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customer service representative Jobs in Dubai

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customer support assistant

First servtech Technical services llc

Job OverviewWe are looking for a reliable and detail-oriented Customer Service &amp; Operations Assistant to support our System. This role combines customer support, administrative assistance, and recruitment-related tasks. The ideal candidate is organized, communicative, tech-comfortable, and able to handle multiple responsibilities efficiently.Key ResponsibilitiesCustomer Service &amp; Platform Support<ul><li>Respond to customer and candidate inquiries via email, chat, or phone</li><li>Assist users with platform navigation, account issues, and general questions</li><li>Maintain a professional, friendly, and solution-oriented communication style</li><li>Escalate technical or complex issues when required</li></ul>Administrative &amp; Assistant Duties<ul><li>Provide daily operational and administrative support to the platform owner</li><li>Manage data entry tasks and system updates</li><li>Organize candidate information and maintain accurate records</li><li>Support ad-hoc tasks as assigned (scheduling, follow-ups, reporting, etc.)</li></ul>Recruitment &amp; Talent Operations<ul><li>Upload CVs and candidate profiles to the system</li><li>Update candidate records, statuses, and job matches</li><li>Conduct initial candidate phone screenings</li><li>Coordinate interviews and follow up with candidates when required</li><li>Assist with basic recruitment tasks and talent pipeline management</li></ul>Requirements<ul><li>Previous experience in customer service, administrative support, or recruitment</li><li>Strong verbal and written communication skills</li><li>Comfortable speaking with candidates over the phone</li><li>Basic understanding of recruitment processes (screening, CV handling, follow-ups)</li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask and prioritize work independently</li><li>Comfortable using online platforms, CRMs, or ATS systems</li></ul>Preferred Qualifications<ul><li>Experience working with talent platforms, HR systems, or recruitment agencies</li><li>Familiarity with CV screening and candidate databases</li><li>Ability to work remotely and manage time effectively</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthWork Location: Remote

Operations Assistant & Customer Service

Delmon Elevators

We&rsquo;re looking for a part-time assistant who&rsquo;s comfortable using AutoCAD and also enjoys talking to clients and supporting sales activities.What you&rsquo;ll do:Prepare and update AutoCAD drawings (basic to intermediate level)Assist the sales team with drawings, quotations, and documentsCommunicate with clients via phone, WhatsApp, and emailHelp with simple coordination and admin tasks when neededWhat we&rsquo;re looking for:Basic knowledge of AutoCADGood communication skills and confidence speaking with clientsOrganized, reliable, and willing to learnFriendly attitude and professional behaviorPrevious sales or customer-facing experience is a plusJob details:Part-time positionWorking Hours ( 5PM - 9PM)Office-based / StandTraining and support providedIf you&rsquo;re comfortable with drawings and enjoy interacting with people, we&rsquo;d love to hear from youJob Type: Part-time

Part Time Autocad Female Assistant

Utzon Equestrian

Part-time only (no visa)We are looking for a dedicated Customer Service Assistant to join our team. The person in this role will be responsible for providing product information, assisting with order procedures, tracking shipments, managing returns, handling customer issues, and ensuring overall customer satisfaction. This position is central to our operations and ideal for someone with keen attention to detail, excellent communication skills, and a strong inclination towards customer service.Knowledge about horse products is mustResponsibilities and Duties<ul><li>Provide accurate information about products, services, and policies to customers</li><li>Assist customers with placing orders and tracking shipments</li><li>Handle the return of products efficiently</li><li>Proactively identify and resolve customer issues</li><li>Document interactions, feedback, and issues to contribute to continuous improvement efforts</li><li>Enhance customer service processes based on feedback</li></ul>Qualifications, Skills, and CompetenciesApplicants should have a minimum of a bachelor degree, with 1-2 years of experience in a related customer service position. Excellent communication skills, both written and verbal, are essential. Applicants must also demonstrate problem-solving skills, attention to detail, a strong customer service orientation, and the ability to handle a variety of tasks simultaneously.We do not provide visaKindly send your cover letter and cv to mail@utzonequestrian.comJob Type: Part-time

Customer service assistant

Resumecampus

Overview We are looking for a dedicated and customer-focused Customer Support Officer to join our team. The ideal candidate will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive customer experience. Responsibilities <ol><li>Customer Assistance: Provide prompt and courteous assistance to customers via phone, email, and chat, addressing their inquiries, concerns, and requests.</li><li>Issue Resolution: Effectively resolve customer issues, complaints, or product-related problems while adhering to company policies and procedures.</li><li>Product Knowledge: Develop and maintain a deep understanding of our products/services to provide accurate information and advice to customers.</li><li>Documentation: Maintain accurate and detailed records of customer interactions, including the nature of the inquiry and the resolution provided.</li><li>Feedback Handling: Collect and document customer feedback and suggestions, sharing this valuable information with relevant departments to improve products and services.</li><li>Quality Assurance: Ensure the quality of service meets or exceeds company standards by adhering to established support processes and guidelines.</li><li>Team Collaboration: Collaborate with other customer support team members and departments to resolve complex issues and share best practices.</li><li>Training: Stay up-to-date with product knowledge and customer support best practices through regular training sessions and resources.</li></ol> Qualifications <ul><li>High school diploma or equivalent (Bachelor's degree in a related field is a plus).</li><li>Previous experience in a customer support role is preferred but not mandatory.</li><li>Excellent communication skills, both written and verbal.</li><li>Empathetic and patient approach to handling customer inquiries and complaints.</li><li>Strong problem-solving skills and the ability to think on your feet.</li><li>Proficiency in using customer support software and tools.</li><li>Ability to work well in a team and adapt to a fast-paced environment.</li><li>Strong attention to detail and organization.</li></ul> Benefits <ul><li>Competitive salary.</li><li>Health and dental insurance.</li><li>Professional development opportunities.</li><li>Friendly and collaborative work environment.</li><li>Opportunities for career growth within the company.</li></ul> How to Apply If you are a dedicated and customer-oriented individual ready to contribute to our mission of providing exceptional customer support, please submit your resume and a cover letter explaining why you are the right fit for this role.

Customer Support Officer

Fleet Financial Group, Inc

Location: Dubai, UAE Employment Type: Full-Time​Job SummaryWe are seeking a proactive and versatile Chinese-Speaking Office Support Coordinator to provide comprehensive administrative assistance across various departments, including project coordination, procurement, HR, and client relations. The ideal candidate will facilitate effective communication between Chinese-speaking stakeholders and internal teams, ensuring smooth operations and contributing to the success of our real estate projects.​Key Responsibilities<ul><li>Administrative Support: Assist in daily administrative tasks, including scheduling meetings, managing correspondence, and maintaining records.​</li><li>Translation and Interpretation: Provide accurate translation and interpretation between Chinese and English for documents, meetings, and communications.​</li><li>Client Liaison: Serve as the primary point of contact for Chinese-speaking clients, addressing inquiries and facilitating effective communication.​</li><li>Project Assistance: Support project teams by coordinating with contractors, consultants, and suppliers, ensuring timely delivery of materials and services.​</li><li>Procurement Coordination: Assist in sourcing and procuring materials from Chinese suppliers, managing orders, and tracking deliveries.​</li><li>HR Support: Aid in HR functions such as onboarding new employees, maintaining personnel records, and coordinating training sessions.​</li><li>Document Management: Organize and maintain both physical and digital files, ensuring easy retrieval and compliance with company policies.​</li><li>Event Coordination: Help plan and execute company events, meetings, and client visits, ensuring all logistical aspects are handled efficiently.​</li></ul>Qualifications<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Communications, or a related field.​</li><li>Experience: Minimum of 2 years in an administrative or coordination role, preferably within the real estate or construction industry.​</li><li>Language Proficiency: Fluent in Mandarin Chinese and English, both written and spoken.​</li><li>Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with office management software.​</li><li>Interpersonal Skills: Strong communication and interpersonal abilities, with a customer-service-oriented mindset.​LinkedIn</li><li>Organizational Skills: Excellent organizational and multitasking capabilities, with attention to detail.​</li><li>Cultural Competence: Understanding of Chinese business etiquette and cultural nuances.</li></ul>Preferred Attributes<ul><li>Experience in a bilingual administrative role within a multicultural environment.​</li><li>Familiarity with procurement processes and supplier management.​</li><li>Ability to work independently and collaboratively within a team.​</li><li>Adaptability to dynamic work environments and changing priorities.</li></ul>Job Type: Full-time

Chinese-Speaking Office Support Coordinator

Real Estate

Location: Dubai, UAEEmployment Type: Full-Time​Job SummaryWe are seeking a proactive and versatile Chinese-Speaking Office Support Coordinator to provide comprehensive administrative assistance across various departments, including project coordination, procurement, HR, and client relations. The ideal candidate will facilitate effective communication between Chinese-speaking stakeholders and internal teams, ensuring smooth operations and contributing to the success of our real estate projects.​Key Responsibilities<ul><li>Administrative Support: Assist in daily administrative tasks, including scheduling meetings, managing correspondence, and maintaining records.​</li><li>Translation and Interpretation: Provide accurate translation and interpretation between Chinese and English for documents, meetings, and communications.​</li><li>Client Liaison: Serve as the primary point of contact for Chinese-speaking clients, addressing inquiries and facilitating effective communication.​</li><li>Project Assistance: Support project teams by coordinating with contractors, consultants, and suppliers, ensuring timely delivery of materials and services.​</li><li>Procurement Coordination: Assist in sourcing and procuring materials from Chinese suppliers, managing orders, and tracking deliveries.​</li><li>HR Support: Aid in HR functions such as onboarding new employees, maintaining personnel records, and coordinating training sessions.​</li><li>Document Management: Organize and maintain both physical and digital files, ensuring easy retrieval and compliance with company policies.​</li><li>Event Coordination: Help plan and execute company events, meetings, and client visits, ensuring all logistical aspects are handled efficiently.​</li></ul>Qualifications<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Communications, or a related field.​</li><li>Experience: Minimum of 2 years in an administrative or coordination role, preferably within the real estate or construction industry.​</li><li>Language Proficiency: Fluent in Mandarin Chinese and English, both written and spoken.​</li><li>Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with office management software.​</li><li>Interpersonal Skills: Strong communication and interpersonal abilities, with a customer-service-oriented mindset.​LinkedIn</li><li>Organizational Skills: Excellent organizational and multitasking capabilities, with attention to detail.​</li><li>Cultural Competence: Understanding of Chinese business etiquette and cultural nuances.</li></ul>Preferred Attributes<ul><li>Experience in a bilingual administrative role within a multicultural environment.​</li><li>Familiarity with procurement processes and supplier management.​</li><li>Ability to work independently and collaboratively within a team.​</li><li>Adaptability to dynamic work environments and changing priorities.</li></ul>Job Type: Full-time

MMI - Maritime and Mercantile International

About Us Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences. What's the purpose of this role To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance. What you'll be doing <ul><li>Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.</li><li>Promote products and upsell when appropriate to help meet store sales targets.</li><li>Replenish shelves, organize displays and ensure products are correctly priced and labelled.</li><li>Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.</li><li>Assist in stock counts & inventory and help with receiving and unpacking new stock.</li><li>Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store's growth.</li><li>Collaborate with your teammates to ensure smooth store operations and success.</li></ul> What we are looking for <ul><li>Must have experience in cash handling & POS system</li><li>High School Diploma or Equivalent</li><li>1-2 years' experience in retail or customer service</li><li>Ability to handle customer complaints and work under pressure</li><li>Merchandising and visual display skills may be a plus</li><li>Must be physically fit and capable of lifting and moving heavy boxes as part of daily operations.</li></ul> What makes you a great fit <ul><li>Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.</li><li>Excellent communication skills and a passion for exceptional customer service.</li><li>Proactive, organised, and eager to contribute to driving store sales.</li><li>Value teamwork and dedicated to creating a positive and supportive workplace.</li><li>Ability to work on a flexible hour, including evenings, weekends, & holidays.</li></ul> Why Join Us By joining our team, we believe in more than just great food and service - we believe in great people. Whether you're just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that values Honesty, Excellence, Respect and Opportunity. If you're ready to be part of something exciting - where every day brings new experience, we'd love to hear from you! Apply now and take the first step in your journey with us. How to apply Click the Apply button above

Customer Service Assistant

Explore 4994+ Customer support assistant in Dubai this January. Find roles across top companies and apply now to boost your career.

4994 customer support assistant jobs IN Dubai

Operations Assistant & Customer Service

Part Time Autocad Female Assistant

Customer service assistant

Customer Support Officer

Chinese-Speaking Office Support Coordinator

Chinese-Speaking Office Support Coordinator

Customer Service Assistant