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cybersecurity project manager vois

VOIS

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a Cybersecurity Project Manager to lead the end-to-end delivery of cybersecurity portfolio initiatives within Vodafone Business. This role focuses on planning, coordinating, and delivering cyber-as-a-service projects aligned to the strategic roadmap, including product and service launches, market expansion, and portfolio evolution. The role requires close collaboration with internal teams, external technology partners, and operating companies to ensure secure, timely, and value-driven outcomes in a complex, matrix environment.
 
 
 
 What You Will Do
 
 
 
 Plan, direct, and coordinate cybersecurity portfolio projects aligned to strategic roadmaps.
 
 
 Deliver end-to-end product and service launches, covering sell, build, and run activities.
 
 
 Develop and manage detailed portfolio delivery plans, including dependencies, critical paths, and resourcing.
 
 
 Control and monitor project economics, including budgets, costs, staffing, and RAID management.
 
 
 Interface with internal suppliers, external technology partners, operating companies, and Vodafone Business stakeholders.
 
 
 Ensure adherence to mandated Vodafone project management methodologies and governance standards.
 
 
 Track delivery of business benefits and ensure alignment with operational and commercial objectives.
 
 
 Facilitate effective communication across teams and stakeholders, including portfolio and partner forums.
 
 
 Support customer experience delivery by acting as a point of contact for escalations and queries.
 
 
 Contribute to continuous improvement of portfolio, programme, and delivery processes.
 
 
 
 Who You Are
 
 
 
 An experienced project professional with a strong background in Agile, Waterfall, or hybrid delivery models.
 
 
 Knowledgeable in cybersecurity domains, particularly managed security services, within a telecoms or digital environment.
 
 
 Confident managing multiple workstreams in a complex, matrix organisation.
 
 
 Skilled in stakeholder engagement, influencing, and clear communication across diverse teams.
 
 
 Comfortable working with ambiguity while maintaining focus on outcomes, value, and delivery timelines.
 
 
 Experienced in managing internal and third-party resources, including offshore teams.
 
 
 Committed to collaborative leadership, continuous learning, and inclusive ways of working.
 
 
 
 Not a Perfect Fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What&rsquo;s In It For You
 
 
 
 Exposure to large-scale, strategic cybersecurity initiatives across multiple markets.
 
 
 Opportunities to work with leading cyber technologies, partners, and enterprise customers.
 
 
 A collaborative environment that values innovation, trust, and continuous improvement.
 
 
 The chance to contribute to shaping Vodafone&rsquo;s cybersecurity portfolio and market presence.
 
 
 
 What Skills You Will Learn
 
 
 
 Advanced portfolio and programme management within cybersecurity services.
 
 
 Deeper understanding of enterprise cybersecurity, cloud, and managed security offerings.
 
 
 Enhanced stakeholder management and influence across global, matrix organisations.
 
 
 Practical experience in delivering measurable business and customer value at scale.
 
 
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.&rdquo; #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 LinkedIn: https://www.linkedin.com/company/vois/
 
 
 Facebook: https://www.facebook.com/voisglobal
 
 
 Instagram: https://www.instagram.com/voisglobal/
 
 
 You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
</div>

Cybersecurity Project Manager-VOIS

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a Monetisation &amp; Charging Engineer to design, deliver, and evolve the Convergent Charging Service (CCS) as it transforms into a cloud‑based, 5G‑ready monetisation platform. The role focuses on engineering cloud-native charging solutions, implementing state‑of‑the‑art security standards, integrating with the 5G Core, and collaborating with cross‑functional teams to support commercial products, new features, and innovative monetisation opportunities. The individual will contribute to solution design, development, technical assurance, and project delivery, ensuring CCS evolves in line with business and technology needs.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Design, drive, and deliver the CCS Cloud Transformation Programme, ensuring the service evolves into a fully cloud‑native, 5G‑enabled system
 </li>
 <li>
 Engineer solutions using containers, open‑source technologies (e.g., Grafana, Kibana), CI/CD tools (e.g., Jenkins, JMeter), and secure coding standards
 </li>
 <li>
 Develop backend applications in technologies such as Java and Python, including PoCs, integrations, automated test scripts, and API‑based solutions
 </li>
 <li>
 Own high‑level and low‑level solution designs, including IP architecture, capacity planning, configuration details, and security requirements
 </li>
 <li>
 Integrate CCS with the 5G Core to enable new monetisation opportunities and future‑proof charging capabilities
 </li>
 <li>
 Lead technical delivery across multiple domains (e.g., Infrastructure, Core Network, OSS, Provisioning) as a Technical Project Manager
 </li>
 <li>
 Translate commercial and technical requirements into functional CCS designs following Agile/SAFe methodology
 </li>
 <li>
 Collaborate with COM Squad, Tribe teams, IT, Operations, and vendors to support design, testing, troubleshooting, and incident resolution
 </li>
 <li>
 Share knowledge with the wider team and support planned releases requiring extended or overnight availability
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Experienced in cloud deployment (AWS/Azure/GCP), Kubernetes, charging and rating services, and digital service environments
 </li>
 <li>
 Skilled in DevOps tools and processes such as Harbor, Helm, Jenkins, GitLab, and JMeter
 </li>
 <li>
 Proficient in programming and backend development, with experience in developing APIs, test automation, and integration scripts
 </li>
 <li>
 Knowledgeable in SOAP, Diameter, REST APIs, and charging applications
 </li>
 <li>
 Strong analytical thinker with problem‑solving capabilities, creativity, and a pragmatic approach to solution development
 </li>
 <li>
 Strong communicator who embraces new technology and contributes to a collaborative engineering culture
 </li>
 <li>
 Holds an MSc/BSc in Computer Science or a related field and is fluent in English
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What's In It For You
 
 
 
 <ul>
 <li>
 The opportunity to work on a mission‑critical, cloud‑native charging platform at the forefront of 5G monetisation
 </li>
 <li>
 Exposure to modern cloud technologies, CI/CD pipelines, automation frameworks, and open‑source tooling
 </li>
 <li>
 The chance to influence architecture decisions for next‑generation charging systems
 </li>
 <li>
 Hands‑on experience collaborating with diverse teams across network, infrastructure, and digital domains
 </li>
 <li>
 Growth in cloud engineering, cybersecurity‑aligned design, and large‑scale technical project delivery
 
 
 
 </li>
 </ul>
 
 What Skills You Will Learn
 
 
 
 <ul>
 <li>
 Advanced cloud‑native charging architecture and 5G monetisation integration
 </li>
 <li>
 End‑to‑end design ownership, including HLD/LLD creation, migration approaches, and architectural assurance
 </li>
 <li>
 Cross‑domain collaboration with Infrastructure, Core Network, OSS, IT, and vendor teams
 </li>
 <li>
 Implementation of CI/CD, automated testing, and modern DevOps practices
 </li>
 <li>
 Strengthening solutioning, security‑by‑design principles, and Agile/SAFe delivery capability
 
 
 
 </li>
 </ul>
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn: https://www.linkedin.com/company/vois/
 </li>
 <li>
 Facebook: https://www.facebook.com/voisglobal
 </li>
 <li>
 Instagram: https://www.instagram.com/voisglobal/
 </li>
 <li>
 You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
 </li>
 </ul>
</div>

Monetization & Charging Lead (VOIS)

VodafoneThree

<div><div><div><div><h2 class="jobSectionHeader">Join Us</h2>
</div><div><div>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. 
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. 
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</div></div></div><div><div><h2 class="jobSectionHeader">
What you&rsquo;ll do</h2>
</div><div><div>We are seeking an experienced Programme &amp; Project Practice Lead to play a pivotal leadership role within Business Excellence, part of VOIS Business Operations and Transformation. This role is accountable for leading a high-performing, multi-disciplinary delivery practice responsible for complex transformation programmes, continuous improvement initiatives, customer-driven projects, and internal strategic priorities. The role combines strategic leadership, people development, and accountability for consistent, high-quality project delivery that drives measurable business outcomes.</div><div><div>
Lead, coach, and develop a high-performing practice of senior programme managers, project managers, analysts, and coordinators, fostering a culture of trust, accountability, and continuous improvement.Establish and continuously enhance robust, well-documented project and programme management ways of working.Drive consistent adoption of industry-leading methodologies including Agile, SAFe, Lean, MSP, and PRINCE2.Ensure projects and programmes are delivered on time, within budget, and to agreed quality standards, with clear performance measures and KPIs.Ensure all initiatives contribute directly to business objectives, delivering improvements in cost efficiency, quality, customer experience, and employee experience.Collaborate closely with cross-functional stakeholders to ensure seamless delivery and strong alignment with organisational priorities.Act as a role model for inclusive leadership, effective stakeholder engagement, and operational excellence across the delivery community.</div></div></div></div><div><div><h2 class="jobSectionHeader">
Who you are</h2>
</div><div><div>An experienced leader with a strong track record of delivering complex technical and business change programmes.Comfortable operating in senior stakeholder and matrix environments, influencing across functions and levels.A clear and confident communicator, able to translate complex change into meaningful messages for diverse audiences.Highly knowledgeable in programme and project management disciplines, combined with modern agile and lean delivery approaches.Educated to degree level or equivalent, with programme or project management accreditation; an MBA is advantageous.</div></div></div><div><div><h2 class="jobSectionHeader">
Not a perfect fit?</h2>
</div><div>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</div></div><div><div><h2 class="jobSectionHeader">
What's in it for you</h2>
</div><div><div>The opportunity to shape and lead an industry-leading delivery practice within a global organisation.Exposure to large-scale, high-impact transformation programmes across multiple markets.The chance to influence strategic outcomes while developing people and capabilities at scale.A role that balances strategic leadership with meaningful operational impact.</div></div></div><div><div><h2 class="jobSectionHeader">
Who we are</h2>
</div><div>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.</div></div></div></div>

Project & Programme Practice Senior Manager

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a DevOps Engineer to provide global IT integration, support, and delivery across private cloud environments, ensuring applications from multiple clients can run reliably and securely. The role focuses on Kubernetes-led DevOps practices, overseeing application lifecycle management, CI/CD optimisation, infrastructure stability, and cross-team collaboration. The individual will help accelerate deployment of modern, secure applications used across Vodafone markets worldwide.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Ensure the availability, reliability, and performance of applications, infrastructure, and CI/CD pipelines across multi‑environment setups
 </li>
 <li>
 Lead and execute system migrations, upgrades, and integrations, including decisions on tooling, automation frameworks, and deployment strategies
 </li>
 <li>
 Own and resolve incidents and problems, prioritising according to SLA commitments and business impact
 </li>
 <li>
 Establish and advocate for DevOps best practices, including monitoring, automation, documentation, and knowledge-sharing standards
 </li>
 <li>
 Collaborate closely with internal teams and vendors to manage escalations, provide technical fixes, and support long-term improvement initiatives
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Skilled in system integration and deployment of DevOps tooling, with experience in Kubernetes, Docker, and APIGEE implementations
 </li>
 <li>
 Capable of managing full lifecycle migrations, upgrades, and release transitions with complete ownership
 </li>
 <li>
 Experienced in service management, incident resolution, and handling multiple cases concurrently within agreed SLAs
 </li>
 <li>
 Knowledgeable in UNIX/Linux administration, IT infrastructure domains such as DNS and proxy configurations, and connectivity techniques
 </li>
 <li>
 Familiar with microservices architecture, Jira, Confluence, GitHub, and preferred tools such as SonarQube and Nexus
 </li>
 <li>
 Able to troubleshoot database and application issues across UNIX and Windows environments and maintain comprehensive documentation
 </li>
 <li>
 ITIL Foundation certification, AWS knowledge, software development understanding, and Remedy experience are advantageous
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 Exposure to large-scale DevOps ecosystems supporting global applications across Vodafone markets
 </li>
 <li>
 Hands-on experience working with modern cloud-native tooling, automation platforms, and Kubernetes-based architectures
 </li>
 <li>
 Opportunities to contribute to process optimisation, tool innovation, and enhancement of application lifecycle management
 </li>
 <li>
 A collaborative environment where continuous improvement, learning, and technical excellence are encouraged
 
 
 
 </li>
 </ul>
 
 What Skills You Will Learn
 
 
 
 <ul>
 <li>
 Deep practical experience in Kubernetes and container orchestration for enterprise-level workloads
 </li>
 <li>
 Advanced CI/CD pipeline design, automation, monitoring, and optimisation
 </li>
 <li>
 Cross-functional collaboration with global teams and vendors in a complex digital operations environment
 </li>
 <li>
 Techniques for building resilient, scalable application platforms and refining operational processes
 </li>
 <li>
 Strengthening IT service management and incident-resolution capabilities in high-demand environments
 
 
 
 </li>
 </ul>
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn: https://www.linkedin.com/company/vois/
 </li>
 <li>
 Facebook: https://www.facebook.com/voisglobal
 </li>
 <li>
 Instagram: https://www.instagram.com/voisglobal/
 </li>
 <li>
 You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
 </li>
 </ul>
</div>

DevOps Engineer (VOIS)

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking an IT Operations Support Engineer to provide technical support to Vodafone Germany stakeholders, focusing on first-line troubleshooting, ticket handling, and escalation management. The role involves resolving technical issues across enterprise and consumer services&mdash;particularly those related to web applications&mdash;while supporting a 24/7 shift-based operation. The ideal candidate thrives in a collaborative, global environment and excels in both German and English communication.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Receive, log, prioritise, and close incidents and requests through phone, email, and ticketing systems
 </li>
 <li>
 Perform initial diagnosis, troubleshooting, and escalation to next-level support or external partners
 </li>
 <li>
 Monitor systems, incoming alerts, and ticket queues to ensure timely action within agreed SLAs and OLAs
 </li>
 <li>
 Keep users updated on ticket progress, outcomes, and expected timelines
 </li>
 <li>
 Review responses from underlying support levels and enrich knowledge base articles accordingly
 </li>
 <li>
 Liaise with cross-functional support groups to resolve complex service requests
 </li>
 <li>
 Conduct outbound communication for notifications, updates, and service events
 </li>
 <li>
 Handle and maintain systems, peripherals, and basic technical equipment repairs
 </li>
 <li>
 Participate in shift-based operations and on-call rotations supporting 24/7 service coverage
 </li>
 <li>
 Validate incident and request documentation and ensure continuous ticket progress
 </li>
 <li>
 Support problem management activities, including root cause analysis and reporting
 </li>
 <li>
 Manage changes according to defined change management procedures
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Hold a bachelor&rsquo;s degree in Computer Engineering, Communication Engineering, or Computer Science (preferred but not mandatory)
 </li>
 <li>
 Bring 1&ndash;3 years of IT support experience with a solid understanding of technical support operations
 </li>
 <li>
 Fluent in both written and spoken German and English
 </li>
 <li>
 Skilled in troubleshooting and analysis across operating systems (Windows, Linux/Unix)
 </li>
 <li>
 Familiar with basic web development concepts; knowledge of HTML, JavaScript, and Linux/Unix is an advantage
 </li>
 <li>
 Possess networking knowledge and understanding of ITIL processes (a plus)
 </li>
 <li>
 Highly organised, detail-oriented, and comfortable working in a global collaborative environment
 </li>
 <li>
 Able to multitask, work under pressure, and maintain a customer-focused approach
 </li>
 <li>
 Strong communicator with confident negotiation and documentation skills in German and English
 </li>
 <li>
 Willing to work shifts and participate in on-call rotations
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What's In It For You
 
 
 
 <ul>
 <li>
 Exposure to a multinational technology environment and cross-functional support teams
 </li>
 <li>
 Opportunity to deepen expertise in incident, problem, and change management processes
 </li>
 <li>
 Continuous learning through hands-on experience with operating systems, web technologies, and enterprise platforms
 </li>
 <li>
 Development within a 24/7 operational environment that enhances technical agility and responsiveness
 </li>
 <li>
 Growth opportunities in a global shared services organisation with diverse career paths
 
 
 
 </li>
 </ul>
 
 What Skills You Will Learn
 
 
 
 <ul>
 <li>
 Advanced troubleshooting and technical diagnostic skills
 </li>
 <li>
 Practical ITSM (Incident, Problem &amp; Change) process knowledge
 </li>
 <li>
 Enhanced communication and stakeholder management in both German and English
 </li>
 <li>
 Broader understanding of enterprise systems, monitoring tools, and ticketing platforms
 </li>
 <li>
 Cross-functional collaboration within a global technology operations environment
 
 
 
 </li>
 </ul>
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn: https://www.linkedin.com/company/vois/
 </li>
 <li>
 Facebook: https://www.facebook.com/voisglobal
 </li>
 <li>
 Instagram: https://www.instagram.com/voisglobal/
 </li>
 <li>
 Chat with our employees: https://lnkd.in/dpkrcvR2
 </li>
 </ul>
</div>

IT Operation Engineer (VOIS)

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a DevOps Engineer to provide global IT integration, operational support, and deployment expertise within the Tools &amp; Deployment Centre of Excellence. This role focuses on designing, delivering, and maintaining production‑ready DevOps platforms, with a strong emphasis on Kubernetes-based private cloud solutions that support applications used by multiple Vodafone markets worldwide. The individual will contribute to service reliability, continuous improvement, and the secure delivery of modern applications at scale.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Integrate, implement, and operate DevOps tools and platforms across global environments
 </li>
 <li>
 Design, deploy, and support Kubernetes- and Docker-based solutions hosting multiple applications in private cloud environments
 </li>
 <li>
 Own migration activities and upgrades to new platform and application releases
 </li>
 <li>
 Maintain high service availability across application and server environments on UNIX and Windows platforms
 </li>
 <li>
 Manage incidents and service requests, ensuring resolution within agreed service level agreements (SLAs)
 </li>
 <li>
 Prioritise and manage multiple open cases concurrently, balancing operational demand and customer impact
 </li>
 <li>
 Troubleshoot application, infrastructure, and database-related issues, applying structured problem-solving approaches
 </li>
 <li>
 Update technical documentation and contribute to team knowledge bases to support shared learning
 </li>
 <li>
 Collaborate with internal stakeholders and external vendors to resolve complex technical issues
 </li>
 <li>
 Apply ITIL-aligned service management practices and Vodafone operational standards
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Experienced in DevOps tools, system integration, and modern deployment practices
 </li>
 <li>
 Proficient with Kubernetes, Docker, and containerised application platforms
 </li>
 <li>
 Knowledgeable in microservices architecture and messaging or streaming technologies such as Kafka
 </li>
 <li>
 Comfortable working with databases such as PostgreSQL, DynamoDB, Cassandra, and similar technologies
 </li>
 <li>
 Skilled in at least one scripting or programming language such as Python, Ruby, or Go
 </li>
 <li>
 Familiar with UNIX/Linux administration and core infrastructure technologies, including DNS and proxy services
 </li>
 <li>
 Able to manage incidents, prioritise workloads, and maintain service quality under pressure
 </li>
 <li>
 A collaborative problem-solver with clear communication, documentation, and stakeholder engagement skills
 </li>
 <li>
 Exposure to cloud platforms such as AWS, data platforms such as Redshift, or ITIL practices is advantageous
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What's In It For You
 
 
 
 <ul>
 <li>
 Opportunity to work on global platforms supporting Vodafone markets worldwide
 </li>
 <li>
 Exposure to large-scale, production-grade DevOps and cloud-native environments
 </li>
 <li>
 A collaborative, learning-focused culture within a global engineering community
 </li>
 <li>
 The chance to influence service reliability, automation, and operational excellence at scale
 
 
 
 </li>
 </ul>
 
 What Skills You Will Learn
 
 
 
 <ul>
 <li>
 Advanced Kubernetes and container orchestration practices in enterprise environments
 </li>
 <li>
 End-to-end DevOps lifecycle management for global, multi-tenant platforms
 </li>
 <li>
 Incident management and service reliability engineering within ITIL-aligned frameworks
 </li>
 <li>
 Cross-market collaboration and stakeholder management in a global organisation
 
 
 
 </li>
 </ul>
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.&rdquo; #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn: https://www.linkedin.com/company/vois/
 </li>
 <li>
 Facebook: https://www.facebook.com/voisglobal
 </li>
 <li>
 Instagram: https://www.instagram.com/voisglobal/
 </li>
 <li>
 You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
 </li>
 </ul>
</div>

Devops Engineer (VOIS)

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a skilled Site Reliability Engineer to enhance the reliability, stability and performance of Vodafone&rsquo;s IoT platforms. The individual will play a key role in ensuring operational continuity, enabling seamless deployments, driving automation, collaborating closely with development and architecture teams, and contributing to the design and improvement of large‑scale IoT systems. The role sits at the heart of IoT growth initiatives, supporting high-impact solutions in an agile, cross-functional environment.
 
 
 
 What You Will Do
 
 
 
 Create and manage the design, build, configuration, and deployment of IoT products and platforms.
 
 
 Integrate continuous integration and deployment principles to enhance operational automation.
 
 
 Collaborate with development teams to support rigorous testing and streamlined release processes.
 
 
 Develop and maintain sustainable systems and services through automation initiatives.
 
 
 Monitor production environments proactively, ensuring system availability and overall health.
 
 
 Build tools and scripts to automate operational activities and work towards zero‑touch operations.
 
 
 Improve reliability, quality, and delivery speed of IoT software solutions.
 
 
 Support and deploy software packages in line with release timelines, ensuring smooth transitions to production.
 
 
 Lead incident management activities to diagnose, resolve and prevent software issues in line with SLAs.
 
 
 Conduct problem management by identifying root causes and implementing preventive measures.
 
 
 Contribute to knowledge sharing and maintain comprehensive technical documentation.
 
 
 
 Who You Are
 
 
 
 Strong understanding of IoT technologies, architectures and related integration approaches.
 
 
 Skilled in problem-solving, debugging, analysis and troubleshooting.
 
 
 Background in software development for internet, mobile or communications technologies.
 
 
 Passionate about working in international, agile, cross‑functional settings.
 
 
 Strong communication and presentation skills in English.
 
 
 Proven experience with DevOps practices and CI/CD tools.
 
 
 Solid programming background, particularly with object‑oriented languages such as Java.
 
 
 +3 years of hands-on experience supporting and integrating enterprise‑grade solutions.
 
 
 Proficient in Unix/Linux system administration and shell scripting.
 
 
 Knowledge of CI/CD tools like Git, Jenkins, Nexus, SonarQube, Salt and similar technologies.
 
 
 Experience with containerisation technologies such as Docker and Kubernetes.
 
 
 Familiar with microservices architecture and cloud/web service technologies (REST, SOAP, JSON, XML, WSDL).
 
 
 Hands-on experience with NoSQL databases such as MariaDB, Postgres, Keycloak, Redis or MongoDB.
 
 
 Understanding of web development technologies such as Node.js, ReactJS, Angular and HTML5.
 
 
 Experience with frameworks/tools such as Spring Boot, Camunda, Drools, Maven and Gradle.
 
 
 Understanding of mobile network architecture and protocols.
 
 
 Knowledge of ITIL best practices.
 
 
 Bachelor&rsquo;s or Master&rsquo;s degree in Software Engineering, Computer Science or Telecommunications.
 
 
 
 Not a Perfect Fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What&rsquo;s In It For You
 
 
 
 Opportunity to work with cutting‑edge IoT technologies, platforms and architectures.
 
 
 Exposure to large‑scale, high‑impact enterprise systems shaping Vodafone&rsquo;s digital transformation.
 
 
 Continuous learning within agile squads and cross-functional engineering teams.
 
 
 Growth in automation, cloud engineering, DevOps and platform reliability disciplines.
 
 
 Contribution to global technology innovation across Vodafone&rsquo;s IoT landscape.
 
 
 
 What Skills You Will Learn
 
 
 
 Advanced automation and reliability engineering techniques.
 
 
 Deployment and optimisation of large-scale cloud and containerised environments.
 
 
 End‑to‑end software deployment pipelines and CI/CD excellence.
 
 
 Systems thinking and holistic performance monitoring for complex platforms.
 
 
 Multi‑technology integration across IoT, microservices, databases and network architectures.
 
 
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn: https://www.linkedin.com/company/vois/
 </li>
 <li>
 Facebook: https://www.facebook.com/voisglobal
 </li>
 <li>
 Instagram: https://www.instagram.com/voisglobal/
 </li>
 <li>
 Chat with our employees: https://lnkd.in/dpkrcvR2
 </li>
 </ul>
</div>

Site Reliability Engineer - VOIS

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