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MAERSK

<div>The role of the Customer Experience Consultant is to own/manage the customer experience of his/her customers. This includes proactively monitoring and managing the end-to-end shipment process in compliance with all company procedures, ensuring that the cargo is transported as per the transport plan promised to the customer and/or that the customers is kept informed of relevant deviations. This requires close cooperation with the counterparts in OTCX, TbM, MbM who are executing the majority of the transactional tasks. Building relationships with the customers, understanding their business drivers should be leveraged to continuously improve cooperation and process to the mutual benefit of the customer and Maersk.
Key Responsibilities:
<ul><li>Be the primary point of contact for assigned CARE customers and act as an advocate for these customers, internally within Maersk.
</li><li>Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires (including onboarding of customers to the CARE program), amongst others through regular customer visits.
</li><li>Ensure smooth execution of the end-to-end shipment lifecycle, by working closely with the customer as well as internal stakeholders.
</li><li>Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives.
</li><li>Be the owner of all customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions in order to pacify the situation and avoid unnecessary cost.
</li><li>Manage / improve day to day process interaction with own customers by leveraging detailed customer knowledge, actively engaging with OTCX counterparts where relevant.
</li><li>Be fully responsible for customer satisfaction of assigned customers.
</li><li>Understand claims policy and its impact on company assets and guide customers best possible through any potential claim situation.
</li><li>Understand per diem / demurrage implications for containers and its impact on company revenue.
</li><li>Commercial intelligence: engage customers in discussions about new business opportunities, business and support expectations and competitor/market intelligence. Feed relevant intelligence back to stakeholders in MbM, ROM, CPM.
</li><li>Remain current on changes in local &amp; foreign rules, internal &amp; external procedures and product developments, build and maintain understanding of the cargo you are shipping and requirements that come with it and understanding of cross functional processes and how they link it to your role.
</li><li>In general, actively seek out and act on continuous improvement opportunities, automation both in relation to customers and internal / external stakeholders.
</li><li>Managing the KPI&rsquo;s.
</li><li>Always behave in a manner consistent with and loyal to the A.P. Moller &ndash; Maersk values.
</li></ul>Required Experience &amp; Skills:
<ul><li>At least 2 years of active commercial experience.
</li><li>Working experience in the shipping industry and/or in customer service environment. 
</li></ul> 
Primary External Stakeholders:
<ul><li>Customers.
</li><li>Authorities as locally relevant.
</li></ul>Primary Internal Stakeholders:
<ul><li>Sales.
</li><li>Finance.
</li><li>Operations.
</li></ul>Personal Competencies:
As a person you make an effort to understand and support customers and colleagues with issues and problems they may be faced with. You listen for the opinions of others and act in a diplomatic manner which enables you to relate and build constructive relationships. Customers and colleagues therefore see you as trusted partner whom they can rely on for advice and help. You deliberately seek to understand how to navigate within the organization and when faced with problems, you look beyond the obvious and work thoroughly to identify the most appropriate solution. You actively seek to understand and learn from your experiences, and you are able to immediately apply the knowledge you have gained. The decisions you make are based on analysis and application of experience and you provide your partners and colleagues with the information they need in order to succeed. The communication style is therefore adapted every time in order to match the needs of the customer.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</div>

CX Consultant

<div>The role of the Customer Experience Consultant is to own/manage the customer experience of his/her customers. This includes proactively monitoring and managing the end-to-end shipment process in compliance with all company procedures, ensuring that the cargo is transported as per the transport plan promised to the customer and/or that the customers is kept informed of relevant deviations. This requires close cooperation with the counterparts in OTCX, TbM, MbM who are executing the majority of the transactional tasks. Building relationships with the customers, understanding their business drivers should be leveraged to continuously improve cooperation and process to the mutual benefit of the customer and Maersk.
Key Responsibilities:
<ul><li>Be the primary point of contact for assigned CARE customers and act as an advocate for these customers, internally within Maersk.
</li><li>Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires (including onboarding of customers to the CARE program), amongst others through regular customer visits.
</li><li>Ensure smooth execution of the end-to-end shipment lifecycle, by working closely with the customer as well as internal stakeholders.
</li><li>Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives.
</li><li>Be the owner of all customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions in order to pacify the situation and avoid unnecessary cost.
</li><li>Manage / improve day to day process interaction with own customers by leveraging detailed customer knowledge, actively engaging with OTCX counterparts where relevant.
</li><li>Be fully responsible for customer satisfaction of assigned customers.
</li><li>Understand claims policy and its impact on company assets and guide customers best possible through any potential claim situation.
</li><li>Understand per diem / demurrage implications for containers and its impact on company revenue.
</li><li>Commercial intelligence: engage customers in discussions about new business opportunities, business and support expectations and competitor/market intelligence. Feed relevant intelligence back to stakeholders in MbM, ROM, CPM.
</li><li>Remain current on changes in local &amp; foreign rules, internal &amp; external procedures and product developments, build and maintain understanding of the cargo you are shipping and requirements that come with it and understanding of cross functional processes and how they link it to your role.
</li><li>In general, actively seek out and act on continuous improvement opportunities, automation both in relation to customers and internal / external stakeholders.
</li><li>Managing the KPI&rsquo;s.
</li><li>Always behave in a manner consistent with and loyal to the A.P. Moller &ndash; Maersk values.
</li></ul>Required Experience &amp; Skills:
<ul><li>Fresh graduate to one-year commercial experience, preferably in customer service.
</li><li>Working experience in the shipping industry and/or in customer service environment.
</li></ul>Primary External Stakeholders:
<ul><li>Customers.
</li><li>Authorities as locally relevant.
</li></ul>Primary Internal Stakeholders:
<ul><li>Sales.
</li><li>Finance.
</li><li>Operations.
</li></ul>Personal Competencies:
As a person you make an effort to understand and support customers and colleagues with issues and problems they may be faced with. You listen for the opinions of others and act in a diplomatic manner which enables you to relate and build constructive relationships. Customers and colleagues therefore see you as trusted partner whom they can rely on for advice and help. You deliberately seek to understand how to navigate within the organization and when faced with problems, you look beyond the obvious and work thoroughly to identify the most appropriate solution. You actively seek to understand and learn from your experiences, and you are able to immediately apply the knowledge you have gained. The decisions you make are based on analysis and application of experience and you provide your partners and colleagues with the information they need in order to succeed. The communication style is therefore adapted every time in order to match the needs of the customer.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</div>

Junior CX Consultant

SAN International Group | مجموعة سان العالمية

<div>
 
 
 Social Media &amp; Engagement Specialist
 
 
 
 (Covers: Publishing &amp; Insights, Community Management, Social Listening, Social Commerce &amp; Live Shopping)
 
 
 Role Summary
 
 At SAN, this role operates social media end-to-end: publishing and scheduling, community management, social listening, insight generation, and coordination of social commerce/live shopping initiatives with e-commerce. You must be platform-native, execution-focused, and comfortable using tools like
 
 Sprout Social
 
 and automation/bot workflows to improve speed and consistency without harming customer experience.
 
 
 
 
 Key Responsibilities
 
 
 1) Social Publishing &amp; Insights
 
 
 <ul>
 <li>
 Build and execute weekly/monthly publishing calendars per brand with content/campaign teams.
 </li>
 <li>
 Adapt captions, hashtags, and tone of voice to brand guidelines.
 </li>
 <li>
 Schedule and publish using
 
 Sprout Social
 
 (preferred) or equivalent; ensure on-time delivery.
 </li>
 <li>
 Monitor performance daily and translate insights into weekly action plans.
 </li>
 <li>
 Produce weekly snapshots and monthly deep-dive reports (growth, reach, engagement, top content, learnings).
 </li>
 </ul>
 
 
 2) Community Management &amp; Engagement
 
 
 <ul>
 <li>
 Manage comments and DMs with high responsiveness and professionalism using an approved response playbook.
 </li>
 <li>
 Escalate issues to CX/e-commerce based on defined SLAs.
 </li>
 <li>
 Drive engagement via interactive formats (polls, Q&amp;A, UGC activation) and convert interest into intent.
 </li>
 </ul>
 
 
 3) Social Listening
 
 
 <ul>
 <li>
 Track mentions, keywords, and competitor conversations; flag risks early.
 </li>
 <li>
 Summarize &ldquo;Voice of Customer&rdquo; weekly (top questions, objections, requests) and recommend actions.
 </li>
 </ul>
 
 
 4) Social Commerce &amp; Live Shopping
 
 
 <ul>
 <li>
 Coordinate social commerce initiatives with e-commerce (links, catalogs, platform-native commerce features).
 </li>
 <li>
 Prepare and run live shopping operations: product selection, run-of-show, comment management, and coordination with production.
 </li>
 <li>
 Track outcomes (traffic, add-to-cart, sales) and analyze drivers.
 </li>
 </ul>
 
 
 5) Automation &amp; Bots
 
 
 <ul>
 <li>
 Set up auto-replies, welcome flows, FAQs, and smart DM routing.
 </li>
 <li>
 Use appropriate automation tools (ManyChat / Meta automations / WhatsApp Business) aligned with CX policies.
 </li>
 <li>
 Ensure smooth handoff to human support when needed.
 </li>
 </ul>
 Requirements
 <ul>
 <li>
 2+ years operating professional social media for brands (retail/e-commerce preferred).
 </li>
 <li>
 Strong knowledge of Instagram, TikTok, Snapchat, X, YouTube (and LinkedIn if needed).
 </li>
 <li>
 Proficiency in social management tools;
 
 Sprout Social preferred
 
 .
 </li>
 <li>
 Strong Arabic writing; good English is a plus for reporting and coordination.
 </li>
 <li>
 High discipline, organization, and ability to operate under campaign pressure.
 </li>
 </ul>
 Suggested KPIs
 <ul>
 <li>
 Response time &amp; SLA adherence
 </li>
 <li>
 Engagement rate and quality
 </li>
 <li>
 Community growth quality
 </li>
 <li>
 Sentiment and resolution effectiveness
 </li>
 <li>
 Social commerce and live shopping contribution
 </li>
 <li>
 Insights-to-actions conversion rate
 </li>
 </ul>
 
 
 
</div>

Social Media & Engagement Specialist

Woodston Personnel Ltd.

<div>Woodston Personnel are seeking an experienced Trauma Surgeon Consultant to join our client&rsquo;s hospital in Saudi Arabia. The Consultant in Trauma Surgery will provide senior clinical leadership and expert surgical care for patients with traumatic injuries. The post holder will play a key role in the delivery of a high-quality trauma service, contributing to the management of severely injured patients across the trauma pathway from initial resuscitation through definitive surgical care and rehabilitation planning.
Duties and Responsbilities<ul><li>
Provide consultant-led trauma surgical care, including the assessment, resuscitation, operative management, and post-operative care of patients with traumatic injuries</li><li>
Act as Trauma Team Leader for major trauma activations, coordinating multidisciplinary teams in accordance with trauma protocols and national standards</li><li>
Perform emergency trauma surgery, including damage control surgery and definitive operative management, as appropriate to expertise</li><li>
Deliver inpatient ward care and outpatient follow-up for trauma patients</li><li>
Participate in the management of critically injured patients in collaboration with emergency medicine, anaesthesia, intensive care, orthopaedics, neurosurgery, and other surgical specialties</li><li>
Contribute to rapid decision-making regarding operative versus non-operative management, interventional radiology, and transfer to specialist services</li><li>
Ensure effective communication with patients and families, including consent, prognostic discussions, and end-of-life care where appropriate</li><li>
Contribute to the organisation and delivery of a 24/7 trauma service, including rota planning and consultant cover</li><li>
Support the development and implementation of trauma pathways, protocols, and standard operating procedures</li><li>
Work within regional trauma networks, liaising with referring hospitals, retrieval services, and rehabilitation providers</li><li>
Provide senior clinical leadership during high-pressure and time-critical situations</li><li>
Participate actively in trauma governance, including morbidity and mortality meetings, audit, and trauma registry data submission</li><li>
Lead or contribute to quality improvement initiatives aimed at improving trauma outcomes and patient safety</li><li>
Ensure compliance with national trauma standards, clinical guidelines, and accreditation requirements</li><li>
Provide education, supervision, and mentorship for surgical trainees, junior doctors, and members of the multidisciplinary team</li><li>
Contribute to simulation training, trauma courses (e.g. ATLS or equivalent), and continuing professional development activities</li><li>
Participate in clinical research, audit, and innovation within trauma surgery</li><li>
Support the academic and educational mission of the department where applicable</li><li>
Participate in the trauma and emergency surgery on-call rota, including out-of-hours and weekend cover</li><li>
Provide senior advice and support to emergency and surgical teams as required</li></ul>
Full time contracts with excellent renumeration and benefits available
Please apply with your CV to register your interest in this role. 
MBBS or equivalent medical qualification
US Board/ FRCS - Irish, UK, Canadian, New Zealand or Australian/ Diploma d'Etudes Specialises (DES)/ CIS French Board/ Fachart &amp; Sub- Board/ Fellowship / Board / Fellowship / Sweden / Belgium / Finland / Spain
Must have at least 3-5 years of post-consultant or senior specialist experience
Eligible for consultant licensure with the Saudi Commission for Health Specialties (SCFHS)</div>

Consultant in Trauma Surgery

<div>Woodston Personnel are seeking a highly motivated and experienced Consultant in Physical Medicine and Rehabilitation to join a leading healthcare institution in Saudi Arabia. The successful candidate will play a key role in delivering comprehensive, patient-centred rehabilitation services, supporting individuals to achieve optimal functional recovery and quality of life.
Duties and Responsbilities<ul><li>
Deliver specialist consultant-led care in Physical Medicine and Rehabilitation, including comprehensive functional assessment, goal setting, treatment planning, and ongoing review</li><li>
Lead the medical management of patients with complex rehabilitation needs, including neurological, musculoskeletal, spinal, amputee, post-trauma, post-operative, and chronic disability conditions</li><li>
Coordinate and chair multidisciplinary team (MDT) meetings to ensure integrated, evidence-based rehabilitation programmes tailored to individual patient goals</li><li>
Provide expert input into spasticity management, pain management, mobility and seating, prosthetics and orthotics, and assistive technologies, as appropriate to service scope</li><li>
Oversee inpatient, outpatient, and community-based rehabilitation pathways, ensuring safe, effective transitions of care and timely discharge planning</li><li>
Work collaboratively with acute specialties, primary care, and community services to support continuity of rehabilitation across the care pathway</li><li>
Ensure high standards of clinical documentation, outcome measurement, and adherence to national and local clinical guidelines</li><li>
Contribute to clinical governance activities, including audit, risk management, service evaluation, and quality improvement initiatives</li><li>
Participate in service development and strategic planning to enhance rehabilitation provision and patient outcomes</li><li>
Provide clinical supervision, mentorship, and teaching for junior doctors, trainees, and members of the multidisciplinary team</li><li>
Support research, innovation, and adoption of evidence-based practice within the rehabilitation service</li><li>
Participate in on-call, advisory, or cross-cover duties in line with service requirements</li></ul>
Full time contracts with excellent renumeration and benefits available
Please apply with your CV to register your interest in this role. 
MBBS or equivalent medical qualification
US Board/ FRCS - Irish, UK, Canadian, New Zealand or Australian/ Diploma d'Etudes Specialises (DES)/ CIS French Board/ Fachart &amp; Sub- Board/ Fellowship / Board / Fellowship / Sweden / Belgium / Finland / Spain
Must have at least 3-5 years of post-consultant or senior specialist experience
Eligible for consultant licensure with the Saudi Commission for Health Specialties (SCFHS)</div>

Consultant in Physical Medicine and Rehabilitation

<div>Woodston Personnel are seeking a qualified and experienced Consultant in Transfusion Medicine to join a leading healthcare institution in Saudi Arabia. The Consultant is responsible for providing expert clinical, laboratory, and advisory services related to blood transfusion and patient blood management. The role includes oversight of transfusion practices, ensuring safe and effective use of blood components, supporting clinical teams, maintaining regulatory compliance, and contributing to education, quality improvement, and research activities.
Duties and Responsbilities<ul><li>
Provide specialist clinical advice on transfusion practice, complex transfusion cases, and adverse transfusion reactions.</li><li>
Support patient blood management (PBM) programs, including optimization of transfusion thresholds and alternatives to transfusion.</li><li>
Participate in multidisciplinary case discussions involving high-risk transfusions (e.g., massive transfusion, alloimmunization, neonatal and obstetric cases).</li><li>
Lead investigation, management, and reporting of transfusion reactions and incidents.</li><li>
Oversee transfusion laboratory operations, including blood grouping, compatibility testing, antibody investigations, and component issue.</li><li>
Ensure appropriate storage, handling, and traceability of blood components in compliance with national and international standards.</li><li>
Contribute to validation, implementation, and review of laboratory methods, equipment, and information systems.</li><li>
Support donor&ndash;recipient compatibility and rare blood management where applicable.</li><li>
Ensure compliance with regulatory, accreditation, and hemovigilance requirements.</li><li>
Lead or contribute to transfusion committees and governance meetings.</li><li>
Develop, review, and implement transfusion policies, guidelines, and standard operating procedures.</li><li>
Participate in audits, risk management, and continuous quality improvement initiatives.</li><li>
Provide education and training to medical, nursing, laboratory, and allied health staff on transfusion practices and patient blood management.</li><li>
Supervise and mentor trainees, fellows, and laboratory staff as appropriate.</li><li>
Contribute to institutional education programs and continuing professional development activities.</li><li>
Participate in or lead clinical and laboratory research in transfusion medicine.</li><li>
Contribute to publications, presentations, and professional meetings where appropriate.</li><li>
Maintain professional development and stay current with advances in transfusion medicine.</li></ul>
Full time contracts with excellent renumeration and benefits available
Please apply with your CV to register your interest in this role. 
MBBS or equivalent medical qualification
US Board/ FRCS - Irish, UK, Canadian, New Zealand or Australian/ Diploma d'Etudes Specialises (DES)/ CIS French Board/ Fachart &amp; Sub- Board/ Fellowship / Board / Fellowship / Sweden / Belgium / Finland / Spain
Must have at least 3-5 years of post-consultant or senior specialist experience
Eligible for consultant licensure with the Saudi Commission for Health Specialties (SCFHS)</div>

Consultant in Transfusion Medicine

Antal International | IME

<div>
 
 🚑 Consultant Physician Opportunity &ndash; Join Our Team!
 
 
 We&rsquo;re looking for an experienced
 
 Consultant Physician
 
 to bring expertise, leadership, and passion for patient care to our hospital. This is your chance to make a real impact in clinical practice, teaching, and research while working in a collaborative environment.
 
 
 
 
 
 🌟 What You&rsquo;ll Do
 
 <ul>
 <li>
 Deliver exceptional, specialty‑specific patient care.
 </li>
 <li>
 Provide consultative services across departments.
 </li>
 <li>
 Mentor and supervise fellows, residents, and junior physicians.
 </li>
 <li>
 Contribute to medical education and cutting‑edge research.
 </li>
 <li>
 Participate in hospital committees and administrative leadership.
 </li>
 <li>
 Perform specialized procedures within your privileges.
 </li>
 <li>
 Uphold hospital policies and professional standards.
 </li>
 </ul>
 
 
 
 
 🎓 What We&rsquo;re Looking For
 
 <ul>
 <li>
 Medical degree from a recognized institution.
 </li>
 <li>
 Completed specialty/subspecialty training.
 </li>
 <li>
 Board Certification (Saudi, American, or European) or equivalent.
 </li>
 <li>
 Fellowship/Membership in recognized international bodies.
 </li>
 <li>
 SCFHS recognition and Dataflow verification.
 </li>
 <li>
 Minimum 3&ndash;4 years post‑Board/Fellowship experience.
 </li>
 <li>
 Registered with the Saudi Board Council.
 </li>
 <li>
 Strong English proficiency (Arabic is a plus).
 </li>
 <li>
 Excellent references highlighting clinical skill and ethical conduct.
 </li>
 </ul>
 
 
</div>

Otorhinolaryngologist

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