sales manager

sales executive

mgr-sales

proactive sales manager

sales account manager

domain sales director

Ericsson

<div>
 
 About This Opportunity
 
 
 
 The Global Sales organization within Solution Area Business &amp; Operations Support Systems (SBOS), is the SBOS primary interface towards the Market Areas during the sales cycle, including creating, qualifying, and leading key opportunities technical and commercial deliverables. Has the responsibility for commercial sign-off for technically complex solutions and proposals deviating from the Ericsson Business Delegation (EBD) frame.
 
 
 This role will be responsible to drive business development, provide technical support and translate global initiatives to MA/CU stakeholders with the sole purpose to achieve sales targets and business growth.
 
 
 Are you in? You will need to demonstrate a strong ability to manage change, inspire, innovate, drive for efficiency, and collaborate, in a role and organization focused on goals. You will take accountability of results with a problem-solving competence and capability to take sound, fast decisions in a fast-paced, geographically diverse matrix organization working with the latest technologies trends!
 
 
 If this opportunity sounds exciting for you, continue reading!
 
 
 
 
 What you will do
 
 
 
 
 <ul>
 <li>
 Be accountable for Sales targets in respective area of business (Data &amp; AI) for specific MA/CU and/or solution offerings; Expected to create impact and bring value for customers and stakeholders.
 </li>
 <li>
 Build rapport with External (Customers/Partners) and Internal(CU/MA/BA) stakeholders; driving business development initiatives through strategic engagements to build a growth strategy and business funnel.
 </li>
 <li>
 Drive business, maintain and pursue funnel opportunities through relentlessly engaging in definition of our winning strategy, value articulation and differentiation to close deals.
 </li>
 <li>
 Develop business &amp; technological value propositions against customer business use cases, securing alignment with transformation objectives, technology, market and competitor trends. Present demos to further drive a convincing argument.
 </li>
 <li>
 Spearhead relationship between MA/CU Sales teams and SBOS Portfolio/Services, securing close co-operation on product/roadmap, solution Scoping and costing, technology trends and any other concerns.
 </li>
 <li>
 Stakeholder in opportunity qualification, deciding approach, target solution in alignment with customer&acute;s needs and budget; Whilst, through the Offering lifecycle, supports Market Areas with technical expertise to address key customers evolution journey and break-in scenarios.
 </li>
 <li>
 Leading the solution offering in accordance with our internal processes, securing best in class methodologies, lowering OPEX spend through reuse of assets and securing value offers by challenging and innovating.
 </li>
 <li>
 Support Business Partner/Commercial Management in defining the most optimal commercial strategy for an opportunity
 </li>
 <li>
 Contribute to improvement initiatives as well as other Sales readiness activities in alignment with our Offerings towards the MAs
 
 
 </li>
 </ul>
 
 
 You will bring
 
 
 
 
 <ul>
 <li>
 University degree or equivalent experience in Engineering / ICT or similar. Master&rsquo;s degree or equivalent experience would be advantageous.
 </li>
 <li>
 Demonstrated experience (&gt;10 years) in Presales/Sales Support, or equivalent roles in the BSS &amp; OSS space, either internal or external. Out of which, at least 3 years in leading Sales engagements in the mediation, analytics, probing or AI/GenAI domains.
 </li>
 <li>
 Extensive C-level Relationship experience; Demonstrating skills such as, Communication, Presentation, Influencing and building Value Propositions with proven achieved results.
 </li>
 <li>
 Broad technical savvy. Good technical expertise in atleast one solution &ndash; mediation, analytics, AI/GenAI solutions. Knowledge of Ericsson specific solutions is a plus. Has good knowledge of the architecture evolution scenarios and the challenges and opportunities it presents.
 </li>
 <li>
 Market and technology evolution insight including major technology trends, such as: 5G/6G, API monetization eco-system, Cloud transformation journey, micro-services architecture, AI/ML etcetera. Can develop a convincing argument to use as an opportunity to develop business.
 </li>
 <li>
 Strong Business acumen with excellent Customer management, communication, and presentation skills
 </li>
 <li>
 Demonstrated leadership track record including personal development track record on the same. Ability to lead a distributed, diverse, multi-cultural, and matrix organization whilst securing right on time mobilization of stakeholder support for results.
 </li>
 <li>
 Objective driven and passion to win and close deals. With a make happen attitude, removing hurdles and sharp decision making; through demonstrable Problem Solving &amp; Strategic/Creative thinking and consultative selling skills.
 </li>
 <li>
 High degree of accountability, coupled with capacity to work autonomously; is determined to achieve objectives. Handles time efficiently to cover a wide span of control.
 </li>
 <li>
 High agility, ability to work in an uncertain, dynamic environment.
 </li>
 <li>
 Solid understanding of commercial/contract management, sales processes, and financial savvy as enablers for decision making.
 </li>
 <li>
 Ability to build strong stakeholder relationships and influencing decision making.
 </li>
 <li>
 English Advanced (C1)
 
 
 </li>
 </ul>
 
 Join our Team
 
</div>

Domain Sales Director

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Director of Commercial Strategy
 
 to join our
 
 Sales &amp; Marketing
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Scope of Position
 
 
 
 Sets the hotel&rsquo;s strategic commercial direction by balancing financial objectives, managing sales segments, and guiding the overall commercial strategy of the hotel. Works closely with the General Manager, and supervises the Manager of Marketing Communications, and Director of Revenue to develop and implement a robust commercial strategy that maximizes hotel revenues, market share, and profitability. Responsible for optimizing revenue and profit across rooms, function space, and total hotel operations. Accountable for all transient, group, and catering segments, including deployment, pricing, channel distribution, and positioning. Identifies future revenue opportunities and communicates strategic initiatives to the sales, marketing, and revenue teams. Oversees the Revenue, Sales, and Catering departments, providing strategic guidance, commercial leadership, and development to ensure high-performing teams.
 
 
 
 Responsibilities
 
 
 
 
 General:
 
 
 
 <ul>
 <li>
 Communicate and enforce all corporate and hotel policies, procedures, and standard operating practices to colleagues.
 </li>
 <li>
 Ensure all business activities comply with MOHG Code of Conduct, laws, and regulations.
 </li>
 <li>
 Fully support the Mandarin Oriental, Muscat People &amp; Culture Strategic Policy and all learning and development initiatives.
 </li>
 <li>
 Maintain a complete Training Matrix and Job Description/Specification Matrix for your division.
 </li>
 <li>
 Prioritize colleague career path development and document in the MO Profile online system.
 </li>
 <li>
 Hold monthly meetings with teams to address concerns and share departmental and hotel information.
 </li>
 <li>
 Safeguard confidential guest, customer, and colleague information.
 </li>
 <li>
 Adhere to Safe, Sound, and Sustainable policies and MOHG Social Media Policy.
 </li>
 <li>
 Promote a zero-tolerance environment for harassment or discrimination.
 </li>
 <li>
 Act as a hotel ambassador and perform additional duties as required.
 
 
 </li>
 </ul>
 
 Budget
 
 
 
 <ul>
 <li>
 Supervises the Marketing Communications and Revenue Director to prepare the annual budget and implement the Annual Marketing Plan.
 </li>
 <li>
 Monitor and control all sales-related expenditure against budget forecasts.
 
 
 </li>
 </ul>
 
 Overall Strategy &amp; Commercial Leadership
 
 
 
 <ul>
 <li>
 Develops and drives the hotel&rsquo;s commercial strategy to ensure alignment with MOHG brand philosophies and objectives.
 </li>
 <li>
 Provides strategic guidance on pricing, inventory management, channel distribution, and market positioning.
 </li>
 <li>
 Coordinates sales strategies across Regional Sales Offices, Corporate Revenue Management, Marketing &amp; Communications, and on-property leadership.
 </li>
 <li>
 Ensures commercial strategies are effectively communicated and adapted to changing market conditions.
 </li>
 <li>
 Supervises the Marketing &amp; Communications Manager to develop strategic marketing propositions, including online, offline, and market/country-specific campaigns.
 </li>
 <li>
 Maintains awareness of competitors, market trends, and future business opportunities.
 </li>
 <li>
 Strong commercial acumen, analytical skills, and strategic thinking are essential to optimize revenue and market positioning.
 
 
 </li>
 </ul>
 
 Analysis
 
 
 
 <ul>
 <li>
 Analyze market trends, booking pace, and competitive performance to inform commercial strategy.
 </li>
 <li>
 Provide insights on pricing, seasonality, mix, and displacement to optimize revenue opportunities.
 </li>
 <li>
 Devise and implement event-specific strategies to capture incremental revenue.
 </li>
 <li>
 Communicate results, challenges, and opportunities to key stakeholders in a timely manner.
 
 
 </li>
 </ul>
 
 Revenue &amp; Distribution
 
 
 
 <ul>
 <li>
 Establish and maintain effective pricing strategies for all inventories and market segments.
 </li>
 <li>
 Oversee Revenue Director&rsquo;s implementation of sales strategies, inventory adjustments, and rate loadings.
 </li>
 <li>
 Ensure timely and accurate forecasting, reporting, and analysis of revenue performance.
 </li>
 <li>
 Lead Revenue Meetings, long-range planning, and strategic discussions to drive profitability.
 </li>
 <li>
 Maintain accurate positioning and information in all distribution channels and monitor competitor activity.
 
 
 </li>
 </ul>
 
 Sales Leadership
 
 
 
 <ul>
 <li>
 Guide Director of Sales to strategically deploy the Sales Team and achieve revenue targets.
 </li>
 <li>
 Establish priorities, goals, and accountability measures for the Sales Team.
 </li>
 <li>
 Ensure accounts are properly targeted, covered, and contracts comply with MOHG standards.
 </li>
 <li>
 Conduct monthly account reviews, weekly sales meetings, and oversee group leads, pricing, and space strategy.
 </li>
 <li>
 Lead trade shows, sales missions, and cross-selling initiatives to enhance brand presence.
 </li>
 <li>
 Maintain control of incentive schemes, rewards, and performance appraisals.
 
 
 </li>
 </ul>
 
 Catering Leadership
 
 
 
 <ul>
 <li>
 Guide Director of Conference and Events to strategically target accounts and achieve revenue goals.
 </li>
 <li>
 Review weekly forecasts to ensure revenue targets are met and exceeded.
 </li>
 <li>
 Monitor team performance, enforce accountability, and ensure all KPIs are achieved.
 </li>
 <li>
 Implement strategies for free sale calendar and other revenue-maximizing opportunities.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Director of Commercial Strategy

Accor

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 
 ROLES AND RESPONSIBILITIES
 
 
 
 
 Specific Duties And Responsibilities
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 To design and implement a continuous pro-active, selling strategy and action plan, which will drive the optimisation of hotel profits.
 </li>
 <li>
 To have the foresight to capture any unexpected opportunities, and implement recovery plans to counter act threats to business.
 </li>
 <li>
 To oversee the maximisation of revenues through the combined efforts of the Reservations, Sales &amp; MICE Sales departments.
 </li>
 <li>
 Assists the Director of Sales &amp; Marketing is setting up rate structures and yearly budget.
 </li>
 <li>
 Assists Director of Sales &amp; Marketing in preparation of month end report.
 </li>
 <li>
 Prepares necessary data required for revenue budgets and assist management team in preparing yearly budgets.
 
 </li>
 </ul>
 </ul>
 
 Analysis of Data &amp; Reports
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Prepares and analyses daily, weekly and monthly reports as per company standards.
 </li>
 <li>
 Communicates analysis with management team for necessary and required revenue management decisions to ensure that targets are met.
 </li>
 <li>
 Monitors and analyses room&rsquo;s inventory utilising Revenue Management systems and structure to maximise occupancies and increase revenue including, but not limited to, monitoring room group blocks, demand levels and plan restriction.
 </li>
 <li>
 Monitors competitive environment including pricing and strategies of competition as well as external variables such as city pressure and special events.
 </li>
 <li>
 Assist sales team with performance analysis of hotel&rsquo;s top producing thus accounts, enabling a variable and lucrative pricing proposal for re-contracting.
 </li>
 <li>
 Understands the dynamics of the local, regional and international political and economical market and all demand generators.
 
 </li>
 </ul>
 </ul>
 
 Control &amp; Strategies
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Sets short and long term sale controls and strategies in cooperation with Director of Sales.
 </li>
 <li>
 Communicates controls and selling strategies with all concerned and ensure strict adherence and authorize any expectations.
 </li>
 <li>
 Responds to all group and MICE inquiries applying the selling strategies
 </li>
 <li>
 Liaises with corporate Marketing to ensure promotions / programs are fully understood.
 
 </li>
 </ul>
 </ul>
 
 Support &amp; Training
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Ensures effective succession planning is in place.
 </li>
 <li>
 Assists in recruitment and training of new reservation staff.
 </li>
 <li>
 Maximizes the usage of up selling and assist in up selling techniques
 </li>
 <li>
 Identifies service standard weakness via mystery caller program and provide follow up training.
 </li>
 <li>
 Works closely with other department to ensure the proper training of their team members in relations to the revenue management process.
 
 </li>
 </ul>
 </ul>
 
 Maintenance of Systems
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Ensures booking of systems of systems (rooms and MICE) are regularly maintained and updated thus maximizing the sales potential and data accuracy of reports.
 </li>
 <li>
 Monitors input of data with particular attention to rate controls and status options.
 </li>
 <li>
 Effectively retrieve statistical information.
 </li>
 <li>
 Assisting in introducing new systems.
 </li>
 </ul>
 <li>
 </li>
 <ul>
 <li>
 Ensures that all promotions / packages are properly loaded in all applicable systems.
 </li>
 <li>
 Ensures that rate parity is maintained across all distribution channels thus allowing maximum flexibility to capture all market buying patterns.
 
 </li>
 </ul>
 </ul>
 General Responsibilities
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Acquires detailed and up &ndash; to &ndash; date product knowledge of all area Accor properties.
 </li>
 <li>
 Flexible to adapt sudden increase in working hours as per business needs
 </li>
 <li>
 Organizes own time and set up priorities ensuring maximum use of working day.
 </li>
 <li>
 To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
 </li>
 <li>
 To generally promote and ensure good inter-departmental relations.
 </li>
 <li>
 To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
 </li>
 <li>
 To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
 </li>
 <li>
 To adhere to Company and Hotel rules and regulations at all times.
 
 </li>
 </ul>
 </ul>
 
 Occasional Responsibilities
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 To report any equipment failures/problems to the Maintenance Department.
 </li>
 <li>
 Pass any maintenance requests to the Maintenance Department.
 </li>
 <li>
 To participate in any Training/Developments schemes as recommended by senior management.
 </li>
 <li>
 To assist the Duty Manager in any task outlined/detailed by him/her.
 </li>
 <li>
 To comply with any reasonable request made by management to the best of your ability.
 
 </li>
 </ul>
 </ul>
 
 Legal Responsibilities
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.
 
 </li>
 </ul>
 </ul>
 Additional Information
 
 
 experience is an asset
 
 
 Prior experience working with Opera or a related system
 
 
 Strong interpersonal and problem solving abilities
 
 
 Fluency in English, additional languages are a plus
</div>

Revenue Manager

<div>
 Mandarin Oriental Muscat is looking for a
 
 Director of Spa &amp; Wellness
 
 to join our
 
 Spa &amp; Wellness
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 Finance
 
 
 <ul>
 <li>
 Responsible for the development of the Spa, fitness and Kids Club yearly budget.
 </li>
 <li>
 Responsible for re-forecasting of the budget as and when is necessary.
 </li>
 <li>
 Responsible for the financial performance of the spa and related departments.
 </li>
 <li>
 Responsible for the compilation of the Spa monthly profit and loss account and statistics.
 </li>
 <li>
 Review daily revenue updates on Spa revenue produced by Datavision daily and discuss with Hotel Manager during the weekly meetings.
 </li>
 <li>
 Establish strategies for achieving the targets.
 </li>
 <li>
 Regular review of therapist schedules, therapists and treatment room utilization in order to maximize yield potential of the Spa.
 </li>
 <li>
 Setting achievable goals for spa colleagues, to include both treatment and retail goals.
 </li>
 <li>
 Plan yearly Capex necessarily.
 </li>
 <li>
 Working closely with Director of Finance at all times.
 </li>
 <li>
 Support the Director of Finance in the hotel&rsquo;s overall financial performance.
 </li>
 <li>
 Control aspect of operational supplies and labor in the Spa &amp; Wellness.
 
 
 </li>
 </ul>
 Marketing
 
 
 <ul>
 <li>
 Develop Spa marketing plan and its activities together with the Director of Marketing Communications and be responsible for the execution of the plan.
 </li>
 <li>
 Responsible for the development of marketing strategies for the Spa &amp; Wellness department.
 </li>
 <li>
 Develop the yearly event calendar with the Director of Marketing Communications.
 </li>
 <li>
 Working closely with the Director of Marketing Communications and the Public Relations Manager.
 </li>
 <li>
 Ensure regular market research/studies are being conducted to understand the market trends within Qatar and internationally.
 </li>
 <li>
 Liaison with other Spa Directors in the group to develop attractive group promotions.
 </li>
 <li>
 Attend sales calls as and when is necessary.
 </li>
 <li>
 Development of marketing strategies for the female and male hair and beauty salons, and Spa and Fitness.
 
 
 </li>
 </ul>
 Human Resources
 
 
 <ul>
 <li>
 Perform annual performance reviews, encouraging and coaching the development of all the colleagues in the Spa &amp; Wellness division.
 </li>
 <li>
 Oversee the recruitment, induction, training development, appraisal and discipline of all spa &amp; wellness colleagues.
 </li>
 <li>
 Enforce a clear understanding of colleagues&rsquo; rules is in accordance with the MOHG Human Resources Policies.
 </li>
 <li>
 Will be responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in the Human Resources policy &amp; procedure guide.
 </li>
 <li>
 Interview prospective candidates for various positions in the Spa &amp; Wellness by following strict guidelines and criteria set up by Human Resource.
 </li>
 <li>
 Development of Human Resource strategy for recruitment and selection of colleagues.
 </li>
 <li>
 Career development programs for colleagues.
 </li>
 <li>
 Appropriate compensation and benefit packages for colleagues.
 </li>
 <li>
 Labor cost management.
 </li>
 <li>
 Community and sustainable programs.
 
 
 </li>
 </ul>
 Training
 
 
 <ul>
 <li>
 Signoff on all Departmental Learning Checklists completed by Departmental Trainers to ensure that standards and procedures have been understood.
 </li>
 <li>
 Pass on any learned knowledge from shows or training, thereby being an avenue for industry information.
 </li>
 <li>
 Ensure that SOP&rsquo;s are continuously updated for all spa &amp; wellness colleagues.
 </li>
 <li>
 Regular review of treatments and SOPs.
 </li>
 <li>
 Responsible for maintaining the high standard of treatment, service and attention to detail within the spa &amp; wellness.
 </li>
 <li>
 Meet with all new heads of departments by providing a tour of the spa and explain the philosophy and culture of the Spa.
 
 
 </li>
 </ul>
 Spa Operations
 
 
 <ul>
 <li>
 Responsible for the enforcement of all policies and objectives within the spa.
 </li>
 <li>
 Director of Spa &amp; Wellness to take reservations as and when is necessary.
 </li>
 <li>
 Dealing with dissatisfied or disgruntled guests.
 </li>
 <li>
 Responsible for motivating retail sales.
 </li>
 <li>
 Assuring that mistakes mentioned are corrected and discuss procedures that were performed correctly.
 </li>
 <li>
 Regular daily walkthroughs of the Spa and Wellness areas to review all Standards and Procedures and operational status of the Spa &amp; Wellness, including female and male salons.
 </li>
 <li>
 Reading through the many essentials e-mails that deal regarding spa, meetings, groups, and VIP&rsquo;s. Also, replying to guest, vendor, sales and colleague e-mails.
 
 
 </li>
 </ul>
 Engineering
 
 
 <ul>
 <li>
 Ensure all the Occupational Health and Safety Policies and Procedures are in compliance with the Safe, Sound &amp; Sustainable guidelines.
 </li>
 <li>
 Frequent checks of equipment and facilities to prevent loss of equipment due to negligence or wear and tear.
 
 
 </li>
 </ul>
 Departmental Meetings
 
 
 <ul>
 <li>
 Prepare and present bi-monthly meeting for all Spa &amp; Wellness colleagues. Minutes need to be provided to Human Resources and printed out to be available in the Spa office. Ensure that any colleagues, who were excused from the meeting, read the minutes. The following categories should also be discussed during this meeting: marketing, promotions, colleagues&rsquo; development, operations and finance.
 </li>
 <li>
 During briefings, ensure any issues are discussed and provide information of special attention guest and groups that may be in house.
 </li>
 <li>
 Review log of training completed by Departmental Trainers.
 </li>
 <li>
 Review monthly training schedules for all spa &amp; wellness colleagues.
 </li>
 <li>
 Attending relevant meetings organized by other Department Heads.
 </li>
 <li>
 Conduct weekly meeting with Spa Treatment Manager and Spa Operations Manager
 </li>
 <li>
 Conduct weekly MOD meeting to discuss any operational issues
 
 
 </li>
 </ul>
 Customer Relations
 
 
 <ul>
 <li>
 To deal with any problems, enquiries and complaints from spa &amp; wellness guests and potential guests.
 
 
 </li>
 </ul>
 Inventory
 
 
 <ul>
 <li>
 Review stock checks at the end of month for financial reports.
 </li>
 <li>
 Ensure that purchasing is aligned with budget.
 </li>
 <li>
 Product line selection with Spa Treatments Manager and Spa Operations Manager.
 </li>
 <li>
 Replacement of items due to wear and tear.
 
 
 </li>
 </ul>
 Planning and Preparation
 
 
 <ul>
 <li>
 Special guests and VIP&rsquo;s with special needs.
 </li>
 <li>
 It is essential to keep abreast of any developments in the spa &amp; wellness industry.
 </li>
 <li>
 Frequent competitor analysis is necessary.
 </li>
 <li>
 Strategic planning for assigned projects by organizing committees and following up with goals established on set time lines.
 </li>
 <li>
 Responsible for setting Spa&rsquo;s annual goals by January each year. Responsible for communicating this plan with Spa &amp; Wellness colleagues.
 </li>
 <li>
 On occasion, it is necessary to determine contingency plans when business is exposed to unusual factors such as war, poor economy or natural disasters.
 </li>
 <li>
 To prepare reports for the Hotel Manager for the need for new developments or changes to existing policies or objectives to keep abreast of market developments and new projects/services available.
 </li>
 <li>
 Work with budget goals and spreadsheets by understanding desired service/retail percentages and overall cost management.
 
 
 </li>
 </ul>
 Manager on Duty
 
 
 <ul>
 <li>
 Responsible for the operations of the division and guest interactions.
 </li>
 <li>
 Review treatments and notes in Spa Soft.
 
 
 </li>
 </ul>
 Events and Presentations
 
 
 <ul>
 <li>
 TV/Radio interviews.
 </li>
 <li>
 Attends regular industry job fairs and local Spa colleague events regarding employment together with Spa Treatments Manager.
 </li>
 <li>
 Attend tradeshows for products &amp; services in particular ISPA every year.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 </ul>
</div>

Director of Spa & Wellness

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Muscat is looking for a Director of Spa &amp; Wellness to join our Spa &amp; Wellness team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

About the job

Finance
<ul>
<li>Responsible for the development of the Spa, fitness and Kids Club yearly budget.</li>
<li>Responsible for re-forecasting of the budget as and when is necessary.</li>
<li>Responsible for the financial performance of the spa and related departments.</li>
<li>Responsible for the compilation of the Spa monthly profit and loss account and statistics.</li>
<li>Review daily revenue updates on Spa revenue produced by Datavision daily and discuss with Hotel Manager during the weekly meetings.</li>
<li>Establish strategies for achieving the targets.</li>
<li>Regular review of therapist schedules, therapists and treatment room utilization in order to maximize yield potential of the Spa.</li>
<li>Setting achievable goals for spa colleagues, to include both treatment and retail goals.</li>
<li>Plan yearly Capex necessarily.</li>
<li>Working closely with Director of Finance at all times.</li>
<li>Support the Director of Finance in the hotel&rsquo;s overall financial performance.</li>
<li>Control aspect of operational supplies and labor in the Spa &amp; Wellness.</li>
</ul>
Marketing
<ul>
<li>Develop Spa marketing plan and its activities together with the Director of Marketing Communications and be responsible for the execution of the plan.</li>
<li>Responsible for the development of marketing strategies for the Spa &amp; Wellness department.</li>
<li>Develop the yearly event calendar with the Director of Marketing Communications.</li>
<li>Working closely with the Director of Marketing Communications and the Public Relations Manager.</li>
<li>Ensure regular market research/studies are being conducted to understand the market trends within Qatar and internationally.</li>
<li>Liaison with other Spa Directors in the group to develop attractive group promotions.</li>
<li>Attend sales calls as and when is necessary.</li>
<li>Development of marketing strategies for the female and male hair and beauty salons, and Spa and Fitness.</li>
</ul>
Human Resources
<ul>
<li>Perform annual performance reviews, encouraging and coaching the development of all the colleagues in the Spa &amp; Wellness division.</li>
<li>Oversee the recruitment, induction, training development, appraisal and discipline of all spa &amp; wellness colleagues.</li>
<li>Enforce a clear understanding of colleagues&rsquo; rules is in accordance with the MOHG Human Resources Policies.</li>
<li>Will be responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in the Human Resources policy &amp; procedure guide.</li>
<li>Interview prospective candidates for various positions in the Spa &amp; Wellness by following strict guidelines and criteria set up by Human Resource.</li>
<li>Development of Human Resource strategy for recruitment and selection of colleagues.</li>
<li>Career development programs for colleagues.</li>
<li>Appropriate compensation and benefit packages for colleagues.</li>
<li>Labor cost management.</li>
<li>Community and sustainable programs.</li>
</ul>
Training
<ul>
<li>Signoff on all Departmental Learning Checklists completed by Departmental Trainers to ensure that standards and procedures have been understood.</li>
<li>Pass on any learned knowledge from shows or training, thereby being an avenue for industry information.</li>
<li>Ensure that SOP&rsquo;s are continuously updated for all spa &amp; wellness colleagues.</li>
<li>Regular review of treatments and SOPs.</li>
<li>Responsible for maintaining the high standard of treatment, service and attention to detail within the spa &amp; wellness.</li>
<li>Meet with all new heads of departments by providing a tour of the spa and explain the philosophy and culture of the Spa.</li>
</ul>
Spa Operations
<ul>
<li>Responsible for the enforcement of all policies and objectives within the spa.</li>
<li>Director of Spa &amp; Wellness to take reservations as and when is necessary.</li>
<li>Dealing with dissatisfied or disgruntled guests.</li>
<li>Responsible for motivating retail sales.</li>
<li>Assuring that mistakes mentioned are corrected and discuss procedures that were performed correctly.</li>
<li>Regular daily walkthroughs of the Spa and Wellness areas to review all Standards and Procedures and operational status of the Spa &amp; Wellness, including female and male salons.</li>
<li>Reading through the many essentials e-mails that deal regarding spa, meetings, groups, and VIP&rsquo;s. Also, replying to guest, vendor, sales and colleague e-mails.</li>
</ul>
Engineering
<ul>
<li>Ensure all the Occupational Health and Safety Policies and Procedures are in compliance with the Safe, Sound &amp; Sustainable guidelines.</li>
<li>Frequent checks of equipment and facilities to prevent loss of equipment due to negligence or wear and tear.</li>
</ul>
Departmental Meetings
<ul>
<li>Prepare and present bi-monthly meeting for all Spa &amp; Wellness colleagues. Minutes need to be provided to Human Resources and printed out to be available in the Spa office. Ensure that any colleagues, who were excused from the meeting, read the minutes. The following categories should also be discussed during this meeting: marketing, promotions, colleagues&rsquo; development, operations and finance.</li>
<li>During briefings, ensure any issues are discussed and provide information of special attention guest and groups that may be in house.</li>
<li>Review log of training completed by Departmental Trainers.</li>
<li>Review monthly training schedules for all spa &amp; wellness colleagues.</li>
<li>Attending relevant meetings organized by other Department Heads.</li>
<li>Conduct weekly meeting with Spa Treatment Manager and Spa Operations Manager</li>
<li>Conduct weekly MOD meeting to discuss any operational issues</li>
</ul>
Customer Relations
<ul>
<li>To deal with any problems, enquiries and complaints from spa &amp; wellness guests and potential guests.</li>
</ul>
Inventory
<ul>
<li>Review stock checks at the end of month for financial reports.</li>
<li>Ensure that purchasing is aligned with budget.</li>
<li>Product line selection with Spa Treatments Manager and Spa Operations Manager.</li>
<li>Replacement of items due to wear and tear.</li>
</ul>
Planning and Preparation
<ul>
<li>Special guests and VIP&rsquo;s with special needs.</li>
<li>It is essential to keep abreast of any developments in the spa &amp; wellness industry.</li>
<li>Frequent competitor analysis is necessary.</li>
<li>Strategic planning for assigned projects by organizing committees and following up with goals established on set time lines.</li>
<li>Responsible for setting Spa&rsquo;s annual goals by January each year. Responsible for communicating this plan with Spa &amp; Wellness colleagues.</li>
<li>On occasion, it is necessary to determine contingency plans when business is exposed to unusual factors such as war, poor economy or natural disasters.</li>
<li>To prepare reports for the Hotel Manager for the need for new developments or changes to existing policies or objectives to keep abreast of market developments and new projects/services available.</li>
<li>Work with budget goals and spreadsheets by understanding desired service/retail percentages and overall cost management.</li>
</ul>
Manager on Duty
<ul>
<li>Responsible for the operations of the division and guest interactions.</li>
<li>Review treatments and notes in Spa Soft.</li>
</ul>
Events and Presentations
<ul>
<li>TV/Radio interviews.</li>
<li>Attends regular industry job fairs and local Spa colleague events regarding employment together with Spa Treatments Manager.</li>
<li>Attend tradeshows for products &amp; services in particular ISPA every year.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li></ul></div>

Confidential

<div>
 
 
 Job Overview:
 
 
 
 The Technical Subject Matter Expert ensures accurate localization of complex technical content by
 
 
 bridging domain expertise with linguistic precision.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Provide expert guidance on technical terminology and concepts
 </li>
 <li>
 Review and validate translations of complex technical materials
 </li>
 <li>
 Support linguists and PMs with domain-specific knowledge
 </li>
 <li>
 Develop and maintain technical glossaries
 </li>
 <li>
 Ensure clarity, accuracy, and usability of localized content
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Deep expertise in a technical domain (IT, engineering, medical, etc.)
 </li>
 <li>
 Strong understanding of translation and localization challenges
 </li>
 <li>
 Ability to explain complex concepts clearly
 </li>
 <li>
 Excellent attention to detail and quality standards
 </li>
 </ul>
</div>

Technical Support Representative

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description<ul><li> 
To generate and maintain customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment).</li><li>To maintain a high level of exposure for the hotel through direct sales, telephone, fax, written communications.</li><li>To ensure comprehensive &amp; complete coverage of own portfolio covering all levels of accounts&rsquo; managerial &amp; departmental executives for a comprehensive client servicing, achieving targets and maximum productivity.</li><li>To implement &amp; executes all sales objectives and action plans to reach and exceed targets set.</li><li>To solicit and serve transient and group business &amp; meetings.</li><li>To formulate corporate offer letters and yearly contracts and any other required business correspondence.</li><li>To establish parameters, quotes and negotiate prices with customers for transient and group business.</li><li>To ensure that the response to any business request is actions within 24 hours</li><li>To promote &amp; produce sales leads for the Accor Hotels outside of coverage area.</li><li>To arrange site inspections of hotel.</li><li>To disseminate sales related information to other departments as appropriate.</li><li>To maintain close communication with the Events Management Team in the negotiation process of their accounts.</li><li>To attend all pre-&amp; post &ndash; conference meetings, as required, arranged by the Event&rsquo;s Management Department.</li><li>To follow up with the Events Management Team after the post &ndash; event meeting with Thank You calls and send Thank You Letter together.</li><li>To perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.</li><li>To handle incoming calls and ensures messages are taken in details are forwarded to the person concerned.</li><li>To attend departmental and communication meeting as requested by Department Head.</li><li>To attend major events in hotel &amp; city as requested by Department Head.</li><li>To closely monitor accounts revenue and business production of own corporate portfolio and that of any assigned Sales Executives.</li><li>To maximize up selling opportunities whenever possible.</li><li>To review direct competition and conducts regular research.</li><li>To establish and maintains files of major accounts and assists Director of Sales in maintaining the accounts management system.</li><li>To ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.</li><li>To maintain an up to date account &amp; contact database and details in property management system.</li><li>To ensure comprehensive and up to date knowledge of properties&rsquo; unique selling points, features, amenities, services and policies.</li><li>To closely coordinate and communicate with outbound sales office with regards to accounts/markets that are serviced by Outbound Sales.</li><li>To ensure that Accor Hotels Sales &amp; Marketing Policies and Standard Operational Procedures are adhered to at all times.</li></ul> 
Additional Information 
experience is an asset 
Prior experience working with Opera or a related system 
Strong interpersonal and problem solving abilities 
Fluency in English, additional languages are a plus</div>

Sales Manager ( Omani)

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