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key account manager

<div>
 
 Jio is seeking applications from suitable candidates for the position of &ldquo;
 
 Key Account Manager.
 
 &rdquo; The position will be based in
 
 Bangalore.
 
 
 
 
 
 
 
 Education Required:
 
 
 
 Any Graduation (MBA preferred)
 
 
 
 
 
 
 Experience Required:
 
 
 
 5-12 years (must have at least 5 years of experience in B2B sales managing for strategic and growth account/Large clients)
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 
 Account Planning:
 
 Drive Revenue and
 
 
 develop/implement strategic account plans for key customers, identify upsell and cross-sell opportunities within existing accounts and monitor account performance and identify areas for improvement.
 </li>
 <li>
 
 Customer Relationship Management:
 
 Build and maintain strong relationships with key clients. Act as the main point of contact for client escalations and issue resolution. Conduct regular meetings with clients to understand their needs and address any concerns.
 </li>
 <li>
 
 Cross-functional Collaboration:
 
 Work closely with other departments such as Service Delivery, Care &amp; Assurance, Finance and Marketing to ensure seamless service experience to Customers.
 </li>
 <li>
 
 Customer Satisfaction:
 
 Monitor customer satisfaction metrics and take proactive steps to address any issues. Conduct regular customer surveys and feedback sessions to gather insights and improve service delivery
 </li>
 </ul>
 
 
 
 
 
 Key Deliverables
 
 
 <ul>
 <li>
 Incremental Revenue through new Customer acquisitions and new Products penetration in existing accounts.
 </li>
 <li>
 Revenue retention in existing accounts (Churn Management)
 </li>
 <li>
 Ensuring Superior customer experience by driving Project Delivery as per agreed timelines, first time right deliveries, Network / Product Services uptime as per agreed SLAs.
 </li>
 <li>
 Collections against billing (zero disputes)
 </li>
 <li>
 Statutory and Regulatory Compliances
 </li>
 </ul>
 
 
 
 
 
 Skill Set
 
 
 <ul>
 <li>
 Knowledge of industry and products.
 </li>
 <li>
 Strong work experience in B2B sales.
 </li>
 <li>
 Key Account Management Experience.
 </li>
 <li>
 Customer Focus and strong Problem-solving skills.
 </li>
 <li>
 Collaboration and Relationship building.
 </li>
 </ul>
 
 
</div>

Key Account Manager

BharatPe

<div>
 
 
 
 In this role, you have the opportunity to
 
 
 
 <ul>
 <li>
 Manage the entire process of on-boarding to deployment initially Account management,
 </li>
 <li>
 Merchant servicing and driving month on month transaction and GMV growth.
 </li>
 <li>
 Also, revisit the top transacting merchants on monthly basis and pass product and market feedback to the product team.
 </li>
 </ul>
 
 
 
 Responsibilities will include
 
 
 
 
 
 Functional Expertise
 
 
 <ul>
 <li>
 Identify the categories of offline merchants and micro - markets to focus on Onboard multiple accounts from different categories: Retail, pharma, healthcare, fashion and jewelry, automobile, hotels, food and beverages (regional chains, standalone, corporate cafeterias, college canteens, QSR chains), spas and salons.
 </li>
 <li>
 Responsible to acquire key merchants (Large standalone account, multiple store/MID account, city/regional chains) for payment solutions.
 </li>
 <li>
 Responsible for retention and cross sales of other products.
 </li>
 </ul>
 
 
 Interaction
 
 
 <ul>
 <li>
 Collaborate closely with the sales team to ensure a seamless transition from the sales process to account deployment.
 </li>
 <li>
 Liaise with cross functional teams to address requirements, resolve issues etc.
 </li>
 <li>
 Collaborate with product team to provide insights and feedback.
 </li>
 </ul>
 
 
 
 
 
 Problem Solving
 
 
 <ul>
 <li>
 Develop strategies for product enhancements and innovation.
 </li>
 </ul>
 
 
 
 
 
 
 To succeed in the role
 
 
 
 
 
 
 Impact
 
 
 
 <ul>
 <li>
 Drive month-on-month transaction and GMV growth to contribute in overall company profitability.
 </li>
 <li>
 Provide valuable market and product feedback to product team, enabling product enhancement and innovations.
 </li>
 </ul>
 
 
 
 
 
 
 Challenges &amp; Decisions
 
 
 
 <ul>
 <li>
 Facing market with a target.
 </li>
 <li>
 Balancing the diverse needs and expectations of key accounts.
 </li>
 <li>
 Identifying and resolving issues and conflicts.
 </li>
 <li>
 Collaborating with cross functional teams.
 </li>
 </ul>
 
 
 
 Qualification &amp; Experience (type &amp; industry)
 
 
 
 <ul>
 <li>
 Minimum 2 years of experience in sales and business development.
 </li>
 <li>
 Graduate / MBA with good academic record.
 </li>
 <li>
 Proficiency in Microsoft Excel is a added bonus.
 </li>
 </ul>
 
 
 
 
 
 
 Skills &amp; know-how
 
 
 
 <ul>
 <li>
 Candidates having experience in managing key accounts would be preferred.
 </li>
 <li>
 Exposure of working with leadership team.
 </li>
 <li>
 Good negotiation, communication and convincing skills.
 </li>
 <li>
 Go getter attitude with problem solving skills.
 </li>
 <li>
 Strong problem solving and analytical skills
 </li>
 <li>
 Strong stakeholder management &amp; strong project management skills
 </li>
 <li>
 Ability to handle ambiguity in role/ environment
 </li>
 </ul>
 
 
 
 Behaviors
 
 
 
 <ul>
 <li>
 Passion for sales and building a business from scratch.
 </li>
 <li>
 Drive and focus of a self-starter and great communicator.
 </li>
 <li>
 Patience for follow-through and respect for the sales rhythm.
 </li>
 <li>
 Great work ethic and love for responsibility of being individually empowered.
 </li>
 </ul>
 
 
 
</div>

IKEA

<div>
 
 WHO YOU ARE
 
 
 We have 2 roles that are open for Chennai and Bangalore.
 
 
 As a person you are passionate about people, business, IKEA&rsquo;s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people.
 
 &bull;	Good knowledge of Chennai and Bangalore region would be an added advantage.
 
 &bull;	Broad knowledge about key account management.
 
 &bull;	Candidates should have broad knowledge about legislations, requirements and compliance standards in the identified key B2B segments in the local market and have a broad knowledge about key account management.
 
 &bull;	Candidate should have experience in project management, analytical and numerical skills.
 
 &bull;	Should be motivated by the IKEA culture and values and the unique IKEA ranges by increasing customer value and thinking customer first.
 
 &bull;	Candidates should be energized by driving business growth and contributing to the overall success of IKEA through collaboration.
 
 &bull;	The candidate should have the ability to understand the complexity of IKEA business and the role of Sales as an integrated part of the business, prioritise and make decisions with speed and simplicity.
 
 &bull;	Candidate should have the ability to follow up and measure performance of output and capture learnings to improve planning and performance moving forward. Candidate should have strong collaboration, multi-tasking skills, negotiation and communication skills.
 
 &bull;	Deep knowledge of the local market, our consumers and specifically business customers and their needs.
 
 &bull;	Strong understanding of what excellent customer service looks like
 
 &bull;	 Strong knowledge of competitors in the local market.
 
 &bull;	Broad knowledge of the possibilities to activate sales and the use of the commercial calendar and relevant associated store activities.
 
 &bull;	Wide knowledge of the IKEA product range and services across all HFBs.
 
 &bull;	Deep understanding of the Business Customer Experience maps and how to influence each step of the customer's journey.
 
 
 
 YOUR RESPONSIBILITIES
 
 
 Act as a member of the Store Sales team and proactively contribute to commercial plan/output to deliver to the common objectives and goals.
 
 &bull;	Analyse the local market, specifically business customers and their business needs, and use this knowledge to improve the business customers&rsquo; shopping experience.
 
 &bull;	Create the KAM strategy and action plan to deliver to the market business plan with input from key stakeholders
 
 &bull;	Build long-lasting relationships with local business community and actively spread the awareness of IKEA as a brand and partner for business in the local market.
 
 &bull;	Present and sell larger projects to the customers, stakeholder/management groups.
 
 &bull;	Analyse sales and customer KPI performance and use this knowledge to prioritise initiatives and improve performance.
 
 &bull;	Secure knowledge of the IKEA product range and services, business-approved range, national priorities, volume commitments, local market conditions and local store and online competitors.
 
 &bull;	Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact &ndash; for example CFF (Customer Fulfilment), CAL (Commercial Activity Leader)
 
 &bull;	Legal, Accounting, BNOF (Business Navigation Operations &amp; Finance), Home Furnishing &amp; Retail Design (HF&amp;RD), Digital, Sustainability.
 
 &bull;	Lead negotiations in finalizing terms and pricing for RFPs and other Key Account deals, follow-up on customer journey and see projects to completion.
 
 &bull;	Responsible for overseeing execution of won deals, coordinating and collaborating with co-workers across the business to proactively manage the process and avert issues.
 
 &bull;	Responsible to lead after sales care for key account deals &ndash; follow up with help and information to secure long-term business relationships and an excellent customer experience.
 
 &bull;	Be an active player in driving an open and sharing climate, being a role model of the IKEA values and contribute to the transformation of IKEA.
 
 &bull;	Be an active player in working on sustainability initiatives within selling through ensuring sustainability priorities are reflected across offering (e.g., Home Solar, Energy Efficient Lighting).
 
 
 
 TOGETHER AS A TEAM
 
 
 We are the ones meeting our customers &ndash; in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we&rsquo;re a diverse team working for the continued global success of the IKEA Concept &ndash; a concept that helps millions of customers create a better everyday life!
 
 
 WE ARE AN EQUAL OPPORTUNITY EMPLOYER:
 
 
 At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.
</div>

Razorpay

<div>
 
 
 The Role: Manager, GTM Startup Accounts Farming
 
 
 
 To sustain and nurture solid relationships with key clients that generate the most income for Razorpay.
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 <ul>
 <li>
 Building and maintaining relationships with clients and key personnel within their company.
 </li>
 <li>
 Cross-selling and Up-selling to the client base and growing the account to achieve the portfolio quota.
 </li>
 <li>
 Conducting business reviews to ensure clients are satisfied with their products and services.
 </li>
 <li>
 Attending meetings with clients inside and outside their offices to build better relationships with them.
 </li>
 <li>
 Achieving client relationship targets and KPI&rsquo;s as set by the team lead.
 </li>
 <li>
 Liaising with internal departments to ensure client needs are fulfilled effectively.
 </li>
 <li>
 Escalating and resolving areas of concern as raised by clients.
 </li>
 <li>
 Carrying out client satisfaction surveys and reviews.
 </li>
 <li>
 Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM for any change with regard to a client.
 </li>
 </ul>
 
 
 
 
 
 Mandatory Qualifications:
 
 
 <ul>
 <li>
 Relevant experience in Key Account Management/Sales in the B2B space.
 </li>
 <li>
 Knowledge of best customer service practices.
 </li>
 <li>
 Strong interpersonal skills and an ability to build rapport with customers.
 </li>
 <li>
 Go-getter attitude.
 </li>
 <li>
 Hardworking with a strong work ethic.
 </li>
 </ul>
</div>

Associate Manager, Startup Accounts

<div>
 
 
 About Razorpay:
 
 
 
 Razorpay was founded by Harshil Mathur and Shashank Kumar in 2015. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India. Our mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. We started out as a B2B payments company and today, we process billions of dollars of payments for lakhs of businesses across India. We are the leading payments provider in the country and have been the first to bring to market the most major innovations in the past 6 years. Razorpay enables businesses to accept, process, and disburse payments at scale.
 
 
 Razorpay currently processes multi-billion USD payments on an annualized basis, touching 200Mn+ end customers through top clients like Airtel, Goibibo, Yatra, Ola, Swiggy, Zomato, Cred etc. We architect systems for the scale of not just one segment leader but 1000s put together. With more than a lakh clients, you would have definitely made a payment through Razorpay if you live in India. With the launch of RazorpayX, the company aims to become a leading provider of banking and payout products to businesses covering the gamut of current account, payroll, vendor payouts and many others. Over the past year, the company has disbursed loans worth millions of dollars in loans to thousands of businesses.
 
 
 The company has raised USD $700M+ in funding till date from marquee investors like GIC, Sequoia Capital, Tiger Global, Ribbit Capital, Matrix Partners and many stellar angels.
 
 
 
 Our products:
 
 
 
 The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, and Payroll.
 
 
 
 Payment Gateway:
 
 Razorpay is a full-sized payment solution that allows businesses to accept, process, and disburse payments within its product suite.
 
 
 The platform provides your business with access to payments via many modes such as credit card, debit card, Netbanking, UPI, and popular wallets. Companies are also able to monitor real-time data performance and insights to make informed business decisions.
 
 
 Read more at these places: https://razorpay.com/payment-gateway/
 
 
 
 RazorpayX:
 
 Razorpay is reimagining how businesses manage money by simplifying business banking with RazorpayX. It operates as a separate business unit with a laser-sharp focus on innovating in the Neo-Business Banking space and is currently in 0 to 1 stage.
 
 
 Read more at these places: https://razorpay.com/blog/what-is-a-neobank/ , and
 
 
 https://razorpay.com/blog/category/business-banking/.
 
 
 
 Razorpay Capital:
 
 Razorpay Capital is a lending platform that allows MSME&rsquo;s to meet their cash flow challenges. Using Razorpay Capital, companies can manage financial challenges of their business through quick settlements and collateral-free loans.
 
 
 Read more at these places: https://razorpay.com/capital/
 
 
 
 
 
 
 The Role: Manager, GTM Startup Accounts Farming
 
 
 
 
 The Role:
 
 
 
 To sustain and nurture solid relationships with key clients that generate the most income for Razorpay.
 
 Roles and Responsibilities:
 
 
 
 ● Building and maintaining relationships with clients and key personnel within their company.
 
 
 ● Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota.
 
 
 ● Conducting business reviews to ensure clients are satisfied with their products and services. ● Attending meetings with clients inside and outside their offices to build better relationships with them.
 
 
 ● Achieving client relationship targets and KPI&rsquo;s as set by the team lead.
 
 
 ● Liaising with internal departments to ensure client needs are fulfilled effectively.
 
 
 ● Escalating and resolving areas of concern as raised by clients.
 
 
 ● Carrying out client satisfaction surveys and reviews.
 
 
 ● Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM for any change with regard to a client.
 
 
 
 Mandatory Qualifications:
 
 
 
 ● 3+ years relevant experience in Key Account Management/Sales in B2B space.
 
 
 ● Knowledge of best customer service practices.
 
 
 ● Strong interpersonal skills and an ability to build rapport with customers.
 
 
 ● Go-getter attitude.
 
 
 ● Hardworking with strong work ethics.
 
 
 
</div>

Manager Key Accounts, GTM Startup Accounts

Myntra

<div>
 
 About The Company
 
 
 
 
 Who are we?
 
 
 
 Myntra is India&rsquo;s leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we&rsquo;ve always believed in disrupting the ordinary.
 
 
 We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We&rsquo;re bold in our thinking, agile in our execution, and collaborative in spirit.
 
 
 Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in.
 
 
 We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us.
 
 
 From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us.
 
 
 Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.
 
 
 Seller Development: Category specific seller onboarding
 
 
 Strategic Category Management: Oversee the entire product lifecycle and performance within the assigned category.
 
 
 Cross-Functional Collaboration: Lead alignment with marketing, sales, and supply chain teams to integrate merchandising strategies with broader business goals.
 
 
 Pricing &amp; Promotion Optimization: Execute and refine pricing and promotional strategies, using market insights and platform tools to boost sales and profitability.
 
 
 Data-Driven Inventory Management: Continuously analyze sales and inventory data to manage stock levels proactively, ensure product availability, and identify assortment opportunities.
 
 
 Maximize Category Performance: Drive overall category success, focusing on profitability and enhancing customer satisfaction.
 
 
 Predictive Analytics for Category Gaps: Using data to identify gaps in product assortment or seller types within a category and proactively recruiting sellers to fill those voids.
 
 
 
 Required Skills
 
 
 
 Buying, category, performance, category management, seller development, marketplace, pricing, key account management, apparel
 
 
 
 Required Education
 
 
 
 UG
</div>

Lead Associate - Buying

Swiggy

<div>
 
 Way of working
 
 - In Office/Field - Employees will work 5days from office
 
 
 
 About Swiggy Assure
 
 
 
 Swiggy Assure is a B2B supply platform for hotels, restaurants, and caterers, offering a wide range of kitchen essentials&mdash;from fresh produce and dairy to frozen and imported goods&mdash;at transparent wholesale prices. It provides reliable next-day delivery while maintaining strict quality and hygiene standards. Designed specifically for the HoReCa industry, it offers a convenient, single-source ordering experience through its dedicated mobile apps.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Initiate partnerships with new accounts and actively manage existing relationships, being their P.O.C. for Swiggy Sustaining and growing the relationships which translates to a growth in revenue for the city
 </li>
 <li>
 Maintaining a strong relationship with restaurant owners (Specifically Key Accounts of the City &amp; Country) and advising them on issues related to the market and offering solutions on the same
 </li>
 <li>
 Conduct promotional events &amp; marketing activation, primarily BTL, in conjunction with the internal teams Manage the sales administration function, and operational performance reporting, streamlining processes and systems wherever possible and advising senior management on maximizing business relationships and creating an environment where customer service can flourish, also managing a huge team
 </li>
 <li>
 Responsible for training new recruits, especially Sales Managers, and mentoring them
 
 
 </li>
 </ul>
 
 Desired Skill Set
 
 
 
 <ul>
 <li>
 Graduate with 4-6 years of experience in Business Development, Sales or Account Management
 </li>
 <li>
 A competent decision-maker with the ability to develop, own and build a strategic plan for ensuring the best restaurants partner with us
 </li>
 <li>
 Effective communication skills with Attitude &amp; Aptitude for Sales
 </li>
 <li>
 Should be a team player, working alongside people from all walks of life Should be able to lead and mentor the team
 </li>
 <li>
 Identifies builds and uses a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach
 </li>
 <li>
 Recognizes the need to adapt to change &amp; implement appropriate solutions. Be able to identify opportunities and recommend/influence for change to increase the effectiveness and success on campaigns
 </li>
 <li>
 Creativity &amp; Initiative - demonstrate creativity &amp; originality in your work and have the personal drive and initiative to bring about change and help drive the business forward
 
 
 </li>
 </ul>
 ﻿﻿
 
 
 
 "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
 
</div>

Area Sales Manager

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319 key account manager jobs IN Bangalore Jobs In Mangaluru

Key Account Manager

Key Account Manager

Key Account Manager

Associate Manager, Startup Accounts

Manager Key Accounts, GTM Startup Accounts

Lead Associate - Buying

Area Sales Manager