customer service representative Jobs in Karachi

customer service representative

technical support engineer Jobs in Karachi

technical support engineer

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

it support executive

customer support engineer

SAS Corporation

The Service Engineer is responsible for handling and resolving client complaints related to equipment, systems, or services provided by the company. This role ensures timely technical support, accurate diagnosis, and effective resolution of issues to maintain customer satisfaction and uphold service quality standards.Concerned must be familiar with Generators &amp; Pumps 2&ndash;4 years of relevant experience in technical service, maintenance, or customer support.Bachelor&rsquo;s/Diploma in Mechanical, Electrical, or Industrial Engineering.Key Responsibilities:<ul><li>Acknowledge and respond promptly to client complaints and service requests.</li><li>Diagnose technical issues on-site or remotely and determine appropriate corrective actions.</li><li>Coordinate with internal departments (procurement, operations, and quality) to ensure timely resolution of client concerns.</li><li>Conduct inspections, repairs, and preventive maintenance as required to resolve client complaints effectively.</li><li>Prepare and maintain service reports, complaint logs, and technical documentation for all cases handled.</li><li>Provide technical feedback and recommendations to management for product/service improvement.</li><li>Ensure all complaints are resolved within defined SLA (Service Level Agreement) timelines.</li><li>Maintain professional communication with clients, providing clear updates and ensuring satisfaction after resolution.</li><li>Support the Service Manager in identifying recurring issues and developing preventive strategies.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Service Engineer.

Texitech

<ul><li>Entertaining technical Complaints of Customers and Employees.</li><li>Generate ticketing number of complaint and assigned it to relevant support engineer.</li><li>Respond to technical queries via email, online chats, over the phone, or in person.</li><li>Follow up with customers to ensure satisfactory service.</li><li>Working with support engineers to ensure customer support with superior service.</li></ul>Qualification: Inter/Diploma in IT/ B.A. /B.COMExperience: 1 year of relevant experienceJob Type: Full-timeWork Location: In person

IT Help Desk Officer

MATTS TECHNOLOGIES

About the Role:We are seeking a skilled and dedicated Support Engineer (Male) to provide technical support, installation, and maintenance services for our clients. The candidate should have strong troubleshooting abilities, excellent communication skills, and a commitment to delivering professional on-site and remote support.Key Responsibilities:<ul><li>Install, configure, and maintain hardware, software, and network systems at client sites.</li><li>Provide remote and on-site technical support to resolve system or device issues.</li><li>Perform routine system checks, updates, and preventive maintenance.</li><li>Coordinate with the development and operations team for issue escalation and resolution.</li><li>Document support activities, client feedback, and technical issues in logs or reports.</li><li>Train clients on the use of software and equipment where required.</li><li>Ensure timely response to service tickets and maintain high customer satisfaction levels.</li><li>Assist in product testing, demos, and deployment as per project requirements.</li></ul>Requirements:<ul><li>Male candidate, preferably aged 22&ndash;35 years.</li><li>Diploma or Bachelor&rsquo;s degree in Computer Science, IT, Electronics, or a related field.</li><li>1&ndash;3 years of experience in technical support, system administration, or field engineering.</li><li>Strong understanding of Windows OS, networking basics (LAN/WAN), and hardware setup.</li><li>Knowledge of SQL Server, or digital signage/QMS products is a plus.</li><li>Excellent problem-solving and communication skills.</li><li>Willingness to travel to client sites when required.</li><li>Ability to work independently and under pressure.</li></ul>What We Offer:<ul><li>Competitive salary with travel and performance allowances.</li><li>Continuous training and professional growth opportunities.</li><li>Dynamic and technology-driven work environment.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Support Engineer (Male)

chemical pvt. limited

IT Support EngineerLocation: SITE Area KarachiCandidate should be Bachelor Degree in Computer Sciences/Electronics &amp; have 1-2 years relevant experience in Networking, Help Desk Support, Hardware Troubleshooting and OS related issues.Apply: Please share updated resume on given email ID farasatmateen@gmail.com via whatsapp 0333-3537485.Market competitive package will be offeredJob Type: Full-timeWork Location: In person

IT Support Engineer

Connect Communications

Position: Technical Support Engineer Location: Karachi Company: Leading ISP Company Job Type: Full-time Experience Required: Fresh to 1 Year Education: Bachelor&rsquo;s Degree in Telecom/BSCS/Electronics/ IT, or related field Certifications: CCNA (mandatory)Job Responsibilities:<ul><li>Provide L1/L2 technical support to customers for internet connectivity and network-related issues.</li><li>Troubleshoot hardware, software, and network issues remotely and on-site if needed.</li><li>Configure and maintain routers, switches, firewalls, and other networking equipment.</li><li>Escalate unresolved issues to higher-level support or engineering teams for further assistance.</li><li>Monitor network performance and ensure system availability and reliability.</li><li>Maintain documentation of issues, solutions, and processes.</li><li>Coordinate with field teams and other departments for swift issue resolution.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Telecom/BSCS/Electronics/ IT, or related field.</li><li>CCNA certification is mandatory.</li><li>Fresh to 1 year of experience in a technical support or NOC role in the ISP or telecom sector.</li><li>Hands-on experience with routers, switches, and troubleshooting tools.</li><li>Good understanding of TCP/IP, DHCP, DNS, and WAN/LAN technologies.</li><li>Strong problem-solving skills and customer-oriented attitude.</li><li>Excellent communication skills (verbal and written).</li></ul>Job timings / Place of work:<ul><li>Full Time (Rotational Shifts)</li><li>Onsite ( Karachi-based )</li></ul>Salary &amp; Perks:The Company offers competitive and attractive salary packages and a significant number of fringe benefits e.g., Provident Fund, comprehensive health insurance, life insurance, yearly performance-based increments, etc.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Technical Support Engineer

Fiberish Pvt Ltd

Position: Support Engineer Career Level: Intermediate Shift Type: Rotational (Morning/Evening/Night) Location: KarachiRequirement: Intermediate knowledge of Networks and operating systems.<ul><li>Day-to-day network performance monitoring</li><li>Excellent verbal &amp; written communication skills.</li><li>Multi-tasking</li><li>Support customers ensuring maximum possible service availability and performance to our customers.</li><li>Provide instant reply from support desk.</li><li>Should be able to work in a team and perform under pressure and take responsibility for work that assigned by seniors.</li><li>Network troubleshooting and fault analysis to resolve the issue.</li><li>Site visits require for troubleshooting.</li><li>Deployment and maintenance of network monitoring, analysis and reporting tools.</li><li>Basic knowledge of GPON Infrastructure.</li><li>Basic understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Ethernet (STP,RSTP, MSTP, VLANs).</li><li>Good understanding of DNS, DHCP, WiFi standards and Mid to Advanced level of troubleshooting.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

rexD Private Limited

Job Title: Night Shift Customer Support ExecutiveCompany: Rex DLocation: Karachi, PakistanSalary: PKR 50,000 &ndash; 70,000 per month + allowance + fixed incentiveJob Type: Full-Time, Night ShiftJob Description: Rex D is looking for a Customer Support Executive to provide real-time support to our customers via chat. You will assist with product inquiries, order status, account issues, and troubleshooting while ensuring a seamless customer experience.Responsibilities:<ul><li>Provide timely and professional support via chat</li><li>Assist customers with product, order, and account inquiries</li><li>Maintain accurate records in CRM systems</li><li>Escalate complex queries to the appropriate department</li><li>Suggest process improvements to enhance customer satisfaction</li><li>Stay updated on product knowledge, policies, and company updates</li></ul>Qualifications:<ul><li>Minimum Intermediate; Bachelor&rsquo;s/Graduate preferred</li><li>Strong written communication skills</li><li>Customer-oriented mindset with problem-solving ability</li><li>Previous customer service experience is a plus</li><li>Familiarity with CRM software &amp; MS Office (Excel) is a bonus</li></ul>Benefits:<ul><li>Night shift with allowance</li><li>Fixed performance-based incentive</li><li>Career growth in a dynamic team</li></ul>How to Apply: Send your CV to sadaaf9133@rex-d.comJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Support Executive

Explore 1505+ Customer support engineer in Karachi this November. Find roles across top companies and apply now to boost your career.

1505 customer support engineer jobs IN Karachi

Service Engineer.

IT Help Desk Officer

Support Engineer (Male)

IT Support Engineer

Technical Support Engineer

Technical Support Engineer

Customer Support Executive