account manager

digital marketing specialist

Dallah Holding Media

<h2>Account Manager, Experience &amp; Technology</h2>&nbsp;Dallah Ad Agency is looking for a proactive and experienced Account Manager to join our Experience &amp; Technology department. This is a Permanent Role serving as the client's primary point of contact for day-to-day project execution and delivery.&nbsp;<h3>💼 About the Role</h3>&nbsp;The Account Manager is critical to ensuring the smooth delivery of creative projects and high-quality results, working closely with both clients and internal teams.Key Responsibilities (Main focus areas):Client Relationship Management and Growth (30%): Act as the daily contact, managing client expectations, fostering strong ongoing relationships, and supporting the identification of upselling/cross-selling opportunities.Commercial Performance (Profit &amp; Costs Control) (30%): Ensure day-to-day delivery aligns with budgeted scope and timelines, including flagging changes that impact cost and supporting documentation for timely invoicing.Project Coordination and Delivery (20%): Coordinate internal teams (creative, production, digital) to deliver projects and RFPs on time and within budget, ensuring adherence to the creative brief and brand guidelines.Reports &amp; Feedback (20%): Monitor project performance and report to stakeholders, gathering and sharing client feedback to improve future projects.Key Challenges:Managing multiple client accounts simultaneously under tight deadlines.Aligning internal team efforts with client expectations, especially under changing circumstances.&nbsp;<h3>🎓 Requirements &amp; Skills</h3>&nbsp;&nbsp;<h4>Minimum Qualifications:</h4>&nbsp;Degree: Bachelor's degree in Marketing, Business, Communications, or a related field.Experience: 3-5 years of experience in account management within a creative agency.Ability to manage multiple projects and client relationships simultaneously.&nbsp;<h4>Key Skills &amp; Qualifications:</h4>&nbsp;<figure class="table"><table><thead><tr><th>Individual Contributor Skills</th><th>Management/Strategic Skills</th></tr></thead><tbody><tr><td>Strong Communication: Clear and effective with clients and teams.</td><td>Strategic Thinking: Develop long-term plans aligned with client and agency goals.</td></tr><tr><td>Creative Problem-Solving: Strategically tackle challenges and find innovative solutions.</td><td>Project Management: Oversee multiple projects, ensuring timelines and budgets are met.</td></tr><tr><td>Resilience: Perform under pressure and manage multiple projects.</td><td>Client Relationship: Build strong partnerships and manage expectations.</td></tr><tr><td>Detail-Oriented: Stay organized with a focus on quality.</td><td>Business Development: Identify growth opportunities through upselling and cross-selling.</td></tr><tr><td>Negotiation: Skilled in handling quotes and resolving conflicts.</td><td>&nbsp;</td></tr></tbody></table></figure>&nbsp;<h3>🌍 Working Conditions</h3>&nbsp;This role requires a flexible work schedule and availability during evenings and weekends for activations, with the ability to travel globally.

Account Manager

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Account Manager