assistant manager administration Jobs in Karachi

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international customer support executive

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administration supervisor Jobs in Karachi

administration supervisor

customer support manager

Forsee Logistics

<p><b>Job Title:</b> Customer Support Executive (Sales Department)<br/><b>Shift:</b> Night Shift (6:00 PM-3:00 AM)<br/><b>Office Location: </b>Block 13, Gulistan e Johar, Karachi</p><p><b>Job Summary:</b></p><p>We are looking for a dedicated and customer-focused <b>Customer Support Executive</b> to join our team for the night shift. The ideal candidate must have <b>excellent English communication skills</b> and a strong ability to handle customer queries efficiently and professionally.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle customer inquiries via phone, email, or chat in a timely and professional manner</li><li>Provide accurate information and resolve customer issues effectively</li><li>Maintain a high level of customer satisfaction through clear and polite communication</li><li>Document customer interactions and update records accurately</li><li>Escalate complex issues to the relevant department when required</li><li>Follow company policies, procedures, and quality standards</li><li>Proactively contact clients to present and promote company services.</li><li>Achieve monthly shipment targets while consistently meeting daily KPIs</li><li>Handle inbound and outbound client communications via phone.</li></ul><p><b>Requirements:</b></p><ul><li>Excellent verbal and written English communication skills</li><li>Ability to work independently during night shifts</li><li>Strong problem-solving and interpersonal skills</li><li>Customer-oriented mindset with a positive attitude</li><li>Basic computer skills and familiarity with CRM systems (preferred)</li><li>Prior customer support or call center experience is a plus</li></ul><p><b>What We Offer</b></p><ul><li>Market competitive salary</li><li><b>Uncapped commission structure</b></li><li>Transportation services for female employees</li><li>Zero-pressure working environment</li><li>Fun workplace culture (yes, we&rsquo;ll make you a table tennis pro)</li><li>Supportive and friendly team environment</li><li>Complete training provided</li><li>Transportation facility provided for female employees residing in North Nazimabad, Buffer Zone, F.B Area, Gulshan-e-Iqbal, and Gulistan-e-Johar. Female employees residing outside these areas will be eligible for a transportation allowance.</li></ul><p>Pay: Up to Rs80,000.00 per month</p><p>Work Location: In person</p>

Customer Support Executive - 6PM to 3AM

Softhru

<p><b>Techsol IT </b>is looking for International Sales Executives to join our team.</p><p><b>Key Responsibilities:</b><br/>Communicate with international clients via live chat and phone calls.<br/>Negotiate contracts and close deals with prospective clients.<br/>Prepare and discuss pricing, promotions, and customized offers.</p><p><b>Requirements:</b><br/>6 months to 1 year of experience in International sales or Customer Support.<br/>Good understanding of the sales process and client handling.<br/>Fluent English communication skills.<br/>Strong typing and multitasking abilities.</p><p><b>Location: Shahre Faisal</b><br/><b>Shift: (03:00 PM&ndash; 12:00 AM)&amp; (9:00 PM &ndash; 06:00 AM)</b><br/><b>Days: Monday to Saturday</b></p><p>Pay: Rs55,000.00 - Rs75,000.00 per month</p><p>Work Location: On the road</p>

International Customer Support Executive

Mega Marketing Network

<p><b>Relationship Manager (Client Success Executive)</b></p><p>Company: Shaadi.org.pk</p><p>Are you someone who genuinely cares about people?</p><p>Can you listen patiently, understand emotions, and help people solve their problems?</p><p>Shaadi.org.pk is looking for a Relationship Manager who will act as a bridge between our clients and matchmaking team to ensure every client receives exceptional service and support.</p><p>Posts Available at: DHA and Gulshan-e-Iqbal, Karachi.</p><p>Days and Timing: Mon to Sat | 10 am to 7 pm | Full Time | Office Based Only</p><p>Key Responsibilities:</p><ul><li>Call clients regularly and understand their experience.</li><li>Listen to concerns, complaints, and feedback professionally.</li><li>Ensure clients feel valued, respected, and heard.</li><li>Coordinate with matchmakers to resolve client issues.</li><li>Follow up on pending matters until resolution.</li><li>Maintain accurate records of client interactions.</li><li>Improve customer satisfaction and retention.</li></ul><p>Required Qualities:</p><p>✓ Female Only<br/>✓ Graduate from good university<br/>✓ Minimum 5+ Years Experience<br/>✓ Age above 27<br/>✓ Excellent command and speed on computer, Google Sheets, CRM, Internet, AI Tools<br/>✓ Excellent communication skills (Urdu and English)<br/>✓ Pleasant and professional phone manner<br/>✓ Strong listening skills<br/>✓ Empathetic and patient personality<br/>✓ Ability to handle complaints calmly<br/>✓ Customer-service mindset<br/>✓ Emotional intelligence and maturity<br/>✓ Problem-solving ability<br/>✓ Professional ethics and confidentiality</p><p>Preferred Experience of minimum 5+ Years:</p><ul><li>Customer Service</li><li>Relationship Management</li><li>Call Center</li><li>Marriage Bureau</li><li>Counseling Support</li><li>Client Success</li></ul><p>Package:</p><ul><li>Fixed Salary</li><li>Client Retention Success Award</li><li>Client Referral Award</li><li>Medical Reward</li><li>Food Reward</li><li>Top Performer Reward</li><li>Transport (Bike/Scotty/Car) Reward</li><li>Bi-annual Performance Bonus</li><li>Bi-annual Increment</li></ul><p><b>At Shaadi.org.pk, we don't just hire people&mdash;we hire individuals who genuinely care about helping families and building successful relationships.</b></p><p>Apply Now and become the voice of trust for thousands of families.</p><p>Pay: Rs100,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Relationship Manager: 5 years (Preferred)</li></ul><p>Language:</p><ul><li>English Language (Preferred)</li></ul><p>Location:</p><ul><li>Karachi (Preferred)</li></ul><p>Work Location: In person</p>

Relationship Manager (Client Success Executive)

Meraj limited

<p><b>Sales &amp; Marketing Manager</b></p><p><b>Department:</b> Sales &amp; Marketing<br/><b>Education:</b> BE Mechanical / Automotive Engineering with MBA (Marketing Preferred)<br/><b>Experience:</b> 8+ Years<br/><b>Industry Preference:</b> Automotive, Truck Manufacturing, Specialized Vehicles</p><p><b>Job Summary</b></p><p>We are looking for a dynamic and result-oriented Sales &amp; Marketing Manager to lead business development, customer engagement, and marketing activities within the automotive and specialized vehicle sector. The ideal candidate should possess strong technical and commercial understanding with proven experience in lead generation, tender handling, and strategic marketing.</p><p><b>Key Responsibilities</b></p><ul><li>Develop and implement sales and marketing strategies to achieve business targets</li><li>Generate new business leads and expand customer base</li><li>Manage customer relationships and key client accounts</li><li>Handle tender submissions, technical proposals, and bid documentation</li><li>Coordinate with internal departments for project execution and customer support</li><li>Conduct market research and competitor analysis</li><li>Manage digital and social media marketing campaigns</li><li>Prepare sales forecasts, reports, and business presentations</li><li>Represent the company in client meetings, exhibitions, and industry events</li><li>Identify opportunities in automotive, truck manufacturing, and specialized vehicle markets</li></ul><p><b>Required Skills</b></p><ul><li>Strong lead generation and business development skills</li><li>Experience in tender management and proposal preparation</li><li>Excellent customer relationship management abilities</li><li>Knowledge of social media and digital marketing strategies</li><li>Strong communication, negotiation, and presentation skills</li><li>Technical understanding of automotive and engineering products</li><li>Proficiency in Microsoft Office and reporting tools</li></ul><p>Work Location: In person</p>

Sales & Marketing Manager

Esire Inc

<p>The role is responsible for handling customer support across multiple domains through live chat and email during the night shift. The position requires timely responses, quality customer communication, and maintaining service standards aligned with CSAT goals. The role also includes managing Flexi and return-related processes accurately, reviewing customer concerns to identify repeated issues, and supporting improvements in internal processes and website experience.</p><p><b>Key Responsibilities:</b></p><p>● Handle live chat support for multiple domains while ensuring quick and effective customer responses.</p><p>● Maintain an average chat handling time of approximately 5 minutes without compromising service quality.</p><p>● Review chatbot conversations to identify incorrect, incomplete, or unresolved responses and create follow-up tickets where required.</p><p>● Assist the on-shift Customer Support representative during high chat volume or peak workload periods.</p><p>● Manage email support for assigned domains, ensuring replies are accurate, professional, timely, and aligned with CSAT expectations.</p><p>● Achieve daily productivity targets, including an expected average of 80&ndash;100 resolved emails and 20+ live chats per shift.</p><p>● Coordinate with the morning support team during increased email volume or pending workload, as instructed by the Manager.</p><p>● Process Flexi, return, and related customer requests accurately while ensuring a smooth and hassle-free customer experience.</p><p>● Provide additional operational support during peak seasons according to domain and business requirements.</p><p>● Identify recurring customer complaints, service gaps, or website-related issues and share practical suggestions for improvement.</p><p><b>Work Location &amp; Shift Structure:</b></p><p>Selected candidates will undergo an initial 2-month in-house training program during the day shift. After successful completion of the training period, the role will move to a remote night-shift arrangement, based on performance, business needs, and domain requirements. Shift timings may remain flexible depending on operational requirements.</p><p>Application Question(s):</p><ul><li>What's your current salary? </li><li>What's your notice period? </li></ul><p>Work Location: In person</p>

Chat & Email Support Executive - Night Shift

Muhammad Shafi Tanneries ( Pvt ) Ltd

<p><b>Position: Sr. Executive &ndash; EHS &amp; Compliance</b><br/><b>Experience: Minimum 3- 5 years of EHS audit and compliance experience (Leather industry is preferred)</b><br/><b>Department: Compliance</b><br/><b>Location: SITE Area, Karachi</b><br/><b>Reports To: Assistant Manager / Manager Procurement</b></p><p><b>Job Description</b></p><p>We are seeking a qualified and experienced <b>Sr. Executive &ndash; EHS &amp; Compliance</b> to join our team in the leather industry. The ideal candidate should have strong knowledge of EHS systems, ISO standards, compliance requirements, and audit procedures.</p><p><b>Responsibilities</b></p><ul><li>Implement and monitor EHS &amp; compliance policies and procedures</li><li>Conduct internal EHS audits and compliance inspections</li><li>Ensure compliance with <b>ISO 14001:2014</b> and customer requirements</li><li>Prepare audit reports, corrective actions, and compliance documentation</li><li>Coordinate with departments for closure of audit observations</li><li>Maintain records related to safety, environment, and compliance activities</li><li>Support management during external audits and customer visits</li><li>Promote awareness regarding workplace safety and environmental practices</li></ul><p><b>Experience</b></p><ul><li>Graduate degree from a recognized institution</li><li>Certification in <b>Lead Auditor Course &ndash; ISO 14001:2014</b></li><li>Minimum <b>3&ndash;5 years of EHS audit and compliance experience</b></li><li>Strong understanding of <b>ISO 14001:2014 requirements</b></li><li>Knowledge of <b>social compliance standards and customer-specific codes of conduct</b></li><li>Good communication, documentation, and reporting skills</li><li>Proficiency in <b>MS Office (Excel, Word, Outlook)</b></li><li>Ability to coordinate with departments for implementation of EHS standards</li></ul><p><b>How to Apply:</b></p><p>&middot; Please send your resume hasanali.ho@shafi.com with Mention &ldquo;<b>Sr. Executive &ndash; EHS &amp; Compliance</b>&rdquo; in the subject line.</p><p>&middot; Mention current salary in email</p><p><b>Note: </b><br/>Compensation will be determined based on the candidate&rsquo;s experience and skill set.</p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs80,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your current salary?</li><li>What is your age?</li><li>What is your Notice period ?  (30 days, 15 days, 1 week, Immediate)</li><li>Do you have your own conveyance?</li><li>What is your current residential area ? </li><li>What is your current designation?</li><li>What is your expected salary?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Work Location: In person</p>

Sr. Executive – EHS & Compliance

Crescent Steel & Allied Products

<div><div><div><p>Crescent Steel and Allied Products Limited is a multi business organization spread over four campuses with over 500 employees. We are currently inviting applications from dynamic individuals whose values align with ours for the position of Manager Marketing and Sales.
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The position is responsible to optimize the operational and administrative functions of the marketing and sales department, ensuring efficient execution and strategic alignment with organizational goals. Standard (not exhaustive) requirements of the position are listed below:
</p></div></div><div><div><div><div><div><div><p>Job Title</p>
</div><div><p>Manager Marketing and Sales</p>
</div></div></div><div><div><div><p>Location</p>
</div><div><p>Head Office, Karachi</p>
</div></div></div><div><div><div><p>Age</p>
</div><div><p>Up to 34 years</p>
</div></div></div><div><div><div><p>Education / Qualification</p>
</div><div><p>BBA (Marketing) / MBA will be preferred</p>
</div></div></div><div><div><div><p>Salary Range (PKR)</p>
</div><div><p>Market compatible</p>
</div></div></div><div><div><div><p>Experience</p>
</div><div><p>8 - 10 years</p>
</div></div></div><div><div><div><p>Last Date of Application</p>
</div><div><p>June 15, 2026</p>
</div></div></div><div><div><div><p>Job Description</p>
</div><p></p><div><div><ul><li>Manage client contract executions</li></ul>
<ul><li>Support HoM&amp;S in strategic tasks and new business development</li></ul>
<ul><li>Generate leads via client visits, participation in exhibitions/events, cold calling, etc</li></ul>
<ul><li>Manage client visits to the factory (Nooriabad)</li></ul>
<ul><li>Collect, analyse, and present primary data to management for better decision making</li></ul>
<ul><li>Secondary data research to help us get business leads and to engage relevant organizations</li></ul>
<ul><li>Tender and other necessary documents preparation/submission and subsequent order management</li></ul>
<ul><li>Liaison with customer regarding in-hand and upcoming projects, resolution of issues, etc</li></ul>
<ul><li>Preparation/submission of claims (where needed) and resolution of disputes/litigations (if any)</li></ul>
<ul><li>Manage internal/external audits</li></ul>
<ul><li>ERP order management</li></ul>
<ul><li>Manage Marketing and Sales databases</li></ul>
<ul><li>Manage performance of subordinates</li></ul>
<ul><li>Ensure optimal customer satisfaction</li></ul>
<ul><li>Management of line pipe logistics</li></ul>
<ul><li>Follow-up for receivable from debtors</li></ul>
<ul><li>Implement API/QHSE procedures and ensure product/process quality.</li></ul>
</div>
</div></div></div><p></p><div><div><div><p>Skills Required</p>
</div><p></p><div><p><b>Behavioral:</b></p>
<ul>
<li>Negotiation Skills</li>
<li>Interpersonal Skills</li>
<li>Emotional Intelligence</li>
<li>Analytical Thinking</li>
<li>Multi-Tasking</li>
<li>Flexibility and Adaptability</li>
<li>Planning and Organizing</li>
<li>Integrity</li>
<li>Responsiveness</li>
<li>Creativity</li>
<li>Persuasion</li>
<li>Enterprising</li>
<li>Problem Solving</li>
<li>Courage and Conviction</li>
<li>Self-Confidence</li>
<li>Initiative</li>
<li>Ethics (Compliance, Fraud, Abuse, Business)</li></ul><br>
<p></p>
</div><p></p><div><p><b>Technical:</b></p>
<ul>
<li>Strategic Marketing Management</li>
<li>B2B Marketing</li>
<li>Data Analytics (Power BI and MS Office)</li>
<li>Sales Management</li>
<li>Market Knowledge</li>
<li>Budget and Control</li>
<li>Conflict Management</li>
<li>Team Work and Cooperation</li>
<li>Coaching and Mentoring</li>
<li>Communication Skills</li>
<li>Contract Management</li>
<li>Product Knowledge</li>
<li>Customer Relationship Management</li>
<li>ERP System</li>
<li>Tendering Process</li>
<li>ISO Citation</li></ul></div></div></div></div></div></div></div><p></p>

Manager Marketing and Sales

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