environment by providing comprehensive operational and sales support to Client Advisors. The Client Advisor Support ensures a welcoming and organized store, facilitates smooth transactions, and support in delivering an exceptional Client experience.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><p><b>Support Client Advisors in Delivering Selling Experience
</b></p><ul><li><b>Assist Client Advisors with preparing for client appointments </b>by organizing product selections, setting up presentation areas, or gathering client-related information.
</li></ul><ul><li><b>Support Client Advisors in delivering selling experience by assisting in product presentation, hospitality offer, check out procedures and packaging </b>.
</li></ul><ul><li>Support Client Advisors in offering <b>CARE services </b>.
</li></ul><ul><li><b>Be attentive to client needs </b>that may arise during their shopping experience and communicate these effectively to relevant staff.
</li></ul><p><b>Manage Back-end Activities
</b></p><ul><li><b>Handle backend tasks </b>such as stock checks, reserving items, or preparing merchandise for display to ensure Client Advisors can concentrate on clients&rsquo; interaction.
</li></ul><ul><li><b>Provide logistical support </b>during client interactions such as fetching different sizes/colors of products or showcasing additional items at the Client Advisor&rsquo;s request.
</li></ul><p><b>Maintain Store Ambiance
</b></p><ul><li><b>Maintain store ambiance </b>and keep all selling spaces organized and replenished throughout the day, ensuring that Client Advisors have access to well-maintained product displays.
</li></ul><ul><li>Act as a key player to maintain <b>coordination </b>between Sales Team, Host and Cashier.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><ul><li><b>Client-centric
</b></li></ul><ul><li><b>Organized </b>and <b>efficient
</b></li></ul><ul><li><b>Detail-oriented </b>with the ability to manage multiple tasks simultaneously
</li></ul><ul><li>Able to work in a <b>fast-paced </b>and <b>target-oriented environment
</b></li></ul><ul><li><b>Interpersonal Savviness
</b></li></ul><ul><li><b>Collaboration </b>, being able to <b>work in team
</b></li></ul><ul><li><b>Cultural Curiosity
</b></li></ul><ul><li><b>Brand Sensitivity
</b></li></ul><ul><li><b>Tech Savvy<br>
</b></li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>BVLGARI
</i></b><br>
<b>MAISON
</b><br>
</h2><div>Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
<br>
Through a pioneering vision, the company&rsquo;s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.
<br>
Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social &amp; Environmental Responsibility and giving back &ndash; to nature and to the community. In 2024 the Maison announced the creation of <i>Fondazione Bvlgari </i>, reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.</div></div></div></div></div></div></div><p></p>

Client Advisor Support

Bayut.com

<div>
 <p>
  Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.
 </p>
 <p>
  As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 </p>
 <p>
  As a call support executive, you will be the first point of contact for the company. You will handle the flow of calls through the business and ensure that all calls are attended and answered, providing support &amp; information to the clients in a professional manner.
 </p>
 <p>
  <strong>
   In this role, you will:
  </strong>
 </p>
 <ul>
  <li>
   Handle all inbound calls from clients &amp; customers
  </li>
  <li>
   Identify the needs of the customer or client, resolve issues where possible and provide solutions
  </li>
  <li>
   Direct the calls or take messages and pass it on to the relevant teams
  </li>
  <li>
   Ensure customer satisfaction by providing professional call support
  </li>
  <li>
   Maintain &amp; keep a log of all the incoming calls and analyse data
  </li>
  <li>
   Any other task assigned by the management
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A secondary education is required
  </li>
  <li>
   Proven working experience in a front office handling receptionist or customer support responsibility
  </li>
  <li>
   At least 2 years of experience within the UAE
  </li>
  <li>
   Proficient with Microsoft Office Suite and using MAC
  </li>
  <li>
   Bilingual (English &amp; Arabic)
  </li>
  <li>
   Solid communication skills both written and verbal
  </li>
  <li>
   Ability to be resourceful and proactive in dealing with issues that may arise
  </li>
  <li>
   Ability to organise, multitask, prioritise and work under pressure
  </li>
  <li>
   Professional attitude and appearance
  </li>
  <li>
   Friendly and well spoken
  </li>
  <li>
   Customer service attitude
  </li>
  <li>
   A can-do and flexible approach
  </li>
  <li>
   Can perform under pressure and operate in a fast pace environment
  </li>
  <li>
   Strong collaborative skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A fast paced, high performing team
  </li>
  <li>
   Multicultural environment with over 60 different nationalities
  </li>
  <li>
   Competitive Tax-free Salary
  </li>
  <li>
   Comprehensive Health Insurance
  </li>
  <li>
   Annual Air Ticket Allowance
  </li>
  <li>
   Employee discounts at multiple vendors across the emirates
  </li>
  <li>
   Rewards &amp; Recognitions
  </li>
  <li>
   Learning &amp; Development opportunities
  </li>
 </ul>
 <p>
  Bayut &amp; dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 </p>
 <p>
  #UAEbayut
 </p>
</div>


Call Support Executive (Arabic Speaker)

Kavak

<div><div><p>Job Information</p>
<ul><div><p>Date Opened</p>
<div>03/09/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Industry</p>
<div>Automotive
</div></div><div><p>State/Province</p>
<div>Dubayy (Dubai)
</div></div><div><p>City</p>
<div>Dubai
</div></div><div><p>Zip/Postal Code</p>
<div>337-1500
</div></div><div><p>Country</p>
<div>United Arab Emirates
</div></div></ul></div><div><p>About Us</p>
<div><div><b>Who WE are?</b><br>
KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We<b> </b><b>work smart and make things happen,</b> offering the<b> </b><b>easiest, safest and most transparent experience to buy or sell a car</b>.<br>
<br>
But our journey doesn't stop there: at KAVAK our goal is global! Now <b>our footprint extends to the vibrant GCC region</b><b> </b>as part of our expansion into the Middle East, in the pursuit of our one and only goal: <b>to transform the automotive market around the world.</b><br>
<br>
Today we have more than 180 Kavakees on the GCC team and growing, <b>surrounding ourselves with the best talent</b> to continue <b>building the technology, processes, and products</b> that make us the <b>number one player in the pre-owned car market</b>.<br>
<br>
Wanna join us on this exciting ride?</div><br>
</div><p></p><p>Job Description</p>
<div><div><b>Key Responsibilities:</b><br>
</div><ul><li>
Handle inbound and outbound customer interactions (calls, WhatsApp, email).<br>
</li><li>
Support customers with post-purchase inquiries such as service appointments, warranties, and vehicle concerns.<br>
</li><li>
Promote and sell ancillaries to customers based on their vehicle needs.<br>
</li><li>
Coordinate with internal teams (Operation, Sales, Supply, workshop, logistics, finance) to resolve customer cases.<br>
</li><li>
Follow up with customers to ensure their issues are fully resolved.<br>
</li><li>
Identify customer pain points and escalate complex cases when needed.<br>
</li><li>
Support initiatives to improve Customer Satisfaction (CSAT/NPS).<br>
</li><li>
Ensure compliance with company processes and service standards.</li></ul><div></div><p><br>
Requirements</p><div><b>
Skills and Qualifications:</b><br>
</div><ul><li>
2&ndash;3 years of experience in customer service, call center, aftersales, or sales roles.<br>
</li><li>
Experience in upselling or selling is highly preferred.<br>
</li><li>
Strong communication and negotiation skills.<br>
</li><li>
Customer-focused mindset with the ability to build trust and drive sales.<br>
</li><li>
Ability to manage multiple customer cases and follow up effectively.<br>
</li><li>
Automotive industry experience is a plus.<br>
</li>
English and Arabic.<br>
<li>
</li></ul><div>
Do you want to be part of this story?<b> </b><b>Apply now!</b></div></div></div></div><p></p>

Customer Support Agent - After Sales

TALENTMATE

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.
 <br/>
 <br/>
 As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 <br/>
 <br/>
 As a call support executive, you will be the first point of contact for the company. You will handle the flow of calls through the business and ensure that all calls are attended and answered, providing support &amp; information to the clients in a professional manner.
 <br/>
 <br/>
 <strong>
  In This Role, You Will
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handle all inbound calls from clients &amp; customers
  </li>
  <li>
   Identify the needs of the customer or client, resolve issues where possible and provide solutions
  </li>
  <li>
   Direct the calls or take messages and pass it on to the relevant teams
  </li>
  <li>
   Ensure customer satisfaction by providing professional call support
  </li>
  <li>
   Maintain &amp; keep a log of all the incoming calls and analyse data
  </li>
  <li>
   Any other task assigned by the management
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A secondary education is required
  </li>
  <li>
   Proven working experience in a front office handling receptionist or customer support responsibility
  </li>
  <li>
   At least 2 years of experience within the UAE
  </li>
  <li>
   Proficient with Microsoft Office Suite and using MAC
  </li>
  <li>
   Bilingual (English &amp; Arabic)
  </li>
  <li>
   Solid communication skills both written and verbal
  </li>
  <li>
   Ability to be resourceful and proactive in dealing with issues that may arise
  </li>
  <li>
   Ability to organise, multitask, prioritise and work under pressure
  </li>
  <li>
   Professional attitude and appearance
  </li>
  <li>
   Friendly and well spoken
  </li>
  <li>
   Customer service attitude
  </li>
  <li>
   A can-do and flexible approach
  </li>
  <li>
   Can perform under pressure and operate in a fast pace environment
  </li>
  <li>
   Strong collaborative skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A fast paced, high performing team
  </li>
  <li>
   Multicultural environment with over 60 different nationalities
  </li>
  <li>
   Competitive Tax-free Salary
  </li>
  <li>
   Comprehensive Health Insurance
  </li>
  <li>
   Annual Air Ticket Allowance
  </li>
  <li>
   Employee discounts at multiple vendors across the emirates
  </li>
  <li>
   Rewards &amp; Recognitions
  </li>
  <li>
   Learning &amp; Development opportunities
   <br/>
   <br/>
  </li>
 </ul>
 Bayut &amp; dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 <br/>
 <br/>
 #UAEbayut
 <br/>
 <br/>
 Job Details
 <br/>
 <br/>
 Role Level: Associate Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.bayut.com Job Function: Others Company Industry/
 <br/>
 <br/>
 Sector: Technology Information and Internet
 <br/>
 <br/>
 What We Offer
 <br/>
 <br/>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 <br/>
 <br/>
 Report
 <br/>
 <br/>
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>


Call Support Executive Arabic Speaker

Concentrix

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers". We're recognized with awards like "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 <br/>
 <br/>
 We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
 <br/>
 <br/>
 We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.
 <br/>
 <br/>
 <strong>
  Career Growth And Personal Development
  <br/>
  <br/>
 </strong>
 This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.
 <br/>
 <br/>
 Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.
 <br/>
 <br/>
 <strong>
  What You Will Do In This Role
  <br/>
  <br/>
 </strong>
 <strong>
  As a Customer Service Representative, you will:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Review customer requests and expectations and respond to them according to their needs and situations
  </li>
  <li>
   Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
  </li>
  <li>
   Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives
  </li>
  <li>
   Champion better brand experiences for our customers and clients
  </li>
  <li>
   Your qualifications:
   <br/>
   <br/>
  </li>
 </ul>
 We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 <br/>
 <br/>
 <strong>
  Concentrix Is a Great Match If You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree or diploma in any related field
  </li>
  <li>
   Are proficient or bilingual in Arabic and English
  </li>
  <li>
   Are proactive, self-motivated, and solution-oriented
  </li>
  <li>
   Can work rotating and weekend shifts
   <br/>
   <br/>
  </li>
 </ul>
 Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.
</div>


Customer Service Advisor - Arabic and English Speaker - Dubai

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><p></p><p><br>
What you'll do:</p><p></p><p><br>
The Customer Advisory Architecture Advisor (AA) works closely with SAP&rsquo;s Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer&rsquo;s business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer&rsquo;s adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture.</p><p></p><p><br>
As an Architecture Advisor (AA), you will focus on the following key areas:</p><p></p><p><br>
Account Planning &amp; Architecture Management Responsibilities</p><ul><li>
Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption &amp; consumption, as well as footprint expansion.</li><li>
Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.</li><li>
Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.</li><li>
Provide a linkage from the customer to SAP product development leadership.</li></ul><p>
Creating an SAP Architecture Vision for the Customer</p><ul><li>
Support building customer demand through appropriate thought leadership positioning.</li><li>
Understand customer&rsquo;s business process map and business model with industry reference architecture focus.</li><li>
Understand customer&rsquo;s current enterprise landscape and future needs.</li><li>
Drive the positioning of standard cloud architectures (plug &amp; play) leveraging standard cloud solutions.</li></ul><p>
Building Key Customer Architecture Deliverables: Business &amp; Solution Architecture, Target State, Transformation Roadmap</p><ul><li>
Drive business architecture and capability mapping to solution design.</li><li>
Ensure IT feasibility of the business capabilities mapping to SAP solution architecture.</li><li>
Support customer cloud transformation roadmap definition (business and application focus).</li><li>
Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus).</li></ul><p>
Being a Trusted Architecture Advisor for the Customer</p><ul><li>
Align living roadmap with current adoption/solution consumption.</li><li>
Support living roadmap governance &amp; adaptation based on evolution of customer needs and SAP solutions.</li><li>
Drive solution expansion by highlighting value &amp; linkages to the broader SAP Portfolio</li></ul><p></p><p><br>
What you bring:</p><br>
<p></p><ul><li>
Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.</li><li>
Represent SAP as the trusted advisor within SAP and/or the market.</li><li>
Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.</li><li>
Proven professional networks in the market to drive pipeline and revenue growth for SAP.</li><li>
Proven track record of success in the selected industry area, if required.</li><li>
Proven leadership and project management experience.</li><li>
Proven experience of driving tangible outcomes in Enterprise Architecture for customers.</li><li>
Fluency in English; any other language is an asset</li><li>
Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.</li><li>
TOGAF or SAPIEA-10 certifications and Experience in using EAM tools is a an added value for candidates</li></ul><p></p><p><br>
Meet your team:</p><p>
At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.</p><p>
We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP&rsquo;s products and services, we help customers unlock the full potential of their technology solutions.</p><p>
What sets our team apart is our deep understanding of each customer&rsquo;s unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation</p><p>
Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.</p><p>
Skills you&rsquo;ll use:</p><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
<br>
<br>
<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
<br>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
<br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 446966 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

Architecture Advisor - Kuwait

OWS AUTOMOTIVE

<p><b>Key Responsibilities</b></p><p><b>Customer Service &amp; Communication:</b></p><ul><li>Greet customers in a professional and friendly manner upon arrival</li><li>Listen attentively to customer concerns regarding vehicle performance and service needs</li><li>Conduct initial vehicle inspections and test drives to accurately diagnose issues</li><li>Explain technical repairs and maintenance recommendations in clear, understandable terms</li><li>Keep customers informed about service progress and any additional repairs discovered</li><li>Handle customer complaints professionally and resolve issues promptly</li><li>Follow up with customers after service completion to ensure satisfaction</li></ul><p><b>Service Operations:</b></p><ul><li>Schedule service appointments and manage daily workflow efficiently</li><li>Create detailed and accurate repair orders with clear instructions for technicians</li><li>Provide comprehensive cost estimates for parts and labor</li><li>Verify warranty coverage and service contract eligibility</li><li>Recommend additional services based on vehicle inspection and service history</li><li>Coordinate parts ordering and ensure availability for scheduled jobs</li><li>Process payments, prepare invoices, and maintain accurate customer records</li><li>Monitor service timelines and ensure promised delivery times are met</li></ul><p><b>Essential Skills &amp; Competencies</b></p><p><b>Technical Skills:</b></p><ul><li>Knowledge of automotive service terminology and procedures</li><li>Ability to read and interpret service histories and technical manuals</li><li>Familiarity with diagnostic processes and common vehicle issues</li><li>Understanding of diesel engines, brake systems, tire service, and general auto repair</li></ul><p><b>Required Qualifications</b></p><ul><li><b>Education:</b> High School Diploma or equivalent (required); Vocational certificate in automotive or BE or B tech</li><li><b>Experience:</b> Minimum 2-3 years in an automotive service advisor role or similar position UAE</li><li><b>Technical Knowledge:</b> Strong understanding of vehicle systems, automotive repair procedures, and maintenance requirements</li><li><b>Computer Skills:</b> Proficient in MS Office (Word, Excel, Outlook) and automotive service management software</li><li><b>Valid UAE Driver's License:</b> Must be able to test drive vehicles</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Would you like to join in the next 15 days?</li></ul><p>Experience:</p><ul><li>Vehicle Service Advisor UAE: 3 years (Preferred)</li></ul><p>Work Location: In person</p>

Vehicle Service Advisor

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