sales manager

marketing manager

digital marketing manager

e-commerce specialist

operations manager

ecommerce merchandising manager

BFL Group

<div>
 
 
 Company Overview:
 
 
 
 
 
 
 BFL Group is one of the world&rsquo;s leading off-price retailer of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and Southeast Asia.
 
 
 Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite &ndash; all at up to 80% off the original retail price for fashion designer brands. Our unique &ldquo;Treasure Hunt&rdquo; model ensures there is always something new to explore, desire and discover within our stores. Our customers walk out with new items every time they visit any of our stores.
 
 
 
 
 
 
 Role Purpose:
 
 
 
 
 
 
 We are looking for an analytical and creative
 
 E-commerce/Online Merchandise Manager
 
 to lead the planning and execution of merchandising strategies across our digital platforms. This role is critical in driving online sales performance, enhancing the customer shopping experience, and ensuring products are displayed, categorized, and promoted effectively to meet business objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Product Strategy &amp; Planning
 
 
 <ul>
 <li>
 Develop and execute online merchandising strategies to support business goals and seasonal campaigns.
 </li>
 <li>
 Plan product assortment and category placement to maximize conversion and revenue.
 </li>
 <li>
 Collaborate with buying and inventory teams to ensure optimal stock levels for online channels.
 </li>
 </ul>
 
 
 
 
 
 Site Merchandising &amp; Content Management
 
 
 <ul>
 <li>
 Manage homepage, category pages, product display pages (PDPs), and promotional banners to ensure a compelling and intuitive customer experience.
 </li>
 <li>
 Work with design and content teams to ensure accurate and engaging product descriptions, images, and videos.
 </li>
 </ul>
 
 
 
 
 
 Performance Monitoring &amp; Optimization
 
 
 <ul>
 <li>
 Use analytics tools (e.g., Google Analytics, Shopify, Adobe Analytics) to monitor KPIs such as conversion rates, AOV, CTR, bounce rates, and inventory turn.
 </li>
 <li>
 Conduct A/B testing to optimize product placements, promotional tactics, and site navigation.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Partner with marketing, digital, UX, and development teams to ensure consistent brand messaging and optimal site functionality.
 </li>
 <li>
 Work with customer service and feedback teams to understand pain points and opportunities in the customer journey.
 </li>
 </ul>
 
 
 
 
 
 Promotion &amp; Campaign Support
 
 
 <ul>
 <li>
 Coordinate with marketing teams on seasonal promotions, launches, and sales events.
 </li>
 <li>
 Set up product promotions and discounts in the e-commerce platform and ensure proper execution.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Merchandising, or related field.
 </li>
 <li>
 5 - 8 years of experience in online merchandising, e-commerce, or digital retail.
 </li>
 <li>
 Strong understanding of digital retail metrics and customer behavior.
 </li>
 <li>
 Proficiency with e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud).
 </li>
 <li>
 Experience with analytics tools and dashboards.
 </li>
 <li>
 Excellent project management and communication skills.
 </li>
 <li>
 Strong eye for detail and aesthetics with a data-driven mindset.
 </li>
 <li>
 Experience with SEO and product taxonomy optimization.
 </li>
 <li>
 Familiarity with HTML/CSS and basic web development principles.
 </li>
 <li>
 Prior experience in fashion, beauty, electronics, or similar retail verticals.
 </li>
 </ul>
 
 
 
 
 If you think you are fit for this job position, then apply right away. You are steps away from joining a
 
 Great Place to Work&copy;
 
 and we would love to meet you soon!
 
</div>

Ecommerce/Online Merchandise Manager

Virgin Megastore MENA

<div>
 
 
 JOB PURPOSE:
 
 
 
 The E-Commerce Web Merchandiser is responsible for overseeing merchandising, animation, product release scheduling, and implementing brand marketing plans in alignment with the strategies and objectives for online stores
 
 
 
 
 
 
 RESPONSIBILITIES:
 
 
 
 -Ensure the online store is consistently updated with the latest releases, campaigns, and promotions, aligning with the strategies of the physical stores.
 
 
 - Consistently enhance website navigation and user experience, considering the current product assortment, seasonality, and themes.
 
 
 - Create and publish compelling content related to scheduled themes and campaigns by collaborating with the marketing, product, and e-commerce teams.
 
 
 - Initiate and distribute newsletters to support the merchandising plans of the online store, collaborating closely with relevant stakeholders.
 
 
 - Collaborate with the marketing team to plan upcoming campaigns and shape the visual aesthetics of the online store in accordance with the campaign strategies.
 
 
 - Track KPIs and assess daily website performance to optimize merchandising, enhance conversion rates, and increase average order value to meet established targets.
 
 
 - Remain informed of the latest regional and international trends in lifestyle websites, online omni-channel shopping, and the brand's product release schedules.
 
 
 - Monitor search results and optimize them by creating sorting rules.
 
 
 - Collaborate closely with the content team to propose and enhance product page content, aiming to improve the website's customer experience and boost SEO effectiveness.
 
 
 - Develop and circulate weekly KPI reports, sales analyses, and conduct monthly competitive assessments.
 
 
 
 
 
 
 QAULIFICATIONS :
 
 
 
 - Fluency in English.
 
 
 -Proficiency in MS Office
 
 
 -Bachelor&rsquo;s degree in Business Administration, or Marketing, or a related field
 
 
 -Two to four years of experience in Retail, or E-Commerce, or a similar role
 
 
 
</div>

E-commerce Web Merchandiser

Organic Foods and Cafe

We are looking for an experienced E-Commerce Picker who will play a significant role towards ensuring an appealing display, fulfill product orders and communicate well, lift and pack items on behalf of the employer to the customers.Candidates must have prior experience in a similar role with a reputed supermarket (at least 2-4 years of experience).Job Responsibilities:<ul><li>Plan and develop merchandising strategies that balance customers&rsquo; expectations and the company&rsquo;s objectives.</li><li>Analyze sales figures, customers reactions, and market trends to anticipate product needs and plan product ranges/stock.</li><li>Collaborate with buyers, suppliers, distributors, and analysts to negotiate prices, quantities, and time scales.</li><li>Maximize customer interest and sales levels by displaying products as per the planogram.</li><li>Produce layout plans for stores and maintain store shelves and inventory</li><li>Forecast profits/sales and plan budget</li><li>Monitor stock movement and consider markdowns, promotions, price changes, clear outs, etc.</li><li>Remain up to date with the industry&rsquo;s best practices</li><li>Accurately process sales using cash registers, scanners or equipment</li><li>Accept cash, checks and bankcards for payment</li><li>Process payments according to company procedure</li><li>Provide change for cash payments</li><li>Issue receipts for payments received</li><li>Accurately calculate discounts and special offers</li><li>Stay up to date on all promotions and special offers</li><li>Issue refunds and credits</li><li>Process returns and exchanges</li><li>Redeem food stamps and coupons</li><li>Ensure sufficient change is available</li><li>Balance sales and receipts according to company procedure</li><li>Maintain accurate records of transactions</li><li>Bag, box and wrap merchandis</li></ul>Key Skills:<ul><li>Excellent product knowledge and commercial awareness</li><li>Analytical and Numerical skills</li><li>Communication skills &ndash; Helpful attitude when serving internal and external customers</li><li>Able to cope with pressure</li></ul>Job Type: Full-timePay: Up to AED2,300.00 per monthApplication Question(s):<ul><li>Are you willing to accept the salary that is mentioned?</li><li>Can you start work immediately?</li></ul>

E-Commerce Merchandiser(Supermarket experience) / MALE

My 1st Years

<div>
 
 
 Company Overview
 
 
 
 My 1st Years is the UK&rsquo;s largest baby and child personalisation brand, offering premium personalised gifts across three core routes to market:
 
 
 1. Direct-to-Consumer via our online website (sale and fulfilment direct to customer)
 
 
 2. Online Retailers (sale taken by retail partner, order fulfilled by us direct to customer)
 
 
 3. Physical Retail Stores (orders taken and personalised in store)
 
 
 
 
 
 We are now expanding our footprint into the Gulf Region, and are seeking a dynamic Sales Manager to lead this growth and build a high-performing regional operation.
 
 
 
 
 
 
 Role Summary
 
 
 
 The Sales Manager &ndash; Gulf Region will be responsible for launching, managing, and scaling the My 1st Years brand across the Gulf.
 
 
 
 
 
 The role requires a hybrid skillset: strategic sales leadership to open and grow retail channels, and operational acumen to manage ecommerce, fulfilment, and in-store execution.
 
 
 
 
 
 This person will treat the Gulf region as a business unit, accountable for achieving revenue goals of $1M, $3M, and $5M in Years 1, 2, and 3 respectively, with full P&amp;L and team leadership responsibility.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 Commercial &amp; Sales Development
 
 <ul>
 <li>
 Define and execute a 3-year growth strategy across D2C, online retail, and physical store channels
 </li>
 <li>
 Lead negotiations and onboarding with major regional online retailers (e.g., Amazon.ae, Mumzworld, Noon)
 </li>
 <li>
 Secure physical retail partnerships and manage ongoing sell-in, sell-through and sales reporting
 </li>
 <li>
 Build the regional My1stYears.ae ecommerce channel, optimised for conversion and customer experience
 </li>
 </ul>
 
 Operations Management
 
 <ul>
 <li>
 Oversee logistics partner fulfilment operations in Dubai South including pick, pack, personalisation and dispatch
 </li>
 <li>
 Plan and manage inbound logistics from China and UK for regional inventory
 </li>
 <li>
 Lead technical setup and operational launch of in-store personalisation (machine installs, POS, training)
 </li>
 <li>
 Ensure SLA compliance for delivery speed, product quality, and customer satisfaction
 </li>
 </ul>
 
 Visual Merchandising &amp; Retail Execution
 
 <ul>
 <li>
 Work with UK brand team to adapt merchandising for local markets
 </li>
 <li>
 Oversee store displays and VM execution in physical retail partners
 </li>
 <li>
 Monitor retail performance and improve in-store customer engagement
 </li>
 </ul>
 
 Team Management &amp; Budgeting
 
 <ul>
 <li>
 Build and lead a lean regional team including sales and operations assistant(s)
 </li>
 <li>
 Manage regional budget including travel, marketing, and hiring
 </li>
 <li>
 Submit quarterly board reports covering sales, margin, costs and future growth recommendations
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Experience
 
 
 <ul>
 <li>
 Strong sales and business development background in consumer or baby/kids products
 </li>
 <li>
 Demonstrated experience launching or scaling a brand in the Gulf region
 </li>
 <li>
 Knowledge of online and offline retail landscapes in UAE, KSA, Qatar and broader GCC
 </li>
 <li>
 Ability to manage ecommerce websites and third-party retail accounts
 </li>
 <li>
 Experience in warehouse/fulfilment or ecommerce operations management
 </li>
 <li>
 Commercially astute with strong negotiation, analytical and reporting skills
 </li>
 <li>
 Excellent verbal and written communication; Arabic a plus
 </li>
 </ul>
</div>

Sales Manager - Gulf Region

Al-Futtaim

<div>Job Requisition ID: 160475
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. 


Role Purpose: 


The Ecommerce Operations Specialist is responsible for managing the day-to-day backend operations of our ecommerce platforms across multiple brands and markets. This includes handling order processing, coordinating fulfillment, resolving platform issues, and ensuring smooth system integrations between SAP and Shopify. The role also supports online merchandising activities and contributes to operational efficiency through automation tools (e.g., Power Automate) and data-driven reporting.

The ideal candidate is detail-oriented, technically proficient, and able to work collaboratively in a fast-paced ecommerce environment. 


Key Responsibilities: 

<ul>
<li>Manage the end-to-end ecommerce order process (cancellations, returns, exchanges, refunds) across GCC markets.</li>
<li>Monitor and troubleshoot integrations between SAP, Shopify, OMS, payment gateways, and 3PL systems; coordinate with IT to ensure uptime and data accuracy.</li>
<li>Conduct daily QA checks to ensure site readiness, smooth navigation, and checkout functionality.</li>
<li>Support online merchandising tasks, including product sorting, homepage scheduling, and campaign readiness.</li>
<li>Prepare and maintain operational reports using BI tools (Power BI, Looker Studio, etc.) to track orders, returns, fulfillment, and issue resolution.</li>
<li>Assist in creating workflow automation to streamline manual processes and improve efficiency.</li>
<li>Collaborate with content, IT, customer service, and logistics teams to ensure seamless site operations.</li>
<li>Participate in UATs, platform upgrades, and system enhancements with internal tech teams.</li></ul> 


Requirements: 


Experience 

<ul>
<li>2&ndash;4 years in ecommerce operations or platform management.</li>
<li>Familiarity with Shopify Plus and SAP (Retail, MM, or SD modules).</li>
<li>Understanding of system integrations and API workflows.</li>
<li>Experience with online merchandising.</li>
<li>Ability to create reports and dashboards using BI tools.</li>
<li>Exposure to automation tools like Power Automate is a plus.</li>
</ul>
Skills &amp; Competencies 

<ul>
<li>Strong attention to detail and organizational skills.</li>
<li>Technical understanding of ecommerce platforms and workflows.</li>
<li>Comfortable with data analysis and reporting tools.</li>
<li>Proactive problem-solver with a continuous improvement mindset.</li>
<li>Strong communication and cross-team collaboration skills</li></ul> 
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. 

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</div>

E-Com Operations Specialist

Christian Dior

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>Do you wish to join the House of Dreams?
In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.
You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:
Create Passionately
Craft together with joy
Excel for ultimate luxury
Lead with audacity
Cultivate Triumphant inclusivity
Commit and act to re-enchant the world.
Design your dreams with Dior.
Dior is seeking a motivated and skilled E-Commerce Specialist to join our Regional E-Business team in Dubai, supporting our continued e-commerce acceleration. In this VIE position, you will play a vital role in maintaining and optimizing Dior.com across key markets in the region, ensuring a cohesive and elevated online experience that aligns with global brand standards while remaining relevant to our local audiences.
Your Impact:
Reporting to the E-commerce Manager, you will be responsible for content management, website maintenance, performance monitoring, and collaboration on regional digital marketing initiatives. This role offers an excellent opportunity to gain experience in a fast-paced and international environment.
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3><ul><li>Content Management : Manage the timelines and coordination of product launches and promotional campaigns on the website, working closely with headquarter and local marketing teams.
</li><li>Webmastering and E-Merchandising : Responsible for the content contribution on the CMS ensuring it aligns with global brand standards and resonates with local market calendars and specificities. Analyze website data to identify top-selling products and cross-selling opportunities with an ambition to optimize the conversion and enhance the customer experience.
</li><li>Regional Promotions Implementation : Implement regional promotions and offers (GWP, CRM activations etc) on the website, ensuring alignment with local marketing strategies.
</li><li>SEO Optimizations : Work closely with our SEO agency to enhance our SEO strategy and optimize our online content to improve our organic traffic.
</li><li>Content Localization: Coordinate the translations process with HQ, local agency and local teams. Ensure proper localization of contents and contribution on the platform in Arabic.
</li><li>Coordination of New Features Development: Follow up with HQ's roadmap to keep track of the progression of the development of new features and websites bugs. Collaborate with HQ on the integration of new website functionalities, providing feedback on regional needs and ensuring smooth implementation.
</li><li>Performance Analysis and Reporting: Transform website analytics into compelling reports for regional management, highlighting key trends and opportunities to optimize website performance and enhance the overall user experience.
</li></ul><ul><li>The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3>Hard Skills:
<ul><li>Master&rsquo;s degree in computer science, Web Development, Digital Marketing, or a related field.
</li><li>Proven experience in website management and content creation. Experience of using Salesforce Storefront Reference Architecture (SFRA) is a plus
</li><li>Proficiency in HTML, CSS, JavaScript, and other web development technologies.
</li><li>Good knowledge of web analytics tools (e.g., Google Analytics).
</li><li>Strong understanding of SEO principles and digital marketing best practices.
</li><li>Excellent communication, problem-solving, and project management skills.
</li>Fluency in English, Arabic is a plus 
<li>
</li></ul>Soft skills that align with our values:
<ul><li>EXCEL FOR ULTIMATE LUXURY : You have obsession for excellence and client experiences, and you are eager to reflect our sense of luxury fashion-beauty Maison presentation on digital platforms; promoting our history, values and products in a seamless experience. You have a strong affinity in data, digital marketing alongside an extreme rigor and precision to track, analyze and adapt accordingly to the customers&rsquo; behaviors in our digital touchpoints.
</li><li>LEAD WITH AUDACITY: You demonstrate a strong long-term potential to learn both business and technical expertise for managing E-business, to evolve in the universe of Omnichannel and beyond. You take initiative and you are proactive to provide new actions that contribute to bring the Region&rsquo;s E-Business agenda to the next level.
</li><li>CRAFT TOGETHER WITH JOY : You enjoy and are dedicated working collectively and in partnership with different teams to achieve a shared goal &ndash; to elevate the online purchasing experience and grow the business on Dior.com in the Region. You outstand in stakeholder management to coordinate local actions in alignment with global guidelines, and you are committed building bridges between the Region and Head Quarters.
</li></ul>NOTE: before applying, please make sure you meet the following criteria to be eligible for this program: https://mon-vie-via.businessfrance.fr/qu-est-ce-que-le-volontariat-international
</div><div><h3 class="jobSectionHeader">Additional information
</h3>ABOUT THE COUNTRY/MARKET:
<ul><li>This role offers an exceptional opportunity to join Dior's E-Business team in the Middle East, a region experiencing rapid e-commerce growth impacting local clients shopping behavior. As the E-Commerce Specialist, you will concentrate your efforts on the top three countries within the region (UAE, Saudi Arabia and Qatar), playing a pivotal role in shaping and optimizing the online presence of Dior within these flagship markets and hence contribute to Dior success in this strategic area.
</li><li>This position requires full engagement and efficient communication across both the Headquarters teams based in Paris, the regional teams based in Dubai (Marketing, Media, CRM Logistic, Finance, PR) and the local markets to align on the strategy and implementation.
</li><li>Joining our team in this dynamic region presents an exciting opportunity to not only apply your skills but also cultivate your entrepreneurial spirit. This role encourages a proactive mindset and offers a platform to develop your business acumen in a fast-paced and evolving market.
</li></ul>ABOUT THE ORGANIZATION:
<ul><li>Number of employees in the office: 100
</li><li>Number of employees in the team: 5
</li></ul>ADDITIONAL INFORMATION :
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.
At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.
(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).
</div><div><h3 class="jobSectionHeader">Skills development opportunities
</h3><ul><li>Learning Agility
</li><li>Teamwork and Collaboration
</li><li>Stakeholder Management Capacity
</li><li>Attention to Detail
</li><li>Business Acumen
</li></ul></div><div><h3 class="jobSectionHeader">Recruitment process
</h3><ul><li>Your resume will be reviewed by Central Talent Development Team
</li><li>Selected Candidates will participate in interview panel where you will pitch your profile and ideas to Central E-Commerce Director, Middle East E-Commerce Team and Local/Central HR
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">PARFUMS CHRISTIAN DIOR
 
MAISON
 
</h2><div>Christian Dior described himself as a fashion and perfume designer. The House of Dior, founded in 1946, changed the face of ladies&rsquo; style forever when its New Look was unveiled in the halls of 30 Avenue Montaigne on February 12, 1947. The revolutionary look was accompanied by a fragrance, Miss Dior, the finishing touch designed to &ldquo;leave a trail of desire in a woman&rsquo;s wake&rdquo;. This timeless perfume was the first fragrance created by a visionary brand which invented the concept of global beauty with its Rouge Dior and subsequent cosmetic lines.
 
The current-day trustees of this legendary expertise &ndash; Francis Kurkdjian, Perfume Creation Director, and Peter Philips, Creative and Image Director for Dior Makeup &ndash; are the heirs to Christian Dior&rsquo;s perfectionism. The worldwide renown of the House&rsquo;s creations is partly down to its seductive muses, including Charlize Theron, Natalie Portman and Robert Pattinson.</div></div></div></div></div></div></div>

VIE Regional E-Commerce Specialist – Merchandizing & Online Experience (H/F)

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Our Ecommerce Trainee is responsible for supporting the eCommerce operations and day-to-day running of our DTC websites, working closely with the Ecommerce and relevant Group Central teams.
Managing and overseeing the continuous optimization and the operations of assigned websites to provide customers with seamless on-site journeys, ordering, payment, and fulfillment experience. At the core of this role is a sound understanding of process management to provide outstanding customer experience across different channels.
This role will develop skills and knowledge on the merchandising of a website; customer acquisition, commercial acumen and how operational systems interact in an Ecommerce business and how this data flows. This role will work together with key touch point teams to create durable and repeatable processes that keep the business moving forward.
Product Management
<ul><li>You will manage/create/remove categories and collections on the website
</li></ul><ul><li>Manage product recommendation and personalization tools
</li></ul><ul><li>Ensure consistency of product SKUs and labels with ERP system
</li></ul><ul><li>Liaise with the site merchandising team for new launches (in line with all stores)
</li></ul><ul><li>Manage the launch of products, including content request from brands and stock request from supply chain team
</li></ul><ul><li>Ensure all promotions are active online (including; discount promotions, GWP and PWP by country)</li>
</ul>
Merchandising on Site
<ul><li>Utilize sales and customer analytics to decide how products should be displayed online to maximize sales
</li></ul><ul><li>Guarantee optimum brand presentation in homepages, landing pages and product description
</li></ul><ul><li>Product assortment by best sellers, unsung heroes and new launches to optimize sales
</li></ul><ul><li>Filters and main menu navigation updates
</li></ul><ul><li>Homepage banners and content update to guide customers to our current promotions, newness, product recommendations and best sellers
</li></ul><ul><li>Optimizing product pages including; product imagery, monitoring reviews, cross-sells/upsell and product page &lsquo;special offer&rsquo; banners</li>
</ul>
Stock Management
<ul><li>Monitor stock levels to avoid out of stock issues during peak season
</li></ul><ul><li>Forecast and create stock replenishment for the supply chain team to action
</li></ul><ul><li>Analyze and manage the stock levels to reach sell through ratio KPIs
</li></ul>Operational
<ul><li>Process ecommerce returns
</li></ul><ul><li>In partnership with our operations and supply teams, ensure accurate inventory levels across sites. Work with Operations partners on special projects like custom product setups, bundles, and kits.
</li></ul><ul><li>Forecast and project inventory levels with the Ecommerce Site Merchandising teams to optimize speed of delivery and location optimization based on customer location. Optimize stock levels for ecommerce location and warehouse.
</li></ul><ul><li>Help solve problems and make informed decisions that affect the service, and productivity of the Picking, Packing, Shipping and/or other warehouse/fulfillment departments
</li></ul><ul><li>Implementing updated processes across different channels and stores.
</li></ul><ul><li>Partner and enable key relationships between brand team, fulfilment team, DSP&rsquo;s &amp; store operations team.
</li></ul><ul><li>Identify loss of revenue areas such as returns and cancellations and ensure maximum deliveries with the least business driven cancellations.</li>
</ul>
Customer Service:
<ul><li>Deliver high levels of customer service
</li></ul><ul><li>Be the conduit between Ecommerce business and the Customer Experience team to solve customer issues with the website experience, fulfillment, payment.
</li></ul>What you&rsquo;ll need to succeed
<ul><li>Strong organizational and multitasking abilities.</li></ul>
<ul><li>Eagerness to learn ecommerce tools and systems</li></ul>
<ul><li>Proactive attitude with willingness to take initiative.</li></ul>
<ul><li>Team player with cross-functional collaboration skills.</li></ul>
<ul><li>Analytical curiosity with interest in data-driven decision making. What we can offer you
</li></ul>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Ecommerce Beauty Trainee (Emiratisation)

Explore 2063+ Ecommerce merchandising manager in Dubai this September. Find roles across top companies and apply now to boost your career.