international sales executive Jobs in Karachi

international sales executive

customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

chat support agent

customer integration consultant Jobs in Karachi

customer integration consultant

customer support dispatch coordinator international operations

DK Digital Solutions

Job location: Gulshan e Iqbal block 2Working Days: Monday- FridayWorking Hours &ndash; 6:00 pm to 3:00 amJob Summary:We are looking for a proactive and detail-oriented Customer Support Executive with prior experience in logistics and supply chain operations. The ideal candidate will be responsible for handling customer inquiries, coordinating shipments, tracking deliveries, and ensuring smooth communication between clients and internal logistics teams.Key Responsibilities:<ul><li>Handle international customer calls and inquiries in a professional manner</li><li>Product dispatch</li><li>Shipment weight</li><li>Delivery charges</li><li>Available shipping methods (courier, air, etc.)</li><li>Assist customers in selecting the most suitable shipping option</li><li>Create and confirm dispatch orders based on customer requirements</li><li>Coordinate with the logistics/operations team for timely dispatch</li><li>Ensure proper order booking and documentation</li><li>Share shipment details and updates with customers</li><li>Resolve customer concerns related to shipping, delays, or charges</li><li>Maintain accurate records of all customer interactions and orders</li><li>Ensure smooth workflow from order placement to final dispatch</li></ul>Required Qualifications &amp; Skills:<ul><li>Requirements:</li><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>1&ndash;2 years of experience in customer support or logistics (preferred)</li><li>Good English communication skills (especially for international calls)</li><li>Basic knowledge of shipping and logistics is a plus</li><li>Ability to handle pressure and manage multiple tasks</li><li>Strong problem-solving and coordination skills</li></ul>Preferred Skills:<ul><li>Familiarity with international shipping procedures.</li><li>Ability to handle multiple tasks efficiently.</li></ul>Pay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support & Dispatch Coordinator (International Operations)

Urban Shop Pk

Job Summary:We are looking for a proactive and detail-oriented Operations Coordinator to join our growing e-commerce team in Karachi. This is a full-time, on-site position where you will be responsible for ensuring smooth daily operations, handling customer issues, tracking nationwide deliveries, and managing product listings. You will play a vital role in keeping our logistics efficient and our customers satisfied.Key Responsibilities:<ul><li>Customer Care &amp; Complaint Handling: Manage customer complaints effectively and provide timely resolutions.</li><li>Shipment Tracking: Track all dispatched shipments across Pakistan (approx. 40&ndash;50 per day) and ensure deliveries are completed within KPIs.</li><li>Dispatch Notifications: Immediately inform consignees via message after shipment dispatch.</li><li>Customer Queries: Respond promptly to sales-related questions via WhatsApp and maintain professional communication.</li><li>Reporting: Submit daily operational reports to the line manager.</li><li>Analytics: Prepare weekly and monthly analytical reports for shipment tracking and confirmations.</li><li>Product Management: Update website listings daily by uploading new products and marking items as in-stock/out-of-stock.</li><li>Back-Up Role: In the absence of the Phone Verification Officer, support with order confirmations and courier portal booking (approx. 40&ndash;50 shipments).</li></ul>Requirements:<ul><li>Minimum qualification: Intermediate (12th grade) or equivalent</li><li>At least 1 year of relevant experience in e-commerce operations/logistics</li><li>Strong proficiency in MS Word and MS Excel</li><li>Good English writing and communication skills</li><li>Clear, confident voice for professional phone communication</li><li>Highly organized and able to manage multiple tasks efficiently</li></ul>Compensation &amp; Benefits:<ul><li>Salary: PKR 40,000 &ndash; 45,000 per month</li><li>Travel Allowance: Monthly Fuel / Conveyance Allowance will be provided as per Company Policy</li><li>Attendance Bonus: PKR 2,500 per month for full attendance</li><li>Provident Fund Deduction: PKR 2,000</li><li>Annual Leaves: 12</li><li>Work Culture: Supportive, friendly environment with opportunities for growth</li></ul>Work Schedule &amp; Location:<ul><li>Work Type: Full-time, on-site</li><li>Timings: 12:00 PM &ndash; 10:00 PM (Monday to Saturday, 10-hour shift)</li><li>Location: Falak Corporate City, Talpur Road, beside I.I. Chundrigar Road, opposite National Bank of Pakistan Head Office, Karachi</li></ul>We welcome applicants of all backgrounds. While this role is well-suited for energetic early-career professionals (ages 18&ndash;25), all qualified candidates are encouraged to apply.Pay: Rs40,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Do you know how to use MS Excel at an intermediate level, including formulas?</li><li>Are you proficient in English writing skills?</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Operations: 1 year (Required)</li><li>Customer Service: 1 year (Required)</li></ul>Work Location: In person

Operations Coordinator – E-Commerce

Central Chemicals

Job Type: Full-time We are seeking a highly motivated and experienced Import Officer &amp; Sales Coordinator (Female) to join our team. As an Import Officer &amp; Sales Coordinator, you will be responsible for coordinating with international suppliers, handling customs clearance, and ensuring smooth import operations, as well as coordinating sales activities and providing excellent customer service. *Requirements:* - O-Level or equivalent qualification - Minimum 2 years of experience in import operations and sales coordination - Excellent English speaking and writing skills - Experience in dealing with international customers and suppliers - Strong communication and negotiation skills - Ability to work independently and as part of a team *Responsibilities:* - Coordinate with international suppliers and customers - Handle customs clearance and documentation - Ensure compliance with import regulations - Coordinate sales activities and provide excellent customer service - Assist in resolving import-related issues *What We Offer:* - Competitive salary and benefits package - Opportunities for career growth and development - Dynamic and supportive work environment If you are a motivated and experienced professional looking for a challenging role, please send your CV to centralchemicalspakistan@gmail.com. Note: Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs65,000.00 - Rs80,000.00 per monthWork Location: In person

Import Officer & Sales Coordinator (Female)

Pinnacle Fiber Pvt Ltd.

Job Summary:We are looking for a Sales Executive to support sales, order execution, customer coordination, andreporting activities.Key Responsibilities:<ul><li>Process sales orders, contracts, delivery orders (DO), and invoices in coordination with accounts and dispatch teams.</li></ul><ul><li>Coordinate with customers for order confirmation, follow-ups, and timely deliveries.</li></ul><ul><li>Maintain daily sales report including order status, dispatch records, and invoicing details.</li></ul><ul><li>Track payment status and follow up with customers/vendors for timely collections.</li></ul><ul><li>Coordinate with accounts for invoice issuance, payment reconciliation.</li></ul><ul><li>Handle dispatch documentation including gate passes, transport coordination, and shipment</li></ul>tracking.<ul><li>Coordinate with plant, inventory, and logistics teams to ensure smooth dispatch operations.</li></ul><ul><li>Assist in resolving customer complaints by coordinating with internal departments.</li></ul><ul><li>Support Manager Sales in customer handling, reporting, and business development activities.</li></ul><ul><li>Maintain SAP entries and ensure accuracy of sales and dispatch data.</li></ul><ul><li>Monitor production batch reports and align dispatch planning accordingly.</li></ul><ul><li>Maintain travel logs, attendance, and administrative records related to sales operations.</li></ul>Qualification &amp; Experience:<ul><li>Bachelor&rsquo;s degree (Business, commerce or equivalent)</li></ul><ul><li>Minimum 03 to 05 years of experience in sales coordination.</li></ul><ul><li>Hands on experience with Excel and ERP/SAP.</li></ul>Location: Sharah -e-Faisal Timings: 9 :00 AM - 6:00 PMJob Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Sales Executive

DHL Global Forwarding

<div>
 At DHL Global Forwarding, we are enabling global trade by connecting our business customers&rsquo; goods to any corner of the globe, providing international and domestic freight deliveries worldwide. Being the World&rsquo;s Leading Logistics company, our 600,000 people in over 220 countries and territories, work every day to go beyond delivering shipments&mdash;we deliver trust, precision, and excellence. Backed by the strength of DHL Group, we bring together international standards with deep local expertise and Being an Employer of Choice is not just a goal for us&mdash;it&rsquo;s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.
 
 
 If you're looking to join a purpose-led, people-first organization that shapes the future of logistics with compliance, integrity and care&mdash;DHL Global Forwarding is where you belong.
 
 
 
 Overview:
 
 
 
 We are seeking applications for the position of "Executive OMS". The incumbent will be responsible in managing relationships with key customers in various tasks and handling day-to-day shipments &amp; operational activities of Ocean Freight - Order Management Solution (OMS) in most efficient, smooth, and productive manner to meet KPIs, service deliverables &amp; customer expectations.
 
 
 If this exciting opportunity interests you and you meet the criteria below, please apply.
 
 
 
 Key Role &amp; Responsibilities:
 
 
 
 
 <ul>
 <li>
 Address and resolve customer complaints and inquiries in a professional and timely manner.
 </li>
 <li>
 Submit Electronic Shipping Instructions (ESI) to shipping lines and consolidators.
 </li>
 <li>
 Prepare Master Bill of Lading (MBL), House Bill of Lading (HBL), and Forwarders Cargo Receipt (FCR) as required.
 </li>
 <li>
 Manage accounts receivable and payable to ensure accurate financial transactions.
 </li>
 <li>
 Ensure the timely dispatch of documents related to shipping and logistics.
 </li>
 <li>
 Oversee daily operations and transactions within the forwarding area, ensuring efficiency and compliance with company standards.
 </li>
 <li>
 Collaborate with team members to review and analyze customer complaints, implementing solutions as necessary.
 </li>
 <li>
 Perform data entry tasks in systems such as ISC+, INX, and GSC to maintain accurate records.
 
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 
 <ul>
 <li>
 2-3 years of experience in related field.
 </li>
 <li>
 Strong command on MS Office.
 
 
 
 </li>
 </ul>
 
 Qualification:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree required in the relevant field.
 
 
 
 </li>
 </ul>
 Apply now to be part of our exceptional team, DGF Pakistan - a Great Place to Work and a Top Employer and our mission to redefine the logistics industry!
</div>

Executive OMS

<div>At DHL Global Forwarding, we are enabling global trade by connecting our business customers&rsquo; goods to any corner of the globe, providing international and domestic freight deliveries worldwide. Being the World&rsquo;s Leading Logistics company, our 600,000 people in over 220 countries and territories, work every day to go beyond delivering shipments&mdash;we deliver trust, precision, and excellence. Backed by the strength of DHL Group, we bring together international standards with deep local expertise and Being an Employer of Choice is not just a goal for us&mdash;it&rsquo;s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. 
 
If you're looking to join a purpose-led, people-first organization that shapes the future of logistics with compliance, integrity and care&mdash;DHL Global Forwarding is where you belong. 
 
Overview: 
 
We are seeking applications for the position of &quot;Executive OMS&quot;. The incumbent will be responsible in managing relationships with key customers in various tasks and handling day-to-day shipments &amp; operational activities of Ocean Freight - Order Management Solution (OMS) in most efficient, smooth, and productive manner to meet KPIs, service deliverables &amp; customer expectations. 
 
If this exciting opportunity interests you and you meet the criteria below, please apply. 
 
Key Role &amp; Responsibilities:<div> 
 
<ul><li>Address and resolve customer complaints and inquiries in a professional and timely manner.</li></ul>
 
<ul><li>Submit Electronic Shipping Instructions (ESI) to shipping lines and consolidators.
</li></ul> 
<ul><li>Prepare Master Bill of Lading (MBL), House Bill of Lading (HBL), and Forwarders Cargo Receipt (FCR) as required.
</li></ul> 
<ul><li>Manage accounts receivable and payable to ensure accurate financial transactions.
</li></ul> 
<ul><li>Ensure the timely dispatch of documents related to shipping and logistics.
</li></ul> 
<ul><li>Oversee daily operations and transactions within the forwarding area, ensuring efficiency and compliance with company standards.
</li></ul> 
<ul><li>Collaborate with team members to review and analyze customer complaints, implementing solutions as necessary.
</li></ul> 
<ul><li>Perform data entry tasks in systems such as ISC+, INX, and GSC to maintain accurate records.</li></ul> 
 
 
</div>Experience:<div> 
 
<ul><li>2-3 years of experience in related field.</li></ul>
 
<ul><li>Strong command on MS Office.</li></ul></div> 
 
Qualification:<div> 
 
<ul><li>Bachelor&rsquo;s Degree required in the relevant field.</li></ul></div> 
 
Apply now to be part of our exceptional team, DGF Pakistan - a Great Place to Work and a Top Employer and our mission to redefine the logistics industry!</div>

Wigatech

Wigatech Solutions is a fast-growing IT and digital services company based in Karachi, specializing in design, animation, and web development. We work with international clients through platforms like Upwork, Fiverr, Freelancer, and direct channels.We&rsquo;re looking for enthusiastic fresh graduates who want to kickstart their careers in sales, client communication, and project management in a dynamic and growth-focused environment. Role OverviewAs a Sales &amp; Project Coordinator, you&rsquo;ll support both sales and operations teams&mdash;helping communicate with international clients, write proposals, and manage ongoing projects. This role is perfect for someone eager to learn and grow in the digital services industry.Responsibilities<ul><li>Communicate with clients (Upwork, Fiverr, Freelancer)</li><li>Assist in proposal writing</li><li>Handle chats/calls (training provided)</li><li>Coordinate with designers &amp; developers</li><li>Track project progress and report updates</li></ul>Requirements<ul><li>Fresh graduate (Business, IT, Media, etc.)</li><li>Strong English communication</li><li>Confident &amp; organized</li><li>Female candidates only</li><li>Karachi-based (on-site)</li></ul>Benefits:<ul><li>Training + career growth</li><li>International client exposure</li><li>Performance bonuses</li></ul>Send CV + short cover letter explaining your interest at info@wigatech.comJob Type: Full-timePay: Rs15,000.00 - Rs20,000.00 per monthWork Location: In person

Sales & Project Coordinator (Fresh Graduates)

Explore 1822+ Customer support dispatch coordinator international operations in Karachi this April. Find roles across top companies and apply now to boost your career.

1822 customer support dispatch coordinator international operations jobs In Karachi

Customer Support & Dispatch Coordinator (International Operations)

Operations Coordinator – E-Commerce

Import Officer & Sales Coordinator (Female)

Sales Executive

Executive OMS

Executive OMS

Sales & Project Coordinator (Fresh Graduates)