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senior customer service agent Jobs in Doha

senior customer service agent

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support service manager - property management

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administration support executive

customer support

Spendwisor

<p><b>Position Summary</b></p><p>The Promoter is responsible for representing the company&rsquo;s brand, products, and services directly to customers. This role focuses on driving awareness, generating leads, encouraging product adoption, and delivering an excellent customer experience. Promoters engage with potential customers at designated locations, explain key features and benefits, and support sales conversions.</p><p><b>Key Responsibilities</b></p><ul><li>Actively promote the company&rsquo;s products/services at assigned locations (malls, stores, events, pop-ups, outdoor activations).</li><li>Approach customers in a professional and engaging manner to create interest and increase brand awareness.</li><li>Clearly explain product features, benefits, pricing, promotions, and usage.</li><li>Demonstrate the product (where applicable) to encourage customer interaction.</li><li>Support in generating leads, registering customers, or guiding them through the purchase process.</li><li>Maintain a clean, presentable, and compliant promotional stand or display area.</li><li>Distribute marketing materials (flyers, brochures, samples).</li><li>Report daily performance, customer feedback, issues, and sales data to the supervisor.</li><li>Ensure adherence to brand guidelines, company rules, and health &amp; safety standards.</li><li>Collaborate with sales teams to meet assigned targets.</li><li>Gather customer insights and share improvement suggestions with management.</li></ul><p><b>Qualifications &amp; Requirements</b></p><ul><li>Proven experience as a promoter, sales representative, merchandiser, or brand ambassador.</li><li>Strong Arabic communication and interpersonal skills.</li><li>Outgoing, confident, and persuasive personality.</li><li>Ability to understand product details and explain them clearly.</li><li>Presentable, energetic, and customer-oriented.</li><li>Flexibility to work weekends, evenings, and event schedules.</li></ul><p>Job Type: Temporary<br/>Contract length: 3 months</p><p>Pay: QAR3,500.00 - QAR4,500.00 per month</p><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Customer Support & Activation Agent

Clothivia

<p><b>Language Requirement:</b> Fluent in <b>English &amp; Arabic</b><br/><b>Experience:</b> Minimum <b>2&ndash;3 years</b> in luxury retail or fashion sales</p><p><b>Role Overview</b></p><p>Clothivia is opening its flagship boutique in <b>Al Hazm</b>, one of Qatar&rsquo;s most prestigious destinations. We are looking for an elegant, confident, and experienced <b>Sales Associate</b> who can deliver a world-class customer experience and represent Clothivia&rsquo;s luxury menswear brand at the highest standard.</p><p>This role requires someone who understands premium service, is passionate about fashion, and knows how to handle VIP clients in a high-end environment like Al Hazm.</p><p><b>Key ResponsibilitiesLuxury Sales &amp; Customer Engagement</b></p><ul><li>Welcome clients with a premium, polished approach suitable for <b>Al Hazm luxury standards</b>.</li><li>Understand clients&rsquo; needs and offer personalized styling advice across all Clothivia collections.</li><li>Achieve daily/weekly sales targets and maximize store performance.</li><li>Guide clients on fits, fabrics, and full looks (jackets, knitwear, trousers, linen, etc.).</li><li>Upsell and cross-sell to increase AOV.</li></ul><p><b>Boutique Experience &amp; Brand Image</b></p><ul><li>Maintain the boutique ambiance, ensuring it matches <b>Al Hazm luxury expectations</b>.</li><li>Execute visual merchandising standards at all times.</li><li>Ensure all displays, mannequins, and product presentations are perfect.</li></ul><p><b>Clienteling &amp; VIP Care</b></p><ul><li>Build strong relationships with VIPs and returning clients.</li><li>Maintain a database of loyal customers through Shopify POS.</li><li>Assist with private appointments and personalized shopping experiences.</li></ul><p><b>Operations &amp; Store Support</b></p><ul><li>Process payments, handle packaging, and manage POS transactions.</li><li>Support with stock management: receiving, restocking, and transfers.</li><li>Assist during activations, pop-ups, and brand events inside Al Hazm or other locations.</li></ul><p><b>Requirements</b></p><ul><li><b>Fluent in English &amp; Arabic</b> (spoken &amp; written).</li><li><b>2&ndash;3 years of retail experience</b>, preferably in luxury or high-end menswear.</li><li>Strong communication and customer service skills.</li><li>Well-groomed and presentable, with strong fashion sense.</li><li>Ability to meet sales targets and work under pressure.</li><li>Flexible availability (weekends, evenings, events).</li><li>Familiarity with <b>Shopify POS</b> is a plus.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary + attractive commission structure.</li><li>Work environment in <b>one of Qatar&rsquo;s most luxurious retail destinations</b>.</li><li>Training in luxury sales, styling, and Clothivia brand culture.</li><li>Growth opportunities as we expand across Qatar, UAE, and KSA.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,500.00 - QAR4,000.00 per month</p>

Customer Support Representative – Clothivia (Luxury Menswear)

Evergreen Organics Cafe

<p>Primary Roles &amp; Responsibilities</p><p>1. Customer Service &amp; Communication</p><p>&#9679; Handle all customer inquiries and orders received through WhatsApp, the website, and</p><p>the mobile application.</p><p>&#9679; Manage client communication promptly and professionally for all meal plan&ndash;related</p><p>queries.</p><p>&#9679; Collect and document customer feedback, concerns, and service issues.</p><p>&#9679; Coordinate with the nutritionist to share client updates, preferences, and necessary</p><p>dietary adjustments.</p><p>&#9679; Provide follow-up to ensure customer satisfaction and smooth communication flow.</p><p>2. Order Management</p><p>&#9679; Check, verify, and track all daily orders received through multiple platforms.</p><p>&#9679; Ensure accurate entry, confirmation, and follow-up of orders for the vegan meal plan.</p><p>&#9679; Work closely with the operations and nutrition teams to ensure all meal customizations</p><p>are correctly reflected.</p><p>3. Sales Coordination</p><p>&#9679; Maintain daily records of sales, subscriptions, and renewals.</p><p>&#9679; Tally daily and weekly sales reports and submit them to management.</p><p>&#9679; Assist in upselling meal plans and promoting ongoing offers when required.</p><p>4. Delivery &amp; Logistics Coordination</p><p>&#9679; Prepare and share daily delivery lists and routes with the delivery team.</p><p>&#9679; Ensure accurate delivery schedules and support with route planning when necessary.</p><p>&#9679; Follow up on delivery issues, delays, or errors and ensure timely resolutions.</p><p>5. Internal Collaboration</p><p>&#9679; Work closely with operations, kitchen, and nutrition teams to ensure seamless execution</p><p>of all vegan meal plan services.</p><p>&#9679; Support the department with administrative tasks and any additional responsibilities</p><p>assigned.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you an immediate joiner? </li><li>How much is your salary expectation?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service : 1 year (Preferred)</li></ul><p>Language:</p><ul><li>Arabic fluently (Preferred)</li><li>English fluently (Preferred)</li></ul><p>License/Certification:</p><ul><li>QID (Preferred)</li></ul><p>Location:</p><ul><li>Doha (Preferred)</li></ul>

Customer Service Executive

Deeb Trading and Advertising

<p>We are looking for a motivated and friendly Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, provide product and service information, and resolve issues in a professional and timely manner. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, WhatsApp, and social media.</li><li>Provide accurate information about products, services, pricing, and order status.</li><li>Handle complaints professionally and provide appropriate solutions.</li><li>Process customer orders and update records in the system.</li><li>Follow up with customers to ensure satisfaction.</li><li>Coordinate with sales, production, and delivery teams when needed.</li><li>Maintain a positive and professional attitude at all times.</li><li>Assist in administrative tasks related to customer accounts.</li></ul><p>Qualifications &amp; Skills:</p><ul><li>Previous customer service experience is preferred.</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Strong problem-solving and multitasking abilities.</li><li>Ability to remain calm under pressure.</li><li>Basic computer skills (email, spreadsheets, CRM systems).</li><li>Professional, polite, and customer-focused personality.</li></ul><p>Work Environment:</p><ul><li>Full-time position.</li><li>Fast-paced, team-oriented work environment.</li><li>Training will be provided.</li></ul><p>Why Join Us?</p><ul><li>Supportive team and friendly work culture.</li><li>Opportunity to grow within the company.</li><li>Competitive salary and benefits.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR2,500.00 - QAR5,000.00 per month</p>

Customer service

Feamish Business Solutions

<p>Core responsibilities</p><ul><li><b>Outbound calls:</b> Contacting potential customers to introduce products or services, explain benefits and pricing, and persuade them to make a purchase or schedule an appointment.</li><li><b>Inbound calls:</b> Answering customer questions, addressing issues, and providing support for products or services.</li><li><b>Lead generation:</b> Identifying and qualifying potential customers and follow-up on leads to convert them into sales.</li><li><b>Record keeping:</b> Maintaining accurate and detailed records of all customer interactions, feedback, and sales activities in a database or CRM system.</li><li><b>Customer relationship management:</b> Building and maintaining ongoing relationships with customers to ensure satisfaction and encourage repeat business.</li><li><b>Achieving targets:</b> Meeting and exceeding sales quotas and call-handling performance goals.</li><li><b>Collaboration:</b> Working with other team members and departments to improve sales strategies and customer service.</li></ul><p>Job Type: Full-time</p><p>Pay: From QAR2,500.00 per month</p>

tele caller

Al Abdulghani Motors

<p></p><div><div><div><div><div><b>Date: </b>Oct 28, 2025
</div></div></div></div><div><div><div><div><b>Location:
</b>Doha
</div></div></div></div><div><div><div><div><b>Company: </b>Al Abdulghani Motors
</div></div></div></div><div><div><div><div><b>Job Requisition ID: </b>882
</div></div></div></div><div><div><div><div><div>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</div><div><div><div><div><b>
Job Purpose</b></div>
</div><div><div>
Focus on driving sales for Kinto (Rental) mobility products while providing key customer service and fleet support to ensure a smooth rental experience.</div></div></div><div><div><div><b>
Principal Accountabilities</b></div>
</div><div><ul>
<li><div>Engage with customers across various channels to understand needs, promote KINTO products, and recommend suitable rental solutions to achieve sales targets.</div>
</li>
<li><div>Manage leads and customer interactions through Salesforce CRM, ensuring accurate and up-to-date records.</div>
</li>
<li><div>Process online and in-person reservations, verify documents, prepare contracts, handle payments, and issue receipts.</div>
</li>
<li><div>Monitor and manage bookings via platforms such as Booking.com and Self Drive.</div>
</li>
<li><div>Explain rental terms, coordinate vehicle handovers, and ensure service quality and compliance with company policies.</div>
</li>
<li><div>Address and resolve customer complaints with professionalism and empathy, including escalations from the call center and social media.</div>
</li>
<li><div>Support fleet operations, including vehicle inspections, replacements, maintenance coordination, and accident report handling.</div>
</li>
<li><div>Identify opportunities to improve processes and enhance overall customer satisfaction.</div>
</li>
</ul></div></div><div><div><div><b>Required Qualifications</b></div>
</div><div><ul>
<li><div>Bachelor&rsquo;s degree required</div>
</li>
<li><div>Minimum 2 years experience in rental or fleet operations</div>
</li>
<li><div>Bilingual in Arabic and English (written and spoken)</div>
</li>
<li><div>Strong customer service and professional communication skills</div>
</li>
<li><div>Proven sales ability with confidence in customer engagement</div>
</li>
</ul></div></div></div><div>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</div></div></div></div></div></div><p></p>

Customer Service Representative

BPO PLUS

<ul><li>Answer incoming calls promptly and professionally</li><li>Handle customer inquiries, complaints, and requests efficiently</li><li>Provide accurate information about products, services, and company policies</li><li>Record customer details, issues, and resolutions in the system</li><li>Follow up on pending cases to ensure customer satisfaction</li><li>Maintain a positive and courteous attitude during all interactions</li><li>Meet daily, weekly, and monthly call handling and performance targets</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Update customer information and maintain confidentiality of data</li><li>Attend training sessions to stay updated on product knowledge and company updates</li><li>Handle both inbound and outbound calls as required</li><li>Ensure adherence to call scripts, quality standards, and company protocols</li><li>Support team members and contribute to achieving department goals</li><li>Manage time effectively to handle a high volume of calls</li><li>Maintain professionalism in communication across all channels including phone, email, and chat</li></ul><p>Job Type: Full-time</p><p>Pay: QAR2,300.00 per month</p><p>Language:</p><ul><li>Arabic &amp; English (Required)</li></ul>

Call Center Agent

Explore 2084+ Customer support in Doha this November. Find roles across top companies and apply now to boost your career.