sales coordinator

customer service representative Jobs in Dubai

customer service representative

telesales representative

it support engineer

account manager

customer support advisor

Concentrix

<div>
 Job Title:
 
 
 Customer Service Advisor - Arabic Speaker (Online Fashion)
 
 
 
 Job Description
 
 
 
 The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.
 
 
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensuring that the service delivered to our client&rsquo;s customers meets the Key Performance Indicators (&lsquo;KPIs&rsquo;) for the role.
 </li>
 <li>
 Interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
 </li>
 <li>
 Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.
 </li>
 <li>
 Identifying customer problems and offer appropriate solutions.
 </li>
 <li>
 Identifying and maximizing selling and cross-selling opportunities.
 </li>
 <li>
 Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
 
 
 </li>
 </ul>
 
 CANDIDATE PROFILE
 
 
 
 You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.
 
 
 <ul>
 <li>
 The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.
 </li>
 <li>
 Arabic speaker with a strong command of English (oral and written).
 </li>
 <li>
 Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.
 </li>
 <li>
 Pleasant telephone etiquette and someone who loves to speak over the phone.
 </li>
 <li>
 Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.
 </li>
 <li>
 Dependable with proficient attention to detail.
 </li>
 <li>
 Strong computer navigation skills and PC Knowledge
 </li>
 <li>
 Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.
 </li>
 <li>
 Can join immediately (preferably within 1-2 weeks on offer agreement).
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
 
 
 Location:
 
 
 ARE Work-at-Home
 
 
 Language Requirements:
 
 
 Time Type:
 
 
 Full time
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1366514
 
</div>

Customer Service Advisor - Arabic Speaker (Online Fashion)

<div>
 Job Title:
 
 
 Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker)
 
 
 
 Job Description
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
 
 
 
 Essential Functions/Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)
 </li>
 <li>
 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
 </li>
 <li>
 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
 </li>
 <li>
 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
 </li>
 <li>
 Maintain basic knowledge of client products and/or services
 </li>
 <li>
 Prepare complete and accurate work including appropriately notating accounts as required
 </li>
 <li>
 Participate in activities designed to improve customer satisfaction and business performance
 </li>
 <li>
 Offer additional products and/or services
 </li>
 <li>
 Track, document and retrieve information in call tracking database
 </li>
 <li>
 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
 
 
 </li>
 </ul>
 Candidate Profile
 
 
 <ul>
 <li>
 High school diploma with three to six months of relevant experience preferred
 </li>
 <li>
 Hospital/ Medical/ Insurance industry experience preferred
 </li>
 <li>
 Strong computer navigation skills and PC Knowledge
 </li>
 <li>
 Ability to effectively communicate, both written and verbally
 </li>
 <li>
 Dependable with strong attention to detail
 </li>
 <li>
 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
 </li>
 <li>
 Tolerance for repetitive work in a fast-paced, high production work environment
 </li>
 <li>
 Ability to work as a team member, as well as independently
 </li>
 <li>
 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
 </li>
 <li>
 Ability to rotate shifts, as needed
 </li>
 <li>
 Based on location and/or program, additional experience/skills may be required
 </li>
 <li>
 Job requirements may vary by country and will not contravene any local laws
 
 
 </li>
 </ul>
 Career Framework Role
 
 
 Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
 
 
 
 Supplemental Geographical Information
 
 
 
 RECRUITER ENTER THE APPLICABLE LANGUAGE:
 
 
 GERMANY - This job description does not apply to employees in Germany.
 
 
 UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
 
 
 PHILIPPINES
 
 
 <ul>
 <li>
 Minimum of two years of college education. No prior call center experience is required
 </li>
 <li>
 Ability to think clearly and can explain simple issues effectively, both written and verbally
 
 
 </li>
 </ul>
 INDIA
 
 
 <ul>
 <li>
 Ability to effectively communicate, both written and verbally
 </li>
 <li>
 Listen attentively to customer needs and concerns; demonstrate empathy
 </li>
 <li>
 Clarify customer requirements; probe for and confirm understanding of requirements or problem
 </li>
 <li>
 Confirm customer understanding of the solution and provide additional customer education as needed
 </li>
 <li>
 Ability to learn including strong problem solving skills
 </li>
 <li>
 Demonstrate strong probing and problem solving skills
 </li>
 <li>
 Should be able to handle complex queries
 </li>
 <li>
 Should be able to resolve customer queries independently
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
 
 
 Location:
 
 
 ARE Dubai - Property# BCB2 515, Dubai CommerCity
 
 
 Language Requirements:
 
 
 Time Type:
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1602651
 
</div>

Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker)

Property Finder

<div>
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 
 
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 
 
 As a Partner Support Advisor you will act as the first point of contact for our customers by answering their queries through phone, chat or email. You will be responsible for resolving a wide variety of customer issues and educating them to resolve issues themselves.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Serves customers by providing product and service information and resolving product and service problems.
 </li>
 <li>
 Promptly respond to customer questions submitted via email, chat, phone or any other channels.
 </li>
 <li>
 Builds and maintains business relationships with our internal and external customers by providing prompt and accurate service so as to promote customer loyalty and retention.
 </li>
 <li>
 Ensures performance goals are being met consistently based on quality standards.
 </li>
 <li>
 Support the team members and provide training on best practices.
 </li>
 <li>
 Act as a subject matter expert to effectively partner with customers and departments across Property Finder to achieve desired outcomes by clarifying needs and providing appropriate solutions.
 </li>
 <li>
 Be an exceptional problem solver, maintaining knowledge of our agile technology and being able to use multiple systems and applications interchangeably.
 </li>
 <li>
 Demonstrate a thorough knowledge of policies, procedures and interrelationships for the area of responsibility.
 </li>
 <li>
 Exercise a fair degree of independent decision making and action in the performance of assigned tasks and duties.
 </li>
 <li>
 Make recommendations when policies and procedures need modification when problems arise.
 </li>
 <li>
 Diagnose the technical problem at the customer end and identify the possible solution (s)
 </li>
 <li>
 In case of code error, create a summary of the issue (s) and escalate it to the development team
 </li>
 <li>
 Report to the Manager on any issues which require further action
 
 
 </li>
 </ul>
 
 Desired Qualifications:
 
 
 
 <ul>
 <li>
 The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
 </li>
 <li>
 One or more years&rsquo; experience in related positions.
 </li>
 <li>
 Familiarity with Microsoft Windows, Microsoft Outlook, and Internet Explorer
 </li>
 <li>
 Excellent typing skills
 </li>
 <li>
 Excellent English &amp; Arabic (a MUST) language skills
 </li>
 <li>
 Ability to communicate correctly and clearly with both internal and external customers
 </li>
 <li>
 Excellent documentation skills
 </li>
 <li>
 Good comprehension skills-- ability to clearly understand and state the issues customers present
 </li>
 <li>
 Good composition skills-- ability to compose a grammatically correct, concise, and accurate written response
 </li>
 <li>
 Excellent customer service skills
 </li>
 <li>
 Ability to empathize with and prioritize customer needs
 </li>
 <li>
 Demonstrable conflict resolution and negotiating skills
 </li>
 <li>
 Ability to determine customer needs and provide appropriate solutions
 </li>
 <li>
 Effective problem solving skills
 </li>
 <li>
 Strong time management skills
 </li>
 <li>
 Action oriented and self-disciplined
 </li>
 <li>
 Adaptable/Open to change
 </li>
 <li>
 Excellent Teamwork
 
 
 </li>
 </ul>
 
 Our promise to talent
 
 
 
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 
 
 
 Property Finder Guiding Principles
 
 
 
 <ul>
 <li>
 Think Future First
 </li>
 <li>
 Data Beats Opinions, Speed Beats Perfection
 </li>
 <li>
 Optimise for Impact
 </li>
 <li>
 No Ostriches Allowed
 </li>
 <li>
 Our People, Our Power
 </li>
 <li>
 The Biggest Risk is Taking no Risk at All
 
 
 </li>
 </ul>
 
 Find us at:
 
 
 
 Twitter
 
 
 Facebook
 
 
 Instagram
 
 
 Linkedin
 
 
 Glassdoor
</div>

Partner Support Advisor

Seven Wellness Club

<div></div><div><div>The Back-Office role is essential in providing exceptional support to both members and leads within the wellness environment. The individual in this role will ensure smooth operations through professional communication, efficient task management, and a commitment to high standards of service. This role involves handling incoming queries, resolving complaints, and managing ticketing systems effectively, all while contributing to an outstanding customer experience that aligns with wellness and member satisfaction goals.</div><div> 
 
</div><div>Key Responsibilities:</div><div></div><div> 
1. Member and Lead Support: 
</div><ul><li>
Answer incoming calls, emails, and other communication from members and leads, offering tailored guidance and assistance for wellness services. 
</li><li>
Ensure a high level of customer satisfaction by promptly addressing queries and resolving issues. 
</li><li>
Provide members with clear and accurate information about services, policies, and wellness offerings. 
</li></ul><div>
2. Ticket Management: 
</div><ul><li>
Efficiently attend to tickets related to complaints and enquiries, ensuring timely and effective resolution. 
</li><li>
Prioritise tickets based on urgency and severity, ensuring smooth workflow and member satisfaction. 
</li><li>
Assign and escalate tickets to the relevant departments for further assistance and resolution when required. 
</li></ul><div>
3. Membership Renewals: 
</div><ul><li>
Proactively reach out to members whose memberships are approaching renewal, offering them assistance with the renewal process. 
</li><li>
Provide clear, detailed information about membership benefits, newly available services, and wellness programmes to encourage renewals. 
</li><li>
Ensure the renewal process is seamless, addressing any questions or concerns that may arise.</li></ul><div></div><div> 
4. Customer Interaction and Follow-Up: 
</div><ul><li>
Maintain consistent communication with members to provide updates, request feedback, and improve overall satisfaction with the services. 
</li><li>
Follow up on open cases or unresolved queries to ensure prompt and complete resolution. 
</li><li>
Monitor the progress of member requests, ensuring no cases are left unresolved and all issues are handled with diligence and care.</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><ul><li>
Excellent communication skills, both verbal and written, with a focus on professionalism and empathy. 
</li><li>
Organisational abilities and multitasking skills, capable of handling a high volume of tasks while maintaining attention to detail. 
</li><li>
Proficient in ticket management systems and customer relationship management (CRM) software. 
</li><li>
Problem-solving ability, with a solution-oriented mindset. 
</li><li>
Knowledge of wellness and hospitality services is an advantage. 
</li><li>
Ability to maintain confidentiality and adhere to data protection policies. 
</li><li>
Proven experience in a customer service or back-office role, ideally within wellness, hospitality, or a related industry. 
</li><li>
Experience with CRM and ticket management software. 
</li><li>
A proactive approach to member engagement, with a strong understanding of wellness industry trends.</li></ul><div></div><h3 class="jobSectionHeader"> 
Benefits</h3><h3 class="jobSectionHeader">
Benefits:</h3><div></div><div> 
As per UAE labour law.</div></div><div></div>

Customer Service Support (UAE Nationals only)

Choose UAE

<div>
 
 
 Customer Service Executive Support
 
 
 
 We are seeking a
 
 Customer Service Executive Support
 
 to join our team. This role is designed for someone who excels at being the first point of contact, ensuring every enquiry is acknowledged, documented, and seamlessly directed to the right department. Rather than directly handling client cases, the executive serves as a coordinator and bridge across departments, helping create a smooth and professional client journey.
 
 
 The ideal candidate will be detail-oriented, organized, and proactive in maintaining communication flow. This is a vital role that ensures every client query, lead, or feedback is properly managed and reaches the right team without delay.
 
 
 
 
 
 
 Sales
 
 
 <ul>
 <li>
 Receives new enquiries and ensures they are acknowledged promptly.
 </li>
 <li>
 Directs prospects to the appropriate team for scheduling, follow-up, and introductory discussions.
 </li>
 <li>
 Acts as the first touchpoint for sales-related queries, ensuring smooth handover to the sales team.
 </li>
 <li>
 Helps reconnect prospects or lost opportunities by ensuring they are reassigned for follow-up.
 </li>
 <li>
 Ensures all enquiries linked to sales are passed to the right team member without delay.
 </li>
 <li>
 Supports the flow of information so the sales process remains organized, consistent, and accurately tracked.
 </li>
 </ul>
 
 
 
 
 
 Account Management
 
 
 <ul>
 <li>
 Provides a channel for clients to reach account management without handling cases directly.
 </li>
 <li>
 Directs queries related to renewals or ongoing services to the correct account manager.
 </li>
 <li>
 Ensures that account-related interactions are logged and routed appropriately.
 </li>
 <li>
 Supports the account management team by coordinating communication handovers.
 </li>
 </ul>
 
 
 
 
 
 Operations &ndash; General
 
 
 <ul>
 <li>
 Acts as the first receiver of operational queries from clients.
 </li>
 <li>
 Passes issues and requests to the relevant operations team member for resolution.
 </li>
 <li>
 Ensures that every enquiry is documented and followed through by the assigned team.
 </li>
 <li>
 Helps keep communication streamlined between clients and the operations team.
 </li>
 </ul>
 
 
 
 
 
 Operations &ndash; Accounting
 
 
 <ul>
 <li>
 Receives and records queries related to accounting matters.
 </li>
 <li>
 Directs clients to the accounting team for clarification or support.
 </li>
 <li>
 Ensures that accounting enquiries are properly logged and tracked for follow-up.
 </li>
 <li>
 Supports the accounting team by ensuring smooth communication flow.
 </li>
 </ul>
 
 
 
 
 
 Feedback Gathering
 
 
 <ul>
 <li>
 Encourages clients to share their experience without directly managing the review process.
 </li>
 <li>
 Directs review opportunities to sales, account management, operations, and accounting teams.
 </li>
 <li>
 Helps coordinate feedback so it reaches the right department for acknowledgment.
 </li>
 </ul>
 
 
 
 
 
 General Admin (Occasional)
 
 
 <ul>
 <li>
 Assists with light administrative tasks such as handling documents, basic office supplies, grocery needs, phones, or inventory whenever required.
 </li>
 </ul>
 
 
 
 
 
 We Value:
 
 
 <ul>
 <li>
 
 Integrity &amp; humility
 
 in every interaction.
 </li>
 <li>
 A
 
 collaborative, team-player mindset
 
 .
 </li>
 <li>
 Strong
 
 multitasking ability
 
 and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Why Join Choose UAE:
 
 
 <ul>
 <li>
 
 Dynamic Operations Environment
 
 : Engage in the full spectrum of business setup services in the UAE&mdash;ideal for those who thrive in hands-on operational roles.
 </li>
 <li>
 
 Impactful Role
 
 : Directly influence the success of our clients&rsquo; businesses by ensuring smooth and compliant service delivery.
 </li>
 <li>
 
 Commitment to Growth
 
 : Benefit from professional training, merit-based promotions, and ongoing learning, including free Masterclass sessions.
 </li>
 <li>
 
 Startup Culture
 
 : Be part of a vibrant, agile team that values innovation, collaboration, and customer-first service.
 </li>
 <li>
 
 Work-Life Balance
 
 : A supportive workplace that emphasizes fairness and mental well-being.
 </li>
 </ul>
 
 
 
 
 
 Not the Best Fit If:
 
 
 <ul>
 <li>
 You prefer
 
 traditional corporate roles
 
 with rigid structures and limited scope.
 </li>
 <li>
 You are
 
 uncomfortable with frequent client interaction
 
 , calls, and follow-ups.
 </li>
 <li>
 You lack strong
 
 people skills
 
 and the ability to handle diverse client needs.
 </li>
 </ul>
 
 
 
 
 At
 
 Choose UAE
 
 , you&rsquo;ll play a central role in helping entrepreneurs establish and grow their businesses in the UAE. This role is tailor-made for those who are passionate about
 
 operations, client success, and delivering end-to-end business setup solutions
 
 .
 
</div>

Customer Service Executive Support

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 171415
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 You will ensure a seamless and inspiring customer experience across all non-face-to-face contacts, building trust and long-term relationships that contribute to commercial growth.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Accurately log all cases in the CRM system for proper follow-up and data tracking.
 </li>
 <li>
 Respond to customer emails and social media complaints within 24 hours, ensuring timely resolution.
 </li>
 <li>
 Follow department action plans to consistently improve customer experience.
 </li>
 <li>
 Aim for first call resolution by providing effective solutions promptly.
 </li>
 <li>
 Communicate with customers in a positive, friendly, and empathetic manner to maintain brand trust.
 </li>
 <li>
 Monitor the transport management system and proactively contact customers about delays or callback requests.
 </li>
 <li>
 Arrange schedules and workloads to ensure adequate coverage and maintain high service levels.
 </li>
 <li>
 Follow all health and safety guidelines and SOPs to maintain a safe working environment.
 </li>
 <li>
 Report risks, hazards, or unusual activities immediately to senior staff or management.
 </li>
 <li>
 Adhere to department processes and guidelines to optimize customer support center efficiency.
 </li>
 <li>
 Follow the department&rsquo;s business and action plans as directed by management to meet goals.
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
 <li>
 Call center experience, preferably with Genesys or CRM systems.
 </li>
 <li>
 Background in retail is advantageous.
 </li>
 <li>
 Proficient in Excel and computer literate.
 </li>
 <li>
 Strong analytical and thinking skills.
 </li>
 <li>
 Effective communication skills.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
 
 
 
 About Al-Futtaim IKEA
 
 
 
 GROWING TOGETHER...
 
 
 We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
 
 
 Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
</div>

Customer Support Centre Agent

Anatomi Fashion

Qualifications<ul><li>Previous experience in customer service, preferably in the in UAE</li><li>Strong communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Proven track record of meeting or exceeding sales targets</li><li>Ability to build and maintain strong relationships with clients</li><li>Good organizational and time management skills</li></ul>Duties and responsibilities<ul><li>-Establish, develop and maintain positive business and customer relationships.</li><li>-Expedite the resolution of customer problems and complaints to maximize satisfaction.</li><li>-Achieve agreed-upon sales targets and outcomes within schedule.</li><li>-Coordinate sales efforts with team members and other departments.</li><li>-Answer customer inquiries about product availability, pricing, delivery schedules, and specifications.</li><li>-Provide accurate and up-to-date information on product features and benefits.</li><li>-Assists customers with order modifications, returns, and account management.</li><li>-Resolve customer concerns and complaints in a professional and timely manner.</li><li>-Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.</li><li>-Keep abreast of best practices and promotional trends</li></ul>Job Type: Full-timeJob Type: Full-timePay: AED3,400.00 - AED3,500.00 per month

Arabic Customer Service (Female)

Explore 6018+ Customer support advisor in Dubai this September. Find roles across top companies and apply now to boost your career.