receptionist

sales executive

telesales executive

sales manager

account manager

customer support representative

Just Fix Facilities Management Services

We are looking for Customer Service Representative for our E-Commerce company, located in Downtown, DubaiMust have experience as a CSR in an e-commerce company in UAE for a minimum of 2 yearsEnglish proficiency is a mustImmediate joiner for nowPay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have as a Customer Service Representative in E-Commerce company?</li><li>Nationality?</li><li>Gender?</li><li>Age?</li><li>Expected salary?</li><li>What is your visa?</li><li>When you can join/</li></ul>Work Location: In person

E-Commerce-Customer Service Representative

Concentrix

<div>
 
 
 Job Title:
 
 
 
 
 Customer Service Advisor - Arabic and English Speaker - Dubai
 
 
 
 
 Job Description:
 
 
 
 
 Join Concentrix Team today!
 
 
 
 
 Job Description
 
 
 
 
 Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers". We're recognized with awards like "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
 
 
 We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.
 
 
 
 
 Career Growth And Personal Development:
 
 
 
 
 This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.
 
 
 Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.
 
 
 
 
 What You Will Do In This Role:
 
 
 
 
 
 As a Customer Service Representative, you will:
 
 
 
 <ul>
 <li>
 Review customer requests and expectations and respond to them according to their needs and situations
 </li>
 <li>
 Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
 </li>
 <li>
 Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives
 </li>
 <li>
 Champion better brand experiences for our customers and clients
 </li>
 <li>
 Your qualifications:
 
 
 </li>
 </ul>
 We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 
 
 Concentrix Is a Great Match If You:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or diploma in any related field
 </li>
 <li>
 Are proficient or bilingual in Arabic and English
 </li>
 <li>
 Are proactive, self-motivated, and solution-oriented
 </li>
 <li>
 Can work rotating and weekend shifts
 
 
 </li>
 </ul>
 Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.
</div>

Customer Service Advisor - Arabic and English Speaker - Dubai

Duserve Facilities Management

<div>**Please submit your application with subject line as for the Job applying for, and if you only MEET the requirements. Interested candidates may submit their CV, /Resume, passport, visa copy, notice period and salary expectations to careers@duservefm.ae** 

Job purpose:
To provide administrative and customer support, manning the reception counter and other duties according to the defined standards and policies. 

Key accountabilities:
Description Performance Indicators:
<ul><li>Customer Service Management: Meet and greet clients and visitors. Attend to customer calls and respond to emails in timely and professional manners. Assign the leads received from all channels. Responsible for the Agent agreements and commissions. Support in the renewal of agreements for existing customers</li>
<li>Information Security Risk (ISR) Compliances: Be responsible for ensuring confidentiality, integrity, and availability of business information are maintained by adhering to the corporation&rsquo;s information security policies, processes, and programs. Stay always informed about the changes in the corporation&rsquo;s information security management system and ensure compliance with existing and future information security regulations.</li></ul> 

Job Description:
<ul><li>Policies and procedures: Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</li>
<li>QHSSE: Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed</li>
<li>AD-HOC REQUESTS: Perform additional duties commensurate with the current role, as and when requested by the direct manager. Train, develop and mentor UAE Nationals, if assigned</li></ul> 

Knowledge &amp; Technical Skills:
<ul><li>Administrative Know-how</li>
<li>Effective communication skills</li>
<li>Reports preparation</li></ul> 

Minimum Education:
<ul><li>Bachelor&rsquo;s Degree in any discipline or equivalent or Undergraduate with adequate experiences.</li></ul> 

Minimum Experience:
<ul><li>Minimum 3 years&rsquo; experience in similar role for similar industry.</li></ul> 

<div>Location: Dubai, UAE</div></div>

Customer Service Representative

Confidential

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a dedicated and customer-focused Contact Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound customer interactions, providing exceptional service, and resolving inquiries efficiently. This role requires excellent communication skills, problem-solving abilities, and a passion for helping others.
 
 
 
 
 
 
 Job Type: Permanent
 
 
 
 
 Salary: 6000 AED
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 1. Customer Interaction:
 
 
 <ul>
 <li>
 Handle inbound and outbound calls, emails, and chats in a professional and timely manner.
 </li>
 <li>
 Assist customers with inquiries, complaints, product/service information, and issue resolution.
 </li>
 <li>
 Provide accurate and complete information to customers while maintaining a high level of professionalism.
 </li>
 </ul>
 
 
 
 
 
 2. Problem Resolution:
 
 
 <ul>
 <li>
 Identify and escalate priority issues to the appropriate department or supervisor.
 </li>
 <li>
 Follow up on customer inquiries and ensure timely resolution of issues.
 </li>
 <li>
 Document all customer interactions and transactions in the CRM system.
 </li>
 </ul>
 
 
 
 
 
 3. Customer Satisfaction:
 
 
 <ul>
 <li>
 Strive to meet or exceed performance metrics, including call quality, response time, and customer satisfaction scores.
 </li>
 <li>
 Build rapport with customers and maintain a positive, empathetic, and professional attitude
 </li>
 </ul>
 
 
 
 
 
 4. Product/Service Knowledge:
 
 
 <ul>
 <li>
 Stay up-to-date on company products, services, policies, and procedures.
 </li>
 <li>
 Provide recommendations and upsell/cross-sell products or services when appropriate.
 </li>
 </ul>
 
 
 
 
 
 5. Team Collaboration:
 
 
 <ul>
 <li>
 Work collaboratively with team members and other departments to ensure a seamless customer experience.
 </li>
 <li>
 Participate in training sessions and team meetings to improve skills and knowledge.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 High school diploma or equivalent; college degree preferred.
 </li>
 <li>
 Proven experience in a customer service or contact center role is a plus.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong active listening and problem-solving abilities.
 </li>
 <li>
 Proficiency in using computers, CRM software, and contact center tools.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Patience, empathy, and a positive attitude when dealing with customers.
 </li>
 <li>
 Flexibility to work in shifts, including evenings, nights, weekends, and holidays if required
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Fluent or multilingual abilities are a plus.
 </li>
 <li>
 Experience in handling customer inquiries via phone, email, and live chat.
 </li>
 <li>
 Knowledge of the industry or product line offered by the company.
 </li>
 </ul>
</div>

Vivandi

**This role is strictly for candidates currently based in the UAE with experience as a medical representative. Candidates without relevant field experience will not be considered.**Summary:Vivandi Distribution is hiring a results-driven and well-connected medical representative to expand its oral care product range in Dubai. The role requires relevant industry experience and a strong network within the medical and pharmacy community.Key Responsibilities:<ul><li>Promote and drive sales of oral care products across assigned territories</li><li>Build and maintain strong relationships with doctors, pharmacists, and healthcare professionals</li><li>Conduct regular visits to clinics, hospitals, and pharmacies</li><li>Identify new business opportunities and expand customer base</li><li>Achieve sales targets and ensure market penetration</li><li>Organize product presentations, campaigns, and awareness programs</li><li>Provide market feedback, competitor insights, and customer trends</li></ul>Requirements:<ul><li>Pharmacy degree holders only</li><li>Proven experience as a Medical Representative in a similar product segment (oral care / FMCG healthcare preferred)</li><li>Strong existing network with doctors and pharmacies in Dubai</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Self-motivated with a results-driven approach</li><li>Valid UAE driving license and car (mandatory)</li></ul>Job Type: PermanentPay: AED6,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>Do you have UAE Driving License &amp; Own Car</li><li>Do you have 3 years of UAE experience as a medical representative</li></ul>Work Location: In person

Medical Representative (Oral Care)

HMS Holdings

<div></div><div><div><div><div><div><h1 class="jobSectionHeader">Inside Sales Representative</h1>
</div></div></div></div><div><div><div><div><div><h4 class="jobSectionHeader">Location
</h4>Dubai, United Arab Emirates
</div></div><div><div><h4 class="jobSectionHeader"> by
</h4>2026-06-30
</div></div></div></div></div><div><div><div><div><div>To support our growth and our Middle East located Building Automation Sales Team, we are hiring an Inside Sales Representative in our HQ in Dubai - UAE. This role reports to the Regional Manager of Building Automation based in Dubai, UAE.
We are a leader in innovative solutions for Smart Building and Home Automation. Our Protocol Translators and AC interfaces offer system integrators and OEMs a robust, easy-to-use solution that reduces commissioning time and ensures reliable long-term performance.Professionals in the automation market trust and deploy Intesis products to succeed in their integration projects. For more information, visit https://www.hms-networks.com/intesis.
The Inside Sales Representative is responsible for selling B2B technological corporate products through the achievement of opportunity-based sales quotas. The Inside Sales Representative will reach business targets through excellent communications skills especially expressed via detailed email and telephone sales. More than a reactive approach to existing leads (answering incoming emails, and telephone calls) this individual will also be encouraged to develop his or her proactive activity through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers, in autonomy and according to Sales Area Manager / Regional Sales Manager&acute;s indications.
Integrity, vision, and passion are essential for this role.
Key Responsibilities:
Reporting to the Regional Manager, you will perform the following tasks:<ul><li>
Attend existing and new accounts by answering: web, telephone and e-mail inquiries, verifying, updating and entering information in CRM.</li><li>
Provide customers with product availability, pricing, and technical documentation.</li><li>
Assist in order processing and coordinate with customer service, logistics and operations for timely delivery.</li><li>
Follows up on open opportunities, commercial offers and payments.</li><li>
Being in the office, represents an &ldquo;always reachable person&rdquo; for customer needs especially when Sales team is out of office.</li><li>
Provide administrative and sales support to the Regional Manager, including reporting, opportunity tracking, and regional follow-ups.</li><li>
Collaborate with field sales, technical support, and product management to ensure seamless customer experience.</li><li>
Following up on marketing campaigns and support lead conversion into sales opportunities.</li><li>
Manage customer records and sales activity using CRM systems (Dynamic 365 etc&hellip;).</li><li>
Support the sales team in achieving monthly, quarterly, and annual sales targets.</li><li>
Participate in sales meetings and contribute to forecasting and reporting activities.</li><li>
Assesses competitors by analysing and summarizing competitor information and trends; identifying sales opportunities together with Sales team.</li><li>
Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; providing technical information and explanations; preparing quotations.</li><li>
Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.</li><li>
Maintains and improves quality results by following policies and procedures and suggesting improvements.</li><li>
Updates job knowledge by studying new product descriptions; participating in educational opportunities (according to candidate&rsquo;s profile and Company needs).</li><li>
Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.</li></ul>
 The selected candidate will be part of a professional and motivated team located in Dubai &ndash; UAE. 
Your profile
Essential requirements:<ul><li>
Bachelor&rsquo;s degree in business administration, marketing, engineering, or a related field.</li><li>
Proficient English (spoken and written); able to communicate technical concepts clearly.</li><li>
Minimum 3 years Sales experience preferably for B2B companies selling technological products (ideally Home and Building Automation).</li><li>
Positive attitude, exemplary attendance, and reliable team member Skills.</li></ul> 
Preferred Qualifications:<ul><li>
Proficiency in Arabic, French, or any additional languages (written and spoken).</li><li>
Knowledge of building automation protocols (KNX, BACnet, Modbus...).</li><li>
Knowledge of HVAC systems (Direct expansion, VRF, Airt-to Water...).</li><li>
Ability to understand technical products and explain them to non-technical customers.</li></ul> 
Why us?
What We offer:<ul><li>
Be a catalyst for growth at one of the newest regional offices based in Silicon Oasis, Dubai.</li><li>
Competitive compensation package including transportation and housing allowance.</li><li>
Comprehensive Medical insurance coverage for employee and dependents.</li><li>
An opportunity to work one of the world's fastest-growing information and Communications Technology companies headquartered in Halsmtad, Sweden. Work in growing and well-positioned company with a Great Place to Work company.</li></ul> 
About us
Founded in 2000, today HMS Building Automation division is a leader in design, fabrication and commercialization of innovative solutions for building automation. We provide the most advanced communication gateway solutions for integrations of different systems. Our solutions are developed for integrators, specifically designed to be robust so they are reliable in the field and easy to set up.
</div></div></div></div></div><div><div><div><div><h2 class="jobSectionHeader">Responsible recruiter
</h2><div><div><h3 class="jobSectionHeader">Myra Veltkamp</h3>
</div><div>myve@hms-networks.com</div></div></div></div></div></div></div>

Inside Sales Representative

Padra Medical center

In this role, you will engage with customers across multiple social media platforms, work closely with the marketing team to develop and execute social media strategies, and serve as the company's representative in meetings focused on social media initiatives.To thrive as a Social Media Representative, you should possess a solid grasp of social media platforms, tools, and technologies. The ideal candidate is a results-oriented professional with a strong understanding of customer engagement and user experience.Key Resposibilities&middot; Addressing patient inquiries, concerns, and feedback across the company&rsquo;s social media channels in a timely and compassionate manner.&middot; Collaborating with sales, product management, and marketing teams to enhance the customer experience and exceed expectations.&middot; Monitoring social media platforms to ensure content accuracy and swiftly removing any inappropriate or non-compliant material.&middot; Working closely with the marketing team to develop and execute effective social media strategies.&middot; Maintaining in-depth knowledge of company products to deliver accurate, relevant, and helpful information to customers.&middot; Representing the company in social media-focused meetings and discussions.&middot; Keeping abreast of emerging social media trends, tools, and platform updates to optimize engagement and strategy.Qualifications (Education &ndash; Experinces &ndash; Skills)&middot; Bachelor&rsquo;s degree in Social Media Management, Marketing, or a related discipline.&middot; At least 6 month of experience in a social media representative or similar role.&middot; One year of customer service experience is a plus.&middot; Strong understanding of social media best practices and trends.&middot; Proficient in using major social media platforms, including Twitter, Facebook, Instagram, LinkedIn, and Google+.&middot; Familiarity with social media management and analytics tools such as Hootsuite, Buffer, and Google Analytics.&middot; Excellent customer service skills.. Health care industry Experience required. Remote Job &amp; Comfortable to do Day &amp; Night Shift&middot; Strong communication and interpersonal abilities.Work Location: In person

Community Specialist ( Social Media handling) - Arabic - Remote

Explore 1166+ Customer support representative in Dubai this May. Find roles across top companies and apply now to boost your career.

1166 customer support representative jobs In Dubai

E-Commerce-Customer Service Representative

Customer Service Advisor - Arabic and English Speaker - Dubai

Customer Service Representative

Customer Service Representative

Medical Representative (Oral Care)

Inside Sales Representative

Community Specialist ( Social Media handling) - Arabic - Remote