customer service representative Jobs in Abu Dhabi

customer service representative

client support manager

customer care specialist Jobs in Abu Dhabi

customer care specialist

customer service specialist/ sr. sales Jobs in Abu Dhabi

customer service specialist/ sr. sales

customer support representative Jobs in Abu Dhabi

customer support representative

customer support specialist

Sitters Child Care Services

We are seeking a dynamic and results-oriented Customer Care Specialist to join our team. The ideal candidate will be responsible for managing large volumes of incoming phone calls, generating sales leads, and providing exceptional customer service to our clients.Responsibilities:Manage large amounts of incoming phone calls.Generate sales leads.Identify and assess customers&rsquo; needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid, and complete information by using the right methods/tools.Meet personal/customer service team sales targets and call handling quotas.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.Requirements and Skills:Proven customer support experience or experience as a Client Service Representative.Track record of over-achieving quota.Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Customer orientation and ability to adapt/respond to different types of characters.Excellent communication and presentation skills.Job Type: Full-timePay: AED4,000.00 per monthJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Customer Care Specialist

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 172720
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Service Specialist plays a crucial role in delivering exceptional service to enhance the shopping experience within Marks &amp; Spencer's retail division. By effectively handling customer inquiries and complaints, supervising team operations, and maintaining visual merchandising, the role ensures high standards are consistently met. Additionally, the specialist manages key services such as Bra Fit, Suit Fit, and Barista, and oversees cash handling and transactions, contributing to both operational excellence and customer satisfaction.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service and Complaint Resolution
 
 
 <ul>
 <li>
 Provide professional and efficient customer service by addressing inquiries and resolving complaints in a timely and effective manner.
 </li>
 <li>
 Act as the first point of contact for escalated customer concerns, ensuring that all issues are resolved to the customer's satisfaction.
 </li>
 <li>
 Maintain a calm and positive attitude when handling difficult situations, demonstrating empathy and professionalism.
 
 
 </li>
 </ul>
 Supervise Daily Operations
 
 
 <ul>
 <li>
 Collaborate with the Duty Manager to oversee daily department tasks.
 </li>
 <li>
 Coach and support the customer service team to meet performance goals.
 
 
 </li>
 </ul>
 Visual Merchandising Standards
 
 
 <ul>
 <li>
 Ensure displays meet the company's visual merchandising guidelines.
 </li>
 <li>
 Regularly check the store's appearance to maintain high standards.
 
 
 </li>
 </ul>
 Cash Handling &amp; Float Management
 
 
 <ul>
 <li>
 Count and balance cash floats at the start and end of the day.
 </li>
 <li>
 Follow company policies to ensure accurate cash transactions.
 
 
 </li>
 </ul>
 Specialized Services Management
 
 
 <ul>
 <li>
 Oversee services like Bra Fit, Suit Fit, and Barista to meet customer needs.
 </li>
 <li>
 Promote and ensure high-quality service in these specialized areas.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strong customer service skills and problem-solving abilities.
 </li>
 <li>
 Proficiency in supervising and coaching a team to achieve performance goals.
 </li>
 <li>
 Attention to detail for maintaining visual merchandising standards.
 </li>
 <li>
 Effective communication skills, both verbal and written.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Proven experience in customer service and problem-solving.
 </li>
 <li>
 Ability to supervise and motivate a team effectively.
 </li>
 <li>
 Experience in managing cash floats and financial procedures.
 </li>
 <li>
 Familiarity with services like Bra Fit or Suit Fit.
 </li>
 <li>
 Excellent verbal and written communication skills.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

Customer Service Specialist/ Sr. Sales | Retail | M&S | Al Ain - UAE

<div>Job Requisition ID: 172720
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. 

Overview Of The Role: 
<ul><li>
The Customer Service Specialist plays a crucial role in delivering exceptional service to enhance the shopping experience within Marks &amp; Spencer's retail division. By effectively handling customer inquiries and complaints, supervising team operations, and maintaining visual merchandising, the role ensures high standards are consistently met. Additionally, the specialist manages key services such as Bra Fit, Suit Fit, and Barista, and oversees cash handling and transactions, contributing to both operational excellence and customer satisfaction.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Customer Service and Complaint Resolution</h4> 
<ul><li>
Provide professional and efficient customer service by addressing inquiries and resolving complaints in a timely and effective manner.</li><li>
Act as the first point of contact for escalated customer concerns, ensuring that all issues are resolved to the customer's satisfaction.</li><li>
Maintain a calm and positive attitude when handling difficult situations, demonstrating empathy and professionalism.</li></ul><h4 class="jobSectionHeader"> 
Supervise Daily Operations</h4> 
<ul><li>
Collaborate with the Duty Manager to oversee daily department tasks.</li><li>
Coach and support the customer service team to meet performance goals.</li></ul><h4 class="jobSectionHeader"> 
Visual Merchandising Standards</h4> 
<ul><li>
Ensure displays meet the company's visual merchandising guidelines.</li><li>
Regularly check the store's appearance to maintain high standards.</li></ul><h4 class="jobSectionHeader"> 
Cash Handling &amp; Float Management</h4> 
<ul><li>
Count and balance cash floats at the start and end of the day.</li><li>
Follow company policies to ensure accurate cash transactions.</li></ul><h4 class="jobSectionHeader"> 
Specialized Services Management</h4> 
<ul><li>
Oversee services like Bra Fit, Suit Fit, and Barista to meet customer needs.</li><li>
Promote and ensure high-quality service in these specialized areas.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Strong customer service skills and problem-solving abilities.</li><li>
Proficiency in supervising and coaching a team to achieve performance goals.</li><li>
Attention to detail for maintaining visual merchandising standards.</li><li>
Effective communication skills, both verbal and written.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Proven experience in customer service and problem-solving.</li><li>
Ability to supervise and motivate a team effectively.</li><li>
Experience in managing cash floats and financial procedures.</li><li>
Familiarity with services like Bra Fit or Suit Fit.</li><li>
Excellent verbal and written communication skills.</li></ul> 
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. 

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</div>

Customer Service Specialist/ Sr. Sales

Adetive

About the Role: We are seeking a highly motivated Arabic-speaking IT Techno-Sales &amp; Support Specialist to join our team. The ideal candidate will bridge the gap between technology and business by providing expert guidance, technical support, and pre/post-sales assistance for our CRM and ERP software solutions.Key Responsibilities:<ul><li>Serve as the primary point of contact for Arabic-speaking clients regarding CRM/ERP solutions.</li><li>Conduct technical demonstrations and presentations to potential and existing clients.</li><li>Understand client business processes and recommend appropriate CRM/ERP solutions to meet their needs.</li><li>Provide technical support, including installation, configuration, troubleshooting, and updates of CRM/ERP systems.</li><li>Manage client requests, ensure prompt issue resolution, and maintain high customer satisfaction.</li><li>Collaborate with the development and implementation teams to ensure customization and integration requirements are met.</li><li>Assist in training clients and internal teams on CRM/ERP functionalities.</li><li>Prepare documentation, guides, and knowledge base articles in Arabic and English.</li><li>Monitor system performance and recommend improvements or upgrades to clients.</li><li>Support sales teams in proposal preparation, pricing, and contract discussions from a technical perspective.</li></ul>Requirements:<ul><li>Fluent in Arabic and proficient in English.</li><li>Proven experience in CRM/ERP software support and/or implementation.</li><li>Strong technical understanding of software solutions, databases, and integrations.</li><li>Excellent communication and presentation skills for both technical and non-technical audiences.</li><li>Ability to understand business processes and provide solution-oriented advice.</li><li>Familiarity with cloud platforms, SaaS solutions, and IT best practices.</li><li>Previous experience in techno-sales or pre-sales roles is a plus.</li><li>Strong problem-solving, analytical, and organizational skills.</li></ul>Benefits:<ul><li>Competitive salary and performance incentives.</li><li>Work with a dynamic, growing team.</li><li>Professional development opportunities.</li><li>Exposure to multiple CRM/ERP platforms and international clients.</li></ul>People with Own VISA or Sponsoured visa will be given priorityJob Types: Part-time, ContractPay: From AED8,000.00 per month

Arabic IT Techno-Sales & Support Specialist – CRM/ERP Solutions

Baker Hughes

<div>Services Specialist - General Operations Support
Do you enjoy technical challenges?
Would you like to work for a forward-thinking technology company? 
Be part of our team!
As a global team, we design and deliver surface pressure control equipment, as well as support field maintenance, commissioning, and de-commissioning. Innovating in the energy industry, surface pressure control capabilities are industry-leading. 
Partner with the best
As a Services Specialist - General Operations Support , you will play a vital role with our business by ensuring maintenance activities are carried out accordingly and safely to ensure compliance requirements.
As a Services Specialist - General Operations Support , you will be responsible for:<ul><li>
Performing Receiving, cleaning, polishing, inspection, disassembly, Segregation, Repair, Assembly and pressure testing.</li><li>
Contributing to the development of an operational year plan for own department activities of the team.</li><li>
Discussing consequences of changes in products and processes for the own team in the organization.</li><li>
Reading and interpreting Drawing, assembly prints and parts lists to ensure accuracy and quality</li><li>
Contacts are under guidance and/or geared towards collecting or giving technical information.</li><li>
Ensuring maintenance activities are carried out accordingly and safely to ensure compliance requirements</li><li>
Working together with people from the business unit.</li></ul>
Fuel your passion
To be successful in this role you will:<ul><li>
Have relevant educational background</li><li>
Have experience in Services is preferred.</li><li>
Have knowledge with API 6A standard is preferred.</li><li>
Demonstrate a good attitude and a keen desire to learn and improve knowledge and skills</li><li>
Have excellent communication skills and be able to understand technical information and technical drawing in English</li><li>
Be able to be flexible with working patterns and shift rotations</li><li>
Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem-solving skills.</li></ul>
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. In this role, we can self-assuredly offer the following flexible working patterns 
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
About Us:<div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div> 

Join Us:<div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward. 
 
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Services Specialist - General Operations Support (UAE Nationals)

RestHero.io

Overview We are seeking a Customer Support Representative to assist customers with inquiries, troubleshoot issues, and provide outstanding service. You will handle customer interactions via phone, email, and chat while maintaining a high level of professionalism. Strong communication skills and experience with CRM tools like Salesforce or Zendesk are required. The role involves resolving customer concerns efficiently and contributing to service improvements. Join us to enhance customer satisfaction and support our growing client base. Responsibilities <ul><li>Handle customer inquiries via phone, email, and chat with professionalism.</li><li>Troubleshoot issues and provide timely resolutions.</li><li>Resolve customer concerns efficiently and contribute to service improvements.</li><li>Utilize CRM tools (e.g., Salesforce or Zendesk) to manage customer interactions and track issues.</li></ul> Qualifications <ul><li>Strong communication skills.</li><li>Experience with CRM tools like Salesforce or Zendesk.</li><li>Ability to resolve customer concerns efficiently and professionally.</li></ul> Job details <ul><li>Seniority level: Entry level</li><li>Employment type: Full-time</li><li>Job function: Customer Service</li><li>Industries: IT Services and IT Consulting</li></ul>

Customer Support Representative

Job Description:We are seeking a dynamic and results-oriented Customer Care Executive to join our team. The ideal candidate will be responsible for managing large volumes of incoming phone calls, generating sales leads, and providing exceptional customer service to our clients.Responsibilities:Manage large amounts of incoming phone calls.Generate sales leads.Identify and assess customers&rsquo; needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid, and complete information by using the right methods/tools.Meet personal/customer service team sales targets and call handling quotas.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.Requirements and Skills:Proven customer support experience or experience as a Client Service Representative.Track record of over-achieving quota.Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Customer orientation and ability to adapt/respond to different types of characters.Excellent communication and presentation skills.Job Type: Full-timePay: AED2,500.00 - AED4,000.00 per month

Customer Service Representative

Explore 1892+ Customer support specialist in Abu Dhabi this November. Find roles across top companies and apply now to boost your career.