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member service representative Jobs in Norfolk

member service representative

edi service specialist i

<div>You are:
A member of the Connection Services team within Client Operations. You are responsible for monitoring the exchange of demographic and enrollment data between the WorkforceNow module and our customers&rsquo; third-party vendors (e.g., payroll processors, insurance carriers, third party administrators, etc.).
You will:
Support the Comprehensive Services team and clients by maintaining and troubleshooting any EDI/Carrier Connection errors that present themselves for clients and cases aligned to you. You will also work with internal partners, carriers, brokers and the client to support Open Enrollment throughout the year, especially at year-end by updating and scheduling OE files to ensure enrollments are submitted to the client&rsquo;s benefit carriers timely.
You will need:
Carrier Connections/EDI Competency:
<ul><li>Monitor the status of connections that have been moved to a production status for the book of business assigned to you (if applicable).</li>
<li>Support maintenance and troubleshooting of WorkforceNow EDI/Carrier Connections.</li>
<li>When presented with a case to troubleshoot, investigate and resolve issues/defects with existing code.</li>
<li>Communicate status and next steps to all partners (internal, carrier, client, broker, etc.) throughout the lifecycle of a case through constant updates to the active case.</li>
<li>Partner with Account Managers, Engineers, and client to determine best practices for the setup of the EDI.</li>
</ul><ul><li>Serve as a technical resource for Account Managers and Customer Service Representatives who may have questions regarding active connections/EDI.
</li><li>Participate in conference calls with clients, carriers, brokers, sales, and/or prospects with connection questions.</li>
<li>Maintain primary contact information for each third-party vendor with whom we have a connection.
</li><li>Work with these contacts to track new release dates for their systems, obtain updated file specifications, and identify the impact of any changes on existing connections.
</li><li>Make modifications to existing connection code as requested by client.
</li><li>Test connections to ensure accuracy of transmission of data.</li>
</ul><ul><li>Maintain comprehensive understanding of and take responsibility for continuous learning of new technologies and templates being introduced in the EDI/Connections environment.</li>
<li>Support monthly Open Enrollment renewals by updating files in Production and schedule &ldquo;OE&rdquo; files, which will especially be priority at year-end when ~70% of your book of business will be renewing their benefits.</li>
</ul>Behaviors:
<ul><li>Adaptability</li>
<li>Alignment</li>
<li>Collaboration</li>
<li>Ethics/Integrity</li>
<li>Innovation</li>
<li>Process &amp; Project Management</li>
<li>Results Orientation</li>
<li>Service Orientation / Client Focus</li>
</ul>Technical Skills:
<ul><li>Proficient in MS Excel skills such as creating pivot tables, v-lookups to compare files and data to identify discrepancies between two files.</li>
<li>Knowledge of Salesforce is helpful for case and project management.</li>
</ul>QUALIFICATIONS REQUIRED:
<ul><li>Experience working in a software and/or service company environment.</li>
</ul>Preference will be given to candidates who have the following:
<ul><li>1-2 years of benefits experience.</li>
<li>EDI experience</li>
</ul>A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

EDI Service Specialist I

Sentara Health

<div>
 
 City/State
 
 
 
 Norfolk, VA
 
 
 
 Work Shift
 
 
 
 Rotating
 
 
 
 Overview:
 
 
 
 
 
 Sentara is hiring a PRN/Flexi Pharmacy Technician II for our Outpatient Pharmacy "Meds to Beds" Program at Norfolk General Hospital in Norfolk, VA.
 
 
 
 
 
 Location:
 
 Norfolk General Hospital- Norfolk, VA
 
 
 
 Status:
 
 Flexi / PRN (8 hrs/week with opportunities to pick up additional hours)
 
 
 
 Shift:
 
 Rotating 8 hr Shifts
 
 
 
 Hours:
 
 8:45am-7:15pm
 
 
 
 Occasional Saturdays and Holidays
 
 
 
 Sentara To Home pharmacies are designed to help patients transition to home by assisting with medication needs before leaving the hospital. The program is designed to make the transition to home as simple and convenient as possible for patients and their families.
 
 
 At Sentara To Home, medications, home medical equipment, and other healthcare needs can be provided to be prepared after discharge.
 
 
 
 The Pharmacy Tech II : t
 
 
 ransition specialist that consults with patients about what they will need to have a successful recovery once leaving the hospital. Prior to the day of your discharge, the transition specialist will visit the patient's hospital room to discuss medication needs and self-care requirements. The transition specialist pharmacy technician will arrange for these purchases and coordinate any payment transactions at the bedside and discharge medications and home medical equipment can be delivered to the hospital room before leaving.
 
 
 
 
 The pharmacy tech performs the technician responsibilities in specialized areas of pharmacy practice under the direct supervision of a licensed pharmacist or licensed independent practitioner.
 
 
 
 <ul>
 <li>
 Demonstrates advanced technical skills and ownership of the work area
 </li>
 <li>
 Demonstrates the ability to competently work independently in defined specialized areas of pharmacy practice
 </li>
 <li>
 Training in an advanced Specialist Pharmacy Technician job functions
 </li>
 <li>
 Assumes local and/or system responsibility for assigned tasks related to advanced specialist job positions
 </li>
 <li>
 Participates in the training of new employees
 </li>
 <li>
 Fills and delivers medications under the supervision of a licensed pharmacist/licensed independent practitioner as required by specialty position
 </li>
 <li>
 Ensures adequate supplies are available for continuous patient care
 </li>
 <li>
 Triages and escalates any questions or issues outside the pharmacy technician's scope of practice as needed
 </li>
 <li>
 Uses appropriate systems for processing patient information
 </li>
 <li>
 Ensures quality assurance is maintained according to departmental and legal requirements
 </li>
 <li>
 Operates pharmacy equipment appropriately
 </li>
 <li>
 Training in an advanced Specialist Pharmacy Technician job functions
 </li>
 <li>
 In addition to the above job responsibilities, other duties may be assigned.
 </li>
 <li>
 A pharmacy technician license is required in the state of practice.
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 High School Diploma or Equivalent
 
 
 
 </li>
 </ul>
 
 Certification/Licensure
 
 
 
 <ul>
 <li>
 Virginia Pharmacy Tech License (Required)
 </li>
 <li>
 CPhT License (Received through the NHA or PTCB) (Required)
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2 Years Pharmacy Experience (Required)
 </li>
 <li>
 Transition Care Coordination, Case Management, Discharge Planning, Meds to Beds, Pharmacy to Home experience (Preferred)
 
 
 
 </li>
 </ul>
 Keywords: Pharmacy Tech, PTCB, NHA, Medication, Inpatient, Pharmacy, Pharmacy Technician, Compounding, Epic, Hospital, Retail Pharmacy, Meds to Beds, Outpatient, consult, prior authorization, Rx, , Sentara to home, transition specialist, medication therapy management, home health care, discharge planning, case management, care coordination, LinkedIn, Monster, Indeed, Talroo-Allied Health
 
 
 
 Benefits: Caring For Your Family and Your Career
 
 
 
 <ul>
 <li>
 Medical, Dental, Vision plans
 </li>
 <li>
 Adoption, Fertility and Surrogacy Reimbursement up to $10,000
 </li>
 <li>
 Paid Time Off and Sick Leave
 </li>
 <li>
 Paid Parental &amp; Family Caregiver Leave
 </li>
 <li>
 Emergency Backup Care
 </li>
 <li>
 Long-Term, Short-Term Disability, and Critical Illness plans
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 401k/403B with Employer Match
 </li>
 <li>
 Tuition Assistance &ndash; $5,250/year and discounted educational opportunities through Guild Education
 </li>
 <li>
 Student Debt Pay Down &ndash; $10,000
 </li>
 <li>
 Reimbursement for certifications and free access to complete CEUs and professional development
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Legal Resources Plan
 </li>
 <li>
 Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
 
 
 
 </li>
 </ul>
 Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!
 
 
 
 Sentara Norfolk General Hospital
 
 , located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.
 
 
 In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women&rsquo;s health, including a state-of-the-art neonatal intensive care unit.
 
 
 
 Sentara Health is an equal opportunity employer
 
 and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
 
 
 In support of our mission &ldquo;to improve health every day,&rdquo; this is a tobacco-free environment.
 
 
 
 For positions that are available as remote work,
 
 
 Sentara Health employs associates in the following states:
 
 
 
 Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
 
 
</div>

Outpatient Pharmacy Technician II (Flexi)

<div>
 
 City/State
 
 
 
 Norfolk, VA
 
 
 
 Work Shift
 
 
 
 Rotating
 
 
 
 Overview:
 
 
 
 
 
 Sentara is hiring an IV Sterile Compounding Pharmacy Technician at Norfolk General Hospital
 
 
 
 
 $5,000 Sign on Bonus for Qualified Candidates!
 
 
 
 Location:
 
 Norfolk General Hospital, Norfolk VA
 
 
 
 Status:
 
 Full Time (40 hrs/wk)
 
 
 
 Shift:
 
 Rotating - 10 Hr Shift (4 days per week)
 
 
 
 Hours:
 
 6am-11pm
 
 
 
 Weekend:
 
 Every Other Weekend
 
 
 
 Holiday Rotation
 
 
 
 
 The Specialty Pharmacy Tech performs the technician responsibilities in specialized areas of pharmacy practice under the direct supervision of a licensed pharmacist or licensed independent practitioner.
 
 
 
 Learn more about being an IV Tech at Norfolk General Hospital!
 
 
 <ul>
 <li>
 Demonstrates advanced technical skills and ownership of the work area
 </li>
 <li>
 Demonstrates the ability to competently work independently in defined specialized areas of pharmacy practice
 </li>
 <li>
 Training in an advanced Specialist Pharmacy Technician job functions
 </li>
 <li>
 Assumes local and/or system responsibility for assigned tasks related to advanced specialist job positions
 </li>
 <li>
 Participates in the training of new employees
 </li>
 <li>
 Fills and delivers medications under the supervision of a licensed pharmacist/licensed independent practitioner as required by specialty position
 </li>
 <li>
 Ensures adequate supplies are available for continuous patient care
 </li>
 <li>
 Triages and escalates any questions or issues outside the pharmacy technician's scope of practice as needed
 </li>
 <li>
 Uses appropriate systems for processing patient information
 </li>
 <li>
 Ensures quality assurance is maintained according to departmental and legal requirements
 </li>
 <li>
 Operates pharmacy equipment appropriately
 </li>
 <li>
 Training in an advanced Specialist Pharmacy Technician job functions
 </li>
 <li>
 In addition to the above job responsibilities, other duties may be assigned.
 </li>
 <li>
 A pharmacy technician license is required in the state of practice.
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 High School Diploma or Equivalent (Required)
 
 
 
 </li>
 </ul>
 
 Certification/Licensure
 
 
 
 <ul>
 <li>
 Virginia Pharmacy Tech License (Required)
 </li>
 <li>
 CPhT License (Received through the NHA or PTCB (Required)
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2 Years Pharmacy Experience (Required)
 </li>
 <li>
 1 Year IV or Sterile Compounding Experience (Required)
 
 
 
 </li>
 </ul>
 Keywords: Pharmacy Tech, PTCB, NHA, Medication, Pharmacy, Inpatient, Specialty, Pharmacy Technician, Compounding, Epic, Hospital, IV Tech, Sterile Compounding, Indeed, Monster, LinkedIn, Talroo-Allied Health, , Rx, omnicell, TPN, antibiotics, chemotherapy
 
 
 
 Benefits: Caring For Your Family and Your Career
 
 
 
 <ul>
 <li>
 Medical, Dental, Vision plans
 </li>
 <li>
 Adoption, Fertility and Surrogacy Reimbursement up to $10,000
 </li>
 <li>
 Paid Time Off and Sick Leave
 </li>
 <li>
 Paid Parental &amp; Family Caregiver Leave
 </li>
 <li>
 Emergency Backup Care
 </li>
 <li>
 Long-Term, Short-Term Disability, and Critical Illness plans
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 401k/403B with Employer Match
 </li>
 <li>
 Tuition Assistance &ndash; $5,250/year and discounted educational opportunities through Guild Education
 </li>
 <li>
 Student Debt Pay Down &ndash; $10,000
 </li>
 <li>
 Reimbursement for certifications and free access to complete CEUs and professional development
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Legal Resources Plan
 </li>
 <li>
 Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
 
 
 
 </li>
 </ul>
 Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!
 
 
 
 Sentara Norfolk General Hospital
 
 , located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.
 
 
 In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women&rsquo;s health, including a state-of-the-art neonatal intensive care unit.
 
 
 
 Sentara Health is an equal opportunity employer
 
 and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
 
 
 In support of our mission &ldquo;to improve health every day,&rdquo; this is a tobacco-free environment.
 
 
 
 For positions that are available as remote work,
 
 
 Sentara Health employs associates in the following states:
 
 
 
 Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
 
 
</div>

Pharmacy Technician I

City of Norfolk, VA

<div>
 
 Description
 
 
 
 Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
 
 
 The Department of Human Services (DHS) connects eligible citizens to federal, state and local resources for food, healthcare, childcare, cash assistance, workforce development, and energy and utility assistance. Some of the services we provide are Adult Protective Services, Services for at-risk youth and their families, Adoption and Foster Care, Resources for homeless families and individuals in Norfolk, college internships, Senior and Veterans assistance, and more.
 
 
 The DHS is seeking a Human Services Aide to support personnel in their duties through clerical work and researching client information. This position will also refer clients to other resources and information. Refers clients to other resources and information. The ideal candidate will possess the following: Knowledge necessary to understand basic operational, technical, or office processes, and review techniques, such as data collection and investigation.
 
 
 
 Department Hiring Salary: $42,016
 
 
 
 
 Essential Functions
 
 
 
 Essential functions include but are not limited to:
 
 
 <ul>
 <li>
 Assists personnel by entering data, performing clerical work, preparing correspondence, providing customer service and maintaining reports and records.
 </li>
 <li>
 Assists clients by providing services for bus passes, rent, clothing, shelter, emergency food and referrals to other services and information and transporting foster children and clients.
 </li>
 <li>
 Research client information by obtaining and verifying client information and processing new applications.
 </li>
 <li>
 Performs other related duties by providing transportation to clients, performing clerical duties and assisting caseworkers in various casework activities.
 </li>
 <li>
 Greet, welcome, and assist clients in a pleasant manner with a smile in person and while answering incoming calls.
 </li>
 <li>
 Print out forms necessary for continuation of benefits if not received in the mail.
 </li>
 <li>
 Assist supervisors and workers with printouts and mail left for clients.
 </li>
 <li>
 Direct clients on the appropriate box to drop off paperwork and the retrieval of applications for benefits.
 </li>
 <li>
 Assist operations with clients and necessary paperwork to obtain first time EBT cards, replacement cards, and IDS for those whose address is at our location.
 </li>
 <li>
 Receive letters and packages and distribute them to appropriate departments.
 </li>
 <li>
 Serve as back up to Front Desk
 </li>
 <li>
 Pulland retrieve SVESmonthly for Benefit Programs Specialists
 </li>
 <li>
 Transfer andassigning cases to appropriate units i.e. Long-Term Care, Age over 65, TANF, Pre-VIEW, Child Only, etc.
 </li>
 <li>
 Serveas back up for screening late renewals when assigned HSA is unavailable.
 </li>
 <li>
 Provide in the office printing forremote staff.
 </li>
 <li>
 Handle return mail and assist with employee receiving supplies.
 </li>
 <li>
 Answer incoming calls daily from 8:30am to 5:00pm.
 </li>
 <li>
 Retrieve missed telephone messages and return all calls within 24 hours.
 </li>
 <li>
 Maintain a current phone log of retrieved voicemail messages dates and times.
 </li>
 <li>
 Record all calls received in Laserfiche Form daily.
 </li>
 <li>
 Pick up, scan, and distribute all incoming documents every other hour.
 </li>
 <li>
 Retrieve documents faxed in on copiers.
 </li>
 <li>
 Assist with stamping, scanning, screening, and processing late renewals.
 </li>
 <li>
 RDE paper SNAP and Medicaid applications and scan the applications in to DMIS.
 </li>
 <li>
 Complete the hotline form and expedited screening form then upload the forms in to DMIS along with the paper SNAP application.
 </li>
 <li>
 The intake Human Services Aide request and retrieve SVES for BPS I, BPS II, and Senior BPS workers. Once received, the Human Services Aide scans the SVES in to DMIS.
 </li>
 <li>
 The intake Human Services Aide mail correspondence forms for remote workers. The BPS worker sends the Aide an email of the forms to mail to client.
 </li>
 <li>
 Monitoring the SNAP and Medicaid applications in the inbox.
 </li>
 <li>
 Transfer approves cases, that is transferred from other localities or from Cover of VA to the ongoing Human Services Aides, to be assigned to an ongoing worker.
 </li>
 <li>
 Assign pending SNAP and Medicaid applications, that was transferred to the Norfolk locality, to the BPS worker.
 
 
 </li>
 </ul>
 Education/Experience
 
 
 Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.
 
 
 
 No Experience Required.
 
 
 
 Additional Information &amp; Requirements
 
 
 
 Working Hours:
 
 Monday &ndash; Friday 8:30 a.m. &ndash; 5:00 p.m. (40 Hours/Week)
 
 
 <ul>
 <li>
 Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
 </li>
 <li>
 Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
 </li>
 <li>
 Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
 </li>
 <li>
 Retirement
 
 
 </li>
 </ul>
 If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
 
 
 If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
 
 
 <ul>
 <li>
 The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant&rsquo;s school of enrollment must be an accredited institution.
 
 
 </li>
 </ul>
 
 Note
 
 
 
 The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
 
 
 
 Non-City
 
 
 
 Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
 
 
 01
 
 
 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
 
 
 <ul>
 <li>
 I understand and will answer the following supplemental questions completely and thoroughly.
 
 
 </li>
 </ul>
 02
 
 
 Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 
 
 </li>
 </ul>
 03
 
 
 Are you a current or previous City of Norfolk employee?
 
 
 <ul>
 <li>
 Yes - I am a current City of Norfolk Employee
 </li>
 <li>
 Yes - I am a previous City of Norfolk Employee
 </li>
 <li>
 No - I am not a previous or current City of Norfolk employee
 
 
 </li>
 </ul>
 04
 
 
 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."
 
 
 05
 
 
 Please select the highest level of education you have completed.
 
 
 <ul>
 <li>
 High School Diploma/GED
 </li>
 <li>
 Some College (6 months or more)
 </li>
 <li>
 Vocational/Technical Degree
 </li>
 <li>
 Associate's Degree
 </li>
 <li>
 Bachelor's Degree
 </li>
 <li>
 Master's Degree or higher
 
 
 </li>
 </ul>
 06
 
 
 How many years of customer service experience do you possess?
 
 
 <ul>
 <li>
 No experience
 </li>
 <li>
 Less than 1 year of experience
 </li>
 <li>
 1-2 years of experience
 </li>
 <li>
 3-4 years of experience
 </li>
 <li>
 5 or more years of experience
 
 
 </li>
 </ul>
 07
 
 
 Briefly describe your customer service experience. If no experience, type N/A.
 
 
 08
 
 
 Do you have experience working in a confidential environment with sensitive information?
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 
 
 </li>
 </ul>
 09
 
 
 If you answered "Yes" to the previous question, please describe your experience working in an environment with sensitive information that required confidentiality. Type N/A, if you answered "No" to the previous question.
 
 
 10
 
 
 Please provide the name, email address, and phone number of your current or most recent supervisor
 
 
 11
 
 
 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
 
 
 12
 
 
 A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?
 
 
 <ul>
 <li>
 I have been convicted of a felony
 </li>
 <li>
 I have been convicted of a misdemeanor
 </li>
 <li>
 I have been convicted of a felony and a misdemeanor
 </li>
 <li>
 I have not been convicted of a felony or a misdemeanor
 
 
 </li>
 </ul>
 13
 
 
 If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.
 
 
 14
 
 
 Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 
 
 </li>
 </ul>
 15
 
 
 Please indicate your veteran status. (A copy of your long form DD-214 may be required)
 
 
 <ul>
 <li>
 I am not a Veteran
 </li>
 <li>
 I am a Veteran
 </li>
 <li>
 I am a Disabled Veteran
 </li>
 <li>
 Required Question
 </li>
 </ul>
</div>

Human Services Aide

The E. W. Scripps Company

<div>W T KR, T h e E . W . S c r i p p s C o m p a n y C B S a f fil i a t e i n N o r f o l k , V A , i s s e a r c h i n g f o r a Mu l t i m e d i a J o u r n a l i st to join our team. In this role, you will research, write, capture visual content, and edit compelling stories that resonate with our Hampton Roads community across multiple platforms.
<h1 class="jobSectionHeader">WHAT YOU'LL BRING:
</h1><ul><li>Receive assignment or evaluate news leads and news tips to develop story ideas.
</li><li>Gather and verify factual information regarding stories through interview, observation, and research.
</li><li>Organize material, determine slant or emphasis, and write story according to prescribed editorial style and format standards.
</li><li>Shoot video and still photos to illustrate stories.
</li><li>Edit, or assists in editing, videos for all multimedia platforms.
</li><li>Appear on television program when conducting taped interview or narration
</li><li>Give live reports from site of event or mobile broadcast unit.
</li><li>Work cooperatively with photographer assigned to story, if one is assigned.
</li><li>Assist news producer in preparing newscast.
</li><li>Assist online staff in preparing for multi media stories.
</li></ul><h1 class="jobSectionHeader">WHAT YOU'LL NEED:
</h1><ul><li>BS/BA in related discipline or equivalent years of experience preferred
</li><li>Generally, 3+ years of experience in related field preferred
</li></ul>WHAT YOU'LL DO:
<ul><li>Computer literacy required, including newsroom computer systems
</li><li>Videography and non-linear editing experience preferred
</li><li>Knowledge of broadcast quality camera equipment
</li><li>Edit video on Final Cut Pro editing systems, or similar equipment
</li><li>Strong broadcast and AP style writing skills
</li><li>Proficient at posting content to various websites
</li><li>Self-motivated and able to work in a fast-paced deadline-driven environment
</li><li>Must be able to lift up to 50 pounds
</li><li>Valid driver's license, good driving record, and ability to provide proof of insurance with the company required insurance limits
</li></ul><h2 class="jobSectionHeader">W H E R E Y O U ' L L L I V E , W O R K A N D P L A Y :
</h2>Norfolk, Virginia, is the heart of the vibrant Hampton Roads region, where history meets modern coastal living. As one of the world's largest naval bases, Norfolk offers a unique blend of military heritage and diverse culture. The city boasts beautiful waterfront views along the Elizabeth River, a thriving downtown arts district, and the renowned Chrysler Museum of Art.
Residents enjoy easy access to miles of Atlantic beaches in nearby Virginia Beach, the historic charm of Colonial Williamsburg, and outdoor adventures in the Great Dismal Swamp. The region's moderate climate allows for year-round outdoor activities, from kayaking and sailing to exploring scenic nature trails. With a growing culinary scene, professional sports, live music venues, and a strong sense of community, Norfolk provides an exceptional quality of life for those who call Hampton Roads home.
#LI-SM2
#LI-Onsite
<h1 class="jobSectionHeader">If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife &gt; My Info &gt; View Open Positions at Scripps.
</h1>SCRIPPS&rsquo; COMMITMENT TO A CULTURE THAT CREATES CONNECTION:
At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.
ABOUT SCRIPPS:
The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation&rsquo;s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation&rsquo;s largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households. Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: &ldquo;Give light and the people will find their own way.&rdquo;
As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.</div>

Multimedia Journalist, WTKR

Centurum

<div>
 
 
 Overview
 
 
 Centurum is seeking a highly skilled Commercial Broadband Satellite Program (CBSP) Specialist to support critical U.S. Navy shipboard communication systems. This role is essential to ensuring the readiness, reliability, and modernization of CBSP systems across the fleet. The ideal candidate will bring hands-on technical expertise, strong troubleshooting ability, and experience supporting shipboard RF communication systems. An active Secret clearance is required due to the sensitive nature of the work and direct support to Navy operations.
 
 
 
 Duties and Responsibilities
 
 
 <ul>
 <li>
 Provide full lifecycle CBSP Program of Record sustainment, modernization, and engineering support, including Modernization efforts, Software Loading, System Operation Verification Testing (SOVT), Pre-Installation Testing Check-Out (PITCO), Pre-Installation and Checkout (PICO), and support for Trouble Tickets and CASREPs
 </li>
 <li>
 Support Combat Systems, Command, Control, Communications, and Computer Readiness Assessment (C5RA), INSURV, System Grooms/Repairs, Total Ship&rsquo;s Readiness Assessment (TSRA), DGSIT, System Operational Testing (SOT), On-Board Technical Assist (OBTA), Distant Support, Technical Assist Visit Report (TAVR) preparation, and above-deck equipment refurbishment
 </li>
 <li>
 Conduct CONUS/OCONUS on-site technical assist visits to troubleshoot system issues, test and verify system performance, identify failed components, and support existing lab assets
 </li>
 <li>
 Provide on-site support for software installation and system turnover, including system production and assembly, testing, staging, shipping, installation, SOVT, training, and operational cutover
 </li>
 <li>
 Deliver clear task status updates and oral briefings to senior Navy personnel, and develop technical instructions, procedures, schematics, and system documentation
 </li>
 </ul>
 
 
 Required Skills and Experience
 
 
 
 Education:
 
 
 <ul>
 <li>
 Technical training in a relevant technical or engineering field, or formal electronics training from a Technical School or Class A/B Military Electronics or Communications School
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum of five years of hands-on Radio Frequency Communication Systems experience
 </li>
 <li>
 Demonstrated in-service sustainment engineering experience including design, development, testing, evaluation, and maintenance supporting Navy CBSP or comparable shipboard communication systems
 </li>
 </ul>
 
 
 Additional Requirements:
 
 
 <ul>
 <li>
 Active Secret Clearance
 </li>
 <li>
 Ability to distinguish colors, perform fine motor tasks, stand for extended periods, and lift or carry up to 50 lbs
 </li>
 <li>
 Strong communication skills in English, both written and verbal
 </li>
 <li>
 Ability to engage professionally and effectively with technical and management personnel
 </li>
 </ul>
 
 
 Specialized Experience
 
 
 <ul>
 <li>
 Candidates must show extensive hands-on experience with:
 </li>
 <li>
 Physical and functional network configuration
 </li>
 <li>
 Diagnostic and troubleshooting processes
 </li>
 <li>
 Current CBSP system variants and installations
 </li>
 <li>
 CBSP-specific test equipment
 </li>
 <li>
 Technical documentation and troubleshooting aids
 </li>
 <li>
 End-to-end architecture for each CBSP system variant
 </li>
 </ul>
</div>

Commercial Broadband Satellite Program (CBSP) Specialist

<div>ADP is hiring a Payroll Solutions Specialist.
<ul><li>Are you ready to join a company offering career advancement opportunities throughout your career journey?</li>
<li>Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?</li>
<li>Are you looking for an inclusive environment with a culture of collaboration and belonging?</li>
</ul>If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will join a high-performing team in ADP's Human Resources Outsourcing department that provides support and guidance in response to a wide variety of payroll and tax-related questions and issues presented by Client Payroll Administrators. You carry the weight of ADP's service reputation and client satisfaction in your hands.
Every day, you will utilize multiple tools and resources to develop accurate, comprehensive, and friendly responses to clients' inquiries regarding payroll practices and tax considerations. The nature of what you do every day will not change - your #1 goal is to help clients. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
<ul><li>Product Support. You will respond to client questions regarding our payroll and benefits products and provide application and product navigation support. Support activities can include: data maintenance, set up, configuration changes for multiple options (e.g., Vacation/Paid Time Off , Special Calculations, Time and Attendance schedule, 401k, and more) and new feature set up requests (e.g., Group Term Life, Health Savings Account, direct deposit calculations, Benefit Accruals, etc.).</li>
<li>Payroll Processing - Tax. You will assist clients with payroll processing and solve any issues that may arise. You will assist clients with tax changes for understanding, conduct research, and follow-up as needed. To ensure timely and accurate payroll and tax processing, you will provide timely communication to the correct parties for any updates, changes, or client issues. You will monitor Tax Registration Services via a report once the client is live and verify all jurisdictions are active. You will use online tools in your daily role to do your job.</li>
<li>Consultation. You will act as a trusted advisor to your clients and provide consultative support and recommendation on product optimization during status calls and other interactions.</li>
<li>Quarter and Year-End Support. During these periods, you will play a critical role where we resolve issues in partnership with our clients that surface in error prevention notices. Together, you will determine corrections and generate details on changes needed for processing additional payroll.</li>
<li>Reporting and Analysis. You will work on complex projects, including calculation updates, special reports, tax amendments, company set up, troubleshooting, and more. You will research historical data, determine adjustments, and use online tools to make corrections.</li>
<li>Collaborate and Communicate. You will collaborate with internal teams (401k, Flexible Spending Accounts, Tax, etc.) and possibly third-party vendors to identify and resolve issues and ensure that these services meet client expectations. You will escalate issues when necessary and communicate status and resolution to the client. You will also share upcoming changes with your clients that could impact them and address their concerns. You will create standard client documentation and update it regularly.</li>
</ul>TO SUCCEED IN THIS ROLE: Required Qualifications
<ul><li>At least two years of experience, OR</li>
<li>Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
</li><li>You will have occasional extended hours during peak seasons and may work 5 - 10 hours of overtime 6 - 8 weeks of the year.</li>
</ul>BONUS POINTS FOR THESE: Preferred Qualifications
<ul><li>High-level payroll knowledge, including payroll skills for processing client payrolls.</li>
<li>Basic knowledge of payroll tax principles and wage and hour laws.</li> 
</ul><div>YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
<ul><li>Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.</li>
<li>Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.</li>
<li>Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.</li>
<li>Continuously learn through ongoing training, development, and mentorship opportunities.</li>
<li>Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.</li>
<li>Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.</li>
<li>Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
</li><li>Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.</li>
</ul>What are you waiting for? Apply today!
</div>A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

Payroll Specialist

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