customer support advisor

Alemad rent a car

<div>
 
 Hiring a fluent Arabic and English-speaking Customer Support Executive to handle international customer queries, provide timely resolutions, and deliver a high-quality support experience.
 
 
 
 
 
 Key Responsibilities:
 
 
 &ndash; Handle inbound and outbound customer interactions (calls, chat, email)
 
 
 &ndash; Provide support in both Arabic and English
 
 
 &ndash; Resolve customer issues efficiently while maintaining service quality
 
 
 &ndash; Maintain accurate records of customer interactions
 
 
 &ndash; Coordinate with internal teams when required
 
 
 
 
 
 Requirements:
 
 
 &ndash; Bachelor&rsquo;s degree preferred (not mandatory)
 
 
 &ndash; Fluent in
 
 Arabic (mandatory)
 
 and
 
 English
 
 
 
 &ndash; Strong communication and problem-solving skills
 
 
 &ndash; Prior experience in customer support is a plus
 
 
 &ndash; Must be based in
 
 Karachi
 
 and available for on-site work
 
 
 
 
 
 
 
 
 
 
</div>

Arabic & English Customer Support Executive (Karachi | On-site)

iTackSolutions

About iTack Solutions: iTack Solutions is a leading healthcare technology company specializing in ERP and software solutions for hospitals and clinics. We provide innovative IT products that streamline operations, enhance patient care, and empower healthcare organizations worldwide. Our team thrives on collaboration, technical excellence, and delivering outstanding customer experiences.About the Role: We are looking for a Junior Customer Support (Arabic) professional to join our team in Karachi. In this role, you will provide high-quality support to our clients, assist with software usage and troubleshooting, and help ensure a seamless experience with our healthcare IT solutions. This position offers a great opportunity to gain hands-on experience with ERP systems, healthcare technology, and customer engagement in a global environment.Key Responsibilities:<ul><li>Communicate with clients in Arabic and English via phone, email, and chat</li><li>Handle and resolve support tickets efficiently</li><li>Assist end-users with software training and guidance</li><li>Collaborate with internal teams to ensure excellent customer satisfaction</li><li>Learn and support healthcare IT and ERP system implementations</li></ul>Requirements:<ul><li>Fluency in Arabic and English (spoken &amp; written)</li><li>Experience or basic knowledge in software support (Accounting, HRM, Inventory, MDM)</li><li>Familiarity with healthcare systems or ERP solutions is a plus</li><li>Strong communication and interpersonal skills</li><li>Proactive, problem-solving mindset</li><li>Willing to work on-site in Karachi, including weekends or night shifts if required</li><li>Reliable transportation for on-site visits</li></ul>Why Join Us:<ul><li>Gain hands-on experience in healthcare IT and ERP systems</li><li>Work with a dynamic and supportive team</li><li>Contribute to delivering innovative solutions to healthcare organizations worldwid</li></ul>Job Types: Full-time, FresherApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your notice period? </li><li>Are you fluent in Arabic and English?</li><li>Have you ever used ticketing systems or support software? Which ones?</li><li>Have you provided support for software applications before? Which modules (Accounting, HRM, Inventory, MDM) are you familiar with?</li><li>Are you willing and able to work weekends or night shifts if required for customer support?</li></ul>Work Location: In person

Customer Support Arabic

Sybrid Pvt Ltd (The Lakson Group of Companies)

Chat Support Executive - InternationalLocation: Saddar Karachi.What We&rsquo;re Looking For (Eligibility)<ul><li>Experience: Minimum 6 months in a Chat/Non-Voice BPO role (Email or Ticket Support preferred).</li><li>Communication: Excellent English communication skills (both written and verbal).</li><li>Technical Skills: Minimum typing speed of 40 WPM with 90% accuracy.</li><li>Knowledge: Basic understanding of the e-commerce industry.</li><li>Flexibility: Must be comfortable with rotational shifts (Morning/Evening/Night) including weekends and public holidays.</li><li>Logistics: Candidates must be able to manage their own conveyance.</li></ul>Key Responsibilities<ul><li>Manage multiple customer chats simultaneously without compromising quality.</li><li>Resolve customer queries and complaints with high-level problem-solving skills.</li><li>Utilize CRM tools to track and manage customer interactions.</li><li>Provide accurate information regarding e-commerce orders, shipping, and returns.</li></ul>Job Type: Full-timePay: From Rs45,000.00 per monthWork Location: In person

Chat Support Executive - International

IBEX Global

We are seeking a motivated and customer-focused Global Customer Support Associate to handle international customer interactions across voice and chat channels. The ideal candidate will ensure excellent service delivery, resolve customer concerns efficiently, and maintain a high standard of professionalism while supporting global clients.Key Responsibilities:Handle inbound customer interactions for international clients via calls or chatProvide accurate information regarding products, services, and policiesResolve customer inquiries, complaints, and technical/basic service issues in a timely mannerMaintain detailed and accurate records of customer interactions in CRM systemsMeet individual and team performance targets, including quality and productivity metricsEscalate complex issues to relevant departments when requiredMaintain a high level of customer satisfaction and professionalism at all times.Requirements:1. Good written and verbal English Skills. 2. Ability to work in the late nights and rotational shifts. 3. IntermediateAdditional: 1. Previous CSR experience is a plus.Freshers are encouraged to apply as well.Job Types: Full-time, FresherPay: Rs60,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>What is your level of proficiency?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer support

zyltech digital 

Zyltech Digital is actively hiring driven and enthusiastic Chat Support Agent to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chatProvide clear, detailed, and accurate information about our products/servicesPromote Zyltech&rsquo;s offerings and successfully close salesConsistently achieve individual and team sales targetsResolve customer issues with a positive, solution-focused approachWorking Hours:Fixed night shift: 10:00 PM to 7:00 AMCompensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!Job Types: Full-timeWork Location: Gulshan-e-Iqbal,Main University Road,KarachiJob Type: Full-timeWork Location: On the road

Chat Support Agent

Mataish

Job Description:Location: Gulistan E Jauhar Block 8We're looking for friendly and motivated chat support agents to join our team! As a fresher/intern, you'll get hands on experience in customer service, communication, and problem-solving.Responsibilities:- Respond to customer queries via chat- Resolve issues efficiently and professionally- Provide product info and support- Collaborate with team for complex issuesRequirements:- Excellent communication skills- Typing speed 30+ wpm- Fresher/Intern (any field)- Willingness to learn and growApply now and start your customer service journey!&quot;Job Types: Full-time, FresherWork Location: In personJob Types: Full-time, FresherPay: Rs25,000.00 - Rs70,000.00 per monthWork Location: In person

Chat Support (Freshers/Intern's) (Night Shift)

Galaxy Markeing Agency

Job Title: Chat Support Agent (Fresh &amp; Experienced) Location: Gulshan-e-Iqbal Block 13C, Karachi Timing: 10 AM &ndash; 6 PM (Day Shift) Type: Full-time Salary: PKR 16,000 &ndash; 20,000 + Commission Gender: Male onlyJob Duties:<ul><li>Reply to customer queries via chat</li><li>Maintain polite and professional communication</li><li>Keep records of interactions</li><li>Meet response and performance targets</li></ul>Requirements:<ul><li>Fresh or experienced candidates</li><li>Basic computer skills</li><li>Good communication and problem-solving skills</li></ul>Benefits:<ul><li>Training provided</li><li>Commission + growth opportunities</li><li>Friendly work environment</li></ul>Apply: Send your CV to 03195943914 or mustafahanif300@gmail.com Subject: Chat Support Agent ApplicationJob Type: Full-timePay: Rs16,000.00 - Rs20,000.00 per monthWork Location: In person

Explore 1344+ Customer support advisor in Karachi this April. Find roles across top companies and apply now to boost your career.

1344 customer support advisor jobs In Karachi

Arabic & English Customer Support Executive (Karachi | On-site)

Customer Support Arabic

Chat Support Executive - International

Customer support

Chat Support Agent

Chat Support (Freshers/Intern's) (Night Shift)

Chat Support Agent