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assistant manager sales operations

digital banking operations supervisor

e& Egypt

<div>
 
 
 Job Purpose
 
 
 
 Managing Banking as services e&amp;Mashreq NEO (Mashreq) &amp; ElAhlawya Credit card (FAB) in achieving unit strategy across Operations, to reach stable and responsive operations, full activations for customer KYC&rsquo;s , handling Stores complaints, follow up with the partner Bank in order to fulfil 100% from the KYC.
 
 
 
 
 
 
 1 Product Fundamentals &amp; Enhancement
 
 
 
 &bull; Apply, execute and launch product operational and CE fundamental process and projects. Whereby, serve our e&amp;Mashreq NEO (Mashreq) &amp; ElAhlawya Credit card (FAB) main stores ,to ensue product stability, fulfilment and effectiveness.
 
 
 &bull; Responsible on e&amp;Mashreq NEO service full registration cycle, complain management and related operations &amp; Experience enhancements and service issues.
 
 
 &bull; Responsible on ElAhlawya Credit card (FAB) acknowledgment process. Internal systems enhancements, Internal and external systems failures fix&rsquo;s
 
 
 &bull; Develop and enhance internal e&amp;NEO service-related system to facilitate daily usability for Bank support functions including and not limited to BO, CC. and the partner bank
 
 
 &bull; Monitor internal and external system failures and act to fix related issues through internal and external partners.
 
 
 &bull; Fixing &amp; enhancement internal system (DTS) &amp; shared SFTP folder used by FAB team in daily operations flow.
 
 
 
 2 Customer registrations, communication &amp; informative channels
 
 
 
 &bull; Enchantment e&amp;NEO service communication with customers by developing SMS&rsquo;s, application notifications and Etisalat portal. Also, ensure internal communication channels &ldquo;to keep the Stores aligned.
 
 
 &bull; Reasonable of managing Banking service fulfilment cycle starts from retail, courier, Etisalat BO and partner bank. Ensure successful registration for e&amp; customers. Fix related registration failures across all channels. Ensure applying CBE regulations before delivering it to the partner bank. Vendor management,
 
 
 &bull; Ensure smooth work flow with service vendors and partners Mashreq &amp; FAB Banks to Mange related bills and budget with the courier partner. Customer complaints &amp; Operational maintenance,
 
 
 &bull; Responsible of creating business plan to handle customer complains as a second line for CC &amp; Sales through mailbox and SR. Covering, deactivation, failed activation, &amp; tracking achieving management plan.
 
 
 
 3 Ongoing enhancement for BO handling AHT &amp; complains FCR.
 
 
 
 &bull; Develop related service operational enhancements on process and projects levels, monitor service performance, and cooperate external with Mashreq Bank to apply related product systems enhancements, migrations and security protocol.
 
 
 &bull; Report, highlight and provide proper insights to management fulfilment performance, complain behavior, system issues, new regulations mandate, areas of developments on a timely manner.
 
 
 
 4 Regulation implementation
 
 
 
 &bull; Ensure service adherence to the applied regulations within running fulfilment cycle, complains SLA&rsquo;s and apply required governmental mandates. People management,
 
 
 &bull; Supporting Operation manager for, Operation and CE teams toward area objectives and KPI&rsquo;s. Maintain a productive environment for the engaged team members. Ensure team efficiency on team assigned task and JD
 
</div>

Digital Banking Operations Supervisor

<div>
 
 
 1. Company Overview
 
 
 
 
 
 
 AUX Group, founded in 1986, is a global manufacturing group covering home appliances, power equipment, healthcare and real estate.With over 30,000 employees worldwide, AUX continues to expand its overseas sales and distribution network. The local entity in [Egypt] operates as a sales and trading company responsible for marketing, distribution and channel development.
 
 
 
 
 
 
 2. Hiring Background
 
 
 
 
 
 
 To support daily financial operations and ensure accurate fund management in
 
 [Egypt]
 
 , we are looking for a
 
 Cashier
 
 to handle daily payments, bank transactions and financial documentation, while assisting the Finance Supervisor/Manager in accounting tasks.
 
 
 
 
 
 
 3. Responsibilities &amp; Qualifications
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 ● Handle daily cash receipts and payments
 
 
 ● Process bank transactions and maintain fund records
 
 
 ● Coordinate with banks (HSBC experience is a plus)
 
 
 ● Issue invoices and manage related documentation
 
 
 ● Maintain proper filing of financial documents and vouchers
 
 
 ● Assist the Finance Supervisor/Manager with bookkeeping and reconciliation tasks
 
 
 ● Ensure compliance with internal control procedures
 
 
 
 
 
 
 Qualifications
 
 
 
 ● Diploma or Bachelor&rsquo;s degree in Accounting, Finance or related field
 
 
 ● 2&ndash;3 years of cashier or treasury experience
 
 
 ● Familiar with banking procedures and payment processes
 
 
 ● Experience working with multinational or group companies is preferred
 
 
 ● Basic knowledge of accounting principles
 
 
 ● Proficient in Excel and financial systems
 
 
 ● Fluent in local language; basic English communication skills required
 
 
 ● Detail-oriented and responsible
 
 
 
 
 
 
 4. How to Apply
 
 
 
 
 
 
 
 Please apply via LinkedIn Job Post and attach the following information:
 
 
 <ul>
 <li>
 
 Salary expectations
 
 </li>
 <li>
 
 Notice period
 
 </li>
 <li>
 
 Brief motivation for your application
 
 </li>
 </ul>
 
 
 Subject: Application &ndash; Cashier &ndash; [Egypt]
 
 
 
 
</div>

Treasury Specialist

بنك التعمير والإسكان HD Bank

<div>
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 
 
 The
 
 Senior Officer / Officer &ndash; Digital Development
 
 is responsible for
 
 developing, maintaining, and optimizing digital banking solutions
 
 , including websites, mobile applications, and digital platforms.
 
 
 This role ensures that
 
 applications are secure, user-friendly, and aligned with business objectives
 
 while supporting integration efforts, performance enhancements, and compliance with security standards.
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 
 <ul>
 <li>
 Assist in the
 
 development, testing, and deployment
 
 of web and mobile applications.
 </li>
 <li>
 Write clean, scalable, and maintainable
 
 code using modern programming languages (JavaScript, Python, Java, etc.)
 
 .
 </li>
 <li>
 Ensure digital solutions adhere to
 
 best coding practices, security guidelines, and compliance requirements
 
 .
 </li>
 <li>
 Support
 
 integration between digital platforms and enterprise systems (CRM, ERP, core banking systems, etc.)
 
 .
 </li>
 <li>
 Develop and maintain
 
 RESTful APIs, SOAP services, and middleware components
 
 .
 </li>
 <li>
 Work with IT teams to ensure
 
 seamless data exchange and platform interoperability
 
 .
 </li>
 <li>
 Continuously monitor and optimize
 
 web and mobile applications for performance, scalability, and security
 
 .
 </li>
 <li>
 Identify and resolve
 
 system bottlenecks, slow response times, and user experience issues
 
 .
 </li>
 <li>
 Utilize
 
 analytics and user feedback
 
 to enhance digital platform functionality.
 </li>
 <li>
 Ensure all digital solutions comply with
 
 IT security policies, industry standards (PCI DSS, ISO 27001), and regulatory requirements
 
 .
 </li>
 <li>
 Work with IT security teams to identify vulnerabilities and implement
 
 security patches and enhancements
 
 .
 </li>
 <li>
 Conduct
 
 regular testing (penetration testing, security audits) to ensure application security
 
 .
 </li>
 <li>
 Work with
 
 UX/UI designers, business analysts, and project managers
 
 to deliver high-quality applications.
 </li>
 <li>
 Support business users by addressing
 
 technical issues, implementing new features, and optimizing digital workflows
 
 .
 </li>
 <li>
 Provide documentation and training for
 
 internal teams and end-users
 
 .
 </li>
 <li>
 Maintain detailed
 
 technical documentation
 
 for developed applications, APIs, and integrations.
 </li>
 <li>
 Generate reports on
 
 application performance, error logs, and system enhancements
 
 .
 </li>
 <li>
 Support management in creating
 
 data-driven insights for digital transformation initiatives
 
 .
 </li>
 <li>
 .NET MVC &amp; .NET Core
 </li>
 </ul>
 
 
 
 
 
 
 
 Job Qualifications:
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, accounting, Information Technology, Computer Science, or a related field.
 </li>
 <li>
 
 Senior Officer:
 
 Minimum
 
 2 years
 
 of experience in
 
 digital development, web/mobile applications, or software engineering
 
 .
 </li>
 </ul>
 
 
</div>

Digital Development Senior Officer

Waffarha

<div>
 To drive digital banking and payments growth by identifying untapped market segments and building inclusive financial ecosystems. This role combines strategic product management with commercial leadership to expand revenue streams through innovative partnerships in the MENA region.
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic Business Development:
 
 
 
 Identify and pursue new business opportunities and innovative business models to optimize market penetration for digital products.
 
 
 
 Fintech Partnership Management
 
 
 
 Build and nurture strategic alliances with financial institutions, fintech platforms, and payment networks, negotiating win-win terms and favorable outcomes.
 
 
 
 Market Expansion
 
 
 
 Lead market entry planning and expansion strategies across new geographical regions and industry verticals, specifically focusing on Egypt, KSA, and UAE.
 
 
 
 Cross-Functional Collaboration
 
 
 
 Work closely with Tech, Marketing, and Product teams to align offerings with market demand and ensure platform scalability.
 
 
 
 Regulatory &amp; Compliance
 
 
 
 Oversee licensing processes and ensure all partnership models and digital products adhere to local and international financial regulatory standards.
 
 
 
 Market Intelligence
 
 
 
 Monitor industry trends, competitor activities, and customer insights to proactively recommend growth strategies and competitive solutions.
 
 
 
 Team Leadership
 
 
 
 Coach and mentor team members, fostering a results-driven, high-performance culture focused on business excellence.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 MBA (Global Finance or Marketing preferred) or a Bachelor&rsquo;s degree in Business Administration or related field.
 </li>
 <li>
 8 - 10 years of progressive experience in business development, strategic partnerships, or commercial leadership.
 </li>
 <li>
 Extensive experience in Fintech, Digital Payments, E-commerce, or Non-Banking Financial Institutions (NBFI).
 </li>
 <li>
 Demonstrated success in managing end-to-end product lifecycles and closing high-value partnerships across complex financial ecosystems.
 </li>
 <li>
 Ability to develop effective go-to-market strategies and international business development plans.
 </li>
 <li>
 Excellent skills in pitching ideas clearly and managing enterprise-level client relationships.
 </li>
 <li>
 Strong understanding of commercial models, contract structures, and partnership frameworks within the fintech sector.
 </li>
 <li>
 Proficiency in managing licensing requirements and regulatory compliance standards.
 </li>
 </ul>
</div>

Commercial Manager / Business Development Manager

Al Ahly Momkn

<div>
 
 
 Job Summary :
 
 
 
 
 The DevOps Supervisor is responsible for overseeing DevOps operations across teams, ensuring alignment with organizational objectives, system stability, and delivery excellence. The role supervises DevOps Leads and Engineers, provides technical and operational oversight, and ensures DevOps processes, platforms, and tools are effectively implemented and continuously improved. The Supervisor acts as the primary escalation point for complex operational issues and ensures high availability, scalability, and performance of systems across environments.
 
 
 
 
 
 Responsibilities
 
 
 
 -
 
 DevOps Oversight &amp; Governance
 
 
 
 
 a. Supervise and guide DevOps Leads and Engineers to ensure consistent execution of DevOps practices across teams.
 
 
 
 b. Ensure DevOps processes, standards, and tools are properly implemented and adhered to.
 
 
 
 c. Review and validate DevOps roadmaps, plans, and deliverables proposed by DevOps Leads.
 
 
 
 
 - Operational Excellence &amp; Delivery
 
 
 
 
 a. Oversee the execution of CI/CD pipelines, deployment activities, and infrastructure operations to ensure reliability and efficiency.
 
 
 
 b. Ensure system availability, performance, and stability across production and non -production environments.
 
 
 
 c. Act as the escalation point for critical incidents, deployment failures, and infrastructure issues.
 
 
 
 
 - Platform Management
 
 
 
 
 a. Oversee DevOps infrastructure including servers, storage, and cloud platforms.
 
 
 
 b. Ensure proper implementation and utilization of Kubernetes, OpenShift, Docker, and CI/CD tools.
 
 
 
 c. Supervise system migrations, upgrades, and platform enhancements to ensure minimal disruption and smooth transitions.
 
 
 
 -
 
 Automation &amp; Continuous Improvement
 
 
 
 
 a. Drive continuous improvement initiatives to enhance automation, reduce operational risk, and improve delivery speed.
 
 
 
 b. Review and approve automation strategies for build, release, deployment, and configuration management.
 
 
 
 c. Ensure DevOps solutions are scalable, secure, and aligned with best practices.
 
 
 
 -
 
 Cross - Functional Collaboration
 
 
 
 
 a. Work closely with Development, QA, Security, and Infrastructure teams to align DevOps activities with business and technical needs.
 
 
 
 b. Support DevOps Leads in resolving cross -team dependencies and delivery challenges.
 
 
 
 c. Ensure effective communication between technical teams and management.
 
 
 
 -
 
 Monitoring, Risk &amp; Incident Management
 
 
 
 
 a. Oversee monitoring, alerting, and incident response frameworks.
 
 
 
 b. Review root cause analysis reports and ensure corrective and preventive actions are implemented
 
 
 
 -
 
 Vendor &amp; Stakeholder Management
 
 
 
 
 
 
 a- Consulting with Vendor as appropriate to obtain necessary support and resources for DevOps solutions .
 
 
 
 b. Ensure vendor solutions and services align with DevOps standards and operational requirements.
 
 
 
 c. Provide status updates, risks, and recommendations to senior management as needed
 
 
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Information Technology, Engineering, or a related field .
 
 </li>
 <li>
 7&ndash;10 years of experience in DevOps, Infrastructure, or Platform Engineering roles.
 
 </li>
 <li>
 Minimum 3 &ndash;5 years in a senior DevOps / lead / supervisory role with responsibility for overseeing teams and platforms.
 
 </li>
 <li>
 Proven experience supervising DevOps Leads and Engineers in multi -environment setups (production &amp; non - production).
 
 </li>
 <li>
 Strong experience managing CI/CD pipelines, system migrations, and platform upgrades in enterprise environments.
 
 </li>
 <li>
 Hands -on experience with containerization and orchestration technologies such as Docker, Kubernetes, and OpenShift.
 
 </li>
 <li>
 Solid exposure to Linux and Windows server environments.
 
 </li>
 <li>
 Experience working in high -availability, performance - critical environments (fintech, banking, telecom, or large -scale platforms is a plus). team
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 Embark on an exciting journey with the Fin-Tech Experts.
 
 </li>
 <li>
 Join a workplace that actively encourages and supports all talents.
 
 </li>
 <li>
 A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
 
 </li>
 <li>
 Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.
 
 </li>
 <li>
 Medical, social, life, insurance
 
 
 </li>
 </ul>
</div>

Devops Supervisor

Emirates NBD Egypt

<div>
 <ul>
 <li>
 Ensure effective management of staffing resources to meet customer service demand and maintain high service levels. This role involves overseeing workforce planning, scheduling, and real-time adjustments in staffing to optimize the call center's performance and efficiency.
 </li>
 <li>
 Communicate the team&rsquo;s daily performance.
 </li>
 <li>
 Support the supervisor to sort the actual versus planned agents&rsquo; headcount
 </li>
 <li>
 Coordinate with the Human Resources and external agencies to interview applicants for agent positions
 </li>
 <li>
 Monitor and track the attendance within the CRC.
 </li>
 <li>
 Generate the scheduling and coordination of required training programs and schedules for the CRC teams.
 </li>
 <li>
 Generate the team members&rsquo; performance KPI&rsquo;s
 </li>
 <li>
 Liaise with the external recruitment agency the required candidate for hiring.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Minimum 1 year of experience in banking or relevant with focus on customer relationship management
 </li>
 <li>
 Planning and organizing
 </li>
 <li>
 Communication and interpersonal skills
 </li>
 <li>
 Presentation skills
 </li>
 <li>
 Coaching skills
 </li>
 </ul>
 
 
</div>

Workforce & MIS Officer

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 The Senior Client Data Analyst serves as the strategic bridge between Finance, Treasury, and Operations, ensuring the integrity of the revenue cycle through advanced data architecture and predictive analytics. Reporting to the Treasury Manager, this role is essential for mitigating financial risk, optimizing working capital, and driving the digital transformation of client-facing financial processes.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Advanced Financial Analytics &amp; Risk Mitigation
 
 
 
 <ul>
 <li>
 Lead the analysis of client communications, case histories, and dispute patterns to proactively identify systemic risks and root causes of payment delays.
 </li>
 <li>
 Monitor and analyze complex aging receivables and cash-in data to ensure ledger accuracy and facilitate early detection of credit risks.
 </li>
 <li>
 Evaluate client payment behaviors and historical trends to provide actionable insights that optimize collection strategies and minimize bad debt exposure.
 </li>
 <li>
 Audit the e-invoice lifecycle including issuance, acceptance, and rejection phases to streamline the billing workflow and prevent downstream collection bottlenecks.
 
 
 </li>
 </ul>
 
 Strategic Reporting &amp; Digital Transformation
 
 
 
 <ul>
 <li>
 Architect and automate analytical dashboards (e.g., Power BI, Tableau) that provide real-time visibility into receivables and collection KPIs.
 </li>
 <li>
 Design integrated monitoring systems for back-to-back invoicing to track the full financial lifecycle from supplier cash-out to client cash-in.
 </li>
 <li>
 Engineer data-driven forecasting models that provide the Treasury department with high-precision inputs for global cash flow planning.
 </li>
 <li>
 Innovate reporting frameworks by migrating manual data sets into scalable, automated cloud-based environments to enhance organizational agility.
 
 
 </li>
 </ul>
 
 Cross-Functional Leadership &amp; Operational Excellence
 
 
 
 <ul>
 <li>
 Reconcile high-volume client data across Finance, Treasury, and Operations, spearheading process improvements where data silos or discrepancies are identified.
 </li>
 <li>
 Spearhead data-driven presentations for senior management, banking partners, and key stakeholders to support high-stakes financial negotiations and audits.
 </li>
 <li>
 Direct on-site communications and client-facing meetings by providing empirical evidence to resolve complex disputes and strengthen commercial relationships.
 </li>
 <li>
 Advise the Treasury Manager on day-to-day liquidity shifts and operational tasks, serving as a technical subject matter expert for the broader finance team.
 
 
 </li>
 </ul>
 
 Safety Responsibilities
 
 
 
 <ul>
 <li>
 Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.
 </li>
 <li>
 Comply with the requirements of RDMC RQHSE Policy and Safety Management System.
 </li>
 <li>
 Be mindful that Safety, Security, and Environmental protection are everyone&rsquo;s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Data Science, or Business Administration.
 </li>
 <li>
 Professional certification in data visualization (e.g., Microsoft Certified: Power BI Data Analyst Associate) or finance (e.g. CMA) is an advantage.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Advanced command of Power BI (DAX/Power Query), SQL, and ERP systems (SAP, Oracle, or Microsoft Dynamics 365), is an advantage.
 </li>
 <li>
 Deep understanding of Accounts Receivable (AR) lifecycles, GAAP/IFRS standards, and e-invoicing regulatory frameworks.
 </li>
 <li>
 Deep knowledge of data privacy laws.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 5&ndash;7 years of progressive experience in financial data analysis, revenue operations, or treasury analytics.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Proven track record of transforming "raw data" into clean, executive-ready narratives that drive decision-making.
 </li>
 <li>
 Ability to challenge the status quo and influence cross-functional stakeholders without direct authority.
 </li>
 <li>
 A forward-thinking approach to AI and Machine Learning applications in predictive financial modeling.
 </li>
 <li>
 High emotional intelligence when managing complex client disputes or high-pressure month-end closing cycles.
 </li>
 <li>
 High level of professionalism, ethical conduct, and integrity.
 </li>
 </ul>
</div>

Sr Client Data Analyst

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