call center representative Jobs in Abu Dhabi

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customer service manager

customer service representative Jobs in Abu Dhabi

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customer service specialist (emirati) Jobs in Abu Dhabi

customer service specialist (emirati)

customer support specialist

Concentrix

<div>
 
 
 Job Title:
 
 
 
 
 Customer Service Advisor - Arabic and English Speaker - Medical
 
 
 
 
 Job Description:
 
 
 
 
 Join Concentrix Team today!
 
 
 
 
 Job Description
 
 
 
 
 Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers". We're recognized with awards like "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
 
 
 We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.
 
 
 
 
 Career Growth And Personal Development:
 
 
 
 
 This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.
 
 
 Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.
 
 
 
 
 What You Will Do In This Role:
 
 
 
 
 
 As a Customer Service Representative, you will:
 
 
 
 <ul>
 <li>
 Review customer requests and expectations and respond to them according to their needs and situations
 </li>
 <li>
 Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
 </li>
 <li>
 Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives
 </li>
 <li>
 Champion better brand experiences for our customers and clients
 </li>
 <li>
 Your qualifications:
 
 
 </li>
 </ul>
 We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 
 
 Concentrix Is a Great Match If You:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or diploma in any related field
 </li>
 <li>
 Are proficient or bilingual in Arabic and English
 </li>
 <li>
 Are proactive, self-motivated, and solution-oriented
 </li>
 <li>
 Can work rotating and weekend shifts
 
 
 </li>
 </ul>
 Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.
</div>

Customer Service Advisor - Arabic and English Speaker - Medical

<div>
 
 
 Job Title:
 
 
 
 
 Customer Service Advisor - Arabic and English Speaker - Abudhabi
 
 
 
 
 Job Description:
 
 
 
 
 Join Concentrix Team today!
 
 
 
 
 Job Description
 
 
 
 
 Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers". We're recognized with awards like "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
 
 
 We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.
 
 
 
 
 Career Growth And Personal Development:
 
 
 
 
 This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.
 
 
 Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.
 
 
 
 
 What You Will Do In This Role:
 
 
 
 
 
 As a Customer Service Representative, you will:
 
 
 
 <ul>
 <li>
 Review customer requests and expectations and respond to them according to their needs and situations
 </li>
 <li>
 Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
 </li>
 <li>
 Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives
 </li>
 <li>
 Champion better brand experiences for our customers and clients
 </li>
 <li>
 Your qualifications:
 
 
 </li>
 </ul>
 We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 
 
 Concentrix Is a Great Match If You:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or diploma in any related field
 </li>
 <li>
 Are proficient or bilingual in Arabic and English
 </li>
 <li>
 Are proactive, self-motivated, and solution-oriented
 </li>
 <li>
 Can work rotating and weekend shifts
 
 
 </li>
 </ul>
 Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.
</div>

Customer Service Advisor - Arabic and English Speaker - Abudhabi

Bybit

<div>
 
 
 Bybit Introduction：
 
 
 
 Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.
 
 
 Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.
 
 
 
 
 
 As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.
 
 
 
 
 
 
 Please note that the ability to read and type in both Arabic and English is a must!
 
 
 
 
 
 
 
 
 Job Description:
 
 
 
 <ul>
 <li>
 Assist clients on all inquiries via live chat or email.
 </li>
 <li>
 Ensure efficient and excellent customer service experience provided.
 </li>
 <li>
 Be well equipped with the Company's platform/product including keeping abreast of general market conditions.
 </li>
 <li>
 Diligently and effectively manage and follow up on inquiries/complaints of current/prospective clients.
 </li>
 <li>
 Possess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for management.
 </li>
 <li>
 Ensure frontline operations are smooth, including flagging out any necessary discrepancy or situational risk to management on time.
 </li>
 <li>
 Continuously seek improvement to enhance team&rsquo;s performance and work efficiency including overall work process.
 </li>
 </ul>
 
 
 
 
 
 
 Requirement:
 
 
 
 <ul>
 <li>
 Ideal candidate possess bachelor degree in finance / economics / mathematics or any related capacity.
 </li>
 <li>
 Minimum diploma in business administration or business management with keen and sharp eye for numbers.
 </li>
 <li>
 Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email).
 </li>
 <li>
 Advantageous for candidates with experience working in financial institutions, fintech.
 </li>
 <li>
 Someone with sharp acumen and keen eyes with numbers and statistics is ideal for this position.
 </li>
 <li>
 Proficient in
 
 English &amp; Arabic
 
 in communication and writing in order to liaise with dedicated market counterparts.
 </li>
 <li>
 Possess great passion to develop knowledge and a long-term career in fintech/crypto trading firms.
 </li>
 <li>
 Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance.
 </li>
 <li>
 Able to perform 5 days' shift work including weekends &amp; Public Holidays (8am-5pm /4pm-1am /12am-9am).
 </li>
 </ul>
 
 
</div>

Customer Service Specialist (Emirati)

First Abu Dhabi Bank (FAB)

<div>
 As a Customer Service Representative, you will be the face of our company, representing FAB with every customer interaction. Your primary goal is to ensure an exceptional customer experience by providing accurate and timely information, resolving queries, and offering solutions. You will be a key contributor to our team, working collaboratively to maintain our high standards of service and uphold the company's reputation.
</div>

Customer Service Representative

Uniquie Homes Worldwide Properties LLC

<ul><li>With at least 2-5 years of experience in the home country or the UAE</li><li>Answer calls and respond to emails</li><li>Handle customer inquiries both over the phone and by email</li><li>Research required information using available resources</li><li>Manage and resolve customer complaints</li><li>Provide customers with product and service information</li><li>Enter new customer information into system</li><li>Update existing customer information</li><li>Process orders, forms and applications</li><li>Identify and escalate priority issues</li><li>Route calls to appropriate resource</li><li>Follow up customer calls where necessary</li><li>Document all call information according to standard operating procedures</li><li>Complete call logs</li><li>Contact businesses or private individuals by phone</li><li>Maintain customer/potential customer data bases</li></ul>Job Types: Full-time, PermanentWork Location: In person

Call Center Agent-Female

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Customer Service Manager
 
 
 
 Location :
 
 Abu Dhabi &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 Role Purpose:
 
 
 
 Deliver Excellent customer service in accordance with agreed standards&nbsp;
 
 &nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;
 
 
 &nbsp;
 
 
 <ul>
 <li>
 Responsible to close customer complaints and ensure that customer is satisfied with the service provided
 </li>
 <li>
 Respond to customer service issues in a timely manner
 </li>
 <li>
 Leading a team of customer service officers to handle customer complaints, retention of customers
 </li>
 <li>
 Responsible for training the customer service agents on guidelines, procedures and service delivery
 </li>
 <li>
 Ensure TAT is adhered to and where possible exceed customer expectations including response time
 </li>
 <li>
 Co-ordinate and liaise with other departments in a professional manner
 </li>
 <li>
 Deliver right levels of service skills support &nbsp;to the customer service agent&nbsp;
 </li>
 <li>
 Participate in regular review and development meeting with key stakeholders
 </li>
 <li>
 Ensure compliance with bank policies
 </li>
 <li>
 Retain customers in line with the pricing matrix
 
 &nbsp;
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 
 
 
 Specialist Skills / Technical Knowledge Required for this role:
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 
 Customer service skills in order to resolve customer complaints
 
 
 </li>
 <li>
 Display flexibility in dealing with clients and other team members
 </li>
 <li>
 Excellent problem solving skills
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Excellent&nbsp; negotiation skills&nbsp;
 </li>
 <li>
 Ad-hoc problem handling&nbsp;
 </li>
 <li>
 Very good training skills
 </li>
 <li>
 2 years experience
 </li>
 </ul>
</div>

Customer Service Manager

Top of the Top Properties

We are hiring: Property Specialist - Abu DhabiJoin One of the Top Real Estate Companies in the UAEAre you a high-performing, ambitious Property Specialist looking to elevate your career with a market-leading real estate company? We are expanding our elite sales team and seeking experienced professionals who are ready to work with premium properties, serious clients, and a strong brand reputation.Key Responsibilities:<ul><li>Generate, manage, and close property sales and leasing transactions</li><li>Build and maintain long-term relationships with buyers, sellers, landlords, and investors</li><li>Conduct property viewings and present properties professionally</li><li>Advise clients on market conditions, pricing, and investment opportunities</li><li>Negotiate offers, contracts, and terms to achieve successful deals</li><li>Maintain accurate records of listings and clients using CRM systems</li><li>Stay up to date with market trends, competitor activity, and regulations</li><li>Achieve and exceed monthly and quarterly sales targets</li><li>Deliver exceptional customer service and after-sales support</li></ul>Job Requirements:<ul><li>Proven experience as a Real Estate Agent.</li><li>UAE real estate experience is highly preferred.</li><li>Strong sales, negotiation, and closing skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Target-driven, self-motivated, and results-oriented mindset.</li><li>Professional appearance and business conduct.</li><li>Ability to work independently and within a high-performing team.</li><li>Familiarity with CRM systems and property portals.</li><li>Valid UAE driving license (preferred).</li></ul>What we offer:<ul><li>Highly competitive commission structure.</li><li>Work with a top-ranked, reputable real estate brand.</li><li>Qualified leads and exclusive listings.</li><li>Strong marketing, admin, and management support.</li><li>Ongoing training, coaching, and career growth opportunities.</li><li>Access to premium residential, off-plan, and investment properties.</li></ul>If you&rsquo;re ready to work with the best and become one of the best &mdash; this is your opportunity.Apply Now: Send your CV to the following email:hr@topofthetop.ae Location: 1403, Global Tower, Electra Street- Abu Dhabi.Job Type: Full-timePay: AED2,000.00 - AED4,000.00 per monthWork Location: In person

Property Specialist

Explore 1043+ Customer support specialist in Abu Dhabi this May. Find roles across top companies and apply now to boost your career.