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employee relations officer

Cigna

YOUR JOB: Reporting to the Head of Talent, IH, the Employee Relations Officer will foster positive employee relationships, ensure compliance with labour laws and organizational policies across multiple regions, and address employee concerns in a culturally diverse and geographically dispersed workforce. The role requires expertise in global HR practices, conflict resolution, and knowledge of regional employment regulations, as well as strong communication and interpersonal skills. MAIN REPONSABILITIES: Employee Relations Strategy: <ul> <li>Develop and implement global employee relations strategies that align with Cigna International Health (IH) values and business objectives.</li> <li>Promote a positive workplace culture across diverse regions (eg: APAC, Europe, Middle East, and Africa) by proactively addressing employee concerns and fostering engagement.</li> </ul> Policy Development and Compliance: <ul> <li>Create global HR policies to ensure compliance with local labour laws and international standards.</li> <li>Audit and review grievance procedures and employee relations strategy to ensure adherence to relevant labor laws. </li> <li>Advise regional HRBPs and the IH HR leadership team on legal risks, workforce management, and cultural sensitivities.</li> </ul> Case Management: <ul> <li>Coordinate with regional HR teams to handle complex employee relations cases, including grievances, disputes, and disciplinary actions.</li> <li>Arrange meetings among involved parties to identify causes of conflicts and resolve them via a fair mediation process. </li> <li>Conduct fair, impartial investigations into workplace concerns while ensuring confidentiality and adherence to regional/ local legal standards.</li> </ul> Training and Support: <ul> <li>Coordinate with the IH Learning and Development team to conduct training for both employees and managers, ensuring they have the resources to drive positive employee relations.</li> <li>Support managers and leaders in effectively managing their teams, addressing concerns, and fostering collaborative relationships.</li> </ul> Data and Reporting: <ul> <li>Analyse trends in employee relations data to identify potential risks and areas for improvement.</li> <li>Provide regular reports to the IH HR Leadership team on case outcomes, regional compliance issues, and overall areas for improvement in employee engagement.</li> </ul> Global Collaboration: <ul> <li>Work closely with regional HR teams, legal advisors, and external consultants to address complex issues and maintain consistency across regions.</li> <li>Act as a liaison between the enterprise team and IH HR Leadership to ensure alignment of overarching goals and strategies.</li> </ul> SKILLS AND KNOWLEDGE NEEDED Education Level: <ul> <li>Bachelor s degree in Employment Law, or a related field.</li> </ul> Specific Knowledge &amp; experience: <ul> <li>Minimum 8 to 10 years of experience in employee relations, including a global or regional role.</li> <li>Strong knowledge of international labour laws, regulations, and HR practices.</li> <li>Experience working in a multicultural and international/matrixed organization.</li> </ul> Skills: <ul> <li>Excellent communication, negotiation, and conflict-resolution skills.</li> <li>Proven ability to navigate complex, sensitive issues across cultural and regional boundaries.</li> <li>Strong analytical skills with the ability to interpret data and recommend actionable solutions.</li> <li>Proficient in HR software, case management tools, and Microsoft Office Suite.</li> <li>Fluency in additional languages is a plus.</li> </ul> Key Competencies: <ul> <li>Cultural sensitivity and adaptability</li> <li>High level of discretion and confidentiality</li> <li>Ability to work independently and manage multiple priorities in a fast-paced environment</li> <li>Strong attention to detail and problem-solving abilities</li> </ul> Travel Requirements: <ul> <li>Occasional international travel to regional offices as required.</li> </ul>

International Health Employee Relations Officer

The Cigna Group

<div>ABOUT US:
Cigna Healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability, integrated capabilities, and connected, personalized solutions that advance whole-person health.
Cigna&rsquo;s mission is to help our customers improve their health, well-being, and sense of security by providing access to care. With our whole health approach, we&rsquo;re focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. Our employer promise is to remain steadfast in our commitment to fostering growth and improving lives by offering meaningful work within a positive, inclusive culture that prioritizes our colleagues. We champion teamwork and collaboration and empower our people with cutting-edge technology to drive efficiency and amplify their impact in everything we do. Together we strive to create an environment where every individual thrives and contributes to meaningful change.
YOUR JOB:
Reporting to the Head of Talent, IH, the Employee Relations Officer will foster positive employee relationships, ensure compliance with labour laws and organizational policies across multiple regions, and address employee concerns in a culturally diverse and geographically dispersed workforce. The role requires expertise in global HR practices, conflict resolution, and knowledge of regional employment regulations, as well as strong communication and interpersonal skills.
MAIN REPONSABILITIES:
Employee Relations Strategy:<ul><li>
Develop and implement global employee relations strategies that align with Cigna International Health (IH) values and business objectives.</li><li>
Promote a positive workplace culture across diverse regions (eg: APAC, Europe, Middle East, and Africa) by proactively addressing employee concerns and fostering engagement.</li></ul>
Policy Development and Compliance:<ul><li>
Create global HR policies to ensure compliance with local labour laws and international standards.</li><li>
Audit and review grievance procedures and employee relations strategy to ensure adherence to relevant labor laws.</li><li>
Advise regional HRBPs and the IH HR leadership team on legal risks, workforce management, and cultural sensitivities.</li></ul>
Case Management:<ul><li>
Coordinate with regional HR teams to handle complex employee relations cases, including grievances, disputes, and disciplinary actions.</li><li>
Arrange meetings among involved parties to identify causes of conflicts and resolve them via a fair mediation process.</li><li>
Conduct fair, impartial investigations into workplace concerns while ensuring confidentiality and adherence to regional/ local legal standards.</li></ul>
Training and Support:<ul><li>
Coordinate with the IH Learning and Development team to conduct training for both employees and managers, ensuring they have the resources to drive positive employee relations.</li><li>
Support managers and leaders in effectively managing their teams, addressing concerns, and fostering collaborative relationships.</li></ul>
Data and Reporting:<ul><li>
Analyse trends in employee relations data to identify potential risks and areas for improvement.</li><li>
Provide regular reports to the IH HR Leadership team on case outcomes, regional compliance issues, and overall areas for improvement in employee engagement.</li></ul>
Global Collaboration:<ul><li>
Work closely with regional HR teams, legal advisors, and external consultants to address complex issues and maintain consistency across regions.</li><li>
Act as a liaison between the enterprise team and IH HR Leadership to ensure alignment of overarching goals and strategies.</li></ul>
SKILLS AND KNOWLEDGE NEEDED
Education Level:<ul><li>
Bachelor&rsquo;s degree in Employment Law, or a related field.</li></ul>
Specific Knowledge &amp; experience:<ul><li>
Minimum 8 to 10 years of experience in employee relations, including a global or regional role.</li><li>
Strong knowledge of international labour laws, regulations, and HR practices.</li><li>
Experience working in a multicultural and international/matrixed organization.</li></ul>
Skills:<ul><li>
Excellent communication, negotiation, and conflict-resolution skills.</li><li>
Proven ability to navigate complex, sensitive issues across cultural and regional boundaries.</li><li>
Strong analytical skills with the ability to interpret data and recommend actionable solutions.</li><li>
Proficient in HR software, case management tools, and Microsoft Office Suite.</li><li>
Fluency in additional languages is a plus.</li></ul>
Key Competencies:<ul><li>
Cultural sensitivity and adaptability</li><li>
High level of discretion and confidentiality</li><li>
Ability to work independently and manage multiple priorities in a fast-paced environment</li><li>
Strong attention to detail and problem-solving abilities</li></ul>
Travel Requirements:<ul><li>
Occasional international travel to regional offices as required.</li></ul>
WHAT WE OFFER:
Compensation and Benefits:<ul><li>
Competitive salary based on experience.</li><li>
Comprehensive benefits package, including health insurance, and professional development opportunities.</li><li>
Flexible working hours to accommodate global collaboration.</li></ul>
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

Accor Group

The People and Culture Officer plays a key role in fostering a positive workplace culture, attracting top talent, and ensuring that all HR processes support employee well-being and organizational growth. The position requires strong interpersonal skills, knowledge of UAE labor law, and a genuine passion for people development in the hospitality industry.
Key Responsibilities
<ul>
<li>Manage the full recruitment process, including sourcing, interviewing, and onboarding of new hires.</li>
<li>Design and execute employee engagement programs to maintain a motivated and inclusive workforce.</li>
<li>Coordinate performance review cycles and provide support to managers and team members.</li>
<li>Develop and implement training and career development initiatives to enhance employee skills.</li>
<li>Address employee relations issues with professionalism, confidentiality, and fairness.</li>
<li>Support management in developing and executing retention strategies.</li>
<li>Maintain accurate employee records and ensure full compliance with UAE labor laws.</li>
<li>Analyze HR data and provide actionable insights to guide strategic decision-making.</li>
<li>Promote diversity, inclusion, and Accor s Heartist culture across all departments.</li>
<li>Serve as an advisor to department heads on HR policies, disciplinary matters, and staff welfare.</li>
<li>Contribute to policy development, ensuring alignment with Accor s global HR standards.</li>
<li>Facilitate internal communications to reinforce employee engagement and transparency.</li>
</ul>

People and Culture Officer

Aldar Education

Be the primary point of contact for all school staff on HR queries, including contracts, terms and conditions, payroll, housing, HR policies and entitlements.
Support SLT in the effective attraction and recruitment of school-based staff.
Manage the onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE.
Coordinate and manage employee exit processes, liaising with the Operations teams.
Specific Duties:
Talent Acquisition &amp; Onboarding
<ul>
<li>Utilise Oracle (or other ATS) to advertise and manage vacancies and candidate lifecycles.</li>
<li>Advertising, screening, shortlisting, interview management and candidate tracking for all school staff in support of the Heads of School.</li>
<li>Conduct pre-employment safer recruitment checks for all staff, including references and suitability/police clearances and ensure appropriate follow-up based on each case.</li>
<li>Coordinate new starter induction in school, and ensure communication takes place pre-employment.</li>
<li>Manage the onboarding of school-based staff, liaise with IT for relevant systems/email set-up and processing staff ID cards.</li>
<li>Coordinate ADEK pass applications and processing for new staff, ensuring clarity of timelines and providing guidance and support where required.</li>
<li>Coordinate the visa and work permit applications and processing for new staff, ensuring they are aware of their requirements, in line with group-wide guidance and in collaboration with the HQ HR &amp; Public Relations teams.</li>
<li>Ensure the school s recruitment activity is in line with the staffing headcount.</li>
<li>Create and issue offer letters, contracts, contract renewals and associated documentation in line with the group-wide terms and conditions and policies.</li>
<li>Responsible for booking any flights/hotel and raising relevant PRs.</li>
<li>Responsible for updating and maintaining accurate data for On-boarding new staff.</li>
</ul>
Performance Enablement:
<ul>
<li>Coordinate the school s probationary processes in accordance with group-wide policies and processes.</li>
<li>Coordinate performance review and appraisal cycles in accordance with group-wide policies and processes to support the SLT in achieving a high-performance culture.</li>
<li>Track and provide reports to HQ HR on all key performance cases.</li>
<li>Professional development monitor, book and track PD for school staff and provide reports as requested by the SLT, School Ops Manager and HQ HR HR Operations.</li>
</ul>
HR Operations:
<ul>
<li>Health Insurance applications, renewals, cancellations and associated management for all school staff in coordination with HQ Public Relations team.</li>
<li>Management and reporting of staff time and attendance, including managing the time and attendance systems.</li>
<li>Responsible for issuing NOCs and other relevant staff letters (e.g. Bank, Government, Immigration, experience letters etc).</li>
<li>Keep the School s organization chart up to date and ensure that HQ are aware of any changes.</li>
<li>HR KPIs - collate people metrics based on the Aldar Education HR KPI requirements and provide reports on a monthly and ad-hoc basis, including but not limited to absence, turnover, PD, recruitment activity, disciplinary and performance management cases, compliance rates (visas and ADEK pass etc).</li>
<li>Process exiting staff as leavers and ensure all associated exit procedures are completed, including liaison with HQ payroll for the calculations of full and final settlements, and associated housing closeout procedures.</li>
<li>Responsible for ensuring all resigned staff have correct acknowledgement letter and all relevant documents collated.</li>
<li>Maintain up to date confidential employment records and staff files on site at school.</li>
<li>Maintaining HR systems and ensuring they accurately reflect the staffing within the school.</li>
<li>Monitor and maintain CTC, ensuring agreed headcount is correct.</li>
<li>Participate in group-wide HR meetings in order to share knowledge, best practice and to ensure consistency within group standards.</li>
</ul>
Employee Relations:
<ul>
<li>Support the SLT with investigations and disciplinary management of staff, ensuring accurate records of cases are kept within confidential employment files.</li>
<li>Provide advice, counsel and guidance to employees on relevant issues and escalate to SLT or HQ HR where required.</li>
<li>Provide support to SLT in managing informal ER cases in accordance with group-wide policies and standards.</li>
</ul>
Any other duties as reasonably expected.

HR Officer

Naffco

<div></div><div>Experience: 4 - 9 yrs. | Opening: 1
 
Education:Any Graduation, MBA/PG Diploma in Business Mgmt(HR/Industrial Relations) 
Nationality: Any Nationality 
Industry Type:Industrial Products / Heavy Machinery 
Functional Area:HR / Human Relations / Industrial Relations Oct 28,2025 
<div><div>
</div></div><div></div><h3 class="jobSectionHeader">Job Description</h3>
<div>1. Employee Welfare &amp; Engagement<ul><li>
Implement and monitor staff welfare programs, initiatives, and activities.</li><li>
Plan and organize employee engagement events, recognition programs, and health initiatives.</li><li>
Serve as a point of contact for employee grievances, welfare-related queries, and support services.</li><li>
Conduct periodic employee satisfaction surveys and follow-up actions.</li></ul>
2. Insurance Administration<ul><li>
Manage employee insurance programs (health, life, accident, etc.) and liaise with insurance providers.</li><li>
Ensure timely renewals, claims processing, and resolution of insurance-related issues.</li><li>
Maintain accurate records of all employee insurance coverage and claims.</li></ul>
3. HR Operations &amp; Compliance<ul><li>
Support HR in implementing company policies and procedures related to welfare and benefits.</li><li>
Ensure compliance with labor laws, insurance regulations, and internal HR policies.</li><li>
Assist in onboarding and exit formalities with a focus on welfare and benefits.</li><li>
Prepare reports on employee welfare, insurance claims, and related metrics.</li></ul>
4. Coordination &amp; Reporting<ul><li>
Liaise with internal departments and management regarding welfare programs and insurance updates.</li><li>
Provide guidance and support to employees on insurance benefits, entitlements, and claims.</li><li>
Maintain confidentiality of employee records and sensitive HR information.</li></ul>
</div><div><h3 class="jobSectionHeader">Desired Candidate Profile</h3>
<div><ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>
2&ndash;5 years of HR experience, preferably in employee welfare, benefits, or insurance administration.</li><li>
Good knowledge of UAE labor law and insurance regulations (if applicable).</li></ul>
</div>Keyword: HR Welfare Specialist,Staff Welfare,Benefits Officer,Employee Wellbeing Officer,HR Compliance,HR &amp; Benefits Analyst,Insurance Administration,Benefits and Welfare Coordinator,HR Benefits Specialist</div></div>

HR Officer – Staff Welfare & Insurance

Arab Contractors (Dubai) LLC

<h4>1. Administration & Employee Record Management</h4><ul><li>HRIS/File Maintenance: Accurately update and maintain all employee records, both electronic (in the HRIS/ERP system) and physical files, ensuring data integrity and confidentiality for all staff, including site workers and office personnel.</li><li>Documentation Processing: Prepare, process, and file all HR-related documents, including employment contracts, warning letters, salary certificates, NOCs (No Objection Certificates), and internal memorandums.</li><li>Reporting: Assist the HR Officer/Manager in preparing regular and ad-hoc HR reports, such as headcount reports, attendance summaries, visa status reports, and leave balances.</li><li>Correspondence: Manage and respond to routine employee inquiries regarding HR policies, leaves, and basic benefits.</li></ul><h4>2. Government Relations & Visa Processing Support (PRO Support)</h4><ul><li>Visa/Labor Documentation: Assist in the coordination of all employment-related government formalities, including processing and tracking of employment visas, residence permits, labor contracts, and Emirates IDs for new hires and current employees.</li><li>Renewals & Cancellations: Proactively track and follow up on the expiry dates for employee visas, passports, labor permits, and health cards, coordinating with the Public Relations Officer (PRO) and employees to ensure timely renewals.</li><li>Medical & Insurance: Coordinate employee medical check-ups and assist in the enrollment and cancellation procedures for group medical insurance.</li></ul><h4>3. Recruitment & Onboarding</h4><ul><li>Recruitment Administration: Assist the recruitment team with administrative tasks, such as posting job advertisements, maintaining the applicant database, scheduling interviews, and communicating with candidates.</li><li>New Joiner Formalities: Prepare new hire folders, ensure all necessary onboarding paperwork is complete, and assist in conducting the initial HR orientation for new employees.</li></ul><h4>4. Payroll Support & Attendance</h4><ul><li>Time & Attendance: Collect, verify, and input daily and monthly time and attendance records, particularly for site-based labor, ensuring accuracy for payroll processing.</li><li>Leave Management: Process and track employee leave requests (annual leave, sick leave, etc.) and maintain accurate leave balance records.</li><li>Data Preparation: Assist in collating and submitting all necessary payroll data (new hires, terminations, leaves, bonuses) to the payroll department on a monthly basis.</li></ul><h4>5. Employee Relations & Compliance</h4><ul><li>Policy Communication: Assist in communicating company policies and procedures to employees, addressing basic queries to ensure a clear understanding.</li><li>Grievance Support: Support the HR team in documenting and tracking employee relations matters, grievances, and disciplinary actions, maintaining strict confidentiality.</li></ul>

HR Assistant

Al Ansari Financial Services PJSC

We are looking for a detail-oriented and proactive Government Relations Officer to support Visa & Employee Services functions. In this key role, you will manage visa processing, work permits, contracts, and employee records, ensuring seamless HR Operations.

Government Relations Officer

Explore 2521+ Employee relations officer in Dubai this November. Find roles across top companies and apply now to boost your career.

2521 employee relations officer jobs IN Dubai

International Health Employee Relations Officer

International Health Employee Relations Officer

People and Culture Officer

HR Officer

HR Officer – Staff Welfare & Insurance

HR Assistant

Government Relations Officer