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customer experience manager

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ecommerce merchandising manager

Salt

<div>
 
 My client is a consultancy supporting rapidly expanding eCommerce business and they are looking for an outstanding eCommerce professional to lead their UAE team and be the liaison for the brand regionally.
 
 
 
 
 
 Essential Functions
 
 
 
 
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 Lead and develop the Ecom Team to deliver strategy and results
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 Develop the digital merchandising and categories on site through Magento
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 Develop and implement strategies that inject more inspiration, content and cross-category discovery across.
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 Serve as a strategic partner to internal stakeholders &ndash; with a focus on digital marketing partners and merchants
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 Continually identify opportunities and best practices that can scale
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 Proactively monitor site health and performance through analytics and key metrics.
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 Serve as a primary contact to all regions.
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Assistant eCommerce Manager

Dell Technologies

<div>Dell Technologies products drive human progress. Which means, as a member of our Merchandising team, you&rsquo;ll get to do something special. You&rsquo;ll drive the success of products which help people and businesses break new ground. At the same time, you&rsquo;ll power the growth of our unique organization so we can keep innovating for a better future. Managing a product throughout its lifecycle, our Merchandising professionals translate business goals into product strategies, assortments and specifications. It&rsquo;s their vision that simultaneously fulfills company strategy and customer needs.
Join us to do the best work of your career and make a profound social impact as a Category and Merchandising Consultant on our Merchandising team in Dubai, United Arab Emirates.<div> 
What you&rsquo;ll achieve 
As a Merchandising Consultant, you will define and execute a technical plan to support multiple product lines, utilizing market analysis to craft assortment and pricing strategy. You will drive the top and bottom line, optimizing all aspects of the portfolio P&amp;L by delivering smart assortment, creating continual channel improvements and delivering the best customer experience. 
 
You will: 
<ul><li>Develop and support the merchandising vision and strategy, product roadmap and launches in support of goals and objectives across Display and Peripherals category</li><li>Apply a thoughtful combination of marketing levers to drive sell-in and ensure sell-through, enabling smooth inventory transitions and migrating excess supply</li><li>Utilize media agencies and other external vendors to establish a solid go-to-market strategy that delivers on revenue, units and margin</li><li>Use customer and market research, usage/segmentation and market analysis to create assortment decisions and improvements</li><li>Collaborate with cross-functional teams to develop, plan and implement new business development initiatives, working closely with marketing to launch products and ensure adoption</li></ul> 

Take the first step towards your dream career 
Every Dell Technologies team member brings something unique to the table. Here&rsquo;s what we are looking for with this role: 
 
Essential Requirements 
<ul><li>12 to 15 years of related experience as a technology merchandising specialist</li><li>A deep understanding of customer needs, the products and the external landscape</li><li>An innovative and creative spirit, to enjoy the considerable diversity of the role</li><li>Outstanding communication skills and the ability to maximize relationships, positively influencing all colleagues and partners</li></ul> 

Desirable Requirements 
<ul><li>Bachelor&rsquo;s / Master&rsquo;s degree</li><li>Fluency in additional languages</li></ul></div> 
Who we are
We believe that each of us has the power to make an impact. That&rsquo;s why we put our team members at the center of everything we do. If you&rsquo;re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we&rsquo;re looking for you. 
 
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. 
 
Application closing date: 31 December 2025 
 
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Job ID:R280752</div>

Category and Merchandising Consultant - MEA

Technoavia Wholesalers LLC

About Technoavia: We are a leading manufacturer and supplier of high-quality workwear, uniforms, and personal protective equipment (PPE), serving clients across industrial, corporate, and service sectors.Job SummaryThe Merchandiser / Procurement Executive will support the product development and purchasing functions for workwear, uniforms, and PPE items. This role involves coordinating with internal departments and vendors to ensure timely sourcing, accurate documentation, and smooth material flow from sample development to final delivery.Key Responsibilities<ul><li>Assist in item creation during the initial product development stage.</li><li>Prepare and process purchase orders for both local and international suppliers.</li><li>Develop and maintain Bill of Materials (BOM) and product specifications for each style.</li><li>Follow up on fabric and material consumption for new samples and production styles.</li><li>Handle local purchasing of regularly used consumables and production supplies.</li><li>Coordinate sample follow-up, including procurement of materials and tracking of progress.</li><li>Monitor shipment schedules and ensure timely delivery of materials and finished goods.</li><li>Maintain accurate procurement records, documentation, and supplier databases.</li><li>Support sample management with organization, labeling, and tracking systems.</li><li>Collaborate closely with design, production, and logistics teams to align procurement with production timelines.</li><li>Communicate effectively with vendors and contract manufacturing (CM) factories to resolve issues and ensure compliance with quality and delivery requirements.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Fashion Merchandising, Supply Chain Management, Apparel Production, or a related field.</li><li>1&ndash;2 years of experience in procurement, merchandising, or supply chain, preferably in garments, uniforms, or PPE.</li><li>Basic understanding of purchasing processes, BOM creation, and product development workflows.</li><li>Strong organizational and communication skills with the ability to handle multiple priorities.</li><li>Proficiency in Microsoft Excel and familiarity with ERP and procurement software (e.g., First Bit).</li><li>Attention to detail and commitment to maintaining accurate records.</li><li>Ability to work in a fast-paced, team-oriented environment with access to structured training and development resources.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Proficiency in Microsoft Excel and familiarity with ERP and procurement software</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>procurement, merchandising: 2 years (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Merchandiser - Procurement Executive

DEOW INTERNATIONAL

Job Title: Procurement Manager &ndash; Ecommerce &amp; Children&rsquo;s ToysLocation: Dubai, UAE Salary: AED 25,000Job Summary:We are seeking an experienced Procurement Manager with strong expertise in ecommerce purchasing and children&rsquo;s toys product categories. The ideal candidate will be responsible for sourcing, supplier management, price negotiation, inventory planning, and ensuring high-quality products at competitive prices for the ecommerce platform.Key Responsibilities:<ul><li>Develop and implement procurement strategies for children&rsquo;s toys and related product categories.</li><li>Identify, evaluate, and onboard new suppliers locally and internationally.</li><li>Negotiate pricing, payment terms, MOQ, and delivery schedules to optimize cost and profitability.</li><li>Maintain strong vendor relationships and ensure compliance with quality standards.</li><li>Coordinate with merchandising, product, and warehouse teams for stock planning and replenishment.</li><li>Track inventory levels and analyze sales patterns to forecast upcoming requirements.</li><li>Conduct market research on trends, new products, and competitor offerings.</li><li>Review purchase orders, contracts, and supplier agreements.</li><li>Monitor supplier performance and manage issue resolution related to delays, defects, or shortages.</li><li>Ensure timely procurement to support ecommerce promotions, campaigns, and seasonal demand.</li><li>Work closely with finance on budgeting, cost analysis, and invoice reconciliation.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Supply Chain, Business, or related field.</li><li>Minimum 5&ndash;7 years of experience in procurement, with at least 2&ndash;3 years in ecommerce and children&rsquo;s toys category.</li><li>Strong understanding of global sourcing (China, India, Turkey, etc.) and import procedures.</li><li>Excellent negotiation, analytical, and vendor management skills.</li><li>Knowledge of procurement tools, ERP systems, and inventory planning.</li><li>Strong communication and decision-making abilities.</li><li>Ability to manage high-volume sourcing and work in a fast-paced ecommerce environment.</li></ul>Benefits:<ul><li>Salary: AED 25,000</li><li>Other benefits as per UAE labor law</li></ul>Job Type: Full-timePay: Up to AED25,000.00 per monthExperience:<ul><li>Procurement Manager &ndash; Ecommerce &amp; Children&rsquo;s: 6 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Procurement Manager

EV HUB AUTO HAVE GARAGE

The E-Commerce Business Coordinator is responsible for supporting and coordinating the daily operations of the company&rsquo;s online sales channels. This role ensures smooth execution of e-commerce activities by coordinating across marketing, logistics, IT, and customer service teams to drive online sales growth and improve customer experience.Key ResponsibilitiesE-Commerce Operations<ul><li>Manage and update product listings, pricing, images, descriptions, and inventory across e-commerce platforms.</li><li>Coordinate order processing, shipping, returns, and refunds with logistics and warehouse teams.</li><li>Ensure website and marketplace content is accurate and up to date.</li></ul>Coordination &amp; Execution<ul><li>Act as a liaison between internal teams (marketing, IT, finance, customer service) and external vendors.</li><li>Coordinate promotional campaigns, product launches, and seasonal sales.</li><li>Ensure timelines and deliverables are met across all e-commerce initiatives.</li></ul>Marketing &amp; Sales Support<ul><li>Support digital marketing activities including email campaigns, online promotions, and marketplace offers.</li><li>Monitor sales performance and promotional effectiveness.</li><li>Assist in managing third-party marketplaces (eBay. Amazon, Shopify)</li></ul>Data &amp; Reporting<ul><li>Track and analyze key performance indicators (KPIs) such as sales, traffic, conversion rate, and average order value.</li><li>Prepare regular performance reports and insights for management.</li><li>Identify opportunities for process improvement and growth.</li></ul>Customer Experience<ul><li>Coordinate customer inquiries, feedback, and reviews to ensure timely resolution.</li><li>Support initiatives to improve website usability and customer journey.</li><li>Maintain service quality and customer satisfaction standards.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, E-Commerce, or a related field.</li><li>1&ndash;3 years of experience in e-commerce, digital operations, or online sales.</li><li>Familiarity with e-commerce platforms</li><li>Basic knowledge of digital marketing, analytics, and reporting tools.</li><li>Strong organizational, communication, and coordination skills.</li><li>Proficiency in MS Excel / Google Sheets.</li></ul>Preferred Qualifications<ul><li>Experience with CRM, ERP, or inventory management systems.</li><li>Understanding of SEO, paid ads, and online merchandising.</li><li>Ability to work in a fast-paced, deadline-driven environment.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthWork Location: In person

E.COMMERCE BUSINESS COORDINATOR (MALE) - SHARJAH

Al-Futtaim Automotive

Overview E-Com Operations Specialist Retail Fashion DubaiThe Ecommerce Operations Specialist is responsible for managing the day-to-day backend operations of our ecommerce platforms across multiple brands and markets. This includes handling order processing, coordinating fulfillment, resolving platform issues, and ensuring smooth system integrations between SAP and Shopify. The role also supports online merchandising activities and contributes to operational efficiency through automation tools (e.g., Power Automate) and data-driven reporting. The ideal candidate is detail-oriented, technically proficient, and able to work collaboratively in a fast-paced ecommerce environment. Responsibilities <ul><li>Manage the end-to-end ecommerce order process (cancellations, returns, exchanges, refunds) across GCC markets.</li><li>Monitor and troubleshoot integrations between SAP, Shopify, OMS, payment gateways, and 3PL systems; coordinate with IT to ensure uptime and data accuracy.</li><li>Conduct daily QA checks to ensure site readiness, smooth navigation, and checkout functionality.</li><li>Support online merchandising tasks, including product sorting, homepage scheduling, and campaign readiness.</li><li>Prepare and maintain operational reports using BI tools (Power BI, Looker Studio, etc.) to track orders, returns, fulfillment, and issue resolution.</li><li>Assist in creating workflow automation to streamline manual processes and improve efficiency.</li><li>Collaborate with content, IT, customer service, and logistics teams to ensure seamless site operations.</li><li>Participate in UATs, platform upgrades, and system enhancements with internal tech teams.</li></ul> Requirements Experience <ul><li>2-4 years in ecommerce operations or platform management.</li><li>Familiarity with Shopify Plus and SAP (Retail, MM, or SD modules).</li><li>Understanding of system integrations and API workflows.</li><li>Experience with online merchandising.</li><li>Ability to create reports and dashboards using BI tools.</li><li>Exposure to automation tools like Power Automate is a plus.</li></ul> Skills & Competencies <ul><li>Strong attention to detail and organizational skills.</li><li>Technical understanding of ecommerce platforms and workflows.</li><li>Comfortable with data analysis and reporting tools.</li><li>Proactive problem-solver with a continuous improvement mindset.</li><li>Strong communication and cross-team collaboration skills.</li></ul>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application. Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Management and Manufacturing</li></ul> Industries <ul><li>Motor Vehicle Manufacturing</li></ul>Referrals increase your chances of interviewing at Al-Futtaim Automotive by 2xGet notified about new Operational Specialist jobs in Dubai, United Arab Emirates.

E-Com Operations Specialist Retail Fashion Dubai

Landmark Group

<div>
 
 The Product Analyst &ndash; Search &amp; Merch will measure and optimize how customers find and engage with products. You will analyze search queries, CTRs, product placements, and recommendations to improve visibility, accuracy, and conversion.
 
 
 
 
 
 
 Key Responsibilities
 
 
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 Monitor search and merchandising KPIs (CTR, zero-results rate, add-to-cart, etc.).
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 Analyze search behavior, query performance, and ranking outcomes.
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 Identify improvement areas for recommendation engines and filters.
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 Collaborate with Product &amp; Tech to refine search algorithms and personalization logic.
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 Evaluate impact of visual merchandising and homepage curation on engagement.
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 Build dashboards tracking keyword trends, placement effectiveness, and category mix.
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 Partner with business and UX teams to design experiments improving discoverability.
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 Strong grasp of ecommerce search optimization principles.
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 Understanding of merchandising logic, taxonomy, and product tagging.
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 Ability to translate data into design and content recommendations.
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</div>

Manager – Product Analytics

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