customer support representative Jobs in Lahore

customer support representative

customer services specialist Jobs in Lahore

customer services specialist

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customer support executive Jobs in Lahore

customer support executive

technical support associate Jobs in Lahore

technical support associate

customer support executive t1 technician

Abacus

<div>
 
 
 Chat Support Executive
 
 
 
 We are looking for a
 
 Chat Support Executive
 
 to deliver exceptional customer support through professional and timely written communication. The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to resolve customer queries efficiently.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond to customer inquiries via chat in a professional and timely manner.
 </li>
 <li>
 Resolve customer concerns with empathy, patience, and a solution-oriented approach.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor's degree.
 </li>
 <li>
 Minimum a
 
 year of customer service experience
 
 (chat support experience preferred).
 </li>
 <li>
 Excellent written English with strong grammar, spelling, and punctuation.
 </li>
 <li>
 Strong problem-solving, communication, and organizational skills.
 </li>
 <li>
 Customer-focused with the ability to work in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 Working Hours
 
 
 <ul>
 <li>
 Rotational
 
 9-hour shifts
 
 </li>
 <li>
 
 5 working days per week
 
 </li>
 </ul>
 
 
 
</div>

Chat Support Executive- UAE

Ophthalytics Inc

Company: OphthalyticsEmployment Type: Full-TimeLocation: Lahore, PakistanExperience: 7+ YearsReporting to: Chief Executive Officer (CEO)Shift Timings: 12:00 PM - 9:00 PM PKTSalary: Competitive USD-based compensation package, aligned with experience and expertiseAbout OphthalyticsOphthalytics is a fast-growing US healthcare AI startup expanding globally. Our mission is to end preventable blindness worldwide by enabling early detection of vision-threatening diseases using advanced imaging and AI.We are among a small number of companies building Explainable AI (XAI) algorithms&mdash;AI that produces clinically meaningful outputs with transparency and trust.Job SummaryWe are seeking a strategic and execution-focused Product Manager to lead the product vision and roadmap for our AI-powered healthcare diagnostics platforms. This role will be responsible for translating clinical needs, regulatory requirements, customer feedback, and commercial objectives into a clear and prioritized product roadmap.The ideal candidate will work closely with healthcare providers, engineering teams, clinical stakeholders, and executive leadership to scale products already deployed in primary care clinics and expand adoption through major distribution partnerships.Key ResponsibilitiesProduct Strategy &amp; Roadmap<ul><li>Own and manage the product roadmap across our AI-powered healthcare diagnostics product suite.</li><li>Define and prioritize product initiatives aligned with company goals and market opportunities.</li><li>Translate customer, clinical, and business requirements into actionable and well-scoped product plans.</li><li>Drive product lifecycle management from ideation through launch and ongoing optimization.</li></ul>Cross-Functional Collaboration<ul><li>Work directly with clinical partners, health system customers, Engineering teams, AI/ML teams, and Executive leadership.</li><li>Facilitate clear communication between technical and non-technical stakeholders.</li><li>Coordinate product delivery timelines, release planning, and go-to-market activities.</li></ul>Healthcare &amp; AI Product Development<ul><li>Define requirements for EHR integrations, AI-generated diagnostic reports, autonomous diagnostic workflows, and clinical decision support tools.</li><li>Collaborate with engineering and AI teams to ensure scalable, compliant, and high-quality product delivery.</li><li>Support usability improvements and ongoing customer experience optimization.</li></ul>Regulatory &amp; Commercialization Support<ul><li>Support FDA regulatory submission documentation and product readiness activities.</li><li>Ensure product requirements align with healthcare compliance and regulatory standards.</li><li>Collaborate on go-to-market planning and commercialization strategies.</li></ul>Product Analytics &amp; KPI Management<ul><li>Track and analyze KPIs including customer adoption, product engagement, report generation volume, revenue pipeline impact, and operational efficiency.</li><li>Use data-driven insights to continuously improve product performance and customer outcomes.</li><li>Monitor market trends, customer feedback, and competitive activity.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Healthcare, Engineering, Computer Science, or related field.</li><li>7+ years of product management experience.</li><li>Experience managing SaaS, healthcare technology, or AI-driven products.</li><li>Strong understanding of product lifecycle management and agile methodologies.</li><li>Experience working with cross-functional technical and clinical teams.</li><li>Excellent communication, leadership, and stakeholder management skills.</li><li>Ability to balance strategic planning with execution.</li></ul>Preferred Qualifications<ul><li>Experience in healthcare AI, medical imaging, diagnostics, or digital health platforms.</li><li>Familiarity with FDA-regulated software products and regulatory workflows.</li><li>Knowledge of EHR systems and healthcare interoperability standards.</li><li>Experience supporting commercialization strategies or grant-funded product initiatives.</li><li>Understanding of AI/ML product workflows and healthcare analytics.</li></ul>Key Skills<ul><li>Product Strategy</li><li>Product Roadmapping</li><li>Healthcare Technology</li><li>AI/ML Product Management</li><li>Regulatory Coordination</li><li>Stakeholder Management</li><li>Cross-Functional Leadership</li><li>Agile &amp; Scrum Methodologies</li><li>Data Analysis &amp; KPI Tracking</li><li>Customer Experience Optimization</li></ul>What Success Looks Like<ul><li>Successfully deliver scalable healthcare AI products aligned with customer and clinical needs.</li><li>Improve product adoption and engagement across healthcare systems.</li><li>Build strong relationships with clinical and enterprise partners.</li><li>Support successful regulatory and commercialization initiatives.</li><li>Drive measurable business and operational impact through product innovation.</li></ul>How to ApplyPlease send:<ul><li>Resume to careers@ophthalytics.com</li><li>Email Subject: US-Based Pakistan Office - AI Product Manager &ndash; Healthcare Technology</li><li>Briefly describe your strongest area and one product you&rsquo;ve taken from concept to launch.</li></ul>Work Location: In person

US-Based Startup Pakistan Office - AI Product Manager – Healthcare Technology

Ibraya Group

Female Umrah Customer Relations ExecutiveLocation: Lahore, Pakistan Job Type: Full-Time Industry: Travel &amp; TourismJob SummaryWe are looking for a professional and customer-focused Female Umrah Customer Relations Executive to join our growing travel agency in Lahore. The ideal candidate should have experience dealing with Umrah customers, excellent communication skills, and the ability to guide clients through the complete Umrah booking process with professionalism and care.Key Responsibilities<ul><li>Handle customer inquiries regarding Umrah packages via phone, WhatsApp, and in person.</li><li>Guide customers through the Umrah booking and documentation process.</li><li>Provide accurate information about packages, visas, flights, hotels, and travel requirements.</li><li>Follow up with prospective customers and convert inquiries into bookings.</li><li>Maintain customer records and update the CRM system.</li><li>Coordinate with the operations team to ensure smooth travel arrangements.</li><li>Deliver excellent customer service before, during, and after the customer's journey.</li></ul>Requirements<ul><li>Female candidates only.</li><li>Minimum 1&ndash;2 years of experience in Umrah or travel agency customer dealing.</li><li>Excellent communication and interpersonal skills.</li><li>Strong knowledge of Umrah packages and visa procedures.</li><li>Proficiency in Microsoft Office and WhatsApp Business.</li><li>Ability to work in a fast-paced environment and manage multiple customer inquiries.</li><li>Fluent in Urdu; English communication skills will be an advantage.</li></ul>Preferred Skills<ul><li>Sales and customer relationship management.</li><li>Strong negotiation and follow-up skills.</li><li>Professional appearance and positive attitude.</li><li>Ability to work independently and as part of a team.</li></ul>What We Offer<ul><li>Competitive salary (based on experience).</li><li>Performance-based incentives.</li><li>Professional and supportive work environment.</li><li>Career growth opportunities in the travel and tourism industry.</li></ul>Work Location: LahoreHow to Apply: Interested candidates are encouraged to apply through Indeed or send their updated CV with the subject &quot;Female Umrah Customer Relations Executive&quot;.Work Location: In person

Female Umrah Customer Relations Executive

Devspark Labs

Job Description &ndash; Female Telecaller / Sales Executive Job Title: Telecaller / Sales Executive Gender: Female Experience: 1+ Year Employment Type: Full-Time Department: Sales &amp; Business Development Location: Lahore, PakistanJob Summary We are looking for a confident, energetic, and results-oriented Female Telecaller / Sales Executive with at least 1 year of experience in cold calling and sales. The ideal candidate should have excellent English communication skills and the ability to engage potential customers, generate leads, and convert prospects into business opportunities. Key Responsibilities<ul><li>Make outbound cold calls to prospective clients and introduce company products and services.</li><li>Communicate professionally and confidently with potential clients in English.</li><li>Identify customer needs and generate qualified sales leads.</li><li>Follow up with prospects through phone calls, WhatsApp, email, and other communication channels.</li><li>Schedule meetings and demos for the Business Development or Sales team.</li><li>Maintain accurate records of calls, leads, follow-ups, and customer interactions.</li><li>Handle customer questions and provide relevant information about company services.</li><li>Build and maintain positive relationships with potential and existing clients.</li><li>Achieve daily, weekly, and monthly calling and lead-generation targets.</li><li>Work closely with the Sales and Business Development team to improve lead conversion.</li><li>Prepare regular reports on calling activities, lead status, and sales progress.</li></ul>Requirements<ul><li>Female candidate with at least 1 year of experience in Telecalling, Cold Calling, Telesales, or Sales.</li><li>Excellent English communication skills with clear pronunciation and professional speaking ability.</li><li>Strong interpersonal and convincing skills.</li><li>Confident and comfortable making a high volume of outbound calls.</li><li>Ability to handle rejection professionally and maintain a positive attitude.</li><li>Target-oriented and motivated to achieve sales goals.</li><li>Good negotiation and persuasion skills.</li><li>Basic knowledge of MS Office, Google Workspace, or CRM tools.</li><li>Good follow-up and time management skills.</li><li>Previous experience in IT/Software sales or international cold calling will be an added advantage.</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of daily outbound calls.</li><li>Number of qualified leads generated.</li><li>Number of meetings/demos scheduled.</li><li>Lead conversion rate.</li><li>Follow-up effectiveness.</li><li>Achievement of monthly sales and lead-generation targets.</li></ul>Work Location: In person

Telecaller / Sales Executive

Netpac

Corporate Sales Executive (IT Solutions)Company: NETPAC Location: Gulberg III, Lahore Job Type: Full-Time Department: Corporate SalesAbout NETPACNETPAC is one of Pakistan's leading Value-Added Distributors (VAD) of IT, networking, cybersecurity, surveillance, and enterprise technology solutions. We partner with globally recognized technology brands to deliver innovative solutions through a nationwide network of business partners and corporate clients.We are seeking a motivated and results-driven Corporate Sales Executive with experience in the IT industry to join our growing Corporate Sales team.Job Responsibilities<ul><li>Generate new B2B and corporate sales opportunities.</li><li>Build and maintain strong relationships with corporate customers.</li><li>Promote NETPAC's IT infrastructure, networking, cybersecurity, surveillance, and enterprise solutions.</li><li>Prepare quotations, proposals, and technical sales presentations.</li><li>Conduct client meetings, product demonstrations, and solution presentations.</li><li>Identify customer requirements and coordinate with the technical team to deliver appropriate solutions.</li><li>Follow up on leads, negotiate contracts, and close sales opportunities.</li><li>Maintain accurate customer records and sales activities in the CRM system.</li><li>Achieve assigned monthly and quarterly sales targets.</li><li>Stay updated on industry trends, products, and competitor activities.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field.</li><li>Minimum 1 year of Corporate/B2B Sales experience in the IT industry (Required).</li><li>Knowledge of networking, enterprise IT infrastructure, cybersecurity, CCTV, or related technology solutions will be an advantage.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Excellent interpersonal and customer relationship management abilities.</li><li>Self-motivated, target-driven, and capable of working independently.</li><li>Proficiency in Microsoft Office applications.</li></ul>Benefits<ul><li>Market Competitive Salary</li><li>Performance-Based Incentives</li><li>Annual Performance Appraisal &amp; Increment</li><li>Company-Provided Lunch</li><li>Professional Training &amp; Career Development</li><li>Friendly and Professional Working Environment</li></ul>Job Type: Full-timeWork Location: In person (Gulberg III, Lahore)How to ApplyInterested candidates should apply through Indeed or email their updated CV to hr@netpac.com.pk with the subject line: Corporate Sales Executive &ndash; ITOnly shortlisted candidates will be contacted.Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Corporate Sales Executive (IT Solutions)

ORBIN

ORBIN is looking for a motivated and enthusiastic Trainee Key Account Manager (Sales Executive) to join our team. This internship is an excellent opportunity for fresh graduates who want to build a career in sales, client relationship management, and business development.ResponsibilitiesBuild and maintain strong relationships with clients. Assist in managing key customer accounts. Identify new business opportunities and generate leads. Follow up with prospective and existing clients. Coordinate with internal teams to ensure customer satisfaction. Prepare sales reports and maintain customer records. Support the sales team in achieving monthly targets.Requirements Female candidates only. Fresh graduates are highly encouraged to apply. Bachelor's degree in Business Administration, Marketing, Sales, or a related field. Excellent communication and interpersonal skills. Strong negotiation and presentation abilities. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Positive attitude, willingness to learn, and a passion for sales.What We OfferFull-time paid internship. Hands-on training and professional development. Career growth opportunities. Supportive and collaborative work environment.Job Type: Full-Time Internship Location: Lahore Company: ORBINApply now: hr@orbin.com.pkWork Location: In person

Trainee Key Account Manager (Sales Executive) – Female

multi techno

We Are Hiring &mdash; ERP Sales ExecutiveCompany: Multi Techno Integrated Solutions (Pvt Ltd) Position: ERP Sales Executive Employment Type: Lahore gulberg 3 Full-TimeMulti Techno is looking for a motivated ERP Sales Executive with experience in software sales and strong knowledge of ERP solutions.Requirements:<ul><li>Minimum 1 year of sales experience in a software house</li><li>Relevant knowledge of ERP software and business processes</li><li>Strong communication, presentation, and negotiation skills</li><li>Experience in lead generation, client meetings, and sales follow-ups</li><li>Ability to understand client requirements and recommend suitable ERP solutions</li><li>Target-oriented and capable of managing the complete sales cycle</li><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or a related field preferred</li></ul>Key Responsibilities:<ul><li>Generate and qualify potential ERP leads</li><li>Present ERP solutions and conduct product demonstrations</li><li>Understand client requirements and prepare suitable proposals</li><li>Maintain regular follow-ups with prospective clients</li><li>Build strong relationships with new and existing customers</li><li>Coordinate with the technical and implementation teams</li><li>Maintain sales records and update the customer pipeline</li><li>Achieve monthly and quarterly sales targets</li></ul>Apply NowJoin Multi Techno and help businesses improve their operations through modern ERP solutions.Pay: Rs35,000.00 - Rs65,000.00 per monthWork Location: In person

ERP Sales Executive

Explore 144+ Customer support executive t1 technician in Lahore this August. Find roles across top companies and apply now to boost your career.