customer sales representative Jobs in Islamabad Pakistan

customer sales representative

customer service representative Jobs in Islamabad Pakistan

customer service representative

customer support executive Jobs in Islamabad Pakistan

customer support executive

ai engineer

call center csr Jobs in Islamabad Pakistan

call center csr

customer support engineer

Daztech Private Limited

Job Description:<ul><li>Oracle storage and systems support</li><li>Oracle Linux / Solaris / Unix Support to customers</li><li>Virtualization (KVM)</li><li>Able to demonstrate high initiative and ownership of issues</li><li>Able to work at a fast pace and achieve pre-determined billable utilization goals</li><li>Able to work at a high level independently, utilizing other resources with good judgment</li><li>Responsible supporting infrastructure technology implementations in Technology Support Services</li><li>Good written, verbal and interpersonal skills</li><li>Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems</li><li>Installing and configuring hardware and different software products as per project requirement</li><li>Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support</li><li>Managing assigned projects and program components to deliver services in accordance with established objectives.</li><li>Complete time logs in helpdesk after completing tasks to ensure accurate and timely time tracking, project management and record.</li></ul>Required Qualifications:<ul><li>Minimum 1-3 years of experience.</li><li>Virtualization (KVM/ VMware)</li><li>Hands on experience for Oracle systems and storages</li><li>BS &ndash; computer science or equivalent</li><li>Linux administration</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How much total experience you have?</li><li>Your Current Salary?</li><li>Your Expected Salary?</li><li>Do you have to serve notice period?</li><li>Are you the resident of Islamabad?</li></ul>Work Location: In person

Customer Support Engineer

Oxiliry

<div>
 We are seeking a motivated and detail-oriented IT Support Engineer who is intelligent, proactive, and solution-focused. The ideal candidate should be confident, inquisitive, and committed to delivering excellent technical support while going above and beyond to resolve issues efficiently.
 
 
 Key Responsibilities:
 
 
 ● Provide technical support to end users both physically and remotely.
 
 ● Respond to and resolve IT helpdesk tickets related to hardware, software, and network issues.
 
 ● Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment.
 
 ● Organize, monitor, and maintain IT assets and resources.
 
 ● Assist in IT operations including cybersecurity practices, programming support, analytics tasks, data center activities and maintaining IT inventory.
 
 ● Support and participate in calls with US-based clients.
 
 ● Ensure system security through access controls, backups, and regular software updates.
 
 ● Ensure timely issue resolution and escalate complex problems when necessary.
 
 ● Document technical issues, resolutions, and standard operating procedures.
 
 ● Assist Technician in US Remote site to install DVR/NVR, analog/IP cameras and their configurations Requirements
 
 ● Willingness to work in US shift timings (10 PM - 6 AM) and availability for early shift joining when required.
 
 ● Strong knowledge of network terminologies/protocols and hardware like routers, switches, and firewalls.
 
 ● Knowledge of DVR/NVRs, Analog/IP cameras
 
 ● Strong problem-solving and communication skills(verbal &amp; written ).
 
 ● Knowledge of AI prompt engineering
 
 ● Interested in building routine task into automation
 
 ● Ability to work effectively in a team environment.
 
 ● Strong work ethic with attention to detail.
 
 ● Bachelor&rsquo;s degree in CS/ IT/ Telecom (4 years).
 
 ● 1+ years of experience in IT support, helpdesk, or technical support role.
 
 
 
</div>

IT Support Engineer

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors or above
 </li>
 <li>
 Customer support and other job experience preferred
 </li>
 <li>
 Must be flexible to work in shifts
 </li>
 <li>
 Good Written and Verbal English Communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
 </li>
 <li>
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
 </li>
 <li>
 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
 </li>
 <li>
 Refer unresolved customer grievances or special requests to designated departments for further investigation
 </li>
 <li>
 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
 </li>
 </ul>
</div>

Customer Support Executive

Think Higher Consultants

The Customer Support Executive is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Key ResponsibilitiesCustomer Service Responsibilities:<ul><li>Greet clients professionally and respond to inquiries via phone, email, and in person</li><li>Provide accurate information about visa consultation services and appointment procedures</li><li>Schedule, confirm, and manage client appointments</li><li>Follow up with clients regarding documentation, payments, and application status</li><li>Handle client concerns or complaints in a polite and professional manner</li><li>Maintain confidentiality of client personal and immigration-related information</li></ul>Administrative Responsibilities:<ul><li>Maintain and organize client records, files, and documentation</li><li>Assist consultants with case-related administrative tasks</li><li>Prepare basic reports, data entries, and correspondence</li><li>Manage office supplies and support daily office operations</li><li>Coordinate with internal departments to ensure smooth workflow</li><li>Ensure compliance with company policies and procedures</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree</li><li>1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred but not mandatory)</li><li>Good fluency in English (spoken and written) is mandatory</li><li>Strong interpersonal and communication skills</li><li>Well-disciplined, punctual, and professional in appearance and conduct</li><li>Basic computer skills</li><li>Ability to multitask and work under pressure</li></ul>Job Type: Full-timeWork Location: In person

Zindigi

Company Name: Rapidev Location: H-12, NUST NSTP, Islamabad Mode of Job: OnsitePosition: Tender Support Executive Key Responsibilities<ul><li>Monitor relevant tender portals and registration requirements.</li><li>Manage tender registrations and handle form filling, printing for EOIs, RFQs, PQs, and tenders.</li><li>Compile, organize, and manage administrative and compliance documents.</li><li>Maintain structured bid compliance folders and document repositories.</li><li>Coordinate with technical teams to collect technical inputs, datasheets, and compliance documents.</li><li>Proactively follow up with technical teams to ensure timely submission of inputs.</li><li>Track document validity and ensure updated and accurate submissions.</li><li>Ensure all tenders are completed and submitted within defined timelines.</li><li>Share regular status updates, gaps, and risks with central sales and coordination teams.</li><li>Maintain records of submitted tenders and registrations for audit and reference purposes.</li></ul>Collaboration &amp; Governance<ul><li>Work closely with Central Sales Management (Nauman) for bid oversight and prioritization.</li><li>Coordinate with Communication Coordination (Jaffar) for information flow and external coordination.</li><li>Senior team members (Nauman and Jaffar) will support execution on a need basis, especially for high-priority or strategic tenders.</li><li>Act as a coordination bridge between sales, technical, and compliance teams.</li></ul>Skills &amp; Qualifications<ul><li>Technical background preferred (Engineering / Diploma holders are an advantage).</li><li>1&ndash;2 years of relevant experience in tender support, bid administration, or sales operations is mandatory.</li><li>Familiarity with e-tendering portals and submission workflows.</li><li>Strong documentation, folder management, and compliance tracking skills.</li><li>Ability to work under deadlines and manage multiple tenders simultaneously.</li><li>Proficiency in MS Excel, Word, and shared document management systems.</li><li>Strong coordination, follow-up, and communication skills.</li></ul>Key Performance Indicators (KPIs)<ul><li>On-time completion and submission of tenders.</li><li>Accuracy and completeness of compliance documentation.</li><li>Readiness and organization of bid folders.</li><li>Effective coordination with technical teams.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In personApplication Deadline: 30/04/2026

Tender Support Executive

AMT Electric Private Limited

Job Description - Trainee Product Marketing EngineerDepartment: Marketing / Corporate CommunicationsLocation: IslamabadProgram: VOLTEDGE Traineeship Program (2 Years)Role OverviewThe Trainee Product Marketing Engineer role is designed for Engineering graduates who have completed a master&rsquo;s degree in marketing or have experience in marketing and want to build a career in technical product marketing, industry positioning, and product-focused communication - supporting AMT Electric&rsquo;s product portfolio across switchgear, automation, lighting, and industrial electrical solutions.Key Responsibilities<ul><li>Assist in developing product-focused marketing materials, including brochures, catalogs, product sheets, and technical documentation.</li><li>Support marketing campaigns and activities, such as exhibitions, customer engagement initiatives, technical events, product seminars, and webinars.</li><li>Conduct market research, competitor benchmarking, and industry trend analysis to inform marketing and sales strategies.</li><li>Collaborate closely with Sales, Product, and Technical teams to ensure consistent and accurate product messaging.</li><li>Translate technical product features into clear commercial value propositions for marketing and customer-facing materials.</li><li>Maintain and update product data sheets, catalogs, marketing documentation, and internal communication materials.</li><li>Support the preparation of product presentations, training materials, and other customer-facing content.</li><li>Assist sales teams in customer pitching activities and in developing new customer bases for product lines.</li><li>Contribute to lifecycle cost analysis, ROI studies, and technical comparisons to support customer decision-making.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in electrical engineering (Required)</li><li>Master&rsquo;s degree in Marketing / MBA (Marketing)</li><li>Strong analytical and communication skills</li><li>Ability to understand technical products and position them commercially</li><li>Interest in product marketing within the electrical or industrial sector</li><li>Fresh graduates encouraged to apply</li></ul>What We Offer<ul><li>A 2-year structured product marketing development pathway</li><li>Hands-on exposure to technical marketing, product positioning &amp; industry branding</li><li>Cross-functional experience with Product, Sales, and Technical teams</li><li>Competitive salary + benefits + EOBI</li><li>Clear progression into Product Marketing, Commercial Strategy, or Product Specialist roles</li></ul>Work Location: In person

Trainee Product Marketing Engineer

Cloudelligent

<div>Cloudelligent is looking for competent candidates for the position of Service Desk Engineer (L1) 
 
Position Title: Service Desk Engineer 
Location: Islamabad 
 
About Cloudelligent 
 
Cloudelligent is an AWS Premier Consulting Partner helping organizations modernize, migrate, and innovate in the cloud. We work at the intersection of cloud, data, and AI to solve real business problems and not just implement technology. With an international footprint, Cloudelligent is customer-obsessed and focuses on Generative AI and Agentic AI to deliver practical, scalable solutions. 
 
Responsibilities<ul><li>
Perform Level 1 diagnosis and resolution of incidents / requests raised by end users.</li><li>
Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations, within SLA standards</li><li>
Act as a contact point between Helpdesk Operations and Other external and internal teams.</li><li>
Escalate issues to relevant teams based on SOP &amp; Escalation matrix</li><li>
Provide Incident Response (IR) support when analysis confirms actionable incident</li><li>
Perform incident closure, verifying problem resolution with Users and documenting resolution procedures</li><li>
Monitor and escalate service failure alerts and follow up with relevant teams to fix these with minimal impact.</li><li>
IT Support relating to technical issues involving Microsoft/AWS core business applications and operating systems</li><li>
Troubleshoot software, hardware, and network issues.</li><li>
Guide end-users on how to setup and use new technologies.</li><li>
Perform vendor management for procurement and support (Cloudelligent/Clients).</li><li>
Assist Cloud team with migration and supporting infrastructure on Azure/AWS.</li><li>
Backup and restore the organization's data files and systems.</li><li>
Install, configure, and upgrade PC software and operating systems.</li><li>
Manage inventory and track IT assets used by the organization.</li><li>
Author, edit, and manage IT documentation to improve our clients' IT policy, procedures, and protocols.</li><li>
Manage the helpdesk collaboratively for optimal performance and support by resolving incidents in a timely manner.</li><li>
Prepare and present weekly updates.</li><li>
Participate in IT projects.</li></ul>
Requirements<ul><li>
Bachelor's degree in information technology, computer science or related field.</li><li>
2+ years of experience providing customer-focused technical support.</li><li>
Exceptional verbal, written, and interpersonal communication skills.</li><li>
Hands on experience with service desk ticketing systems, email, online chat, service support process, and SLA.</li><li>
Strong interest in IT support, technical troubleshooting, and cloud technologies.</li><li>
Basic understanding of IT methodologies and service desk operations.</li><li>
Hands-on experience with Windows operating systems and Microsoft Office tools (e.g., Office 365). Knowledge of ticketing tools (e.g., Zendesk, Jira) is a plus.</li><li>
Knowledge of cloud platforms (AWS or Azure) is a plus.</li><li>
Should be able to work in 24/7 environments.</li><li>
Self-driven, ability to work independently or as part of a project team with limited supervision.</li><li>
AWS Cloud Practitioner certification is highly preferred.</li></ul>
LUPIbtTosK</div>

Service Desk Engineer

Explore 441+ Customer support engineer in Islamabad Pakistan this March. Find roles across top companies and apply now to boost your career.

441 customer support engineer jobs In Islamabad Pakistan

Customer Support Engineer

IT Support Engineer

Customer Support Executive

Customer Support Executive

Tender Support Executive

Trainee Product Marketing Engineer

Service Desk Engineer