qa/qc engineer

customer service representative Jobs in Doha

customer service representative

assistant relationship manager (qatarization) Jobs in Doha

guidance assistant (bilingual male, qatar resident) - 2026/27 Jobs in Doha

qa/qc manager

associate customer services qatarization

Qatar National Bank

<div>Job Purpose Summary 
The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group's products and services and encouraging customers to increase their business with the Group.
Essential Duties &amp; Responsibilities by Dimensions 
A. Shareholder &amp; Financial:<ul><li>Proactively market the Group's products to increase sales volume and profitability, and to achieve or exceed set targets and goals.</li><li>Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes.</li><li>Implements KPI's and best practices for Associate, Customer Services</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul>
B. Customer (Internal &amp; External):<ul><li>Enhance the Group's image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.</li><li>Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction.</li><li>Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.</li><li>To assist customers in all their queries on Bank's product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul>
C. Internal (Processes, Products, Regulatory):<ul><li>Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group.</li><li>Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.</li><li>Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.</li><li>Coordinate with tellers and branch operations staff on an &quot;as is needed&quot; basis to ensure smooth operations, and timely and friendly service delivery.</li><li>Receive loan applications from customers and prepare the corresponding loan agreements, prepare Foreign Bills for Collection (FBC) requests, check dormant accounts, and approve customers' signatures.</li><li>Should be able to assume teller or branch operations staff responsibilities at peak times, or whenever necessary.</li><li>Refer to Manager, Customer Services for any unresolved queries on transactions handled.</li><li>Monitors the service standards operational in the branches and looks for creative ways to improve service delivery.</li><li>Ensures compliance to internal service quality standards and compliance to audit requirements</li></ul>
D. Learning &amp; Knowledge:<ul><li>Possess working knowledge of branch customer service to carry out duties and responsibilities.</li><li>Identify related areas for professional development of self.</li><li>Proactively identify areas for professional development of self and undertake development activities.</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul>
Education and Experience Requirements<ul><li> 
College Diploma</li><li>OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</li><li>No years of experience required</li></ul>
Required Special Skills<ul><li> 
Excellent oral and written communication skills (including report writing) in English and Arabic.</li><li>Good interpersonal and presentation skills.</li><li>Understanding of the relevant laws, regulations, and practices.</li><li>Ability to make decisions and follow through with initiatives.</li><li>Personal integrity and self-management.</li><li>Planning, organising, and analytical ability.</li><li>Results oriented.</li><li>Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</li></ul></div>

Associate Customer Services (Qatarization)

VodafoneThree

<div>The Discover Graduate Programme is a flagship Qatarization initiative at Vodafone Qatar, designed to develop and empower high-potential Qatari graduates by providing meaningful exposure to Vodafone&rsquo;s diverse business functions.
Through a structured two-year journey, the programme offers four key development milestones, combining functional and cross-functional responsibilities that accelerate learning and professional growth. Discover Graduates benefit from continuous training, personal development opportunities, and dedicated coaching, ensuring a strong foundation for long-term career success.
All graduates enrolled in the Discover Programme will hold job titles beginning with &ldquo;Associate&rdquo;, followed by their target role (e.g., Associate HR Business Partner). This reflects their professional pathway, recognizes their participation in the programme, and highlights their progression toward specialist and leadership roles within Vodafone.
The programme blends customer-facing experiences, cross-functional projects, and focused role placements, equipping graduates with the skills, confidence, and practical experience needed to make a real impact on Vodafone Qatar&rsquo;s growth and on the national digital transformation journey.
Core Functions You Can Join As a Discover Graduate:
<div><ul><li>Consumer Marketing
</li><li>Retail
</li><li>Enterprise
</li><li>Technology
</li><li>Finance
</li></ul></div>At Vodafone Qatar, we are committed to investing in national talent, supporting our graduates to grow, lead, and contribute meaningfully to Qatar&rsquo;s future.</div>
 <div>Bachelor&rsquo;s degree in a business-related or relevant field, such as Human Resources, Business Administration, Engineering, Computer Science, Cyber Security, Artificial Intelligence, Information Technology, Finance, Accounting, Economics, Marketing, Communications, or Law.</div>

Discover Graduate (Qatarization)

QatarEnergy LNG

<div>
 Job description:
 
 
 
 
 The purpose of our National Graduate Development Program (NGDP)&nbsp;is to provide a framework of standards and effective guidelines for a competence-based training and development program, that will guide and support the National Graduate to acquire the target position competence level requirements.
 
 
 The Individual Development Plan (IDP), is designed with a number of phased&nbsp;progress reviews that are&nbsp;developed in&nbsp;accordance with a range of core and generic Competence Level Requirements&nbsp;(CLR) which&nbsp;are used in assessing the Competence Level Demonstrated (CLD) for the target position to enable our Qatari Graduates to become fully qualified professionals and positively contribute to Qatarization Planned targets.
 
 
 
 Please review the criteria below and apply against this post&nbsp;for our NGDP Business &amp; Computer Science&nbsp;opportunities
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Degree in Engineering
 </li>
 <li>
 GPA 2.5 and above
 </li>
 <li>
 Qatari National
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Technical and Business Skills
 
 
 <ul>
 <li>
 Fluent in English language (demonstrated verbal and written skills).
 </li>
 <li>
 Excellent computer literacy, with high proficiency in MS Word, Excel, Power Point, and Outlook.
 </li>
 <li>
 Excellent interpersonal skills and communication skills.
 </li>
 </ul>
 
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</div>

Fresh Qatari Graduate Opportunities - Mechanical Engineering

Linum Consult

The Role
 Development & Project Delivery Director – Qatar CLIENT Linum Consult’s client is a major organisation in Qatar. They are seeking a Development & Project Delivery Director to oversee their Asian portfolio. RESPONSIBILITIES • Owning the end-to-end P&L of every project within the Asia Region • Overseeing all project phases, ensuring compliance with HQ guidance, guidelines, and strategy, and enabling smooth coordination across Development, Delivery, Sales, Leasing, and Marketing • Conducting market research and developing regulatory, technical, and financial feasibility reports for potential projects within the Asia region • Developing recommendations on project execution strategy such as JV, or sole company ownership, etc. • Creating and managing government relationships including getting requisite approvals • Liaising with Asset Management, Programme Management, Contract & Procurement, and other departments for project controls functions • Managing PMCs to ensure that projects are delivered within their allotted time and budget, and QHSE standards are met • Managing all local stakeholders
 
Requirements
 PROFILE • Bachelor’s degree in an Engineering subject with a master’s degree in management strongly preferred • 15 years’ experience in contract management, project management, operations, and business development within the real estate industry • Demonstrable history of successfully executing large development projects • Excellent communication skills in spoken and written English • Excellent interpersonal and leadership skills • Due to our client’s ongoing commitment to Qatarization, our client’s first preference is to interview Qatari nationals for this opportunity.
 
About the company
 Linum Consult is a niche global consultancy specialising in international recruitment of white collar workers across the Construction & Engineering, Mining and Oil & Gas sectors. We provide a full 360 consultancy service for clients, candidates and partners to eliminate the potential pitfalls of international mobilisation. All Linum Consultants are industry experts with in country, international, multi-cultural experience. We provide precise market information combined with local knowledge to help facilitate informed decisions that are often life changing.

Development And Project Delivery Director

Fusion Group Holding

Intools TechnicianJOB PURPOSE / OBJECTIVEUnderstand, evaluate, and maintain various types of Instrumentation related data for the facility through SPI INTools.KEY ACCOUNTABILITIESFacility changes and modifications.<ul><li>Ensure that instrumentation related deliverables are updated in SPI INTools as part of the facility change process within a stipulated timeframe and per company. Process Safety Information Policy and Management of Change (MOC) requirements.</li><li>Timely updating of PSI Instrumentation deliverables like Instrument Index, Specification sheets, Junction Box &amp; Panel Wiring drawings, Interconnection diagrams, Loop drawings, Alarm &amp; Trip Set Controller summary, I/O assignments etc.</li><li>Verify the changes on Instrumentation data as part of the facility change and integration including field verification as and when required.</li><li>Responsible to provide updated SPI INTools related information for the ongoing facility Project Engineering, operation, and maintenance.</li><li>Create and maintain new instrumentation data into SPI INTools as part of facility engineering requirements.</li><li>Issuance and maintenance of entire instrument tags in the plant through INTools without having any duplication.</li></ul>Administration of SPI INTools database<ul><li>Work closely with IT &amp; SPI INTools Contractor for the SPI System administration for data initialization, data backup, data security, and data recovery and SPI INTools periodic upgrade.</li><li>Provide support for bulk data extraction, data retrieval, various SPI INTools Report functionalities, management of users, groups, domains, user profiles, user training, software license renewal, etc.</li></ul>Quality, Health, Security, Safety and Environment <ul><li>Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across Instrument and Electrical Section to guarantee employee safety and delivery of high-quality products/services.</li></ul>Reporting<ul><li>Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies, and standards.</li></ul>Qatarization<ul><li>Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only.</li></ul>QUALIFICATIONS &amp; EXPERIENCEEducation Required: Diploma in Instrumentation Engineering. Preferred: Bachelor&rsquo;s Degree in Instrumentation Engineering.Experience Required: 3-5 years of experience in the O&amp;G Industry. Preferred: Experience in Petrochemicals Industry.Other Job Specific Requirements and/or Vocational Accreditations<ul><li>Hands-on experience in using SPI INTools</li></ul>Languages Required: English - Proficient. Preferred: Arabic - Working knowledge.WORKING RELATIONSHIPSInternal<ul><li>Operations and Technical</li><li>Base load technicians</li></ul>External<ul><li>Contractors and third-party service providers</li><li>Consultants and advisors</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>SPI INTools: 3 years (Required)</li><li>Oil &amp; Gas: 4 years (Required)</li><li>SPI System administration : 3 years (Preferred)</li><li>Management of Change : 1 year (Required)</li><li>PSI Instrumentation : 1 year (Required)</li></ul>Work Location: In person

Intools Technician

SFAI Qatar

Key Responsibilities1. Identity &amp; Authentication<ul><li>Administer and support:</li><li>Active Directory (AD)</li><li>DNS &amp; Microsoft DHCP</li><li>AD Certificate Services</li><li>ADFS</li><li>Entra ID &amp; Entra Connect</li><li>Forefront Identity Manager (FIM)</li><li>Windows Hello for Business</li><li>Deploy and troubleshoot Active Directory GPOs.</li><li>Manage DNS records, DHCP reservations, and certificates.</li><li>Troubleshoot identity synchronization issues (Entra ID / FIM).</li></ul>2. Endpoint Security &amp; Device Management<ul><li>Manage and support:</li><li>Trellix Endpoint Security (ENS)</li><li>Microsoft Intune</li><li>Configuration Manager (SCCM)</li><li>Microsoft Purview</li><li>Troubleshoot failed deployments in SCCM.</li><li>Deploy DAT/engine updates via ePO.</li><li>Analyze and resolve performance or policy-related incidents.</li><li>Maintain and update Data Loss Prevention (DLP) policies.</li></ul>3. Messaging &amp; Collaboration<ul><li>Administer:</li><li>Exchange Online</li><li>Microsoft Teams</li><li>OneDrive for Business</li><li>Monitor and troubleshoot:</li><li>Mail flow issues using Message Trace</li><li>Teams/Webex meeting and media quality issues (CQD &amp; Call Analytics)</li><li>Validate and manage duplicate OneDrive data (Preservation Hold Library).</li></ul>4. Remote Access<ul><li>Support and troubleshoot:</li><li>Citrix Virtual Apps &amp; Desktops</li><li>Windows Terminal Services</li><li>Investigate session launch failures using Citrix tools (Director &amp; Studio).</li><li>Resolve RDP-related incidents.</li></ul>5. Cross-Functional Operational Duties<ul><li>Coordinate and track patch management for all Windows systems.</li><li>Manage incident, request, and task queues effectively.</li><li>Identify and implement process improvements.</li><li>Maintain technical documentation (architecture &amp; configurations).</li></ul>Secondary Responsibilities<ul><li>Handle Tier 1 escalations, resolve issues end-to-end, and identify improvements.</li></ul>Reporting &amp; Relationships<ul><li>Reports to Lead &ndash; IT Operations (Systems).</li><li>Works with internal IT teams and external vendors for support and issue resolution.</li></ul>Compliance &amp; Additional Duties<ul><li>Follow Safety, Health &amp; Environment (SHE) and quality standards.</li><li>Support Qatarization through mentoring and knowledge transfer.</li><li>Conduct knowledge sharing and create FAQs to improve First Call Resolution (FCR).</li><li>Participate in change management, DR planning, and audits.</li><li>Support process improvements and implement remediation actions.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in any Computer Science, Information Technology, Engineering, or Information Systems discipline</li><li>Experience: 5+ years in enterprise Windows systems administration with at least 2 years handling Tier 2/3 escalations.</li></ul>Technical Skills:<ul><li>Proven expertise administering Active Directory, Hybrid Entra ID, and DNS/DHCP core services.</li><li>Hands-on experience with Intunes / System Centre Configuration Manager (SCCM)</li><li>Solid understanding of the architecture and dependencies of Exchange Online,</li><li>Teams/Webex, and OneDrive.</li><li>Citrix Virtual Apps &amp; Desktops operations (Studio, Director, Workspace) and Windows RDS.</li><li>Working knowledge of Trellix ENS/DLP/Application Whitelisting</li><li>Scripting: PowerShell proficiency (functions, modules, REST/Graph calls).</li><li>Virtualization technologies</li><li>Certifications (Recommended): Microsoft Identity &amp; Access Administrator (SC-300),</li><li>MCSA/MCSE, Citrix CC-VAD, ITIL v4 Foundation.</li></ul>Business Skills<ul><li>Excellent written and spoken English.</li><li>Strong analytical problem-solving skills</li><li>Specialized technical expertise and broader IT knowledge</li><li>Compliance with risk, security, and continuity management principles</li></ul>Pay: QAR13,900.00 - QAR14,900.00 per hourApplication Question(s):<ul><li>Do you have bachelors in y Computer Science, Information Technology, Engineering, or Information Systems ?</li></ul>Experience:<ul><li>System Administration: 5 years (Preferred)</li><li>Handling Tier 2/3 Escalations: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>QID (Preferred)</li></ul>Work Location: In person

Systems Administration Consultant

The Role
 Feasibility Manager – Qatar CLIENT Linum Consult’s client is a major organisation in Qatar. They are currently seeking a Feasibility Manager to join their team in Doha. RESPONSIBILITIES • Preparing detailed, high-quality research, financial analysis, and other analytical work for senior staff, recommending sound portfolio investment decisions that seek good returns and minimising the risk of losses • Distilling economic, legal, political, market, and other analytical factors into summaries to quantify the impact that those may have on the project risk/rewards for each project • Conducting property-level financial analysis including equity/debt modelling, structured return modelling, return/risk analysis, and pro-forma cashflow analyses • Preparing presentation materials and reports for the Director, Portfolio Management Investments, and Head of Portfolio Management Investments • Developing consistent standardised methodologies that provide a streamlined way of reporting to management, in line with the company’s core processes
 
Requirements
 PROFILE • Bachelor’s degree in Investment Management or Business-related subject, preferably with an MBA or CFA chartership • 10 years’ experience in an analytical role, with a strong focus on valuation, investment, and finance • Previous experience within a blue-chip real estate valuation company, developer, or investment advisory team with actionable investment experience in an international environment would be preferred, or non-real estate experience working for an advisory firm will also be considered • Good knowledge of Qatari culture, with a strong background of working in the country • Excellent communication skills in spoken and written English • Due to our client’s ongoing commitment to Qatarization, our client’s first preference is to interview Qatari nationals for this opportunity.
 
About the company
 Linum Consult is a niche global consultancy specialising in international recruitment of white collar workers across the Construction & Engineering, Mining and Oil & Gas sectors. We provide a full 360 consultancy service for clients, candidates and partners to eliminate the potential pitfalls of international mobilisation. All Linum Consultants are industry experts with in country, international, multi-cultural experience. We provide precise market information combined with local knowledge to help facilitate informed decisions that are often life changing.

Feasibility Manager

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