children's mental health case manager iii

account manager - commercial lines (real estate, habitational, hotels)

account manager associate - commercial lines (manufacturing/contractors)

circulation and reference assistant (norfolk)

(usa) exterior services technician, dot operator - ds

children's mental health case manager iii Jobs in Norfolk

account manager - commercial lines (real estate, habitational, hotels) Jobs in Norfolk

account manager associate - commercial lines (manufacturing/contractors) Jobs in Norfolk

assistant manager

district manager in training (dmit) Jobs in Norfolk

district manager in training (dmit)

district manager

Journeys

<div><p><b>COMPANY OVERVIEW</b></p><p>
Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs&mdash; Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted &ndash; but encouraged and embraced. Journeys is an attitude you can wear.</p><p>
Journeys is always looking for great people to join our team!</p><p>
For more information check out: www.journeys.com/careers</p><p></p><p><b><br>
WHY WORK FOR JOURNEYS?</b></p><ul><li>
We celebrate and reward success!</li><li>
Rapid promotion opportunities for top performers - we promote from within</li><li>
We are a family with an Attitude That Cares</li><li>
We encourage you to embrace your individuality</li><li>
You get to work in a fun environment with the coolest people around</li><li>
We conduct business with integrity and passion</li><li>
Excellent benefits and employee discount</li><li>
Compensation includes base pay, sales commission, and bonus potential*</li></ul><p></p><p><b><br>
JOB SUMMARY</b></p><p>
To assist District Sales Manager in supervising retail store locations in assigned district, while developing necessary skill sets to perform the job functions required as a DSM.</p><p></p><p><b><br>
ESSENTIAL JOB FUNCTIONS</b></p><ul><li>
Achieve district sales goals and profitability targets while maintaining home store performance</li><li>
Support the DSM in evaluating people, performance, developing action plans to improve sales, and measuring results</li><li>
Assist in staffing stores within the district</li><li>
Assist in managing Loss Prevention practices within the district</li><li>
Direct store operations and provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices</li><li>
Ensure that all company initiatives are properly implemented and to the standard of the company direction</li><li>
Recruit, interview, and hire store management candidates as per Regional/DSM instructions</li><li>
Train, develop, and promote store employees within the district</li><li>
Regularly conduct store visits as per Regional/DSM instructions</li><li>
Maintain regular communication with District Sales Manager, Regional, and corporate office staff</li></ul><p><b>
JOB REQUIREMENTS</b></p><ul><li>
Prior retail district training management experience required</li><li>
1&ndash;2 years retail sales experience</li><li>
Excellent interpersonal and customer service skills</li><li>
Home store meets the Grand Open Ready criteria</li><li>
Valid state motor vehicle operator&rsquo;s license</li><li>
Willingness to travel extensively within district</li><li>
Proven ability to increase sales and profitability</li><li>
Proven ability to recruit, train, and develop high-caliber teams</li><li>
Ability to work independently in a fast-paced, fluid environment</li><li>
Completion of all training programs leading up to District Manager in Training position or equivalent training/Multi-Store Supervisor experience</li><li>
Ability to work night and weekend shifts</li><li>
Ability to climb, reach, bend, and lift up to 50 pounds</li><li>
Stand for long periods of time</li><li>
Must be at least 18 years of age*</li><li>Age requirements for full-time employment may vary based on state</li></ul><p></p><p><b><br>
PAY AND BENEFITS</b></p><p>
Check out the following website for more information on all our awesome benefits: www.journeys.com/careers</p><ul><li>The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com</li></ul><p></p><p><b><br>
PRE-APPLICATION DISCLOSURES</b></p><p>
Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.</p><p>
All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367-7467. Genesco&rsquo;s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.</p></div>

District Manager in Training (DMIT)

KinderCare Learning Companies

<div><p>Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the<b> </b><b>Gallup Exceptional Workplace Award</b>, we offer a variety of early education and child care options for families. Whether it&rsquo;s KinderCare Learning Centers, Champions, or Cr&egrave;me de la Cr&egrave;me, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it&mdash;in neighborhoods, at work, and in schools nationwide.</p><p></p><p>
When you join Champions, you&rsquo;ll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you&rsquo;re partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you&rsquo;ll be leading the way toward inspired learning.
</p><p></p><p>When you join our team as a Teacher we will:</p>
<ul>
<li>Invest in you and your career at KinderCare as you create a world-class experience in our classrooms</li>
<li>Reward your commitment to our children and families as your journey continues with us</li>
</ul>
<p>When you join our team as a Teacher you will:</p>
<ul>
<li>Implement KinderCare's curriculum in a way that is consistent with the unique needs of each child</li>
<li>Create a safe, nurturing environment where children can play and learn</li>
<li>Partner and connect with parents, with a shared desire to provide the best care and education for their children</li>
<li>Support your center&rsquo;s success; partner with center staff and leadership to achieve goals around enrollment, accreditation, and engagement</li>
<li>Cultivate positive relationships with families, teachers, state licensing authorities, community contacts and corporate partners</li>
</ul>
<p>Required Skills and Experience:</p>
<ul>
<li>Outstanding customer service skills, strong organizational skills, and the ability to multi-task and handle multiple situations effectively</li>
<li>Meet state specific qualifications for the role or willingness to obtain</li>
<li>CPR and First Aid Certification or willingness to obtain</li>
<li>Physically able to lift a minimum of 40 pounds, and work indoors or outdoors</li>
</ul><ul><li>Able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity with children</li>
<li>Read, write, understand, and speak English to communicate with children and their parents in English</li>
</ul><p></p><div><b>
Our benefits meet you where you are.</b> We&rsquo;re here to help our employees navigate the integration of work and life:<br>
<ul><li>Know your whole family is supported with <b>discounted child care benefits</b>.</li></ul></div><ul><li>Breathe easy with <b>medical, dental, and vision</b> benefits for your family (and pets, too!).</li><li>Feel supported in your mental health and personal growth with <b>employee assistance programs.</b></li><li>Feel great and thrive with access to <b>health and wellness programs, paid time off</b> and <b>discounts</b> for work necessities, such as cell phones.</li><li>&hellip; and much more.</li></ul><p><br>
We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we&rsquo;re matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you&rsquo;ll help bring this mission to life by building community and delivering exceptional experiences. And if you&rsquo;re anything like us, you&rsquo;ll come for the work, and stay for the people.</p><p></p><p><i>
KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.</i></p><br>
Job Posting End Date : 2026-06-11</div>

Assistant Teacher at Littlecreek Elementary

FMNE Insurance Company

<div><p><b>FMNE Insurance</b> is seeking a <b>Claims Adjuster I</b><b>ntern </b>in our<b> Norfolk District Office </b>- This is a <b>paid internship</b> for the summer of 2026, offering hands-on, real-world experience within the insurance industry. Interns will help with underwriting inspections, claims reporting, and communications with agents and adjusters. This employer will not sponsor any work visas for any applicant of this position. Applicants must be currently authorized to work in the United States on a full-time basis. Please supply a cover letter and resume. Applications with cover letters will be given preferential review.</p><p>
Be a part of a rock-solid company with deep Midwest roots. If our core values resonate with you, we encourage you to apply to be an <b>Claims Adjuster </b><b>Intern</b> at <b>FMNE </b>today!</p><p>
Core values include: Integrity - Service - Excellence - Stability - Strength - Respect - Teamwork</p><p></p><p><b><br>
Role Overview of an </b><b>Claims Adjuster </b><b>Intern:</b></p><p>
A Claims Intern is responsible for but not limited to working towards fulfillment of the Company&rsquo;s goal to provide prompt, fair, and quality claims service. This role serves as a liaison between the Home Office and the agency force in the adjustment of assigned claims, inspections, and preparation of underwriting reports. This role performs their duties under supervisory guidance and review.</p><p><b><br>
Responsibilities of an </b><b>Claims Adjuster </b><b>Intern</b><b>:</b></p><ul><li>
Demonstrates the Company&rsquo;s mission, while successfully performing its core values related to integrity, service, excellence, stability, strength, respect, and teamwork.</li><li>
Assist with handling assigned losses of limited variety and conducting underwriting inspections, prepare and submit detailed reports to the appropriate department.</li><li>
Communicate with producing agents as necessary, keeping agents informed of claims handling issues and underwriting inspections for their clients. Assist in keeping agents informed of company policies and procedures.</li><li>
Assist with completed construction property inspections.</li><li>
Assist in claims adjusting and clerical duties as directed.</li><li>
Regular and timely attendance in the office is an essential function of the position.</li></ul><p><b>
Skills and Qualifications of an </b><b>Claims Adjuster</b><b> Intern</b><b>:</b></p><ul><li>
High school diploma or equivalent required.</li><li>
General knowledge or aptitude in construction, agri-business, and/or automobile repair is preferred.</li><li>
Completion of insurance-related courses is helpful.</li><li>
A valid driver&rsquo;s license with a clean driving record is required.</li><li>
Strong communication skills, with the ability to interact effectively with agents, insureds, and claimants via written correspondence, email, phone, and in person.</li><li>
Ability to work independently, demonstrating strong initiative and awareness of the importance of timely completion of all responsibilities and job functions.</li><li>
Proficient in using a personal computer, including familiarity with standard business software applications (e.g., Microsoft Office Suite).</li><li>
Demonstrated ability to manage and maintain confidential information with professionalism and discretion is required.</li><li>
Ability to work under varied conditions including indoor/outdoor environments, temperature extremes, uneven or slippery surfaces, and possible exposure to pollutants and irritants.</li><li>
Physical capability to lift up to 40 pounds, bend, stoop, crawl, climb ladders, and work at elevated heights.</li><li>
Ability to stand or walk for prolonged periods and conduct thorough visual inspections of insured property.</li></ul><p>
FMNE Insurance Company recognizes that an individual with a disability may require accommodation to enable them to successfully perform a job function. Should you require such an accommodation, please indicate the job function and suggested accommodation during the interview process. FMNE will attempt to make reasonable accommodations.</p></div>

Internship - Claims Adjuster Intern- Norfolk NE

The E. W. Scripps Company

<div><div>WTKR, The E.W. Scripps Company CBS affiliate in Norfolk, Virginia, is searching for a News Producer to join our team and help tell the stories that matter most to our community. This is your opportunity to shape compelling newscasts that inform and engage viewers across Hampton Roads. As a News Producer, you'll be at the heart of our newsroom, crafting content that makes a real impact on the lives of our viewers every day.</div><div></div><div>
WHAT YOU'LL DO:</div><ul><li><div>
Develop and organize newscasts or local programs.</div></li><li><div>
Write story development and showcasing.</div></li><li><div>
Collaborate with reporters, anchors, news managers and assignment editors to determine content needs.</div></li><li><div>
Enhance content with graphics, video, research, and station branding.</div></li><li><div>
Execute time sensitive decisions.</div></li><li><div>
Oversee live broadcast and up to the minute editorial decisions.</div></li><li><div>
Perform desktop editing.</div></li><li><div>
Post content to station's websites.</div></li><li><div>
Perform other duties as assigned.</div></li></ul><div></div><div>
WHAT YOU'LL NEED:</div><ul><li><div>
BS/BA in related discipline preferred or equivalent years of experience</div></li><li><div>
Generally, 2+ years of experience in related field preferred</div></li></ul><div></div><div>
WHAT YOU'LL BRING:</div><ul><li><div>
Avid local news consumer: knows daily news, events, trends and happenings on a local level</div></li><li><div>
Strong vision and ability to advance stories</div></li><li><div>
Excellent interpersonal communicator</div></li><li><div>
Extraordinarily passionate about writing; courageous and creative storyteller with attention to even tiny details - choosing the perfect words, grammar, spelling</div></li><li><div>
Highly organized</div></li><li><div>
Highly adaptable - fast paced, deadline driven environment</div></li><li><div>
Strong self-motivation</div></li><li><div>
Working knowledge of journalistic ethics and libel laws and strong editorial judgement</div></li><li><div>
Able to use web analytics</div></li><li><div>
Proficient with newsroom computer systems, MS Office a plus</div></li><li><div>
Flexible work hours may be required, including holidays, weekends and evenings</div></li></ul><div></div><div>
WHERE YOU'LL LIVE, WORK AND PLAY:</div><div></div><div>
Norfolk, Virginia, is the heart of the vibrant Hampton Roads region, where history meets modern coastal living. As the home of the world's largest naval base, Norfolk pulses with a unique energy that blends military heritage, maritime culture, and urban sophistication. The city's revitalized downtown waterfront features the stunning Waterside District, world-class museums like the Chrysler Museum of Art, and a thriving culinary scene.</div><div></div><div>
Living in Norfolk means you're minutes from beautiful beaches, the Chesapeake Bay, and countless water activities. The region offers an exceptional quality of life with affordable housing, no state income tax on groceries, and a temperate climate that allows for year-round outdoor recreation. From catching a Norfolk Tides baseball game to exploring the Virginia Zoo, attending performances at the historic Attucks Theatre, or strolling through the lush Norfolk Botanical Garden, there's always something to discover.</div><div></div><div>
The Hampton Roads area is also home to several universities, a growing tech sector, and a diverse, welcoming community that takes pride in its military connections and coastal roots. Whether you're kayaking on the Elizabeth River, enjoying fresh seafood at a waterfront restaurant, or exploring the historic Ghent neighborhood's charming streets, Norfolk offers the perfect blend of career opportunity and coastal lifestyle.</div><div></div><div><br>
If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife &gt; My Info &gt; View Open Positions at Scripps.</div><div></div><div>
SCRIPPS&rsquo; COMMITMENT TO A CULTURE THAT CREATES CONNECTION:</div><div>
At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.</div><div></div><div>
ABOUT SCRIPPS:</div><div><div>
The E.W. Scripps Company</div> (NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation&rsquo;s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation&rsquo;s largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households. Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: &ldquo;Give light and the people will find their own way.&rdquo;</div><div></div><div>
As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.</div></div>

News Producer, WTKR

Onelife Fitness

<div><p><b>Make playtime the best time&mdash;for our littlest members and their families.</b></p><p>
As a Kids&rsquo; Club Associate, you create a safe, clean, and fun space where kids can play and parents can relax. You&rsquo;ll welcome families, lead age-appropriate activities, and keep everything running smoothly.</p><p></p><p><b><br>
What We&rsquo;re Looking For:</b></p><ul><li>
Greet families and handle check-in, drop-off, and pick-up per club standards</li><li>
Engage kids with games, crafts, and activities; supervise free play</li><li>
Respond to each child&rsquo;s physical and emotional needs with care</li><li>
Keep the space spotless and safe&mdash;sanitize toys/equipment and follow safety procedures</li><li>
Label belongings, track parent info, and complete simple paperwork</li><li>
Communicate with parents; escalate questions/concerns to a manager as needed</li><li>
Let parents/manager know if a child needs attention beyond Kids&rsquo; Club capacity</li><li>
Attend required meetings/trainings and support club programs and emergencies</li><li>
Work a flexible schedule (mornings, evenings, weekends)</li></ul><p><b>
What You Bring:</b></p><ul><li>
Warm, friendly energy and great communication</li><li>
Reliable, organized, and detail-oriented with a can-do attitude</li><li>
Comfortable building rapport quickly and juggling multiple tasks</li><li>
Willing to learn; apply new info and follow safety policies</li><li>
Basic knowledge of babysitting practices/techniques</li></ul><p><b>
Qualifications:</b></p><ul><li>
High school diploma or GED (or at least 16 years old and a current high-school student in good standing)</li><li><b>
6+ months</b> of childcare/babysitting experience preferred</li><li><b>
CPR/AED (infant/child/adult)</b> certification preferred</li></ul><p><b>
Benefits &amp; Perks</b></p><ul><li>
Complimentary club membership + guest privileges</li><li>
Discounts on training, spa services, programs, and apparel</li><li>
Employee referral bonus</li><li>
In-house Certification + Continuing Education</li><li>
Full-Time Only - Medical, dental, vision, life insurance, 401(k), and paid time off</li></ul><p></p><p><b><br>
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER</b></p><p>
Know Your Rights</p><p>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</p><p>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Kids' Club Associate

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li></ul><b>
Customer Experience</b><ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul><b>
Operations</b><ul><li>
Provides customers with courteous, friendly, fast, and efficient service.</li><li>
Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li><li>
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>
Implements Company asset protection procedures to identify and minimize profit loss.</li><li>
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>
Has working knowledge of store systems and store equipment.</li><li>
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.</li></ul><b>
Training &amp; Personal Development</b><ul><li>
Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul><br>
<b>
Basic Qualifications</b><br>
<ul><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Prefer six months of experience in a retail environment.</li><li>
Prefer to have prior work experience with Walgreens.</li></ul>
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
An Equal Opportunity Employer, including disability/veterans.<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits<br>
<br>
<b>Salary Range:</b> $15 - $17.5 / Hourly</div>

Customer Service Associate - Temporary

Insurance Office of America

<div><p><b>Description</b>
</p><p><b>Job Description:</b></p><p></p><p><b><br>
Title: Account Manager Associate - Commercial Lines</b></p><p></p><p><b><br>
Work Mode: </b>Fully remote for candidates able to work EST/CST schedule<b> | Location/Supporting: </b>Atlanta, GA office<b> | Book Focus: </b>Contractors, Manufacturing, General Book<br>
<br>
<i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i></p><p><b><br>
About the Role:</b> Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity.</p><p><br>
<br>
<b>Key Responsibilities:</b></p><ul><li><p><b><br>
Technical Competence</b>: Maintain technical competence and industry expertise.</p></li></ul><ul><li><p><b><br>
Team Leadership:</b> Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.</p></li></ul><ul><li><p><b><br>
Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis.</p></li></ul><ul><li><p><b><br>
Policy Management</b>: Manage policy expirations and renewals.</p></li></ul><ul><li><p><b><br>
Renewal Process:</b> Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.</p></li></ul><ul><li><p><b><br>
Task Processing:</b> Process tasks accurately and within required timeframes.</p></li></ul><ul><li><p><b><br>
Contract Review:</b> Assist in reviewing contracts to ensure proper coverages are included.</p></li></ul><ul><li><p><b><br>
Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances.</p></li></ul><ul><li><p><b><br>
System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.</p></li></ul><ul><li><p><b><br>
Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion.</p></li></ul><ul><li><p><b><br>
Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues.</p></li></ul><ul><li><p><b><br>
Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.</p></li></ul><ul><li><p><b><br>
Policy Compliance:</b> Stay updated on company policies and procedures.</p></li></ul><ul><li><p><b><br>
Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance.</p></li></ul><ul><li><p><b><br>
Champion IOA Values:</b> Demonstrate integrity and leadership.</p></li></ul><p></p><p><b><br>
Ideal Candidate Qualifications:</b></p><ul><li><p><br>
7+ years of customer service experience in the insurance industry</p></li></ul><ul><li><p><br>
Thorough knowledge of insurance brokerage and client needs</p></li></ul><ul><li><p><br>
Required active licensing; professional designation preferred</p></li></ul><ul><li><p><br>
Strong analytical, problem-solving, and decision-making skills</p></li></ul><ul><li><p><br>
Exceptional customer service, communication, multitasking, and organizational skills</p></li></ul><ul><li><p><br>
Proficiency in MS Office (Outlook, Word, Excel)</p></li></ul><ul><li><p><br>
High School Diploma (or equivalent)</p></li></ul><p><br>
<br>
<b>What We Offer:</b></p><ul><li><p><br>
Competitive salaries and bonus potential</p></li></ul><ul><li><p><br>
Company-paid health insurance</p></li></ul><ul><li><p><br>
Paid holidays, vacations, and sick time</p></li></ul><ul><li><p><br>
401K with employer match</p></li></ul><ul><li><p><br>
Professional growth and career progression opportunities</p></li></ul><ul><li><p><br>
Respectful culture and work/family life balance</p></li></ul><ul><li><p><br>
Community service commitment</p></li></ul><ul><li><p><br>
Supportive teammates and a rewarding work environment</p></li></ul><p><b><br>
What to Expect (Application Process):</b></p><ul><li><p><br>
30-Minute Phone Screen, Online Assessments, and Interview(s)</p></li></ul><p></p><p><b>
Salary Range</b></p><p>
The expected pay range for this position is $50,000 to $65,000 per year, depending on experience, relevant skills, and geographic location.</p><p></p><p>
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p></div>

Account Manager Associate - Commercial Lines (Manufacturing/Contractors)

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