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data analyst operations intelligence strategy

Tap Payments

<div>About Tap
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey. 
The Operations Team 
Great ideas aren't enough. To build a truly global business, we need great experiences. Join our operations team and help build, operate, and scale our customer, financial and administrative operations across the Middle East and beyond. Yalla! let's do this 
As a Tapster you will:<ul><li>
Define the criteria and formulas for all key Ops metrics &mdash; acceptance rates, chargeback ratios, onboarding TTL, KYC queue age, SLA breach rates, dispute resolution times, and more</li><li>
Work with the Ops leadership team to design new KPIs when new domains or functions are added</li><li>
Review existing dashboards and reports to identify measurement inconsistencies, formula errors, or misleading representations</li><li>
Guide the React Native Engineers and product teams on how to build data pipelines and dashboard visualisations that correctly reflect defined formulas</li><li>
Produce cohort analyses &mdash; comparing merchant segments, market performance, BIN group behaviour, or time-period comparisons</li><li>
Define segmentation logic &mdash; which merchants go into which cohort, what counts as an 'active' merchant, what defines a 'failed' transaction</li><li>
Develop and maintain a Metrics Dictionary: a living document that defines every metric Ops reports, including formula, data source, refresh frequency, and known limitations</li><li>
Validate data quality &mdash; working with Engineering to identify data gaps, duplicate entries, or incorrect event tracking that affects report accuracy</li><li>
Support leadership sessions with ad-hoc analysis &mdash; pulling specific data cuts to answer leadership questions that go beyond standard dashboards</li><li>
Work with GRC and Finance to ensure Ops metrics align with regulatory reporting requirements and financial reconciliation standards</li></ul> 
What you will bring to the party:<ul><li>
 2&ndash;4 years in a data analyst role &mdash; fintech, payments, or e-commerce strongly preferred</li><li>
Strong SQL &mdash; comfortable writing complex queries across multiple tables without assistance</li><li>
Experience defining KPIs and metrics frameworks &mdash; not just pulling numbers but designing what gets measured</li><li>
Experience working with BI tools (Metabase, Looker, Tableau, Power BI, or similar)</li><li>
Does not need to build dashboards alone but must understand how they work</li><li>
Comfortable with averages, percentiles, rates, cohort analysis, and basic statistical concepts</li><li>
Able to spot misleading aggregations</li><li>
Understanding of payment processing metrics (authorization rates, chargeback ratios, settlement cycles) is a strong advantage</li><li>
Able to explain metric definitions and methodology clearly to non-technical stakeholders, including leadership and merchant teams</li><li>
Meticulous &mdash; every formula, data source, and assumption must be documented</li><li>
Degree in Mathematics, Statistics, Economics, Computer Science, or equivalent</li><li>
2&ndash;4 years &mdash; mid-level role; depth of analytical thinking matters more than seniority</li></ul> 
 
Key Deliverables:<ul><li>
Metrics Dictionary: Complete documentation of every Ops KPI &mdash; formula, source, owner, refresh rate</li><li>
Dashboard Review: Monthly review of all active Ops dashboards for accuracy and consistency</li><li>
Cohort Analysis: Quarterly cohort performance reports across merchant segments and markets</li><li>
Ad-hoc Analysis: Turnaround within 48 hours for leadership-requested data cuts</li><li>
Data Quality Report: Quarterly report on data quality issues affecting Ops reporting</li></ul> 
Are you ready to shape the future of payments in MENA?</div>

Data Analyst (Operations Intelligence & Strategy)

Tasheel Law Firm

Role Overview: The Market Research Analyst will support strategic decision-making by conducting in-depth market analysis, industry research, and competitive intelligence. The role requires strong analytical capabilities, business acumen, and the ability to translate data into actionable insights.Key Responsibilities:<ul><li>Conduct comprehensive market research, including industry analysis, market sizing, and trend assessment.</li><li>Gather and analyze data on competitors, customers, and market dynamics to identify opportunities and risks.</li><li>Develop detailed reports, dashboards, and insights to support business strategy and investment decisions.</li><li>Perform benchmarking and comparative analysis across sectors and geographies.</li><li>Support feasibility studies, business plans, and strategic advisory engagements.</li><li>Collaborate with internal teams to align research outputs with client requirements and project objectives.</li><li>Monitor economic, regulatory, and sector-specific developments impacting the market.</li><li>Utilize research tools, databases, and analytical frameworks to ensure high-quality outputs.</li></ul>Preferred Skills &amp; Qualifications:<ul><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Proficiency in research methodologies and data analysis tools.</li><li>Advanced skills in Microsoft Excel and PowerPoint; ability to create high-quality, client-ready presentations is a strong advantage.</li><li>Experience in preparing PowerPoint presentations, reports, and pitch decks will be considered a plus.</li><li>Excellent written and verbal communication skills.</li><li>Prior experience in consulting, advisory, or research roles is preferred.</li></ul>Engagement Type: Full-time role based in Riyadh, Saudi Arabia.Job Type: Full-time

Market Research Analyst - Female

Al Foadia Company Limited

We are seeking a detail-oriented and analytical Data and Reporting Analyst to join our client's team in Riyadh. In this role, you will be responsible for transforming raw data into actionable insights that drive strategic business decisions. The ideal candidate possesses a blend of technical expertise, analytical prowess, and the ability to communicate complex findings to diverse stakeholders.Key Responsibilities<ul><li>Data Collection &amp; Management: Extract, clean, and maintain data from various internal and external sources to ensure accuracy and integrity.</li><li>Reporting &amp; Dashboards: Design, develop, and maintain automated reports and interactive dashboards (using tools like Power BI or Tableau) to track Key Performance Indicators (KPIs).</li><li>Trend Analysis: Analyze large datasets to identify patterns, trends, and anomalies that impact business performance.</li><li>Stakeholder Collaboration: Work closely with department heads to understand their data needs and provide tailored analytical support.</li><li>Process Improvement: Identify opportunities to streamline data collection processes and improve reporting efficiency.</li><li>Ad-hoc Analysis: Perform deep-dive analyses on specific business problems as requested by management.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree in Data Science, Statistics, Mathematics, Computer Science, or a related field.</li><li>Experience: Minimum of 3&ndash;5 years of experience in a data analysis or business intelligence role.</li><li>Technical Skills: * Proficiency in SQL for database querying.</li><li>Advanced knowledge of Microsoft Excel (VLOOKUPs, Pivot Tables, Macros).</li><li>Experience with data visualization tools (Power BI, Tableau, or Qlik).</li><li>Familiarity with Python or R is a plus.</li><li>Soft Skills: Strong problem-solving abilities, excellent communication skills in English (Arabic is a plus), and high attention to detail.</li></ul>Please submit your updated resume to &quot;jobs@alfoadia.com.sa&quot;We look forward to reviewing your application!Good Luck !!Job Type: Full-timeWork Location: In person

Data and Reporting Analyst

Confidential Government

<div>
 
 
 Role Overview:
 
 
 
 Ensure the efficiency and effectiveness of the Information Technology sector by overseeing the implementation of IT policies, regulations, and guidelines. The role is responsible for meeting the organization&rsquo;s needs for IT infrastructure and applications while enabling continuous performance improvement, supporting digital transformation, and implementing the organization&rsquo;s IT strategy.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Develop strategic plans and programs for the IT department and oversee their implementation after approval.
 
 
 &bull; Supervise affiliated administrative units and coordinate their activities to ensure operational integration and optimal utilization of available resources.
 
 
 &bull; Oversee the development and implementation of IT policies across the organization.
 
 
 &bull; Lead the development of the digital transformation roadmap and apply best practices in IT governance and management while ensuring the expected benefits from IT projects are achieved.
 
 
 &bull; Contribute to the development and update of the vision, mission, and strategic objectives for information and communications technology within the organization.
 
 
 &bull; Prepare periodic progress reports on IT projects, monitor performance indicators, identify obstacles, assess risks, and coordinate with the Project Management Office.
 
 
 &bull; Oversee the preparation and execution of the five-year IT strategy.
 
 
 &bull; Supervise the preparation of technical specifications and requirements for IT projects in coordination with relevant departments within the organization.
 
 
 &bull; Oversee the development of the annual operational plan and estimated budget for the department and monitor its implementation.
 
 
 &bull; Supervise the development and continuous improvement of IT operational processes and procedures.
 
 
 &bull; Monitor national ICT initiatives and programs and leverage relevant opportunities for the organization.
 
 
 &bull; Oversee studies related to IT service needs and requirements.
 
 
 &bull; Design and develop the enterprise IT architecture supporting the organization&rsquo;s operations and ensure proper documentation.
 
 
 &bull; Oversee the development and implementation of IT service development programs and initiatives within the organization.
 
 
 &bull; Manage and operate IT services in line with recognized best practices and standards.
 
 
 &bull; Develop and manage internal and external digital portals, e-services, and smart applications, and establish frameworks and tools for business intelligence and data analytics.
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 Bachelor&rsquo;s degree in Database &amp; Network Design or a related field, with a minimum of 12 years of experience. Alternatively, 10 years with a Master&rsquo;s degree or 8 years with a PhD in a relevant discipline.
 
</div>

Executive Director, Information Technology

webook.com

<div>
 Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
 
 
 If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
 
 
 
 Job Overview:
 
 
 
 The Business Analyst (BA) will partner with Business Solutions Project Managers to translate business needs into clear, testable requirements for software implementations, integrations, and digital transformation initiatives across webook's delivery lanes. The BA ensures scope clarity, requirements quality, stakeholder alignment, and UAT readiness while supporting Business Solutions Department governance and stage-gate compliance.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Discovery &amp; Requirements Ownership
 </li>
 <li>
 Lead and facilitate discovery workshops to capture business objectives, current-state pain points, and target-state processes.
 </li>
 <li>
 Elicit, analyze, and document BRD/FRD (or equivalent) with acceptance criteria, business rules, edge cases, and non-functional requirements.
 </li>
 <li>
 Translate requirements into user stories / backlog items on Jira with traceability from business goals to deliverables.
 </li>
 <li>
 Drive requirement sign-off and baseline control with the PM (scope discipline and change control).
 </li>
 <li>
 Delivery Enablement
 </li>
 <li>
 Support solution definition, integration requirements, data migration needs, and test/UAT strategy.
 </li>
 <li>
 Collaborate with Product/Ops/Design to validate feasibility assumptions and operational readiness inputs before build/config progresses.
 </li>
 <li>
 UAT &amp; Quality Assurance Support
 </li>
 <li>
 Define UAT scope, test scenarios, and user journeys aligned to acceptance criteria.
 </li>
 <li>
 Support test data preparation and coordinate with PMs on UAT execution cycles, defect triage, and retest/closure.
 </li>
 <li>
 Ensure deliverables are "UAT-ready" with clear pass/fail criteria and auditable evidence.
 </li>
 <li>
 Stakeholder Management &amp; Communication
 </li>
 <li>
 Act as a structured bridge between business stakeholders and delivery teams, reducing ambiguity and preventing scope creep.
 </li>
 <li>
 Produce crisp documentation and decision logs to keep stakeholders aligned and de-risk delivery.
 </li>
 <li>
 Governance &amp; Continuous Improvement
 </li>
 <li>
 Support department's governance by ensuring artifacts are complete for stage gates (e.g., requirements baseline, acceptance criteria, UAT packs, handover inputs).
 </li>
 <li>
 Contribute to reusable templates, requirement standards, and lessons learned to improve delivery velocity and quality.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree (Engineering, IT, or related).
 </li>
 <li>
 2-3 years of experience as a Business Analyst in software implementation and/or digital transformation environments (mandatory).
 </li>
 <li>
 Proven experience producing requirements documentation (BRD/FRD), user stories, process maps, and acceptance criteria.
 </li>
 <li>
 Hands-on exposure to UAT planning/execution and defect triage workflows.
 </li>
 <li>
 Strong stakeholder facilitation skills: workshops, alignment sessions, and decision-making forums.
 
 
 </li>
 </ul>
 
 Preferred (Nice To Have)
 
 
 
 <ul>
 <li>
 Experience with ticketing, e-commerce, payments, or marketplace platforms.
 </li>
 <li>
 Exposure to integrations, APIs, data migration, and operational readiness concepts.
 </li>
 <li>
 Familiarity with stage-gate delivery models and change request governance.
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 IIBA ECBA / CCBA
 </li>
 <li>
 ITIL 4 and above (nice to have)
 </li>
 <li>
 Cloud Fundamentals is preferred
 </li>
 </ul>
</div>

Business Analyst

WEbook.com

<div>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
Job Overview:
The Business Analyst (BA) will partner with Business Solutions Project Managers to translate business needs into clear, testable requirements for software implementations, integrations, and digital transformation initiatives across webook&rsquo;s delivery lanes. The BA ensures scope clarity, requirements quality, stakeholder alignment, and UAT readiness while supporting Business Solutions Department governance and stage-gate compliance.
Key Responsibilities:
 1) Discovery &amp; Requirements Ownership<ul><li>
Lead and facilitate discovery workshops to capture business objectives, current-state pain points, and target-state processes.</li><li>
Elicit, analyze, and document BRD/FRD (or equivalent) with acceptance criteria, business rules, edge cases, and non-functional requirements.</li><li>
Translate requirements into user stories / backlog items on Jira with traceability from business goals to deliverables.</li><li>
Drive requirement sign-off and baseline control with the PM (scope discipline and change control).
</li></ul>2) Delivery Enablement<ul><li>
Support solution definition, integration requirements, data migration needs, and test/UAT strategy.</li><li>
Collaborate with Product/Ops/Design to validate feasibility assumptions and operational readiness inputs before build/config progresses.
</li></ul>3) UAT &amp; Quality Assurance Support<ul><li>
Define UAT scope, test scenarios, and user journeys aligned to acceptance criteria.</li><li>
Support test data preparation and coordinate with PMs on UAT execution cycles, defect triage, and retest/closure.</li><li>
Ensure deliverables are &ldquo;UAT-ready&rdquo; with clear pass/fail criteria and auditable evidence.</li></ul>
4) Stakeholder Management &amp; Communication<ul><li>
Act as a structured bridge between business stakeholders and delivery teams, reducing ambiguity and preventing scope creep.</li><li>
Produce crisp documentation and decision logs to keep stakeholders aligned and de-risk delivery.</li></ul>
5) Governance &amp; Continuous Improvement<ul><li>
Support department&rsquo;s governance by ensuring artifacts are complete for stage gates (e.g., requirements baseline, acceptance criteria, UAT packs, handover inputs).</li><li>
Contribute to reusable templates, requirement standards, and lessons learned to improve delivery velocity and quality.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree (Engineering, IT, or related).</li><li>
2&ndash;3 years of experience as a Business Analyst in software implementation and/or digital transformation environments (mandatory).</li><li>
Proven experience producing requirements documentation (BRD/FRD), user stories, process maps, and acceptance criteria.</li><li>
Hands-on exposure to UAT planning/execution and defect triage workflows.</li><li>
 Strong stakeholder facilitation skills: workshops, alignment sessions, and decision-making forums.</li></ul>
Preferred (Nice to Have)<ul><li>
Experience with ticketing, e-commerce, payments, or marketplace platforms.</li><li>
Exposure to integrations, APIs, data migration, and operational readiness concepts.</li><li>
Familiarity with stage-gate delivery models and change request governance.</li></ul>
Certifications<ul><li>
IIBA ECBA / CCBA</li><li>
ITIL 4 and above (nice to have)</li><li>
Cloud Fundamentals is preferred</li></ul></div>

Accenture

<div>About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song &mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Accenture Strategy &amp; Consulting
In today&rsquo;s world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value.
That&rsquo;s where Accenture Strategy &amp; Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client&rsquo;s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.
Key Responsibilities:<ul><li>
Lead value analysis to generate business insights and identify value creation opportunities for clients and Accenture, with a strong focus on the telecommunications sector and B2B digital transformation initiatives.</li></ul><ul><li>
Perform advanced business, operational, and financial analysis tailored to telecom B2B environments, including enterprise solutions, ICT services, and digital platforms, to identify transformation levers and growth opportunities.</li></ul><ul><li>
Drive a structured approach to solving complex business problems across the telecom value chain, particularly in B2B domains such as customer experience, lead-to-cash, product management, and service assurance.</li></ul><ul><li>
Lead the creation of thought leadership assets that present innovative and actionable recommendations on topics including telecom enterprise services, B2B digitization, 5G monetization, and industry-specific go-to-market strategies (e.g., for healthcare, manufacturing, logistics clients).</li></ul><ul><li>
Shape and lead innovative and pragmatic programs for B2B digital transformation, including operating model design, digital sales enablement, product lifecycle transformation, and integration of next-gen platforms (e.g., CPQ, CRM, OSS/BSS).</li></ul><ul><li>
Identify and prioritize account-level value creation opportunities based on assessment activities, including pain points in existing B2B models, market dynamics, and future growth areas (e.g., SD-WAN, private 5G, edge computing).</li></ul><ul><li>
Staff cross-functional project teams with a mix of industry, technology, and strategic capabilities; responsible for team resourcing, engagement, and development.</li></ul><ul><li>
Coach and mentor team members with a focus on telecom sector knowledge and B2B digital transformation consulting capabilities in alignment with Accenture's Performance Achievement Process.</li></ul><ul><li>
Demonstrate strong people management skills, including the ability to lead, motivate, and inspire high-performing teams working at the intersection of telecom innovation and B2B digital reinvention.</li></ul>
Essential Qualifications<ul><li>
Minimum of 7 years of consulting experience</li><li>
Telecom Sector experience</li><li>
Strong analytical skills, understands complex issues, quickly absorbs information, excels in conceptual and creative problem solving.</li><li>
Digitally savvy; curious and passionate about technology, understands its impact on business and society.</li><li>
Driven; enjoys a challenge, proven ability to adapt and remove obstacles to achieve results, determined and optimistic.</li></ul>
Preferable Qualifications:<ul><li>
MBA or graduate-level degree in related field</li><li>
Driven; enjoys a challenge, proven ability to adapt and remove obstacles to achieve results, determined and optimistic.</li><li>
Experience in operating model design, strategy formulation, digital transformation, Beneficiary experience, impact assessment, monitoring, and evaluation.</li><li>
Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio</li><li>
Strong organizational and analytical skills</li></ul>
Why join us?<ul><li>
We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues</li><li>
You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools</li><li>
Flexible work arrangements and a range of benefits including competitive rewards</li><li>
You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends</li><li>
You will also have opportunities to make a difference to the communities in which we work and live</li></ul>
Way Forward:
If this sounds like the ideal role, career, and company for you, click below to apply.
To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest
news.
Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube</div>
 
<ul><li>MBA or graduate-level degree in related field</li><li>
Driven; enjoys a challenge, proven ability to adapt and remove obstacles to achieve results, determined and optimistic.</li><li>
Experience in operating model design, strategy formulation, digital transformation, Beneficiary experience, impact assessment, monitoring, and evaluation.</li><li>
Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio</li><li>
Strong organizational and analytical skills</li></ul>

Business Strategy Manager

Explore 435+ Data analyst operations intelligence strategy in Riyadh Saudi Arabia this April. Find roles across top companies and apply now to boost your career.

435 data analyst operations intelligence strategy jobs In Riyadh Saudi Arabia

Data Analyst (Operations Intelligence & Strategy)

Market Research Analyst - Female

Data and Reporting Analyst

Executive Director, Information Technology

Business Analyst

Business Analyst

Business Strategy Manager