cloud & security services product owner lead

ai engineer

ai solutions engineer

cloud & security services product owner lead Jobs in Giza

contact center technical engineer Jobs in Giza

contact center technical engineer

dtp team lead

cx team lead

Sahl

<div>Job Summary: 
We are seeking a proactive and results-driven Team Leader to manage, mentor, and support a high-performing team. This role involves overseeing daily operations, driving team objectives through OKRs, managing projects, and ensuring seamless collaboration across departments. The ideal candidate will demonstrate strong leadership, project management expertise, and the ability to build and sustain team engagement. 
Key Responsibilities:<ul><li>
Lead, motivate, and guide the team to achieve performance and business goals.</li><li>
Conduct regular 1:1 sessions with team members to discuss performance, feedback, and personal development.</li></ul><ul><li>
Manage the onboarding process to ensure smooth integration of new hires.</li><li>
Deliver training sessions to enhance team skills and operational efficiency.</li><li>
Participate in on-site interviews to assess and select qualified candidates.</li></ul><ul><li>
Set departmental OKRs and track progress consistently.</li><li>
Develop and implement strategies to boost performance, productivity, and engagement.</li></ul><ul><li>
Oversee and drive the successful execution of key team projects, including:<ul><li>
IVR</li><li>
Chatbot</li><li>
Saving</li><li>
Support Merchant</li></ul></li><li>
Collaborate with cross-functional stakeholders to ensure timely project delivery.</li></ul><ul><li>
Review and validate all periodic reports for accuracy, quality, and alignment with performance standards.</li><li>
Work closely with the floor manager, on-ground leader, and quality specialist to ensure compliance and maintain operational excellence.</li></ul><ul><li>
Represent the team in key meetings, including:<ul><li>
Biweekly OKRs meeting</li><li>
CSx Marketing meeting</li><li>
B2C meeting</li><li>
Customer Voice meeting</li></ul></li><li>
Manage ad hoc tasks and provide effective solutions to operational challenges.</li></ul><ul><li>
Oversee salary setting for the customer service and on-ground teams.</li><li>
Prepare rosters and annual leave plans to ensure fair and efficient utilization of leave across the team. 
</li><li>
Qualifications<ul><li>
2&ndash;3 years of proven experience in team leadership and people management.</li><li>
Demonstrated success in managing projects and delivering results.</li></ul><ul><li>
Strong leadership and decision-making abilities.</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to foster collaboration and build positive relationships across teams.</li></ul><ul><li>
Solid understanding of recruitment, training, and performance management practices.</li><li>
Strong analytical skills for report review and issue identification.</li><li>
Experience with OKR setting, monitoring, and evaluation.</li></ul></li></ul></div>

CX Team Lead

Mazeed

<div><h2 class="jobSectionHeader">About us</h2>
mazeed is a financial management platform that helps businesses automate accounting, simplify tax compliance, and stay ready for e-invoicing through a combination of localized software (SaaS) and Finance-as-a-Service (FaaS). We work with SMEs and growing companies across the GCC, enabling them to operate with clarity, control, and confidence.
We are building the infrastructure for the next phase of financial compliance and digital transformation in the region, with a strong focus on e-invoicing and scalable financial operations<h2 class="jobSectionHeader">
Job Purpose</h2>
As a Product Design Lead, you will own and shape the end-to-end product experience across mazeed; from customer-facing SaaS journeys to internal operational tools.<div>
This is not just a design execution role. You will drive product thinking, system design, and experience strategy, working closely with product and engineering leadership to ensure we build a product that is intuitive, scalable, and trusted.</div><div>
Your work will directly impact:</div><ul><li>
How customers onboard, understand, and trust the product</li><li>
How internal teams (finance, CX, operations) perform and scale</li><li>
The overall quality, consistency, and usability of mazeed platforms</li></ul><h2 class="jobSectionHeader">
Primary Responsibilities</h2><ul><li>
Lead the design of end-to-end product experiences across key domains (onboarding, billing, reporting, internal tools)</li><li>
Define and evolve the design system, ensuring consistency across the product</li><li>
Drive product discovery alongside Product Managers &mdash; helping shape problems, not just solutions</li><li>
Translate complex financial and operational workflows into simple, scalable user experiences</li><li>
Establish and enforce UX standards, interaction patterns, and design principles</li><li>
Ensure high-quality implementation by working closely with frontend engineers</li><li>
Introduce and scale user research and usability testing practices</li><li>
Mentor and guide designers as the team grows</li></ul><h2 class="jobSectionHeader">
Core Values</h2>
Being a mazeeder, our promise to customers, internal teams, HR and Leadership is to demonstrate our core values in our daily interactions and quality of work:<ul><li>
Integrity</li><li>
Customer Obsession</li><li>
Simplicity</li><li>
Growth Mindset</li><li>
Innovation</li><li>
Empowerment</li></ul><h4 class="jobSectionHeader">
Essential Skills and Qualifications</h4><ul><li>
Bachelors' degree in a design, art or relevant field</li><li>
6+ years of experience in product/UX design, with experience leading design efforts</li><li>
Strong portfolio demonstrating end-to-end product ownership and systems thinking</li><li>
Proven ability to design for complex workflows and multi-step processes</li><li>
Advanced proficiency in Figma (design systems, components, prototyping)</li><li>
Strong collaboration with product and engineering teams in fast-paced environments</li><li>
Excellent communication and storytelling skills</li></ul><h4 class="jobSectionHeader">
Desireable Skills and Qualifications</h4><ul><li>
Experience designing internal tools, admin panels, or operations-heavy platforms</li><li>
Background in fintech, ERP, or SaaS platforms</li><li>
Experience building or scaling a design system across multiple teams</li></ul><div><h4 class="jobSectionHeader">
What success looks like (Your KPIs!)</h4></div><ul><li>
The product experience is cohesive, intuitive, and scalable across all modules</li><li>
Complex workflows feel simple and efficient for both customers and internal users</li><li>
Design becomes a strategic driver in product decisions, not just execution</li><li>
Engineers implement designs smoothly with minimal back-and-forth</li><li>
A strong design system is adopted and maintained across teams</li><li>
Design quality scales as the product and team grow</li></ul></div>

Product Design Lead

Apex Opertaions

<div>We&rsquo;re Hiring &ndash; Talent Acquisition Team Lead (Remote | Egypt )
We are looking for a results-driven Talent Acquisition Team Lead to join our team remotely from Egypt, leading recruitment operations across the GCC market.
Job Responsibilities:<ul><li>Lead, manage, and mentor the Talent Acquisition team to achieve hiring targets.</li><li>Develop and execute effective recruitment strategies for GCC markets.</li><li>Manage full-cycle recruitment for mid to senior-level roles.</li><li>Monitor team performance, KPIs, and ensure consistent delivery.</li><li>Collaborate with stakeholders to understand hiring needs and workforce planning.</li><li>Improve recruitment processes, tools, and candidate experience.</li><li>Ensure high-quality candidate pipelines and timely hiring.</li><li>Prepare reports and analytics on recruitment performance .</li></ul>
Job Requirements:<ul><li>Based in Egypt (Fully Remote Role).</li><li>Proven experience as a TA Team Lead / Senior Recruiter.</li><li>Strong experience in GCC market is a MUST.</li><li>Excellent command of English (C1 &ndash; C2 level).</li><li>Strong leadership and team management skills.</li><li>Experience in high-volume and/or specialized hiring.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Strong communication and stakeholder management skills .</li></ul>
What We Offer:<ul><li>Fully Remote Work.</li><li>Competitive Salary Package.</li><li>Dynamic &amp; Supportive Work Environment.</li><li>Career Growth &amp; Leadership Opportunities.</li></ul>
Apply Now and Join our Growing Team!</div>

Talent Acquisition Team Lead-Based in Egypt

EVA Pharma

<div>Company Overview 
Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.
Job Summary 
We are seeking a passionate and talented Software Development Tech Lead to join our dynamic team. The 
ideal candidate will contribute to our mission of enhancing human health and well-being, 
ensuring that we meet the highest standards of excellence in our industry. 
Key Responsibilities:<ul><li>
Lead and manage a team of 10&ndash;14 full-stack engineers, build individual development plans, mentor engineers, enforce best practices, and conduct performance reviews with continuous feedback.
</li><li>Own end-to-end delivery of enterprise applications, drive Agile ceremonies (sprint planning, code reviews, retrospectives, release planning), improve on-time delivery through process optimization, and coordinate with product, QA, and business stakeholders.
</li><li>Architect scalable, maintainable solutions using Clean Architecture, SOLID, and DDD/CQRS; make key technology decisions (modular monolith vs. microservices, cloud infrastructure, integrations); lead code reviews and enforce coding standards.
</li><li>Deliver and support long-lifecycle enterprise products in healthcare, pharma, ERP, and CRM domains while managing parallel workstreams across UI/UX, backend development, and QA, and aligning with stakeholders on progress and roadmap.
</li>Utilize technical stack including C#/.NET Core, REST APIs, Angular, React, SQL Server, Microsoft Azure (Blob Storage, DevOps), Docker, CI/CD pipelines, FHIR/HL7, ERP/CRM integrations, and Agile/Scrum practices with technical documentation. 
<li>
</li></ul> 
 
Requirements 
<ul><li>
Bachelor's Degree in Computer Science. MBA or equivalent business/management education is a plus.</li><li>
10+ years of software development experience with at least 3 years in a team lead or engineering management role.</li><li>
Proven track record delivering enterprise applications in healthcare or pharmaceutical domains.</li><li>
Strong communication skills to bridge technical and business stakeholders.</li></ul></div>

Software Development Tech Lead

BayanTech

<div>Role Overview 
The Senior Media Buyer plays a critical role in driving Bayantech's global growth by managing and optimizing B2B paid advertising campaigns across international markets. This position is centered on generating high-quality inbound leads, specifically Sales Qualified Leads (SQLs), for key services including Translation &amp; Localization, Multilingual SEO, and Content &amp; Media Localization. The ideal candidate is highly analytical and performance-driven, with proven experience in managing global B2B campaigns and a strong focus on pipeline contribution and revenue impact rather than lead volume alone.
Key Responsibilities<ul><li>
Plan, execute, and optimize global paid media campaigns across Google Ads, LinkedIn Ads, and Meta Ads.</li><li>
Build and manage full-funnel strategies targeting enterprises, SMEs, and key decision-makers such as marketing managers, localization managers, and product teams.</li><li>
Generate Sales Qualified Leads (SQLs) aligned with Bayantech's ideal customer profiles.</li><li>
Optimize campaigns based on CPL, CPA, conversion rates, pipeline value, and revenue contribution.</li><li>
Conduct continuous A/B testing across ad creatives, messaging, landing pages, and audience segments.</li><li>
Develop and scale retargeting strategies across platforms.</li><li>
Manage and allocate budgets efficiently across global markets including the US, Europe, and GCC.</li><li>
Implement accurate tracking using Google Tag Manager, GA4, and CRM integrations such as HubSpot.</li><li>
Collaborate closely with content and SEO teams to enhance landing pages and messaging.</li><li>
Align with the sales team to ensure lead quality, SQL validation, and continuous feedback loops.</li><li>
Analyze campaign performance to identify scalability opportunities, market potential, and channel effectiveness.</li><li>
Prepare detailed performance reports covering CPL, CPA, conversion rates, SQL rates, pipeline contribution, and ROI.</li></ul>
Requirements<ul><li>
4&ndash;6+ years of hands-on experience in performance marketing or media buying.</li><li>
Proven experience in B2B lead generation, preferably within SaaS, technology, or localization and language services.</li><li>
Strong expertise in Google Ads, LinkedIn Ads, and Meta Ads.</li><li>
Experience managing global campaigns targeting multiple regions.</li><li>
Solid understanding of B2B funnels and lead qualification stages (MQL SQL Opportunity).</li><li>
Hands-on experience with GA4, Google Tag Manager, and CRM tools such as HubSpot or Bitrix24.</li><li>
Ability to optimize campaigns with a strong focus on revenue, not just lead volume.</li><li>
Strong analytical mindset with the ability to translate data into actionable insights.</li><li>
Experience managing high-budget campaigns and scaling performance effectively.</li></ul>
Nice to Have 
Experience within the localization or translation industry would be a strong advantage, along with familiarity with account-based marketing approaches. Exposure to tools such as SEMrush, Ahrefs, and LinkedIn Sales Navigator is also beneficial, as well as an understanding of multilingual marketing challenges.</div>

Senior Media Buyer

FUTURE PIPE INDUSTRIES

<div><div>About the Role

We are looking for a driven and analytical Planning Manager to join our team at Future Pipe Industries. In this cross-functional role, you will bridge Sales &amp; Marketing, Finance, and Operations to ensure optimal capacity utilisation across our manufacturing network spanning GCC, MENA, and Asia &mdash; delivering the best production outcomes for our customers.

Key Responsibilities

Demand Planning &amp; Production Allocation
<ul><li> Manage the allocation of forecasted projects to manufacturing units based on available capacity and customer requirements.</li></ul>
<ul><li> Develop business allocation rules per product line, factoring in manufacturing cost, logistics cost, lead time, and customer satisfaction.</li></ul>
<ul><li> Perform cost-benefit analysis of production scenarios including shift adjustments, resource changes, and network modifications.</li></ul>
<ul><li> Maintain weekly validation of enquiry status and ensure master schedules are always up to date.</li></ul>

S&amp;OP &amp; Scheduling Coordination
<ul><li> Lead S&amp;OP meetings with key stakeholders to finalise production releases, project prioritisation, and capacity allocation decisions.</li></ul>
<ul><li> Provide management with consolidated capacity utilisation reports and communicate meeting outcomes to local schedulers.</li></ul>
<ul><li> Oversee scheduling activities across 2 manufacturing units &mdash; ensuring machine outputs, backlogs, and constraints are properly reflected.</li></ul>
<ul><li> Monitor scheduler compliance with monthly production orders and advise corrective actions for any production delays.</li></ul>
<ul><li> Escalate additional capacity and special raw material requirements to the relevant stakeholders.</li></ul>

Project Planning &amp; Team Leadership
<ul><li> Maintain a consolidated master plan across all production lines and proactively identify and resolve critical scheduling issues.</li></ul>
<ul><li> Conduct regular alignment meetings with the Project team to adjust priorities and ensure on-time delivery commitments are met.</li></ul>
<ul><li> Lead, attract, develop, and retain a high-performing planning team; conduct annual appraisals and define clear KPIs aligned with FPI's strategic goals.</li></ul>
<ul><li> Identify key positions and ensure succession plans are in place for critical roles within the function.</li></ul></div> 

<h4 class="jobSectionHeader">Skills</h4>
<div>Qualifications, Experience &amp; Skills
<ul><li> Bachelor's degree in a business or technical discipline; Master's / MBA preferred.</li></ul>
<ul><li> 5+ years of experience in production planning, logistics, or supply chain management with increasing levels of responsibility.</li></ul>
<ul><li> Hands-on experience with lifecycle planning from quotation to product delivery.</li></ul>
<ul><li> Background in discrete manufacturing environments.</li></ul>
<ul><li> Proficiency in planning software tools and strong analytical and logical thinking skills.</li></ul>
<ul><li> Excellent English communication skills with the ability to build effective relationships across functions.</li></ul>
<ul><li> Multinational or international working experience is a strong advantage.</li></ul></div></div>

Planning Manager

Jadeer

<div>Jadeer is hiring on behalf of one of our esteemed clients a leading company specializing in security solutions and products, located in 10th of Ramadan City.<h3 class="jobSectionHeader">
About the Role</h3>
The Head of IT will be responsible for leading the organization&rsquo;s overall technology function, ensuring the stability, security, and scalability of all IT systems and operations. This role is critical in aligning technology with business objectives, driving digital transformation, and delivering reliable IT services that support sustainable business growth.<h2 class="jobSectionHeader">
Key Responsibilities</h2><h3 class="jobSectionHeader">
IT Strategy &amp; Leadership</h3><ul><li>
Develop and implement the company&rsquo;s IT strategy in alignment with overall business goals.</li><li>
Act as a strategic partner to senior leadership on all technology-related matters.</li><li>
Lead the IT function and ensure technology initiatives support operational and commercial priorities.</li><li>
Build and manage a high-performing IT team, fostering accountability, collaboration, and continuous improvement.</li></ul><h3 class="jobSectionHeader">
Infrastructure &amp; Systems Management</h3><ul><li>
Oversee the organization&rsquo;s IT infrastructure, including networks, servers, hardware, and software systems.</li><li>
Ensure the availability, reliability, and performance of all IT systems and services.</li><li>
Manage enterprise applications and ensure smooth system integration across departments.</li><li>
Oversee the implementation, maintenance, and enhancement of ERP and other business-critical systems.</li></ul><h3 class="jobSectionHeader">
Cybersecurity &amp; Risk Management</h3><ul><li>
Develop and enforce IT security policies, procedures, and controls.</li><li>
Ensure strong cybersecurity practices to protect company systems, networks, and data.</li><li>
Monitor and mitigate IT risks, vulnerabilities, and potential threats.</li><li>
Lead disaster recovery planning and business continuity measures related to IT operations.</li><li>
Ensure compliance with relevant legal, regulatory, and data protection requirements.</li></ul><h3 class="jobSectionHeader">
Digital Transformation &amp; Innovation</h3><ul><li>
Identify opportunities to improve efficiency and productivity through technology and automation.</li><li>
Lead digital transformation initiatives across the business.</li><li>
Evaluate and implement new technologies that enhance business performance and support growth.</li><li>
Promote a culture of innovation and continuous development within the IT function.</li></ul><h3 class="jobSectionHeader">
Operations, Budgeting &amp; Vendor Management</h3><ul><li>
Oversee day-to-day IT operations and service delivery to ensure business continuity.</li><li>
Establish IT policies, governance frameworks, and service standards.</li><li>
Prepare and manage the IT budget, ensuring cost-effectiveness and value-driven investments.</li><li>
Manage relationships with external vendors, service providers, and technology partners.</li><li>
Monitor IT performance through KPIs, reporting, and service metrics.</li></ul><h3 class="jobSectionHeader">
Cross-Functional Collaboration</h3><ul><li>
Partner with internal departments to understand business needs and deliver effective technology solutions.</li><li>
Support operational excellence through system improvements and process optimization.</li><li>
Collaborate with Finance, HR, Operations, and Commercial teams on business and technology initiatives.</li></ul><h2 class="jobSectionHeader">
Qualifications &amp; Experience</h2><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>
MBA or relevant postgraduate qualification is a plus.</li><li>
Minimum 10 years of experience in IT, with at least 5 years in a senior leadership role.</li><li>
Proven experience leading IT operations, infrastructure, systems, and digital transformation initiatives.</li><li>
Strong background in managing ERP systems and enterprise applications.</li><li>
Experience in industrial, manufacturing, or product-based environments is a strong advantage.</li></ul><h2 class="jobSectionHeader">
What Success Looks Like in This Role</h2><ul><li>
Stable, secure, and efficient IT systems that support daily operations and long-term growth.</li><li>
Successful delivery of technology projects and digital transformation initiatives.</li><li>
Strong cybersecurity posture and reduced operational risk.</li><li>
Effective alignment between IT strategy and business objectives.</li><li>
Improved operational efficiency through system optimization and automation.</li><li>
A high-performing IT team with a strong service and innovation mindset.</li></ul><h2 class="jobSectionHeader">
What You&rsquo;ll Gain</h2><ul><li>
Opportunity to lead the IT function within a reputable and growing industrial organization.</li><li>
A strategic leadership role with direct business impact.</li><li>
Exposure to transformation, innovation, and large-scale system improvements.</li><li>
A dynamic environment focused on operational excellence and sustainable growth.</li></ul><h2 class="jobSectionHeader">
Apply Now</h2>
If you&rsquo;re a strategic IT leader with a passion for innovation, infrastructure, and business-enabling technology, this is your opportunity to make a lasting impact.
Lead Technology. Drive Transformation. Apply Now!</div>

Head of IT - (Engineering/Industrial)

Explore 235+ Cx team lead in Giza this May. Find roles across top companies and apply now to boost your career.