sales coordinator

sales associate

it support engineer

sales assistant

sales consultant

customer support associate

SleekFlow

<div>
 
 
 About SleekFlow
 
 
 
 Join SleekFlow, a thriving SaaS startup that is experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels&mdash;from messaging to voice&mdash;and enhancing business workflows and processes.
 
 
 
 
 
 You will have the opportunity to thrive alongside the company through equity options. If you're ready to take your career to the next level and assume a larger role, we look forward to meeting you!
 
 
 
 
 
 At SleekFlow, we have developed an all-in-one Omnichannel Conversation AI Suite that drives conversions through conversations. Our platform seamlessly integrates with popular channels such as WhatsApp, Messenger, Instagram, WeChat, Email, and more, providing comprehensive communication solutions. With our AI customer engagement platform, enterprises can automate growth by enhancing productivity across their sales, marketing, and support teams.
 
 
 
 
 
 As we aggressively expand into emerging markets, we seek adventurous, diverse, and passionate individuals to join us on this exciting journey. Join our team and grow your career with SleekFlow!
 
 
 
 
 
 
 Associate Level
 
 
 
 
 Prior Experience in SaaS/ Software Industry is preferred
 
 
 
 
 Language: English &amp; Arabic
 
 
 
 
 Location: Dubai, UAE
 
 
 
 
 
 
 
 Role
 
 
 
 As a Strategic Customer Success Associate at SleekFlow, you will work closely with our customers. Each customer has unique needs and you will act as a trusted business advisor, helping them effectively leverage our product to drive impact in mission-critical areas of their organization and transform the way they engage with customers.
 
 
 
 
 
 At SleekFlow, Customer Success sits at the nexus of our sales, product, and marketing teams helping to drive company growth and transforming the way the world builds software. Just like Lego blocks, what our customers build with SleekFlow is much more than the sum of its parts. No team knows this better than our Customer Success, who act as consultative business partners to our customers, serving as a bridge between their needs and our product.
 
 
 
 
 
 
 
 
 
 What You'll Do
 
 
 
 As a Strategic Customer Success Associate, you&rsquo;ll be the point-person responsible for a portfolio of our customers.
 
 <ul>
 <li>
 Onboard customers and demonstrate our key value propositions
 </li>
 <li>
 Drive adoption, growth, and retention of our customers by building trusted relationships and delivering the maximum value of the product
 </li>
 <li>
 Use touch-points, such as Business Reviews, to learn about their business priorities and guide them on how to best leverage the SleekFlow platform
 </li>
 <li>
 Discover and evangelize new use cases for the customer, helping them to deepen and expand their usage of the product
 </li>
 <li>
 Use your deep SleekFlow product knowledge to onboard and lead new enterprise customers to value
 </li>
 <li>
 Simultaneously manage multiple customers who are at different points on the customer lifecycle
 </li>
 <li>
 Identify opportunities to develop new training materials designed to ensure successful customer onboarding, support business-wide adoption, and deepen SleekFlow proficiency
 </li>
 <li>
 Serve as the voice of the customer internally by engaging in internal product discussions, translating customer usage and feedback into actionable insights
 </li>
 <li>
 Build fundamental strategy and structure for upselling and retaining customers
 </li>
 <li>
 Look for upselling opportunities based on customers' needs
 </li>
 </ul>
 
 
 
 
 
 Who You Are
 
 
 <ul>
 <li>
 You thrive by building long-term relationships and partnering with a range of stakeholders including business, technical, and executive teams
 </li>
 <li>
 You are consultative and are able to navigate the complexities and needs of clients across industry and lifecycle
 </li>
 <li>
 You are a teacher at heart with the ability to distill technical or complex systems into simpler concepts to empower customers
 </li>
 <li>
 You execute with excellence and have a deep track record of creating a significant impact for your customers
 </li>
 <li>
 You are a resourceful and creative problem solver, never losing sight of the &ldquo;why&rdquo; behind the &ldquo;what&rdquo;
 </li>
 <li>
 You love building new things and coaching your team in Startup
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 You have direct client management experience, ideally in a Customer Success, Account Management, or Sales role at a B2B technology company
 </li>
 <li>
 You have a track record of delivering value to complex customers with large employee bases
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Attractive compensation package including a 13th-month salary
 </li>
 <li>
 Stock options in a rapidly growing startup
 </li>
 <li>
 A fun, diverse, and international team culture
 </li>
 <li>
 Comprehensive group medical insurance
 </li>
 <li>
 Examination &amp; education allowance
 </li>
 <li>
 Paid birthday leave
 </li>
 <li>
 Flexible work-from-home policy
 </li>
 <li>
 &ldquo;Work From Anywhere&rdquo; scheme
 </li>
 <li>
 Rewarding continuous learning from experienced team leads
 </li>
 <li>
 Many more exciting perks and growth opportunities!
 </li>
 </ul>
 
 
 
 
 
 Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.
 
 
 
 
 
 
 
 SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
 
 
</div>

Customer Success Associate (SaaS | English & Arabic Speaking)

House of gems DMCC

We are seeking a reliable, proactive, and adaptable Operations Support Associate to join our dynamic team. This role is perfect for male candidates with a combination of practical driving skills, intermediate computer knowledge, and logistics experience, who thrive in high-pressure environments. You will play a key role in ensuring seamless operations by supporting various office tasks, driving responsibilities, and logistics-related duties.Key Responsibilities:<ul><li>Driving: Safely transport staff or goods between locations as needed (must have a valid driving license and a clean driving record).</li><li>Logistics Support: Assist with logistics-related tasks such as coordinating shipments, inventory management, and route planning.</li><li>Office Support: Perform general administrative duties such as data entry, filing, scheduling, and managing communications.</li><li>Computer Operations: Utilize office software (Microsoft Office Suite, Google Workspace, etc.) to complete tasks like document preparation, reporting, email management, and data management.</li><li>Customer Support: Handle basic queries and provide assistance to clients or team members as required.</li><li>Pressure Management: Work efficiently under pressure to meet deadlines while maintaining high attention to detail.</li><li>Collaboration: Work with various departments and team members to ensure smooth workflow and operational efficiency.</li><li>Time Management: Organize and prioritize tasks effectively, ensuring all responsibilities are completed within the designated working hours.</li></ul>Qualifications:<ul><li>Gender Preference: This role is specifically open to male candidates due to the nature of some job responsibilities, like carrying heavy weights, etc.</li><li>Education: High School diploma or equivalent (preferred but not mandatory).</li><li>Driving License: Must have a valid driver's license and a clean driving record.</li><li>Logistics Experience: Previous experience in logistics, supply chain management, or related fields is required.</li><li>Technical Skills: Intermediate proficiency with office software (Microsoft Office, Google Workspace, etc.).</li><li>Experience: Prior experience in an office, logistics, or operational support role is an advantage.</li><li>Language: Proficiency in English (both written and verbal).</li><li>Work Ethic: Ability to work under pressure with a can-do attitude, especially during peak hours.</li></ul>Key Attributes:<ul><li>Adaptability: Able to switch between office tasks, logistics duties, and driving responsibilities seamlessly.</li><li>Attention to Detail: Ability to manage multiple tasks with precision, ensuring nothing is overlooked.</li><li>Strong Communication Skills: Communicate effectively with team members, management, and clients.</li><li>Problem-Solving: Ability to think quickly and handle pressure in a fast-paced environment.</li><li>Reliability: Punctual, dependable, and able to handle a demanding work schedule.</li></ul>Benefits:<ul><li>Competitive salary based on experience.</li><li>Opportunities for career growth and advancement.</li></ul>A collaborative and inclusive work environment.Note: This role is gender-specific to male candidates due to certain logistics and driving duties that require physical presence and flexibility.If you meet the qualifications and are looking for a diverse and challenging role, we&rsquo;d love to hear from you! Apply today and be a part of our growing team.Job Types: Full-time, PermanentPay: AED4,000.00 - AED4,500.00 per monthExpected Start Date: 01/04/2026

Operations Support Associate (Male Candidates ONLY)

WORDCRAFT LEGAL TRANSLATION

Location: Dubai BranchJob Type: Full-TimePosition Vacant : CSR- Customer Support Executive (Own Visa)Salary Range -AED 2500-AED 3500Company Overview: Wordcraft is a dynamic and growing organization and a leading provider of translation, attestation, business setup, and PRO services in Dubai, Abu Dhabi ,Ras al khaimah and Sharjah. seeking a highly motivated and efficient Candidates to join our team.Job Summary: We are seeking a proactive Customer Support Representative to deliver excellent service, resolve client inquiries, and support overall customer satisfaction. Ideal candidates will have strong communication skills and a results-driven mindset. Experience in the service or business setup industry is preferred; knowledge of attestation and translation services is a plus.Key Responsibilities:<ul><li>Collaborate with all departments to support lead generation efforts specific to translation and attestation services.</li><li>Call and identify potential clients in need of document translation, attestation, and related services.</li><li>Generate and qualify new business leads through various channels (phone, email, networking, etc.).</li><li>Engage professionally with prospects to understand their requirements and present suitable service offerings.</li><li>Promote the company&rsquo;s services including translation, attestation, business setup support, visa processing, PRO services, and related documentation services.</li><li>Meet periodic targets for qualified leads and conversions.</li><li>Address client inquiries, follow up promptly, and ensure a high level of client satisfaction and engagement.</li><li>Build and maintain a strong professional reputation to encourage repeat business and referrals.</li><li>Stay up-to-date with industry trends, service updates, and competitive activities.</li><li>Collaborate closely with management to align lead generation efforts with company objectives.</li></ul>Requirements:<ul><li>Experience in lead generation or customer service, preferably in translation or attestation services.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and manage time efficiently.</li><li>Target-driven with a creative approach to client engagement.</li><li>Familiar with call etiquette, customer service standards, and basic compliance related to documentation.</li><li>Self-motivated with a strong commitment to achieving goals.</li><li>Should be on own visa</li></ul>What We Offer:<ul><li>Competitive salary with high-performance incentives</li><li>Career growth opportunities within the company.</li><li>A supportive and dynamic work environment</li><li>Comprehensive training to enhance your skills.</li></ul>Are you ready to boost your career ? Apply now! at careers@wordcraft.ae Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,500.00 per monthExperience:<ul><li>customer service: 2 years (Required)</li></ul>

CSR - Customer Support Executive (Own Visa)

Alt Switch Marketing Management LLC

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. The role involves handling customer inquiries, resolving issues, and ensuring excellent service while also supporting with reporting and data management tasks.Key Responsibilities<ul><li>Respond to customer queries via phone, email, and chat in a professional and timely manner.</li><li>Manage and resolve customer complaints and issues effectively.</li><li>Maintain accurate and up-to-date records of customer interactions.</li><li>Generate and update customer service reports.</li><li>Collaborate with internal teams (Sales, Accounts, Operations) to meet customer needs.</li><li>Identify areas for service improvement and escalate recurring issues.</li></ul>Requirements<ul><li>Proven experience in customer service or a similar role.</li><li>Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, and formulas).</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask, prioritize, and work under pressure.</li><li>Attention to detail and problem-solving skills.</li><li>Familiarity with CRM or ERP systems is an advantage.</li></ul>Preferred Qualifications<ul><li>Bachelor&rsquo;s degree in any related field.</li><li>Experience in preparing customer service reports and data analysis.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,200.00 per month

Customer Service Associate

Confidential

<div>
 
 
 JOB SUMMARY
 
 
 
 Contribute in creating best in class customer experience and maintain highest levels of customer service by regularly contacting and interacting with customers to understand their generic Industry dynamics and specific business needs, understanding customer issues, complaints and growth opportunities and work with internal teams to address them as per specified plans targets.
 
 
 
 
 
 
 Job Type
 
 : Contract (6-12 Months)
 
 
 
 Salary Package
 
 : AED 6,000
 
 
 
 Job Location
 
 : JAFZA
 
 
 
 
 
 
 KEY RESPONSIBILITY
 
 
 <ul>
 <li>
 Receives, reviews and coordinates customer&rsquo;s request / inquiry to the concerned department in order to process and resolve the customer&rsquo;s requested requirements.
 </li>
 <li>
 Reviews the case of bounced cheques as provided by Finance and engage communication in order to resolve the payment issues and ensure that payment commitment are attained from customers. For non-resolution feedback is provided to Finance in order to escalate the case to legal.
 </li>
 <li>
 Reviews the case of customers&rsquo; outstanding payments as provided by Finance and engage communication in order to resolve the payment issues and ensure that payment commitment are attained from customers. For non-resolution feedback is provided to Finance in order to escalate the case to legal.
 </li>
 <li>
 Reviews the case of customers&rsquo; non-renewal of lease and license as provided by Lease and License section and engage communication in order to notify their status and ensure that customers renew the lease and license. For non-resolution feedback is provided to Lease and License section in order to escalate the case to legal.
 </li>
 <li>
 Receives and reviews the customers&rsquo; request for downsizing their facilities and engage dialogue with customer to negotiate in retaining the current facility status and ultimately attain a win-win situation for the Customer and organization.
 </li>
 <li>
 Monitors and follows up with the concerned customers in order remind and for the timely resolution of their pending issues.
 </li>
 <li>
 Follows up with the concerned department on customer&rsquo;s requirements in order timely resolve the customer&rsquo;s requested requirements.
 </li>
 <li>
 Meets customers and discuss on notice of termination and in order to negotiate in retaining the Customer and provide them with alternative and attractive solution. If not resolved proceed with the termination procedures to be communicated to Lease and License section.
 </li>
 <li>
 Receives, reviews and coordinates customers complain to the concerned department in order to process and resolve the customer&rsquo;s requested requirements.
 </li>
 <li>
 10. Support the sales team by participating in the events that promotes the Parks and Zones business.
 </li>
 <li>
 Maintains/updates customer data regarding cases and ensure timely and accurate information are processed.
 </li>
 <li>
 Generates reports and submit to team leader in order to update their activities progress and accomplishment.
 </li>
 </ul>
 
 
 
 
 
 TECHNICAL COMPETENCIES
 
 
 <ul>
 <li>
 
 Commercial - Customer Focus:
 
 </li>
 <li>
 
 Customer Knowledge:
 
 Demonstrates good understanding of DP World's projects, services, and offerings and their associated customer segments.
 </li>
 <li>
 
 Administration - Activity Coordination
 
 </li>
 <li>
 
 Defining Required Resources :
 
 Performs complex, detailed tasks and analyses that successfully accomplish objectives, adhering to timelines, and provides status updates work, noting when obstacles may hinder progress.
 </li>
 <li>
 
 Following Up:
 
 Adheres to project deadlines and milestones, completing work either on time or ahead of schedule.
 </li>
 </ul>
 
 
</div>

Customer Service Executive

MTS Globe

<div>Company: DESERT GATE TOURISM - UAE

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions, and superior in-resort service levels.

<ul><li>Assist the Excellence Manager in the development and implementation of goals, objectives, policies and procedures for customer service program within company.</li>
<li>Assist in monitoring and evaluating the efficiency and effectiveness of service delivery by other departments and third party suppliers.</li>
<li>Assist in identifying and implementing strategies to improve quality of service and productivity within the organization</li>
<li>Ensure the necessary resources and tools are available for quality customer service delivery.</li>
<li>Assist in the evaluation of negative feedback from customers about the organization&rsquo;s services and recommend remedial steps.</li>
<li>Conduct a variety of organizational studies, investigations and operational studies and recommend modifications to the concerned departments.</li>
<li>Find failed processes and rectify them through training and creating awareness of the customer service importance.</li>
<li>Establish and maintain strong relationships within all levels of the organization to drive operational excellence</li>
<li>Responsible for direct communication with clients and the incumbent will be involved in responses/ communication with regards to complaints and queries:</li>
<li>Handling post departure complaints received from partners / guest</li>
<li>Handling in-house complaints (once client is still in resort)</li>
<li>Maintain DGT complaint system &amp; produce monthly performance reports.</li>
<li>Keep accurate records of discussions or correspondence with partners / guests</li>
<li>Analyze statistics and compile accurate reports</li>
<li>Benchmark against other complaint handling procedures and complaint satisfaction.</li>
<li>Take ownership of customers issues and follow problems through to resolution</li>
<li>Monitor and track customer complaint resolution.</li>
</ul>
More about Desert Gate Tourism

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate (www.desertgate.ae) is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate</div>
 
<ul><li>1-2 years background in handling customer services, complaints and customer satisfaction in Destination Management Company / Tourism Industry or Fresh Graduates</li>
<li>Background in quality assurance / excellence is an advantage.</li>
<li>Strong Communication Skills</li>
<li>Multi-tasker and able to handle pressure</li>
<li>Flexible and adaptable</li>
<li>Can join immediately</li></ul>

Junior Excellence Specialist - DMC/Tourism

Al Sharq Al Aqssa Trading Co LLC

Job SummaryThe HR and Administration Associate provide essential administrative support across Human Resources and general office operations. A primary function is to serve as the custodian of confidential client data, specializing in securely managing, organizing, and maintaining all documentation required for the KYC (Know Your Customer) and CDD (Customer Due Diligence) processes for clients.Essential Duties &amp; Responsibilities1. Compliance and KYC Documentation Management<ul><li>Securely manage, process, and maintain all confidential client documentation for the KYC/CDD process.</li><li>Control document retention and destruction cycles, adhering strictly to regulatory record-keeping standards.</li><li>Provide prompt, professional support to the AML team by retrieving and compiling files for internal audits or external regulatory requests.</li></ul>2. Human Resources and General Administration<ul><li>Manage the administrative components of the employee lifecycle, including onboarding, record maintenance, and offboarding.</li><li>Support in recruitment process and find right candidate for the role described</li><li>Post job descriptions and job on the portal, maintain relationship with HR recruitment</li><li>Maintain the security and confidentiality of all sensitive personnel records.</li><li>Oversee general office operations, correspondence, and facility management to ensure efficient workflow.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

HR & Admin Executive

Explore 4222+ Customer support associate in Dubai this February. Find roles across top companies and apply now to boost your career.