sales coordinator

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customer service representative Jobs in Dubai

customer service representative

guest service agent

customer support representative

fäm Properties Dubai

<div>
 
 As a DXB Interact Support Representative, you'll play a crucial role in enhancing the user experience on the DXB Interact platform. This position involves offering direct support to clients via WhatsApp, troubleshooting web issues, and ensuring smooth platform operations by working closely with developers to resolve errors. You'll also be instrumental in analyzing user interactions, creating training materials, and developing engaging content for social media to help users fully leverage the platform.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Client Support:
 
 Provide guidance and support to clients via WhatsApp and email, assisting them in navigating and utilizing the DXB Interact platform.
 </li>
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 Error Reporting and Resolution:
 
 Identify and report errors, track resolution progress, and collaborate with developers to address issues. Troubleshoot web-related problems independently when possible.
 </li>
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 User Interaction Analysis:
 
 Use tools like Clarity to analyze user interactions, identify issues, and provide insights into user behavior. Recommend enhancements to current features and suggest new ones.
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 Training Material Development:
 
 Create and update training materials and conduct training sessions to help users better understand and use DXB Interact, similar to training programs by Bayut and PF.
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 Content Creation:
 
 Develop compelling content and articles for DXB Interact&rsquo;s social media channels and other platforms.
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 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Excellent communication skills, particularly in providing technical support.
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 Proven experience with web troubleshooting and collaborating with development teams.
 </li>
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 Strong analytical skills with the ability to extract and act on data insights.
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 Creative flair for generating engaging social media content and instructional materials.
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 Familiarity with tools like Clarity for user interaction analysis.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
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 Experience in customer support, especially using messaging platforms such as WhatsApp.
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 Basic understanding of web development and troubleshooting techniques.
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 Ability to work autonomously and efficiently manage multiple tasks.
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 </ul>
 
 
</div>

Customer Support Representative

Rainbow Properties LLc

Company DescriptionRainbow Properties LLC Dubai is a real estate agency and consultancy firm with over 8 years of experience in the Dubai property market. We have in-depth knowledge of the Dubai real estate market and are associated with reputed developers in the region.Role DescriptionThis is a full-time on-site role for a Telesales Representative located in Dubai, United Arab Emirates. The Telesales Representative will be responsible for conducting sales calls, providing customer support, and offering training to clients interested in buying apartments, houses, villas, or commercial properties in Dubai.Qualifications<ul><li>Excellent Communication and Customer Service skills</li><li>Experience in Customer Support and Sales</li><li>Training abilities</li><li>Strong interpersonal skills</li><li>Knowledge of the Dubai real estate market is a plus</li><li>Bachelor's degree in Sales, Marketing, Business, or related field</li></ul>Job Types: Full-time, FresherPay: AED3,000.00 - AED6,000.00 per month

Telesales Representative

Company DescriptionRainbow Properties LLC Dubai is a real estate agency and consultancy firm with over 8 years of experience in the Dubai property market. We have in-depth knowledge of the Dubai real estate market and are associated with reputed developers in the region.Role DescriptionThis is a full-time on-site role for a Telesales Representative located in Dubai, United Arab Emirates. The Telesales Representative will be responsible for conducting sales calls, providing customer support, and offering training to clients interested in buying apartments, houses, villas, or commercial properties in Dubai.Job Type: Full-timePay: AED3,000.00 - AED6,000.00 per month

Telesales Executive

Ralshypermarket

Job Summary:The Customer Service Representative is responsible for providing excellent customer support by addressing inquiries, resolving complaints, and ensuring customer satisfaction. The role requires effective communication, problem-solving skills, and a customer-focused approach to maintain positive relationships with clients and customers.Key Responsibilities:&middot; Handle incoming calls, emails, and messages from customers in a professional and timely manner.&middot; Provide accurate information about products, services, pricing, and company policies.&middot; Record and track customer interactions, feedback, and complaints in the CRM/system.&middot; Coordinate with internal departments (Sales, Logistics, Accounts, etc.) to resolve customer issues efficiently.&middot; Process orders, returns, and exchanges according to company procedures.&middot; Follow up with customers to ensure satisfaction and service quality.&middot; Maintain up-to-date knowledge of products and services to assist customers effectively.&middot; Escalate unresolved issues to the appropriate team or supervisor.&middot; Prepare and submit regular reports on customer feedback and service performance.&middot; Support the team in achieving customer service KPIs and performance targets.Qualifications and Skills:&middot; Bachelor&rsquo;s degree or diploma in Business Administration, Marketing, or a related field (preferred).&middot; Proven experience in customer service or a similar role.&middot; Excellent verbal and written communication skills.&middot; Strong interpersonal and problem-solving abilities.&middot; Proficient in MS Office and CRM software.&middot; Ability to handle pressure and manage multiple tasks.&middot; Positive attitude, patience, and empathy toward customers&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

Customer Service Representative

Somewhere

&nbsp;They are seeking a dedicated and experienced Senior Customer Service Representative to uphold our high standards of client engagement and support.Job SummaryWe're looking for a highly professional and articulate Senior Customer Service Representative to manage complex client inquiries and elevate our service standards. You will serve as a primary point of contact for clients, resolving issues, handling custom orders, and ensuring a seamless, luxury experience consistent with the AlanDavidNYC brand. This role requires exceptional communication skills and a deep commitment to client satisfaction.Non-negotiable RequirementsNeutral U.S. Accent: Must possess a clear, neutral U.S. accent with excellent articulation.Proper English: Flawless command of written and verbal Standard American English, including grammar, syntax, and vocabulary.Key ResponsibilitiesClient Management &amp; Resolution: Handle escalated client inquiries, complaints, and complex order issues (e.g., fit adjustments, fabric discrepancies, scheduling conflicts) with professionalism and empathy.Order Support: Assist clients with the custom ordering process, clarifying tailoring terminology, tracking order status, and coordinating logistics between the client, tailors, and production teams.Communication: Conduct high-quality client interactions via phone, email, and live chat, ensuring prompt and accurate responses that reflect the brand's luxury image.Process Improvement: Identify recurring service issues and propose solutions to management to improve overall client experience and operational efficiency.Documentation: Accurately document all client interactions, issue resolutions, and order details in the CRM system.Product Knowledge: Maintain in-depth knowledge of all AlanDavidNYC products, services, fabrics, pricing, and tailoring processes.Key RequirementsExperience: Minimum of 15-20 years of experience in a high-touch customer service role, preferably within a luxury retail, bespoke tailoring, or high-end e-commerce environment.Communication: Exceptional listening, written, and verbal communication skills, meeting the non-negotiable standards listed above.Problem-Solving: Proven ability to troubleshoot and resolve complex client problems independently and effectively.Technical Proficiency: Proficient in using CRM software (e.g., Salesforce, Zendesk) and Microsoft Office Suite.Interpersonal Skills: Strong emotional intelligence, patience, and the ability to maintain composure under pressure.Discretion: Ability to handle confidential client information and sensitive issues with the utmost discretion.

Customer Service Rep

Confidential

Job Title: Customer Service Representative Location: On-site (Dubai, UAE) Salary: AED 1,700 – 3,000 per month (maximum) + Attractive Incentives Languages Required: Gujarati, Telugu, Kannada, and Hindi Job Type: Full-Time Shifts: 11-hour rotational Benefits: VISA, Food, and Accommodation provided&nbsp;<h3>Key Responsibilities</h3>&nbsp;<ul><li>Handle inbound and outbound chats and calls to assist users on the platform.</li><li>Promote platform features, offers, bonuses, and promotions to increase user activity and engagement.</li><li>Support users with account registration, deposits, withdrawals, and general queries.</li><li>Work towards achieving daily, weekly, and monthly performance targets.</li><li>Maintain accurate records of leads, conversations, and user interactions.</li><li>Use Excel for tracking data, updating reports, and monitoring performance.</li><li>Provide professional, empathetic, and persuasive communication to ensure a positive customer experience.</li><li>&nbsp;</li></ul><h3>Requirements</h3>&nbsp;<ul><li>Previous customer service or telesales experience preferred (experience in gaming or fintech domains is a plus).</li><li>Fluency in Gujarati, Telugu, Kannada, and Hindi is mandatory.</li><li>Basic knowledge of Excel (data entry and formulas).</li><li>Strong communication and problem-solving skills.</li><li>Comfortable working in rotational day shifts.</li><li>Immediate joiners preferred.</li></ul>

Altius Customer Services Pvt Ltd

We are looking for an experienced and multilingual Call Center Agent to join our growing aesthetics and beauty team. The ideal candidate will be fluent in Arabic, Russian, and English, with prior experience in aesthetic clinics or beauty services.Responsibilities:<ul><li>Handle inbound and outbound calls in Arabic, Russian, and English.</li><li>Provide accurate information about aesthetic treatments and clinic services.</li><li>Manage appointment bookings, rescheduling, and follow-ups with clients.</li><li>Maintain client records and ensure excellent customer experience.</li><li>Coordinate with the operations and front desk teams to ensure smooth client flow.</li><li>Meet monthly targets for bookings, consultations, and client satisfaction.</li></ul>Requirements:<ul><li>Proven experience as a Call Center Agent or Customer Service Representative in the aesthetics, beauty, or medical field.</li><li>Fluent in Arabic, Russian, and English (spoken and written).</li><li>Strong communication and sales skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Professional, positive, and client-focused attitude.</li></ul>What We Offer:<ul><li>Competitive salary + performance incentives.</li><li>Friendly and professional work environment.</li><li>Training and growth opportunities within the company.</li></ul>Job Types: Full-time, PermanentPay: AED4,000.00 - AED8,000.00 per monthExperience:<ul><li>call center : 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Explore 6493+ Customer support representative in Dubai this November. Find roles across top companies and apply now to boost your career.

6493 customer support representative jobs IN Dubai

Customer Support Representative

Telesales Representative

Telesales Executive

Customer Service Representative

Customer Service Rep

Customer Service Representative

Customer Service Representative