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<div>Join DHL Express UAE &ndash; The World&rsquo;s Most International Company
Would you like to be part of the most international company in the world? A company that has been connecting people and businesses across borders since 1969 and operates in more than 220 countries and territories?
At DHL Express UAE, we&rsquo;re not just delivering packages&mdash;we&rsquo;re delivering promises, possibilities, and progress. As a proud member of the DHL Group, we pioneer cross-border express shipping and play a vital role in connecting the UAE to the world.
Whether it's supporting global trade or making someone&rsquo;s day with a personal delivery, every role at DHL Express makes a difference. If you're passionate about logistics, innovation, and being part of a purpose-driven team&mdash;then this is your sign.
Don&rsquo;t just work. Belong. Grow. Thrive.<div> 
Join our incredible journey at DHL Express UAE.</div><div></div><div> 
Job Purpose:</div><div></div><div> 
The Call Centre Advisor is responsible for answering customer calls and inquiries ensure customers bookings and traces are actioned as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The advisor is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL&rsquo;s products and value added services.</div><div></div><div> 
Key Responsibilities:</div><div><ul><li>
To accept and register customer bookings for a range of DHL services and accurately input relevant booking data into DHL applications
</li><li>Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by converting their enquiries and securing their bookings.
</li><li>Identify potential for selling additional services and products (e.g. Insurance, time definite delivery, packaging, account facilities, etc) during the course of interacting with customers and proactively sells these to secure additional/new revenue sources for DHL. This includes asking customers the appropriate questions to match their needs against value-added services, professionally offering and convincing them on the benefits of the services, handling their objections or reservations (if any) and closing the transaction by successfully securing their purchase of the offered services.
</li><li>To effectively respond to all customer enquiries regarding DHL&rsquo;s services, by consistently and confidently providing customers with accurate information on prices, transit times, customs paperwork requirements, packaging, country-specific requirements (including potential customs clearance delays), straight forward account and sales questions. To lodge a trace when necessary ensuring that the customer receives service from Customer care regarding their issue.
</li><li>Exercise professionalism and provide first class customer service bearing in mind that all DHL customers have an express requirement, and are looking for immediate and hassle-free solutions.
</li><li>Confidently and knowledgeably handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customers&rsquo; expectations without compromising DHL&rsquo;s position by over-committing to customers , or being unrealistic in what is offered.
</li><li>Ensuring that all interactions with customers are in accordance with the Mystery Shopper guideline scripts.
</li><li>Liaise with all DHL employees in a professional and cooperative manner at all times, and consistently strive to promote a positive team spirit and adhering to DHL&rsquo;s values at all times.
</li><li>Undertake any other related tasks or responsibilities as reasonably directed or required.
</li><li>Highlight areas for improvement with suggested solutions to improve DHL&rsquo;s procedures, technology and service to positively enhance our customers&rsquo; experience with DHL.</li></ul></div><div></div><div> 
Requirements:</div><div></div><div><div> 
Essential</div></div><ul><li> Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries</li><li> Excellent spoken and written command of the English language with a cheerful, confident, professional and courteous tone</li><li> Excellent interpersonal skills and relates well with a wide range of people/customers
</li><li> Experience in resolving straight forward customer conflict</li><li> Demonstrated excellent attention to detail</li><li> Demonstrated ability to work effectively as part of a busy team</li><li> Basic computer skills including the ability to navigate around a computer</li><li> Ability to work flexible rostered hours, including scheduled breaks</li><li> Working knowledge of Microsoft Office</li><li> Tolerance for stress in a fast paced working environment</li></ul><div> 
Desirable</div><ul><li>
Previous call center experience</li><li>
Previous experience of telephone and/or electronic order booking systems
</li><li>Demonstrable success in achieving targets through selling services and products</li><li>
Essential</li><li>
A minimum of grade 10 schooling or equivalent</li><li>
High school certificate</li></ul></div><div></div>

Call Center Advisor

Kavak

<div><div>Job Information
<ul><div>Date Opened
<div>09/29/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Automotive
</div></div><div>State/Province
<div>Dubayy (Dubai)
</div></div><div>City
<div>Dubai
</div></div><div>Zip/Postal Code
<div>337-1500
</div></div><div>Country
<div>United Arab Emirates
</div></div></ul></div><div>About Us
<div><div>Who WE are? 
KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car. 
 
But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends to the vibrant GCC region as part of our expansion into the Middle East, in the pursuit of our one and only goal: to transform the automotive market around the world. 
 
Today we have more than 180 Kavakees on the GCC team and growing, surrounding ourselves with the best talent to continue building the technology, processes, and products that make us the number one player in the pre-owned car market. 
 
Wanna join us on this exciting ride?</div> 
</div>Job Description
<div>Key Responsibilities:<div></div> 
1. Customer Onboarding:<ul><li> 
Guide customers through the onboarding process, including account setup, document submission, and understanding their needs/preferences.</li><li> 
Provide clear instructions for completing any required paperwork or digital forms.</li></ul><div></div> 
2. Customer Support:<ul><li> 
Address customer inquiries related to the car buying process via phone, email, or chat.</li><li> 
Proactively communicate updates on the status of their application or purchase.</li></ul><div></div> 
3. Education &amp; Guidance:<ul><li> 
Explain the car buying process, financing options, and other related services to customers in a straightforward and approachable manner.</li><li> 
Offer product and service recommendations based on customer preferences and budget.</li></ul><div></div> 
4. Data Management:<ul><li> 
Accurately record and update customer information in CRM tools or company databases.</li><li> 
Ensure compliance with all data security and confidentiality standards.</li></ul><div></div> 
5. Collaboration:<ul><li> 
Work closely with sales, finance, and support teams to ensure customers are matched with the right options.</li><li> 
Provide feedback on improving the onboarding experience.</li></ul><div></div> 
Requirements
Skills and Qualifications: 
 
<div></div> 
Experience:<ul><li> 
Previous experience in customer service, onboarding, or a related role (experience in automotive or sales preferred) and must be Arabic speakers.</li></ul><div></div> 
Skills:<ul><li> 
Excellent verbal and written communication skills.</li><li> 
Strong organizational skills with attention to detail.</li><li> 
Ability to manage multiple tasks and prioritize effectively.</li><li> 
Proficiency in CRM tools and basic digital platforms.</li></ul><div></div> 
Attributes:<ul><li> 
Customer-first mindset with a friendly, approachable attitude.</li><li> 
Problem-solving skills and the ability to stay calm under pressure.</li><li> 
Passion for the automotive industry is a plus.</li></ul><div> 
Do you want to be part of this story? Apply now!</div></div></div></div>

Customer Support Representative - Arabic Speaker

Spring Valley

At our company, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We&rsquo;re looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructions, and assistance for purchases. As the voice of our company, the call center representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.Objectives of this role<ul><li>Handle a large volume of inbound and outbound calls in a timely manner</li><li>Follow communication scripts and use knowledge of the company&rsquo;s products and services to go off-script when necessary</li><li>Identify customer needs, research issues, resolve complaints, and provide solutions</li><li>Maintain ownership of calls throughout the lifecycle of a caller&rsquo;s request, including follow-ups with escalation team</li><li>Recommend improvements for systems and processes to boost organizational efficiency</li><li>Fluency in Telugu (mandatory); knowledge of Hindi is a plus.</li><li>Prior experience in telesales, telemarketing, or customer support is a plus.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,500.00 per monthExperience:<ul><li>customer service: 2 years (Required)</li></ul>Language:<ul><li>hindi (Required)</li><li>Telugu (Required)</li></ul>

Customer Support Telugu (Female)

<div>Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Internal Firm Services - Other
Management Level
Associate
Job Description &amp; Summary
At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects.
 
 
In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.
Position summary
 
To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office. 
 
Primary duties and responsibilities
 
Financial
<ul><li>Adhere to the allocated budget for the administrative function of the office
</li></ul>Customer
<ul><li>Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately
</li><li>Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
</li></ul>Internal Process
<ul><li>Assist with visitor check-in process
</li><li>Maintain visitor and caller logs
</li><li>Coordinate with mailroom for outside delivery/courier services with the help of Office administrators
</li><li>Answer queries from visitors and callers, and refers them to the appropriate person
</li><li>Perform general maintenance of the reception area
</li><li>Co-ordinate with Security where relevant
</li><li>Support office manager in events planning and organization
</li><li>Act in accordance with regulations
</li><li>Perform other administrative duties as required
</li><li>Learning and Growth
</li><li>Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met
</li>Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed 
<li>
</li></ul> 
Education
 
High school certificate (equivalent) or Bachelor's degree
Language
 
Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus
Overall Experience
 
Min 3 years of experience in customer service related role such as front desk or receptionist role
Specific Skills
<ul><li>Experience with a professional services firm is an advantage
</li><li>Knowledge and Skills
</li><li>Strong organizational skills
</li><li>Excellent oral communication and interpersonal skills
</li><li>Must possess a professional telephone manner
</li><li>Demonstrated ability to work under pressure
</li><li>Demonstrated ability to work on own initiative
</li><li>Demonstrated team player
</li><li>Must possess a warm, friendly and professional demeanor
</li><li>Basic PC skills on excel and word
</li><li>Basic keyboard skills (at least 25 wpm)
</li></ul>Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling, Inclusion, Insurance Administration, Integrated Workplace Management System (IWMS) {+ 56 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
Yes
Job Posting End Date</div>

Customer Service Advisor

PwC Middle East

<div>
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 Internal Firm Services
 
 
 
 Industry/Sector
 
 
 
 Not Applicable
 
 
 
 Specialism
 
 
 
 IFS - Internal Firm Services - Other
 
 
 
 Management Level
 
 
 
 Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects.
 
 
 In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.
 
 
 
 Position Summary
 
 
 
 To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office.
 
 
 
 Primary Duties And Responsibilities
 
 
 
 Financial
 
 
 <ul>
 <li>
 Adhere to the allocated budget for the administrative function of the office
 
 
 </li>
 </ul>
 Customer
 
 
 <ul>
 <li>
 Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately
 </li>
 <li>
 Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
 
 
 </li>
 </ul>
 Internal Process
 
 
 <ul>
 <li>
 Assist with visitor check-in process
 </li>
 <li>
 Maintain visitor and caller logs
 </li>
 <li>
 Coordinate with mailroom for outside delivery/courier services with the help of Office administrators
 </li>
 <li>
 Answer queries from visitors and callers, and refers them to the appropriate person
 </li>
 <li>
 Perform general maintenance of the reception area
 </li>
 <li>
 Co-ordinate with Security where relevant
 </li>
 <li>
 Support office manager in events planning and organization
 </li>
 <li>
 Act in accordance with regulations
 </li>
 <li>
 Perform other administrative duties as required
 </li>
 <li>
 Learning and Growth
 </li>
 <li>
 Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met
 </li>
 <li>
 Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed
 
 
 </li>
 </ul>
 Education
 
 
 High school certificate (equivalent) or Bachelor's degree
 
 
 Language
 
 
 Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus
 
 
 Overall Experience
 
 
 Min 3 years of experience in customer service related role such as front desk or receptionist role
 
 
 Specific Skills
 
 
 <ul>
 <li>
 Experience with a professional services firm is an advantage
 </li>
 <li>
 Knowledge and Skills
 </li>
 <li>
 Strong organizational skills
 </li>
 <li>
 Excellent oral communication and interpersonal skills
 </li>
 <li>
 Must possess a professional telephone manner
 </li>
 <li>
 Demonstrated ability to work under pressure
 </li>
 <li>
 Demonstrated ability to work on own initiative
 </li>
 <li>
 Demonstrated team player
 </li>
 <li>
 Must possess a warm, friendly and professional demeanor
 </li>
 <li>
 Basic PC skills on excel and word
 </li>
 <li>
 Basic keyboard skills (at least 25 wpm)
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling, Inclusion, Insurance Administration, Integrated Workplace Management System (IWMS) {+ 56 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 Yes
 
 
 
 Job Posting End Date
 
</div>

FutureLog AG

<div>
 
 
 Job Purpose
 
 
 
 The Master Data &amp; Support Officer is responsible for data and supplier management. He/she will report to the Supplier Relationship Manager.
 
 
 
 
 
 
 Duties and Responsibilities
 
 
 <ul>
 <li>
 Ensure support to suppliers and to hotels as per company&rsquo;s Service Level Agreements.
 </li>
 <li>
 Support the Supplier Relationship Manager in daily work-related activities.
 </li>
 <li>
 Ensure the tasks assigned by Manager is completed in a timely manner.
 </li>
 <li>
 Ensure the Database (product and supplier creation) is always maintained, with no duplicates, standard FutureLog formatting, etc.
 </li>
 <li>
 Manage and maintain supplier databases, ensuring data accuracy, completeness, and security.
 </li>
 <li>
 Perform regular data quality checks and audits to identify and resolve discrepancies.
 </li>
 <li>
 Assist in data entry and data cleansing activities to maintain clean and reliable data.
 </li>
 <li>
 Attend to support tickets as assigned by the Supplier Relationship Manager.
 </li>
 <li>
 Actively take part in weekly team meetings.
 </li>
 <li>
 Provide technical support and training to suppliers on data management tools and systems.
 </li>
 <li>
 Support the Customer Success Management team during project tasks such as Mapping, Supplier Onboarding, Local Item and Supplier uploads, etc.
 </li>
 <li>
 Ensure the task list and project timeline sheets are updated on a timely manner.
 </li>
 <li>
 Ensure the Master Data Management Dashboard is updated accurately.
 </li>
 <li>
 Contribute to process the changes done by the suppliers.
 </li>
 <li>
 Contribute to onboarding suppliers on the platform.
 </li>
 <li>
 Contribute to renewals of old supplier contracts.
 </li>
 <li>
 Contribute to supplier payment follow-ups.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Hospitality sector experience in procurement, stores, cost control, restaurants, or Finance.
 </li>
 <li>
 Good knowledge of Microsoft Office tools.
 </li>
 <li>
 Highly efficient in meeting deadlines and managing job prioritization, with a proactive approach to workloads and changing environments with a very high level of attention to detail.
 </li>
 <li>
 Strong process, planning, and delivery skills.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Ability to work independently, whilst also being a team player.
 </li>
 <li>
 Previous experience in a similar role.
 </li>
 </ul>
 
 
 
 
 Language Preference : English &amp; (Arabic is an add on advantage).
 
 
 
 
 
 FutureLog Middle East FZ LLC | Shatha Tower, Floor 30, Office 3011, Dubai Media City, Dubai, UAE
 
 
 T: +971 4 5543552
 
 
 
 www.futurelog.com
 
 
</div>

Master Data & Support Officer

saosen furniture trading fzco

Female Retail Sales Advisor &ndash; Home &amp; Office Furniture Location: International city Company: Saosen Furniture Job Type: Full-Time We are hiring enthusiastic and customer-focused Female Retail Sales Advisor for our furniture showroom. You'll assist customers, recommend products, and drive sales for both home and office furniture.Key Responsibilities:<ul><li>Greet and assist showroom visitors</li><li>Recommend furniture based on customer needs</li><li>Achieve monthly sales targets</li><li>Maintain product displays and showroom cleanliness</li><li>Process invoices and support delivery coordination</li></ul>Requirements:<ul><li>Retail sales experience (furniture preferred)</li><li>Strong communication and interpersonal skills</li><li>Professional appearance and attitude</li><li>Basic computer skills</li></ul>What We Offer:<ul><li>Competitive salary + sales incentives +Bonus +Commission</li></ul>Job Type: Full-timePay: Up to AED2,500.00 per month

Sales Advisor-female

Explore 6581+ Customer support advisor in Dubai this October. Find roles across top companies and apply now to boost your career.

6581 customer support advisor jobs IN Dubai

Call Center Advisor

Customer Support Representative - Arabic Speaker

Customer Support Telugu (Female)

Customer Service Advisor

Customer Service Advisor

Master Data & Support Officer

Sales Advisor-female