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assistant manager human resources

employee relations manager

Miral Experiences

<div>
 
 At Miral Experiences, we believe every employee contributes to shaping our culture and driving our success. We are seeking an
 
 Employee Relations Manager
 
 who will embody our values of integrity, trust, and collaboration. This role requires a people-focused HR leader who can balance compliance with empathy, ensuring fair, transparent, and consistent employee experiences across the organization.
 
 
 
 
 
 As a key member of the HR team, you will oversee employee relations practices and policies, provide strategic guidance to leadership, support managers in complex cases, and foster a workplace culture built on respect, engagement, and accountability. You will act as a trusted advisor to management while safeguarding compliance with UAE labor laws and organizational standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Employee Relations
 
 
 <ul>
 <li>
 Manage and advise on sensitive employee relations cases, including grievances, investigations, disciplinary actions, and terminations.
 </li>
 <li>
 Ensure fair, consistent, and timely resolution of cases in line with UAE labor law and company policies.
 </li>
 <li>
 Provide coaching and guidance to managers on handling employee issues effectively.
 </li>
 <li>
 Deliver ER-related training and awareness sessions to strengthen managerial capability and workplace culture.
 </li>
 <li>
 Track and analyze ER data to identify trends and recommend proactive solutions.
 </li>
 </ul>
 
 
 Policies &amp; Compliance
 
 
 <ul>
 <li>
 Review, update, and implement HR policies to ensure legal compliance, clarity, and accessibility.
 </li>
 <li>
 Partner with Legal and Compliance teams on high-risk cases and policy alignment.
 </li>
 <li>
 Communicate labor law changes and ensure they are reflected in company practices.
 </li>
 <li>
 Support internal audits and ensure adherence to governance frameworks.
 </li>
 </ul>
 
 
 Culture &amp; Engagement
 
 
 <ul>
 <li>
 Act as a cultural ambassador by promoting fairness, inclusion, and trust across employee interactions.
 </li>
 <li>
 Support HR initiatives related to employee engagement, well-being, and organizational development.
 </li>
 <li>
 Drive preventive initiatives, such as training programs, employee listening forums, and manager support tools.
 </li>
 </ul>
 
 
 
 
 
 Required Experience &amp; Competencies:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (Master&rsquo;s or HR certification preferred).
 </li>
 <li>
 7&ndash;10 years of progressive HR experience, with at least 4 years in employee relations.
 </li>
 <li>
 Strong knowledge of UAE labor law; wider GCC experience is an advantage.
 </li>
 <li>
 Proven track record in managing complex ER cases with discretion and professionalism.
 </li>
 <li>
 Excellent communication, negotiation, and conflict-resolution skills.
 </li>
 <li>
 Ability to influence and build trusted relationships across all organizational levels.
 </li>
 <li>
 Analytical and data-driven mindset, with sensitivity to employee experience.
 </li>
 <li>
 Fluent in English and Arabic.
 </li>
 </ul>
 
 
 Expected Skills &amp; Behaviors
 
 
 <ul>
 <li>
 Demonstrates integrity, discretion, and professionalism at all times.
 </li>
 <li>
 Builds credibility and trust with employees and leaders alike.
 </li>
 <li>
 Handles sensitive situations with empathy and fairness.
 </li>
 <li>
 Communicates clearly and effectively in high-stakes situations.
 </li>
 <li>
 Champions inclusiveness, transparency, and accountability.
 </li>
 <li>
 Continuously learns and adapts to evolving labor laws and HR practices.
 </li>
 </ul>
 
 
 
 
 Apply now and shape unforgettable experiences with our team.
 
</div>

Employee Relations Manager

YoSH

<div>Purpose of the Role:
We are seeking an experienced and dynamic HR Manager to serve as the operational anchor of our People function. This role is ideal for someone who thrives in a fast-paced, evolving environment, possesses deep knowledge of UAE labor law, and is passionate about creating a human-first HR function. Under the guidance of the Chief of People, Purpose &amp; Growth, you will take ownership of day-to-day HR operations while contributing to the design of an HR function that reflects our values and aspirations. If you believe HR can be a powerful force for dignity, growth, and care in the workplace.<h4 class="jobSectionHeader">
Key Responsibilities:</h4>
People Operations:<ul>
<li>
Take full ownership of day-to-day HR operations and ensure seamless implementation across the employee lifecycle.</li>
<li>Manage core HR processes, including onboarding, off boarding, contracts, employee records, and leave management.</li>
<li>Ensure strict compliance with UAE labor law and maintain up-to-date internal HR policies and practices.</li>
<li>Collaborate with internal stakeholders (e.g., legal, finance) to ensure smooth execution of people-related processes.</li>
<li>Support the development of HR systems and infrastructure with a focus on future-readiness (e.g., compensation processing, workforce analytics).</li>
</ul>
People Relations &amp; Culture:<ul>
<li>
Act as a trusted point of contact for employees, handling questions, feedback, and concerns with professionalism and empathy.</li>
<li>Promote and implement HR policies to reinforce a respectful and values-aligned culture.</li>
<li>Serve as a cultural ambassador, fostering an environment of inclusion, shared accountability, and respect.</li>
<li>Design and implement employee wellbeing and recognition initiatives that align with company values.</li>
</ul>
HR Programs &amp; Support:<ul>
<li>
Support the roll-out of performance management systems, including goal setting, feedback cycles, and evaluations.</li>
<li>Assist in compensation and benefits implementation, ensuring clarity on policies, classifications, and internal equity.</li>
<li>Coordinate recruitment logistics and ensure a smooth, values-driven hiring experience for candidates.</li>
</ul>
Collaborate on cross-functional HR projects, including training initiatives, internal communications, and development pathways.<h4 class="jobSectionHeader">
Experience &amp; Knowledge:</h4><ul>
<li>6 -10 years of experience in HR in the UAE.</li>
<li>Proven track record in managing the full employee lifecycle, including onboarding, visas, off boarding, payroll support, leave management, and contracts.</li>
<li>Experience in executing performance management, employee relations, and compensation/benefits frameworks.</li>
<li>Familiarity with implementing HR policies and building HR systems to support organizational growth.</li>
<li>Extensive experience in handling people relations and resolving HR issues with discretion.</li>
<li>Strong knowledge of UAE labor law and regulatory frameworks, ensuring compliance with labor laws and regulations.</li>
<li>Experience supporting both private and government-affiliated organizations.</li>
</ul>
Skills &amp; Mindset:<ul>
<li>
A people-first, action-oriented mindset with high emotional intelligence and empathy.</li>
<li>Strong interpersonal skills and the ability to connect with employees at all levels of the organization.</li>
<li>The ability to work with discretion in a diverse and dynamic environment.</li>
<li>Skilled in managing sensitive issues with maturity, confidentiality, and professionalism.</li>
<li>Precision in managing contracts, personnel files, and legal documentation.</li>
</ul>
Work Style:<ul>
<li>
Detail-oriented with a strong sense of reliability and follow-through.</li>
<li>Service-driven, always fostering a respectful and supportive workplace.</li>
<li>A team player who collaborates well under guidance and is open to feedback.</li>
<li>Skilled multitasker with the ability to prioritize tasks effectively.</li>
<li>A clear, empathetic communicator across all levels of the organization.</li>
<li>Able to handle conflict with discretion and professionalism.</li>
</ul>
Language:
Fluency in both Arabic and English is required.</div>

Human Resource Manager (UAE National)

Al Sahraa Group

<div>
 <ul>
 <li>
 Permanent
 </li>
 <li>
 Position: HR Manager
 </li>
 <li>
 Work Location: Abu Dhabi
 </li>
 <li>
 Immediately Joining
 
 
 
 </li>
 </ul>
 Job Overview:
 
 
 We are seeking an experienced HR Manager to join our team in Abu Dhabi. The ideal candidate will have a strong background in the construction, transport, manufacturing, or auction industries, and will be responsible for overseeing all aspects of human resources within our company. This is a full-time, permanent position with excellent benefits and opportunities for growth within our organization.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 - Develop and implement HR strategies and policies in line with the company's goals and objectives
 </li>
 <li>
 - Oversee the recruitment and onboarding process, ensuring the selection of top-quality candidates
 </li>
 <li>
 - Manage employee relations and provide guidance on HR-related issues
 </li>
 <li>
 - Develop and implement training and development programs to enhance employee skills and performance
 </li>
 <li>
 - Conduct performance evaluations and provide feedback to employees and managers
 </li>
 <li>
 - Ensure compliance with labor laws and regulations
 </li>
 <li>
 - Manage payroll and benefits administration
 </li>
 <li>
 - Maintain accurate and up-to-date employee records
 </li>
 <li>
 - Identify and address any HR-related issues or concerns within the company
 </li>
 <li>
 - Collaborate with department managers to develop and implement workforce planning strategies
 </li>
 <li>
 - Stay updated on industry trends and best practices in HR management
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 - Bachelor's degree in Human Resources, Business Administration, or a related field
 </li>
 <li>
 - Minimum of 10-15 years of experience as an HR Manager, preferably in the construction, transport, manufacturing, or auction industries
 </li>
 <li>
 - Strong knowledge of UAE labor laws and regulations
 </li>
 <li>
 - Experience in recruitment, performance management, and employee relations
 </li>
 <li>
 - Excellent communication and interpersonal skills
 </li>
 <li>
 - Proven ability to develop and implement HR strategies and policies
 </li>
 <li>
 - Strong organizational and time-management skills
 </li>
 <li>
 - Proficient in MS Office and HRIS systems
 </li>
 <li>
 - Fluency in English, both written and verbal
 
 </li>
 </ul>
</div>

HR MANAGER

EDN Investments

<div>
 
 We are seeking a proactive and detail-oriented&nbsp;
 
 HR Assistant Manager
 
 &nbsp;to support our growing Abu Dhabi based organisation. This role is ideal for someone who wants to deepen their HR expertise, manage key operational processes, and contribute to building a strong, people-focused company culture.
 
 
 
 
 🔍&nbsp;
 
 About the Role
 
 
 As the HR Assistant Manager, you will oversee essential HR operations including recruitment, onboarding, contracts, PRO coordination, HR documentation, and employee relations. You will work closely with senior leadership to ensure compliance with UAE Labour Law and maintain smooth, efficient HR workflows across the company.
 
 
 This position offers long-term growth for a driven HR professional looking to take the next step in their career.
 
 
 
 
 🔑&nbsp;
 
 Key Responsibilities
 
 
 Main Duties
 
 <ul>
 <li>
 Manage the end-to-end recruitment and onboarding process to ensure a seamless employee experience.
 </li>
 <li>
 Prepare and maintain employee contracts, offer letters, and HR documentation in line with UAE Labour Law.
 </li>
 <li>
 Coordinate with the company PRO for all visa, labour, and government processes.
 </li>
 <li>
 Support employee relations, performance reviews, and the full offboarding cycle with professionalism and confidentiality.
 </li>
 <li>
 Maintain accurate HR records and ensure compliance with legal and organisational policies.
 </li>
 </ul>
 
 
 
 
 Specific Duties
 
 <ul>
 <li>
 Keep HR databases up to date, including leave, visa expiry, and contract renewal tracking.
 </li>
 <li>
 Draft HR memos, letters, and internal communication.
 </li>
 <li>
 Prepare monthly payroll inputs (attendance, overtime, leave deductions).
 </li>
 <li>
 Manage medical insurance processes for staff and dependents.
 </li>
 <li>
 Support policy briefings, inductions, and HR-related training.
 </li>
 <li>
 Assist with audit preparation, staff file management, and compliance archiving.
 </li>
 <li>
 Track probation periods, appraisal schedules, and contract end dates.
 </li>
 <li>
 Provide administrative support to leadership and assist employees with HR inquiries.
 </li>
 <li>
 Contribute to HR process improvements and efficiency initiatives.
 </li>
 </ul>
 
 
 
 🎓&nbsp;
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant field.
 </li>
 </ul>
 
 
 
 🧠&nbsp;
 
 Experience
 
 <ul>
 <li>
 Minimum 3 years&rsquo; HR experience in the region.
 </li>
 <li>
 Experience with contract management, onboarding, and offboarding.
 </li>
 <li>
 Familiarity with UAE labour regulations, payroll inputs, and HR procedures.
 </li>
 </ul>
 
 
 
 🧩&nbsp;
 
 Knowledge &amp; Skills
 
 <ul>
 <li>
 Excellent English communication skills (Arabic is a plus).
 </li>
 <li>
 Strong interpersonal skills and ability to work in a multicultural environment.
 </li>
 <li>
 Solid understanding of UAE Labour Law and MOHRE requirements.
 </li>
 <li>
 Problem-solving mindset with the ability to adapt quickly.
 </li>
 <li>
 Competent with HR systems, CRM tools, and digital documents.
 </li>
 </ul>
 
 
 
 🌟&nbsp;
 
 Professional Attributes
 
 <ul>
 <li>
 Professional, approachable, and discreet.
 </li>
 <li>
 Calm and solution-oriented under pressure.
 </li>
 <li>
 Strong integrity and respect for confidentiality.
 </li>
 <li>
 Proactive mindset with a continuous improvement attitude.
 </li>
 </ul>
 
 
 
 🛡️&nbsp;
 
 Safeguarding Commitment
 
 
 EDN Investments is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to satisfactory references and police clearance.
 
</div>

Assistant Manager Human Resources

Aldar Education

<div>
 
 Job Description
 
 
 
 Aldar Education is currently seeking outstanding Managers &ndash; People &amp; Culture to join our American Curriculum school cluster across Abu Dhabi.
 
 
 This is an exciting opportunity to join the highly successful Aldar Education family of schools and to help shape the future of Abu Dhabi&rsquo;s leading school group.
 
 
 As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities. We offer a range of brands for all learners in our community, from nursery through to adult education. We offer the broadest choice of curricula. In the largest number of locations in Abu Dhabi.
 
 
 Starting with one school and 250 students in 2007, Aldar Education has grown into a highly sought-after education provider, now supporting over 38,000 students in 31 schools and a growing network of almost 5,000 educators, with over 100 nationalities, offering a wide range of curricula and ancillary services such as a Teacher Training Academy.
 
 
 Working collaboratively, our education network&rsquo;s purpose is to empower the next generation to shape our future, directly supporting the educational goals of Abu Dhabi&rsquo;s government. Today, Aldar Education&rsquo;s efforts are guided by the Abu Dhabi Economic Vision 2030 plan, which aims to build a sustainable knowledge-based economy through premium education.
 
 
 The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.
 
 
 Manager - P&amp;C will oversee and lead the HR function across multiple schools. This strategic business partner role requires balancing daily operational HR needs with long-term workforce planning and culture-building initiatives. The P&amp;C Manager will partner with School Principals and senior leadership teams to support all aspects of the employee lifecycle, while also ensuring alignment with Aldar Education&rsquo;s group-wide P&amp;C strategies and compliance standards.
 
 
 
 Responsibilities
 
 
 
 
 Main Duties:
 
 
 
 <ul>
 <li>
 Act as the lead HR business partner for multiple campuses.
 </li>
 <li>
 Provide strategic and operational HR support across the employee lifecycle.
 </li>
 <li>
 Lead workforce planning, recruitment, onboarding, and retention strategies.
 </li>
 <li>
 Guide school leaders on employee relations, performance enablement, and policy implementation.
 </li>
 <li>
 Ensure full compliance with UAE Labour Law, ADEK regulations, and Aldar Education policies.
 </li>
 <li>
 Manage HR systems, data accuracy, reporting, and compliance documentation.
 </li>
 <li>
 Champion employee engagement, wellbeing, inclusion, and Emiratization targets
 
 
 
 </li>
 </ul>
 
 Specific Duties:
 
 
 
 
 Strategic HR Partnership
 
 
 
 <ul>
 <li>
 Collaborate with school leadership to design and implement people strategies aligned to school priorities.
 </li>
 <li>
 Act as a strategic advisor to Principals on workforce challenges, resourcing, and succession planning.
 </li>
 <li>
 Represent assigned campuses in cluster-wide and group-wide P&amp;C initiatives and audits.
 </li>
 <li>
 Talent Acquisition &amp; Onboarding
 </li>
 <li>
 Lead end-to-end recruitment, including safer recruitment practices, interviews, and approvals.
 </li>
 <li>
 Ensure alignment with approved staffing and budget plans.
 </li>
 <li>
 Manage onboarding journeys: pre-arrival communication, ADEK pass and visa processes, induction, and system access.
 </li>
 <li>
 Liaise with HQ P&amp;C, Public Relations, and Government Relations to ensure full regulatory and immigration compliance.
 </li>
 <li>
 Performance Enablement &amp; Development
 </li>
 <li>
 Coordinate probation reviews and performance appraisal cycles in line with policy.
 </li>
 <li>
 Support Principals in identifying and addressing performance concerns.
 </li>
 <li>
 Update and align job descriptions with competency frameworks.
 </li>
 <li>
 Track and report on professional development and training activity.
 </li>
 <li>
 Employee Relations &amp; Compliance
 </li>
 <li>
 Lead investigations and manage employee relations cases with confidentiality and professionalism.
 </li>
 <li>
 Advise on disciplinary matters, grievances, and conduct concerns.
 </li>
 <li>
 Escalate high-risk or legal issues to HQ P&amp;C and Legal as appropriate.
 </li>
 <li>
 Maintain accurate and confidential ER records and trackers.
 </li>
 <li>
 HR Operations &amp; Administration
 </li>
 <li>
 Oversee day-to-day HR operations including time &amp; attendance, leave, staff files, and system updates.
 </li>
 <li>
 Issue employment contracts, contract renewals, salary letters, NOCs, and experience letters.
 </li>
 <li>
 Process staff exits, final settlements, and clearance documentation in coordination with HQ Payroll and School Ops.
 </li>
 <li>
 Maintain accurate organization charts and staffing reports across campuses.
 </li>
 <li>
 Data Management &amp; Reporting
 </li>
 <li>
 Monitor and report key HR KPIs including turnover, absence, Emiratization, recruitment activity, and compliance rates.
 </li>
 <li>
 Ensure HR systems reflect accurate headcount and staff movements.
 </li>
 <li>
 Provide ad hoc and scheduled reports to HQ P&amp;C and SLTs.
 </li>
 <li>
 Engagement, Wellbeing &amp; Inclusion
 </li>
 <li>
 Drive employee engagement through feedback channels, recognition initiatives, and inclusion programs.
 </li>
 <li>
 Partner with SLTs to address staff wellbeing and morale.
 </li>
 <li>
 Support implementation of Aldar Education&rsquo;s diversity and inclusion agenda.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Minimum Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration or a related field.
 </li>
 <li>
 Related industry qualification, of graduate level, for the assigned functional area(s).
 </li>
 <li>
 Recognized HR Qualification and/or professional subscription (eg CIPD) desirable
 
 
 
 </li>
 </ul>
 
 Minimum Experience:
 
 
 
 <ul>
 <li>
 Minimum 5 years in HR or Recruitment in any industry;
 </li>
 <li>
 Education industry experience is essential
 
 
 
 </li>
 </ul>
 
 Job Specific Knowledge &amp; Skills:
 
 
 
 <ul>
 <li>
 Proven knowledge of UAE Labour Law and ADEK/KHDA compliance requirements.
 </li>
 <li>
 Advanced computer skills, including Microsoft 360 suite, ERP (Oracle, SAP, MS Dynamics).
 </li>
 <li>
 Strong organizational and prioritisation skills.
 </li>
 <li>
 Fluent in English; Arabic is an advantage.
 </li>
 <li>
 Organized, detail-oriented, and proactive.
 </li>
 <li>
 Skilled in multi-tasking and handling pressure.
 
 
 
 </li>
 </ul>
 This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.
 
 
 
 Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.
 
</div>

Manager - People & Culture - Aldar Education

Green Land Catering Services LLC

Typist Job DescriptionJob Title: / Government Services &amp; Document Control Specialist Location: Abu Dhabi, UAE Reports To: General Manager / Administrative HeadJob SummaryThe Typist cum PRO is responsible for the efficient and accurate handling of all company documentation, particularly those requiring submission to UAE government entities. This dual role requires exceptional typing speed and precision for preparing official papers, combined with expert knowledge and execution of public relations activities, including visa processing, labor transactions, and licensing requirements in Abu Dhabi.Key Responsibilities1. Government Relations (PRO Services)<ul><li>Visa and Immigration Processing: Manage the end-to-end processing of employment visas, residency permits, renewals, cancellations, and status changes for all employees through ICP/GDRFA and other relevant government portals.</li><li>Labour Services: Handle all transactions with the Ministry of Human Resources and Emiratisation (MOHRE), including labor contracts, work permits, and establishment card renewals.</li><li>Company Licensing: Manage the renewal and modification of all company trade licenses, commercial registrations, and permits with the Department of Economic Development (DED) and Free Zone authorities.</li><li>Document Attestation: Coordinate the submission and retrieval of official documents requiring government attestation, translation, and authentication.2. Typing, Documentation, and Data Management</li><li>Official Document Preparation: Accurately type, format, and prepare official letters, applications, contracts, and legal documents in both English and Arabic as required for government submission.</li><li>Database Entry: Maintain and update records related to employee statuses, document expiry dates (passports, visas, licenses), and government fee payments in the company database.</li><li>Confidentiality: Handle all sensitive employee and corporate data with the highest level of confidentiality and discretion.</li></ul>Required Skills and QualificationsTechnical &amp; Professional Competencies<ul><li>Government Portal Expertise: Proven experience using UAE government portals (e.g., MOHRE/Tasheel, ICP/GDRFA/Amer, Abu Dhabi DED) is mandatory.</li><li>Language Proficiency: Excellent command of written and spoken English and Arabic is essential for official correspondence and interaction with government officials.</li><li>Software Proficiency: Expert knowledge of Microsoft Office Suite (Word, Excel, Outlook).</li></ul>Personal Attributes<ul><li>Local Knowledge: Strong understanding of Abu Dhabi&rsquo;s geography and governmental administrative processes.</li><li>Interpersonal Skills: Excellent relationship-building and communication skills to effectively liaise with government personnel.</li><li>Time Management: Exceptional organizational skills and ability to manage multiple complex visa and licensing processes simultaneously under strict deadlines.</li><li>Dependability: A proactive, disciplined, and highly dependable working style.</li></ul>Education and Experience<ul><li>High school diploma or equivalent; a certification in administrative services or public relations is preferred.</li><li>Minimum of 3-5 years of combined experience as a Typist and a PRO, specifically handling government services and corporate documentation in Abu Dhabi.</li></ul>Job Type: Full-time

Typist

Rixos

<div>Company Description 
Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.
Key Features:
Stunning Waterfront Setting:
Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.
Luxurious Accommodations:
Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
World-Class Dining:
Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.
State-of-the-Art Facilities:
Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.
Exceptional Service:
At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations. 
Job Description 
Position Summary:
Rixos Properties is seeking a dynamic Guest Relations Manager to lead the guest relations team in delivering personalized and memorable guest experiences. This role manages VIP services, handles guest feedback, and ensures guest satisfaction at all touchpoints..
Key Responsibilities:<ul><li>VIP Services: Manage VIP arrivals, departures, and special requests.</li><li>Guest Interaction: Address guest concerns and resolve issues promptly.</li><li>Team Leadership: Supervise and train guest relations team members.</li><li>Reporting: Monitor guest satisfaction scores and feedback trends.</li><li>Brand Standards: Ensure service delivery aligns with brand expectations..</li></ul> 
Qualifications 
Languages Required: Russian &amp; German
Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.
Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.
Food Safety &amp; Hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments.
Skills:<ul><li> 
Degree in Hospitality Management or related field.</li><li>Minimum 3 years in guest relations or front office management.</li><li>Excellent interpersonal and communication skills.</li><li>Proficiency in hospitality software systems..</li></ul> 
Additional Information 
<ul><li>
Competitive Salary and Compensation:<ul><li>
Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.</li></ul></li><li>
Training and Development Opportunities:<ul><li>
Access to training programs and development opportunities to enhance skills and advance within the company.</li></ul></li><li>
Career Advancement:<ul><li>
Opportunities for career growth and advancement within the Rixos Hotels group.</li></ul></li><li>
Health and Wellness Benefits:<ul><li>
Comprehensive health insurance coverage.</li></ul></li><li>
Employee Recognition Programs:<ul><li>
Recognition programs to acknowledge and reward outstanding performance and dedication.</li></ul></li><li>
Work-Life Balance:<ul><li>
Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.</li></ul></li><li>
Uniforms and Dress Code:<ul><li>
Provision of uniforms or dress code guidelines for a professional and cohesive appearance.</li></ul></li><li>
Social Events and Activities:<ul><li>
Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.</li></ul></li><li>
Transportation Services:<ul><li>
Transportation services.</li></ul></li><li>
Employee Wellness Programs:<ul><li>
Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.</li></ul></li></ul></div>

Guest Relations Manager

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