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CREDITCARE CREDIT MANAGEMENT LLC

<p><b>WE'RE HIRING! &ndash; Senior Customer Service Agent Female (Sales)</b></p><p>Location: Dubai, UAE<br/>Company: CreditCare Credit Management LLC<br/>Position: Full-time<br/>Salary: <b>Up to AED 3,500/month</b><br/><b>Visa provided</b></p><p><b>Job Description:</b></p><p>We are looking for a motivated and experienced <b>Senior Customer Service Agent (Sales)</b> to join our growing team in Dubai. You will handle customer inquiries, promote credit and financial services, and help clients manage repayments or debt restructuring.</p><p><b>Responsibilities:</b></p><ul><li>Handle inbound &amp; outbound calls for sales and customer support</li><li>Promote financial products &amp; close leads</li><li>Meet daily/weekly sales targets</li><li>Build and maintain strong customer relationships</li><li>Accurately update customer records in CRM</li><li>Provide high-quality customer service and resolve complaints</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>2 years of experience</b> in <b>Customer Service / Sales</b> (preferably in finance or credit)</li><li>Strong English communication ((English Plus))</li><li>Target-driven, team player, and confident negotiator</li><li>Familiar with UAE credit management practices is a bonus</li><li>Basic computer &amp; CRM software skills</li></ul><p><b>What We Offer:</b></p><ul><li><b>Salary up to AED 3,500/month</b> (based on experience)</li><li><b>Employment visa provided</b></li><li>Sales <b>incentives &amp; commissions</b></li><li>Health insurance (as per UAE law)</li><li>Growth opportunities in a professional environment</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: Up to AED3,500.00 per month</p>

Customer Support Services Associate Female French Speaker (English plus)

Easygenerator

An innovative EdTech company in Dubai is looking for a Customer Success Associate to support customers and maximize product utilization. You will engage with clients, deliver training, and improve onboarding processes. Ideal candidates should possess excellent English skills and a degree. The role offers a hybrid work model, allowing 3 days in the office and 2 remote, fostering an international team environment.

Customer Success Associate: Onboarding & AI-Driven Support

Al-Futtaim

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  Job Requisition ID:
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 174231
 <br/>
 <br/>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
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 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
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  Overview Of The Role:
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   The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.
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   You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.
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  What You Will Do:
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 Customer Service &amp; Complaint Handling
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   Engage with customers to provide a high level of service and assist with their needs.
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   Address basic customer complaints and escalate issues as needed.
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 Visual Merchandising &amp; Store Maintenance
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   Ensure that the store is well-organized and adheres to company visual merchandising standards.
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   Regularly clean and maintain the sales floor to create an inviting shopping environment.
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 Stock Management &amp; Inventory
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   Actively participate in receiving new shipments and restocking the store.
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   Help manage inventory and ensure the store is fully stocked.
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 Sales Support (Upselling &amp; Cross-selling)
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   Recommend products to customers based on their needs, focusing on upselling and cross-selling.
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   Stay updated on product information to make informed recommendations.
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 Cash Register Operation
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   Operate the cash register, process transactions, and follow company policies for handling payments.
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   Ensure accurate cash handling and maintain a clean and organized checkout area.
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  Required Skills To Be Successful:
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   Strong verbal communication skills.
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   Exceptional customer service skills.
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   Attention to detail for maintaining store standards.
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   Ability to engage in upselling and cross-selling.
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  What Qualifies You For The Role:
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   Previous experience in customer-facing roles, with a focus on providing excellent service.
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   Strong verbal communication and interpersonal skills to interact with customers effectively.
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   Ability to maintain high store standards, both in terms of product organization and cleanliness.
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   Experience in operating cash registers and following cash handling procedures.
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  About Al-Futtaim Retail
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 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
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 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>


Customer Service Associate | Retail | Marks & Spencer | UAE

Alphasights

Overview <p><b>Location</b>: Dubai<br/><b>Start date</b>: June 1, 2026<br/><b>End date</b>: July 31, 2026<br/><b>Duration</b>: 9 weeks</p><p>Looking for an internship with commercial frontline responsibility and the opportunity to work on live client projects? Do you seek to have immediate personal impact? If so, our Client Service Internship program is the right choice for you.</p><p><b>About AlphaSights</b></p><p>We bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.</p><p>Founded in 2008, our journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, we've firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights.</p> Consider the Summer Associate program if : <ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul> A day in the life of a Summer Associate <p>As a Summer Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.</p> Your responsibilities <ul><li>Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul> Ensuring success for our Summer Associates means <ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths</li><li>A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills.</li><li>An inspiring, high-energy, merit-based environment with ambitious peers.</li></ul> Requirements <ul><li>Undergraduate Junior (Class of 2027)</li><li>Track record of strong academic performance (minimum GPA of 3.3 or 2 : 1)</li><li>Extracurricular achievement throughout school and university</li><li>Internship experience evidencing an interest in business is a plus</li><li>Outstanding communication skills</li><li>Fluent English is required</li><li>Full professional or conversational Arabic is required</li><li>UAE student visa or dependent visa required</li></ul> Compensation and benefits <ul><li>Internship compensation is AED 33,334 for a 9-week program.</li><li>Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths.</li><li>Prime midtown office with state-of-the-art amenities; option to WFH each Friday.</li></ul>

Intern, Client Service, Arabic Speaker, 2026

Washmen

<div><div><b>About Company</b></div><div>
Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well-recognized for its quality, consistency, and convenience. Washmen&rsquo;s mission is to replace your washing and drying machine using state-of-the-art technology and a user-friendly app. The service is aimed at people who lead busy lives and need quick solutions for tasks that consume big chunks of their day.</div><div>
Washmen operates in Dubai &amp; Abu Dhabi and caters to more than 60,000 users. Washmen&rsquo;s offices in Dubai, Beirut &amp; Istanbul are home to a steadily growing team of young professionals.</div><div></div><div><b><br>
Job Overview</b></div><div>
We are looking for a Customer Service representative &ndash; English Speaking, who has experience in a call center. Our objective at Washmen is to deliver best-in-class customer service. This involves delighting our customers at every touch point that they interact with our company. Whether it be phone, SMS, email, in-app chat, or personal deliveries, the objective is to make sure the customer&rsquo;s experience is surprisingly good and exceeds his expectations. This requires friendliness, empathy, sympathy, compassion, humility, and a lot of patience.</div><div>
Washmen is gearing up to scale. Being part of one of the fastest-growing startups in the Middle East, Washmen will provide you with a unique experience; helping shape a company facing the adventures and challenges of growth.</div><div></div><div><b><br>
Responsibilities</b></div><ul><li> Deliver superior service to customers by always positively surprising them.</li><li> Be proactive in handling potential customer difficulties</li><li> Be proactive in addressing potential operational breakdowns</li><li> Think like an owner and make suggestions to improve the business like an owner</li><li> Communicate with empathy and compassion</li><li> Learn and internalize the Washmen process for handling damage and missing item claims</li><li> Proactively manage customer expectations in a manner that is realistic</li><li> Manage the customer&rsquo;s experience and steer it towards a positive experience</li><li> Always be 2 steps ahead of any customer claim or resistance to a proposal and address it in advance</li><li> Develop and acquire a strong laundry and dry-cleaning knowledge base in order to address customer claims with confidence and explain cases. This relaxes customers and increases their trust in our service</li><li> Continuously suggest methods to improve the customer service process</li><li> Develop empathy</li><li> Learn the company&rsquo;s Customer Service Principles and learn to balance a Principle-based approach to customer service with our Procedural based approach</li><li> Always maintain a lighthearted, professional but very friendly and personal tone on the phone</li><li> Pursue continuous learning in the fields of communication, customer service, and laundry</li><li> Pursue knowledge in personal matters of interest at least 1 hour a week on company time</li><li> Identify personal limitations and request help from peers and management when you need it</li></ul><div>
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Requirements</b></div><ul><li> 2-4 years of experience in customer experience with a bachelor&rsquo;s degree.</li><li> Excellent English communication skills, written and spoken.</li></ul><div></div><div><b><br>
Only Immediate joiners will be contacted.</b></div><div></div><div><b><br>
Job Type:</b> Full-time</div><div><b>
Work Location: </b>Jabal Ali</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Customer Service Representative- The Finery

Seven Wellness Club

<div></div><div><div>The Back-Office role is essential in providing exceptional support to both members and leads within the wellness environment. The individual in this role will ensure smooth operations through professional communication, efficient task management, and a commitment to high standards of service. This role involves handling incoming queries, resolving complaints, and managing ticketing systems effectively, all while contributing to an outstanding customer experience that aligns with wellness and member satisfaction goals.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div></div><div><br>
1. Member and Lead Support:<br>
</div><ul><li>
Answer incoming calls, emails, and other communication from members and leads, offering tailored guidance and assistance for wellness services.<br>
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Ensure a high level of customer satisfaction by promptly addressing queries and resolving issues.<br>
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Provide members with clear and accurate information about services, policies, and wellness offerings.<br>
</li></ul><div>
2. Ticket Management:<br>
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Efficiently attend to tickets related to complaints and enquiries, ensuring timely and effective resolution.<br>
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Prioritise tickets based on urgency and severity, ensuring smooth workflow and member satisfaction.<br>
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Assign and escalate tickets to the relevant departments for further assistance and resolution when required.<br>
</li></ul><div>
3. Membership Renewals:<br>
</div><ul><li>
Proactively reach out to members whose memberships are approaching renewal, offering them assistance with the renewal process.<br>
</li><li>
Provide clear, detailed information about membership benefits, newly available services, and wellness programmes to encourage renewals.<br>
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Ensure the renewal process is seamless, addressing any questions or concerns that may arise.</li></ul><div></div><div><br>
4. Customer Interaction and Follow-Up:<br>
</div><ul><li>
Maintain consistent communication with members to provide updates, request feedback, and improve overall satisfaction with the services.<br>
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Follow up on open cases or unresolved queries to ensure prompt and complete resolution.<br>
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Monitor the progress of member requests, ensuring no cases are left unresolved and all issues are handled with diligence and care.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li>
Bachelor Degree<br>
</li><li>
Excellent communication skills, both verbal and written, with a focus on professionalism and empathy.<br>
</li><li>
Organisational abilities and multitasking skills, capable of handling a high volume of tasks while maintaining attention to detail.<br>
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Proficient in ticket management systems and customer relationship management (CRM) software.<br>
</li><li>
Problem-solving ability, with a solution-oriented mindset.<br>
</li><li>
Knowledge of wellness and hospitality services is an advantage.<br>
</li><li>
Ability to maintain confidentiality and adhere to data protection policies.<br>
</li><li>
Proven experience in a customer service or back-office role, ideally within wellness, hospitality, or a related industry.<br>
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Experience with CRM and ticket management software.<br>
</li><li>
A proactive approach to member engagement, with a strong understanding of wellness industry trends.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><div>
as per UAE labor law.</div></div>

Customer Service Support (UAE Nationals only)

Alt Switch Marketing Management LLC

<p>We are seeking a dedicated and customer-focused <b>Customer Service Representative</b> to join our team. The role involves handling customer inquiries, resolving issues, and ensuring excellent service while also supporting with reporting and data management tasks.</p><p><b>Key Responsibilities</b></p><ul><li>Respond to customer queries via phone, email, and chat in a professional and timely manner.</li><li>Manage and resolve customer complaints and issues effectively.</li><li>Maintain accurate and up-to-date records of customer interactions.</li><li>Generate and update customer service reports.</li><li>Collaborate with internal teams (Sales, Accounts, Operations) to meet customer needs.</li><li>Identify areas for service improvement and escalate recurring issues.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in customer service or a similar role.</li><li><b>Proficiency in Microsoft Excel</b> (Pivot Tables, VLOOKUP, and formulas).</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask, prioritize, and work under pressure.</li><li>Attention to detail and problem-solving skills.</li><li>Familiarity with CRM or ERP systems is an advantage.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in any related field.</li><li>Experience in preparing customer service reports and data analysis.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,500.00 - AED3,200.00 per month</p>

Customer Service Associate

Explore 5568+ Customer support associate in Dubai this December. Find roles across top companies and apply now to boost your career.