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customer integration consultant

NielsenIQ

<div>
 
 Job Description
 
 
 
 
 The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and Etilize solutions.
 
 
 
 
 The Customer Integration function is a vital, client-facing component of NIQ Brandbank. It is responsible for managing the suite of solutions across both Brandbank and Etilize, including associated service levels. This function ensures the efficient ingestion and distribution of all relevant digital product content to meet the needs of our internal teams, stakeholders, customers, industry, and NIQ.
 
 
 
 
 
 About the job
 
 
 
 
 
 The core focus of the Customer Integration Consultant role is to become proficient in Brandbank services and systems, ensuring that internal and external customers can access the Brandbank data through APIs and extracts.
 
 
 
 
 In this role you will be responsible for the 2nd line support of feeds to data consumers and internal users, consultancy with customers to support their implementations as well as the design and implementation of feeds. This role requires you to have a good blend of both customer &amp; technical skills as you will often be required to talk with both commercial &amp; technical contacts.
 
 
 
 
 This is a technical role with elements of support and customer service to the internal Brandbank functions, ensuring that requests are processed efficiently to resolution or escalated to the relevant resolving team as well as project support that will enable the business to deliver services to a global market.
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Work with Commercial and Pre-Sales teams to understand customer requirements and document these
 </li>
 <li>
 Configure feeds to the specifications detailed in the requirements document
 </li>
 <li>
 Provide training and guidance to customer technical support teams on the use of the Brandbank APIs ensuring Brandbank best practice recommendations are followed
 </li>
 <li>
 Assist with the gathering of technical requirements for non-standard flexible integrations and pass the requirements to the necessary development team
 </li>
 <li>
 Provide alternative solutions where the standard APIs are not suitable
 </li>
 <li>
 Provide 1st and 2nd line support for internal &amp; external customers
 </li>
 <li>
 Effectively manage, prioritize and escalate support issues to the development team if applicable
 </li>
 <li>
 Investigate and resolve issues within the given SLAs and escalate issues to the relevant departments where necessary
 </li>
 <li>
 Develop a thorough understanding of every aspect of the Brandbank services and be proactive in staying up to date with new products and services
 </li>
 <li>
 Identify improvements and gaps in the Brandbank services and build solid business cases for the development of such services
 </li>
 <li>
 Compiling documentation for customers and internal staff including:
 <ul>
 <li>
 Technical and usage guides
 </li>
 <li>
 Policies and frameworks
 </li>
 <li>
 Knowledge transfer and basic training
 </li>
 <li>
 Requirements gathering and identifying customer objectives
 </li>
 </ul>
 </li>
 <li>
 End to end ownership of new integrations with our data consumers
 </li>
 <li>
 Become involved with planned projects and bespoke software releases with a view to providing technical support for the new systems
 </li>
 <li>
 Become proficient in both bespoke and core applications
 </li>
 <li>
 Using the internal ticketing ITSM system, ensuring requests escalated to you are completed within the agreed SLA
 </li>
 <li>
 Communicate notices to the rest of the business and external partners and customers, managing expectations and ensuring a good customer experience
 </li>
 </ul>
 
 Key Competencies
 
 
 
 
 Communication
 
 
 
 <ul>
 <li>
 Excellent command of written and spoken English
 </li>
 <li>
 Excellent written and verbal communication skills, including building customer rapport
 </li>
 <li>
 Ability to explain complex technical requirements to individuals with no technical experience
 </li>
 <li>
 Polite and cheerful with a positive attitude towards work, and willing to put in the effort required to ensure the business reaches its goals
 </li>
 </ul>
 
 Organization
 
 
 
 <ul>
 <li>
 Willingness to be flexible around working hours
 </li>
 <li>
 Experience working within an ITIL aligned service desk
 </li>
 <li>
 Ability to work under own initiative
 </li>
 <li>
 Ability to manage your own time effectively
 </li>
 <li>
 Ability to manage multiple projects concurrently
 </li>
 </ul>
 
 Continuous Learning
 
 
 
 <ul>
 <li>
 Desire to learn and develop
 </li>
 <li>
 Proactive in keeping up to date with new Brandbank products and services
 </li>
 </ul>
 
 Analytical Ability
 
 
 
 <ul>
 <li>
 The ability to understand and dive into the detail of a solution, e.g. API definitions
 </li>
 <li>
 The ability to quickly grasp a clear understanding of a customer&rsquo;s needs and translate them to a set of requirements and well-planned deliverables
 </li>
 <li>
 Strong problem-solving skills
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Good knowledge of JSON, XML or other complex data structures
 </li>
 <li>
 Knowledge of SOAP and REST API technologies
 </li>
 <li>
 Experience using online communication and productivity platforms (e.g., Microsoft Teams, Outlook, SharePoint)
 </li>
 <li>
 Experience of supporting proprietary applications within a commercial environment
 </li>
 <li>
 Experience in configuring systems and understanding the implications of each setting
 </li>
 <li>
 Working knowledge of Databases and SQL
 </li>
 <li>
 Intermediate proficiency in Microsoft Excel (e.g., formulas, data organization, and basic analysis)
 </li>
 <li>
 Ability to understand backend process flows and implement configuration changes to align to the customer requirements
 </li>
 <li>
 Experience of the .NET programming environment, as well as other Microsoft product environments
 </li>
 <li>
 Knowledge of Ruby coding, or similar, or an understanding of conditional logic
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 You may be asked to undertake additional duties to those above, either on a temporary or permanent basis, which the Company reasonably believes you are capable of carrying out, or for which you will be trained.
 </li>
 <li>
 Relevant professional, ethical and health and safety standards apply to this role.
 </li>
 <li>
 To ensure that all above responsibilities are effective you may be required to provide out-of-hours support for our global user base (as per on call rota) as well as cover during holidays and other periods of absence
 </li>
 <li>
 May require out-of-hours working, reasonable travel to customers and other NIQ offices (both domestic and international), therefore an active driving license and passport are desirable
 </li>
 </ul>
 
 
 Our Benefits
 
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 </li>
 </ul>
 
 NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
 
 
 
 
 
 
 About NIQ
 
 
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 
 
 For more information, visit NIQ.com
 
 
 
 
 Want to keep up with our latest updates?
 
 
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 
 
 At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
 
 
 
</div>

Customer Integration Consultant

<div>Job Description 
The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and Etilize solutions.
The Customer Integration function is a vital, client-facing component of NIQ Brandbank. It is responsible for managing the suite of solutions across both Brandbank and Etilize, including associated service levels. This function ensures the efficient ingestion and distribution of all relevant digital product content to meet the needs of our internal teams, stakeholders, customers, industry, and NIQ.
About the job
The core focus of the Customer Integration Consultant role is to become proficient in Brandbank services and systems, ensuring that internal and external customers can access the Brandbank data through APIs and extracts.
In this role you will be responsible for the 2nd line support of feeds to data consumers and internal users, consultancy with customers to support their implementations as well as the design and implementation of feeds. This role requires you to have a good blend of both customer &amp; technical skills as you will often be required to talk with both commercial &amp; technical contacts.
This is a technical role with elements of support and customer service to the internal Brandbank functions, ensuring that requests are processed efficiently to resolution or escalated to the relevant resolving team as well as project support that will enable the business to deliver services to a global market.
Responsibilities<ul><li>
Work with Commercial and Pre-Sales teams to understand customer requirements and document these.</li><li>
Configure feeds to the specifications detailed in the requirements document.</li><li>
Provide training and guidance to customer technical support teams on the use of the Brandbank APIs ensuring Brandbank best practice recommendations are followed.</li><li>
Assist with the gathering of technical requirements for non-standard flexible integrations and pass the requirements to the necessary development team.</li><li>
Provide alternative solutions where the standard APIs are not suitable.</li><li>
Provide 1st and 2nd line support for internal &amp; external customers.</li><li>
Effectively manage, prioritize and escalate support issues to the development team if applicable.</li><li>
Investigate and resolve issues within the given SLAs and escalate issues to the relevant departments where necessary.</li><li>
Develop a thorough understanding of every aspect of the Brandbank services and be proactive in staying up to date with new products and services.</li><li>
Identify improvements and gaps in the Brandbank services and build solid business cases for the development of such services.</li><li>
Compiling documentation for customers and internal staff including:<ul><li>
Technical and usage guides</li><li>
Policies and frameworks</li><li>
Knowledge transfer and basic training.</li><li>
Requirements gathering and identifying customer objectives.</li></ul></li><li>
End to end ownership of new integrations with our data consumers.</li><li>
Become involved with planned projects and bespoke software releases with a view to providing technical support for the new systems.</li><li>
Become proficient in both bespoke and core applications.</li><li>
Using the internal ticketing ITSM system, ensuring requests escalated to you are completed within the agreed SLA.</li><li>
Communicate notices to the rest of the business and external partners and customers, managing expectations and ensuring a good customer experience.</li></ul>
Key Competencies
Communication<ul><li>
Excellent command of written and spoken English.</li><li>
Excellent written and verbal communication skills, including building customer rapport.</li><li>
Ability to explain complex technical requirements to individuals with no technical experience.</li><li>
Polite and cheerful with a positive attitude towards work, and willing to put in the effort required to ensure the business reaches its goals.</li></ul>
Organization<ul><li>
Willingness to be flexible around working hours.</li><li>
Experience working within an ITIL aligned service desk.</li><li>
Ability to work under own initiative.</li><li>
Ability to manage your own time effectively.</li><li>
Ability to manage multiple projects concurrently.</li></ul>
Continuous Learning<ul><li>
Desire to learn and develop.</li><li>
Proactive in keeping up to date with new Brandbank products and services.</li></ul>
Analytical Ability<ul><li>
The ability to understand and dive into the detail of a solution, e.g. API definitions.</li><li>
The ability to quickly grasp a clear understanding of a customer&rsquo;s needs and translate them to a set of requirements and well-planned deliverables.</li><li>
Strong problem-solving skills.</li></ul> 

Qualifications 
<ul><li>
Good knowledge of JSON, XML or other complex data structures.</li><li>
Knowledge of SOAP and REST API technologies.</li><li>
Experience using online communication and productivity platforms (e.g., Microsoft Teams, Outlook, SharePoint).</li><li>
Experience of supporting proprietary applications within a commercial environment.</li><li>
Experience in configuring systems and understanding the implications of each setting.</li><li>
Working knowledge of Databases and SQL.</li><li>
Intermediate proficiency in Microsoft Excel (e.g., formulas, data organization, and basic analysis).</li><li>
Ability to understand backend process flows and implement configuration changes to align to the customer requirements.</li><li>
Experience of the .NET programming environment, as well as other Microsoft product environments.</li><li>
Knowledge of Ruby coding, or similar, or an understanding of conditional logic.</li></ul> 

Additional Information 
<ul><li>
You may be asked to undertake additional duties to those above, either on a temporary or permanent basis, which the Company reasonably believes you are capable of carrying out, or for which you will be trained.</li><li>
Relevant professional, ethical and health and safety standards apply to this role.</li><li>
To ensure that all above responsibilities are effective you may be required to provide out-of-hours support for our global user base (as per on call rota) as well as cover during holidays and other periods of absence.</li><li>
May require out-of-hours working, reasonable travel to customers and other NIQ offices (both domestic and international), therefore an active driving license and passport are desirable.</li></ul><div></div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

HR Ways

We are hiring for one of the largest diversified family business groups in the Middle East.Role Overview &ndash; Senior Specialist - D365 Technical ConsultantPURPOSEAs a member of the Microsoft Dynamics Center of Excellence team, you design, implement, and support Microsoft Dynamics 365 Finance and Operations &ndash; Finance Domain from functional and technical perspectives. The project delivery approach envisaged for programs of this nature requires working in an agile, iterative manner to create the minimum viable product and to add additional functionalities iteratively. You will be working with Business and IT stakeholders to achieve business objectives through innovative solutions that align people, processes, and technology. Your deep technical knowledge and skills in D365 F&amp;O will allow you to work with confidence and ensure the success of the business, the project, and yourself.KEY ACCOUNTABILITIESSTRATEGIC<ul><li>Collaborate with business and technical stakeholders to align D365 architecture with enterprise strategy.</li><li>Develop scalable technical solutions to support long-term digital transformation goals.</li><li>Evaluate new Microsoft technologies for potential integration into existing D365 environments.</li><li>Contribute to ERP roadmap planning by providing technical insights and innovation opportunities.</li><li>Support strategic decision-making with feasibility studies and system capability assessments.</li></ul>OPERATIONAL<ul><li>Design, customize, and deploy D365 modules across Finance, SCM, Sales, and Customer Service.</li><li>Develop and maintain extensions using X++, .NET, Power Platform, and Azure services.</li><li>Troubleshoot and resolve application bugs, integration issues, and performance bottlenecks.</li><li>Implement and manage D365 environments, including builds, deployments, and LCS setup.</li><li>Ensure compliance with Microsoft best practices, security protocols, and data governance.</li></ul>JOB DESCRIPTIONPeople Management<ul><li>Mentor junior developers and technical analysts to build team capability.</li><li>Liaise between functional consultants and developers to streamline technical delivery.</li><li>Lead technical review meetings, code walkthroughs, and knowledge sharing sessions.</li><li>Coordinate with external vendors and partners on collaborative development projects.</li><li>Guide team members through certification and career development pathways.</li></ul>Product/ Process Improvement<ul><li>Develop custom features to enhance user experience and business functionality.</li><li>Optimize the existing codebase for performance, maintainability, and scalability.</li><li>Automate recurring tasks using workflows, plugins, and Power Automate.</li><li>Streamline deployment processes through CI/CD pipelines and DevOps best practices.</li><li>Refine technical documentation to support continuous improvement and onboarding.</li></ul>QUALIFICATION &amp; EXPERIENCEEDUCATION AND TECHNICAL CERTIFICATIONS<ul><li>Bachelor's or master's degree in computer science, Information Systems, or Engineering.</li><li>Microsoft certified professional.</li></ul>KNOWLEDGE AND SKILL:<ul><li>Advanced proficiency in Microsoft Dynamics 365 F&amp;O or CE technical architecture.</li><li>Strong command of development tools, including Visual Studio, X++, LCS, and Azure DevOps.</li><li>Experience with data migration, integration (OData, APIs), and cloud architecture.</li><li>Skilled in performance tuning, debugging, and system optimization.</li><li>Effective communicator with strong analytical, documentation, and problem-solving abilities.</li></ul>EXPERIENCE:<ul><li>5 to 8 years of Microsoft Dynamics AX/D365 F&amp;O implementation experience as a technical consultant.</li><li>Experience in the implementation and support of enterprise projects.</li></ul>Other Details: ﻿Experience: ﻿5-8 years ﻿﻿Location: ﻿Karachi &amp; IslamabadCompensation: Market-competitive Salary + BenefitsJob Type: Full-timeWork Location: In person

Senior D365 Technical Consultant

We are hiring for one of the largest diversified family business groups in the Middle East.Role Overview &ndash; Senior Specialist - Dynamic Technical ConsultantPURPOSEAs a member of the Microsoft Dynamics Center of Excellence team, you design, implement, and support Microsoft Dynamics 365 Finance and Operations &ndash; Finance Domain from functional and technical perspectives. The project delivery approach envisaged for programs of this nature requires working in an agile, iterative manner to create the minimum viable product and to add additional functionalities iteratively. You will be working with Business and IT stakeholders to achieve business objectives through innovative solutions that align people, processes, and technology. Your deep technical knowledge and skills in D365 F&amp;O will allow you to work with confidence and ensure the success of the business, the project, and yourself.KEY ACCOUNTABILITIESSTRATEGIC<ul><li>Collaborate with business and technical stakeholders to align D365 architecture with enterprise strategy.</li><li>Develop scalable technical solutions to support long-term digital transformation goals.</li><li>Evaluate new Microsoft technologies for potential integration into existing D365 environments.</li><li>Contribute to ERP roadmap planning by providing technical insights and innovation opportunities.</li><li>Support strategic decision-making with feasibility studies and system capability assessments.</li></ul>OPERATIONAL<ul><li>Design, customize, and deploy D365 modules across Finance, SCM, Sales, and Customer Service.</li><li>Develop and maintain extensions using X++, .NET, Power Platform, and Azure services.</li><li>Troubleshoot and resolve application bugs, integration issues, and performance bottlenecks.</li><li>Implement and manage D365 environments, including builds, deployments, and LCS setup.</li><li>Ensure compliance with Microsoft best practices, security protocols, and data governance.</li></ul>JOB DESCRIPTIONPeople Management<ul><li>Mentor junior developers and technical analysts to build team capability.</li><li>Liaise between functional consultants and developers to streamline technical delivery.</li><li>Lead technical review meetings, code walkthroughs, and knowledge sharing sessions.</li><li>Coordinate with external vendors and partners on collaborative development projects.</li><li>Guide team members through certification and career development pathways.</li></ul>Product/ Process Improvement<ul><li>Develop custom features to enhance user experience and business functionality.</li><li>Optimize the existing codebase for performance, maintainability, and scalability.</li><li>Automate recurring tasks using workflows, plugins, and Power Automate.</li><li>Streamline deployment processes through CI/CD pipelines and DevOps best practices.</li><li>Refine technical documentation to support continuous improvement and onboarding.</li></ul>QUALIFICATION &amp; EXPERIENCEEDUCATION AND TECHNICAL CERTIFICATIONS<ul><li>Bachelor's or master's degree in computer science, Information Systems, or Engineering.</li><li>Microsoft certified professional.</li></ul>KNOWLEDGE AND SKILL:<ul><li>Advanced proficiency in Microsoft Dynamics 365 F&amp;O or CE technical architecture.</li><li>Strong command of development tools, including Visual Studio, X++, LCS, and Azure DevOps.</li><li>Experience with data migration, integration (OData, APIs), and cloud architecture.</li><li>Skilled in performance tuning, debugging, and system optimization.</li><li>Effective communicator with strong analytical, documentation, and problem-solving abilities.</li></ul>EXPERIENCE:<ul><li>5 to 8 years of Microsoft Dynamics AX/D365 F&amp;O implementation experience as a technical consultant.</li><li>Experience in the implementation and support of enterprise projects.</li></ul>Other Details: ﻿Experience: ﻿5-8 years ﻿﻿Location: ﻿Karachi &amp; IslamabadCompensation: Market-competitive Salary + BenefitsJob Type: Full-timeWork Location: In person

Dynamic Technical Consultant

About the Company:﻿We are hiring for one of the largest diversified family business groups in the Middle East.Role Overview &ndash; Senior Specialist - Dynamic Technical ConsultantPURPOSEAs a member of the Microsoft Dynamics Center of Excellence team, you design, implement, and support Microsoft Dynamics 365 Finance and Operations &ndash; Finance Domain from functional and technical perspectives. The project delivery approach envisaged for programs of this nature requires working in an agile, iterative manner to create the minimum viable product and to add additional functionalities iteratively. You will be working with Business and IT stakeholders to achieve business objectives through innovative solutions that align people, processes, and technology. Your deep technical knowledge and skills in D365 F&amp;O will allow you to work with confidence and ensure the success of the business, the project, and yourself.KEY ACCOUNTABILITIESSTRATEGIC<ul><li>Collaborate with business and technical stakeholders to align D365 architecture with enterprise strategy.</li><li>Develop scalable technical solutions to support long-term digital transformation goals.</li><li>Evaluate new Microsoft technologies for potential integration into existing D365 environments.</li><li>Contribute to ERP roadmap planning by providing technical insights and innovation opportunities.</li><li>Support strategic decision-making with feasibility studies and system capability assessments.</li></ul>OPERATIONAL<ul><li>Design, customize, and deploy D365 modules across Finance, SCM, Sales, and Customer Service.</li><li>Develop and maintain extensions using X++, .NET, Power Platform, and Azure services.</li><li>Troubleshoot and resolve application bugs, integration issues, and performance bottlenecks.</li><li>Implement and manage D365 environments, including builds, deployments, and LCS setup.</li><li>Ensure compliance with Microsoft best practices, security protocols, and data governance.</li></ul>JOB DESCRIPTIONPeople Management<ul><li>Mentor junior developers and technical analysts to build team capability.</li><li>Liaise between functional consultants and developers to streamline technical delivery.</li><li>Lead technical review meetings, code walkthroughs, and knowledge sharing sessions.</li><li>Coordinate with external vendors and partners on collaborative development projects.</li><li>Guide team members through certification and career development pathways.</li></ul>Product/ Process Improvement<ul><li>Develop custom features to enhance user experience and business functionality.</li><li>Optimize the existing codebase for performance, maintainability, and scalability.</li><li>Automate recurring tasks using workflows, plugins, and Power Automate.</li><li>Streamline deployment processes through CI/CD pipelines and DevOps best practices.</li><li>Refine technical documentation to support continuous improvement and onboarding.</li></ul>QUALIFICATION &amp; EXPERIENCEEDUCATION AND TECHNICAL CERTIFICATIONS<ul><li>Bachelor's or master's degree in computer science, Information Systems, or Engineering.</li><li>Microsoft certified professional.</li></ul>KNOWLEDGE AND SKILL:<ul><li>Advanced proficiency in Microsoft Dynamics 365 F&amp;O or CE technical architecture.</li><li>Strong command of development tools, including Visual Studio, X++, LCS, and Azure DevOps.</li><li>Experience with data migration, integration (OData, APIs), and cloud architecture.</li><li>Skilled in performance tuning, debugging, and system optimization.</li><li>Effective communicator with strong analytical, documentation, and problem-solving abilities.</li></ul>EXPERIENCE:<ul><li>5 to 8 years of Microsoft Dynamics AX/D365 F&amp;O implementation experience as a technical consultant.</li><li>Experience in the implementation and support of enterprise projects.</li></ul>Other Details: ﻿Experience: ﻿5-8 years ﻿﻿Location: ﻿Karachi &amp; IslamabadCompensation: Market-competitive Salary + BenefitsJob Type: Full-timeWork Location: In person

D365 F&O Technical

<div>Company Description 
The Pre-Sales Consultant Team is a group of passionate and creative industry experts. Each one has a unique background enabling us to support our growing suite of products and solutions. Our team is responsible for assisting in the pre-sales cycle by fostering trust and front-loading our expertise in new opportunities. The Pre-Sales Consultants are responsible for demonstrating our value-add and helping package a solution to best fit our customer&rsquo;s needs while leveraging their pre-sales learnings to provide market feedback into our product organization. The team is encouraged to attend conferences, industry, and networking events and subscribe to webinars and thought leadership sites to continue refining their expertise in a quickly developing industry. 
Job Description 
You thrive in a customer-facing role that enables you to assist in the discovery, validation, design, and business strategy of NielsenIQ Brandbank&rsquo;s solution portfolio. You&rsquo;re able to assess a complex situation and focus on developing strategies for applying and evolving the company&rsquo;s proprietary data to address significant customer challenges. The Pre-Sales Consultant will support the sales and business development team throughout the pre-sales process and also work closely with internal product managers, integration consultants, operations, and account managers. You should have experience in managing complex business projects, strategic planning, implementing solutions, selling, and customer service and support.
The Pre-Sales Consultant is responsible for internally providing market feedback on our products and solutions by sharing prospect and customer feedback, barriers, pushbacks, use case application, and more. The Pre-Sales Consultant operates cross-functionally to empower accountable teams such as product, technology, and operations to assess the feasibility and design of the product/solution eventually translating these variables into a Statement of Work for the customer. You have solid business and consulting skills with a strong industry-relevant background. 
The Pre-Sales Consultant provides product and data strategy expertise, product demonstration assistance, supports product discovery, proof of concepts, and completes the overall solution design alongside the account executive to facilitate the closing of sales. As such, the Pre-Sales consultant is accountable for liaising with internal stakeholders to ensure the business is capable of supporting and aligned to the customer&rsquo;s solution throughout the discovery process, especially within the product team. This role requires a deep intellectual curiosity, situational awareness, selling skills, communication skills, and the desire to acquire and continue to develop strong product knowledge.<ul><li>
Support the discovery, validation, and implementation of NielsenIQ Brandbank&rsquo;s products through the application of industry knowledge and data expertise, particularly in the role that the company&rsquo;s proprietary data plays in solving challenges for customers.</li><li>
Provide expertise and drive strategic thinking when engaging as a subject matter expert with clients and technology vendors to translate strategic requirements into deliverable projects.</li><li>
Identify, support, and help prioritize the data and product solution gaps to make recommendations for an MVP product and identify opportunities for strategic future innovation.</li><li>
Apply industry and product expertise to develop a data strategy and maturity evaluation.</li><li>
Help shape the go-to-market messaging and sales collateral through the creation and iteration of pitches, pre-sales decks, leave-behind materials, and demo strategy.</li><li>
Develop a strong relationship with the product manager, sales enablement manager, account executives, technology &amp; integration, and data operations.</li><li>
Demonstrate how NielsenIQ Brandbank solutions can solve common and complex business objectives, goals, and challenges through customer meetings, product demonstrations, &amp; proof of concepts in order to increase sales process velocity.</li><li>
Work alongside the account managers to support customers through the implementation process and play a key role in removing barriers associated with promoting solution adoption.</li><li>
Help bridge the gap between product and sales by providing the voice of the customer back into NielsenIQ Brandbank&rsquo;s product organization to more easily identify the need for future product features and development.</li><li>
Build and maintain a thorough knowledge of NielsenIQ Brandbank&rsquo;s products and services, and their delivery, including feature updates and competitive positioning across customers.</li><li>
Utilize a thorough understanding of NielsenIQ Brandbank&rsquo;s products and offerings to design a solution that empowers the customer to achieve these objectives &amp; goals.</li><li>
Assist in the development of pricing proposal, SOWs and associated exhibits that outline the designed solution and best reflect NielsenIQ Brandbank&rsquo;s capabilities and business strategy.</li><li>
Ability to complete risk assessments (probability and impact) and use these to make data-driven decisions.</li><li>
Work alongside product managers and delivery managers to identify and document high integrity commitments ensuring post-sales success.</li></ul> 
Qualifications 
<ul><li>
4+ years experience in the FMCG industry either by working directly at a brand or retailer or via a third-party technology, consulting firm, or agency.</li><li>
Top candidates will have experience in product data management, brand management, PIM &amp; MDM software, product lifecycle management, E-commerce, new item setup, consumer insights, SEM &amp; SEO practices and metrics, Paid/Organic search, digital marketing, omnichannel strategy, Retail Measurement Services (RMS) and/or Consumer Panel Services (CPS).</li><li>
Experience in sales engineering, solution design, product management, strategy/value consulting, or customer delivery experience in a SaaS organization is a plus.</li><li>
Strong and polished customer-facing presentation skills.</li><li>
Proven ability to learn new technology and product capabilities.</li><li>
Excellent written and verbal communication skills, especially with executive audiences.</li><li>
Experience identifying customer needs and relating to ROI/business benefit statements.</li><li>
Someone who enjoys being involved in the sales process. Comfortable speaking and presenting to prospective clients and capable of defining RFP responses with minimal details.</li><li>
Experience making data-driven decisions, highlighting associated risks, and gaining stakeholder alignment.</li><li>
Experience working with Agile methodologies, BI analytics tools like Looker or similar is a plus.</li></ul> 

Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Pre Sales Consultant

Sidat

Key Responsibilities<ul><li>Develop and customize Odoo modules based on requirements</li><li>Assist in Odoo ERP implementation (Sales, Inventory, HR, Accounting, etc.)</li><li>Create basic workflows, reports, and dashboards (XML/QWeb)</li><li>Integrate Odoo with third-party systems using APIs</li><li>Perform basic database operations (PostgreSQL)</li><li>Troubleshoot issues and fix bugs</li><li>Support deployments, upgrades, and version updates</li><li>Collaborate with functional consultants for requirement understanding</li><li>Maintain code documentation and follow best practices</li></ul>Required Skills<ul><li>Basic to strong knowledge of Python &amp; Odoo framework</li><li>Familiarity with PostgreSQL, XML, QWeb, JavaScript</li><li>Understanding of Linux environment / Odoo.sh</li><li>Basic API integration (REST)</li><li>Problem-solving and debugging skills</li><li>knowledge about ERP Next is plus</li></ul>Preferred Skills<ul><li>Exposure to Odoo module development or customization projects</li><li>Basic knowledge of Git/version control</li><li>Understanding of ERP workflows</li><li>Odoo certification (plus point)</li></ul>Experience Requirement<ul><li>2&ndash;3 years of experience as an Odoo technical consultant</li></ul>How to apply?Share your resume on email address with the job title &ldquo;Odoo Technical Consultant.&rdquo;Job Type: Full-timeWork Location: In person

Odoo Technical Consultant

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