service advisor

at your service supervisor

butler service desk agent

call center agent

customer care executive

customer service

Integral Care Medical Supply

<p>We are seeking a Customer Service Officer with a strong background in client relations, especially within the recruitment or service sector. The ideal candidate will be responsible for delivering exceptional customer service and ensuring a smooth recruitment process from initial inquiry to worker handover.</p><p>Duties and Responsibilities:</p><p>Answer customer calls and inquiries accurately and professionally.</p><p>Receive customers in person, identify their needs, and provide appropriate service solutions.</p><p>Follow up on customer files from contract signing until worker arrival and handover.</p><p>Conduct regular follow-ups with clients during and after service delivery to ensure satisfaction.</p><p>Coordinate with external recruitment agencies in labor-supplying countries to track order status.</p><p>Enter and update customer data, order files, and contracts in the internal system.</p><p>Resolve problems and complaints to ensure high levels of customer satisfaction.</p><p>Schedule worker handover appointments and coordinate with sponsors.</p><p>Ensure completion of all documents and legal requirements for recruitment.</p><p>Liaise with relevant authorities such as the Ministry of Labor or foreign offices as needed.</p><p>Prepare weekly reports on case progress, complaints, and resolutions.</p><p>Maintain strict confidentiality and professional ethics in all client dealings.</p><p>Promote company services for recruiting domestic and professional workers.</p><p>Prepare offers and pricing and ensure contract signing with clients.</p><p>Participate in marketing events and exhibitions to strengthen market presence.</p><p>Submit periodic reports on sales activities and customer feedback.</p><p>Comply with company policies and customer service standards.</p><p>Qualifications and Requirements:</p><p>Arabic speakers only apply for the job</p><p>Minimum 3 years of experience in customer service, preferably in recruitment agencies or service-based companies.</p><p>Strong problem-solving ability and capacity to work under pressure.</p><p>Proficient in computer systems and CRM software.</p><p>Professional appearance with strong interpersonal skills across diverse nationalities.</p><p>NOC is required.</p><p>Job Type: Full-time</p><p>Pay: QAR4,000.00 - QAR6,000.00 per month</p><p>Experience:</p><p>Manpower companies: 3 years (Required)</p><p>Customer relationship management: 3 years (Preferred)</p><p>Agency management: 3 years (Preferred)</p><p>Language:</p><p>Arabic (Native)</p><p>English (Required)</p><p>Ability to Commute:</p><p><b>Please send your CV on WhatsApp Only: 0097431017808</b></p><p>Job Type: Full-time</p>

Customer Service

Element Materials Technology

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Element has an opportunity for a
 <strong>
  Customer Service Representative (CSR)
 </strong>
 , primarily responsible for handling straightforward price and requests for quotes (RFQ's) from our customers via email or over the phone and following up on pending or issued quotations.
 <br/>
 <br/>
 The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business. The ideal candidate will be customer focused, action oriented, approachable and patience.
 <br/>
 <br/>
 This position will be based in Doha, Qatar.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Primarily involved in the access and persuasion steps of the sales process; including qualifying, relationship building, needs evaluation, solution development / presentation and closing
  </li>
  <li>
   Proactively engage with customers using phone, email, web conferencing
  </li>
  <li>
   Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element Material Technology
  </li>
  <li>
   Manage relationships with customers
  </li>
  <li>
   Focus on straightforward quotation enquiries for standard products &amp; services
  </li>
  <li>
   Gain pricing and lead time from standard price lists
  </li>
  <li>
   Work with departments to resolve complaints
  </li>
  <li>
   Process sales invoices, quoting and provide status report to clients
  </li>
  <li>
   When applicable handle requests for information (e.g. shipping / delivery dates)
  </li>
  <li>
   Actively utilise Customer Relationship Management (CRM) tool to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
  </li>
  <li>
   Achieve sales goals by converting and penetrating accounts
  </li>
  <li>
   Build and maintain a working knowledge of Element Material Technology service offerings; participate in training / coaching opportunities
  </li>
  <li>
   Ensure compliance with all Element Materials Technology policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
  </li>
  <li>
   Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills / Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3 years of customer service experience with quoting experience strongly preferred
  </li>
  <li>
   Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications
  </li>
  <li>
   Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization
  </li>
  <li>
   Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry.
  </li>
  <li>
   Ability to solve practical customer problems
  </li>
  <li>
   Ability to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
  </li>
  <li>
   A valid driver&rsquo;s license, with an acceptable driving record under Element&rsquo;s policy
  </li>
  <li>
   Experience in interpreting testing procedures and requirements desired
  </li>
  <li>
   Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)
  </li>
  <li>
   Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities
  </li>
  <li>
   Well-developed oral and written communication skills to meet a variety of communication needs with strong interpersonal skills that foster open upward and downward communication built on mutual respect
  </li>
  <li>
   Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions
   <br/>
   <br/>
  </li>
 </ul>
 AN1
 <br/>
 <br/>
 <strong>
  Company Overview
  <br/>
  <br/>
 </strong>
 Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to &lsquo;Make tomorrow safer than today&rsquo;.
 <br/>
 <br/>
 When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&amp;D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
 <br/>
 <br/>
 While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
 <br/>
 <br/>
 Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
 <br/>
 <br/>
 <strong>
  Diversity Statement
  <br/>
  <br/>
 </strong>
 At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming &ldquo;the world&rsquo;s most trusted testing partner&rdquo;.
 <br/>
 <br/>
 All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
</div>


Customer Service Representative

Dakkaken Group

<p><b>We Are Hiring: Customer Service Executive (Female)</b></p><p><b>Job Type:</b> Full-time / Contract<br/><b>Location:</b> Qatar</p><p><b>Job Description</b></p><p>We are seeking a polite, confident, and customer-focused <b>Female Customer Service Executive</b> to join our team. The ideal candidate must be <b>fluent in Arabic</b>, possess strong communication skills, and be able to deliver excellent customer support while maintaining a positive company image.</p><p><b>Key Responsibilities</b></p><ul><li>Handle customer inquiries via phone, WhatsApp, email, and in person</li><li>Communicate clearly and professionally with customers in <b>Arabic and English</b></li><li>Assist customers with service requests, complaints, and follow-ups</li><li>Provide accurate information about company products and services</li><li>Maintain customer records and update systems regularly</li><li>Coordinate with internal departments to resolve customer issues</li><li>Ensure high levels of customer satisfaction</li><li>Represent the company professionally at all times</li></ul><p><b>Requirements</b></p><ul><li><b>Female candidates only</b></li><li><b>Fluent in Arabic (spoken &amp; written) &ndash; Mandatory</b></li><li>Good command of English</li><li>Previous experience in customer service or customer care preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and work under pressure</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Professional attitude and appearance</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR3,500.00 per month</p>

Customer Service Executive (Female)

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Global Customer Service Officer
</div></div><div><div>Ref #
</div><div>222787
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 11-Jan-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.<br>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Digital&rsquo;s Team in Doha as a Global Customer Service Officer.</p>
<p><b>About the role</b></p>
<p>As a Global Customer Service Officer, you will enhance Qatar Airways Cargo customer experience and in line with the core values, by offering an escalation point of contact for both internal and external customers across the network from booking until final delivery by managing a closed loop activity to ensure all customers are receiving the service Qatar Airways Cargo are committed and to ensure all corrective actions are put in place to address service failures.<br>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p>
<ul><li>Coordinate day to day work functions, acting as a &ldquo;go to&rdquo; person and investigating and resolving complex customer issues. Queries may be received on a range of issues including Misrouted Cargo, Damaged Cargo, Offloaded Cargo, Missing Cargo and any discrepancies.</li>
<li>Understand the needs and requirements of the customer and manage their expectations and the service received and pro-actively resolve potential or current issues in a timely and efficient manner.</li>
<li>Ensure to track all customer escalation and resolution activities for quality and metrics reporting through existing tools to facilitate reporting and identification of common inquiries, maintain an accurate database of customer queries with actionable data output in preparation through the Customer Relationship Management (CRM) application.</li>
<li>Identify trends related to customer inquiries to respond proactively and provide feedback to management.</li>
<li>Develop a clear and in-depth knowledge of all Qatar Airways Cargo products in order to understand and resolve customer queries in the first instance wherever possible.</li>
<li>Collaborate with other departments on cross functional tasks and projects representing the Customer Experience function and ensuring the voice of the customer is always present in the resolution discussion.</li>
<li>Perform other department duties as directed by Line Manager of Head of the Department.</li>
</ul><p></p><p><b>Be part of an extraordinary story</b></p>
<p>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.<br>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p>
<ul><li>Bachelor&rsquo;s degree or equivalent with a minimum of 3 years of job-related experience in air cargo, logistics, or a related field.</li>
<li>Solid understanding of air cargo customer service practices and procedures.</li>
<li>Knowledge of cargo reservation, acceptance and handling processes.</li>
<li>Familiarity with IATA and TACT regulations.</li>
<li>Strong communication skills with excellent command of English (verbal and written)</li>
<li>Proficiency in French and Arabic is preferred and will be considered an asset.</li>
<li>Advanced proficiency in MS Office tools (Excel, Word, Outlook) with strong presentation and reporting skills.</li>
<li>A proactive mindset with the ability to work independently and manage multiple tasks in a fast-paced environment.</li>
</ul><p></p><p><b>About Qatar Airways Group</b></p>
<p>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
<p><br>
<b>How to apply</b></p>
<p>If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=222787</div></div></div></div></div></div></div></div>

Global Customer Service Officer

BPO PLUS

<ul><li>Handle inbound and outbound customer calls, emails, chats, and messages in a professional and courteous manner</li><li>Respond to customer inquiries regarding products, services, billing, and account information</li><li>Resolve customer complaints and issues efficiently while ensuring customer satisfaction</li><li>Accurately document customer interactions, feedback, and resolutions in the system</li><li>Follow company policies, procedures, and service standards at all times</li><li>Escalate complex or unresolved issues to the appropriate department or supervisor</li><li>Maintain up-to-date knowledge of company products, services, and processes</li><li>Meet or exceed performance targets such as call quality, response time, and customer satisfaction scores</li><li>Process customer requests such as service activation, modifications, cancellations, and refunds</li><li>Verify customer information to ensure data accuracy and confidentiality</li><li>Handle sensitive customer information in compliance with data protection guidelines</li><li>Collaborate with team members and other departments to resolve customer concerns</li><li>Identify recurring issues and provide feedback for process improvement</li><li>Maintain professionalism and a positive attitude during high call volumes or challenging interactions</li><li>Participate in training sessions, coaching, and quality evaluations</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Language:</p><ul><li>Tagalog  (Required)</li></ul>

Customer Service Agent - Female

Xtreme AutoCare

<p>We are seeking an experienced female Customer Service &amp; Operations Specialist for a key long-term role. This position requires a proactive self-starter to manage customer calls, drive telesales, and coordinate daily operations&mdash;including scheduling staff, supervisors, and drivers, as well as conducting essential follow-ups with all parties. The successful candidate will be offered a 5-year contract with a clear path to a permanent position and a growing salary, ideal for a forward-thinking professional ready to grow with our company.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Transferable Visa?</li><li>12 Hours Duty 1 Off Per Week, Are You okay with it?</li></ul><p>Experience:</p><ul><li>Customer Service : 1 year (Preferred)</li></ul><p>Language:</p><ul><li>English and Arabic? (Preferred)</li></ul>

Female Customer Service and Operations Specialist

Confidential

<div>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  Interacts with the Bank&rsquo;s customer in providing efficient, friendly and quality service; answering queries, guiding and providing information. In addition, deal and help resolve any customer complaints while encouraging customers to increase their business with the Bank and direct them to the appropriate bank personnel.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer Service Tasks
  </strong>
 </p>
 <ul>
  <li>
   Assist customers with routine account-related requests such as Opening Accounts, ATM, Credit Cards and Cheque Book Applications, Funds Transfers, Standing Orders and Stop Payments.
  </li>
  <li>
   Responds to customer inquiries about bank deposit products and service charges, Debit and Credit card usage and limits, checking and savings accounts transactions, funds availability and check verification requests by third parties.
  </li>
  <li>
   Ensure that all relevant documentations are in place while performing opening accounts and other related services.
  </li>
  <li>
   Build a good relationship towards the customers and all stakeholders.
  </li>
  <li>
   Act promptly to either resolve directly or escalate to appropriate levels, any unresolved issues raised by the customers for speedy resolution of issues.
  </li>
  <li>
   Resolve customer problems by acting as the customer liaison between other bank departments when necessary.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cross Selling
  </strong>
 </p>
 <ul>
  <li>
   Market the various products of the bank to customers and in coordination with the Tellers, introduce and migrate customers to alternative channels with the intention of generating more sales thereby increasing revenue through referrals.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   MIS and Reports
  </strong>
 </p>
 <ul>
  <li>
   Prepare timely and accurate functional statements and reports to meet functional requirements, policies and standards.
  </li>
  <li>
   Checks and ensure that all customer documentations are correct in order to ensure compliance with regulations.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Minimum Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   University Graduate or Equivalent
  </li>
 </ul>
 <p>
  <strong>
   Minimum Experience:
  </strong>
 </p>
 <ul>
  <li>
   at least 1-3 years of relevant experience in the banking sector
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job-Specific Skills:
  </strong>
 </p>
 <ul>
  <li>
   Knowledge of retail banking processes and products
  </li>
  <li>
   Customer Service skills
  </li>
  <li>
   Good relationship with Colleagues / Customers
  </li>
  <li>
   Initiative
  </li>
  <li>
   Willing to work evening shifts/weekends
  </li>
  <li>
   Will have a sales target to achieve
  </li>
 </ul>
</div>


Customer Service Officer (Qatari or Qatari Mother)

Explore 1087+ Customer service in Doha this January. Find roles across top companies and apply now to boost your career.