sales manager

marketing manager

hr manager

operations manager

e-commerce manager

department store manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Assistant Store Manager | Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams in order to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The role will deputize for the Store Managers in their absence for the daily operations of the store and its workforce in line with the overall business objectives.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Lead The Team In Excellent Customer Service Standards and Enable the Fulfillment of Exceptional Customer Experiences Through a Clear Understanding of Company/Brand Cx Standards, Individual Customer Needs, And an Awareness of Current Trends
 </li>
 <li>
 Drive The Store Team to Deliver the Highest Levels of Customer Service At All Times
 </li>
 <li>
 Follow Up and Resolve All Customer Complaints In A Professional and Timely Manner, Escalating and Reporting To The Store Manager.
 </li>
 <li>
 Drive Sales And Take Initiative To Increase Sales And Business Improvement Through Keen Awareness of Set KPI Targets
 </li>
 <li>
 Manage And Implement All Sales Promotions And Brand Activities, Providing Communication To The Relevant Support Teams To Ensure Maximization Of Sale
 </li>
 <li>
 Ensure Smooth Store Operations In The Absence Of The Store Manager, Dealing With Any Potential Disruptions To the Business In A Timely Manner.
 </li>
 <li>
 Implement, Manage And Maintain Compliance To Company Policies And Guidelines To Minimize Stock Loss And Damage
 </li>
 <li>
 Liaise With The Excellence And Compliance Team In Order To Prepare And Implement Stock Counts As Per Company Policy.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Diploma - High School Certificate
 </li>
 <li>
 Qualification In Retail Related Field Is An Added Advantage
 </li>
 <li>
 Minimum 4-5 Years&rsquo; Industry Experience
 </li>
 <li>
 Excellent To Fluent English
 </li>
 <li>
 Must Be A Team Player
 </li>
 <li>
 Excellent Communication Skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work from any country in the world for 30 days a year.
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
 
</div>

Deputy Store Manager - lululemon

MINIMALIST

<div>
 
 
 About us
 
 
 
 Minimalist.ae is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high-quality watches, jewelry, handbags, perfumes, and leather goods designed to enhance personal style. With two stores now open in the UAE, we focus on simple yet sophisticated designs, with specifically our Arabic numeral watches being known for their timeless appeal. Minimalist believes in simplicity and use only the finest materials to produce beautiful and durable items, combining elegant design with excellent quality.
 
 
 
 
 
 
 The Role
 
 
 
 As Retail Store Manager, you will oversee the operations and teams of one of our stores across the UAE. Apart from &ldquo;just&rdquo; managing, you will also be directly in touch with customers and living our credo of &lsquo;We don&rsquo;t sell - we forge relationships&rsquo;. You will get to know our customers&rsquo; demands in detail in order to showcase the product(s) that will most closely fit to what they&rsquo;re looking for. Every person that comes to visit our store is important to you, regardless of whether they&rsquo;re on a spending spree or just window-shopping.
 
 
 
 
 
 
 Requirements
 
 
 
 As an ideal candidate, you will have:
 
 <ul>
 <li>
 A minimum of 5 years of relevant experience in managing retail stores within the UAE in luxury, watches, or jewelry;
 </li>
 <li>
 Ideally a relevant academic degree in Marketing, Business Administration, Management, or similar;
 </li>
 <li>
 Ideally relevant certification in sales, management, or project management from accredited providers;
 </li>
 <li>
 Outstanding communication skills in English;
 </li>
 <li>
 Outstanding communication skills in Arabic.
 </li>
 </ul>
 
 
 
 
 
 What we offer
 
 
 <ul>
 <li>
 Competitive salary with performance-based incentives;
 </li>
 <li>
 UAE visa and permits;
 </li>
 <li>
 Health insurance;
 </li>
 <li>
 Annual flight ticket allowances
 </li>
 <li>
 Growth and long-term development opportunities;
 </li>
 <li>
 Long-term perspective in a rapidly expanding, future-oriented organization;
 </li>
 <li>
 An engaging and challenging work environment with a motivated &amp; professional team of specialists.
 </li>
 </ul>
 
 
 
</div>

Retail Store Manager (Dubai)

GATE

Role OverviewAs a Supervisor, you will play a vital role in managing daily store operations, leading sales teams, and ensuring an outstanding customer experience. You will be responsible for driving sales performance, maintaining store standards, and supporting the Store Manager in achieving operational excellence.Key Responsibilities<ul><li>Lead, supervise, and motivate a team of Sales Associates to achieve daily and monthly sales targets.</li><li>Plan and manage staff rosters to ensure efficient store operations.</li><li>Drive store performance by consistently achieving Turnover, Margin, Volume, Shrinkage, and Safe Operations KPIs.</li><li>Oversee merchandising, stock flow, and category displays to ensure optimal customer experience.</li><li>Conduct regular team training on products, merchandising, customer service, and sales techniques.</li><li>Handle customer queries and complaints effectively, ensuring satisfaction and building customer loyalty.</li><li>Provide product guidance to customers, helping them find the right solutions for their needs.</li><li>Monitor and manage inventory levels, coordinating with Purchase and Warehouse teams for replenishment.</li><li>Collaborate with the Store Manager/Assistant Store Manager on store decisions and strategic planning.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and team management skills.</li><li>Proactive, self-starter with strong business acumen.</li><li>Ability to analyze, innovate, and make decisions effectively.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with problem-solving abilities.</li><li>Experience in Department/Category Management is an advantage.</li><li>Flexible, organized, and able to work in a fast-paced retail environment.</li></ul>Qualifications &amp; Experience<ul><li>Minimum 3&ndash;5 years of experience in retail, preferably in supermarket or hypermarket operations.</li><li>Proven experience in supervising teams and managing store operations.</li><li>Knowledge of retail KPIs and inventory management systems.</li></ul>Job Types: Full-time, PermanentPay: AED2,000.00 - AED2,700.00 per month

Supervisor

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 168116
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 To provide a high level of customer service through excellent knowledge of products and procedures, to rotate through departments as required and assist in all store-related tasks. To assist the Department Manager / Store Manager with the general day-to-day running of the Department and Store. Act as Duty Manager as required. To effectively contribute to the achievement of the annual budget.
 
 
 
 What you will do:
 
 
 
 
 Excellent Customer Service
 
 
 
 <ul>
 <li>
 To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers professionally.
 
 
 </li>
 </ul>
 
 Operational Effectiveness
 
 
 
 <ul>
 <li>
 Assist the Store Manager with the day-to-day Store Operations including opening and closing Duty Management cover and other security aspects. To run the department in the absence of the Department Manager if required.
 </li>
 <li>
 To be able to train new staff on the Point of Sale (POS) operation and to be responsible for corrective action at the POS. To deal with any customer issues arriving at the POS to ensure smooth customer service is uninterrupted.
 </li>
 <li>
 To supervise the receiving and display of goods by the approved procedures when required to ensure products are available for customer purchase.
 </li>
 <li>
 When required to assist in other events such as stock take, new store openings, etc.
 
 
 </li>
 </ul>
 
 Store Compliance
 
 
 
 <ul>
 <li>
 To assist with ensuring compliance with in-store procedures about pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.
 
 
 </li>
 </ul>
 
 People Development
 
 
 
 <ul>
 <li>
 To assist with the training and ensure that Sales Assistants apply the &ldquo;Brand Merchandising Principles&rdquo; at all times ensuring a corporate image is achieved and that the brand has the best possible looking stores in its product category.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
 </li>
 <li>
 Sound in-depth knowledge of the market, brand positioning and trends.
 </li>
 <li>
 An understanding of the current economic situation and impacts of potential threats and competitors.
 
 
 </li>
 </ul>
 
 What equips you for the role:
 
 
 
 
 Minimum Qualification and Knowledge:
 
 
 
 
 Education
 
 : High School Diploma or equivalent
 
 
 
 Minimum Experience:
 
 
 
 Minimum 2 years of Retail Sales experience preferably in leading or supervising a team.
 
 
 
 Job-Specific/Technical Skills required to complete the tasks:
 
 
 
 <ul>
 <li>
 Good verbal communication skills
 </li>
 <li>
 Some heavy lifting
 </li>
 <li>
 Ability to stand for a minimum of 8 hours
 </li>
 <li>
 Strong Customer Service
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Sales Supervisor | Retail | Fashion | UAE

izil Beauty

<div>
 
 A Spa &amp; Store manager&rsquo;s role is to ensure that their business is performing at or above standard. People Management, Inventory Management, Financial Management, Customer Service, upselling skills, and experience as well as in-depth knowledge of the industry are essential. The role requires a manager with a passion for beauty services and product knowledge.
 
 
 As a manager, you are required to manage and monitor the operations of the branch, to make sure that it operates to a high level of quality and hygienic standard as per company guidelines.
 
 
 
 
 
 
 Department Role:
 
 
 
 The department should ensure the spa is a welcoming environment, including making sure all hygiene procedures are followed, and all equipment is functional.
 
 The department should ensure that the business runs smoothly and provides an optimal experience for all guests
 
 .
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Spa &amp; Store managers lead, monitor, and analyze the daily operations of the Spa &amp; Store.
 </li>
 <li>
 Handling employee scheduling to ensure there are enough service providers to meet customer demand, considering peak times and seasonality.
 </li>
 <li>
 Plan, strategize, and meet the Store and Spa sales target and profitability.
 </li>
 <li>
 Ensure all your team members are meeting their individual monthly targets.
 </li>
 <li>
 Build strong sales and customer service relationships with clients through inspiring and motivating the team into action.
 </li>
 <li>
 Ensure consistent execution of Izil Spa and Store policies and procedures.
 </li>
 <li>
 Ensure merchandising and visual standards are organized, clean and presentable.
 </li>
 <li>
 Always maintain hygienic and clean work areas and ensure that the Store and Spa follow the standard guidelines of Dubai Municipality.
 </li>
 <li>
 Ensure that you represent the Store and Spa to the highest level of professionalism and are always in uniform attire.
 </li>
 <li>
 Maintain staff records, including Sales reports, working schedules, Attendance, Visa, ID for Municipality check, Hygiene training etc.
 </li>
 <li>
 Ensure proper use and care of all products, equipment, and tools of the Spa &amp; Store.
 </li>
 <li>
 Ensure a weekly or monthly inventory check along with other departments as per the company SOP.
 </li>
 <li>
 Measure the productivity and evaluate all Spa &amp; Store staff every quarter using a performance appraisal form.
 </li>
 <li>
 Arrange regular maintenance services for all Machines &amp; equipment.
 </li>
 <li>
 Handles the reception, customer complaints, and other customer-related concerns.
 </li>
 <li>
 Proactively participate in any marketing/sales initiatives. These initiatives could include special promotions and events.
 </li>
 <li>
 Contribute to the development and improvement of the Spa &amp; Store.
 </li>
 <li>
 A commitment to ensuring the health and safety of the work environment through compliance with the occupational health and safety practices of the company.
 </li>
 <li>
 All other duties as required by the spa &amp; store manager from time to time within the ambit of a Spa and Store manager role.
 </li>
 <li>
 Conduct daily, monthly, and weekly briefings with all staff members.
 </li>
 <li>
 Go through all treatment, Service, and Operational SOP and provide feedback.
 </li>
 <li>
 Identifies and recommends new products and product enhancements to remain competitive in the market.
 </li>
 <li>
 Monitors and manages the payroll function.
 </li>
 <li>
 Manages areas of operation to budget by reviewing operating statements, budget worksheets, and payroll progress reports.
 </li>
 <li>
 Manages Spa controllable expenses such as guest amenities, linen expenses, professional salon products, plants, decorations, and paper supplies to achieve or exceed budgeted goals.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.
 </li>
 <li>
 Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
 </li>
 <li>
 Interviews and hires employees with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Report feedback on the monthly Rota, and ensure the staffing levels are sufficient
 </li>
 <li>
 Develops, implements, and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Administers the performance appraisal process for direct report managers.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results. Celebrates successes and publicly recognizes the contributions of team members.
 </li>
 </ul>
 
 
</div>

Spa & Store Manager

REDTAG

<div>
 
 The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
 
 
 
 
 
 Operational
 
 
 <ul>
 <li>
 Ensure high levels of customers satisfaction through excellent service
 </li>
 <li>
 Develop business strategies to increase customers&rsquo; pool, expand store traffic and
 </li>
 </ul>
 
 optimize profitability
 
 <ul>
 <li>
 Complete store administration and ensure compliance with company policies and
 </li>
 </ul>
 
 procedures
 
 <ul>
 <li>
 Maintain excellent store condition and visual merchandising standards as per the
 </li>
 <li>
 Retail department SOP
 </li>
 <li>
 Ensure that visual merchandising guidelines are adhered to and standards are
 </li>
 </ul>
 
 maintained in the section(s) and provide inputs to the store visual merchandiser on the same
 
 <ul>
 <li>
 Report on buying trends, customer needs, profits etc.
 </li>
 <li>
 Communicate innovative ideas to increase market share
 </li>
 <li>
 Identifies current and future customer requirements by establishing rapport with
 </li>
 </ul>
 
 potential and current customers
 
 <ul>
 <li>
 Ensures availability of merchandise and services by maintaining inventories and
 </li>
 </ul>
 
 communicating shortages by maintaining an ongoing communication with the Central or Regional Distribution Center
 
 <ul>
 <li>
 Secures merchandise by implementing security systems and measures and inspect
 </li>
 </ul>
 
 and ensure adjustment of damages as per the Standard Operating Procedure "SOP's"
 
 <ul>
 <li>
 Protects employees and customers by providing a safe and clean store environment
 </li>
 <li>
 Managing stock levels and making key decisions about stock control
 </li>
 <li>
 Touring the sales floor regularly and identifying and resolving staff and customers issues and grievances
 </li>
 <li>
 Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring competitors' performance
 </li>
 <li>
 Ensure achievement of sales targets which have been set for the department/s and provide input in deciding the same
 </li>
 <li>
 Ensure adherence to shopping standards by conducting periodic audits of the department and taking corrective actions
 </li>
 <li>
 Ensures budgets for own store is managed and that expenditure stays in agreed budgets
 </li>
 <li>
 Ensures store administration is completed according to company procedures on a daily, weekly and monthly basis
 </li>
 <li>
 Drives Initiatives to improve customer relationships and generate loyalty
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Completes store operational requirements by scheduling and assigning employees; following up on work results
 </li>
 <li>
 Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
 </li>
 <li>
 Maintains store staff, orienting, and training
 </li>
 <li>
 Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and conduct fair performance appraisals
 </li>
 <li>
 Leads, motivates and develops the team to maximize talent and performance and achieve business objectives
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 Education and Certification
 
 <ul>
 <li>
 Bachelor Degree in Business / Retail Operations or a related field is required
 </li>
 </ul>
 
 Experience
 
 <ul>
 <li>
 Knowledge and Skills
 </li>
 <li>
 Proficient in MS Office Excellent
 </li>
 <li>
 Numerical and Analytical Skills " Retail Analysis"
 </li>
 <li>
 Problem Solving skills
 </li>
 <li>
 In Store Operations Knowledge
 </li>
 <li>
 Business Acumen
 </li>
 <li>
 Experience
 </li>
 <li>
 Minimum of 2 to 3 years as a Store Manager handling a big box department
 </li>
 </ul>
 
 
</div>

Store Manager

Explore 2431+ Department store manager in Dubai this September. Find roles across top companies and apply now to boost your career.

2431 department store manager jobs IN Dubai

Deputy Store Manager - lululemon

Retail Store Manager (Dubai)

Retail Store Manager (Dubai)

Supervisor

Sales Supervisor | Retail | Fashion | UAE

Spa & Store Manager

Store Manager