ecommerce & customer experience intern - calvin klein & tommy hilfiger

e-commerce executive

digital marketing intern

e-commerce specialist

ecommerce & customer experience intern - calvin klein & tommy hilfiger Jobs in Dubai

ecommerce manager

ecommerce customer experience intern calvin klein tommy hilfiger

PVH Corp.

<div>
 
 About Us
 
 
 
 We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+.
 
 
 One of PVH&rsquo;s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion &amp; Diversity at PVH
 
 here
 
 .
 
 
 
 The Team
 
 
 
 Within the SE HUB the Ecommerce Team, our mission is to drive healthy &amp; sustainable growth for the Ecommerce channel, in full alignment with our global brands&rsquo; strategy. The team plays a pivotal role in scaling our Ecommerce business across .COM, marketplaces, and Pure Players, working closely with global, regional, and cross-functional teams to translate our brands&rsquo; vision into high-impact digital execution. With a deep focus on consumer experience, performance marketing, platform innovation, and strategic partnerships, the team is instrumental in shaping a seamless, engaging, and brand-consistent journey for our online consumers, ultimately fueling commercial success.
 
 
 
 The Position
 
 
 
 The Ecommerce and Customer Experience Intern will focus on product-page content updates, weekly deployment of refreshed site assets, CRM asset deployment, and site quality checks, while also supporting on ecommerce marketing for Pure Players &amp; Marketplaces in UAE.
 
 
 
 Key Responsibilities
 
 
 
 
 GCC CK.COM:
 
 
 
 <ul>
 <li>
 Manage PDP content deployment, including product detail info, product naming, and all product relevant info for GCC CK.COM
 </li>
 <li>
 Manage the changes on the website, raise new features ask task to the platform provider
 </li>
 <li>
 Perform quality check for platform provider deployments
 </li>
 <li>
 Manage the website refreshes: Create a website refresh per week based on global direction while looking into current SOH while providing the necessary assets + merchandising files
 </li>
 <li>
 Manage and track the CRM plan and assets for GCC CK.COM
 </li>
 <li>
 Ensure that the websites maintain uniformity with global standards and guidelines, implementing updates and changes as required
 
 
 </li>
 </ul>
 
 Regional Partner CK.COM &amp; TOMMY.COM
 
 
 
 <ul>
 <li>
 Share PDP content, including product detail info, product naming, and all product relevant info for TOMMY.COM + CK.COM
 </li>
 <li>
 Ensure that the websites maintain uniformity with global standards and guidelines, implementing updates and changes as required
 </li>
 <li>
 Share website refreshes for Tommy Hilfiger with assets
 </li>
 <li>
 Share the CRM plan and assets for Tommy Hilfiger
 </li>
 <li>
 Share website refreshes for Calvin Klein with assets
 </li>
 <li>
 Share the CRM plan and assets for Calvin Klein
 
 
 </li>
 </ul>
 
 Local Franchise Partner TOMMY.COM
 
 
 
 <ul>
 <li>
 Share PDP content, including product detail info, product naming, and all product relevant info for TOMMY.COM
 </li>
 <li>
 Ensure that the websites maintain uniformity with global standards and guidelines, implementing updates and changes as required
 </li>
 <li>
 Share website refreshes for Tommy Hilfiger with assets
 </li>
 <li>
 Share the CRM plan and assets for Tommy Hilfiger &ndash; once a month
 
 
 </li>
 </ul>
 
 Pureplayer &amp; Marketplace
 
 
 
 <ul>
 <li>
 Share PDP content, including product detail info, product naming, and all product relevant info for pureplayers across the HUB for Tommy Hilfiger &amp; Calvin Klein
 </li>
 <li>
 Share brand marketing content for Tommy Hilfiger &amp; Calvin Klein
 
 
 </li>
 </ul>
 Note: Responsibilities include, but are not limited to, those listed above. The role may require additional tasks and duties as assigned to meet the needs of the department and organization.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Office and design tools: intermediate skills in Excel, Power Point and Photoshop (Figma is a bonus)
 </li>
 <li>
 Communication: Strong communication skills for clear messaging and teamwork
 </li>
 <li>
 Teamwork: Collaborative mindset to work well within a diverse team environment
 </li>
 <li>
 Multitasking: Can successfully manage multiple competing priorities simultaneously
 </li>
 <li>
 Education: Bachelor&rsquo;s degree or equivalent
 
 
 </li>
 </ul>
 At PVH, How We Act Is As Important As What We Do. Here Are Some Key Behaviours We Expect From Our People
 
 
 
 ENTERPRISE FIRST &ndash; we act in the best interests of PVH and its consumers beyond our own team, brand, region or market.
 
 
 
 
 DRIVE CHANGE &ndash; we lead by example and are optimistic about change. We challenge the status quo but fully commit once a decision is made.
 
 
 
 
 CREATE CLARITY &ndash; we are diligent in providing context and setting our priorities so we can be productive quickly.
 
 
 
 
 INSPIRE TRUST &ndash; we create safe spaces for debate and deliver on what we promise so people can learn to depend on us.
 
 
 
 
 TAKE ACCOUNTABILITY &ndash; we focus on work with the biggest business impact and give candid feedback to each other.
 
 
 
 
 PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
 
</div>

Ecommerce & Customer Experience Intern - Calvin Klein & Tommy Hilfiger

<div>About Us:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+. 
One of PVH&rsquo;s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion &amp; Diversity at PVH here.
The Team
Within the SE HUB the Ecommerce Team, our mission is to drive healthy &amp; sustainable growth for the Ecommerce channel, in full alignment with our global brands&rsquo; strategy. The team plays a pivotal role in scaling our Ecommerce business across .COM, marketplaces, and Pure Players, working closely with global, regional, and cross-functional teams to translate our brands&rsquo; vision into high-impact digital execution. With a deep focus on consumer experience, performance marketing, platform innovation, and strategic partnerships, the team is instrumental in shaping a seamless, engaging, and brand-consistent journey for our online consumers, ultimately fueling commercial success.
The Position
The Ecommerce and Customer Experience Intern will focus on product-page content updates, weekly deployment of refreshed site assets, CRM asset deployment, and site quality checks, while also supporting on ecommerce marketing for Pure Players &amp; Marketplaces in UAE.
Key Responsibilities:
GCC CK.COM:<ul>
<li>
Manage PDP content deployment, including product detail info, product naming, and all product relevant info for GCC CK.COM</li>
<li>
Manage the changes on the website, raise new features ask task to the platform provider</li>
<li>
Perform quality check for platform provider deployments</li>
<li>
Manage the website refreshes: Create a website refresh per week based on global direction while looking into current SOH while providing the necessary assets + merchandising files</li>
<li>
Manage and track the CRM plan and assets for GCC CK.COM</li>
<li>
Ensure that the websites maintain uniformity with global standards and guidelines, implementing updates and changes as required</li>
</ul>
Regional Partner CK.COM &amp; TOMMY.COM:<ul>
<li>
Share PDP content, including product detail info, product naming, and all product relevant info for TOMMY.COM + CK.COM</li>
<li>
Ensure that the websites maintain uniformity with global standards and guidelines, implementing updates and changes as required</li>
<li>
Share website refreshes for Tommy Hilfiger with assets</li>
<li>
Share the CRM plan and assets for Tommy Hilfiger</li>
<li>
Share website refreshes for Calvin Klein with assets</li>
<li>
Share the CRM plan and assets for Calvin Klein</li>
</ul>
Local Franchise Partner TOMMY.COM:<ul>
<li>
Share PDP content, including product detail info, product naming, and all product relevant info for TOMMY.COM</li>
<li>
Ensure that the websites maintain uniformity with global standards and guidelines, implementing updates and changes as required</li>
<li>
Share website refreshes for Tommy Hilfiger with assets</li>
<li>
Share the CRM plan and assets for Tommy Hilfiger &ndash; once a month</li>
</ul>
PUREPLAYER &amp; MARKETPLACE:<ul>
<li>
Share PDP content, including product detail info, product naming, and all product relevant info for pureplayers across the HUB for Tommy Hilfiger &amp; Calvin Klein</li>
<li>
Share brand marketing content for Tommy Hilfiger &amp; Calvin Klein</li>
</ul>
Note: Responsibilities include, but are not limited to, those listed above. The role may require additional tasks and duties as assigned to meet the needs of the department and organization.
Requirements<ul>
<li>
Office and design tools: intermediate skills in Excel, Power Point and Photoshop (Figma is a bonus)</li>
<li>
Communication: Strong communication skills for clear messaging and teamwork</li>
<li>
Teamwork: Collaborative mindset to work well within a diverse team environment</li>
<li>
Multitasking: Can successfully manage multiple competing priorities simultaneously</li>
<li>
Education: Bachelor&rsquo;s degree or equivalent</li>
</ul>
At PVH, how we act is as important as what we do. Here are some key behaviours we expect from our people:
ENTERPRISE FIRST &ndash; we act in the best interests of PVH and its consumers beyond our own team, brand, region or market.
DRIVE CHANGE &ndash; we lead by example and are optimistic about change. We challenge the status quo but fully commit once a decision is made.
CREATE CLARITY &ndash; we are diligent in providing context and setting our priorities so we can be productive quickly.
INSPIRE TRUST &ndash; we create safe spaces for debate and deliver on what we promise so people can learn to depend on us.
TAKE ACCOUNTABILITY &ndash; we focus on work with the biggest business impact and give candid feedback to each other.
PVH Corp. or its subsidiary (&quot;PVH&quot;) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.</div>

<div>About Us:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+. 
One of PVH&rsquo;s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion &amp; Diversity at PVH here.<h2 class="jobSectionHeader">
The Team</h2>
The EMEA Calvin Klein and tommy Hilfiger Visual Merchandising team is responsible for delivering comprehensive visual guidelines, tools, and training to support the brand&rsquo;s vision across the region. The team ensures brand elevation, consistency, and commercial impact across Full Price stores, Concessions, Outlets, and Wholesale channels, working closely with cross‑functional partners to maintain a cohesive consumer experience.
They translate global creative concepts into regionally relevant executions while safeguarding Calvin Klein&rsquo;s identity. In addition, they oversee the design and development of regional showrooms, creating immersive environments that showcase the latest collections and provide direction for retail partners.<h2 class="jobSectionHeader">
The Position</h2>
The Visual Merchandising Intern will support seasonal window and in‑store campaign rollouts for Tommy Hilfiger and Calvin Klein across MEA+. This role is highly technical and requires strong working knowledge of 2D and 3D design software. The intern will contribute to store presentation, training materials, new store openings, campaign documentation, and VM activation while ensuring full alignment with brand guidelines. The position supports the PVH HQ Dubai team.<h2 class="jobSectionHeader">
Key Responsibilities:</h2><ul><li>Support window design for the MEA+ market based on global direction, including creation of 2D elevations and basic 3D mock‑ups (Illustrator, InDesign, SketchUp, V‑Ray).</li><li>Assist with the local production of POS materials by preparing accurate production‑ready files.</li><li>Update and maintain VM databases with strong accuracy and structure.</li><li>Support creation of budgets, order forms, campaign documents, training decks, and yearly strategy files.</li><li>Execute campaign cropping and prepare assets following global layout standards.</li><li>Manage MEA market picture reports for global submission.</li><li>Coordinate seasonal window installation schedules in collaboration with franchise partners, including Africa markets.</li><li>Prepare weekly store‑visit reports with structured observations and photographic documentation.</li><li>Support new store opening processes, including VM rollout preparation.</li><li>Compile required information for Amsterdam headquarters.</li><li>Support showroom setup, in‑store openings, and VM launch activities.</li></ul>
Note: Responsibilities include, but are not limited to, those listed above. Additional tasks may be assigned to meet team or organizational needs.<h2 class="jobSectionHeader">
Requirements</h2><ul><li>Mandatory proficiency in Adobe Illustrator, Adobe InDesign, SketchUp, and V‑Ray (daily tools used in this internship).</li><li>Portfolio submission required (2D layouts, 3D renders, technical drawings, VM concepts).</li><li>Strong communication skills and ability to think with common sense, initiative, and solution‑oriented mindset.</li><li>Ability to prioritize, multi‑task, and work both independently and under guidance.</li><li>Organized, detail‑oriented, structured, and proactive in planning.</li><li>Strong Excel capability, including formulas and data structuring.</li><li>Affinity with fashion, art, design, or lifestyle branding.</li><li>Good, confident presentation skills.</li><li>Fluent spoken and written English; bilingual candidates preferred.</li><li>Available to travel within the UAE.</li></ul><h2 class="jobSectionHeader">
Documents requirement:</h2><ul><li>Passport copy of the applicant with a validity of minimum 6 months.</li><li>Visa copy of the applicant with a validity of minimum 6 months.</li><li>Passport copy of the Sponsor (if under parental sponsorship).</li><li>Passport‑size photograph.</li><li>Copy of medical insurance / health card.</li><li>NOC from the sponsor (in Arabic).</li></ul>
PVH Corp. or its subsidiary (&quot;PVH&quot;) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.</div>

3D/2D Creative Design Intern – Retail Environments

Apparel Group

<div>
 
 
 
 About the Company
 
 
 
 
 6thStreet.com is an omnichannel fashion &amp; lifestyle destination that offers 1400+ fashion &amp; beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain &amp; Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks &amp; Spencer&rsquo;s, Dune London, Charles &amp; Keith, Aldo, Crocs, Birkenstock, Skechers, Levi&rsquo;s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC&rsquo;s first Phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online &amp; offline shopping with online browsing &amp; smart fitting rooms.
 
 
 
 
 
 
 
 Overview:
 
 -
 
 
 
 The Quality Assurance Analyst ensures consistent, high-quality customer experience across all e-commerce support channels by evaluating customer interactions, identifying performance and process gaps, and driving continuous improvement. The role plays a critical part in protecting brand reputation, improving CSAT/NPS, and reducing repeat contacts in a fast-paced retail environment.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 
 Omnichannel Quality Monitoring
 
 
 
 <ul>
 <li>
 Evaluate customer interactions across voice, email, live chat, social media, and app tickets&amp; reviews.
 </li>
 <li>
 Apply channel-specific QA scorecards covering:
 </li>
 <li>
 Accuracy of information (orders, returns, refunds, delivery SLAs)
 </li>
 <li>
 Brand tone of voice and empathy
 </li>
 <li>
 Resolution ownership and follow-through
 </li>
 <li>
 Compliance with policies and customer promises
 </li>
 <li>
 Monitor handling of peak-season traffic, escalations, and high-impact cases (delivery delays, refunds, cancellations).
 </li>
 </ul>
 
 
 
 
 
 
 E-Commerce &amp; Retail Quality Focus
 
 
 
 <ul>
 <li>
 Assess agent knowledge and execution related to:
 </li>
 <li>
 Order tracking, delivery failures, and last-mile coordination
 </li>
 <li>
 Returns, exchanges, refunds, and wallet/BNPL payments
 </li>
 <li>
 Promotions, vouchers, and campaign rules
 </li>
 <li>
 App and website journey issues
 </li>
 <li>
 Identify quality gaps linked to
 
 logistics, warehouse, catalog, or tech issues
 
 , and flag them with clear evidence.
 </li>
 </ul>
 
 
 
 
 
 
 Performance Insights &amp; Reporting
 
 
 
 <ul>
 <li>
 Deliver weekly and monthly QA dashboards highlighting:
 </li>
 <li>
 Quality score trends by channel, brand, and agent
 </li>
 <li>
 Critical errors impacting CSAT, NPS, and repeat contacts
 </li>
 <li>
 Top defect drivers (e.g., wrong promise, missing follow-up, policy misinterpretation)
 </li>
 <li>
 Correlate QA outcomes with CSAT, NPS, FCR, Breach, and AHT to support management decisions.
 </li>
 </ul>
 
 
 
 
 
 
 Coaching &amp; Calibration
 
 
 
 <ul>
 <li>
 Provide
 
 actionable, example-based feedback
 
 to agents and team leaders.
 </li>
 <li>
 Support targeted coaching plans for:
 </li>
 <li>
 New joiners
 </li>
 <li>
 Low-performing agents
 </li>
 <li>
 Agents handling complex retail cases
 </li>
 <li>
 Participate in
 
 calibration sessions
 
 with Operations and Training to ensure scoring consistency across brands and channels.
 </li>
 </ul>
 
 
 
 
 
 
 Process &amp; CX Improvement
 
 
 
 <ul>
 <li>
 Recommend improvements to:
 </li>
 <li>
 SOPs and customer communication templates
 </li>
 <li>
 Knowledge base articles and macros
 </li>
 <li>
 Automation and self-service flows (order tracking, returns, refunds)
 </li>
 <li>
 Support rollout of new brands, campaigns, or system changes from a quality and CX perspective.
 </li>
 <li>
 Contribute QA insights to reduce avoidable contacts and repeat interactions.
 </li>
 </ul>
 
 
 
 
 
 
 Compliance &amp; Risk Control
 
 
 
 <ul>
 <li>
 Ensure adherence to:
 </li>
 <li>
 Retail policies and SLAs
 </li>
 <li>
 Data privacy and customer protection standards
 </li>
 <li>
 Brand-specific guidelines across multiple markets
 </li>
 <li>
 Flag high-risk or repeat quality issues with clear escalation paths.
 </li>
 </ul>
 
 
 
 
 
 
 Required Experience &amp; Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent experience.
 </li>
 <li>
 2&ndash;4 years in e-commerce, retail, or omnichannel contact center QA.
 </li>
 <li>
 Hands-on experience evaluating digital channels (chat, email, social).
 </li>
 <li>
 Strong understanding of retail CX drivers and peak-season operations.
 </li>
 </ul>
 
 
 
 
 
 
 Technical &amp; Functional Skills
 
 
 
 <ul>
 <li>
 Proficiency with CRM and QA platforms (e.g., Sprinklr, Zendesk, Salesforce).
 </li>
 <li>
 Strong data analysis and reporting skills (Excel, dashboards).
 </li>
 <li>
 Ability to interpret QA data and translate it into operational actions.
 </li>
 <li>
 Excellent written communication with strong attention to tone and clarity.
 </li>
 </ul>
 
 
 
 
 
 
 Behavioral Competencies
 
 
 
 <ul>
 <li>
 Customer-obsessed mindset
 </li>
 <li>
 High attention to detail and fairness
 </li>
 <li>
 Ownership and accountability
 </li>
 <li>
 Ability to challenge processes constructively
 </li>
 <li>
 Strong collaboration with Ops, Tech, Logistics, and Training
 </li>
 </ul>
 
 
 
 
 
 
 Benefits:
 
 
 -
 
 <ul>
 <li>
 Full-time role
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Company employee discounts across all brands
 </li>
 <li>
 Medical &amp; health insurance
 </li>
 <li>
 Collaborative work environment
 </li>
 </ul>
</div>

Quality Assurance Officer

Michelin

<div>
 
 We are seeking a motivated and dynamic intern to support its Digital, eRetail, and Brand Activation activities across the MENA region.
 
 
 
 
 
 This internship offers hands-on exposure to regional marketing operations, campaign execution, digital platforms, and consumer engagement initiatives. The intern will work closely with cross-functional teams, agencies, and partners, contributing to projects that directly impact business performance and brand visibility.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 1. Campaign Execution &amp; Coordination
 
 
 <ul>
 <li>
 Support execution of marketing campaigns across digital and retail platforms.
 </li>
 <li>
 Coordinate with agencies on artwork, content deployment, and campaign rollouts.
 </li>
 <li>
 Assist in adapting and deploying communication materials across markets.
 </li>
 </ul>
 
 
 2. Website &amp; Digital Platform Support
 
 
 <ul>
 <li>
 Support daily monitoring of website content, pricing, and availability.
 </li>
 <li>
 Assist in testing customer journeys and flagging any technical or UX issues.
 </li>
 <li>
 Support ongoing updates of services, offers, and product visibility.
 </li>
 <li>
 Contribute to testing and rollout of website enhancements and optimizations.
 </li>
 </ul>
 
 
 3. eRetail &amp; Data Consistency Support
 
 
 <ul>
 <li>
 Support monitoring of product visibility, pricing, and content consistency across eRetail platforms.
 </li>
 <li>
 Assist in tracking availability, A+ content, and promotional execution using internal tools.
 </li>
 <li>
 Prepare basic analysis and insights to support sales and conversion optimization.
 </li>
 <li>
 Support follow-up of actions from eRetail performance reviews.
 </li>
 </ul>
 
 
 4. POS &amp; Visual Identity Support
 
 
 <ul>
 <li>
 Assist in coordination of POS branding and renovation projects.
 </li>
 <li>
 Support agency coordination for mockups, quotations, and execution follow-ups.
 </li>
 <li>
 Support onboarding of new POS locations, including visibility and digital setup.
 </li>
 </ul>
 
 
 5. Consumer Care &amp; Experience Monitoring
 
 
 <ul>
 <li>
 Support monitoring of consumer interactions (chat, calls, feedback).
 </li>
 <li>
 Help consolidate feedback and insights for continuous improvement.
 </li>
 <li>
 Assist in coordinating campaign-related consumer communication across markets.
 </li>
 </ul>
 
 
 6. Consumer Events, Partnerships &amp; Sponsorship Support
 
 
 <ul>
 <li>
 Support execution of consumer events, brand activations, and partnership initiatives.
 </li>
 <li>
 Assist in on-ground coordination for sponsorships and experiential marketing activities.
 </li>
 <li>
 Support logistics, coordination with partners/agencies, and post-event follow-up.
 </li>
 <li>
 Ensure brand consistency and smooth execution during live activations.
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile:
 
 
 <ul>
 <li>
 MBA student or recent graduate in Marketing, Business, or related field.
 </li>
 <li>
 Passionate about the automotive and mobility sector, with a keen interest in market trends, digital marketing, eCommerce, and brand activation.
 </li>
 <li>
 Comfortable working with data, dashboards, and performance tracking
 </li>
 <li>
 Proficient in Microsoft Excel and PowerPoint.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Organized, proactive, detail-oriented, and eager to learn.
 </li>
 <li>
 Fluent in English (Arabic is a plus).
 </li>
 </ul>
 
 
 
 
 
 Why Join Us:
 
 
 
 
 
 <ul>
 <li>
 Exposure to regional marketing operations across MENA.
 </li>
 <li>
 Hands-on experience in digital marketing, eRetail, and brand activation.
 </li>
 <li>
 Opportunity to work with international teams and agencies.
 </li>
 <li>
 End-to-end visibility on campaign planning and execution.
 </li>
 <li>
 Experience with a global premium brand leading innovation in mobility.
 </li>
 </ul>
 
 
</div>

Marketing Intern

Junior Couture

Here&rsquo;s a professional job description tailored for Junior Couture (luxury kidswear, UAE-based, with ecommerce + retail operations):Retail Operations SupervisorLocation: UAE Reporting to: Operations Manager Company: Junior CoutureRole OverviewJunior Couture is seeking a highly organized and proactive Retail Operations Supervisor to support and oversee daily retail and eCommerce operations across the UAE.The ideal candidate will have strong experience in UAE retail operations, inventory control, logistics coordination, and omnichannel commerce (store + online). This role supports operational efficiency, ensures excellent customer experience, and maintains brand standards across all touchpoints.Key Responsibilities Retail Store Operations<ul><li>Supervise day-to-day store operations to ensure smooth functioning</li><li>Ensure compliance with company policies and UAE retail regulations</li><li>Monitor store performance metrics and operational KPIs</li><li>Coordinate with store teams to maintain luxury service standards</li><li>Support stock replenishment and visual merchandising execution</li></ul>Inventory &amp; Stock Control<ul><li>Monitor inventory accuracy across retail stores and warehouse</li><li>Conduct regular stock audits and cycle counts</li><li>Coordinate stock transfers between locations</li><li>Investigate discrepancies and implement corrective actions</li><li>Support seasonal stock planning and sell-through monitoring</li></ul>eCommerce &amp; Omnichannel Operations<ul><li>Coordinate between warehouse, customer service, and ecommerce teams</li><li>Ensure timely processing of online orders and returns</li><li>Oversee reverse logistics and returns management</li><li>Monitor order fulfillment SLAs and last-mile delivery performance</li><li>Work closely with the ecommerce team to maintain accurate stock availability online</li></ul>Logistics &amp; Supply Chain<ul><li>Liaise with 3PL partners and courier services within the UAE</li><li>Monitor inbound shipments and customs clearance (if applicable)</li><li>Optimize delivery timelines and return processes</li><li>Ensure warehouse efficiency and proper stock handling</li></ul>Reporting &amp; Performance Analysis<ul><li>Prepare weekly and monthly operational reports</li><li>Track KPIs including:</li><li>Stock accuracy</li><li>Order fulfillment time</li><li>Return rate</li><li>Delivery performance</li><li>Identify operational improvement opportunities</li></ul>Team Supervision &amp; Support<ul><li>Support and supervise operational staff</li><li>Assist in training new team members</li><li>Ensure adherence to health, safety, and operational procedures</li><li>Foster a culture of accountability and continuous improvement</li></ul>Requirements<ul><li>Minimum 3&ndash;5 years experience in retail operations within the UAE</li><li>Experience in fashion, luxury, or multi-brand retail preferred</li><li>Strong understanding of ecommerce operations and omnichannel retail</li><li>Experience working with warehouse management systems and POS systems</li><li>Knowledge of UAE logistics and courier networks</li><li>Strong analytical and reporting skills</li><li>Excellent organizational and communication skills</li><li>Ability to work in a fast-paced retail environment</li></ul>Preferred Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Supply Chain, Retail Management, or related field</li><li>Experience working with ERP or OMS systems</li><li>Experience handling GCC distribution is a plus</li></ul>Key Competencies<ul><li>Operational excellence mindset</li><li>Attention to detail</li><li>Problem-solving ability</li><li>Strong coordination and follow-through</li><li>Customer-focused approach</li><li>Time management and prioritization</li></ul>What We Offer<ul><li>Opportunity to work with a leading luxury children&rsquo;s fashion retailer in the UAE</li><li>Dynamic, fast-growing omnichannel retail environment</li><li>Competitive salary based on experience</li></ul>Job Type: Full-timePay: From AED1.00 per month

Retail Operations Supervisor

noon

<div>
 
 
 Build the Future of Retail with Dubai Mall Online
 
 
 
 
 
 
 Dubai Mall is the world&rsquo;s most visited shopping destination &mdash; welcoming hundreds of millions of visitors every year and home to some of the most iconic global brands. Now, we&rsquo;re taking it online.
 
 
 Dubai Mall Online is a first-of-its-kind digital platform bringing the scale and energy of Dubai Mall into a powerful digital experience &mdash; redefining how customers discover, shop, and receive premium retail.
 
 
 
 
 
 The platform is being built through a long-term partnership between Emaar and noon, one of the world&rsquo;s leading technology and ecommerce companies. Powered by noon&rsquo;s world-class tech, logistics, and digital capabilities, Dubai Mall Online combines the strength of a global retail icon with the speed and ambition of a tech-led organization.
 
 
 
 
 
 We&rsquo;re assembling the founding team behind this launch and looking for ambitious builders who want to create something truly new. If you thrive in fast-paced environments, enjoy solving complex problems, and want to help shape the future of retail at global scale &mdash; this is your moment.
 
 
 Come help build the next chapter of an icon and redefine the future of retail.
 
 
 
 
 
 
 About noon
 
 
 
 
 
 
 Founded in the Middle East, noon is one of the world&rsquo;s leading digital commerce platforms, serving millions of customers across the UAE, Saudi Arabia, and Egypt.
 
 
 Over the past decade, noon has built a world-class technology platform, last-mile logistics network, and operations engine powering multiple businesses &mdash; from ecommerce and quick commerce to food delivery, fintech, and digital services.
 
 
 Today, noon operates some of the region&rsquo;s most recognizable consumer brands, including noon.com, noon Minutes, and Supermall, delivering at scale with speed, innovation, and customer obsession at its core.
 
 
 Joining noon means working in a high-ownership environment where small teams build big things, decisions move fast, and impact is visible. It&rsquo;s a place for builders who want to learn quickly, take responsibility early, and help shape the future of digital commerce in the region.
 
 
 
 
 
 
 What you'll do
 
 
 
 
 
 
 As General Manager, you will have full P&amp;L ownership and be responsible for the end-to-end performance of the Dubai Mall Online. This role requires an experienced operator with a deep understanding of eCommerce or fashion marketplace operations, including logistics, fulfilment, last-mile delivery, and commercial execution. You will work closely with Product and Technology teams to define and deliver the overall customer value proposition, ensuring the platform experience meets customer expectations, supports retailer success, and aligns with Dubai Mall&rsquo;s premium positioning.
 
 
 You will lead cross-functional teams to ensure operational excellence, scalable growth, and a seamless customer and retailer experience across the platform.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Own the full vision, strategy, execution, and P&amp;L for Dubai Mall Online
 </li>
 <li>
 Build and scale a category-defining digital retail platform from the ground up
 </li>
 <li>
 Translate ambition into clear priorities, operating plans, and measurable outcomes
 </li>
 <li>
 Lead all functions end to end, including Product, Engineering, Commercial, Operations, Marketing, and Customer Experience
 </li>
 <li>
 Build a world-class organization, hiring and developing exceptional talent
 </li>
 <li>
 Drive retailer growth by acquiring, onboarding, and enabling brands at scale
 </li>
 <li>
 Design simple, repeatable models that allow hundreds of retailers to operate seamlessly on the platform
 </li>
 <li>
 Create fulfilment and logistics models that enable ultra-fast local delivery, regional scale, and global reach
 </li>
 <li>
 Set a new benchmark for customer experience across discovery, checkout, delivery, and returns
 </li>
 <li>
 Build technology and product experiences that deliver a seamless, premium omni-channel journey
 </li>
 <li>
 Use data and insight to continuously improve performance, efficiency, and customer outcomes
 </li>
 <li>
 Serve as the senior operational leader across noon and Dubai Mall stakeholders, ensuring strong governance, transparency, and execution excellence
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 12-15+ years of experience across ecommerce, digital platforms, consumer technology, retail, or high-growth businesses
 </li>
 <li>
 Or equivalent experience as a top-performing generalist in management consulting
 </li>
 <li>
 Strong commercial acumen with ownership of performance metrics
 </li>
 <li>
 Experience launching or scaling new businesses, platforms, or major initiatives
 </li>
 <li>
 Proven ability to lead large, cross-functional teams in fast-paced environments
 </li>
 <li>
 Exceptional operator able to turn ambiguity into execution
 </li>
 <li>
 Highly analytical, data-driven, and structured in problem solving
 </li>
 <li>
 Strong judgment balancing growth, efficiency, and customer experience
 </li>
 <li>
 Entrepreneurial, hands-on, and comfortable building before everything is defined
 </li>
 <li>
 High ownership mindset with a clear bias for action
 </li>
 <li>
 Resourceful, resilient, and energized by complexity
 </li>
 <li>
 Curious, bold, and motivated by building something from zero and scaling it fast
 </li>
 </ul>
</div>

General Manager, Dubai Mall Online

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General Manager, Dubai Mall Online