customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

support engineer

accounting support analyst Jobs in Karachi

accounting support analyst

chat support representative Jobs in Karachi

chat support representative

customer support advisor

TrackPad

Job Title: Female Customer Support Care Representative (WhatsApp Account Manager) Location: Onsite &ndash; Karachi (Gulshan-e-Jamal) Employment Type: Full TimeWorking Schedule:<ul><li>Day Shift: 10:00 AM &ndash; 6:00 PM</li></ul>About TrackpadTrackpad Business Services is a growing e-commerce solutions and consultancy company. We provide end-to-end services including Amazon account or Shopify account management, marketplace support, logistics, digital marketing, and business development. Our mission is to help businesses expand globally with smarter tools, professional support, and efficient service structures.About the RoleWe are hiring a dedicated Female Customer Support Care Representative to manage customer interactions through our WhatsApp Business account. During the first 1&ndash;2 months, you will receive complete training .Key Responsibilities<ul><li>Handle and respond to all customer messages via WhatsApp Business</li><li>Provide accurate product information, pricing, and order support</li><li>Follow up with leads to help convert inquiries into sales</li><li>Maintain detailed customer records and ensure timely reporting</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain a positive and professional brand image in all communications</li></ul>Requirements<ul><li>Female candidates only</li><li>6 months to 1 year experience in customer support or online chat handling preferred</li><li>Better written communication skills in Urdu or English</li><li>Tech-savvy, good typing speed, and multitasking ability</li><li>Must be punctual, customer-focused, and solution-oriented</li><li>Familiarity with WhatsApp Business tools will be an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Salary will be given during the training period as well</li><li>Growth-oriented and professional work environment</li><li>Opportunities to learn and build a long-term career in customer support</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Female Customer Support Care Representative (WhatsApp Account Manager)

Pakpace

An E-commerce Customer Support Associate is responsible for assisting online customers by resolving inquiries, processing orders, handling returns/exchanges, and ensuring a smooth and positive shopping experience. This role involves communication through email, chat, phone, and social media, depending on the company&rsquo;s channels.Key Responsibilities<ul><li>&middot; Respond to customer inquiries regarding products, orders, payments, shipping, and returns.</li><li>&middot; Assist customers via email, live chat, phone, or social media platforms.</li><li>&middot; Process and track orders, refunds, replacements, and cancellations.</li><li>&middot; Coordinate with logistics, warehouse, and operations teams to resolve delivery issues.</li><li>&middot; Manage customer complaints professionally and provide effective solutions.</li><li>&middot; Update customer information and maintain accurate records using CRM or e-commerce platforms.</li><li>&middot; Help customers navigate the website and troubleshoot account or payment issues.</li><li>&middot; Monitor and escalate system or product issues to relevant departments.</li><li>&middot; Ensure high levels of customer satisfaction by providing timely and empathetic support.</li><li>&middot; Understand company products and promotions to guide customers effectively.</li><li>Skills &amp; Qualifications</li><li>&middot; Strong communication skills (written and verbal).</li><li>&middot; Customer-focused mindset with patience and problem-solving ability.</li><li>&middot; Familiarity with e-commerce platforms (Shopify, Amazon Seller Central, WooCommerce, etc.) is a plus.</li><li>&middot; Basic understanding of order processing, shipping, and return policies.</li><li>&middot; Ability to multitask and work in a fast-paced environment.</li></ul>Key Competencies<ul><li>&middot; Empathy and active listening</li><li>&middot; Conflict resolution</li><li>&middot; Time management</li><li>&middot; Attention to detail</li><li>&middot; Team collaboration</li></ul>Job Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support (E -Commerce)

Fortune Tech Services

Fortune Tech Services is Hiring &ndash; Sales / Support ExecutivePosition Overview: We are looking for motivated and energetic individuals to join our team as Sales / Support Executives. In this role, you will interact with customers through cold calling, chat support, and emails, assist with inquiries, perform basic data entry tasks, and support sales activities. This position is ideal for fresh candidates or those with up to one year of relevant experience.Candidate Requirements:Experience:<ul><li>Fresh candidates are welcome</li><li>OR 6 months to 1 year of experience in:</li><li>Chat support</li><li>Data entry</li><li>Cold calling</li><li>Call center or customer support roles</li></ul>Communication Skills:<ul><li>Good English reading and writing skills are required</li><li>Basic spoken English with the ability to communicate professionally</li><li>Comfortable interacting with customers via calls, chat, and email</li></ul>Qualification:<ul><li>Minimum O Level / A Level / Matric / Intermediate</li></ul>Skills &amp; Traits:<ul><li>Ability to multitask in a fast-paced environment</li><li>Basic computer knowledge and accurate data handling skills</li><li>Positive attitude with a customer-focused mindset</li><li>Strong willingness to learn and grow</li></ul>What We Offer:<ul><li>Attractive Compensation:</li><li>Fresh candidates: Starting from 25,000 PKR + commission</li><li>6 months&ndash;1 year experience: Competitive salary up to 60,000 PKR + commission</li><li>Career Growth: Clear growth and promotion opportunities</li><li>Skill Enhancement: Structured training programs</li><li>Work Environment: Friendly, professional, and supportive</li></ul>Work Details:<ul><li>Timings: Monday to Friday, 9:00 PM &ndash; 5:00 AM (Night Shift)</li><li>Location: DHA Phase 2 Extension, Karachi</li><li>Job Type: Full-time, On-site (No remote work)</li></ul>Share your resume at: hr@fortunetechservices.com Note: Candidates living near DHA are encouraged to apply.Job Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Chat Support Officer and Cold Caller Required

Mevteck

We are looking for confident and motivated female candidates to join our customer support team for US-based Design and Development campaigns.Job Location: On-site Shift Timings Available:<ul><li>8:00 PM to 2:00 AM</li><li>10:00 PM to 7:00 AM</li></ul>Preferred Candidates: Females Job Nature: Part-time and Full-timeWhat We Offer:<ul><li>Fixed basic salary with commission</li><li>Pick and drop facility</li><li>Training and learning opportunities in branding and marketing</li><li>Friendly and professional work environment</li></ul>Who Should Apply:<ul><li>Candidates living in or around Gulshan-e-Iqbal</li><li>Fresh graduates and entry-level candidates are welcome</li><li>Experienced candidates may also apply</li></ul>Skill Requirements:<ul><li>Strong English communication skills</li><li>Confident and professional attitude</li><li>Willingness to work night shifts</li></ul>Application Details: Send your resume to hr.mevteck@gmail.com or WhatsApp at 0300-1339559Job Type: Full-timePay: Rs30,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Its on-site position (night shift) please read the timings</li><li>Only Females Freshers or Experienced Candidates</li><li>Lives in Gulshan e Iqbal or a nearby area to have the pick n drop service</li></ul>Work Location: In person

Hiring Female Customer Support Executives – Freshers Encouraged

Alibaba

<div><div>Basic Infomation<div><div><div>
Department:
Daraz</div><div>
Degree:
Bachelor</div><div>
Work Experience:
3 year</div></div></div></div><div>
Job Description<div>
1. Product Management: Lead and manage CX and AI products from inception to launch, ensuring timelines and deliverables are met.
2. Project Execution: Manage multiple initiatives in parallel, ensuring a structured and disciplined approach to execution.
3. Cross-functional Coordination: Gain exposure to complex, cross-functional challenges, translating them into AI-driven solutions.
4. Data reporting: Automate AI performance reporting pipelines, with dashboards and insights tailored for leadership teams.
5. Data Analytics: Utilize data-driven insights to inform decision-making, identify opportunities for improvement, and measure product performance.
6. Process Improvement: Continuously assess and improve product development processes and workflows to optimize efficiency and quality.
7. Structured &amp; Systematic Problem-Solving: Identify and analyze complex business challenges, break them down into manageable components, and develop logical solutions.
8. Documentation and Reporting: Maintain comprehensive project documentation, reports, and metrics to track progress and communicate status to stakeholders.
9. Risk Management: Proactively identify risks and issues that may impact project timelines or product quality, and develop mitigation plans.
10. Bug Reporting &amp; Fixing: Manage all the CXP system bugs &amp; report to its right platform owner &amp; help to resolve to run smooth operations.</div></div><div>
Position Requirement<div>
&bull; Bachelor's degree in Science, Engineering, Computing, AI or equivalent experience.
&bull; Minimum 3 years in product management, project management, preferably in E-commerce or AI domain.
&bull; Strong understanding of product development processes, agile methodologies, and product management tools (e.g., JIRA).
&bull; Excellent analytical skills with the ability to interpret data and trends, diagnose problems, and recommend effective solutions.
&bull; Exceptional communication, leadership, and interpersonal skills with a collaborative and results-oriented approach.
&bull; Detail-oriented mindset with a focus on continuous improvement and operational excellence.
&bull; Experience working in a fast-paced, dynamic environment with the ability to manage multiple projects and priorities simultaneously.
&bull; Advanced proficiency in Microsoft Excel (e.g., complex formulas, pivot tables, data analysis). Knowledge of SQL/Python or other programming languages is a plus.</div></div></div>

Daraz PK-Assistant Manager, AI Products & Analytics-Customer Care

Riseup International Marketing

*Job description:*Location: Block 13b, Gulshan e Iqbal, Karachi (Onsite)Campaign: Car detailing (US)Experience required: atleast 1 year in facebook organic marketingJob Type: Full time (Monday to Saturday 5PM-12AM)Salary: 25000 (target based), starts after payroll salesOnly Boys Apply*Tritech International* is looking for Creative social media marketers to join our team and should be a perfect fit for our requirements.This role is ideal for marketers with atleast 1 year of experience who are passionate about facebook organic marketing...*Key Responsibilities:*Resposible enough to do tasks on his own after the training period ends.Create &amp; write catchy posts and captions to promote our services.Solve any problem you face while promoting our services to engage more people.*Requirements:*Age requirement: 17-27Qualification: Must be IntermediateMinimum 1 year of experience as a facebook organic marketer.Must be fluent in reading and writing english.Knows how to give prompts to Ai and make promotional content.Good understanding of facebook rules and regulations about organic marketing and short-form content.Creative mindset, attention to detail, and good writing ability.Strong communication &amp; teamwork.Creativity and problem-solving mindset.Ability to work under deadlines.What We Offer:Onsite role with a collaborative work environment.Opportunity to learn new things everyday.Competitive salary and growth opportunities.Send your updated resume to 03233713258*No calls allowed only WhatsApp message*Job Types: Part-time, FresherPay: Rs25,000.00 - Rs70,000.00 per monthExpected hours: 36 per weekWork Location: In person

Chat Support Representative

*Job description:*Location: Block 13b, Gulshan e Iqbal, Karachi (Onsite)Experience required: atleast 1 yearJob Type: Full time (Monday to Saturday 5PM-12AM) ONLY BOYSSalary: 25000 (target based), starts after payroll sales*Tritech International* is looking for Creative social media marketers to join our team and should be a perfect fit for our requirements.This role is ideal for marketers with atleast 1 year of experience who are passionate about facebook organic marketing, with hands-on expertise in tools like Chatgpt, Gemini Ai and CapCut.*Key Responsibilities:*Resposible enough to do tasks on his own after the training period ends.Create &amp; write catchy posts and captions to promote our services.Edit short-form videos (reels, promotional content) using CapCut.Solve any problem you face while promoting our services to engage more people.Use Ai softwares like Chatgpt &amp; Gemini Ai to make creative and eye catching content.*Requirements:*Age requirement: 17-27Qualification: Must be IntermediateMinimum 1 year of experience as a facebook organic marketer.Must be fluent in reading and writing english.Strong portfolio showcasing graphic design, video editing, and animations.Must have used CapCut.Knows how to give prompts to Ai and make promotional content.Good understanding of social media trends and short-form content.Creative mindset, attention to detail, and good writing ability.Strong communication &amp; teamwork.Creativity and problem-solving mindset.Ability to work under deadlines.What We Offer:Onsite role with a collaborative work environment.Opportunity to learn new things everyday.Competitive salary and growth opportunities.Send your updated resume to 03233713258*No calls allowed only WhatsApp message*Job Types: Part-time, FresherPay: Rs25,000.00 - Rs70,000.00 per monthExpected hours: 36 per weekWork Location: In person

Explore 1335+ Customer support advisor in Karachi this January. Find roles across top companies and apply now to boost your career.

1335 customer support advisor jobs IN Karachi

Female Customer Support Care Representative (WhatsApp Account Manager)

Customer Support (E -Commerce)

Chat Support Officer and Cold Caller Required

Hiring Female Customer Support Executives – Freshers Encouraged

Daraz PK-Assistant Manager, AI Products & Analytics-Customer Care

Chat Support Representative

Chat Support Representative