technical manager

it support engineer

hvac technician

ac technician

sales support engineer

desktop support technician

Essa Ahli Technologies

Overview We are seeking a dedicated DEsktop Support professional to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical support to our staff and ensuring the smooth operation of our IT infrastructure. This role requires a strong understanding of various IT systems, excellent communication skills, and a proactive approach to problem-solving.Responsibilities<ul><li>Provide technical support for hardware and software issues across the organization.</li><li>Manage and maintain IT infrastructure, ensuring optimal performance and security.</li><li>Assist with network administration tasks, including monitoring and troubleshooting network connectivity.</li><li>Utilize SCCM for software deployment, updates, and inventory management.</li><li>Support mobile devices and ensure they are configured correctly for use within the organization.</li><li>Conduct regular maintenance on computers and peripherals to ensure functionality.</li><li>Serve as a help desk resource for employees, addressing inquiries and resolving issues in a timely manner.</li><li>Document all support interactions and maintain accurate records of IT assets.</li></ul>Requirements<ul><li>Proven experience in IT support or a related field.</li><li>Strong knowledge of network administration and IT infrastructure management.</li><li>Familiarity with SCCM for system management tasks.</li><li>Proficiency in troubleshooting technical issues related to computers, software, and mobile devices.</li><li>Experience with Linux operating systems is a plus.</li><li>Excellent communication skills, both verbal and written, to effectively assist users at all levels.</li><li>Ability to work independently as well as collaboratively within a team environment.</li><li>Strong problem-solving skills with attention to detail.</li></ul>Join us in providing top-notch IT support that empowers our team to excel!Job Type: Full-timePay: From AED2,300.00 per month

Desktop Support Technician

Al Barsha Electronics LLC

We are looking for a skilled IT Service Technician with a valid 2 year experience to join our team. The ideal candidate will be responsible for laptop/desktop service and repairs for our clients across Dubai. Diagnose and repair laptops, desktops, and IT hardware.<ul><li>Upgrade and replace RAM, SSDs, hard drives, and other components.</li><li>Troubleshoot and resolve operating system issues, driver conflicts, and software crashes.</li><li>Perform virus/malware removal, data recovery, and system optimization.</li><li>Install, configure, and update Windows, macOS, and Linux operating systems.</li><li>Provide on-site troubleshooting and technical support at client locations.</li><li>Offer remote assistance for minor software and system-related issues.</li><li>Set up and maintain network configurations, printers, and peripherals.</li><li>Communicate technical issues clearly to non-technical customers.</li><li>Maintain detailed service reports, job logs, and repair documentation.</li><li>Provide customers with guidance on system usage and preventive maintenance.</li><li>Maintain repair tools, spare parts, and consumables inventory.</li><li>Ensure proper testing and quality checks before returning devices to clients.</li><li>Follow safety procedures and best practices for IT hardware repairs.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,900.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>GCC Countries: 2 years (Preferred)</li></ul>Language:<ul><li>English , Hindi and Arabic (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Laptop Technician

Team Computers

Job Summary: We are looking for a skilled End User Support Engineer to provide technical support to users across the organization. The role includes installation, configuration, and troubleshooting of hardware, software, and network-related issues while ensuring minimal disruption to business operations.. Key Responsibilities: Provide on-site and remote support for desktops, laptops, printers, and peripherals. Troubleshoot operating system and application-related issues (Windows, MS Office, email, etc.). Install, configure, and upgrade end-user hardware and software as per IT policies. Manage user accounts, access rights, and group policies in Active Directory. Support connectivity issues including LAN, Wi-Fi, VPN, and IP telephony. Coordinate with vendors for hardware repairs or replacements. Log incidents and service requests accurately in the ITSM tool and follow through to resolution. Assist with onboarding/offboarding activities (device setup, profile configurations). Participate in IT asset inventory, audits, and compliance reporting. Maintain documentation, FAQs, and user guides for common issues. Required Skills and Experience: 1.5+ years of experience in IT end-user support or desktop support. Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking. Experience with Active Directory, Outlook/Exchange, and remote support tools. Familiarity with ITSM/ticketing systems (e.g., ServiceNow, ManageEngine). Understanding of IT security, endpoint protection, and patching.

Field/Desktop Support Engineer

Axiom Technologies

Overview Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. IT Skills and Experience <ul> <li>Researching and designing data center equipment and facilities, and ensuring that designs and installations meet requirements</li> <li>Keeping accurate records of all activities and ensuring that documentation is up-to-date</li> <li>Troubleshooting technical issues and responding promptly to emergencies</li> <li>Managing the power sources, heating, and cooling controls inside the facility</li> <li>Performing cable management, including securing, color coding, and documenting the wiring</li> <li>Define data center system-level architecture</li> <li>Develop operations and maintenance procedures</li> <li>Collaborate with cross-functional teams</li> <li>Provide regular updates to stakeholders</li> <li>Set up and configure servers to meet operational needs</li> <li>Conduct regular inspections to ensure systems are functioning correctly. Identify and mitigate potential risks</li> <li>Handle hardware upgrades to maintain system efficiency</li> <li>Participate in audits and provide solutions for identified concerns. Ensure compliance with industry standards and regulations</li> <li>Manage the environment monitoring system, respond to alerts promptly and take necessary actions</li> <li>Manage backup tapes and ensure data integrity and security</li> <li>Provide comprehensive reports as per the data centre's standard procedure</li> <li>Implement and maintain robust security measures to protect data and infrastructure, monitor for any security breaches and respond accordingly</li> <li>Vendor Management</li></ul> Personal Attributes <ul> <li>Excellent End-user computing skills</li> <li>Good knowledge of Infrastructure support</li> <li>Strong analytical and problem-solving capabilities</li> <li>Well-organized and extremely detail-oriented</li> <li>Strong customer service ethic and excellent communication skills, both oral and written</li> <li>Passionate about delivering quality no matter what you are doing</li> <li>Can work both independently and in a collaborative team-oriented environment</li> <li>A self-starter, motivated to push the limits and think outside of the box</li> <li>Fondness for solutions that are simple, elegant, and effective</li> <li>Ability to work with and maintain confidential information</li> <li>Language Proficiency: German, English</li></ul> In-depth knowledge of <ul> <li>Windows OS (e.g. XP, Vista, Windows 7, 10)</li> <li>Microsoft Office applications</li> <li>PC Laptop hardware</li> <li>PC Laptop peripherals, including printers</li> <li>Mobile devices</li></ul> Basic knowledge of <ul> <li>Active Directory</li> <li>Exchange</li> <li>Apple OS</li> <li>SCCM</li></ul> IT Qualifications At least two of the following :<ul> <li>PCLaptop OEM Maintenance Certification</li> <li>CompTIA A+ Certification</li> <li>Microsoft Certified IT Professional (MCITP) certification in the desktop area</li> <li>Microsoft Office Specialist (MOS) Certification</li></ul> Experience in a similar role <ul> <li>5+ years of relevant experience.</li></ul> What next? If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @

Data Center Consultant

AW Rostamani

<div><div><div><div><div><div>Job responsibilities:
&middot; Provide help desk support and resolve problems to the end user&rsquo;s satisfaction
&middot; Monitor Service Desk for tickets assigned to the queue and process first-in, first-out based on priority
&middot; Manage installation of end-user requirements on laptops/PCs/Thin Clients/iPads and printers
&middot; Manage all desktop software installations
&middot; Modify configuration, utilities, and software default settings for local workstations and laptops
&middot; Maintain inventory of all equipment, software, and software licenses
&middot; Report issues to the Service Desk Manager for escalation
Provide documentation and relevant reports to the Service Desk Manager 
<ul><li>
</li></ul>The above statements are intended to describe the general nature and level of work performed by people assigned to this job function They are not intended to be construed as an exhaustive list of all job duties performed Management reserves the right to revise or amend duties at any time
 Educational Qualification
<ul><li>BSc in Computer Science
</li><li>4 years of experience in IT
</li><li>Hardware Certification (A+)
</li><li>ITIL Certification (a plus)
 </li></ul>Work Experience 
Competencies 
Languages
 <ul><li>English</li></ul></div></div></div></div></div></div>

IT Support Engineer (UAE National)

Dominant Systems Integrator LLC

Technician with a valid UAE driving license and a minimum of two years of industry experience. The candidate should have hands-on experience in IT desktop &amp; network support, CCTV, access control systems, and video intercom installation and software configuration.(2 Vacancies) Please submit your CV for further procedure.Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

ELV Technician & IT Network technician with UAE driving license

<div>
 
 
 Company Overview:
 
 
 
 GMG is a global well-being company that retails, distributes, and manufactures a portfolio of leading international and home-grown brands across the sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG has established itself as a valued partner of choice for some of the world&rsquo;s most successful and respected brands in the well-being sector. Operating across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include well-known names such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, Nike, Columbia, Converse, Timberland, Vans, Mama Sita&rsquo;s, and McCain.
 
 
 
 
 
 
 Role Summary:
 
 
 
 The Support Engineer will provide technical assistance and troubleshooting for end-users, ensuring the smooth operation of desktop, laptop, and peripheral systems. The role involves resolving hardware and software issues, managing user accounts, and maintaining IT assets and documentation. This position requires a customer-focused professional with strong problem-solving skills and a solid understanding of desktop support tools and technologies. The engineer will collaborate with IT teams to enhance system efficiency and provide a seamless user experience.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 End-User Support:
 
 <ul>
 <li>
 Provide on-site and remote support for desktop/laptop systems, printers, and other peripherals.
 </li>
 <li>
 Address user inquiries, troubleshoot technical issues, and resolve problems in a timely manner.
 </li>
 </ul>
 
 System Maintenance:
 
 <ul>
 <li>
 Perform regular system updates, software installations, and patches.
 </li>
 <li>
 Ensure anti-virus and endpoint security measures are active and up to date.
 </li>
 </ul>
 
 Troubleshooting and Repairs:
 
 <ul>
 <li>
 Diagnose and resolve hardware failures and software malfunctions.
 </li>
 <li>
 Coordinate with vendors for hardware replacements and warranty claims when required.
 </li>
 </ul>
 
 User Account Management:
 
 <ul>
 <li>
 Assist in managing user accounts, permissions, and access to resources in Active Directory or equivalent systems.
 </li>
 <li>
 Support on-boarding and off-boarding processes, ensuring proper IT setup for new and departing employees.
 </li>
 </ul>
 
 Documentation:
 
 <ul>
 <li>
 Maintain records of support tickets, troubleshooting steps, and resolutions.
 </li>
 <li>
 Document IT processes, FAQs, and guides for end-users.
 </li>
 </ul>
 
 IT Asset Management:
 
 <ul>
 <li>
 Track and maintain IT equipment inventory.
 </li>
 <li>
 Support asset deployment and reclamation as needed.
 </li>
 </ul>
 
 Collaboration:
 
 <ul>
 <li>
 Work closely with IT teams to address escalated issues and participate in IT projects.
 </li>
 <li>
 Provide training to users on basic IT processes and tools.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 2&ndash;3 years of experience in desktop support, IT helpdesk, or similar roles.
 </li>
 <li>
 Proficiency in Windows OS (7, 10, 11) and/or macOS troubleshooting.
 </li>
 <li>
 Basic networking knowledge (IP, DNS, DHCP, VPN).
 </li>
 <li>
 Familiarity with IT tools like ticketing systems, remote support tools, and monitoring software.
 </li>
 <li>
 Hands-on experience with Active Directory and Office 365 administration.
 </li>
 </ul>
</div>

Support Engineer

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