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engagement manager

Capgemini Invent

<div>
 
 
 About Capgemini Invent
 
 
 
 Capgemini Invent is a leading management consultancy that combines strategy, technology, data science, creative design, and engineering expertise with an inventive mindset. For over 50 years, we are the digital innovation, design, and transformation brand of the Capgemini Group. Capgemini Invent enables CxOs to envision and shape the future of their businesses.
 
 
 
 
 
 
 About the Role
 
 
 
 We are looking for a PMO Consultant/ PMO Governance Manager as part of Capgemini Invent&rsquo;s Business Technology team, to help clients manage diverse programs across various complexities, domains, and technologies. You will apply the Project Management standard practices and processes ensuring that the programs and projects are consistently following structured Project Management framework, and tooling, be it Agile, Waterfall or Hybrid.
 
 
 As part of client engagements, you will work closely with program leadership teams to design, establish and operate day-to-day program and governance structures tracking performance, status, and benefit realization across work streams. You will support a knowledgeable team with experience in planning, controlling, and executing complex programs and PMOs.
 
 
 
 
 
 
 Location
 
 : Bengaluru, Hyderabad, Pune, Mumbai
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &bull; Build collaborative relationships with stakeholders to understand their business and technology needs, often acting as an evangelist, mediator or thought leader.
 
 
 &bull; Lead and contribute to strategic transformation programs across geographies and business functions.
 
 
 &bull; Design Program roadmap, Project charter, Program Plan, Program operation and business process improvement.
 
 
 &bull; Design and implement project governance structures, policies, and procedures.
 
 
 &bull; Define project lifecycle stages, approval gates, and escalation paths.
 
 
 &bull; Develop KPIs and dashboards to track project health, resource utilization, variances and benefits realization aligned to business objectives and outcomes.
 
 
 &bull; Provide regular governance reports to senior leadership and stakeholders using structured cadences and executive dashboards to enable transparency, accountability, and timely decision-making.
 
 
 &bull; Driving change management and training initiatives within the programs.
 
 
 &bull; Champion digital enablement and intelligent automation, leveraging platforms like ServiceNow, Salesforce, Celonis, UiPath, and SAP S/4 HANA to drive scalable impact.
 
 
 &bull; Contribute to practice development, supporting RFP responses, sharing thought leadership, and fostering a high-performance transformation culture.
 
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 &bull;
 
 
 6-18 years of experience in consulting and program management
 
 
 .
 
 
 &bull; Expert with MS Office (MS Project, PowerPoint, Excel, Power BI), JIRA, Confluence, Smartsheet&rsquo;s.
 
 
 &bull; Strong executive presence and stakeholder management skills.
 
 
 &bull; Deep understanding of digital, IT-enabled, or enterprise transformation landscapes.
 
 
 &bull; Experience working in cross-cultural, virtual team environments.
 
 
 &bull; PMP, PRINCE2, or equivalent certifications preferred.
 
 
 &bull; Exposure to ServiceNow, Salesforce, SAP, Clarity or similar platforms is a plus.
 
 
 &bull; Strong analytical, communication, and problem-solving skills.
 
 
 &bull; Self-motivated learners who can adapt and contribute across sectors (Banking, Insurance, Automotive, Telecom, Healthcare) and technologies.
 
 
 
 
 
 
 Why Join Us?
 
 
 
 &bull; Work with global clients on high-impact transformation journeys
 
 
 &bull; Be part of a purpose-driven team within Capgemini Invent&rsquo;s fast-growing practice
 
 
 &bull; Collaborate across diverse teams to solve complex challenges
 
 
 &bull; Enjoy a supportive, learning-focused, and inclusive work culture
 
</div>

Engagement Manager

Weekday AI (YC W21)

<div>
 
 This role is for one of the Weekday's clients
 
 
 
 
 Salary range: Rs 700000 - Rs 900000 (ie INR 7-9 LPA)
 
 
 
 Min Experience: 3 years
 
 
 Location: Bengaluru, Gurugram
 
 
 JobType: full-time
 
 
 We are building AI-powered agents for e-commerce businesses that enhance customer engagement and drive conversions across digital touchpoints such as websites, mobile apps, WhatsApp, and email. These AI agents replicate the experience of a top-performing in-store salesperson&mdash;welcoming customers, understanding their needs, recommending the right products, and guiding them toward successful purchases using Generative AI and Machine Learning.
 
 
 We are looking for a
 
 Customer Success Manager
 
 who is deeply customer-centric, solution-oriented, and passionate about driving product adoption and long-term customer value. In this role, you will be a key partner to customers, ensuring they achieve measurable outcomes while maximizing the impact of the platform. This position offers the opportunity to help shape customer success processes in a fast-growing SaaS environment.
 
 
 
 Requirements
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Act as the primary point of contact for assigned customers throughout their lifecycle, from onboarding to renewal.
 </li>
 <li>
 Ensure customers successfully adopt the platform and achieve their desired business outcomes.
 </li>
 <li>
 Proactively identify customer challenges and provide solutions to improve product usage and satisfaction.
 </li>
 <li>
 Drive customer engagement, retention, and expansion through value-focused interactions.
 </li>
 <li>
 Collaborate closely with Product, Engineering, Sales, and Support teams to resolve issues and improve customer experience.
 </li>
 <li>
 Track customer health metrics, usage trends, and success KPIs to identify risks and opportunities.
 </li>
 <li>
 Gather and share customer feedback to influence product enhancements and roadmap decisions.
 </li>
 <li>
 Manage onboarding plans, success milestones, and ongoing success initiatives using structured project management approaches.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong verbal and non-verbal communication skills with the ability to build trust and long-term relationships.
 </li>
 <li>
 Excellent customer relationship management and stakeholder engagement abilities.
 </li>
 <li>
 Proven problem-solving mindset, including analytical, creative, and root-cause problem-solving skills.
 </li>
 <li>
 Ability to collaborate across teams to resolve complex customer issues.
 </li>
 <li>
 Solid analytical skills to interpret data and drive insights.
 </li>
 <li>
 Experience with project management methodologies, including Agile frameworks.
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced SaaS environment.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 Customer Success
 
 
 SaaS
 
 
 Communication
 
 
 Customer Relationship Management
 
 
 Problem Solving
 
 
 Cross-functional Collaboration
 
 
 Project Management
 
 
 Agile
 
 
 Analytical Thinking
</div>

Customer Success Manager

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 National Office &ndash; Analyst/ Consultant, Engagement Financial Advisor (EFA Analyst)
 
 
 
 
 Engagement Financial Advisors:
 
 
 
 Deloitte's Engagement Financial Advisor team is comprised of professionals specializing in project and account operations serving as a focal point for aspects of engagement, program, and account management control. Engagement Financial Advisors provide engagement management knowledge for the entire project management team(s) by assisting with initiating and controlling organization and logistical aspects of projects. Their greatest value, however, is in the understanding and application of engagement business and financial processes, both to individual projects and to client accounts.
 
 
 
 Work you&rsquo;ll do
 
 
 
 As an Analyst, Engagement Financial Advisor (EFA), you will assist project leadership in managing revenue and margins by emphasizing cost of delivery that affects overall engagement profitability. In addition, you will:
 
 
 <ul>
 <li>
 Maintain compliance with clients&rsquo; policies, perform internal financial analysis including budgeting, forecasting, and cost variance analysis, and help manage projects&rsquo; billing and receivables process.
 </li>
 <li>
 Monitor project performance and determine improvement areas by developing key performance indicators and frequently communicate with the project team, finance department, and other project stakeholders to keep projects on track and within the scope of cost.
 </li>
 <li>
 Team and collaborate with other EFAs across the practice, including our practitioners in USA.
 
 
 </li>
 </ul>
 As a Consultant, Engagement Financial Advisor (EFA), you will be responsible for supporting one or more engagement teams through successful management of the financial analysis and reconciliation processes and the implementation of engagement management controls. In addition, in this role you will:
 
 
 <ul>
 <li>
 Be responsible for supporting one or more project/engagement teams through successful management of the financial analysis and reconciliation process and the implementation of project management control
 </li>
 <li>
 Prepare budgets and forecasts to project and track financial metrics such as revenue, expense, etc.
 </li>
 <li>
 Interact periodically with senior level internal, and sometimes external, clients to present various analyses, discuss recommendations and provide project financial advice
 </li>
 <li>
 Track expenditures and perform the client bill and receivable collection functions
 </li>
 <li>
 Perform and manage project management office (PMO) functional tasks and perform day-to-day contract management activities
 </li>
 <li>
 Understand and utilize standard processes for project management, quality management, and risk management
 </li>
 <li>
 Contribute to the growth and development of the overall EFA team through active involvement in one or more practice initiatives
 
 
 </li>
 </ul>
 
 Job location
 
 &ndash;Hyderabad (4 days WFO- for first six of months of joining; following 7th month 2-3 days in office)
 
 
 
 Standard Office timing
 
 &ndash; 2PM to 11PM
 
 
 
 The Team
 
 
 
 Our Engagement Financial Advisor team, part of Deloitte Services LLP, helps clients define what they need and how it can be delivered. We work with clients to define their projects&rsquo; scope in as much detail as possible using advanced financial, budgeting, and forecasting techniques. We provide realistic cost estimates that account for projects&rsquo; phases and activities, people, materials, hardware, and software and produce the best- and worst-case estimates using leading-edge project and client management software to keep clients&rsquo; projects on track and on cost.
 
 
 
 Qualifications
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 2 - 7 years of experience
 </li>
 <li>
 B.A. / B.S. majoring in Accounting, Finance, Economics, or Business Management
 </li>
 <li>
 Proficiency with the entire Microsoft Office Suite, including intermediate to advanced Excel and PowerPoint skills
 </li>
 <li>
 Solid understanding of fundamental accounting and finance principles
 </li>
 <li>
 Strong oral and written communication skills, including excellent presentation skills
 </li>
 <li>
 Ability to work effectively, both independently and as a member of a team
 </li>
 <li>
 Attention to detail and ability to handle multiple tasks in a fast-paced environment
 </li>
 <li>
 Ability to "think outside the box" while identifying problems and developing creative solutions
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Experience working in a financial analysis role
 </li>
 <li>
 Experience with MS Access and MS Project applications
 </li>
 <li>
 Post Graduate degree
 
 
 </li>
 </ul>
 Lifestyle/Travel Guidelines:
 
 
 <ul>
 <li>
 Engagement Financial Advisors work at a minimum of 45 hours per week, and can often work in excess of that depending on need.
 </li>
 <li>
 At Deloitte, we have adopted a Hybrid Working Model. We expect that the majority of our professionals will reside within a commutable distance of their assigned office location in order to leverage the office facilities for project meetings, coaching and training sessions, collaboration or working from the office, when necessary.
 </li>
 <li>
 All candidates must be willing and able to travel as needed for their clients, however, depending on staffing needs, most positions are in-office-based with limited travel required.
 
 
 </li>
 </ul>
 
 How You&rsquo;ll Grow
 
 
 
 At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there&rsquo;s always room to learn. We offer opportunities to help sharpen skills, work with industry-leading talent on a daily basis, in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career, while delivering products and services to Fortune 500 clients. Explore Deloitte University, The Leadership Center.
 
 
 
 Benefits
 
 
 
 At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
 
 
 
 Deloitte&rsquo;s culture
 
 
 
 Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
 
 
 
 Corporate citizenship
 
 
 
 Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte&rsquo;s impact on the world.
 
 
 #EAG-Finance
 
 
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 300657
</div>

Analyst/ Consultant- Engagement Financial Advisor

Questhiring

<div>
 
 
 Job Description
 
 
 
 
 Role:
 
 Product Manager
 
 
 
 Experience:
 
 3&ndash;5 Years
 
 
 
 Role Overview
 
 
 
 We are looking for a
 
 Product Manager
 
 to define, build, and scale products that drive user engagement and business impact. You will own the product strategy and roadmap, work closely with cross-functional teams, and use data-driven insights to deliver high-quality features on time.
 
 
 
 Key Responsibilities
 
 
 
 &bull; Develop and own the product strategy and roadmap aligned with company goals
 
 
 &bull; Drive new feature development to increase user engagement through ideation, planning, optimization, and reporting
 
 
 &bull; Set clear goals and track deliverables to ensure timely and high-quality execution
 
 
 &bull; Use qualitative and quantitative data to derive insights and guide product decisions
 
 
 &bull; Create clear and concise PRDs defining problem statements, opportunities, success metrics, and execution plans
 
 
 &bull; Communicate product plans, progress, and insights to stakeholders across the organization
 
 
 
 Required Qualifications
 
 
 
 &bull; 3&ndash;5 years of experience in Product Management
 
 
 &bull; Strong understanding of product lifecycle management and agile development
 
 
 &bull; Proven ability to translate business needs into clear product requirements
 
 
 &bull; Data-driven mindset with strong analytical skills
 
 
 &bull; Excellent communication and stakeholder management skills
 
 
 
</div>

Product Manager

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
 
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Senior Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 
 Location: BLR
 
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Senior Manager &ndash; HRBP for Airport Operations acts as a strategic partner to operational leadership, aligning HR strategies with business goals to enhance workforce performance, compliance, and employee engagement in a dynamic airport environment.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Strategic HR Partnership
 
 
 <ul>
 <li>
 Collaborate with airport operations leadership to develop and implement HR strategies that support operational excellence.
 </li>
 <li>
 Act as a trusted advisor on workforce planning, talent management, and organizational design.
 </li>
 </ul>
 
 
 Talent &amp; Performance Management
 
 
 <ul>
 <li>
 Drive performance management processes and coach leaders on feedback and development.
 </li>
 </ul>
 
 
 
 
 
 Employee Relations &amp; Engagement
 
 
 <ul>
 <li>
 Manage employee relations cases, ensuring fair and consistent resolution.
 </li>
 <li>
 Foster a culture of engagement, inclusion, and continuous improvement.
 </li>
 </ul>
 
 
 Compliance &amp; Risk Management
 
 
 <ul>
 <li>
 Ensure HR practices comply with aviation regulations, labor laws, and internal policies.
 </li>
 <li>
 Partner with legal and compliance teams to mitigate risks.
 </li>
 </ul>
 
 
 Operational HR Excellence
 
 
 <ul>
 <li>
 Oversee HR operations including onboarding, payroll coordination, and benefits administration.
 </li>
 <li>
 Analyze HR metrics to inform decisions and improve processes.
 </li>
 </ul>
 
 
 Change Management &amp; Communication
 
 
 <ul>
 <li>
 Lead change initiatives related to organizational restructuring, policy updates, or technology implementations.
 </li>
 <li>
 Facilitate effective communication between HR and airport operational teams.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 MBA/PGDM in Human Resources or related field.
 </li>
 <li>
 10+ years of progressive HR experience, with at least 5 years in a business partnering role.
 </li>
 <li>
 Exposure to large-scale operations, preferably in aviation or a regulated industry.
 </li>
 <li>
 Experience in aviation, transportation, or large-scale operational environments preferred.
 </li>
 <li>
 Strong knowledge of labor laws, HR systems, and compliance frameworks.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 <ul>
 <li>
 Strategic thinking and business acumen.
 </li>
 <li>
 Strong interpersonal and influencing skills.
 </li>
 <li>
 Data-driven decision-making.
 </li>
 <li>
 Crisis management and adaptability.
 </li>
 <li>
 Proficiency in HRIS and analytics tools.
 </li>
 </ul>
 
 
</div>

ASSISTANT MANAGER – TALENT ACQUISITION

Value Point Systems Pvt Ltd

<div>
 
 Job Summary
 
 
 
 We are looking for an HR Generalist to oversee various HR functions, including employee relations, payroll support, compliance, and performance management. The ideal candidate should have strong interpersonal skills, a solid understanding of HR policies, and the ability to manage multiple HR responsibilities efficiently.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Onboarding:
 </li>
 <li>
 Manage the onboarding process, including documentation and induction programs.
 </li>
 <li>
 Coordinate with the reporting manager to understand staffing needs.
 </li>
 <li>
 Employee Engagement &amp; Relations:
 </li>
 <li>
 Act as a point of contact for employee queries and concerns.
 </li>
 <li>
 Organize employee engagement activities
 </li>
 <li>
 Payroll &amp; Attendance Management:
 </li>
 <li>
 Support payroll processing by ensuring accurate employee attendance and leave records.
 </li>
 <li>
 Assist in managing employee benefits, salary revisions, and reimbursements.
 </li>
 <li>
 Performance Management:
 </li>
 <li>
 Assist in the performance appraisal process and goal-setting activities.
 </li>
 <li>
 Work closely with managers to support employee development plans.
 </li>
 <li>
 HR Policies &amp; Compliance:
 </li>
 <li>
 Maintain and update HR policies, handbooks, and compliance records.
 </li>
 <li>
 Handle audits and documentation for compliance purposes.
 </li>
 <li>
 Learning &amp; Development:
 </li>
 <li>
 Work closely with managers and assist in planning development programs.
 </li>
 <li>
 Support employee career progression initiatives.
 
 
 </li>
 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/ Master&rsquo;s degree in Human Resources , Business Administration, or a related field.
 </li>
 <li>
 3  years of HR experience in a similar role.
 </li>
 <li>
 Strong understanding of HR functions, labor laws, and compliance.
 </li>
 <li>
 Excellent communication, problem-solving, and interpersonal skills.
 </li>
 <li>
 Experience with HRMS tools (e.g., Darwinbox ) is a plus.
 </li>
 <li>
 Ability to multitask and manage HR processes efficiently.
 
 
 </li>
 </ul>
 Why Join Us?
 
 
 <ul>
 <li>
 Opportunity to work in a dynamic HR environment.
 </li>
 <li>
 A collaborative and employee-friendly workplace.
 </li>
 <li>
 Career growth and development opportunities.
 
 
 </li>
 </ul>
 Location: Bangalore - VPTS, Bangalore, Karnataka, India
</div>

Senior Executive - HR Operations

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