administrative assistant

executive assistant

office administrator

office assistant

secretary

departmental secretary

<p>The selected candidates will be responsible for managing camp administration activities, employee documentation, ERP transactions and welfare related coordination to ensure smooth camp operations and compliance with company procedures.</p><p><b>KEY RESPONSIBILITIES</b></p><p>Manage camp administration and employee documentation.</p><p>Handle ERP transactions including requisition's GRV(E), GTV, GIV and leave applications.</p><p>Maintain leave registers, attendance- related records, and training reports.</p><p>Process passport requests, personnel document requests, and air ticket entries.</p><p>Coordinate labor complaints, wage complaints closures and visa renewal documentation.</p><p>Maintain EFS inward/outward registers and filing systems.</p><p><b>REQUIREMENTS </b></p><p><b>1. Degree/ diploma in any field. </b></p><p><b>2. 5-7 years of experience in camp administration, welfare coordination or related functions.</b></p><p><b>3. Excellent written and verbal communication skills. </b></p><p><b>4. Strong coordination and organizational abilities. </b></p><p><b>5.Proactive and self-motivated.</b></p><p><b>6.Ability to communicate effectively with employees and management.</b></p><p><b>7. Previous experience in a similar role, preferably within the construction or contracting industry will be considered an added advantage. </b></p><p>Pay: AED4,500.00 - AED5,000.00 per month</p><p>Work Location: In person</p>

SECRETARY (CAMP)

mepcontracting2017@gmail.com

<p>As a Construction Project Site Secretary, you will be responsible for maintaining company project documents. Sorting electronic or hard copies of project documentation and preparing reports.</p><p>Responsibilities include but are not limited to:</p><ul><li>Controlling project documentation</li><li>Ensuring all documentation meets formal requirements and required standards</li><li>Sorting, storing and retrieving electronic and hard copy documents</li><li>Using computer to organize and distribute documents within a company</li><li>Ensure documents are shared at key times to facilitate timely project completion</li><li>Secretarial works</li></ul><p>Requirements:</p><ul><li>Must have construction company experience</li></ul><p>Job Type: Full-time</p><p>Pay: Up to AED5,000.00 per month</p><p>Application Question(s):</p><ul><li>How much is your salary expectation?</li><li>Can you join within 1 week?</li></ul><p>Experience:</p><ul><li>Construction Company: 2 years (Required)</li><li>Document Controller/Project Secretary: 2 years (Required)</li><li>UAE: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

Project Secretary

AL Sabi Glass & Mirror  LLC

<p>- Key Responsibilites:</p><ul><li>Manage daily office administrative tasks.</li><li>Prepare, organize, and maintain physical and digital filing systems.</li><li>Schedule meetings, appointments, and coordinate with internal departments.</li><li>Assist with document submissions and maintain project records.</li><li>Monitor incoming emails and, after training, independently respond to client and supplier inquiries professionally.</li><li>Maintain confidentiality of company information and documentation.</li><li>Perform other administrative and secretarial duties as assigned.</li></ul><p>- Requirements:</p><ul><li>Previous experience as a Secretary, Administrative Assistant, or in a similar office role.</li><li>Excellent written and spoken English.</li><li>Strong email writing and communication skills.</li><li>Quick learner with the ability to work independently after training.</li><li>Highly organized with excellent attention to detail.</li><li>Good time management and ability to prioritize multiple tasks.</li><li>Professional attitude, positive work ethic, and willingness to take initiative.</li><li>Proficient in Microsoft Office (Word, Excel, Outlook).</li><li>Experience working in the construction, glass, aluminum, or related industries is an advantage but not required.</li></ul><p>Pay: From AED3,000.00 per month</p><p>Application Question(s):</p><ul><li>How many years of experience do you have working as a Secretary or Administrative Assistant?</li></ul><p>Less than 1 year<br/>1&ndash;2 years<br/>3&ndash;5 years<br/>More than 5 years</p><ul><li>Do you currently reside in the UAE?</li></ul><p>Yes<br/>No</p><ul><li>How many years of office experience do you have in the UAE?</li></ul><p>None<br/>Less than 1 year<br/>1&ndash;2 years<br/>3+ years</p><ul><li>Have you worked in any of the following industries?</li></ul><p>Construction<br/>Glass &amp; Aluminum<br/>Manufacturing<br/>Trading<br/>Other</p><ul><li>Which Microsoft Office programs are you confident using?</li></ul><p>Word<br/>Excel<br/>Outlook<br/>PowerPoint<br/>All of the above</p><ul><li>Have you managed document filing systems (physical and digital)?</li></ul><p>Yes<br/>No</p><ul><li>How comfortable are you writing professional emails without supervision?</li></ul><p>Very Comfortable<br/>Comfortable<br/>Need Some Guidance<br/>Not Comfortable</p><ul><li>Briefly explain how you would respond to a client asking for an update on their order.</li></ul><p>(Open text answer)</p><ul><li>Imagine you receive:</li></ul><p>12 new emails,<br/>a phone call,<br/>your manager asks you to prepare a document.</p><p>How would you prioritize these tasks?</p><ul><li>If your manager is unavailable and a client requests information you are unsure about, what would you do?</li></ul><p>(Open text answer)</p><ul><li>How soon can you join?</li></ul><p>Immediately<br/>Within 2 weeks<br/>Within 1 month<br/>More than 1 month</p><p>Work Location: In person</p>

Secretary

Dusit

<div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>PRIMARY RESPONSIBILITIES:</p>
<ul><li>Assists the Food &amp; Beverage Manager in the day-to-day operation of the hotel as required. Duties also include handling the calendar and administration assistance for the F &amp; B department.
</li><li>Manages communications, draft correspondence and other business memoranda, creates presentations, proofread, edits and formats business documents, schedules meetings and coordinates office functions.
</li><li>Screens telephone calls, confirms appointments, conducts research, scans and prints publications and compiles materials.
</li><li>Arranging and scheduling appointments, organizing paperwork, handling travel arrangements, ordering office supplies and managing information access through the use of telephones, mail and electronic messaging.
</li><li>Keeps the filing system up-to-date including all retail files. Maintains trace file and bring forward daily items to act on appropriate tasks.
</li><li>Supports the flow of work and dissemination of information within the organization.
</li><li>Schedules departmental meetings, takes and distributes minutes, and arranges/attends sub-committee meetings as required.
</li><li>Assists and supports staff events as appropriate, such as leadership meetings, executive retreat, staff receptions, etc.
</li><li>Follows up in the implementation of the policies and procedures of service of food and beverage.
</li><li>Prepares all necessary documents for Departmental reports.
</li><li>Administers personnel action, on leaves, overtime requests, disciplinary actions and commendation.
</li><li>Prepares payroll on a daily basis for departmental staff and prepares the departmental roster under the Director of Rooms supervision.
</li><li>Familiarizes with the job description of all position in F &amp; B service to be able to assist F &amp; B Manager in monitoring and overseeing the staff performance.
</li><li>Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs.
</li><li>Delegates normal instructions &amp; meetings and meets visitors who come to the department.
</li><li>Ensures the tidiness &amp; cleanliness in the office.
</li><li>Performs other duties as assigned by F&amp;B Manager.</li></ul>
<p>REPORT LINES &amp; COMMUNICATIONS:</p>
<ul><li>Reports to the Food &amp; Beverage Manager.
</li><li>Coordinates with other outlet heads and Kitchen section heads for F &amp; B operation</li></ul>
<p>JOB REQUIREMENT</p>
<ul><li>Minimum education of Bachelor&rsquo;s degree in any discipline
</li><li>Minimum of 1-2 years in secretarial, administrative experience. Exposure in F&amp;B operation or hospitality business is desirable
</li><li>Computer literate and ability to use other office equipment.
</li><li>Have good English communication skills both in written and spoken
</li><li>Well-organized, detail-oriented and possess pleasant personality with excellent communication and interpersonal skills</li></ul><br>
</div><div><div>
</div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Information</b></h2>
<div><ul><li><div><div>Date Posted</div>
<div>July 9, 2026</div>
</div></li><li><div><div>Location</div>
<div><div>Dusit Thani Dubai
</div></div></div></li><li><div><div>Division</div>
</div></li><div></div><li><div><div>Minimum Experience</div>
<div>2 Year</div>
</div></li><li><div><div>Qualification</div>
<div>Bachelor Degree</div>
</div></li><li><div><div>Career Level</div>
<div>Officer</div></div></li></ul></div></div></div></div></div></div>

F&B Administrator

Hilton

<div><p>An Assistant Executive Housekeeper at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury hotel, plays a key leadership role in delivering exceptional housekeeping operations that reflect the hotel's commitment to luxury, elegance, and impeccable presentation. This role supports the Executive Housekeeper in fostering operational excellence, developing high-performing teams, and creating memorable guest experiences through the highest standards of cleanliness and service.</p></div>
<br><div><div><b>What will I be doing?
</b><br>
As an Assistant Executive Housekeeper, you will support the Executive Housekeeper in the leadership and daily management of the Housekeeping department, ensuring operational excellence, effective team performance, and the consistent delivery of exceptional cleanliness, presentation, and service standards across guest rooms, public areas, and hotel facilities. Working collaboratively with all hotel departments, you will contribute to achieving guest satisfaction, maintaining Waldorf Astoria and Forbes Five-Star standards, and driving continuous improvement initiatives. Specifically, you will be responsible for
<br>
<ul><li>Assist the Executive Housekeeper in leading the Housekeeping operation to consistently deliver exceptional standards of cleanliness, presentation, guest satisfaction, and service excellence across guest rooms, public areas, offices, and meeting spaces, in alignment with hotel policies, brand standards, and regulatory requirements.
</li><li>Plan, coordinate, delegate, and oversee daily, weekly, monthly, quarterly, and annual Housekeeping activities to optimize operational efficiency, productivity, resource utilization, and service consistency.
</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure full compliance with Waldorf Astoria brand standards, Forbes Five-Star expectations, quality assurance guidelines, and departmental operating procedures.
</li><li>Support the implementation and administration of departmental systems, policies, procedures, operational reports, planning processes, and continuous improvement initiatives to enhance overall departmental performance.
</li><li>Lead, coach, and develop Housekeeping Supervisors and operational Team Members through effective communication, performance management, recognition, feedback, and engagement initiatives.
</li><li>Maintain the departmental training calendar in partnership with the Departmental Trainer, facilitate training programs, and ensure accurate documentation of training records, competencies, and colleague development activities.
</li><li>Ensure all Team Members are fully trained and consistently demonstrate Waldorf Astoria service standards, Forbes Five-Star requirements, luxury hospitality behaviors, and operational excellence.
</li><li>Monitor and ensure the safe handling, storage, and usage of cleaning chemicals, equipment, and supplies in accordance with health, safety, hygiene, environmental, and hazardous materials regulations.
</li><li>Support effective inventory management, linen control, guest amenities management, and departmental cost control measures while maintaining operational standards and achieving budgetary objectives.
</li><li>Collaborate closely with Engineering, Front Office, and other hotel departments to ensure timely resolution of maintenance concerns, room defects, and operational matters impacting guest satisfaction.
</li><li>Analyze guest feedback, quality assurance reports, and operational performance results to identify opportunities for improvement and implement appropriate corrective and preventive actions.
</li><li>Support VIP arrivals, special guest requirements, departmental projects, and operational initiatives to ensure personalized service delivery and exceptional guest experiences.
</li><li>Promote and maintain a positive, inclusive, and collaborative working environment that reflects Waldorf Astoria values, Hilton culture, and a commitment to colleague engagement and service excellence.
</li><li>Champion Forbes Five-Star standards, quality assurance practices, and continuous improvement initiatives across all areas of Housekeeping operations to consistently elevate guest experiences.</li></ul></div></div>
<br><div><div><b>What are we looking for?
</b><br>
An Assistant Executive Housekeeper serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and collaborating with Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<br>
<ul><li>Current experience as an Assistant Executive Housekeeper or in a similar leadership role within a luxury hotel.
</li><li>Strong knowledge and practical experience of Forbes Five-Star standards.
</li><li>Extensive knowledge of housekeeping operations, sanitation practices, cleaning chemicals, and health and safety regulations.
</li><li>Sound understanding of inventory management, budgeting, and cost control principles.
</li><li>Proven leadership and people management skills with the ability to coach, develop, and motivate Team Members.
</li><li>Excellent organisational skills with the ability to coordinate multiple priorities and collaborate effectively across departments.
</li><li>Strong communication and interpersonal skills with the ability to build positive relationships with Team Members, suppliers, and contractors.
</li><li>Proficiency in property management systems and Microsoft Office applications.
</li><li>Good analytical and numerical skills with the ability to interpret operational reports and performance data.
</li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<br>
<ul><li>Previous experience within the luxury hospitality sector in the UAE.
</li></ul></div><p><b>What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?
</b><br>
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</p></div>
<br><div><div><div><b>Join an Award-Winning Workplace Culture
</b><br>
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Assistant Executive Housekeeper at Waldorf Astoria Dubai International Financial Centre

IHG Hotels & Resorts

<div><p>At <b>InterContinental Residences Dubai Business Bay</b>, we are seeking a <b>Housekeeping Manager</b> to lead the Housekeeping Department in delivering exceptional cleanliness, comfort, and luxury residential experiences while driving operational excellence and developing a high-performing team.</p><p>
This role is designed for an experienced hospitality leader who combines operational expertise, strong people leadership, and a passion for delivering exceptional guest experiences. As Housekeeping Manager, you will oversee all housekeeping operations, ensuring the highest standards of cleanliness, presentation, safety, and service while contributing to the overall success of the property.</p><p>
This is more than a housekeeping leadership role.</p><p>
InterContinental Residences Dubai Business Bay offers a luxury residential environment where attention to detail creates lasting impressions. As Housekeeping Manager, you will shape the guest experience behind the scenes by creating immaculate living spaces, inspiring your team, and ensuring every residence and public area reflects the highest standards of luxury hospitality.</p><h2 class="jobSectionHeader"><b>
Why This Role Matters</b></h2><p>
Luxury begins with exceptional housekeeping.</p><p>
As Housekeeping Manager, you will lead one of the property's most important operational departments, ensuring guests consistently enjoy beautifully maintained residences and public spaces. Your leadership will foster a culture of accountability, quality, teamwork, and continuous improvement while ensuring operational efficiency and financial performance.</p><p>
Your ability to balance guest expectations, team engagement, quality standards, and business objectives will directly influence guest satisfaction, brand reputation, and overall hotel performance.</p><h2 class="jobSectionHeader"><b>
Lead the Standards That Define Luxury</b></h2><p>
You will oversee all housekeeping operations, ensuring guest rooms, residences, public areas, linen services, and back-of-house areas consistently exceed InterContinental brand standards.</p><p>
From leading and developing your team to managing quality inspections, departmental budgets, inventory, productivity, and guest satisfaction, you will play a key role in creating memorable guest experiences through operational excellence.</p><h2 class="jobSectionHeader"><b>
What We'll Support You to Do</b></h2><ul><li>Lead Housekeeping Excellence: Deliver exceptional cleanliness, presentation, and luxury service standards throughout the property.</li><li>Develop High-Performing Teams: Recruit, coach, mentor, and inspire colleagues while building a positive and engaged departmental culture.</li><li>Drive Operational Performance: Manage productivity, scheduling, departmental budgets, inventories, and quality assurance initiatives.</li><li>Elevate the Guest Experience: Ensure every guest enjoys an immaculate environment while responding proactively to feedback and service opportunities.</li></ul><h2 class="jobSectionHeader"><b>
The Gig</b></h2><p>
Reporting directly to the <b>Cluster General Manager &amp; Director of Rooms</b>, the Housekeeping Manager is responsible for the strategic and day-to-day leadership of the Housekeeping Department at InterContinental Residences Dubai Business Bay.</p><ul><li><b>The Opportunity:</b> Lead one of the property's most visible operational departments within a luxury residential hospitality environment.</li><li><b>The Strategy:</b> Combine operational excellence, financial discipline, quality assurance, and people leadership to deliver world-class housekeeping services.</li><li><b>The Impact:</b> Enhance guest satisfaction, colleague engagement, operational efficiency, and brand reputation.</li></ul><p>
You will collaborate closely with Front Office, Engineering, Food &amp; Beverage, Security, Finance, and other operational departments to ensure seamless service delivery across the property.</p><h2 class="jobSectionHeader"><b>
Stay Human</b></h2><p>
At InterContinental, hospitality is about people.</p><p>
This role is about creating exceptional environments where guests feel comfortable, colleagues feel supported, and operational excellence is achieved through teamwork, trust, and genuine care.</p><h2 class="jobSectionHeader"><b>
Your Day-to-Day</b></h2><p>
No two days are the same; your responsibilities will include, but are not limited to:</p><h3 class="jobSectionHeader"><b>
Housekeeping Operations</b></h3><ul><li>Lead all housekeeping operations across guest rooms, residences, public areas, and back-of-house spaces.</li><li>Ensure all areas consistently meet InterContinental brand standards and luxury expectations.</li><li>Conduct regular inspections and implement quality improvement initiatives.</li><li>Monitor cleanliness, maintenance concerns, and presentation standards throughout the property.</li><li>Coordinate deep cleaning and preventive housekeeping programs.</li></ul><h3 class="jobSectionHeader"><b>
Leadership &amp; Team Development</b></h3><ul><li>Lead, motivate, coach, and develop housekeeping colleagues and supervisors.</li><li>Recruit, onboard, train, and retain high-performing team members.</li><li>Conduct performance evaluations and support career development planning.</li><li>Foster a positive, inclusive, and service-focused team culture.</li><li>Promote employee engagement and recognition initiatives.</li></ul><h3 class="jobSectionHeader"><b>
Guest Experience</b></h3><ul><li>Ensure guest rooms are prepared to the highest standards prior to arrival.</li><li>Respond promptly and professionally to guest feedback and housekeeping requests.</li><li>Support VIP arrivals, long-stay guests, and special requests.</li><li>Partner with Front Office to deliver seamless arrival and departure experiences.</li><li>Drive continuous improvement through guest satisfaction feedback.</li></ul><h3 class="jobSectionHeader"><b>
Operational &amp; Financial Management</b></h3><ul><li>Prepare departmental schedules aligned with business demands.</li><li>Manage departmental budgets while maintaining productivity and service quality.</li><li>Monitor linen, uniforms, guest supplies, and housekeeping inventories.</li><li>Control departmental expenses and minimize waste.</li><li>Ensure effective purchasing and inventory management processes.</li></ul><h3 class="jobSectionHeader"><b>
Cross-Department Collaboration</b></h3><ul><li>Work closely with Front Office, Engineering, Security, Laundry, and Food &amp; Beverage teams.</li><li>Coordinate room availability and maintenance priorities.</li><li>Support major events, VIP visits, and operational projects.</li><li>Ensure effective communication across all operational departments.</li></ul><h3 class="jobSectionHeader"><b>
Quality, Safety &amp; Compliance</b></h3><ul><li>Maintain compliance with IHG brand standards, policies, and operating procedures.</li><li>Ensure compliance with health, safety, hygiene, and security regulations.</li><li>Lead housekeeping audits and quality assurance inspections.</li><li>Maintain accurate departmental documentation and operational reports.</li><li>Promote sustainability initiatives and environmentally responsible housekeeping practices.</li></ul><h2 class="jobSectionHeader"><b>
What Success Looks Like</b></h2><ul><li>Outstanding cleanliness and quality inspection scores.</li><li>High guest satisfaction relating to housekeeping services.</li><li>Strong colleague engagement and team retention.</li><li>Effective departmental cost control and productivity performance.</li><li>Excellent collaboration across operational departments.</li><li>Consistent compliance with IHG luxury brand standards.</li></ul><h2 class="jobSectionHeader"><b>
Who This Role Is Perfect For</b></h2><ul><li>Experienced housekeeping leader passionate about luxury hospitality.</li><li>Inspirational people manager committed to developing high-performing teams.</li><li>Operationally focused professional with strong commercial awareness.</li><li>Detail-oriented leader who drives quality and consistency.</li><li>Collaborative manager who builds strong cross-functional relationships.</li><li>Service-focused hospitality professional who leads by example.</li></ul><h2 class="jobSectionHeader"><b>
What We Need From You</b></h2><p>
Ideally, you bring some (or all) of the following:</p><h3 class="jobSectionHeader"><b>
Education</b></h3><ul><li>Degree or Diploma in Hospitality Management or related field preferred.</li></ul><h3 class="jobSectionHeader"><b>
Experience</b></h3><ul><li>Minimum 5&ndash;7 years of progressive Housekeeping leadership experience.</li><li>Previous experience as Housekeeping Manager or Assistant Executive Housekeeper within luxury hotels or branded residences.</li><li>Experience managing large housekeeping teams and departmental budgets.</li><li>Strong knowledge of Opera PMS and housekeeping management systems.</li><li>GCC/UAE hospitality experience preferred.</li></ul><h3 class="jobSectionHeader"><b>
Personal Attributes</b></h3><ul><li>Exceptional leadership and people development skills.</li><li>Strong organisational and operational management abilities.</li><li>Excellent communication and stakeholder management skills.</li><li>High attention to detail and commitment to quality.</li><li>Financial and commercial awareness.</li><li>Ability to perform effectively in a dynamic luxury hospitality environment.</li><li>Passion for continuous improvement and service excellence.</li></ul><h2 class="jobSectionHeader"><b>
What You Can Expect from Us</b></h2><p>
At InterContinental Residences Dubai Business Bay, we create an environment where our people can excel. We offer competitive compensation, valuable employee benefits, and exceptional development opportunities&mdash;including full uniform provision, generous accommodation discounts, and access to world-class training that supports long-term career growth.</p><p>
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.</p><p>
We foster a culture of trust, support, and acceptance&mdash;always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.</p><p>
We know that to work well, we need to feel well&mdash;both inside and outside of work. Through our myWellbeing framework, we're committed to supporting wellbeing across your health, lifestyle, and workplace.</p><h2 class="jobSectionHeader"><b>
Ready to Lead Housekeeping Excellence?</b></h2><p>
If you don't meet every requirement but believe you bring the right leadership, operational expertise, and passion for hospitality, we'd still love to hear from you.</p><p>
Join us and help shape exceptional luxury residential experiences in Dubai&mdash;where your leadership, attention to detail, and commitment to excellence ensure every guest enjoys the comfort, care, and quality that define InterContinental.</p><p></p>
As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.<p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Housekeeping Manager at InterContinental Residences Dubai Business Bay

The Meydan Hotel

<p></p><div><p>Duty Manager
<br>
(20267)</p><br>
<p></p><p>Situated at the heart of Dubai&rsquo;s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world&rsquo;s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.</p><br>
<p></p><p><b>Job Summary</b></p>
<p><i>The Duty Manager oversees daily hotel operations, ensuring smooth functioning across all departments and delivering exceptional guest experiences. Acting as the senior point of contact in the absence of department heads, the Duty Manager handles guest inquiries, resolves complaints, monitors service standards, and ensures that hotel policies, procedures, and safety protocols are followed. This role combines leadership, operational oversight, and guest relations to maintain high standards of service and operational excellence.</i></p>
<p><b>Key Responsibilities</b></p>
<ul><li>Manage, supervise, and demonstrate all front office duties according to established standards.</li>
<li>Assist the Front Office Manager / Assistant Front Office Manager in efficiently running daily operations, ensuring courteous, professional, and flexible service at all times.</li>
<li>Assign tasks to subordinates using the multi-tasking principle and monitor their performance regularly.</li>
<li>Ensure adherence to operating expenses and control all departmental costs.</li>
<li>Oversee requisitioning, storage, and careful use of operating equipment and supplies.</li>
<li>Ensure proper handling of telephone calls, messages, and adherence to hotel etiquette.</li>
<li>Train and guide staff on call handling, guest services, and operational procedures.</li>
<li>Monitor guest check-in and check-out processes to ensure efficiency and accuracy.</li>
<li>Ensure timely submission of guest passport details through the CID system.</li>
<li>Verify that all special rates have appropriate authorization.</li>
<li>Assist with VIP and long-stay guests, ensuring personalized attention.</li>
<li>Make decisions regarding guest interactions with hotel employees and resolve complaints promptly.</li>
<li>Liaise with Reception and Housekeeping to prioritize arrival rooms and special requests.</li>
<li>Handle all guest compensation issues professionally.</li>
<li>Assist with direct individual and group check-ins/check-outs and ensure procedures are followed.</li>
<li>Ensure all guest room preferences are assigned before arrival based on hotel availability.</li>
<li>Support Guest Service Executives with daily shift audits and cash spot checks.</li>
<li>Ensure DTCM/VICAS checks are completed accurately and handed over properly to the next shift.</li>
<li>Ensure VIP guests are personally welcomed on arrival and seen off on departure.</li>
<li>Maintain FO team grooming and appearance standards in line with The Meydan Hotel guidelines.</li>
<li>Promote a warm, friendly approach among team members and encourage sharing of workloads, skills, and knowledge.</li>
<li>Maintain awareness of emergency procedures and act effectively in emergency situations.</li>
<li>Adhere to policies concerning fire, evacuation, accidents, bomb threats, and law &amp; order incidents.</li>
<li>Inform higher management or General Manager of major issues and assist with guest compensation where necessary.</li>
<li>Mentor new or inexperienced employees and conduct regular performance reviews.</li>
<li>Lead by example, motivating staff to meet service standards and departmental goals.</li>
<li>Manage departmental operations within the allocated budget.</li>
<li>Ensure strict adherence to cashiering procedures and financial controls.</li>
<li>Support the implementation of the Hotel&rsquo;s Code of Discipline.</li>
<li>Attend training sessions and participate in company-led employee activities.</li>
<li>Ensure all staff are aware of Lost &amp; Found procedures.</li>
<li>Maintain proper care and maintenance of equipment in assigned areas.</li>
<li>Comply with hotel hygiene, grooming, and personal appearance standards.</li>
<li>Follow the hotel&rsquo;s environmental policies and established guidelines.</li>
<li>Adhere to attendance and timekeeping procedures.</li>
<li>Perform other duties as delegated by management.</li>
</ul><p><b>Skills, Experience &amp; Educational Requirements</b></p>
<ul><li>Demonstrates excellent professional presentation skills.</li>
<li>Exceptional guest service abilities with a strong customer-focused approach.</li>
<li>Advanced verbal and written communication skills.</li>
<li>Proficient in Microsoft Windows applications.</li>
<li>Knowledge of hotel property management systems such as Opera, and familiarity with sales systems such as Micros.</li>
<li>Strong interpersonal, analytical, and problem-solving skills.</li>
<li>Highly responsible, reliable, and self-motivated.</li>
<li>Able to perform effectively under pressure in a fast-paced environment.</li>
<li>Works cohesively and collaboratively within a team.</li>
<li>Maintains calmness, courtesy, and always focus on guest needs.</li>
<li>Strong attention to detail and commitment to service excellence.</li><br>
</ul><p></p><p>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</p></div>

Duty Manager

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