sales executive

sales manager

sales representative

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account manager

customer support representative

Bosch Diesel Service- Al Salehi

Summary-:The Customer Service Representative (Sr. CSR) plays a critical role in ensuring high levels of customer satisfaction and operational efficiency within our diesel services business. This role serves as a key point of contact between clients and the internal service/technical teams, overseeing inquiries, service requests, scheduling, and resolution of customer issues related to heavy vehicles, marine shipments, and diesel machinery repair and overhauling.Job Responsibilities-:Customer Interaction &amp; Relationship Management:Serve as the first point of contact for key clients, managing service inquiries, quotations, complaints, and feedback professionally; build strong long-term relationships with fleet operators, shipping companies, and commercial vehicle customers.Service Coordination &amp; Scheduling:Coordinate with workshop, field service teams, and technicians to schedule maintenance, repairs, overhauls, and inspections, ensuring timely execution of service orders with minimal customer downtime.Technical Understanding &amp; Support:Possess a working knowledge of diesel engines, marine systems, and heavy vehicle components to communicate effectively with clients and translate technical issues into service requirements.Documentation &amp; Reporting:Handle customer service documentation including service reports, job cards, invoices, and warranty claims; ensure accurate records in CRM systems and generate weekly/monthly customer service reports.Team Collaboration &amp; Continuous Improvement:Work closely with the operations, parts, and sales teams to ensure service quality and implement feedback-based improvements to enhance customer satisfaction and operational efficiency.Job Type: Full-timePay: AED2,500.00 - AED4,000.00 per month

Customer Services Representative

WORDCRAFT LEGAL TRANSLATION

Location: Dubai BranchJob Type: Full-TimePosition Vacant : CSR- Customer Support Executive (Own Visa)Salary Range -AED 2500-AED 3500Company Overview: Wordcraft is a dynamic and growing organization and a leading provider of translation, attestation, business setup, and PRO services in Dubai, Abu Dhabi ,Ras al khaimah and Sharjah. seeking a highly motivated and efficient Candidates to join our team.Job Summary: We are seeking a proactive Customer Support Representative to deliver excellent service, resolve client inquiries, and support overall customer satisfaction. Ideal candidates will have strong communication skills and a results-driven mindset. Experience in the service or business setup industry is preferred; knowledge of attestation and translation services is a plus.Key Responsibilities:<ul><li>Collaborate with all departments to support lead generation efforts specific to translation and attestation services.</li><li>Call and identify potential clients in need of document translation, attestation, and related services.</li><li>Generate and qualify new business leads through various channels (phone, email, networking, etc.).</li><li>Engage professionally with prospects to understand their requirements and present suitable service offerings.</li><li>Promote the company&rsquo;s services including translation, attestation, business setup support, visa processing, PRO services, and related documentation services.</li><li>Meet periodic targets for qualified leads and conversions.</li><li>Address client inquiries, follow up promptly, and ensure a high level of client satisfaction and engagement.</li><li>Build and maintain a strong professional reputation to encourage repeat business and referrals.</li><li>Stay up-to-date with industry trends, service updates, and competitive activities.</li><li>Collaborate closely with management to align lead generation efforts with company objectives.</li></ul>Requirements:<ul><li>Experience in lead generation or customer service, preferably in translation or attestation services.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and manage time efficiently.</li><li>Target-driven with a creative approach to client engagement.</li><li>Familiar with call etiquette, customer service standards, and basic compliance related to documentation.</li><li>Self-motivated with a strong commitment to achieving goals.</li><li>Should be on own visa</li></ul>What We Offer:<ul><li>Competitive salary with high-performance incentives</li><li>Career growth opportunities within the company.</li><li>A supportive and dynamic work environment</li><li>Comprehensive training to enhance your skills.</li></ul>Are you ready to boost your career ? Apply now! at careers@wordcraft.ae Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,500.00 per monthExperience:<ul><li>customer service: 2 years (Required)</li></ul>

CSR - Customer Support Executive (Own Visa)

Four K Building Materials

Customer Service / Sales Representative (Arabic Speaker only - Native)Preferred Gender: Female/MaleLocation: Dubai Industrial City (DIC)- Jebel AliExperience: 1+ yearResponsibilities:<ul><li>Handle B2B customer inquiries from sales representatives and walk-in clients via phone, email, and WhatsApp</li><li>Process orders and coordinate with the sales team.</li><li>Assist customers with product details and availability.</li><li>Follow up on deliveries and resolve any customer issues.</li><li>Maintain records of customer interactions and transactions.</li><li>Prepare quotations, book sales orders, and ensure inventory availability.</li><li>Follow up on payments as per company policy.</li><li>Register new customers and coordinate contract creation for profile setup.</li><li>Track deliveries and address customer issues promptly</li></ul>Preferred who can join Immediately or else 1 month noticeJob Type: Full-time

Customer Service / Sales Support

Styli

<div>
 
 
 Job Title:
 
 Customer Service Representative
 
 
 
 Concept:
 
 STYLI
 
 
 
 Reporting To:
 
 Customer Service Manager
 
 
 
 
 
 
 Introduction:
 
 
 
 STYLI is an e-commerce brand founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI brings over 40,000 styles to men, women, kids, and beauty enthusiasts, offering them the latest global trends delivered directly to their doorsteps.
 
 
 
 
 
 Our vision is to be the most aspirational value fast fashion and lifestyle destination, delivering seamless service excellence. We aim to create personalized experiences, engaging customers across all touchpoints, and continually expanding our curated selection to meet their evolving need states. STYLI has quickly become a dominant force in the e-commerce fashion space across the GCC - Saudi Arabia, UAE, Bahrain, and Kuwait and in India.
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Delivering exceptional customer experience
 </li>
 <li>
 Handle customer interactions via call, email or chat effectively with ownership and empathy
 </li>
 <li>
 Provide accurate order, product, and delivery information.
 </li>
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 Follow Styli&rsquo;s quality standards (tone, process, empathy)
 </li>
 <li>
 Document all interactions accurately in CRM systems
 </li>
 <li>
 Own and drive key CS metrics across channels - CSAT, Quality Assurance Score (QA), Average Handling Time (AHT), First response time (FRT), and First contact resolution (FCR)
 </li>
 </ul>
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree preferred (not mandatory)
 </li>
 <li>
 1&ndash;2 years of experience in Customer Service / E-commerce / Contact Center
 </li>
 <li>
 Fluent in English and Arabic (written &amp; spoken)
 </li>
 <li>
 Knowledge of CRM tools or helpdesk software preferred
 </li>
 <li>
 Willingness to work rotational shifts including weekends or holidays
 </li>
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 Communication &ndash; Clear, confident, and customer-focused
 </li>
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 Empathy &ndash; Understands and relates to customer emotions
 </li>
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 Problem Solving &ndash; Provides logical, fast, and effective solutions
 </li>
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 Teamwork &ndash; Works collaboratively to achieve common goals
 </li>
 <li>
 Adaptability &ndash; Handles changing workloads and priorities
 </li>
 <li>
 Attention to Detail &ndash; Ensures accuracy in data and communication
 </li>
 <li>
 Time Management &ndash; Handles multiple queries efficiently
 </li>
 </ul>
 
 
 
 
 
 At Styli, we are committed to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. As an equal opportunities&rsquo; employer, we celebrate the unique backgrounds, perspectives, and talents of our team members. We believe that a diverseworkforce drives innovation and enhances our ability to serve our customers effectively. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are dedicated to creating an environment where everyone has the opportunity to thrive and succeed.
 
 
</div>

Customer Service Representative

Bonmarc Trading

The Role
 We are seeking a dedicated Admin-Customer Service professional to join our dynamic team in Dubai. This role is essential in ensuring seamless administrative support and delivering exceptional customer service within the trading and food manufacturing sector. The ideal candidate will be a proactive communicator who thrives in a fast-paced environment and is committed to enhancing customer satisfaction and operational efficiency. Responsibilities: - Manage and respond to customer inquiries promptly and professionally via phone, email, and in-person. - Coordinate with internal departments to resolve customer issues and ensure timely delivery of products. - Maintain accurate records of customer interactions, orders, and feedback using our CRM system. - Support administrative tasks including scheduling appointments, preparing reports, and managing documentation related to customer service operations. - Assist in the preparation and processing of orders, invoices, and delivery schedules. - Implement customer service policies and procedures to improve overall customer experience. - Collaborate with sales and production teams to ensure customer requirements are met and expectations are exceeded. - Monitor inventory levels and coordinate with logistics to ensure product availability. - Handle customer complaints courteously and escalate issues to management when necessary. - Contribute to continuous improvement initiatives in administrative and customer service processes.
 
Requirements
 <ul>
<li>Proven experience in customer service and administrative roles, preferably within trading or food manufacturing industries. - Excellent communication skills in English; additional languages are a plus. - Strong organizational and multitasking abilities with attention to detail. - Proficiency in MS Office and customer relationship management (CRM) software. - Ability to handle challenging situations with professionalism and tact. - Customer-focused mindset with a passion for delivering outstanding support. - Ability to work collaboratively in a team-oriented environment. - Flexibility to adapt to changing priorities and work under pressure. - High school diploma required; a bachelor’s degree in business administration or related field is advantageous. - Residency or legal eligibility to work in the UAE.</li>
</ul>
About the company
 Bonmarc with over three decades of expertise, we stand as dedicated food solutions specialists, boasting three primary divisions to serve our customers. Our Manufacturing division diligently sources and crafts a diverse array of products, encompassing economy and premium cold cuts, ready meals, rations, as well as raw processing and portioning services. In our Importing division, we exclusively bring in renowned brands from key regions such as Brazil, Australia, India, and Indonesia, including Minerva, AMG, Gundagai, and Fregario, ensuring quality and authenticity for our consumers. Lastly, our Export division is pivotal, as we produce and distribute our offerings to over 25 countries, both regionally and internationally, solidifying our presence as a global player in the food industry.

Admin - Customer Service

Niche Pack

Job Title: Telesales &amp; Customer Service ExecutiveAt V Perfumes, we are passionate about delivering authentic fragrances and exceptional customer experiences across the UAE and GCC. We are looking for a dynamic and target-driven Telesales &amp; Customer Care Executive to join our growing team.Job Summary:The Telesales &amp; Customer Care Executive is responsible for delivering outstanding customer service while driving sales growth. This role involves handling customer inquiries, resolving concerns efficiently, and providing accurate product information to enhance customer satisfaction, trust, and loyalty.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, and social media platforms.</li><li>Achieve monthly sales targets and contribute to overall revenue growth.</li><li>Provide accurate information regarding:</li><li>Store locations</li><li>Product availability</li><li>Perfume prices</li><li>Ongoing promotions and offers</li><li>Assist customers with online payment options, including:</li><li>Instalment plans</li><li>Cash on Delivery (COD)</li><li>Direct payments</li><li>Track shipments and provide timely delivery updates.</li><li>Assure customers about product authenticity and quality standards.</li><li>Address and resolve customer concerns such as:</li><li>Complaints</li><li>Technical issues</li><li>Escalate store-related complaints to respective area managers when required.</li></ul>Work Environment<ul><li>Customer interactions will take place via phone calls, email, live chat, and online platforms.</li><li>Fast-paced, target-oriented environment.</li><li>Team collaboration with stores, logistics, and management teams.</li></ul>Ideal Candidate Profile<ul><li>Strong communication and interpersonal skills.</li><li>Sales-driven and target-oriented mindset.</li><li>Ability to handle customer concerns professionally and calmly.</li><li>Experience in telesales, retail, e-commerce, or customer service is an advantage.</li><li>Knowledge of perfumes and fragrance products is a plus.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED4,000.00 per monthLanguage:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>

Tele-sales & Customer Service Executive

PULSE MEDIA (MENA REGION)

<div>
 Position Summary
 
 
 We are seeking a motivated and goal-oriented Remote Sales Representative to drive revenue growth by identifying prospects, nurturing leads, and closing sales opportunities. This role is ideal for a persuasive communicator who thrives in a fast-paced environment and enjoys building strong client relationships.
 
 
 As a Remote Sales Representative, you will manage the full sales cycle&mdash;from outreach and qualification to presentation and closing&mdash;while working independently in a virtual setting. The ideal candidate is confident, resilient, and skilled at understanding customer needs and presenting tailored solutions.
 
 
 This is a remote opportunity suited for self-starters who are comfortable meeting targets and contributing to overall business growth.
 
 
 Key Responsibilities
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Identify and engage potential customers through outbound calls, emails, and virtual meetings
 </li>
 <li>
 Qualify inbound leads and assess customer needs
 </li>
 <li>
 Present products or services clearly and persuasively
 </li>
 <li>
 Manage the full sales cycle from prospecting to closing
 </li>
 <li>
 Maintain accurate records of interactions in CRM systems
 </li>
 <li>
 Follow up consistently with prospects to nurture relationships
 </li>
 <li>
 Meet or exceed established sales targets and performance metrics
 </li>
 <li>
 Collaborate with marketing and customer support teams to improve lead conversion
 </li>
 <li>
 Provide feedback on customer objections, trends, and market opportunities
 
 
 </li>
 </ul>
 Your performance will directly contribute to revenue generation and long-term customer retention.
 
 
 
 Qualifications &amp; Skills
 
 
 
 Successful candidates typically demonstrate:
 
 
 <ul>
 <li>
 Previous experience in sales, business development, or account management
 </li>
 <li>
 Strong communication and negotiation skills
 </li>
 <li>
 Ability to handle objections and close deals confidently
 </li>
 <li>
 Self-motivation and comfort working independently in a remote environment
 </li>
 <li>
 Familiarity with CRM tools and virtual meeting platforms
 </li>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Goal-driven mindset with a track record of meeting or exceeding quotas
 
 
 </li>
 </ul>
 Experience in B2B, SaaS, or consultative selling environments is a plus.
 
 
 Work Structure
 
 
 <ul>
 <li>
 Fully remote work environment
 </li>
 <li>
 Flexible scheduling depending on assigned targets and client time zones
 </li>
 <li>
 Clear performance expectations and measurable goals
 </li>
 <li>
 Ongoing training and sales support resources
 
 
 </li>
 </ul>
 Engagement Terms
 
 
 <ul>
 <li>
 Independent contractor or employee classification depending on placement
 </li>
 <li>
 Weekly payments through supported platforms
 </li>
 <li>
 Performance-based incentives may be available
 </li>
 <li>
 Role scope and targets may evolve based on business needs
 
 
 </li>
 </ul>
 Application Process
 
 
 
 To Apply
 
 
 
 <ul>
 <li>
 Submit your updated resume highlighting relevant sales experience
 </li>
 <li>
 Qualified candidates can expect follow-up communication within a few business days
 
 
 </li>
 </ul>
 We are looking for driven sales professionals who are passionate about building relationships, exceeding targets, and contributing to sustainable business growth.
 
 
 If you&rsquo;d like, I can also create a more commission-focused version or a version tailored specifically for B2B or SaaS sales.
</div>

Remote Sales Representative

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