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admin and operations officer

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assistant manager sales operations

talabat

<div>
 Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 The Assistant Manager Sales Operations oversees all operational workflows that support partner onboarding, go-live readiness, inventory management, and administrative account processes. The role ensures smooth execution, high-quality service delivery, and strong collaboration with Sales, Inside Sales, and Account Management teams.
 
 
 
 Key Responsibilities
 
 
 
 
 Team Leadership
 
 
 
 <ul>
 <li>
 Lead and develop four core teams: Onboarding, Restaurant Operations, Inventory Management and Admin Account Managers.
 </li>
 <li>
 Manage performance, KPIs, and SLA delivery across all regions.
 
 
 </li>
 </ul>
 
 Onboarding Operations
 
 
 
 <ul>
 <li>
 Ensure fast and accurate activation of new partners.
 </li>
 <li>
 Oversee training, credentials creation, tablet delivery, technical support, switches, and merges.
 
 
 </li>
 </ul>
 
 Restaurant Operations
 
 
 
 <ul>
 <li>
 Guarantee flawless partner go-live through QA calls, menu/content verification, test orders, and training validation.
 </li>
 <li>
 Improve NPS and activation quality.
 
 
 </li>
 </ul>
 
 Inventory Management
 
 
 
 <ul>
 <li>
 Manage tablet and SIM card stock, allocation, contracts, and GSM invoices.
 </li>
 <li>
 Oversee end-of-deal collection and reduce faulty stock issues.
 
 
 </li>
 </ul>
 
 Admin Account Management
 
 
 
 <ul>
 <li>
 Oversee administrative requests: replacements, terminations, new contracts, annexes, bank updates
 </li>
 <li>
 Support Account Managers teams with accurate and timely backend operations.
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Standardize SOPs and centralize processes across markets.
 </li>
 <li>
 Lead improvement projects on vendor incubation, reachability, churn validation, price disparity
 </li>
 <li>
 Ensure strong cross-functional alignment with logistics, finance, sales, and training.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 5+ years of experience in Sales Ops, Vendor Ops, or similar.
 </li>
 <li>
 Strong people management skills with experience leading large teams.
 </li>
 <li>
 Excellent analytical, problem-solving, and process improvement capabilities.
 </li>
 <li>
 Ability to manage high-volume operations in a fast-paced environment.
 </li>
 </ul>
</div>

Assistant Manager Sales Operations

Talent 360 ME

<div>
 We are seeking a highly organized, proactive, and professional CEO Assistant / Office Manager to support top management and ensure smooth daily operations.
 
 
 Location: Masr El Gededa
 
 
 Working Hours: Sunday to Thursday (10:00 AM - 6:00 PM)
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide comprehensive administrative support to the CEO and management
 </li>
 <li>
 Manage calendars, meetings, and appointments efficiently
 </li>
 <li>
 Organize meetings, take minutes, and follow up on action points
 </li>
 <li>
 Handle confidential documents with a high level of discretion
 </li>
 <li>
 Coordinate with internal teams and external clients when needed
 </li>
 <li>
 Prepare reports, presentations, and Excel sheets
 </li>
 <li>
 Maintain organized filing systems and office operations
 </li>
 <li>
 Support ongoing projects and ensure timely follow-ups
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or a related field
 </li>
 <li>
 Minimum 1 year of experience in a similar role (Executive Assistant / Office Manager)
 </li>
 <li>
 Previous experience in Real Estate or Banking is a plus
 </li>
 <li>
 Fluent in English &amp; Arabic (written and spoken)
 </li>
 <li>
 Excellent communication and organizational skills
 </li>
 <li>
 Strong proficiency in MS Office (Excel, Word, Outlook, PowerPoint)
 </li>
 <li>
 High level of professionalism, confidentiality, and attention to detail
 </li>
 <li>
 Willingness and ability to travel outside Egypt when required (especially dubai)
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Social Insurance
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Laptop provided
 </li>
 </ul>
</div>

CEO Assistant / Office Manager (Fluent Speaker)

Cairo 3A Group

<div>
 
 
 Job Purpose
 
 
 
 The Commercial Development &amp; Sales Operation Manager is responsible for driving sustainable revenue growth by optimizing sales processes, enabling high-performing sales teams, and identifying new business opportunities. This role bridges strategy and execution by providing data-driven insights, improving operational efficiency, and supporting the development and expansion of strategic partnerships, markets, and customer segments.
 
 
 
 
 
 
 Main Duties &amp; Responsibilities
 
 
 
 
 Sales Operations:
 
 
 <ul>
 <li>
 Lead sales forecasting, demand planning, and performance tracking to support business objectives
 </li>
 <li>
 Develop, manage, and audit sales processes, controls, and operational standards
 </li>
 <li>
 Prepare accurate sales reports, dashboards, and insights for management decision-making
 </li>
 <li>
 Oversee sales data integrity, CRM management, and reporting accuracy
 </li>
 <li>
 Drive continuous development and improvement of sales operations systems and processes
 </li>
 <li>
 Support budgeting, target setting, and sales performance evaluation
 </li>
 </ul>
 
 
 Business Development Support:
 
 
 <ul>
 <li>
 Assist in identifying growth opportunities within existing and new markets
 </li>
 <li>
 Support business development initiatives through data-driven insights and operational planning
 </li>
 <li>
 Collaborate with sales and marketing teams to strengthen go-to-market execution
 </li>
 <li>
 Provide operational support for key accounts, promotions, and channel strategies
 </li>
 </ul>
 
 
 Stakeholder Management &amp; Collaboration:
 
 
 <ul>
 <li>
 Communicate effectively with internal stakeholders including sales, marketing, finance, supply chain, and leadership teams
 </li>
 <li>
 Act as a key coordination point to ensure alignment between sales plans and operational execution
 </li>
 <li>
 Support audits, reviews, and performance meetings with cross-functional teams
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 &middot;
 
 Bachelor&rsquo;s degree in business administration, Marketing, or a related field
 
 
 &middot; 10+ years of experience in Sales Operations and/or Business Development
 
 
 &middot; Strong experience in the FMCG industry
 
 
 &middot; Proven expertise in forecasting, planning, auditing, reporting, and operational development
 
 
 &middot; High level of proficiency in sales operations tools and CRM systems
 
 
 
 &middot;
 
 Excellent communication skills with the ability to manage and influence stakeholders
 
 
 
 &middot;
 
 Highly skilled in sales operations with a strong analytical mindset
 
 
 
 &middot;
 
 Dynamic, flexible, and adaptable to changing business needs
 
 
 
 &middot;
 
 Strong problem-solving and decision-making abilities
 
 
 
 &middot;
 
 Ability to work in a fast-paced, performance-driven environment
 
</div>

Commercial Development & Sales Operation Manager

Abou Ghaly Motors

<div>
 
 General Manager - Vespa
 
 
 
 The General Manager for Vespa at Abou Ghaly Motors is responsible for overseeing all aspects of the Vespa business segment, including sales, marketing, operations, and customer service. This leadership role requires strategic planning, team management, and operational excellence to drive growth and ensure the brand's premium standards are upheld within the Egyptian market.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and execute the overall Vespa business strategy to achieve sales, profitability, and market share objectives
 </li>
 <li>
 Lead and manage cross-functional teams including sales, marketing, service, and operations to ensure alignment with the company's goals
 </li>
 <li>
 Drive business growth by identifying new market opportunities and building strong relationships with dealers and key stakeholders
 </li>
 <li>
 Ensure the brand is positioned effectively in the market through targeted marketing and promotional activities
 </li>
 <li>
 Oversee operational efficiency, budgeting, and resource allocation to maximize profitability
 </li>
 <li>
 Maintain high standards of customer experience and quality consistent with Vespa's global brand reputation
 </li>
 <li>
 Monitor market trends, competitor activities, and customer feedback to adapt strategies accordingly
 </li>
 <li>
 Ensure compliance with company policies, legal regulations, and manufacturer standards
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Marketing, Engineering, or related field; MBA preferred
 </li>
 <li>
 Minimum of 12 years of experience in automotive or premium brand management with at least 5 years in a senior leadership role
 </li>
 <li>
 Proven track record in sales growth, team leadership, and strategic planning
 </li>
 <li>
 Strong knowledge of the Egyptian automotive market and consumer behavior
 </li>
 <li>
 Excellent leadership, communication, and interpersonal skills
 </li>
 <li>
 Fluency in English and Arabic is required
 </li>
 <li>
 Ability to travel as required
 </li>
 </ul>
</div>

General Manager | Vespa

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 175658
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 The Assistant Projects Manager is a pivotal role responsible for the day-to-day planning, coordination, and execution of a diverse portfolio of projects within the shopping center. This includes tenant expansions, unit splits, new unit creation, mall refurbishments, and area renovations.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Develop and maintain detailed project plans, schedules, and budgets for all assigned works. Coordinate interdependencies between multiple concurrent projects and the center's daily operations.
 </li>
 <li>
 Responsible for establishing SLAs and KPIs of the outsourced contractors and track performance levels of the contractor providing soft services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management.
 </li>
 <li>
 Directly manage relationships with tenant contractors and appointed vendors for fit-out, expansion, and renovation projects. Ensure all contractor activities comply with mall standards, regulations, and approved methodologies.
 </li>
 <li>
 Ensure all projects have complete and approved documentation prior to commencement, including drawings, method statements, risk assessments, permits (NOCs), and insurance certificates. Maintain meticulous project files.
 </li>
 <li>
 Conduct regular site inspections to monitor progress, quality of workmanship, and adherence to approved specifications. Proactively identify and resolve on-site issues.
 </li>
 <li>
 Plan and execute all project works with a core focus on minimizing disruption to trading, customer experience, and center operations. Manage hoarding, signage, noise, and logistics effectively.
 </li>
 <li>
 Be the on-site champion for HSE standards. Ensure all work is carried out in strict compliance with center and local authority safety regulations. Conduct safety briefings and audits.
 </li>
 <li>
 Track project expenditures against budgets, review contractor payment applications, and report on financial status. Provide regular, clear progress updates to the Senior Operations Manager.
 </li>
 <li>
 Manage the project snagging and defect rectification process. Ensure successful operational handover of completed projects, including the submission of asbuilt drawings and operation &amp; maintenance manuals.
 
 
 </li>
 </ul>
 
 Required Skills to be successful:
 
 
 
 3-5 years&rsquo; relevant experience in a Shopping Centre/Mall/Real Estate especially with some background in Civil Defense Service would be highly advantageous.
 
 
 
 What equips you for the role:
 
 
 
 <ul>
 <li>
 University Graduate in Engineering, Bilingual (English and Arabic speaking skills desirable)
 </li>
 <li>
 Architect or Civil Background is a Must.
 </li>
 <li>
 Experience in facility management, maintenance planning, and safety protocols
 </li>
 <li>
 Strong organizational, budgeting, and project management skills
 </li>
 <li>
 MBA in Management or related field is preferred. MBA &ndash; PMP &ndash; FMP
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
</div>

Assistant Manager - Projects | Asset Management | Real Estate

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 eCommerce Specialist
 
 
 
 Reports To:
 
 MT Manager
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: L05
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The eCommerce Specialist &ndash; Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across eCommerce and omni-channel platforms.
 
 
 Egypt represents a fast-evolving digital retail landscape characterized by:
 
 <ul>
 <li>
 Rapid growth of online retail channels
 </li>
 <li>
 Increasing competition for digital shelf visibility
 </li>
 <li>
 Strong price sensitivity and promotional intensity
 </li>
 <li>
 Growing importance of digital marketing and data analytics
 </li>
 </ul>
 
 The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The eCommerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key eCommerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business &amp; Revenue Growth
 
 
 <ul>
 <li>
 Drive revenue growth across all assigned eCommerce accounts in Egypt.
 </li>
 <li>
 Support the development and execution of digital sales strategy in line with AOP.
 </li>
 <li>
 Manage account-level P&amp;L, forecasting, and profitability.
 </li>
 <li>
 Monitor performance versus targets and implement corrective actions where needed.
 </li>
 </ul>
 
 
 Account &amp; Portal Management
 
 
 <ul>
 <li>
 Manage end-to-end relationship with assigned online retail partners.
 </li>
 <li>
 Oversee portal operations including product listings, pricing, content accuracy, and promotional activations.
 </li>
 <li>
 Ensure timely execution of trade plans and digital campaigns.
 </li>
 <li>
 Optimize assortment, availability, and digital shelf positioning.
 </li>
 </ul>
 
 
 Digital Marketing &amp; Optimization
 
 
 <ul>
 <li>
 Lead SEO initiatives to enhance product discoverability and conversion.
 </li>
 <li>
 Support digital marketing campaigns to drive traffic and sales.
 </li>
 <li>
 Monitor campaign performance and optimize ROI.
 </li>
 <li>
 Collaborate on CRM, social media, and online brand activation initiatives.
 </li>
 </ul>
 
 
 Customer Experience &amp; Complaint Handling
 
 
 <ul>
 <li>
 Ensure optimized product content, images, and descriptions.
 </li>
 <li>
 Act as primary owner of eCommerce-related complaints across all digital channels.
 </li>
 <li>
 Investigate customer dissatisfaction cases and implement corrective actions.
 </li>
 <li>
 Ensure high standards of customer satisfaction and timely issue resolution.
 </li>
 </ul>
 
 
 Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Analyze sales trends, promotional effectiveness, and customer behavior.
 </li>
 <li>
 Build and maintain dashboards for daily operations and performance tracking.
 </li>
 <li>
 Provide actionable insights and performance reports to management.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales, Marketing, Supply Chain, and Customer Service teams.
 </li>
 <li>
 Support development of omni-channel and digital growth initiatives.
 </li>
 <li>
 Coordinate product launches and promotional rollouts in digital channels.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Revenue growth versus target in Egypt
 
 
 Achievement of sales forecast and profitability targets
 
 
 Digital marketing ROI and campaign effectiveness
 
 
 Improvement in conversion rate and traffic growth
 
 
 Accuracy of forecasting and reporting
 
 
 Digital shelf compliance and product availability
 
 
 Complaint resolution time and customer satisfaction
 
 
 Contribution to omni-channel growth strategy
 
 
 
 
 
 
 Travel Requirements
 
 
 
 Minimal travel within Egypt (as required).
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 
 2&ndash;5 years of experience in eCommerce or digital sales roles.
 
 
 Experience within FMCG / Beverage industry preferred.
 
 
 Experience managing online retail accounts and digital marketing initiatives.
 
 
 
 
 
 
 Knowledge
 
 
 
 Strong understanding of eCommerce operations and portal management.
 
 
 Knowledge of SEO, digital marketing, CRM, and performance analytics tools.
 
 
 Understanding of pricing, trade investment, and promotional planning.
 
 
 Fluent in English; Arabic preferred.
 
 
 
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s Degree in Sales, Marketing, Business Administration, or related field
 
 
 OR equivalent professional experience.
 
 
 
 
 
 
 Accountability Indicators
 
 
 
 Achievement of digital revenue and profitability targets
 
 
 Effective management of trade investments and marketing budgets
 
 
 Accurate forecasting and performance reporting
 
 
 Optimized digital presence and product visibility
 
 
 High customer satisfaction standards
 
 
 Compliance with commercial and governance policies
 
 
 
</div>

Ecommerce Specialist

Concentrix

<div>
 
 
 Ensure close collaboration with the sales team to offer comprehensive pre-sales support in order to successfully meet sales targets. Clearly demonstrate the value of the company's solution to potential customers. Enhance proficiency in the Microsoft Dynamics 365 technical approach and develop proposal plans to identify optimal solutions that align with the requirements for successful proposals.
 
 
 
 
 
 Job Description:
 
 
 
 <ul>
 <li>
 Secure new customer wins for Microsoft Dynamics: Maximize up-sell and cross-sell opportunities by collaborating with the Customer Lifecycle Manager and Partner Connection Manager.
 </li>
 <li>
 Present Microsoft&rsquo;s Dynamics value propositions and differentiation that align with customers&rsquo; business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions.
 </li>
 <li>
 Provide product overview and insights pertinent to customer needs and usage scenarios.
 </li>
 <li>
 Provide technical consultancy for Dynamics 365 Customer Engagement.
 </li>
 <li>
 Demonstrate a strong understanding of Microsoft Dynamics 365 and the Power Platform.
 </li>
 <li>
 Demonstrate aspects of the technical and business solution to customers over Teams
 </li>
 <li>
 Execute quick technical feasibility assessments and proposal developments for the customer's identified solutions.
 </li>
 <li>
 Act as the key technical contact for the SMB Vendor Tele team with potential customers
 </li>
 <li>
 Conduct group and one-on-one training across the Center on subjects of expertise
 </li>
 <li>
 Meet and exceed team-level monthly, quarterly, and annual targets for net new revenue and sales pipeline, as well as operational metrics
 </li>
 </ul>
 
 
 
 Skills Needed:
 
 
 
 <ul>
 <li>
 3-5 years of technology-related sales or business development experience; Experience working within a technical sales or presales environment is a Must.
 </li>
 <li>
 Exceptional presentation and demonstration skills and comfortable presenting at Senior Executive / Board level.
 </li>
 <li>
 Knowledge of Microsoft Dynamics 365 Customer Engagement solutions including the Sales, Customer Service and Customer Insights apps.
 </li>
 <li>
 Working knowledge of Dynamics 365 development options and capabilities.
 </li>
 <li>
 Knowledge of supporting Microsoft solutions including Microsoft 365 and Teams and how they operate with Dynamics 365.
 </li>
 <li>
 Solution Knowledge: Dynamics 365 Finance and Operations with minimum 3 years presales experience in D365. MB310/330/700
 </li>
 <li>
 Dynamics 365 Certifications is a must.
 </li>
 <li>
 Working understanding of complementary emerging technologies including AI and Microsoft Copilot.
 </li>
 <li>
 Bachelor&rsquo;s degree in computer science, mathematics, or engineering.
 </li>
 <li>
 Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer-facing role
 </li>
 </ul>
 
 
 
 Language skills:
 
 
 
 
 French: Fluent (verbal and written)
 
</div>

Presales Consultant (Dynamics 365)

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