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CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 5000(Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>3 years experience in Sales</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 5000 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, PermanentPay: Up to AED4,000.00 per month

Customer Service Representative female

Align Staffing Solutions

We are currently hiring for Customer Service Representative for one of our clients based in Dubai.Requirement - <ul><li>1 year experience in customer service role</li><li>Good communications skills</li><li>Fluency in speaking in Arabic and English mandatory.</li><li>Immediate joiners preferred</li></ul>Benefits - Employment Visa, Medical Life InsuranceWorking Days/Hours - 6 days working &amp; 10(9+1) hours duty with 1 hour break.People with visit visa/cancelled visa/own visa can apply.Apply now! Send your CV to: hiring@alignmanpower.com and mention- Customer Service Representative-Arabic Speaker in the Subject Line Or directly share your CV on WhatsApp at: 058 203 0330Job Types: Full-time, PermanentPay: AED3,300.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Customer Service Representative-Arabic Speaker

uPay Payment Services LLC

Job description:We are looking for a candidate to help the customers by listening to their queries and assisting them accordingly.Some of the roles, responsibilities and skills required are:- Must speak HINDI/URDU and ENGLISH (Arabic is a plus).- Excellent communication abilities, including written and verbal communication.- Handle calls in a consistently polite, professional and efficient manner.- Answer phones and messages, respond to customer requests and clarify the desired information.- Follow-up on customer inquiries that are not immediately resolved.- Take the extra mile to engage and help the customers.- Previous call center customer service experience is required.- Skills preffered: 3CX, Zendesk, FreshDesk, Bitrix24*This is not a typical telemarketing role where you&rsquo;ll be asked to generate leads or achieve targets on monthly basis, it&rsquo;s just a customer support position to provide better assistance and resolve our customer concerns*-------------------------------------------------Location: Al Barsha 1Working Hours: 9 AM &ndash; 6 PMNo. of Positions: 1Salary: 1,500-2,500 AED-------------------------------------------------To Apply: Mail-to: jobs@upay.ae with the subject CALL CENTER REPRESENTATIVE - Full Time.Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Will you be able to join Immediately? </li></ul>Work Location: In person

Customer Service Representative Full Time

Al-Futtaim

<div>Job Requisition ID: 177150
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
The Customer Support Representative is responsible for handling customer inquiries for Linde parts sales, ensuring swift and accurate processing and delivery of orders. The role requires maintaining high customer satisfaction, meeting individual parts revenue targets, and achieving budgeted sales revenue targets. The incumbent plays a critical role in both customer interaction and logistics coordination to fulfill customer needs while also handling payment collection and invoice explanations. Success in this role requires excellent interpersonal skills, technical knowledge, and a strong drive for achieving high customer service standards.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Customer Interaction</h4> 
<ul><li>
Attend promptly and greet customers with a smile.</li><li>
Ask open-ended questions and record customer requests without delay.</li><li>
Collect accurate symptoms of complaints from the customer for quick resolutions.</li><li>
Empathize and clarify customer requests.</li></ul><h4 class="jobSectionHeader"> 
Parts Order Management</h4> 
<ul><li>
Ensure an adequate number of orders as per the business flow.</li><li>
Explain the content of order in detail to customers.</li><li>
Check parts order status and promise correct delivery time.</li><li>
Provide proper cost estimate and delivery time to customers.</li><li>
Minimize return orders from customers.</li></ul><h4 class="jobSectionHeader"> 
Active Delivery</h4> 
<ul><li>
Ensure keeping promised delivery time to customers.</li><li>
Coordinate with the parts department to ensure order completion on time.</li><li>
Update customers on order status and completion.</li><li>
Check and ensure accordance of invoice and delivery performed.</li><li>
Inform customer after order completion and agree on payment time.</li><li>
Explain the parts order and invoice to guide the cashier.</li><li>
Deliver the parts in person or arrange delivery.</li></ul><h4 class="jobSectionHeader"> 
Parts Revenue Targets</h4> 
<ul><li>
Achieve given revenue targets.</li><li>
Promote value-added parts sales.</li><li>
Ensure monthly overdues are not more than agreed targets.</li></ul><h4 class="jobSectionHeader"> 
Customer Satisfaction</h4> 
<ul><li>
Obtain high standards of Customer Service Values.</li><li>
Resolve customer concerns at the earliest time to ensure satisfaction.</li><li>
Achieve high CSV Reports / Scores and AFAG Standards Reports / Scores.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Customer service skills and ability to handle customer requests effectively.</li><li>
Technical understanding of automotive parts and service processes.</li><li>
Strong communication and interpersonal skills.</li><li>
Proficiency in MS Office and ERP systems for business process management.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Diploma or Bachelor of Automobile/Mechanical Engineering.</li><li>
3 to 5 years overall experience in automobile dealership, with at least 3 years in Service Dept. as a Service Advisor, preferably in Buses/Commercial Vehicles.</li><li>
Proficiency in automotive dealer/distributor business processes and MS office applications, including ERP.</li><li>
Skills in customer handling and communication, with logical thinking to understand technical problems.</li><li>
Customer service orientation, honesty, responsibility, cultural sensitivity, and ability to work in teams.</li></ul> 
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Foreman

Concentrix

<div>
 
 
 Job Title:
 
 
 
 
 Customer Service Advisor - Arabic and English Speaker - Dubai
 
 
 
 
 Job Description:
 
 
 
 
 Join Concentrix Team today!
 
 
 
 
 Job Description
 
 
 
 
 Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers". We're recognized with awards like "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
 
 
 We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.
 
 
 
 
 Career Growth And Personal Development:
 
 
 
 
 This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.
 
 
 Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.
 
 
 
 
 What You Will Do In This Role:
 
 
 
 
 
 As a Customer Service Representative, you will:
 
 
 
 <ul>
 <li>
 Review customer requests and expectations and respond to them according to their needs and situations
 </li>
 <li>
 Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
 </li>
 <li>
 Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives
 </li>
 <li>
 Champion better brand experiences for our customers and clients
 </li>
 <li>
 Your qualifications:
 
 
 </li>
 </ul>
 We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 
 
 Concentrix Is a Great Match If You:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or diploma in any related field
 </li>
 <li>
 Are proficient or bilingual in Arabic and English
 </li>
 <li>
 Are proactive, self-motivated, and solution-oriented
 </li>
 <li>
 Can work rotating and weekend shifts
 
 
 </li>
 </ul>
 Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.
</div>

Customer Service Advisor - Arabic and English Speaker - Dubai

Dieu cars garage

we are hiring '' Female Customer Service Representativeor '' fluent in Arabic &amp; English to join our team.Location: Dubai , Nad Al HamarKey Responsibilities:<ul><li>Communicate professionally with buyers and sellers regarding number plate listings</li></ul><ul><li>Review and verify listed number plates and ensure price accuracy</li></ul><ul><li>Coordinate with the marketing team regarding featured and recent number plates</li></ul><ul><li>Handle customer complaints and customer queries efficiently</li></ul><ul><li>Provide outstanding support in both Arabic and English</li></ul>Requirements:<ul><li>Fluency in Arabic and English</li></ul><ul><li>Strong communication and problem-solving skills</li></ul><ul><li>Experience in customer service</li></ul><ul><li>Organized, detail-oriented, and proactive</li></ul>If you&rsquo;re passionate about customer service we&rsquo;d love to hear from you.Please send your CV via LinkedIn message or email us at D.555777c@gmail.comJob Type: Full-timePay: AED2,000.00 - AED5,000.00 per monthWork Location: In person

Customer Service Representative

TALENTMATE

<div>
 
 Job Description
 
 
 
 The Customer Relations Executive is a pivotal role within our organization, dedicated to enhancing customer satisfaction and fostering long-term relationships. This position requires a personable and detail-oriented individual who can effectively manage diverse customer interactions and support the company's growth objectives. The ideal candidate will possess excellent communication skills, the ability to resolve conflicts tactfully, and a proactive approach to addressing customer needs. Responsibilities include managing customer queries, providing timely solutions, and working closely with other departments to ensure customer satisfaction. A successful Customer Relations Executive will be empathetic, organized, and committed to providing a stellar customer experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries via email and phone.
 </li>
 <li>
 Maintain detailed records of customer interactions and transactions for reference.
 </li>
 <li>
 Collaborate with sales and technical teams to resolve customer issues efficiently.
 </li>
 <li>
 Analyze customer feedback and suggest improvements to products and services.
 </li>
 <li>
 Provide accurate information regarding product features, prices, and services.
 </li>
 <li>
 Monitor customer satisfaction levels and develop plans to enhance services.
 </li>
 <li>
 Identify and escalate complex or unresolved issues to senior management.
 </li>
 <li>
 Create and update customer support documents to improve service delivery.
 </li>
 <li>
 Participate in training programs to improve customer service abilities.
 </li>
 <li>
 Contribute insights towards strategic planning to boost customer retention.
 </li>
 <li>
 Support the development and implementation of customer relationship policies.
 </li>
 <li>
 Manage sensitive customer information with confidentiality and discretion.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Marketing, or related field preferred.
 </li>
 <li>
 Proven experience in customer service or client-facing positions is required.
 </li>
 <li>
 Strong communication and interpersonal skills with the ability to listen actively.
 </li>
 <li>
 Excellent problem-solving abilities and keen attention to detail is essential.
 </li>
 <li>
 Proficient in using CRM software and Microsoft Office Suite applications.
 </li>
 <li>
 Ability to handle multiple tasks and prioritize effectively under pressure.
 </li>
 <li>
 Proactive attitude with a customer-centric approach to service delivery.
 
 
 </li>
 </ul>
 Job Details
 
 
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.talentmate.com Job Function: Customer Service Company Industry/
 
 
 Sector: Recruitment &amp; Staffing
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Customer Relations Executive 01A26

Explore 1826+ Customer support representative in Dubai this April. Find roles across top companies and apply now to boost your career.