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customer service representative Jobs in Dubai

customer service representative

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customer support representative

FLOMIC FREIGHT & LOGISTICS LLC

Job Title: Customer Service Representative Company: Flomic Balikbayan Cargo Location: Dubai and Abu Dhabi, UAE Job Type: Full-TimeJob Description: Flomic Balikbayan Cargo is looking for a friendly, reliable, and customer-oriented Customer Service Representative to join our Dubai and Abu Dhabi team. The ideal candidate will assist customers with inquiries, bookings, and shipment concerns while delivering excellent service.Key Responsibilities:<ul><li>Assist customers with booking pick-up and delivery of balikbayan boxes</li><li>Respond to inquiries via phone, WhatsApp, and social media</li><li>Provide accurate information about rates, schedules, and promotions</li><li>Go live on Facebook/TikTok occasionally to promote services and engage customers</li><li>Support marketing activities when needed</li><li>Handle customer concerns and complaints professionally</li><li>Update customer records and prepare basic reports</li><li>Promote company services and special offers</li></ul>Requirements:✔ Previous customer service experience (preferred) ✔ Confident and presentable on social media live ✔ Good communication skills in English (Tagalog is a plus) ✔ Basic knowledge of Facebook, TikTok &amp; Instagram ✔ Energetic, friendly, and customer-oriented ✔ Must be currently based in UAEWhat We Offer:<ul><li>Competitive salary</li><li>Supportive and friendly work environment</li><li>Opportunity for long-term employment</li></ul>You may send your CV to phlcargo@flomic.ae or balikbayan@flomic.ae.We look forward to receiving your application!Work Location: In person

Customer Service Representative

AkzoNobel

<div>
 
 About AkzoNobel
 
 
 
 Since 1792, we&rsquo;ve been supplying the innovative paints and coatings that help to color people&rsquo;s lives and protect what matters most. Our world class portfolio of brands &ndash; including Dulux, International, Sikkens and Interpon &ndash; is trusted by customers around the globe. We&rsquo;re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It&rsquo;s what you&rsquo;d expect from a pioneering and long-established paints company that&rsquo;s dedicated to providing sustainable solutions and preserving the best of what we have today &ndash; while creating an even better tomorrow. Let&rsquo;s paint the future together.
 
 
 For more information please visit www.akzonobel.com
 
 
 &copy; 2024 Akzo Nobel N.V. All rights reserved.
 
 
 
 Job Purpose
 
 
 
 We are seeking a dedicated Customer Service Representative to oversee order related operations across Middle Eastern countries for Industrial Coatings (Metal) Middle East. The ideal candidate will liaise with our customers, manage end-to-end order processing, and collaborate with various internal teams to ensure exceptional service delivery
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Managing essential day-to-day duties and handling activities across Middle East countries for Industrial Coating Customers.
 </li>
 <li>
 Dealing with the Customers to service their orders.
 </li>
 <li>
 Processing end to end orders including delivery related, TAS (PO, GRN and invoicing).
 </li>
 <li>
 Collaborating closely with Supply/Sales/Demand and Logistic and serving as the initial point of contact for all type of customer related enquiries.
 </li>
 <li>
 To Manage and review task like OTIF, SLOB, and Back Orders.
 </li>
 <li>
 To manage order receipt eA cintly, prioritising timely order processing and good customer interactions and relationships
 </li>
 <li>
 Manages the order-to-cash process with excellence in order processing
 </li>
 <li>
 Registers and processes customer orders in the ERP system received via, electronic mail, and phone or through other contact with the customer.
 </li>
 <li>
 Ensures order processing is handled with accuracy.
 </li>
 <li>
 Raises issues in delivery, documentation and/or invoices process with Supervisor.
 </li>
 <li>
 Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.
 </li>
 <li>
 Obtains adequate customer and product knowledge to find solutions for customer needs (e.g. additional and/or alternative products).
 </li>
 <li>
 Makes proposals for improvements on work processes.
 </li>
 <li>
 Completes registering / filing / archiving of customer service-related documentation.
 </li>
 <li>
 Assures cooperation between customer service and field force regarding administration of customers' orders. Closely cooperates with the Planning,
 </li>
 <li>
 Logistics functions to maintain consistency in approach towards customer service in the organization.
 </li>
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 Adheres to all applicable corporate as well as site policies/procedures with regard to personal conduct/HS&amp;E standards and acts in compliance with all regulations.
 </li>
 <li>
 Timely and accurately upload final documents to customer invoice portals,ensuring error-free transactions.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 At least 3 years customer service experience required.
 </li>
 <li>
 University graduate or equivalent.
 </li>
 <li>
 This role requires written and spoken skills in English languages
 </li>
 <li>
 Knowledge of ERP SAP systems is mandatory.
 </li>
 <li>
 Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good interpersonal and communication skills.
 </li>
 <li>
 Must be able to work well in a team environment
 </li>
 <li>
 MS OA ce (xcel / Word / PowerPoint).
 </li>
 <li>
 Good customer service and negotiation skills.
 </li>
 <li>
 Able to manage time and prioritize activities actively, and must be able to execute tasks quickly and efficientlySound understanding of other functional areas: sales, supply chain, marketing and logistics.
 
 
 </li>
 </ul>
 At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
 
 
 Requisition ID: 53668
</div>

DNK Realestate

About the RoleDNK Real Estate is looking for enthusiastic and motivated Sales who are passionate about building a career in sales. No prior real estate experience is required&mdash;we provide comprehensive training, qualified leads, and ongoing support to help you succeed.Key Responsibilities<ul><li>Contact potential clients through company-provided leads.</li><li>Understand customer requirements and recommend suitable Dubai real estate projects.</li><li>Schedule meetings and property viewings for interested clients.</li><li>Follow up with prospects via phone, WhatsApp, email, and CRM.</li><li>Build and maintain strong customer relationships.</li><li>Update all customer interactions accurately in the CRM system.</li><li>Assist senior sales consultants in closing deals.</li><li>Achieve daily, weekly, and monthly sales targets.</li><li>Stay informed about new project launches, market trends, and developer offers.</li><li>Provide excellent customer service throughout the sales process.</li></ul>Requirements<ul><li>Bachelor's degree or equivalent qualification.</li><li>Fresh graduates are encouraged to apply.</li><li>Excellent communication and interpersonal skills.</li><li>Strong willingness to learn and grow in sales.</li><li>Positive attitude with a customer-focused approach.</li><li>Basic computer knowledge (MS Office and CRM knowledge is an advantage).</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Fluency in English is required; additional languages are a plus.</li></ul>Key Skills<ul><li>Communication Skills</li><li>Sales &amp; Negotiation</li><li>Customer Service</li><li>Relationship Building</li><li>Time Management</li><li>Active Listening</li><li>Problem Solving</li><li>Teamwork</li><li>Adaptability</li></ul>What We Offer<ul><li>Comprehensive Sales &amp; Product Training</li><li>Qualified Company Leads</li><li>Attractive Salary + Performance Incentives</li><li>Career Growth Opportunities</li><li>Employment Visa</li><li>Medical Insurance</li><li>Annual Leave as per UAE Labour Law</li><li>Friendly and Supportive Work Environment</li></ul>Why Join DNK Real Estate?At DNK Real Estate, we believe talent is built through learning and opportunity. Whether you're a recent graduate or looking to start your career in real estate, we'll equip you with the skills, mentorship, and resources needed to become a successful sales professional in Dubai's thriving property market.Pay: From AED5,000.00 per monthWork Location: In person

Atlantis The Palm

<div>Agent, Call Center
 
(20295) 
A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away. 
The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world&rsquo;s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay. 
Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.
About The Role
Are you passionate about engaging and helping multiple nationalities daily via call? Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? If you are, Atlantis, the Palm is looking for someone like you!
As Agent, Call Center, you will be the first point of contact with all guests you have to ensure that all needs are met and that they are assisted in a warm and personalized manner. You will keep a high energy and positive environment while working with a great team. Moreover, you will have to maintain an efficient and effective flow of information with the guest and all internal departments and handle external as well as internal calls with Forbes standards in mind.
About You
An ideal candidate will have a minimum of two years&rsquo; experience in the same role or a customer service position where handled large volume. You will have a strong work ethics and desire to continuously learn and develop at our resort. An addition language such as Arabic, Chinese, Italian, Spanish, French or German is advantageous. 
We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives. 
With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</div>

Agent, Call Center

Al Shaali Moto Trading L.l.C

Job Overview:<ul><li>Greet customers professionally and direct them to the appropriate sales or service personnel.</li><li>Manage incoming calls, inquiries, and appointment scheduling.</li><li>Maintain the showroom reception area, ensuring it is clean, organized, and presentable.</li><li>Assist with customer check-ins for test drives, service appointments, and walk-ins.</li><li>Handle basic administrative tasks such as logging visitor information, updating records, and managing correspondence.</li><li>Handle inquiries via phone, email, and walk-in visits.</li><li>Coordinate with sales and service teams to support daily operations.</li><li>Provide accurate information about showroom location, operating hours, and general services.</li><li>Support documentation processes, including scanning, filing, and preparing simple reports when required.</li></ul>Requirements:<ul><li>Previous experience as a receptionist or customer service representative (automotive industry experience is an advantage).</li><li>Strong communication and interpersonal skills.</li><li>Professional appearance and customer-focused attitude.</li><li>Ability to multitask and handle a fast-paced environment.</li><li>Proficiency in MS Office and basic administrative tools.</li><li>Fluency in English (Arabic or additional languages are an advantage).</li></ul>Work Environment:<ul><li>Front-desk, customer-facing role within a busy car showroom.</li><li>Requires a high level of professionalism and responsiveness.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your Nationality?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Receptionist

OUTSORSING

Urgent Hiring: Sales Representative &ndash; Visit Visa SalesCompany: Wizard Immigration Services Location: Business Bay, Dubai, UAE Job Type: Full-timeJob DescriptionWizard Immigration Services is looking for a motivated and results-driven Sales Representative to join our growing team. If you are passionate about sales, enjoy interacting with customers, and thrive in a target-driven environment, we'd love to hear from you.Key Responsibilities<ul><li>Promote and sell visa services to prospective and existing clients.</li><li>Generate new business through calls, referrals, social media, and networking.</li><li>Respond to customer inquiries and recommend suitable visa solutions.</li><li>Follow up with leads and convert inquiries into sales.</li><li>Build and maintain strong customer relationships.</li><li>Meet monthly sales targets.</li><li>Maintain accurate customer and sales records.</li></ul>Requirements<ul><li>Previous sales experience is required and fresh graduates with excellent communication and interpersonal skills are also encouraged to apply.</li><li>Experience in visa, travel, tourism, or immigration services is preferred but not mandatory.</li><li>UAE sales experience is an advantage; however, candidates with relevant sales experience in their home country are also encouraged to apply.</li><li>Excellent communication, negotiation, and customer service skills.</li><li>Fluency in English is required. Knowledge of Arabic, Hindi, Sinhala, or Urdu is an advantage.</li></ul>Benefits<ul><li>Competitive salary.</li><li>Attractive commission and performance-based incentives.</li><li>Career growth opportunities.</li><li>Ongoing training and a supportive work environment.</li></ul>How to ApplyInterested candidates are encouraged to apply through Indeed.Immediate joining preferred. Only shortlisted candidates will be contacted.Pay: AED2,000.00 - AED3,000.00 per monthWork Location: In person

Sales Representative

FALAFEL Damascus

Arabic-Speaking Customer Service RepresentativeJob Description:Visit offices and businesses to introduce our restaurant and services.Build relationships with potential customers.Bring in new business and corporate orders.Handle customer inquiries in Arabic and English.Follow up with clients and maintain good customer service.Report daily visits and new leads.Requirements:Fluent in Arabic (English is a plus).Good communication and customer service skills.Confident visiting offices and meeting new clients.Experience in sales or customer service is preferred.Valid UAE driving license is an advantage (if required).Pay: From AED1,500.00 per monthWork Location: In person

Customer Service Representative ( female Arabic speaking )

Explore 338+ Customer support representative in Dubai this August. Find roles across top companies and apply now to boost your career.

338 customer support representative jobs In Dubai

Customer Service Representative

Customer Service Representative

Customer Service Representative

Agent, Call Center

Receptionist

Sales Representative

Customer Service Representative ( female Arabic speaking )