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customer service representative Jobs in Dubai

customer service representative

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sales development representative Jobs in Dubai

sales development representative

customer support representative

Rainbow Properties LLc

Role DescriptionThis is a full-time on-site role for a Telesales Representative located in Dubai, United Arab Emirates. The Telesales Representative will be responsible for conducting sales calls, providing customer support, and offering training to clients interested in buying apartments, houses, villas, or commercial properties in Dubai.Qualifications<ul><li>Excellent Communication and Customer Service skills</li><li>Experience in Customer Support and Sales</li><li>Training abilities</li><li>Strong interpersonal skills</li><li>Knowledge of the Dubai real estate market is a plus</li><li>Bachelor's degree in Sales, Marketing, Business, or related field</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per monthLanguage:<ul><li>English (Preferred)</li><li>Hindi (Preferred)</li><li>Arabic (Preferred)</li></ul>

Telesales Agent

PulseMediaNL (LATAM REGION)

<div>
 Position Overview
 
 
 We are seeking a highly organized, dependable, and detail-oriented Customer Service Representative (Remote) to join our growing operations team supporting clients and internal stakeholders across the MENA region, including the UAE, Qatar, and Saudi Arabia.
 
 
 This role is ideal for individuals beginning their career in customer service, remote operations support, or administrative coordination. As a Remote Customer Service Representative, you will serve as a key point of contact for customer inquiries, service requests, and support needs&mdash;ensuring clear communication, accurate documentation, and efficient resolution of issues.
 
 
 You will contribute directly to customer satisfaction and operational efficiency by maintaining structured records, managing support tickets, tracking request progress, and ensuring all interactions are documented accurately and consistently.
 
 
 No extensive prior professional experience is required. Structured onboarding and training will be provided. Success in this role depends on attention to detail, strong written communication, accountability, and the ability to manage tasks independently in a remote environment.
 
 
 Key Responsibilities
 
 
 Customer Communication &amp; Support
 
 
 You will serve as a professional and reliable point of contact for customer inquiries across digital communication channels.
 
 
 
 Your Responsibilities Will Include:
 
 
 
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 Responding to customer inquiries via email, chat, or ticketing systems in a timely and professional manner
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 Providing clear, accurate, and helpful information regarding services, processes, and next steps
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 Clarifying incomplete requests by asking precise follow-up questions
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 Documenting all customer interactions accurately within internal systems
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 Escalating complex issues to appropriate internal teams when necessary
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 Ensuring consistent tone, professionalism, and adherence to communication guidelines
 
 
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 This aspect of the role requires strong written communication skills, patience, and solution-oriented thinking.
 
 
 Administrative Data Management &amp; Record Keeping
 
 
 Accurate documentation is essential to maintaining service quality and operational clarity.
 
 
 
 Responsibilities Include:
 
 
 
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 Updating customer records in internal databases and spreadsheets (Google Sheets or Microsoft Excel)
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 Ensuring data accuracy, completeness, and formatting consistency
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 Identifying duplicate entries or inconsistencies
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 Maintaining structured file naming conventions and organized digital folders
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 Logging updates, corrections, and follow-up actions
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 Supporting reporting functions with reliable and well-maintained datasets
 
 
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 Strong attention to detail and digital organization habits are critical in this area.
 
 
 Ticket &amp; Workflow Coordination
 
 
 You will help maintain visibility across active customer requests and ensure timely resolution.
 
 
 
 Responsibilities Include:
 
 
 
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 Reviewing incoming customer tickets and categorizing them appropriately
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 Routing requests to the correct team or department
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 Tracking ticket progress from submission to resolution
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 Following up on pending or overdue items
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 Maintaining clear documentation of status updates
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 Communicating proactively when additional information is required
 
 
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 Your ability to maintain structured workflows and monitor moving parts will directly support customer satisfaction.
 
 
 Tracking Systems, Logs &amp; Reporting
 
 
 Accurate tracking ensures transparency and continuous improvement.
 
 
 
 Key Responsibilities:
 
 
 
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 Updating daily logs of customer interactions and completed requests
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 Monitoring recurring service issues or common customer concerns
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 Preparing brief summaries of activity and resolution status
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 Escalating patterns that suggest process inefficiencies
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 Supporting internal reporting with organized documentation
 
 
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 This function strengthens accountability and operational insight.
 
 
 Scheduling &amp; Coordination Support
 
 
 When required, you will assist in coordinating service timelines and administrative milestones.
 
 
 
 Tasks May Include:
 
 
 
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 Confirming appointment or follow-up availability
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 Sending reminders for pending documentation or required actions
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 Updating internal calendars based on provided instructions
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 Tracking onboarding or service completion checklists
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 Supporting internal coordination to prevent delays
 
 
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 Reliability and responsiveness are essential.
 
 
 Quality Assurance &amp; Service Standards
 
 
 Maintaining high service standards is central to this role.
 
 
 
 Responsibilities Include:
 
 
 
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 Reviewing outgoing communication for clarity and professionalism
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 Ensuring all customer records meet documentation standards
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 Maintaining consistent formatting and file organization
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 Following SOP (Standard Operating Procedure) guidelines precisely
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 Supporting internal process updates when necessary
 
 
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 Strong quality control habits are required.
 
 
 Performance Expectations
 
 
 
 Successful Candidates Will Demonstrate:
 
 
 
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 High accuracy in documentation and data entry
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 Clear, professional, and customer-focused written communication
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 Timely responses and consistent daily productivity
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 Proactive follow-up on missing or unclear information
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 Strong organizational discipline in digital environments
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 Ability to work independently in a fully remote setting
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 Accountability and reliability without direct supervision
 
 
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 Required Qualifications
 
 
 
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 Comfortable using Google Sheets or Microsoft Excel
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 Strong written communication skills
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 Ability to follow structured written instructions
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 Detail-oriented mindset with strong organizational habits
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 Comfortable handling repetitive tasks with consistency
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 Ability to work independently in a remote/work-from-home environment
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 Reliable high-speed internet connection
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 Access to a computer suitable for remote work
 
 
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 Entry-level candidates are encouraged to apply. Training and onboarding support are provided.
 
 
 Work Details
 
 
 Location: Fully Remote / Work From Home
 
 
 Region Supported: MENA (UAE, Qatar, Saudi Arabia)
 
 
 Schedule: Flexible scheduling windows with consistent availability required
 
 
 Hours: Full-time or part-time depending on workload
 
 
 Compensation: Based on experience and engagement level
 
 
 Ideal Candidate Profile
 
 
 
 This Position Is Ideal For Individuals Who:
 
 
 
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 Are beginning a career in customer service or remote operations
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 Prefer structured, process-driven environments
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 Take pride in organized systems and accurate documentation
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 Enjoy resolving issues and helping customers
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 Thrive on consistency and predictable responsibilities
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 Seek long-term remote career growth opportunities
 
 
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 Growth &amp; Career Development
 
 
 
 This Role Provides Hands-on Exposure To:
 
 
 
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 Remote customer service operations
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 Workflow coordination
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 Data and ticket management systems
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 Internal reporting processes
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 Documentation and SOP compliance
 
 
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 </ul>
 
 Strong Performance May Lead To Advancement Opportunities Such As:
 
 
 
 <ul>
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 Senior Customer Service Representative
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 Customer Support Lead
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 Operations Coordinator
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 Quality Assurance Specialist
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 Workflow Analyst
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 Team Lead
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 Operations Supervisor
 
 
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 We prioritize internal growth and structured skill development. Team members who demonstrate reliability, initiative, and ownership will have clear opportunities for progression.
 
 
 Why Join Us?
 
 
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 100% Remote Opportunity
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 Entry-Level Friendly with Structured Training
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 Clear Performance Expectations
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 Organized, Process-Driven Workflows
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 Growth-Focused Operational Environment
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 Exposure to Regional Operations in UAE, Qatar, and Saudi Arabia
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 Long-Term Career Development Potential
 
 
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 If you are organized, detail-driven, and committed to delivering excellent customer service in a structured remote environment, we encourage you to apply.
 
 
 
 
 Desired Skills And Experience
 
 
 
 
 Customer Service Representative, Remote Customer Support, Work From Home Jobs, Entry-Level Customer Service, Remote Jobs UAE, Remote Jobs Saudi Arabia, Data Entry, Operations Support
</div>

Customer Service Representative (Remote)

Ushi Nail Spa

The Customer Service Representative (CSR) is responsible for handling incoming calls, assisting clients with salon service inquiries, and managing appointment bookings. The role is based in the Al ain, Head Office and focuses mainly on receiving calls, coordinating appointments, and providing basic support to ensure a smooth customer experience. Limited outgoing calls may be required for appointment confirmations or follow-ups.Requirements:<ul><li>Female Candidate</li><li>Fluent in English and Arabic</li><li>Experience in Call handing and Customer Service</li><li>Good communication skills with a professional phone manner</li><li>Ability to manage appointment bookings and basic scheduling</li><li>Experience in a Salon or Beauty industry is an advantage</li><li>Open to flexible working hours, including shifts if required</li></ul>Interview location : Al Ain (No online)Job Type: Full-time

Customer Service Representative

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 5000(Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>3 years experience in Sales</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 5000 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, PermanentPay: Up to AED4,000.00 per month

Customer Service Representative female

Fixperts Contracting

We are looking for an experienced Customer Service Representative (Voice and Non-Voice )Roles &amp; Responsibilities<ul><li>The Customer Service Representative is the face of the company, delivering exceptional service and managing rental transactions to ensure a seamless experience from pickup to return. The role is instrumental in driving sales, promoting additional products and services, and maximizing revenue opportunities. Success in this position is defined by high customer satisfaction and efficient service operations, contributing to overall business performance.</li></ul>Desired Candidate Profile<ul><li>Strong customer relations and team building skills</li><li>Strong commercial acumen</li><li>Effective in setting priorities and scheduling activities.</li><li>Excellent communication, problem solving, and analytical skills.</li></ul>What Qualifies You For The Role:<ul><li>University graduate.</li><li>At least 2-year experience in the customer service industry.</li><li>Fluency in English (Verbal and written); Hindi and other language skills are advantageous.</li></ul>Job Types: Full-time, Permanent

Zylostar Education & Training

This is a full-time on-site role for a Telesales Representative (Arabic Speaker) based in Dubai. In this role, you will be responsible for reaching out to prospective and existing clients to provide information about our financial education programs, addressing client inquiries, and ensuring a high level of customer satisfaction. You will also be involved in promoting sales, delivering exceptional customer service, content creation for Zylostar&rsquo;s social media accounts on a daily basis and assisting clients in understanding our offerings. Collaboration with team members to achieve goals will be a key aspect of this role.QualificationsStrong Communication and Customer Service skills to engage effectively with clients in Arabic and other languages.Experience in Sales and Customer Support, with the ability to address client needs and build lasting relationships.Ability to provide Training and guidance to clients about financial education programs and tools.Proficiency in adapting to a fast-paced environment and meeting sales targets.Proven ability to work collaboratively in a team and effectively manage time.Fluency in Arabic and English (both spoken and written) is mandatory.Prior experience in telesales, sales, or a similar role is a strong advantage.Basic knowledge of financial markets or trading is a plus.Kindly send your CV via zylostarhiring@gmail.comJob Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Are you comfortable being on Camera?</li></ul>Experience:<ul><li>telesales: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Telesales Representative (Arabic Speaker)

Align Staffing Solutions

We are currently hiring for Customer Service Representative for one of our clients based in Dubai.Requirement - <ul><li>1 year experience in customer service role</li><li>Good communications skills</li><li>Fluency in speaking in Arabic and English mandatory.</li><li>Immediate joiners preferred</li></ul>Benefits - Employment Visa, Medical Life InsuranceWorking Days/Hours - 6 days working &amp; 10(9+1) hours duty with 1 hour break.People with visit visa/cancelled visa/own visa can apply.Apply now! Send your CV to: hiring@alignmanpower.com and mention- Customer Service Representative-Arabic Speaker in the Subject Line Or directly share your CV on WhatsApp at: 058 203 0330Job Types: Full-time, PermanentPay: AED3,300.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Customer Service Representative-Arabic Speaker

Explore 2950+ Customer support representative in Dubai this March. Find roles across top companies and apply now to boost your career.

2950 customer support representative jobs In Dubai

Telesales Agent

Customer Service Representative (Remote)

Customer Service Representative

Customer Service Representative female

Customer Service Representative

Telesales Representative (Arabic Speaker)

Customer Service Representative-Arabic Speaker