deputy attorney general - consumer litigation

legal administrative assistant - litigation

deputy attorney general - consumer litigation Jobs in Indianapolis United States

legal administrative assistant - litigation Jobs in Indianapolis United States

litigation practice support specialist Jobs in Indianapolis United States

litigation practice support specialist

deputy attorney general consumer litigation

State of Indiana

<p></p><div><div><div><div><div><b>Date Posted: </b>Apr 2, 2026
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>475388
</div></div></div></div><div><div><div><div><b>Location:
</b>Indianapolis, IN, US, 46201<br>
</div></div></div></div><div></div><div><div><div><div><div><b>Work for Indiana</b></div><div></div><div><br>
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.</div><div></div><div><b><br>
About the Office of the Attorney General:</b></div><div>
The Office of the Indiana Attorney General represents the state in cases involving the state's interest, provides legal defense to state officials or agencies in court, and gives formal legal advisory opinions on constitutional or legal questions to state officials.</div><div>
(The Office of the Attorney General is an Equal Opportunity Employer offering a hybrid work model allowing for the possibility of working two remote days per week.)</div><div></div><div><b><br>
Role Overview:</b></div><div>
Deputy Attorneys General serving in the Office of Attorney General&rsquo;s Consumer Protection Division-Consumer Litigation Section provide legal representation on behalf of the State and for the benefit of consumers by leading case teams in the investigation and litigation of cases enforcing Indiana consumer protection laws, including, primarily, the Indiana Deceptive Consumer Sales Act and the Nonprofit Corporations Act. The section also enforces state antitrust law and the Home Improvement Contractors Act, as well as federal laws, including Dodd-Frank Consumer Financial Protection Act, the Truth in Lending Act, and the Consumer Review Fairness Act. In this role, the Deputy Attorney General will be responsible for investigation, review, and litigation of various consumer protection issues relevant to Indiana pursuant to authority delegated to the Attorney General. Working as a Consumer Litigation Deputy provides a unique opportunity to apply one&rsquo;s legal skills to protect the public interest in significant cases directly impacting the financial well-being of Indiana citizens.</div><div></div><div><b><br>
To be considered for this position, you must apply at the link below:</b></div><div>
https://www.governmentjobs.com/careers/inattorneygeneral?keywords=</div><div></div><div><b><br>
Duties and Responsibilities include the following (other duties may be assigned):</b></div><ul><li>
Assesses facts and law to recommend appropriate disposition of complaints alleging unfair, abusive, or deceptive acts against consumers;</li><li>
Reviews pertinent decisions, policies, regulations, and other legal matters pertaining to cases;</li><li>
Maintains caseload of investigation and litigation cases addressing violations of state and federal consumer protection laws;</li><li>
Handles all phases of litigation, including factual and legal research, preparation of court papers, discovery, court conferences, hearings, and trials;</li><li>
Advises other Office of Attorney General Divisions and other State agencies and officials about consumer protection issues and state and federal laws governing consumer transactions;</li><li>
Coordinates Office&rsquo;s consumer protection enforcement efforts with efforts of other State Attorneys General Offices and with other state and federal regulators;</li><li>
Interacts with the general public to educate Indiana consumers about consumer protection matters;</li><li>
Performs other tasks assigned by the Section Chief or Director;</li><li>
This position may require some travel, both within and outside the State.</li></ul><div></div><div><b><br>
Essential Skills:</b></div><ul><li>
Ability to balance and manage high volume of cases and investigations and to handle multiple assignments of varied type and difficulty on ongoing basis.</li><li>
Knowledge of state and federal rules of procedure.</li><li>
Familiarity with substantive law, in consumer protection and consumer finance, preferred.</li><li>
Excellent research and analytical skills.</li><li>
Excellent written and oral advocacy skills.</li><li>
Strong sense of ethics, awareness of potential conflicts of interest that arise in public sector, adherence to Rules of Professional Conduct and state ethics rules.</li><li>
Strong organizational and time-keeping abilities.</li><li>
Strong commitment to public service.</li></ul><div>
Please submit writing sample with resume.</div><div></div><div><b><br>
Experience:</b></div><ul><li>
Prior litigation experience preferred.</li><li>
Cryptocurrency, artificial intelligence, and consumer credit/consumer finance experience beneficial.</li><li>
Licensed to practice law in the State of Indiana, or eligible for Indiana licensure, required.</li></ul><div></div><div><b><br>
Salary Statement:</b></div><div>
The salary range is: $76,597.00 - $104,743.00</div><div></div><div><b><br>
Benefits of Employment with the State of Indiana:</b></div><div>
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:</div><ul><li>
Four (4) medical plan options (including RX coverage) and vision/dental coverages</li><li>
Wellness program - earn back dollars in the form of gift cards</li><li>
Health savings account (includes bi-weekly state contribution)</li><li>
Deferred compensation account (similar to 401k plan) with employer match</li><li>
Two (2) fully-funded pension plan options</li><li>
Group life insurance</li><li>
Employee assistance program that allows for covered behavioral health visits</li><li>
Paid vacation, personal and sick time off</li><li>
Competitive leave policies covering a variety of employee needs.</li><li>
12 paid holidays, 14 on election years</li><li>
New Parent Leave</li><li>
Qualified employer for the Public Service Loan Forgiveness Program</li><li>
Free 24/7 permit parking at an Indiana Government Center surface lot or parking garage</li></ul><div>
More information on State of Indiana Benefits can be found at https://www.in.gov/spd/benefits/.</div></div></div></div></div></div><p></p>

Deputy Attorney General - Consumer Litigation

Dinsmore & Shohl LLP

At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30+ offices nationwide, we are dedicated to building a dynamic, client-focused Firm recognized for excellence. Together we work to build a strong market profile, highlighting our capabilities to clients and attracting talented attorneys and business professionals who seek a supportive environment where they can thrive. Discover how you can grow with us at www.dinsmore.com.
<br><br>
Dinsmore is seeking a Practice Support Specialist at our Indianapolis, IN location to support attorneys/paralegals in our litigation practice group.
<br>Responsibilities
<br><ul>
<li>Enter attorney time, as needed, to meet deadlines</li>
<li>Assist attorneys and legal administrative assistants in client inquiries</li>
<li>Assist partners in editing and finalizing bills</li>
<li>Participate in accounts receivable collection efforts</li>
<li>Assist team with projects, such as reviewing for accuracy official documents received for client matters and logging information from those documents in our information and document management system</li>
<li>Maintain telephone, email and personal contact with clients, attorneys, and staff</li>
<li>Observe confidentiality in all Firm and client matters</li>
<li>Provide backup overflow assistance to legal secretaries as needed</li>
<li>Other duties as assigned</li>
</ul>
Requirements
<br><ul>
<li>Working knowledge of accounting functions</li>
<li>Experience using Microsoft Office Suite, including Outlook, Excel and Word</li>
<li>Excellent writing, grammar, proofreading skills, and meticulous attention to detail</li>
<li>Excellent communication skills, both oral and written</li>
<li>Proven success as a positive team player, as well as an independent worker</li>
<li>Excellent organizational, problem-solving, and time management skills</li>
<li>Experience using attorney timekeeping and document management systems a plus</li>
<li>Law firm billing experience preferred</li>
<li>Familiarity with basic online resources</li>
<li>Possess strong organizational and time management skills, and ability to multi-task</li>
<li>Proven success as a positive team player, as well as an independent worker</li>
<li>Ability to excel in a fast-paced environment</li>
<li>Ability to use good judgment</li>
</ul>
Equal Opportunity Employer

Litigation Practice Support Specialist

Eli Lilly

<div><p>At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We&rsquo;re looking for people who are determined to make life better for people around the world.</p><p></p><p>
Lilly is seeking an Associate Director, Data Analyst to support and advance investigations into frauds, knockoff medicines, and other civil and criminal violations as part of Lilly Legal&rsquo;s Special Investigations Unit (SIU). This position will report to the Associate Vice President, Assistant General Counsel &ndash; Special Investigations. The role will be an integral part of Lilly&rsquo;s efforts to combat financial and healthcare fraud, the illicit distribution of counterfeit and substandard drugs, theft and diversion of Lilly products, and related civil and criminal violations. In this role, you will collect, clean, analyze, interpret, and validate large and diverse datasets to identify patterns, anomalies, and evidence in support of investigations and litigation. Additionally, this role will support internal partners, regulators, and law enforcement. The successful candidate will bring a strong background in data analysis, accounting, and forensics, as well as experience working in a legal, compliance, or investigative environment.</p><p></p><h2 class="jobSectionHeader"><b>
Key Responsibilities May Include:</b></h2><ul><li>
Pull, clean, normalize, and analyze large and complex datasets from internal Lilly systems (such as transactional, claims, distribution, and pricing data) and external sources in support of investigations.</li><li>
Work collaboratively with lawyers, investigators, forensic laboratory analysts, and intelligence professionals to initiate, advance, and conclude investigations.</li><li>
Identify data anomalies, irregular patterns, and statistically significant trends that may indicate fraud, diversion, counterfeiting, or other legal violations.</li><li>
Validate data to evidentiary standards, for use in litigation or referrals to law enforcement, and appropriately qualify uncertainty in analysis.</li><li>
Develop and maintain data pipelines, dashboards, and automated monitoring tools to proactively surface high-value investigative leads.</li><li>
Prepare clear, well-documented analytical reports, visualizations, and data summaries that support investigative strategy and enforcement actions.</li><li>
Work with Legal and compliance partners to advise on data-driven risk mitigation, controls improvements, and fraud prevention measures.</li><li>
Consolidate and integrate data across Lilly systems and help manage access and data governance in support of SIU operations.</li><li>
Perform detailed documentation of analytical methods and findings within the SIU&rsquo;s internal case management system.</li><li>
Partner with outside counsel, experts such as forensic accountants, and law enforcement on investigations and any resulting civil or criminal actions.</li><li>
Throughout all assignments and investigations, maintain company confidential information, use discretion in conducting sensitive investigations, comply with all national and local laws, and preserve all applicable privileges.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Basic Qualifications:</b></h2><ul><li>
Bachelor&rsquo;s degree in data science, statistics, mathematics, computer science, economics, accounting, or a related quantitative field.</li><li>
Minimum of five years&rsquo; experience in data analysis, data science, or quantitative analytics, preferably in a healthcare, financial crimes, legal, compliance, or investigative context.</li><li>
Five years' hands-on experience pulling, cleaning, and analysing large and complex datasets using tools such as SQL, Python, or R, with a proven ability to identify anomalies, patterns, and statistically significant trends across transactional, claims, or other high-volume data environments.</li><li><p>
Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to</p><p>
F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Additional Skills/Preferences:</b></h2><ul><li>
Experience working with data visualization tools (e.g., Tableau, Power BI, or equivalent).</li><li>
Experience handling sensitive, confidential, or legally privileged data with appropriate discretion and security.</li><li>
Experience with healthcare claims data, pharmacy benefit data, and pharmaceutical supply chain data.</li><li>
Familiarity with fraud schemes in healthcare, such as co-pay assistance abuse, improper claims, and international and domestic diversion.</li><li>
Experience building and maintaining automated monitoring tools or alert systems for proactive fraud or anomaly detection.</li><li>
Familiarity with OSINT data sources and techniques applicable to investigative analytics.</li><li>
Experience working with forensic accountants, investigators, or outside counsel on investigation-related data production (e.g., discovery, regulatory inquiries).</li><li>
Outstanding interpersonal, oral, and written communication skills and the ability to perform duties independently with minimal supervision.</li><li>
Excellent interpersonal skills and ability to interact with people of varied backgrounds, cultures, and nationalities.</li><li>
Advanced degree (Master&rsquo;s or equivalent) in a quantitative discipline.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Additional Information:</b></h2><ul><li>
At times the candidate will be expected to work outside the normal daytime work hours.</li><li>
Occasional domestic travel may be required.</li></ul><p>
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.</p><p></p><p>
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.</p><p><br>
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women&rsquo;s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.</p><p></p><p>
Actual compensation will depend on a candidate&rsquo;s education, experience, skills, and geographic location. The anticipated wage for this position is</p>
$127,500 - $204,600<p></p><p>
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly&rsquo;s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.</p><p></p><p>
#WeAreLilly</p></div>

Associate Director Data Analyst

Ciyou & Associates, P.C. - Attorneys At Law

<p>with</p><p><b>This is a Full-Time, Monday - Friday 8AM - 5PM, In-Office Position.</b> Opportunities to work remotely are not available at this time.</p><p><b>Responsibilities:</b></p><ul><li>Screen potential clients to ensure their legal needs and circumstances are a good fit for the firm while ensuring the client feels heard and understood</li><li>Aid attorneys with drafting court documents, filing and service of process</li><li>Perform administrative duties (calendar hearings and deadlines, independently obtain and organize case files)</li><li>Gather relevant information from a variety of sources</li><li>Work as part of a team</li><li>Maintain routine communications with clients and attorneys about case status and preparation</li></ul><p><b>Qualifications:</b></p><ul><li>A paralegal with at least 2 years of legal experience, experience in family law is preferred</li><li>Ability to be flexible, handle pressure, and adapt to changing work priorities, workflow, and work assignments</li><li>You are personable and professional, with excellent communication and customer service skills.</li><li>Extremely organized, know how to prioritize tasks, not only for themselves but as a close teammate with the attorney(s) they support</li><li>Strong verbal and written communication skills, along with exceptional attention to detail</li><li>You possess common sense and problem-solving skills</li><li>Responsive and adaptable to fast-paced work environment</li><li>College Degree</li></ul><p><b>Why Us:</b></p><ul><li>Opportunity for growth</li><li>We are a high-energy, fast-paced firm with a laser focus on our knowledge, strategy, and commitment to our clients</li><li>Competitive pay with PTO</li><li>Salary commensurate with experience.</li></ul><p>Job Type: Full-time</p><p>Pay: $60,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Experience:</p><ul><li>Law office: 1 year (Required)</li></ul><p>Ability to Commute:</p><ul><li>Indianapolis, IN 46204 (Required)</li></ul><p>Work Location: Hybrid remote in Indianapolis, IN 46204</p>

Paralegal/Legal Assistant

Bose McKinney & Evans LLP

<p></p><div><div><div><b>Responsibilities</b></div></div><ul><li><div>
Provide administrative support to all assigned timekeepers</div></li><li><div>
Provide back up support to other administrative assistants when time allows
</div></li><li><div>Prepare, transcribe and proofread various documents, pleadings and business correspondence in a timely, appropriate manner</div></li><li><div>
Electronic filing in state, federal and appellate courts</div></li><li><div>
Scan/copy documents</div></li><li><div>
Enter daily timesheets, proofread, edit and finalize proformas
</div></li><li><div>Prepare reimbursement requests</div></li><li><div>
Plan and schedule meetings and maintain timekeepers&rsquo; calendars as needed</div></li><li><div>
Coordinate and make travel arrangements</div></li><li><div>
Open and close client files on a routine basis</div></li><li><div>
Communicate directly with clients in a professional manner</div></li><li><div>
Other duties as assigned</div></li></ul><div><div><b>
Qualifications/Requirements</b></div></div><ul><li><div>
5+ years of legal administrative experience required</div></li><li><div>
Advanced computer skills: Microsoft Office 365 including Excel, Outlook and Word</div></li><li><div>
Litigation experience and proficiency with electronic case filing is required</div></li><li><div>
Knowledge of the NLRB and its rules and website is preferred</div></li><li><div>
Knowledge of time entry (Aderant) and document management (IManage) programs</div></li><li><div>
Knowledge of Kofax Power PDF Advanced and Adobe Acrobat</div></li><li><div>
Knowledge of transcription software (WinScribe)</div></li><li><div>
Knowledge of comparison software (Litera Compare and Microsoft Track Changes)</div></li><li><div>
Produce high-quality work product
</div></li><li><div>Excellent proofreading skills and is both detail-oriented as well as organized</div></li><li><div>
Professional verbal and written communication skills and is a perceptive listener</div></li><li><div>
Positive team player, independent self-starter, takes direction well and accepts a challenge</div></li><li><div>
Professional attitude and excellent customer service skills</div></li><li><div>
Outstanding interpersonal skills to work effectively within a team environment</div></li><li><div>
Demonstrate good judgment and discretion</div></li><li><div>
Ability to prioritize, multi-task, adapt to new assignments, meet deadlines and maintain poise in a fast-paced, highly demanding environment</div></li><li><div>
Willingness and desire to attend training classes to maintain and increase technical skills</div></li><li><div>
Regularly report to work and adhere to designated work schedule</div></li><li><div>
Professional appearance</div></li></ul><div><div>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This is not a remote position. The final pay rate is determined by qualifications and years of relevant experience.</div></div></div><p></p>

Legal Administrative Assistant - Litigation

Sonova

<div></div><div><div><div><p>Who we are</p><p>
At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.</p>
<p>Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,</p>
<p>Here you&rsquo;ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.</p>
</div></div><div><div><div><div>Indianapolis (IN), United States
</div></div></div></div><div><div><div><div><p>Patient Care Coordinator - Indianapolis, IN
</p></div></div></div></div><div><div><div><div>162525
</div></div></div></div><div><div><div><div><div><b>Connect Hearing, part of AudioNova</b></div>
<div><b>
Location:</b> <b>Indianapolis, IN</b></div><br>
<div></div>
<div><b>
8202 Clearvista Pkwy.</b></div>
<div><b>
Suite 9C</b></div>
<div><b>
Indianapolis, IN 46256</b></div><br>
<div></div>
<div><b>
Current pay:</b> $16.00-18.00 an hour + Sales Incentive Program!</div>
<div><b>
Clinic Hours:</b> Monday-Friday, 8:30am-5:00pm</div><br>
<div></div>
<div><b>
What We Offer:</b></div>
<ul>
<li>Medical, Dental, Vision Coverage</li>
<li>401K with a Company Match
</li><li>FREE hearing aids to all employees and discounts for qualified family members</li>
<li>PTO and Holiday Time</li>
<li>No Nights or Weekends!</li>
<li>Legal Shield and Identity Theft Protection
</li><li>1 Floating Holiday per year</li></ul><br>
<div></div>
<div><b>
Job Description:</b></div>
<div>
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.</div><br>
<div></div>
<div><b>
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!</b></div><br>
<div></div>
<div><b>
As a Hearing Care Coordinator, you will:</b></div>
<ul>
<li>Greet patients with a positive and professional attitude</li>
<li>Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic</li>
<li>Collect patient intake forms and maintain patient files/notes</li>
<li>Schedule/Confirm patient appointments</li>
<li>Complete benefit checks and authorization for each patients&rsquo; insurance</li>
<li>Provide first level support to patients, answer questions, check patients in/out, and collect and process payments</li>
<li>Process repairs under the direct supervision of a licensed Hearing Care Professional</li>
<li>Prepare bank deposits and submit daily reports to finance</li>
<li>General sales knowledge for accessories and any patient support</li>
<li>Process patient orders, receive all orders and verify pick up, input information into system</li>
<li>Clean and maintain equipment and instruments</li>
<li>Submit equipment and facility requests</li>
<li>General office duties, including cleaning</li>
<li>Manage inventory, order/monitor stock, and submit supply orders as needed</li>
<li>Assist with event planning and logistics for at least 1 community outreach event per month</li>
</ul>
<div><b>Education:</b></div>
<ul>
<li>High School Diploma or equivalent</li>
<li>Associates degree, preferred</li>
</ul>
<div><b>Industry/Product Knowledge Required:</b></div>
<ul>
<li>Prior experience/knowledge with hearing aids is a plus</li>
</ul>
<div><b>Skills/Abilities:</b></div>
<ul>
<li>Professional verbal and written communication</li>
<li>Strong relationship building skills with patients, physicians, clinical staff</li>
<li>Experience with Microsoft Office and Outlook</li>
<li>Knowledge of HIPAA regulations</li>
<li>EMR/EHR experience a plus</li>
</ul>
<div><b>Work Experience:</b></div>
<ul>
<li>2+ years in a health care environment is preferred</li>
<li>Previous customer service experience is required</li></ul><br>
<div></div>
<div>
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.</div><br>
<div></div>
<div>
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.</div><br>
<div></div>
<div>
#INDPCC</div><br>
<div></div>
</div></div></div></div><div><div><p>Sonova is an equal opportunity employer.</p><p>
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate&rsquo;s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.</p></div></div></div><p></p>

Patient Care Coordinator

Langham Logistics

<div><p>High-stakes leadership role requiring a mix of operational precision and complex pharmaceutical relationship management. This position is responsible for the P&amp;L and growth of accounts involving high value and service, where compliance and reliability are non-negotiable, as well as success of key performance indicators in conjunctions with warehouse general managers. The GM oversees the commercial health and operational alignment for enterprise-level life sciences customers (e.g., Pharma, Biotech, MedTech). You lead the strategy to integrate cold-chain logistics and regulatory-grade warehousing into a seamless, high-growth account loop through your strategic account managers and close relationship with warehouse general managers and business development.</p>
<p>
Key Outcomes Expected</p>
<p>
Life Science Commercial Stragtegy:</p>
<ul>
<li>Develop multi-year strategic account plans specifically for high-value pharma and medical device portfolios.</li>
<li>Identify opportunities for value-added services and existing business growth that supports our strategy for business development</li>
</ul>
<p>Quality and Compliance Integration:</p>
<ul>
<li> Ensure all account activities align with GDP (Good Distribution Practice) and cGMP standards.</li>
<li>Partner with Quality Assurance (QA) to manage customer experience and visibility to all reported issues, audits and CARS.</li>
<li>Partner with Operations Manager and Warehouse General Managers to create a clear and collaborative solution</li>
<li>Drive real-time visibility and data integrity initiatives, enabling clients to have confidence in our data.</li>
</ul>
<p>Operational &amp; Financial Leadership:</p>
<ul>
<li>Manage a cross-functional team of account managers and Customer Success specialists.</li>
<li>Coordinate with Warehouse GMs to effectively and strategically communicate customers&rsquo; needs</li>
<li>Working with Business Development for Quarterly and Annual Business Reviews</li>
</ul>
<p>Critical Skills and Knowledge</p>
<ul>
<li>Basic understanding of Warehouse Management Systems (WMS)</li>
<li>Exposure to Transportation Management Systems (TMS)</li>
<li>SAP or S/4HANA (preferred)</li>
<li>Microsoft Office / M365 proficiency</li>
<li>Strong customer service foundation and professionalism</li>
</ul>
<p>Education and Experience</p>
<ul>
<li>Bachelor&rsquo;s degree required; MBA or Master&rsquo;s in Healthcare/Logistics highly preferred. &middot;</li>
<li>10+ years in Senior Account Management or General Management, with at least 5 years specifically in the Life Sciences/Healthcare vertical.</li>
<li>Expertise in CRMs, advanced WMS platforms, and familiar with Life Sciences regulatory frameworks (FDA, EMA).</li></ul><br>
<div>
</div><p>Physical Requirements and Work Envrionment: Must be able to work in an office environment as needed and balance travel to support sales strategy. Work is performed in an office environment, either at Langham or at a client location, with some exposure to warehouse environment for client tours, etc</p>
<p>
Disclaimer: This job description is not intended to be all-inclusive. This position may be required to perform other related duties assigned to meet the ongoing needs of the organization. Langham reserves the right to modify job responsibilities and expectations as business demands evolve.</p><br>
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General Manager, Strategic Accounts

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