sales coordinator

account manager

administrative assistant

admin assistant

assistant sales manager

customer support associate

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 End User Support Associate | Majid Al Futtaim Global Solutions UAE
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The End User Services Associate is responsible for providing technical support and services to end users within the organization. This role involves troubleshooting hardware and software issues, configuring devices, managing user access, and ensuring optimal performance of desktops, laptops, mobile devices, and other end-user technologies. The EUS Associate plays a vital role in maintaining high levels of customer satisfaction and operational efficiency.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Install, configure, and maintain computer hardware, software, networks, printers, and scanners for both end users and senior management.
 </li>
 <li>
 Troubleshoot and resolve incidents and requests via phone, chat, email, remote tools, and desk-side visits.
 </li>
 <li>
 Proactively monitor and maintain the health of computer systems and networks, identifying potential issues and ensuring continuous system uptime and reliability. Resolve technical problems related to LAN, WAN and VPN.
 </li>
 <li>
 Responding in a timely manner to service issues and requests.
 </li>
 <li>
 Proven experience in troubleshooting LAN/WAN and VPN issues
 </li>
 <li>
 Act as the point of escalation for unresolved or complex technical issues, ensuring that senior management&rsquo;s needs are prioritized and resolved ASAP.
 </li>
 <li>
 Troubleshoot and diagnose hardware and software issues, offering expert-level solutions to technical problems across various platforms and devices.
 </li>
 <li>
 Lead and mentor other support engineers, providing guidance on complex technical issues, best practices.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 2 to 5 years experience in IT field support.
 </li>
 <li>
 Bachelor&rsquo;s degree in computer science/ computer information system
 </li>
 <li>
 Expert knowledge of Windows and Mac OS environments, as well as experience with mobile device management (MDM) and troubleshooting.
 </li>
 <li>
 Proficiency in supporting enterprise-level applications, including Microsoft 365 and other business-critical tools
 </li>
 <li>
 Experience with remote desktop applications and support tools (e.g., TeamViewer, Remote Desktop Protocol).
 </li>
 <li>
 Knowledge of IT security best practices to safeguard user devices and sensitive company data.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

End User Support Associate

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 172846
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.
 </li>
 <li>
 You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service &amp; Complaint Handling
 
 
 <ul>
 <li>
 Engage with customers to provide a high level of service and assist with their needs.
 </li>
 <li>
 Address basic customer complaints and escalate issues as needed.
 
 
 </li>
 </ul>
 Visual Merchandising &amp; Store Maintenance
 
 
 <ul>
 <li>
 Ensure that the store is well-organized and adheres to company visual merchandising standards.
 </li>
 <li>
 Regularly clean and maintain the sales floor to create an inviting shopping environment.
 
 
 </li>
 </ul>
 Stock Management &amp; Inventory
 
 
 <ul>
 <li>
 Actively participate in receiving new shipments and restocking the store.
 </li>
 <li>
 Help manage inventory and ensure the store is fully stocked.
 
 
 </li>
 </ul>
 Sales Support (Upselling &amp; Cross-selling)
 
 
 <ul>
 <li>
 Recommend products to customers based on their needs, focusing on upselling and cross-selling.
 </li>
 <li>
 Stay updated on product information to make informed recommendations.
 
 
 </li>
 </ul>
 Cash Register Operation
 
 
 <ul>
 <li>
 Operate the cash register, process transactions, and follow company policies for handling payments.
 </li>
 <li>
 Ensure accurate cash handling and maintain a clean and organized checkout area.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strong verbal communication skills.
 </li>
 <li>
 Exceptional customer service skills.
 </li>
 <li>
 Attention to detail for maintaining store standards.
 </li>
 <li>
 Ability to engage in upselling and cross-selling.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Previous experience in customer-facing roles, with a focus on providing excellent service.
 </li>
 <li>
 Strong verbal communication and interpersonal skills to interact with customers effectively.
 </li>
 <li>
 Ability to maintain high store standards, both in terms of product organization and cleanliness.
 </li>
 <li>
 Experience in operating cash registers and following cash handling procedures.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

Customer Service Associate | Retail | M&S | UAE

Mawwal Perfumes Trading LLC

<ul><li>Inventory Management: Track stock levels of raw materials, finished perfumes, and supplies. Coordinate reorders to prevent shortages and maintain efficient production flow.</li><li>Order Fulfillment: Process customer orders, prepare shipping labels, coordinate with logistics providers, and ensure timely delivery. This includes handling returns or exchanges to maintain customer satisfaction.</li><li>Customer Service: Respond to client inquiries via phone, email, or social media; resolve issues related to products, orders, or deliveries; and gather feedback to improve offerings.</li><li>Marketing Assistance: Support promotional efforts by updating the company website, managing social media posts about new scents or launches, and preparing marketing materials like brochures or samples.</li><li>Compliance and Reporting: Assist with regulatory requirements specific to the perfume industry, such as safety data sheets, labeling standards, or certifications (e.g., for organic or cruelty-free claims). Generate basic reports on sales, expenses, or performance metrics.</li><li>Event Planning: Coordinate participation in trade shows, pop-up events, or product launches, including booth setup, sample distribution, and follow-up with leads.</li><li>Data Entry and Organization: Maintain accurate records in databases or spreadsheets for customer information, sales history, and supplier contracts to support decision-making.</li></ul>Job Type: Full-timePay: From AED5,000.00 per month

Business Development Associate

MAERSK

<div>The Operations Agent has the ownership of the operational execution across Ocean and Logistics and is responsible for file creation, coordination and closure of shipment files
<div>&bull; Creation and execution of customer shipments according to the implementation plan and customer requirements with regards to QHSE and reporting
</div><div>&bull; Understanding of external factors impacting Customer&rsquo;s supply Chain &amp; understand their sense of urgency, service needs, drivers and desires.
</div><div>&bull; Ability to align with customer expectations upfront &amp; to be able to respond with suggested solutions
</div><div>&bull; Be the primary point of contact for own customers and ensure smooth execution of the end-to-end shipment lifecycle, including the inland delivery, by working closely with the customer as well as internal stakeholders.
</div><div>&bull; Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives.
</div><div>&bull; Onboard customers and build strong and collaborative relationships, with willingness to go the extra mile towards the customers &amp; with focus on providing solutions.
</div><div>&bull; Liaising and preparing transport plan with suppliers
 
 
Accountable for :
<div>&bull; Day to day customer Relationship
</div><div>&bull; Daily operational execution
</div><div>&bull; Daily EDI updates
</div><div>&bull; SO/PO &amp; file creation in operationel systems
</div><div>&bull; Value to Maersk (efficiency, automation and standardisation)
</div><div>&bull; Protecting CSI for third party (non-Maersk) suppliers and partners.
</div><div>&bull; Ensure execution and reporting as per compliance requirements
</div> 
Critical Competencies
<div>&bull; Excellent stakeholder management and communication skills
</div><div>&bull; Very organized, proactive and dynamic
</div><div>&bull; Prioritization capabilities
</div><div>&bull; Understanding of the local regulations
</div><div>&bull; Strong execution mindset
</div><div>&bull; Solution oriented
</div><div>&bull; Analytical
</div><div>&bull; Team player
</div><div>&bull; Customer oriented
</div><div>&bull; Cost conscious and optimization
</div><div>&bull; Continuous improvement
</div> 
This role is only for UAE Nationals with a family book
 
We're committed to embracing the rich geographical diversity present in the communities where we operate, including here in the UAE. Alongside our dedication to fostering an inclusive workplace environment, we're actively supporting Emiratization initiatives set forth by the UAE government, ensuring the meaningful and efficient employment of its citizens. While we welcome applications from all qualified candidates for this position, we are currently prioritizing candidates that hold a UAE Family book. 
 
</div>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</div>

Customer Experience Agent/Associate

Sharaf DG

<div>
 
 &middot; Promote and sell Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers. Provide detailed information about plan features, benefits, and pricing to potential clients.
 
 
 
 &middot; Identify opportunities to enhance revenue through upselling and cross-selling of products or services.
 
 
 
 &middot; Ensure exceptional customer service, handling and resolving customer concerns promptly and professionally.
 
 
 
 &middot; Maintaining a positive, empathetic, and professional attitude toward customers at all times.
 
 
 
 &middot; Build sustainable relationships and trust with customer accounts through open and interactive communication.
 
 
 
 &middot; Handle customer complaints, and provide appropriate solutions and alternatives within the time limits.
 
 
 
 &middot; Identify and assess customers&rsquo; needs to achieve satisfaction
 
 
 
 &middot; Follow communication procedures, guidelines, and policies
 
 
 
 &middot; Take the extra mile to engage customers. Respond promptly to customer inquiries.
 
 
 
 &middot; Recognize, document, and alert the team leader of trends in customer calls.
 
 
 
 &middot; Acknowledging and resolving customer complaints.
 
 
 
 &middot; Take the extra mile to engage customers. Respond promptly to customer inquiries.
 
 
 
 &middot; Knowing our products inside and out so that you can answer questions.
 
 
 
 &middot; Keeping records of customer interactions, transactions, comments, and complaints.
 
 
 
 &middot; Providing feedback on the efficiency of the customer service process.
 
 
 
 
 
 Requirements
 
 
 
 
 Requirements
 
 
 
 
 
 
 
 &middot; Experience (Yrs &amp; Field) : Minimum 1-year experience in Call Centre Experience/Customer Care/Front Desk
 
 
 
 Educational Qualification : Graduate (preferred)
 
 
 
 Professional Certifications : Certification in customer service
 
 
 
 
 
 
 Skills &amp; Abilities:
 
 
 
 &bull; Excellent verbal and written communication skills
 
 
 
 &bull; Strong team player.
 
 
 
 &bull; Listening Skills.
 
 
 
 &bull; Multi-tasking.
 
 
 
 &bull; Problem solver
 
 
 
 &bull; Computer proficiency
 
 
 
 
</div>

Customer Service Representative

Abercrombie & Fitch Co.

<div>
 
 Company Description
 
 
 
 Abercrombie &amp; Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
 
 
 The company operates a family of brands, including Abercrombie &amp; Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
 
 
 At Abercrombie &amp; Fitch Co., we lead with purpose and always put our people first. We&rsquo;re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
 
 
 
 Job Description
 
 
 
 The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Customer Experience
 </li>
 <li>
 Store Presentation and Sales Floor
 </li>
 <li>
 Communication
 </li>
 <li>
 Asset Protection and Shrink
 </li>
 <li>
 Policies and Procedures
 </li>
 <li>
 Training and Development
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Emirati national
 </li>
 <li>
 Minimum 1 year experience with Customer Service
 </li>
 <li>
 Fluency in English
 
 
 </li>
 </ul>
 
 What It Takes
 
 
 
 <ul>
 <li>
 Adaptability / Flexibility
 </li>
 <li>
 Applied Learning
 </li>
 <li>
 Attention to Detail
 </li>
 <li>
 Multi-Tasking
 </li>
 <li>
 Work Ethic
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What You&rsquo;ll Get
 
 
 
 As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
 
 
 <ul>
 <li>
 Paid Time Off
 </li>
 <li>
 Merchandise Discount
 </li>
 <li>
 Medical, Dental, Health and Life Insurance
 </li>
 <li>
 Paid Parental and Adoption Leave
 </li>
 <li>
 Training and Development
 </li>
 <li>
 Opportunities for Career Advancement, we believe in promoting from within
 </li>
 <li>
 A Global Team of People Who'll Celebrate you for Being YOU
 </li>
 <li>
 Some of the above benefits can be availed upon completion of the probationary period
 
 
 </li>
 </ul>
 SEE WHAT IT&rsquo;S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
 
 
 Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer
</div>

Abercrombie & Fitch / Hollister - Part-Time Brand Representative, Dubai (Emirati National)

Emirates Intellectual Property Services

We are seeking a dynamic Sales and Marketing Associate with at least 1 year of experience to join our team. This role involves promoting our products/services, generating leads, and building client relationships to drive revenue growth. The ideal candidate is enthusiastic, results-driven, and skilled in communication, with a basic understanding of sales techniques and marketing strategies.Key Responsibilities:<ul><li>Sales Activities: Identify and contact potential clients through cold calling, emails, and networking to generate leads and close sales.</li><li>Marketing Support: Assist in creating and executing marketing campaigns, including social media, email marketing, and content creation.</li><li>Customer Relationship Management: Build and maintain strong relationships with clients, addressing their needs and ensuring satisfaction.</li><li>Market Research: Conduct research to identify market trends, customer preferences, and competitor activities to support strategic planning.</li><li>Sales Reporting: Track and report sales performance, including leads, conversions, and revenue, using CRM tools.</li><li>Collaboration: Work closely with the sales and marketing teams to align strategies and achieve company goals.</li></ul>Qualifications:<ul><li>Experience: Minimum of 1 year in sales, marketing, or a related field.</li><li>Education: Bachelor&rsquo;s degree in Marketing, Business, or a related discipline (preferred but not mandatory).</li><li>Skills:</li><li>Strong verbal and written communication skills.</li><li>Basic knowledge of CRM software (e.g., Salesforce, HubSpot) and social media platforms.</li><li>Ability to work in a fast-paced environment and meet deadlines.</li><li>Team player with a proactive and customer-focused mindset.</li><li>Attributes: Self-motivated, adaptable, and eager to learn.</li></ul>Benefits:<ul><li>Competitive salary with performance-based incentives.</li><li>Opportunities for career growth and professional development.</li><li>Collaborative and supportive work environment.</li></ul>Please submit your resume and a brief cover letter to info@emiratesip.com. We look forward to hearing from you!Job Type: Full-time

Sales and Marketing Representative

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