accounts assistant

accounts executive

account executive

admin assistant

billing specialist

customer support advisor

Utopia Fulfillment

This is a full-time, on-site role for a Customer Support Specialist (Chat &amp; Chat) based in the Karachi Division. Responsibilities include providing excellent customer support through chat, resolving customer inquiries efficiently, ensuring high levels of customer satisfaction, and addressing technical support requests. The role requires analyzing customer feedback to improve the support process and overall experience.Responsibilities:<ul><li>Handle inbound and outbound calls, primarily supporting Amazon customers and B2B clients</li><li>Manage live chat support across multiple platforms, including Amazon, TikTok Shop, Walmart, eBay, and Temu</li><li>Oversee and process returns and refund-related queries across all platforms</li><li>Ensure timely, accurate, and effective resolution of customer inquiries and complaints</li><li>Deliver high levels of customer satisfaction and service quality at all times</li><li>Coordinate with internal teams for order updates and issue resolution</li><li>Monitor performance metrics and ensure adherence to SLAs and KPIs</li><li>Handle escalations professionally and provide effective solutions</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills in English</li><li>Prior experience with Amazon, TikTok Shop, Walmart, eBay, or Temu is a strong advantage</li><li>Strong problem-solving, multitasking, and analytical skills</li><li>Ability to work under pressure and meet time-sensitive targets</li><li>Flexibility to work in shifts, including night shifts if required</li><li>Familiarity with customer service tools and CRM systems is preferred</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Specialist (Call & Chat)

IBEX Global

We are seeking a motivated and customer-focused Global Customer Support Associate to handle international customer interactions across voice and chat channels. The ideal candidate will ensure excellent service delivery, resolve customer concerns efficiently, and maintain a high standard of professionalism while supporting global clients.Key Responsibilities:Handle inbound customer interactions for international clients via calls or chatProvide accurate information regarding products, services, and policiesResolve customer inquiries, complaints, and technical/basic service issues in a timely mannerMaintain detailed and accurate records of customer interactions in CRM systemsMeet individual and team performance targets, including quality and productivity metricsEscalate complex issues to relevant departments when requiredMaintain a high level of customer satisfaction and professionalism at all times.Requirements:1. Good written and verbal English Skills. 2. Ability to work in the late nights and rotational shifts. 3. IntermediateAdditional: 1. Previous CSR experience is a plus.Freshers are encouraged to apply as well.Job Types: Full-time, FresherPay: Rs60,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>What is your level of proficiency?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer support

zyltech digital 

Zyltech Digital is actively hiring driven and enthusiastic Chat Support Agent to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chatProvide clear, detailed, and accurate information about our products/servicesPromote Zyltech&rsquo;s offerings and successfully close salesConsistently achieve individual and team sales targetsResolve customer issues with a positive, solution-focused approachWorking Hours:Fixed night shift: 10:00 PM to 7:00 AMCompensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!Job Types: Full-timeWork Location: Gulshan-e-Iqbal,Main University Road,KarachiJob Type: Full-timeWork Location: On the road

Chat Support Agent

Mataish

Job Description:Location: Gulistan E Jauhar Block 8We're looking for friendly and motivated chat support agents to join our team! As a fresher/intern, you'll get hands on experience in customer service, communication, and problem-solving.Responsibilities:- Respond to customer queries via chat- Resolve issues efficiently and professionally- Provide product info and support- Collaborate with team for complex issuesRequirements:- Excellent communication skills- Typing speed 30+ wpm- Fresher/Intern (any field)- Willingness to learn and growApply now and start your customer service journey!&quot;Job Types: Full-time, FresherWork Location: In personJob Types: Full-time, FresherPay: Rs25,000.00 - Rs70,000.00 per monthWork Location: In person

Chat Support (Freshers/Intern's) (Night Shift)

The Content House

<ul><li>Respond to customer inquiries and complaints professionally via Whatsapp.</li><li>Maintain a high level of product/service knowledge to provide accurate information.</li><li>Log and track customer interactions in the CRM system.</li><li>Resolve issues efficiently or escalate complex cases to the relevant department.</li><li>Follow up with customers to ensure complete satisfaction.</li><li>Assist with basic administrative tasks such as data entry and filing.</li><li>Work collaboratively with the sales and operations teams to improve customer experience.</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Officer (Female)

Urgent Hiring: Chat Based Representative (Urgent Hiring)Company: Zyltech DigitalLocation: On-SiteShift: Night Shift (10:00 PM &ndash; 7:00 AM)Job Type: Full-TimeAbout the Role:Zyltech Digital is actively hiring driven and enthusiastic Sales Executives to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chatProvide clear, detailed, and accurate information about our products/servicesPromote Zyltech&rsquo;s offerings and successfully close salesConsistently achieve individual and team sales targetsResolve customer issues with a positive, solution-focused approachWorking Hours:Fixed night shift: 10:00 PM to 7:00 AMCompensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!Job Types: Full-timeWork Location: On the roadJob Type: Full-timeWork Location: Gulshan-e-Iqbal,Main University Road, KarachiJob Type: Full-timeWork Location: On the road

Chat Support Representative

Techologik

We are looking for both fresh and experienced chat based sales agents to join our sales team specialising in international sales.Key Responsibilities:<ul><li>Should have strong communication skills using email and other media platforms like Twitch, Twitter, Reddit, Facebook, and Discord.</li><li>Ability to achieve monthly targets.</li><li>Setting up meetings with potential clients and listening to their wants and concerns are among your responsibilities.</li></ul>Requirements:<ul><li>Fresh candidates are encouraged to apply.</li><li>Qualification: Minimum matriculation.</li><li>Superb Writing Communication Skills.</li></ul>Compensation &amp; Benefits<ul><li>Fresher Salary: Starting from 20k + Handsome Commission</li><li>Basic Salary (based on experience) + Commission + Other Benefits</li></ul>Location<ul><li>Gulistan e Johar, Block 14 , Karachi</li></ul>Working Days: Monday to FridayWorking Hours:<ul><li>Night Shift: 09:00 PM &ndash; 06:00 AM</li></ul>Job Type: Full-timePay: Rs20,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Can you manage your commute to Gulistan-e-Johar?</li><li>Do you have any prior experience in Discord Chat support campaign?</li></ul>Work Location: In person

Chat Support Representatives

Explore 787+ Customer support advisor in Karachi this May. Find roles across top companies and apply now to boost your career.