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director account management

Mastercard

<div><p><b>Our Purpose</b></p><p></p><p><i>
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><p></p><p><b>
Title and Summary</b></p><p></p>
Director, Account Management<p></p>
Who is Mastercard?<br>
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.<br>
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.<br>
<br>
Overview<br>
Mastercard Account Management organization is seeking to build a diverse, strategic and consultative workforce of world-class relationship managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence and the ability to effectively marshal resources. We align our team to compete and differentiate based on customer intimacy, product and solution strength, and partnership orientation.<br>
As part of the Account Management Team, our role is to be bold and innovative partners that win by leveraging the best of our combined assets. We operate as one team as we develop and execute joint strategies driving innovative payment solutions to our customers that deliver a superior experience and meaningful value to our organizations.<br>
The Account Management Director is responsible for owning the relevant customer P&amp;L&rsquo;s, driving strategic planning and solution selling for all Mastercard assets including Data &amp; Services, Cyber &amp; Intelligence and Digital solutions through building and broadening our overall relationships at all levels of the company. You will lead business development activities within your segment working with senior/C-level executives to build strong partnerships that support Mastercard's financial and strategic objectives.<br>
We are seeking experienced professionals with management consulting, technology sales, banking and/or payments experience that can bring a technical aptitude to strategic problem-solving to address customer challenges and opportunities and drive relationship growth and profitability. This position is ideal for someone who is a collaborative thought leader, has strong project management discipline, has experience deepening relationships, understands financial ecosystem, its competitive landscape and operates proactively.<br>
<br>
Role<br>
<ul><li>Provide superior strategic account management driven by robust planning &ndash; building a deep understanding of customer needs, defining creative solutions to meet those needs, and working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer</li><li>Identify and develop new business opportunities (with both existing and new customers) that provide the best potential for future business growth, and appreciable return on financial investments. Qualify opportunities before working with internal product experts &amp; other stakeholders</li><li>Support strategically significant organizational initiatives
</li><li>Work with customers to build an in-depth understanding of their business and a point of view on how Mastercard solutions can address the needs of their business, leveraging internal stakeholders to efficiently move prospect through highly matrixed purchasing cycles</li><li>Develop detailed business cases, including financial analysis/modeling, in support of defined initiatives</li><li>Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing</li><li>Responsible for setting strategies as it relates to customer accounts and achieving goals that drive market share, volume and revenue growth</li><li>Partners with customers to deliver customized solutions and comprehensive consulting support</li><li>Responsible for pipeline management at account level</li><li>Assists with analysis of customer&rsquo;s business through profitability modeling, financial forecasting and competitive analysis</li><li>Executes customer relationships management at all levels</li><li>Assists in local projects and cross-functional initiatives</li></ul><br>
All about you<br>
<ul><li>Demonstrated track record of planning, managing and closing complex, competitive sales efforts and delivering results in a fast-paced environment with a sense of urgency and accuracy</li><li>Dynamic, forward-thinking positive team player, adept at engaging and leveraging internal resources to achieve success and contribute to the wider team environment</li><li>Ability to manage and grow internal and external cross functional relationships and partnerships with executives at all levels</li><li>Sound business judgment with established strategic and conceptual thinking and planning skills</li><li>Strong market development/customer engagement skills</li><li>Strong project management and communication skills</li><li>Analytical proneness for quantitative and qualitative data, and ability to derive meaningful implications and recommendations from assessments</li><li>Experience in creating custom analyses, reports and presentations to deliver consultative sales approach</li><li>Superior communication, presentation and interpersonal skills are required</li><li>Comprehensive experience in executing and managing sales strategies in B2B accounts</li><li>Demonstrated in-depth knowledge of Financial Services and Technology</li><li>Fluency in Turkish and English</li><li>Bachelor&rsquo;s degree required; MBA preferred</li></ul><p></p><p><b>
Corporate Security Responsibility</b></p><p><br>
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li><p>
Abide by Mastercard&rsquo;s security policies and practices;</p></li><li><p>
Ensure the confidentiality and integrity of the information being accessed;</p></li><li><p>
Report any suspected information security violation or breach, and</p></li><li><p>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</p></li></ul></div><p></p>

Director, Account Management

<div><p><b>Our Purpose</b></p><p></p><p><i>
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><p></p><p><b>
Title and Summary</b></p><p></p>
Director, Technology Account Management<p></p>
Overview<br>
The Technology Account Management (TAM) role in Turkey, focuses on external partners, is aligned with both Mastercard account management &amp; cross-functional teams. The TAM is responsible for all aspects of the technology and operational relationship between Customers and Mastercard in Turkey. The TAM must have a thorough understanding of the customers&rsquo; business plans, strategic priorities, operational environment, and use of Mastercard products/services.
<br>
<br>
In addition, the TAM will need to liaise with other cross-functional teams such as Product and Operations/Technology as new opportunities are identified, or capabilities leveraged. Ongoing responsibilities may include defining &amp; initiating new system or product development needs, monitoring customer service quality, and ensuring flawless project execution by the team as well as respective functional areas.<br>
<br>
Role<br>
<ul><li>Engage Account Managers as part of Account Planning, coordinate and integrate annual and ad hoc business planning with customer and internal partners to prioritize strategic, mutually shared objectives.</li><li>Build solid relationships with internal cross-functional partners, ensuring customer and market needs are being communicated and being met</li><li>Identify and deliver against customer and Mastercard corporate objectives, opportunities, and commitments.</li><li>Lead customers through the transition from sale to implementation; clarify project scope and customer readiness to implement during project initiation and ensure internal stakeholders are clear on products/services implementation requirements with customers</li><li>Monitor post-implementation customer service quality, providing Voice of Customer feedback to improve quality</li><li>Provide Voice of Customer input into proposed product development initiatives, in addition to potential rule changes</li><li>Build, grow, and manage operational and technical relationships with Customers</li><li>Leverage market, customer, operational, technology expertise to provide key inputs into solution design of key initiatives and market level opportunities</li><li>Act as escalation point during implementation of customer implementation projects to ensure customers&rsquo; and Mastercard&rsquo;s needs are met.</li><li>Grow and manage close strong working relationships with customer's executive and decision-making-level contacts.</li><li>Develop and maintain strong working relationships with key vendors in areas such as payments processing, network infrastructure and digital technology
</li><li>Identify customer needs and communicate operational enhancements to relevant internal stakeholders
</li><li>Ensure the team delivers our Mastercard Academy content to customers</li><li>Ensure the team delivers Quarterly Operation Reviews with customers and guide them to ensure portfolio optimization on approval rates as well as compliance with all Mastercard technology enhancements and mandates</li><li>Identify opportunities to optimize Mastercard and customer revenue by utilizing existing technology capabilities, services or through innovation and development of new capabilities &amp; ecosystems</li><li>Leverage relationships with customers and vendors to identify sales leads and share such opportunities with Account Managers and Business Development teams/Expert Sales
</li></ul><br>
All About You<br>
<br>
<ul><li>Strong customer consultative approach and relationship building skills
</li><li>Ability to work effectively across all segments of Mastercard and customers&rsquo; organization.</li><li>Extensive knowledge and demonstrable application of customer service principles and financial industry/banking operations and business practices.</li><li>Ability to grasp technology details and translate them into solutions and/or to address business opportunities.</li><li>Extensive knowledge of credit and debit card operations (issuing, acquiring, and processing) with emphasis on authorizations, clearing, settlement and fraud and risk management.</li><li>Project management and implementation skills preferred</li><li>Technology and operations related skills required</li><li>Interpersonal and negotiation skills required.</li><li>Ability to travel within and outside of the country for customer and other business meetings</li><li>Strong analytical/problem solving and planning skills.</li><li>Articulate and creative, adept at delivering presentation to executive level audiences.</li><li>Must possess solid knowledge of business drivers, technology solutions and players, best practices employed across all stakeholders, Mastercard products &amp; rules, and competitor solutions, and regulatory implications</li><li>Competent to analyze business needs and develop a course of action that effectively integrates technical components and business components and organize a solution process that includes appropriate cross-organizational participation yielding quantifiable results for Mastercard and customers.</li></ul><p></p><p><b>
Corporate Security Responsibility</b></p><p><br>
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li><p>
Abide by Mastercard&rsquo;s security policies and practices;</p></li><li><p>
Ensure the confidentiality and integrity of the information being accessed;</p></li><li><p>
Report any suspected information security violation or breach, and</p></li><li><p>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</p></li></ul></div><p></p>

Director, Technology Account Management

ISS Türkiye

<div>
 <p>
  <strong>
   Sales Director
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who We Are:
  </strong>
 </p>
 <p>
  ISS is a global leader in delivering facility services and workplace experiences that empower businesses to excel. Operating in over 30 countries, we are committed to excellence, continuously creating value for our customers through customized, innovative, and sustainable solutions. At ISS, people are our greatest asset. Here, you won&rsquo;t just be part of a team &mdash; you&rsquo;ll lead a community that shapes the future of workplace experiences across T&uuml;rkiye. Through our people-first culture, we invest in your success with continuous learning opportunities, strategic projects that challenge and inspire, and a diverse team united by shared values.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in a relevant field.
  </li>
  <li>
   Proficient in written and spoken English.
  </li>
  <li>
   Minimum of 10 years experience in sales functions, with at least 7 years in managerial roles focused on strategic account management.
  </li>
  <li>
   Expertise in analyzing sales dynamics and acquiring potential customers.
  </li>
  <li>
   Proven experience in direct sales and business development.
  </li>
  <li>
   Strong representation and persuasion skills, with excellent communication abilities.
  </li>
  <li>
   Analytical mindset with outstanding organizational and planning skills.
  </li>
  <li>
   Team management and leadership capabilities.
  </li>
  <li>
   Proficient in MS Office programs.
  </li>
  <li>
   Active driver&rsquo;s license, with no travel restrictions.
  </li>
  <li>
   Based in &Idot;stanbul.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  As the 'Sales Director', you will play a pivotal role in driving ISS T&uuml;rkiye&rsquo;s commercial success. Your responsibilities will include:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Management:
  </strong>
 </p>
 <ul>
  <li>
   Ensuring that our management systems are continuously improved and remain aligned with organizational objectives, budgetary constraints, and quality standards.
  </li>
 </ul>
 <p>
  <strong>
   Team Leadership:
  </strong>
 </p>
 <ul>
  <li>
   Managing and planning the targets of sales specialists under your supervision.
  </li>
  <li>
   Monitoring and evaluating the performance of your team members, offering coaching and mentorship as needed.
  </li>
 </ul>
 <p>
  <strong>
   Customer and Contract Management:
  </strong>
 </p>
 <ul>
  <li>
   Overseeing the execution of contracts signed between ISS and its clients.
  </li>
  <li>
   Building and maintaining strong relationships with clients, understanding their needs, and addressing any challenges proactively.
  </li>
 </ul>
 <p>
  <strong>
   Sales and Business Development:
  </strong>
 </p>
 <ul>
  <li>
   Leading short, medium, and long-term sales activities in line with company goals and strategies.
  </li>
  <li>
   Identifying and acquiring potential portfolios while managing existing ones.
  </li>
  <li>
   Planning and executing sales development activities.
  </li>
  <li>
   Actively visiting clients and conducting field sales.
  </li>
 </ul>
 <p>
  <strong>
   Innovation and Project Management:
  </strong>
 </p>
 <ul>
  <li>
   Identifying field needs and implementing appropriate sales and marketing projects.
  </li>
  <li>
   Managing the sales processes of projects with global and key account potential.
  </li>
  <li>
   Generating and leading new projects across T&uuml;rkiye, particularly in active sales.
  </li>
 </ul>
 <p>
  <strong>
   Value-Based Offer Management:
  </strong>
 </p>
 <ul>
  <li>
   Preparing proposals aligned with ISS&rsquo;s values and managing the offer lifecycle.
  </li>
  <li>
   Converting high-potential customers into key accounts and overseeing the entire process.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join ISS?
  </strong>
 </p>
 <p>
  At ISS, we invest in our people as they are key to our success. You will have the opportunity to:
 </p>
 <ul>
  <li>
   Lead a team within a global organization renowned for its commitment to quality and innovation.
  </li>
  <li>
   Develop your skills through continuous learning and career development opportunities.
  </li>
  <li>
   Make a meaningful impact by working on strategic projects that align with ISS&rsquo;s vision for sustainable and people-focused services.
  </li>
  <li>
   Collaborate with a passionate team driven by shared values and a dedication to excellence.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Application Process:
  </strong>
 </p>
 <p>
  If you are ready to bring your expertise and leadership to ISS T&uuml;rkiye, we encourage you to apply today. Join us in our mission to make the world work better!
 </p>
 <p>
  ISS is an equal-opportunity employer, committed to fostering diversity and inclusion. We look forward to welcoming you to our team!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Become more. Become ISS.
  </strong>
 </p>
 <p>
 </p>
</div>


Sales Director (İstanbul)

S&P Global

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 <strong>
  Grade Level (for internal use):
  <br/>
  <br/>
 </strong>
 12
 <br/>
 <br/>
 <strong>
  Office Location:
 </strong>
 Istanbul, Turkey
 <br/>
 <br/>
 <strong>
  The Role:
 </strong>
 The Director, Relationship Management is a non-sales position which leverages knowledge of the Commodities Industry, both hard and soft with a focus on energy to enhance relationships with customers and help them realize bottom line benefits from the use of S&amp;P Global products.
 <br/>
 <br/>
 Due to the breadth of knowledge the Director, Relationship Management brings to the client relationship, they are seen by the client as the guardian of the strategic client relationship, orchestrating the deployment of corporate-wide resources to provide value to S&amp;P Global Global Majors Accounts.
 <br/>
 <br/>
 <strong>
  The Impact:
 </strong>
 The Director, Relationship Management is responsible for the development and maintenance of long-term relationships with a defined client base to ensure a high level of client satisfaction and will influence the broader adoption of existing and new services as well as the retention of existing business. The Director, Relationship Management must also provide actionable client feedback that will enhance S&amp;P Global CI products and services to earn client business.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Managing Account Relationships
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Take ownership of the overall client experience with S&amp;P Global, ensuring satisfaction and engagement.
  </li>
  <li>
   Balance strategic oversight with day-to-day account management to optimize client interactions.
  </li>
  <li>
   Work with Account Manager and specialists to ensure alignment on commercial strategy and value proposition,
  </li>
  <li>
   Build and nurture meaningful, long-lasting relationships with key stakeholders and influential contacts.
  </li>
  <li>
   Navigate client organizations effectively, leveraging internal cross-functional resources to deliver value.
  </li>
  <li>
   Maintain continuous, collaborative communication with clients to gather strategic insights, understand their challenges, and identify unrecognized issues, providing tailored solutions.
  </li>
  <li>
   Coordinate with various functions and third parties to ensure service levels and value-added offerings meet client expectations.
  </li>
  <li>
   Act as a broker of S&amp;P Global capabilities and services, advocating for client needs internally and facilitating collaboration among sales and other departments to achieve shared goals.
  </li>
  <li>
   Analyze client usage of products and services, helping to define potential use cases and enhancements to better serve client needs.
  </li>
  <li>
   Monitor and report on the health of relationships with Global Major Accounts.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Lead Generation - Driving Increased Usage and Adoption of New Services
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Play a pivotal role in the initial sales cycle by researching client businesses, identifying and qualifying leads, and collaborating with the Commercial Manager to negotiate and close opportunities.
  </li>
  <li>
   Promote S&amp;P Global CI services and identify new product development needs by engaging with customer organizations to understand their requirements and contribute insights for product launches and marketing strategies.
  </li>
  <li>
   Identify and pursue cross-selling and upselling opportunities.
  </li>
  <li>
   Generate interest in trials and demonstrations, facilitating presentations and connecting appropriate customer contacts involved in product discussions or testing.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Retention
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborate closely with Commercial Managers to ensure client retention.
  </li>
  <li>
   Proactively prevent cancellations and mitigate risks by ensuring clients derive ongoing value from S&amp;P Global CI services.
  </li>
  <li>
   Work with Commercial Managers, Support, and other functions to enhance usage and foster broad adoption of enterprise-wide licenses, thereby maintaining client loyalty.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Reporting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communicate potential client and market shifts, changes, or reactions, along with client needs, to relevant stakeholders.
  </li>
  <li>
   Monitor and report on usage levels of S&amp;P Global CI services.
  </li>
  <li>
   Collaborate across regional boundaries with other Relationship Managers to ensure consistent and effective execution of the client Account Plan.
  </li>
  <li>
   Provide updates on status, risks, opportunities, and product development needs.
  </li>
  <li>
   Maintain up-to-date records in the CRM system.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluency in both Russian and English is essential. The candidate must possess excellent verbal and written communication skills in both languages to effectively engage with clients and stakeholders.
  </li>
  <li>
   This position is not eligible for sponsorship. Candidates must possess the necessary work authorization to be eligible for employment without the need for sponsorship or assistance.
  </li>
  <li>
   Ideally 10+ years&rsquo; experience in Oil &amp; Gas, managing major or complex accounts, preferably within a commodity or financial information provider context.
  </li>
  <li>
   Comprehensive understanding of the energy industry, including familiarity with front, mid, and back-office functions, as well as analyst roles.
  </li>
  <li>
   Prior experience with S&amp;P Global CI products is preferred; experience with Reuters, Bloomberg, GlobalView, DTN, or other real-time services is also advantageous.
  </li>
  <li>
   Exceptional communication and presentation skills (both verbal and written), with the ability to distill, summarize, and interpret information to enhance client relationships.
  </li>
  <li>
   Demonstrated leadership in managing multinational global and/or strategic accounts, with cultural awareness and regional experience.
  </li>
  <li>
   Superior customer relationship management skills, with a proven ability to develop relationships at multiple levels within strategic accounts.
  </li>
  <li>
   Proficient in identifying needs and employing consultative sales techniques to drive sales initiatives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About S&amp;P Global Energy
  <br/>
  <br/>
 </strong>
 At S&amp;P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.
 <br/>
 <br/>
 S&amp;P Global Energy is a division of S&amp;P Global (NYSE: SPGI). S&amp;P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy.
 <br/>
 <br/>
 <strong>
  What&rsquo;s In It For
 </strong>
 <strong>
  You?
  <br/>
  <br/>
 </strong>
 <strong>
  Our Mission
  <br/>
  <br/>
 </strong>
 Advancing Essential Intelligence.
 <br/>
 <br/>
 <strong>
  Our People
  <br/>
  <br/>
 </strong>
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 <br/>
 <br/>
 <strong>
  Our Values
  <br/>
  <br/>
 </strong>
 <strong>
  Integrity, Discovery, Partnership
  <br/>
  <br/>
 </strong>
 Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 <br/>
 <br/>
 <strong>
  Our Benefits Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Health &amp; Wellness: Health care coverage designed for the mind and body.
  </li>
  <li>
   Flexible Downtime: Generous time off helps keep you energized for your time on.
  </li>
  <li>
   Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  </li>
  <li>
   Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  </li>
  <li>
   Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
  </li>
  <li>
   Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
   <br/>
   <br/>
  </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 <br/>
 <br/>
 <strong>
  Global Hiring And Opportunity At S&amp;P Global
  <br/>
  <br/>
 </strong>
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 <br/>
 <br/>
 <strong>
  Recruitment Fraud Alert
  <br/>
  <br/>
 </strong>
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 <br/>
 <br/>
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 <br/>
 <br/>
 <strong>
  US Candidates Only:
 </strong>
 The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 <br/>
 <br/>
 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group)
 <br/>
 <br/>
 <strong>
  Job ID:
 </strong>
 323368
 <br/>
 <br/>
 <strong>
  Posted On:
 </strong>
 2025-12-09
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Istanbul, Turkey
</div>


Relationship Management Director (Fluent Russian)

Hilton

<div><p>Account Manager, Government &amp; Diplomatic Relations - Conrad Istanbul Bosphorus</p><p>
An Account Manager Government &amp; Diplomatic Relations analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.<br>
<br>
As an Account Manager Government &amp; Diplomatic Relations , you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul><li>
To follow the strategies and instructions set by DOS and SM in order to plan the sales actions in order to reach the targets for Government Sales department.</li><li>
Account Manager Government &amp; Diplomatic Relations manages government authorities and agencies in the consideration of account distribution plan and makes analysis for local market trends and competitor activity to identify business leads.</li><li>
Collaborate with operations departments to ensure full participation in servicing accounts.</li><li>
Account manager works with clients to understand their financial goals, needs, therefore manage their portfolios to drive growth and ensure stability by meeting the high Government Officials and developing the relations.</li><li><p>
Follows the instructions of Director of Sales in order to design sales programs and set short and long-term sales strategies.</p><p>
</p></li><li>Getting daily VIP &amp; Arrival reports to make sure which guests are arriving to which hotel and informing the related sales person to take the necessary action.</li><li>
May attend local networking events, as needed like national day reception or any other exhibition related with Government institutions.</li><li><p>
Proven ability to adapt to changing markets and to understand customer needs</p><p>
.
</p></li><li>Being aware of the budget, forecasts and objectives of the hotel and plan and execute the sales actions and reach the objectives for Government Sales.</li><li>
Following up the media for all political and economic developments, city events reports to be aware of the happenings in the city, new projects to find out new business opportunities.</li></ul><p>
What are we looking for?
</p><div>An Account Manager Government &amp; Diplomatic Relations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<br>
<br>
<ul><li>Positive attitude and good communication skills
</li><li>Commitment to delivering a high level of customer service
</li><li>Excellent organisational and planning skills
</li><li>Previous experience in sales role with the ability to close a sale
</li></ul><br>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<br>
<ul><li>Knowledge of local market
</li><li>Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
</li><li>Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
</li><li>Business degree, or any relevant qualification, would be advantageous<br>
</li></ul></div><p>What will it be like to work for Hilton?
<br>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Account Manager, Government & Diplomatic Relations - Conrad Istanbul Bosphorus

Rixos

<div><b>Company Description</b><p><br>
Rixos Hotels, with 25 years of experience in the tourism sector, continues to grow worldwide as a Turkish brand with new investments, driven by a management model based on dynamic, flexible, and proactive strategies. Currently, we operate 43 different hotels, theme parks, and special projects across 3 continents and 8 countries.</p><p>
In Turkey, we provide services to our guests in various concepts with a talented workforce of approximately 8,000 people in the Antalya, Muğla, and Istanbul regions.</p><p>
We are seeking a valuable team member for the position of &ldquo;<b>Executive Coordinator to Managing Director</b>&quot;<b> </b>to be considered at Rixos Tersane İstanbul.</p><p></p><b><br>
Job Description</b><br>
<ul><li>
Collaborate with relevant departments to obtain necessary documents, information, and tasks from staff or managers.</li><li>
Handle all correspondence and maintain effective communication under the supervision of the Managing Director.</li><li>
Carry out the written external communications of the hotel&rsquo;s Managing Director.</li><li>
Carry out the telephone communications of the hotel&rsquo;s Managing Director.</li><li>
Remind the Managing Director of VIP guests and, if necessary, ensure that they meet/communicate.</li><li>
File all documents and correspondences of the General Management office appropriately and ensure that the files are up-to-date.</li><li>
Protect the confidentiality of all correspondences issued or received by the Managing Director.</li><li>
Take note of and follow-up all appointments of the Managing Director.</li><li>
Ensure that the communication channels of the General Management office are working at all times and take the necessary measures in this regard.</li><li>
Receive hotel guests and other guests that wish to see the Managing Director in a proper manner.</li><li>
Ensure that the department managers or other employees that wish to see the Managing Director meet at the earliest convenience and arrange the meeting times.</li><li>
Prepare the meeting minutes appropriately for the Managing Director&rsquo;s meetings that require such meeting minutes and distribute them to the concerned parties.</li><li>
Monitor and control the faxes sent on a daily basis.</li><li>
Keep track of the special days of hotel employees and other individuals deemed necessary by the Managing Director and make arrangements for celebrations.</li><li>
Ensure that the General Management office is always kept in a clean and orderly manner</li><li>
Possess full knowledge of the hotel&rsquo;s policies and procedures, implement these policies and procedures and, when necessary, ensure coordination between other departments.</li><li>
Carry out all responsibilities related to the quality management systems implemented at the facilities.</li><li>
Carry out all other duties assigned by managers and hotel management not specified in the job description.</li><li>
To ensure you read the hotel&rsquo;s Employee Handbook and have an understanding of and adhere to the hotel&rsquo;s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.</li><li>
To respond to any changes in the department as dictated by the needs of the hotel.</li><li>
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li><li>
To attend training and meetings as and when required.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Graduated from relevant departments of universities (Office Management, Business Administration, Secretarial Studies, Communication, etc.),</li><li>
Minimum 3 years of experience in a similar position (executive assistant, office manager, or senior secretary),</li><li>
Advanced proficiency in English (both written and spoken),</li><li>
Strong written and verbal communication skills with excellent representation and expression abilities,</li><li>
Professional diction and strong command of written language,</li><li>
Familiar with corporate work structure and confidentiality principles,</li><li>
Proficient in MS Office programs (Word, Excel, PowerPoint, Outlook),</li><li>
Experienced in meeting organization, travel arrangements, and calendar management,</li><li>
Strong skills in reporting, presentation preparation, and documentation,</li><li>
Highly discreet and reliable, with strong attention to confidentiality,</li><li>
Excellent time management and prioritization skills,</li><li>
Detail-oriented, organized, and results-driven.</li></ul></div>

Executive Coordinator to Managing Director

adidas

<p></p><div><div><div><div><div><div><div><div><p>PURPOSE &amp; OVERALL RELEVANCE FOR THE ORGANISATION:</p></div><br>
<div></div>
<div>
This position is responsible for internal control, profit protection &amp; risk management in Turkey. This includes corporate function risk &amp; control assurance and compliance audits of all back-office functions and retail audits dependant on requirements by local SLT and EM IC &amp; PP Director. Ability to build a general understanding of risk management principles, control environment best practices required for the market, fraud prevention and good corporate governance advice through proactive consulting and engagement with business partners.
</div><div>In this role, the primary objectives are the protection of company assets; ensure effectiveness and efficiency of operations, reliability of financial reporting and compliance with applicable laws and regulations. To maintain and build a strong representation of internal control and profit protection strategic planning, reporting and quality delivery of executions to continue to mature control environment and processes relating to key areas of risk with stakeholders.</div>
<div>
Internal Control Testing, Risk management, Profit Protection and Compliance are key focus areas of this position that aims at supporting the achievement of qualitative and sustainable growth through good corporate governance practices and the avoidance of financial losses or damages caused by non-compliant behaviour and management of all types of risk to levels that are in line with market risk appetite.
</div><div>Additionally, the position is integral to the on-going success and improvement of commercial and support functions operations by objectively auditing and reporting to Senior Management. Ensuring compliance with legislative frame works e.g. safety and security and compliance with agreed operational best practices. Identification, quantification, and communication of risk followed by implementation of strategies to reduce risk via process improvement, training, awareness and where needed the investigation and apprehension of internal or external offenders.</div>
<div><p>
KEY RESPONSIBILITIES</p><p>
:
</p></div><div><ul><li><p>INTERNAL CONTROL</p></li></ul>
</div><div><div><ul><li>Oversee the improvement efforts of the internal controls position by ensuring compliance with established global and local policies, processes, and internal control frameworks.</li>
<li>Proactively measure and analyse current business processes with local management to identify opportunities and address areas of risk</li>
<li>Reduce and mitigate risk with the implementation of comprehensive risk reduction strategies and countermeasures.</li>
<li>Redesign processes to meet the needs of a complex and growing business, driving a harmonized approach in line with global expectations.</li>
<li>Work in close relation with market and local management team to review, improve, document, automate and harmonize processes</li>
<li>Act as a consultant to the local business partners, supporting and guiding them on any compliance matters.</li>
<li>Ensure compliance with applicable external and internal regulations as well as the established Group Internal Control frameworks and Group / Market / Brand best practices and established policies.</li>
<li>Support all Internal audit initiatives in the market</li>
<li>Develop, support and lead initiatives focused on improving the efficiency, transparency, and effectiveness of market business processes.</li>
<li>Immediate communication of major control deficiencies to local senior management and global HQ</li>
<li>Oversee the timely coordination of local quarterly Representation letter process</li>
<li>Participation in the global ICS network</li>
<li>Prepare an annual Risk &amp; Internal Control Plan (RICP) in line with review and approval by the Director Internal Control &amp; Profit Protection and alignment with local Finance Director</li>
<li>Coordinate the end to end execution of the RICP as planned and maintain effective communication with the Director IC&amp;PP on RIC issues and progress of field work</li>
<li>Agree action plan, deadlines and responsibilities with department Heads &amp; ensure timely implementation of RIC recommendations reported and presented to control owners and senior management.</li>
<li>Oversee the timely and accurate execution of the Internal Controls Testing Phases (or self-assessment), ensure proper documentation of test results, agree, communicate, and oversee action plans, deadlines, and responsibilities.</li>
<li>Coordinate the timely and continuous action plan follow-up with control owners</li>
<li>Present and contribute as required in Management meetings, Finance &amp; Functional Updates, Quarterly Commercial Compliance meetings, Bi-Annual Audit Risk &amp; Compliance Committee meetings</li>
<li>Drive and proactively support Emerging Market cross-countries initiatives, in line with the Market priorities and EM IC &amp; PP team objectives</li>
<li>Responsibility for preparation and leading Corporate Internal Audits planned for the market</li>
<li>Timely resolution of all audit/Internal Control findings as identified by Corporate Internal Audit and Group Internal Control</li>
<li>Ensure ongoing development and IC upskilling of Snr Profit Protection Specialist leveraging resource to support functional deliverables.</li>
</ul></div></div><div><ul><li><p>RISK MANAGEMENT</p></li></ul>
</div><div><div><ul><li>As the Risk Coordinator, maintain the country&rsquo;s risk register in line with Group Risk Management guidelines &amp; requirements
</li><li>Actively build and incorporate areas of risk and priorities into objectives for planning and review.</li>
<li>Ultimately responsible for developing and implementing risk mitigating actions within area by thoroughly understanding the cause and effect of each risk.
</li><li>Identify and evaluate current controls and other already implemented mitigating measures.
</li><li>Consider and evaluate the implementation of additional risk mitigating measures (planned mitigating actions) taking into account the cost/benefit relation.</li>
<li>Continuously monitor existing and potential risk areas and verifying the adequacy and effectiveness of the handling strategy and/or implemented mitigating actions.</li>
</ul></div></div><div><ul><li><p>COMPLIANCE</p></li></ul>
</div><div><div><ul><li>Raise awareness / maintain knowledge of the Global Policy Manual on local level including an understanding of emerging developments and addressing of recommended policy changes from Global Policy Management (GPM).</li>
<li>Advise and consult on Group Policy changes impacting local functions and ensure local policy and practices are revised frequently and as required by Group or Local guidance&rsquo;s.</li>
<li>Design, development, implementation and regular update of local policies, procedures, and related internal controls, based on best practices and global &amp; local requirements</li>
<li>Support business partners in identifying, analysing, evaluating and managing compliance risks and if applicable, required to be disclosed in bi-annual risk reporting
</li><li>Coordinate the execution of both Emerging Markets and Group Policies &amp; Internal Controls initiatives (e.g. Annual ICS testing, UAR, EM IC &amp; PP Strategic Objectives)
</li><li>Support compliance investigations conducted by the EM Regional Compliance Officer, Legal Director and address fraudulent/risk related control remediations with urgency as per recommendations.</li>
<li>Serve as an independent contact for any employee wishing to report a suspected or detected compliance violation for escalation to EM Regional Compliance Officer, Legal Director and Director IC &amp; PP.</li>
</ul></div></div><div><ul><li><p>PROFIT PROTECTION</p></li></ul>
</div><div><div><ul><li>To oversee and support Snr Profit Protection Specialist with review, assessment and identification of risks within the Retail Environment (DTC) proactively and continuously.</li>
<li>Reduce and mitigate Retail risk with the implementation of comprehensive risk reduction strategies and countermeasures.
</li><li>Oversee execution of Retail store compliance audit planning to ensure adherence/compliance to defined controls, policies, and procedures (HoR, Inventory Control, CIA). To analyze, report findings, and ensure remediating action plans are followed by Retail Management.</li>
<li>Review and monitor Retail data affecting the P&amp;L of Retail stores (DTC) in order to develop and recommend comprehensive countermeasures to minimize losses.</li>
<li>Oversee Retail investigations conducted by Snr Profit Protection Specialist in accordance with relevant professional standards, legal requirements and internal policies and procedures, and complete timely reports / findings to the relevant stakeholders.</li>
<li>Oversee data analysis conducted by Snr Profit Protection Specialist of high-risk transactions to identify exceptions and fraud indicators and initiate reviews / investigations / management reporting.</li>
</ul>
</div></div><div><p>INTERNAL STAKEHOLDERS:</p></div>
<div>
<div><ul><li>adidas Turkey GM
</li><li>All adidas Turkey Directors: Finance, SCM Operations, Retail (DTC), eCom, Wholesale (WHS), Legal, Brand Marketing, HR, IT, Export, Franchise, etc.)</li>
<li>Audit Risk &amp; Compliance Committee</li>
<li>EM Regional Compliance Officer, EM IC &amp; PP
</li><li>adidas Turkey Profit Protection and Key Control Owners (Senior Managers)
</li><li>Global Functions: Finance, Corporate Internal Audit, Compliance, Sales Channels (Retail, Wholesale, eCom), Global Internal Controls</li></ul></div><br>
</div>
<p></p><div><p>EXTERNAL STAKEHOLDERS</p></div>
<div>
<div><ul><li>External auditors</li></ul></div><br>
</div>
<p></p><div><p>KNOWLEDGE, SKILLS AND ABILITIES</p>
:</div><br>
<div></div>
<div>
<div><ul><li>Ability to effectively present information and respond to questions from senior executives, stakeholders, and cross functional business leaders</li>
<li>Strong analytical, presentation &amp; executive communication skills.</li>
<li>Strong project management and process management skills</li>
<li>Ability to work to strict deadlines to achieve audit program targets</li>
<li>Strong auditing, internal controls, and process improvement skills</li>
<li>Must be able to balance multiple priorities, be detail and results oriented</li>
<li>Must be extremely proactive, have strong initiative and be self-motivated.</li>
<li>Demonstrate a digital mindset and the ability to use different resources and digital tool to drive automatization and standardization</li>
<li>Good understanding of Retail structures and processes</li>
<li>English: Intermediate to Fluent</li>
<li>Ability to manage multiple ongoing tasks</li></ul></div><br>
</div>
<div></div><div><p>REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:</p></div>
<div>
<div><ul><li>Accounting / auditing qualification preferred</li>
<li>8-10 years&rsquo; experience in Accounting, Controlling, Internal Audit, or Internal Controls, Risk Management, External Audit</li>
<li>International and or multinational experience</li>
<li>Knowledge in ERP systems such as SAP preferred, PowerBi, Lakehouse, CoPilot, AI</li>
<li>Experience within Retail Industry recommended. Ideally in apparel/fashion/footwear/commercial finance related industry</li>
</ul>
</div></div></div></div></div></div></div><div><div><div><p>AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE&rsquo;S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.</p><p>
</p><ul><p>COURAGE: Speak up when you see an opportunity; step up when you see a need..</p>
<p>OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.</p>
<p>INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.</p>
<p>TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.</p>
<p>INTEGRITY: Play by the rules. Hold yourself and others accountable to our company&rsquo;s standards.</p>
<p>RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.</p></ul></div><br>
<p></p>
</div></div><div><div><div><div><br>
<b>AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
</b><br>
<br>
<b>&ndash; CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU &ndash;
</b><br>
<br>
<b>BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.</b><br>
<b>
</b></div></div></div></div></div><div><div><div><div><div><div>JOB TITLE:
<div>Senior Manager Internal Control
</div></div></div></div></div></div><div><div><div><div>BRAND:
</div></div></div></div><div></div><div><div><div><div>LOCATION:
<div>Istanbul
</div></div></div></div></div><div><div><div><div>TEAM:
<div>Finance
</div></div></div></div></div><div><div><div><div>STATE:
<div>Ista
</div></div></div></div></div><div><div><div><div>COUNTRY/REGION:
<div>TR
</div></div></div></div></div><div><div><div><div>CONTRACT TYPE:
<div>Full time
</div></div></div></div></div><div><div><div><div>NUMBER:
<div>538571
</div></div></div></div></div><div><div><div><div>DATE:
<div>Dec 22, 2025</div></div></div></div></div></div></div>

Senior Manager Internal Control

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